Académique Documents
Professionnel Documents
Culture Documents
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ACD Queues
ACT! Integration
Announcements
Auto Attendant
Busy Lamp Field
Call Barging
Call Forwarding
Call Monitoring
Call Parking
Call Recording
Call Reporting
Call Whisper
Click-to-Call
Conference Bridge
Developer APIs
Dial-by-Name Directory
eAgent Integration
Enhanced Queues
Free Web Softphone
Geographic Redundancy
Group Paging
HD Voice
1
Mobile Softphone App
Music On Hold
Number Porting
Office 365 Integration
Online Faxing
Outlook Integration
Ring Groups
Salesforce Integration
Slack Integration
Video Conferencing
Voicemail to email
Voicemail to SMS
Voicemail Transcription
Website Voice Chat
Zendesk Integration
Updated 2/19 10/18 10/18 9/18 10/18 1/16 9/18 12/15 1/16 2/16 2/16
VoIP Comparison Guide
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Fonality charges per use of mobile softphone apps
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Shoretel Sky requires the purchase of separate bandwidth for their service
3
Ooma requires a base station and adapter hardware for their service