CHARLES T.

BEERSDORF
Tampa Bay Area H: 727-360-3274
charlesbeersdorf@yahoo.com C: 727-479-5375
www.linkedin.com/in/charlesbeersdorf
SUMMARY OF QUALIFICATIONS

Top performing Regional Director with a track record of surpassing established goals and revenue targets. Proven
ability to recruit, train, and develop top ranked management teams in a multi state region. Demonstrated success in
partnering with strategic planning and development teams to introduce new concepts and initiatives that delivered
significant growth and earnings.

• Strategic Planning and Marketing • Presentation & Negotiating Skills

• Revenue and Expense Forecasting • New Business Development
• Staff Recruitment & Training • Coach & Mentor Management Teams
• Income Statement Analysis & Planning • Real Estate Selection and Analysis
• Full Profit and Loss Responsibility

PROFESSIONAL EXPERIENCE

H&R BLOCK, INC., Florida West Coast 2006 - 2010

Regional Director
Directly responsible for overall operations of ten districts, generating revenue of $40M, while overseeing the
activities and development of ten district managers and 180 offices. Directly responsibility for offices in multi state
geographic area to ensure goals and targets are met within the region.
• Approve the number, location, and status of each office within each district and approved leases for office
space. Resulting in the closure of underperforming offices and a savings of $1M in annual capital
expenses.
• Delivered the highest client retention in the division, 2% above the division average
• Produced the highest closing percent in the division. Closed the sale on 93% of clients.
• Delivered the highest customer satisfaction scores in the company. 6% points above the company average
• Visited district offices to ensure consistent application and interpretation of company policies and
procedures. This delivered a consistent client experience in each office.
• Developed five high potential District Managers that were assigned to Division and National office
initiatives.
• Lead a major company re-branding initiative through road shows and public presentations to 2500 plus
associates.
• Reviewed summary operations data and recommended the best solutions to improve the performance of the
assigned districts. Reviewed and approved the annual budgets for 180 retail locations. Resulting in clear,
specific identifiable goals for the region management team.

CHECKSMART, Inc., West and South Florida

District Manager 2004 - 2006
Directly responsible for overall operation of 12 financial services stores with $96 million in annual loans.
• Consistently meet or exceed net operating income, while controlling operating expenses below company
plan by 2%.
• Restructured and improved profit and loss review by implementing and conducting monthly meetings for
management and staff.
• Review operational records and reports of store managers to forecast sales and store profitability. Excellent
track record of customer satisfaction with a 97% “Mystery Shop” rating
CHARLES T. BEERSDORF Page 2
H: 727-360-3274 – C: 727.479.5375 charlesbeersdorf@yahoo.com

• Coordinate sales and promotional activities of 12 store managers as well as 150 associates in Miami-Dade
and Broward counties as well as the West coast of Florida.

PREMIERE VIDEO & GAME COMPANY, Florida West Coast 2002 - 2006
Owner/Operator
Owned and operated 2,000 square foot Video and Game sales and rental store in Beach Community. Designed and
built the business from the ground up. Negotiating terms and conditions with vendors and real estate management
companies. Employed five full time associates and seven seasonal associates
• Increased revenue year over year to $230,000 gross revenue.
• Marketed the business locally, developing relationships with hoteliers and concierge services and local
businesses to refer clients. Built a client base of over 12,000 customers.
• Business sold in 2006 for a profit

PETSMART, INC., West Florida 1992 - 2002

District Manager
PetSmart, Inc. is the largest specialty pet retailer of services and solutions for the lifetime needs of pets with annual
revenue of over $7B. The company operates more than 1,600 stores in the United States and Canada, providing pet
food and pet products; services including pet training, pet grooming, pet boarding and pet adoption services.

Directly responsible for overall operation of 22 Retail Chain Stores located in Central and West Florida, Georgia
and Alabama with $110M in annual revenue.
• Consistently or exceeded net operating income, while controlling operating expenses below company plan.
• Consistently maintained double digit store comparative sales increases.
• Excellent track record of customer satisfaction with a 98% “Mystery Shop” rating.
• Directed 11 teams to mass open 30 stores in Chicago and Atlanta and surrounding areas.
• Directed the opening of stores in Virginia, Maryland, North Carolina, South Carolina, Tennessee.
• Forecasted annual sales and expense line items for each store, and analyze general ledger to determine cost
savings opportunities and potential shrink. Providing a savings of $600,000.
• Developed training classes for all new Store Directors and new field management for the region. Resulting
in SOP for company new manager on boarding. On boarded 22 new managers in three years.
• Presented and expedited solutions to store receiving procedures and inventory control eliminating shrink in
the stores by 60 basis points.

PROFESSIONAL EDUCATION

• Babson College School of Executive Education - Completed Executive Retailing Program.

• Disney Institute - Completed four-day executive training program.
• Certified in “Situational Leadership Training”
• Completed Albertson’s three day Management Assessment Course.

EDUCATION

Mid Florida Technical Institute, Orlando Florida, Completed two years

SKILLS

Proficient with Microsoft Excel, Word, Outlook, PowerPoint and many other software applications