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Class: EMBA-IT
Assigned No: 2
Date: 15/9/2008
Psychological Barriers
Definition:
Explanation:
The psychological barriers are those which are involved with some human psychology
due to which it can become hurdle in the way of communication and the communication can be
distorted by the psychological barriers. So in order to make the communication flow in a better
way, the psychological barriers are those like absence of mind, some fear during communication
to a person who is communicating with others, excitement, emotionally not stable. So these are
the factors which can influence the communication in the different ways
Emotional:
One possible psychological block is emotional. You might be emotionally blocked if you
are announcing a new policy you know will be unpopular, giving the first major presentation on
your job, or writing to someone you dislike. The people with whom you are communicating are
also subject to emotional blocks. They may feel indifferent or hostile/unfriendly toward you or your
subject, or be biased against you (perhaps because of your youth, sex, race, relatives, friends, or
even clothes) or against your subject (perhaps because the think it's illogical, perhaps simply
because "That's not the way we've always done things here").
Perceptual:
Even if there are no emotional blocks, every person perceives things differently. Although
we all live in the same objective world, we all live in different subjective worlds. Communication
involves perception, and perception is never precise. A second psychological block then, is
perceptual.
One perceptual problem is that people perceive things differently. Given precisely the
same data, people see, interpret, or respond to them differently. A second perceptual problem is
caused by people "filling in" information without checking its accuracy.
Selectivity:
http://www.nwlink.com/~Donclark/leader/leadcom.html
http://wiki.answers.com/Q/What_are_the_psychological_barriers_to_business_communication