Series SMA ae i. 171 Code No. waa Roll No. Weri os a sr-yRao & Fas Ww Hare fer | Candidates must write the Code on the title page of the answer-book. pra sia ax a fe re Te A a ye 27 wea Fo ofet wa at an faq me ate FeR at om sayfa & qa-yS WH fas | pur sit ee a fh I A 4 eI BeT we St se frat YR HA A ve, WT ST wai sraya fers | WH Wee Fuel & few 15 fae a ane fer wa 2 | see ar faa aig 10.15 33 fen SET | 10.15 Tt 4 10.30 TH Te oe Aaa Te A A sik wa oxafe & dhe 2 saver wang sev aah fers Please check that this question paper contains 2 printed pages. Code number given on the right hand side of the question paper should be written on the title page of the answer-book by the candidate. Please check that this question paper contains 4 questions. Please write down the Serial Number of the question before attempting it. 15 minutes time has been allotted to read this question paper. The question paper will be distributed at 10.15 a.m. From 10.15 a.m. to 10.30 a.m., the students will read the question paper only and will not write any answer on the answer-book during this period. arara Sar 1 (agree) 94-05 0 ACCOMMODATION SERVICES II (Theory) Paper Il . Frater art: 2 wee afrTH sie : 40 Time allowed : 2 hours Maximum Marks : 40 171 1 P.T.O.fader: ae wet & sae Aire 1 Hoar arr Fhe wet wet a sien war ae B 1 Instructions : Attempt all questions. Please note that all questions do not carry equal marks. 1.) afar ae deo & fore sree H a oF ? 5 (@) dea & fore sma & sta fers | 5 (a) What are the advantages of reservation for Guest and Hotel ? (b) List the sources of reservation for a hotel. 2) det ae Hoa or arch fer aoere ae ge 7 5 (@) mre aftent & ard a aie at 5 (a) What are the different types of Plan adopted by Hotels ? (b) Give Job description of a Receptionist. 3. (%) Bea am ae-aae a gas & fee oe a ae diewdst wr fear a 7 (@) Ga-wa tet & ct aw fea F 3 (a) Explain the preventive measures of Pest Control followed in a hotel. (b) Give the format of a Lost and Found Register. 4. mam aa aT Preafefad faari @ sree wean S at F ford : @) 1 waar 5 (@) aa aa 5 Write about inter-departmental co-operation of Front Office with (a) House-keeping (b) Food and Beverage Service 171 2 400