Course Code: IPE-336

Experiment No. 01
Course Title: Operation Management & Quality
Control Management

Date of Submission: 27 November, 2017

Submitted to

Professor Dr. Md Abu Hayat Mithu

Submitted by
Galibur Rahman
Reg. No. 2014334039

Department of Industrial and Production Engineering

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 Third Year Second Semester Examination, 2017
Lab Sheet
Department of Industrial & Production Engineering, SUST, Sylhet
Course No: IPE 336 Course Title: Operations Management and Quality Control & Management Sessional
----------------------------------------------------------------------------------------------------------------------------
Credit: 1.50 Session: 2014-2015 Date: 27 November 2017
Sessional No: 1 Solving the problems related to Sequencing and Scheduling.
[Answer all the questions given below. Use graph paper if necessary. Write Reg. no on the top of the graph paper.]
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1. Seven customers submitted their orders at the beginning of the week to one of the best 10
construction firms of Bangladesh. Specific scheduling data are as follows:

Sl. No. Job Processing Time Due Date

(In order of arrival) (Days) (Days)
1 A 15 25
2 B 20 30
3 C 10 35
4 D 30 45
5 E 5 10
6 F 20 40
7 G 15 35

All orders require the use of the only stone crushing machine available; the firm must decide
on the processing sequence for the seven orders. The evaluation criterion is minimum flow
time. Suppose that the firm decides to use the FCFS rule in an attempt to make the firm appear
fair to its customers. Prepare a comparison table one the basis of FCFS, SPT, LCFS, EDD, CR,
STR rule. Comment on the operations.

2. Find the best sequence of jobs that minimizes the total elapsed time to complete the following 10
jobs. The processing ties are given in minutes to process each one of the three jobs through all
the machines in the order of M1M2M3. Also find the idle time for each machine.

Jobs Jobs
Machine A B C D E
M1 2i 35 30 45 25
M2 10 5 20 25 15
M3 15 35 2i 30 35
where, i is the last digit of your registration number, for example 2014334015, i = 5.

3. Determine the optimal sequence of jobs that minimizes the total elapsed time based on the 10
information given below. Also find the idle time for each machine. All the times are in minute.

Jobs Jobs assigned

Machine A B C D E F G
M1 15 40 35 20 45 40 35
M2 20 15 10 25 5 20 15
M3 30 35 25 55 25 30 60
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 Course Code: IPE-336
Experiment No. 02
Course Title: Operation Management & Quality
Control Management

Date of Submission: 04 December, 2017

Submitted to

Professor Dr. Md Abu Hayat Mithu

Submitted by
Md Rakib Bhuiyan
Reg. No. 2014334058

Department of Industrial and Production Engineering

Page | 3
 Third Year Second Semester Examination, 2017
Lab Sheet
Department of Industrial & Production Engineering, SUST, Sylhet
Course No: IPE 336 Course Title: Operations Management and Quality Control & Management Sessional
----------------------------------------------------------------------------------------------------------------------------
Credit: 1.50 Session: 2014-2015 Date: 04 December 2017
Sessional No: 2 Solving the problems related to Planning with Gantt Chart.
[Answer all the questions given below. Use graph paper if necessary. Write Reg. no on the top of the graph paper.]
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1. A firm decides to submit bids to a large company to install ERP software for all the departments 10
of the company. The company asked for a time frame schedule to the firm to ensure the least
possible time required to fully access the ERP software to all the departments. According to the
requirement, the firm prepared a schedule on the date basis. You are asked to prepare a Gantt
chart in favor of the firm to represent in the company’s board meeting.
Work Description Duration Depends on
A Site survey 18/02/17 – 25/02/17 -
B Draft survey results and finalization 26/02/17 – 28/02/17 A
C Approval by the Management 01/03/17 – 14/03/17 A, B
D System design 15/03/17 – 25/03/17 C
E Buy cable and conduit 01/04/17 – 08/04/17 D
F Install cable and conduits 03/04/17 – 14/04/17 E
G Procure hardware and accessories 08/04/17 – 15/04/17 D
H Install hardware and accessories 16/04/17 – 28/04/17 F, G
I Deliver console 02/05/17 – 07/05/17 H
J Load Data and check-up points 10/05/17 – 15/05/17 I
K Preparation and Configure Software 26/03/17 – 28/05/17 C

2. Your organization has won a tender to create a new software, and you're in charge of the project. 10
You decide to use a Gantt chart to organize all of the necessary tasks, and to calculate the likely
overall timescale for delivery. Tasks can be sequential and parallel at the same time – e.g., two
tasks (B and D) may be dependent on another one (A), and may be completed at the same time.
Task B is sequential in that it follows on from A, and it is parallel, with respect to D. You have
started by listing all of the activities that have to take place, and you estimate how long each
task should take to complete. Your list looks as follows:
Dependent
Task Length Type
on
A. High level analysis 1 week S ̶
B. Selection of server hosting 1 day S A
C. Configuration of server 2 weeks S B
D. Detailed analysis of core modules 2 weeks S, P to B, C A
E. Detailed analysis of supporting modules 2 weeks S, P to F D
F. Development of core modules 3 weeks S, P to E D
G. Development of supporting modules 3 weeks S, P to H, J E
H. Quality assurance of core modules 1 week S, P to G F
I. Quality assurance of supporting modules 1 week S G
J. Initial client internal training 1 day S, P to G C,H
K. Development and QA of accounting reporting 1 week S E
L. Development and QA of mgt reporting 1 week S E
M. Development of Management Information System 1 week S L
N. Client internal user training 1 week S I, J, K, M
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3. The department of IPE, SUST, controls its examination activities through bar chart. The 10
examination process will begin on 4th December 2017, Sunday with five days working days in
a week. Draw the bar chart for the exam work. How many days are required to declare the result
after conducting the exam? Make a convincing report on 31 January 2018.

Activity Description Duration (day) Dependenc

y
A Preparation of exam committee 2 ̶
B Send request to examiners for setting manuscript 5 A
C Question moderation 2 B
D Question typesetting and printing 3 C
E Conduct examination 16 D
F Collect answer scripts from examiners 15 Parallel, E
G Scrutinizing answer scripts 4 F
H Input data into Result Processing System software 3 G
I Check the results, Print the result and Signature 2 Parallel, H
J Publish result on notice board 3 I

4. Suppose that the project is complete and you want to compare the actual progress of the 10
activities with the predicted schedule computed by software. The data sheet is lost due to crush
of the hard-drive of your computer. The hard copy of the Gantt chart is the only evidence.
Therefore, you are asked to prepare a problem based on the hardcopy you have already in your
hand.

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 Third Year Second Semester Examination, 2017
Lab Sheet
Department of Industrial & Production Engineering, SUST, Sylhet
Course No: IPE 336 Course Title: Operations Management and Quality Control & Management Sessional
----------------------------------------------------------------------------------------------------------------------------
Credit: 1.50 Session: 2014-2015 Date: 27 November 2017
Sessional No: 3 Solving the problems of Forecasting: Exponential Smoothing Technique.
[Answer all the questions given below. Use graph paper if necessary. Write Reg. no on the top of the graph paper.]
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Forecast is the statement about the future value of a variable of interest. Forecasts are a basic input in the
decision processes of operations management because they provide information on future demand.
Forecasts are also used to predict profits, revenues, costs, productivity changes, prices and availability of
energy and raw materials, interest rates, movements of key economic indicators, and prices of stocks and
bonds. In spite of its use of computers and sophisticated mathematical models, forecasting is not an exact
science. Instead, successful forecasting often requires a skillful blending of science and intuition.
Experience, judgment, and technical expertise all play a role in developing useful forecasts. Some work
better than others, but no single technique works all the time. A properly prepared forecast should fulfill
certain requirements: The forecast should be: (i) timely; (ii) accurate; (iii) reliable (consistent); (iv) in
meaningful units; (v) written using full information; (vi) simple to understand and use; and (vii) cost-
effective.
A time series is a time-ordered sequence of observations taken at regular intervals (e.g., hourly, daily,
weekly, monthly, quarterly, annually). Forecasting techniques based on time-series data are made on the
assumption that future values of the series can be estimated from past values. Although one or more patterns
might appear: (i) trends (a long-term upward or downward movement); (ii) seasonal variations (a short-
term, fairly regular variations); (iii) cycles (wavelike variations of more than one year’s duration); (iv)
irregular variations (unusual circumstances such as severe weather conditions); and (v) random variations.
been accounted for.
Exponential smoothing is a sophisticated weighted averaging method that is based on the previous forecast
plus a percentage of the difference between that forecast and the actual value of the series at that point. That
is, the equation used for forecast for next period is:
Next forecast = Previous forecast + α (Actual _ Previous forecast) » 𝐹𝑡+1 = 𝛼𝐷𝑡 + (1 − 𝛼)𝐹𝑡
Where, Ft +1 = forecast for next period; Dt = actual demand for present period; Ft = previously
determined forecast for present period; 𝛼 = weighting factor, smoothing constant. The smoothing
constant 𝛼 represents a percentage of the forecast error. Each new forecast is equal to the previous forecast
plus a percentage of the previous error.
Exponential smoothing is one of the most widely used techniques in forecasting, partly because of its
ease of calculation and partly because of the ease with which the weighting scheme can be altered—simply
by changing the value of 𝛼 .
Forecast error is the difference between the value that occurs and the value that was predicted for a
given time period. Hence, Error = Actual ̶ Forecast; » et  At  Ft , where t is the any given time period.

1. A fruit processing farm ships boxed fruit anywhere in Bangladesh. Using the following 10
information, a manager wants to forecast shipments for the first four months of next year. Let,
𝛼 = 0.3(𝑖 + 2); where, i is the last digit of your registration number, for example 2014334015,
i = 5; 𝛼 = 0.37.

Period Month Demand (×103) Period Month Demand (×103)

1 January 37 7 July 43
2 February 40 8 August 47
3 March 41 9 September 56
4 April 37 10 October 52
5 May 45 11 November 55
6 June 50 12 December 54

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2. The manager of a large cosmetics retailer has found the sales volume of petroleum jelly of a
specific brand. Plot the data on a graph, and draw a suitable trend line corresponding to the
values given. Using the information, the manager wants to forecast the seasonal variations for
the months from next October to December of next financial year. Use exponential smoothing
technique letting 𝛼 = 0.3(𝑖 + 5); where, i is the last digit of your registration number, for
example 2014334015, i = 5; 𝛼 = 0.40.

Period Month Demand (×102) Period Month Demand (×102)

1 July 26 7 January 82
2 August 28 8 February 65
3 September 37 9 March 56
4 October 47 10 April 52
5 November 55 11 May 35
6 December 78 12 June 24

Also check, is a linear trend line appropriate for this case? Comment on the whole forecasted value.

The manager of a large manufacturer of industrial pumps must choose between two alternative
forecasting techniques. Both techniques have been used to prepare forecasts for a six month
period. Using MAD as a criterion, which technique has the better performance record?

Month Demand Forecasting Technique

Technique 1 Technique 2
1 492 488 495
2 470 484 482
3 485 480 478
4 493 490 488
5 498 497 492
6 492 493 493

Note: Three commonly used measures for summarizing errors are (i) the mean absolute deviation (MAD), is
the average absolute error which is expressed as MAD  
Actualt  Forecastt
; (ii) the mean squared error
n
  Actual  Forecast 
2

(MSE), is the average of squared errors which is expressed as MSE  t t

; and (iii)
n 1
the mean absolute percent error (MAPE), is the average absolute percent error which is expressed as
Actualt  Forecastt
 Actualt
MAPE  100% .
n

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 Course Code: IPE-336
Experiment No. 03
Course Title: Operation Management & Quality
Control Management

Date of Submission: 04 December, 2017

Submitted to

Professor Dr. Md Abu Hayat Mithu

Submitted by
Moon Roy
Reg. No. 2014334060

Department of Industrial and Production EngineeringPage | 8

 Third Year Second Semester Examination, 2017
Lab Sheet
Department of Industrial & Production Engineering, SUST, Sylhet
Course No: IPE 336 Course Title: Operations Management and Quality Control & Management Sessional
----------------------------------------------------------------------------------------------------------------------------
Session: 2014-2015 Date: 18 December 2017
Solving the problems of Inventory Management: EOQ, EPQ and Price Discount Model
[Answer all the questions given below. Use graph paper if necessary. Write Reg. no on the top of the graph paper.]
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1. A building materials supplier obtains its bagged cement from a single supplier. Demand is 5
reasonably constant throughout the year, and last year the company sold 2,000 tons of this product.
It estimates the costs of placing an order at around $25 each time an order is placed, and calculates
that the annual cost of holding inventory is 20 per cent of purchase cost. The company purchases
the cement at $60 per ton How much should the company order at a time?

2. A chemical firm produces sodium bisulfate in 100-pound bags. Demand for this product is 20 tons 6
per day. The capacity for producing the product is 50 tons per day. Setup costs $100, and storage
and handling costs are $5 per ton a year. The firm operates 200 days a year. (Note: 1 ton = 2,000
pounds.)
a. How many bags per run are optimal?
b. What would the average inventory be for this lot size?
c. Determine the approximate length of a production run, in days.
d. About how many runs per year would there be?
e. How much could the company save annually if the setup cost could be reduced
to $25 per run?

3. A mail-order house uses 18,000 boxes a year. Carrying costs are 60 cents per box a year, and 6
ordering costs are $96. The following price schedule applies. Determine
a. The optimal order quantity.
b. The number of orders per year.
Number of Boxes Price per Box
1,000 to 1,999 $1.25
2,000 to 4,999 1.20
. 5,000 to 9,999 1.15
10,000 or more 1.10

4. A manufacturer of exercise equipment purchases the pulley section of the equipment from a 6
supplier who lists these prices: less than 1,000, $5 each; 1,000 to 3,999, $4.95 each; 4,000 to 5,999,
$4.90 each; and 6,000 or more, $4.85 each. Ordering costs are $50, annual carrying costs per unit
are 40 percent of purchase cost, and annual usage is 4,900 pulleys. Determine an order quantity
that will minimize total cost.

5 A company will begin stocking remote control devices. Expected monthly demand is 800 units. 7
The controllers can be purchased from either supplier A or supplier B. Their price lists are as
follows:
SUPPLIER A SUPPLIER B
Quantity Unit Price Quantity Unit Price
1–199 $14.00 1–149 $14.10
200–499 13.80 150–349 13.90
500 + 13.60 350 + 13.70
Ordering cost is $40 and annual holding cost is 25 percent of unit price per unit. Which supplier
should be used and what order quantity is optimal if the intent is to minimize total annual costs?

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