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FEATURE ARTICLE

Clinical

Challenges of the Working


Breastfeeding Mother
Workplace Solutions
by Stephanie N. Wyatt, MSN, APN

ontinuing to breastfeed after returning to work is a ing. If the mother works more than 20 hours per week ,

C serious issue for new mother s. The benefits of


breastfeeding for the first 6 to 12 months of life are
established, yet most breastfeeding mothers wean their
she also increases the rate of early cessation of breast-
feeding. Encouragingly, the type of work does not seem
to have a significant impact on the decision to continue or
infants when they return to work. In addition to numer- stop breastfeedin g (Thompson, 1997). One of the goals
ous benefits to the baby, there are many advantages to the of the Department of Health and Human Ser vices
mother and her emplo yer. The results of several studies "Healthy People 2000" is for 50% of mothers to breast-
have shown that providing a lactation program in the feed for at least 6 month s (Cohen, 1994). Healthy People
workplace saves compani es money by decreasing absen- 20 10 reaffirmed that goal for the next decade (U.S.
teeism and increasing employee job satisfaction. This arti- Department of Health and Human Services. 2000).
cle exam ines these benefits and identifies ways the work- The decision to stop breastfe eding after return ing to
ing mother can successfully combine breastfeeding and work is due in part to lack of prenatal education and
work. With the help of occupational and environment al prepar ation. Many women do not receive any prenatal
health nurses and other community resources, breastfeed- inform ation about breastfeeding. When asked about
ing success can be assured for new mothers. breastfe eding and returning to work , health care
providers' advice is often anecdotal rather than research
BACKGROUND based (Bocar, 1997). In addition to lack of informati on,
In 1940,28% of women in the United States worked . there are many reasons why American women who work
By 1988, this percentage had increased to 56.6 %. Not decid e not to continu e breastfeeding. Among them is a
surprisingly, the fastest growing part of the work force in general cultural acceptance of bottlefeedin g (Thompson,
the United State s is women with infants and toddlers 1997). Indeed, only a few decade s ago, women were
(Bocar, 1997). encouraged not to breastfeed by their health care
Among women who breastfeed their infants after providers, mothers, and friends. As a result, most child-
returnin g to work, only approximately 10% continu e to bearing women have never observed another mother
breastfeed the recommended 6 month s (Cohen, 1995). breastfe ed (Corbett-Dick, 1997).
Disapp ointingly, this evidence sugge sts that the sooner a Also, working mothers encounter many problems
woman returns to work, the earlier she stops breastfeed- with breastfeeding once they go back to work . Empl oy-
ers may not be support ive of breastfeeding if they are
unaware of the benefit s or feel uncom fortable with the
topic (Morse, 1989).
ABOUT THE AUTHOR To ensure newborns have every opportunity to
Ms. Wyatt is Clinical Instructor, University of Arkansas for Medical breast feed, mother s must be prepared to make informed
Sciences, College of Nursing, Little Rock, AR . decisions and convinc e emplo yees and peers of the many

FEBRUARY 2002 , VOL. 50, NO.2 61


benefits of breastfeeding. The following information pro- acids, growth factors, and hormones beneficial to brain
vides an overview of benefits to mothers, infants, and development not found in formula (Gale, 1996). Also,
employees, and an approach to breastfeeding at work that infants exclusively breastfed for 4 months exhibit
health care providers can use to facilitate continued advanced physical and behavioral development during
breastfeeding success. their first year of life (Corbett-Dick, 1997). Oral devel-
opment is also enhanced-this is thought to be because
BENEFITS TO MOTHER of the action of the mouth when sucking the breast (Cor-
Breastfeeding offers several benefits to mothers bett-Dick, 1997).
which may prove to be incentives for combining breast- It is important to note these benefits to babies are
feeding and work. The mother regains her prepregnant greatest if they are exclusively breastfed for 4 to 6
weight and shape sooner because of increased caloric months with no supplementation of cow's milk or formu-
requirements burning (Davis, 1994). Also, the baby's la. The protection decreases in proportion to the ratio of
suckling causes the mother to release oxytocin, promot- breastmilk to supplementation (Corbett-Dick, 1997).
ing involution of the uterus from increased contractions
(Corbett-Dick, 1997). Exclusive breastfeeding, defined BENEFITS TO EMPLOYER
as breastfeeding with no use of supplements, may Numerous benefits have been identified for employ-
decrease the chances of becoming pregnant and improve ers when mothers breastfeed their infants. Mothers of
the health of the mother, her infant, and her next infant. breastfed babies tend to be more productive at work and
Breastfeeding also protects the mother from infections; miss fewer days because of staying home with a sick
breast, endometrial, and ovarian cancer; osteoporosis; child (Cohen, 1994). Cohen (1995) compared breastfed
diabetes; and rheumatoid arthritis (Bocar, 1997). infants with formula fed infants of mothers employed by
Breastfeeding mothers have increased levels of pro- a corporation with an onsite lactation program and found
lactin as well as oxytocin, and these hormones are thought 41 % of babies in the breastfed group had no illnesses,
to be mood enhancing-a benefit to new mothers trying to and only 10% of babies in the formula fed group had no
combine newborn care, breastfeeding, and work (Bocar, illnesses. The breastfed babies were fed by breastmilk
1997). In addition, breastfeeding mothers report a special exclusively for at least 6 months (Cohen, 1995).
bond or closeness with the infants they breastfeed. Work- Another study not only assessed infant illnesses, but
ing mothers report breastfeeding their infants when they also compared the number of women at two corporations
returned home provided them with a reconnection to the who remained in a lactation program after returning to
infants they would not have had if they had bottlefed work to national averages. Nationally, approximately
(Bocar, 1997). Similarly, pumping at work provides the 24% of nonworking women are still breastfeeding at 6
mother with a sense that she is doing something for her months, but only approximately 10% of working women
infant while working. She feels satisfied that she is provid- breastfeed for 6 months. This study revealed 24% of
ing her baby with the best nutrition possible, reaffirming women working in a company with a lactation program
confidence in her parenting skills (Corbett-Dick, 1997). breastfeed to 6 months, equal to the national average of
Another incentive to the parents is economic. Cor- stay at home mothers. Thus, the program prolonged
bett-Dick (1997) reported two breastfed infants can be breastfeeding rates by approximately 14%. Monetary
nourished for the cost of every one formula fed infant. incentives ($500 per employee) have also been used to
Also, there is less investment in sick child office visits promote breastfeeding, but no evaluation data were pre-
and hospitalizations because breastfed newborns have sented (Cohen, 1994).
fewer cases of otitis media, lower respiratory tract dis-
ease, bacteremia, and meningitis (Corbett-Dick, 1997). PREPARING TO BREASTFEED AT WORK
It is important to prepare breastfeeding women prop-
BENEFITS TO INFANT erly for return to work. Matching new mothers with
Infant benefits are considerable and help make the mothers who have successfully combined breastfeeding
case to continue breastfeeding after returning to work. with work can establish a mentoring relationship and
There is a decreased incidence of sudden infant death share practical advice (Bocar, 1997).
syndrome, diabetes, lymphoma, rheumatoid arthritis, It is essential to assess the father's opinions because
inguinal hernia, tonsillitis, appendicitis, dental caries, paternal support is key to decisions about feeding meth-
eczema, Crohn's disease, multiple sclerosis, and allergic ods. Fathers sometimes have misconceptions about
reactions. The incidence, severity, and duration of infec- breastfeeding which easily can be clarified, such as view-
tious disease are also significantly decreased, including ing the breast as a sexual object instead of a method for
diarrhea, respiratory infections, otitis media, urinary tract infant nourishment (Corbett-Dick, 1997). If the father is
infections, and meningitis. This is especially important not supportive, the mother may feel she has no encour-
because of the number of children in daycare (Bocar, agement and no one to help her with some of the house-
1997; Corbett-Dick, 1997). hold responsibilities while she feeds the baby.
Children who are breastfed score approximately 7 or A breastfeeding consultant may be helpful during
8 points higher on intelligence tests than children who are the first month postpartum. It is estimated the involve-
not breastfed (Bocar, 1997). One explanation for this is ment of a consultant increases successful breastfeeding at
that breastmilk contains long chain polyunsaturated fatty 30 days by 240%. The consultant can provide useful

62 AAOHN JOURNAL
information on techniques, the frequency and adequacy Adequate breaks to pump must be given to assure
of feedings, and problems such as sore nipples. This con- breastfeeding success. If the mother works more than 4
tact provides another support person and the consultant hours, she should pump. Ideally, she should pump
may act as a supplement when the primary care provider approximately every 3 hours, around the time the infant
has limited expertise or availability (Corbett-Dick, 1997). would eat. This provides an adequate "stockpile" and
For best success, the mother needs to breastfeed assures continued good milk production by the mother.
exclusively for 4 to 6 weeks. During this time she estab- The more she pumps, the more milk she will produce
lishes her milk supply. Also, bottlefeeding before this time (Davis, 1994; Greenberg, 1991). Regular pumping also
is thought to cause nipple confusion to the infant. This prevents problems associated with breastfeeding such as
occurs because the mechanisms for sucking are different engorgement, leaking, and mastitis (Greenberg, 1991).
for the breast and the bottle. The baby may try to unsuc- The mother must have an adequate place to store her
cessfully suck from the breast in the same manner as from milk. It should be placed in a refrigerator as soon as pos-
the bottle and begin to refuse the breast (Greenberg, sible, and be used within 48 hours. If it is not going to be
1991). If a baby is going to drink from a bottle, it is a good used immediately, it should be frozen. It can be kept up
idea to start the process before 3 months of age. At this to 6 months in a freezer (Davis, 1994).
age it is theorized that the mechanism of sucking changes Breastfeeding at work is likely to be unsuccessful if
from reflexive to conscious. After this age, the infant may the employer is not supportive of the mother. She should
not be willing to change to the bottle (Bocar, 1997). approach her supervisor, whether a man or woman, with
The mother should begin pumping milk approxi- her plans. It may be helpful to provide the employer with
mately 2 weeks before she returns to work. This gives her information about breastfeeding, specifically cost sav-
a chance to practice with the pump and helps build her ings to employees and employers (Davis, 1994). The
supply. If the baby eats approximately eight times a day, occupational health nurse can facilitate this relationship.
the mother should freeze approximately the same number The nursing role includes educating employers and
of 2 to 4 ounce bottles of breastmilk (Davis, 1994). employees about the benefits of breastfeeding and ensur-
After a good supply of breastmilk is established, it is ing the mother's success.
helpful to introduce the bottle between breastfeedings. The most significant problem encountered by breast-
This ensures the infant will be more willing to try the nip- feeding mothers is lack of an adequate facility in which
ple. If the baby does not like the nipple, an orthodontic or to pump (Corbett-Dick, 1997). Many women do not have
silicone nipple may be accepted. The mother should not their own offices, and corporate breakrooms are very
be the one to give the bottle to the infant because of the public. This forces women to use public rest rooms. One
possibility of rejection. The father, grandparent, or sib- study found this to be an unacceptable solution because
ling is a good substitute to teach the infant to take the bot- of bacterial contamination (Thompson, 1997).
tle (Greenberg, 1991). Another major problem is lack of time for pumping
at work. Many women feel guilty for taking extra breaks
WHEN MOTHER RETURNS TO WORK to pump. Many are also fearful of or embarrassed about
To be successful at breastfeeding and working, the discussing the subject with their employer. One study
mother needs five things: a breast pump, a private room, found 40% of working breastfeeding mothers were
adequate breaks to pump, a refrigerator to store the milk, pumping without the knowledge of their employer
and most importantly, a supportive employer (Thompson, (Thompson, 1997). If these mothers are not able to pump
1997). A full size double pump is the best choice for the as often as necessary, it is likely that their milk supply
working mother. These pumps produce an action most will diminish. Mothers who pump regularly tend to nurse
similar to the way a baby nurses, and they are faster and longer than those who do not (Greenberg, 1991).
more efficient than other pumps. The simultaneous bilat- Both of these problems are directly related to the
eral pumping these pumps provide increases the levels of general lack of knowledge of the benefits of breastfeed-
serum prolactin in the mother. This may help the mother ing among the public. After employers are aware of
who returns to work before the baby is 6 weeks old to breastfeeding issues, discussion with mothers can be
increase her milk supply. A double pump may also help encouraged. Employers may provide necessary equip-
mothers with a low milk supply maintain and possibly ment, environment, and break times.
increase their supply and also to build a supply to store in It is also important to realize these mothers often
the freezer (Greenberg, 1991). experience tremendous role overload (Greenberg, 1991).
A private place to pump is very important. The In addition to the duties of a stay at home mother, the
mother needs to be able to relax for hindmilk to flow into mother is also working outside the home. While working,
the sinuses for pumping (Davis, 1994). This phenomena she has to think about and care for the infant by pumping.
is referred to as "letdown." An office, break room, or At home she assumes care of the infant, including breast-
secluded corner is a good location. If the woman is self feeding. Household chores, care of other children, and
conscious and fears invasion by others, a "Do Not Dis- the role of wife must also be considered. These women
turb" sign can be placed on the door (Greenberg, 1991). need the support of health care providers and their spous-
If letdown still does not occur, the mother may wish to es to maintain a healthy balance. Unfortunately, if the
look at a picture of her baby. It is also helpful to massage mother must give up something because of high
the breasts before pumping. demands, it is often breastfeeding.

FEBRUARY 2002, VOL. 50, NO.2 63


NURSING IMPLICATIONS
The Step Wise Approach for Implementing a Information about breastfeeding must be provided to
the employee prenatally, giving the mother the opportu-
Corporate Lactation Program nity to read the literature and ask questions. In the third
trimester, the health care provider should begin to actual-
Corporation hires an occupational and environmental ly instruct the mother on how to breastfeed. At this time
health nurse with a background in lactation. she should be taught about normal breastfeeding, as well
The nurse then: as warned about potential problems and how to correct
them (Thompson, 1997).
• Designs a lactation program, including creating After delivery, the infant's health care provider
space for the pumping room. should begin to aid the mother with breastfeeding con-
• Conducts a needs assessment during the cerns (Thompson, 1997). An additional valuable resource
employee's third trimester of pregnancy. is a breastfeeding consultant, whose primary goal is to
assure successful breastfeeding (Greenberg, 1991).
• Orients the employee to the program including Occupational and environmental health nurses can
a tour of the facility. bridge the gap between women and their primary care
• Suggests a breastfeeding class during the provider. An ideal role for occupational and environmen-
prenatal program. tal health nurses is to design and implement a lactation
program for breastfeeding mothers, collaborating with
• Maintains contact with employee during early
hospitals and primary care providers who deliver babies
postpartum period while employee is on
to ensure breastfeeding success in the community.
maternity leave.
Initially, the employee lactation program should be
• Accompanies new mother to the pumping room promoted to all new employees during their orientation to
the first time she expresses milk at work. the corporation. When an employee is in her third
trimester, the nurse needs to conduct an assessment to
• Phones the absent employee to gather data
related to infant illness. determine whether or not the woman plans to breastfeed,
if she has ever breastfed, and if so, whether she has ever
• Surveys the employee prenatally, during combined breastfeeding with work. Finally, if the
lactation, and at weaning of the infant for employee is interested, she should be recruited for the
satisfaction and stress level. lactation program.
When an employee expresses interest in participat-
ing in the program, she should have a meeting with the
occupational and environmental health nurse, prefer-
ably before she delivers the baby. Then she can tour the
A MODEL OF SUCCESS facility, familiarizing herself with the equipment and
In 1992, a hospital in Ann Arbor, Michigan began a asking questions as needed. The nurse could recom-
lactation program for its employees. The program offers mend a class for the first time breastfeeding mother to
a room in the hospital for breastfeeding employees 24 provide theory and instruction during the prenatal peri-
hours a day. It has complete privacy, a comfortable od. This will help assure that the employee gets off to a
chair, a sink, drinking water, and a breast pump. Refrig- good start in the first weeks of breastfeeding while she
erators are provided in all employee work areas (Mali- is still at home.
nowski, 1993). The room also contains informative lit- The nurse should also maintain contact with the
erature about breastfeeding. The hospital offers classes, employee at regular intervals during the early postpartum
books, and videos on the subject both prenatally and period to act as another resource for the new mother. Per-
after delivery. haps most importantly, the occupational and environmen-
A lactation consultant is provided to interested tal health nurse can help to identify barriers the working
employees. The consultant aids the mother with any mother may face before she returns to work. If these
problems, answers questions, and helps the mother problems are identified early, barriers can be mini-
design an individualized lactation program suitable for mized-improving the chances the mother may breast-
her lifestyle and needs. The consultant can be reached feed successfully (Thompson, 1997).
by telephone when she is not on duty at the hospital Creative solutions can be found to workplace barri-
(Malinowski, 1993). ers, even for the facility limited by lack of space but
Results of the lactation program have been very pos- interested in implementing a lactation program. For
itive. Hospital employers benefited from decreased example, a large closet might be converted into a pump-
absenteeism and shorter leaves of absence. In addition, ing room. The room needs to be large enough for a com-
the hospital has improved recruitment and staff retention. fortable chair, a breast pump, and a sink. The nurse can
Employees have enjoyed increased job satisfaction and be instrumental in designing the room and working
decreased stress. Ultimately, the hospital achieved its two around space constraints. This nurse needs to have a
goals-improved employee morale and productivity solid background in lactation as well as occupational
(Malinowski, 1993). and environmental health nursing.

64 AAOHN JOURNAL
Resource list
Books
Mason, D., & Ingersoll D. (1986). Breastfeeding and the working mother. New York: St. Martin's Press.
Spangler, A. (2000). Breastfeeding: A parent's gUide. Atlanta, GA: Spangler Publishing.
Wiggins, P. (2001). Why should I nurse my baby? Franklin, VA: L.A. Publishing.

Pamphlets"
Bernshaw N. (1991). A mother's guide to milkexpression and breast pumps. Available from La Leche League International,
P.O. Box 4079, Schaumburg, IL 60168-4079. Twelve page pamphlet, $0.95 (1-847-519-9585).
Childbirth Graphics. (1995). Breastfeeding and returning to work Storing breastmilk. WRS Group, P.O. Box 21207, Waco,
TX 76702-1207. Eight panel, multifold pamphlet with numerous illustrations, $2.00, available in Spanish (1-800-299-
3366 extension 287).
La Leche League International. (1990). Legal rights of breastfeeding mothers: USA Scene. Available from La Leche League
International, P.O. Box 4079, Schaumburg, IL 60168-4079. Eight page pamphlet, $1.50 (1-847-519-9585).
La Leche League International. (1991). Breastfeeding rights packet. Available from La Leche League International, P.O. Box
4079, Schaumburg, IL 60168-4079. Packet of materials related to employment, divorce, custody, and other legal
issues, $10.00 (1-847-519-9585).
La Leche League International. (1991). Practical hints for working and breastfeeding. Available from La Leche League
International, P.O. Box 4079, Schaumburg, IL 60168-4079. Seven page pamphlet, $0.75 (1-847-519-9585).
Medela, Inc. Breastfeeding information guide. P.O. Box 660, McHenry, IL 60051-0660 (1-800-435-8316).
National Healthy Mothers, Healthy Babies Coalition. (1997). Working and breastfeeding-Can you do it? Yes youcan!
Available from National Healthy Mothers, Healthy Babies Coalition, 121 North Washington St., Suite 300, Alexandria, VA
22314 (1-703-836-6110) for a free single copy. Bulk orders available from Best Start Social Marketing, 4809 E. Busch
Blvd., Suite 104, Tampa, FL 33617 (1-800-277-4975).

Videotape
Frantz, K. (Producer). (1988). Breastfeeding techniques that work: Successful working mothers. Available from Geddes
Productions, P.O. Box 41761, Los Angeles, CA 90041-0761 (1-818-951-2809). 56 minute group discussion with well
educated, middle class mothers, $39.95.

Organizations
International Lactation Consultants Association (lLCA), 1500 Sunday Drive, Suite 102, Raleigh, NC 27607 (1-919-787-5181).
La Leche League International Headquarters, 1400 No. Meacham Rd., Schaumburg, IL 60173-4840 (1-800-LA-LECHE, or
call your local chapter).
Medela, Inc., P.O. Box 660, McHenry, IL 60051 (1-800-435-8316). (CaI11-800-TELL-YOU for information about where to
find lactation consultants or how to rent Medela products in your area. For information about the Sanvita Corporate
Lactation Programs, contact Marla Baker at Medela, Inc. during normal business hours.)

'Pamphlets areavailable in bulkpricing.

When the employee returns to work, the nurse can illness, this should be documented, along with what type
accompany her to the pumping room on her first of illness the baby has contracted. The nurse also needs
attempt for expressing milk at work. The nurse can to keep data related to how long each mother breastfeeds
reintroduce the new mother to the facility at this time, her infant, if and when she supplements with formula,
assuring that the employee understands how to manip- and how much she supplements. The nurse needs to con-
ulate the equipment, that she is comfortable, and duct surveys of the breastfeeding employees about job
answering questions that arise. The nurse should con- satisfaction and stress level. This survey could be con-
tact the employee weekly to be sure that her lactation ducted prenatally, during lactation, and when the baby is
needs at work are being met. weaned. The information in the Sidebar on page 64 pro-
Finally, the nurse needs to follow up with lactating vides a summarized stepwise approach for implementing
employees absent from work. If absence is due to infant a corporate lactation program.

FEBRUARY 2002, VOL. 50, NO.2 65


(Morse, 1989). However, these women encounter many
IN SUMMARY problems. Primary care providers and occupational and
environmental health nurses must be advocates for this
Challenges of the Working populati on. Mothers, father s, employers, and the public
Breastfeeding Mother must learn the benefit s of breastfeeding. This knowl-
edge can help mother s achieve a manageable balance
Workplace Solutions between the role of working women and the role of nur-
Wyatt, S. turers and caregivers of children. The resource list on
page 65 provides addit ional breastfeeding resour ces
AAOHN Journal 2002; 50(2), 61-66 and information .

The number of women who breastfeed their infants


1 after returning to work is disappointingly low. Many
women stop breastfeeding soon after they return to
REFERENCES
Bocar, D. ( 1997). Combining breastfeeding and employment: Increasing
success. The Journal of Perinatal & Neonatal Nursing, 11(2), 23-43.
work because of lack of preparation and support. Cohen. R., & Mrtek, M. ( 1994). The impact of two corporate lactation pro-
grams on the incidence and duration of breastfecding by employed
mothers. American Journal of Health Promotion. 8(6), 436-441.
Continued breastfeeding provides health and
2 psychosocial benefits for both mother and infant.
Cohen, R., Mrtek, M., & Mrtck, R. (1995 ). Comparison of maternal
absenteeism and infant illness rates among breastfeeding and for-
mulafeeding women in two corporations. American Journal of
Health Promotion, 10(2), 148-153.
The employer experiences a cost saving benefit by
3 keeping the postpartum employee working and by
keeping her infant healthy as a result of breastfeeding.
Corbett-Dick, P., & Bezek, S. (1997). Breastfeeding promotion for the
employed mother. Journal of Pediatric Health Care. // (1), 12- 19.
Davis, 1. ( 1994). Back at work and breastfeeding. American Baby: For
Expectant & New Parents, 56( 11). 18. 60, 62, 64, 67-69.
Gale, C.; & Martyn, C. (1996 ). Breastfeedin g, dummy use, and adult
Occupational and environmental health nurses can
4 help bridge the gap between the postpartum
employee and herprimary health care provider. One
intelligence. Lancet , 347(9008) , 1072-1075.
Greenberg, C, & Smith K. (199 1). Anticipatory guidance for the
employed breastfeeding mother. Journal of Pediatric Health Care.
5(4) , 204-209 .
strategy is to develop a lactation program for the
Malinowski, J., & Patterson, E. (1993) . Breastfeeding support for hos-
work setting as described in a stepwise approach. pital employees. Journal of Human Lactat ion, 9(2), 115-116.
Morse, J., & Bottorff, J. (1989). Intending to breastfeed and work. Jour-
nal of Obstetric. Gynecologic. & Neonatal Nursing. 18(6),493-500.
Thomp son, P., & Bell, P. ( 1997). Breastfeedin g in the workplace: How
CONCLUSION to succeed. Issues in Comprehensive Pediatric Nursing. 20( 1), 1-9.
U.S. Department of Health and Human Services, Office of Disease Pre-
Because of financial needs, increased education, vention and Health Promotion, Coordinating Office for Healthy
and a changing value system, many American women Peop le. (2000). Healthy Peopl e 20 10 [On -line] . Available :
are choosing to return to work while still breastfeedin g http ://www.health .govlhealthypeople/documentl

CE Answers
Automatic External Defibrillator
Intervention in the Workplace:
CORRECTION
AComprehensive Approach On page 47 of the January issue of
to Program Development the AAOHN Journal (Vol. 50, No.1 ), the
deadline of January 31, 2003 for
February 2001 responses to the CE Module is incorrect.
1. D 2. C The correct deadline is December
3. B 4. B 31, 2002 . We apologize for any incon-
5. D B.C venience this may have caused .
7. D B.A
9. D 10. B

66 AAOHN JOURNAL

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