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Notice

This Handy Guide is provided for your MX-M3070


convenience — it is not intended to
replace the Service Manual.
Always refer to the Service Manual or
MX-M3570/M4070
Support Website for the latest information.
MX-M5070/M6070

Technical Handy Guide


V.1.0

Product Specification 3 Updated Firmware Upgrade 35


Output Peripherals Specification 6 Firmware Recovery 38
Product Options 8 Pre-Installed Data Update 40
Consumables 10 EEPROM Handling Procedure 42
Initial Setup 11 Updated HDD Replacement Procedure 43
Gray Balance Adjustment 14 eMMC PWB Replacement Procedure 45
Minimum Call Procedure 15 Updated OS System Support 46
Maintenance 16 Firmware & Driver Revision 47 Updated
Fusing Belt Meandering Adjustment 20 Simulation Mode 48 Updated
SCN-MFP PWB Troubleshooting 22 Trouble Codes 56
PCU PWB Replacement Procedure 23 Image Send Communication Error 59 Updated
Media Support List 24 Sensor Location 61
IC Card Reader Installation 25 Jam Cause Codes 65

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PRODUCT SPECIFICATION 2

Wireless LAN Set-up 28 Repair Hints 68


Sharp Print Release 32

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PRODUCT SPECIFICATION 3

GENERAL:
Engine Speed (Max: Copy/Print): MX-M3070: 30 ppm (LTR), 15 ppm (11 x 17),
MX-M3570: 35 ppm (LTR), 17 ppm (11 x 17),
MX-M4070: 40 ppm (LTR), 19 ppm (11 x 17),
MX-M5070: 50 ppm (LTR), 24 ppm (11 x 17),
MX-M6070: 60 ppm (LTR), 28 ppm (11 x 17)
Warm-up Time (Power Button): 30/35/40ppm: 14sec or less; 50ppm: 16sec or less; 60ppm: 18sec or less
Warm-up Time (Main Switch): 30/35/40ppm: 27sec or less; 50ppm: 29sec or less; 60ppm: 31sec or less
Operation Panel: 10.1” Color WSVGA (1024x600 dots)
Keyboard (External): Standard
Motion Sensor: Supported
Resolution: 9,600 (equivalent) x 600 dpi, 1200x1200dpi (B/W Copy/Printer)
Memory: 5 GB (STD & Max)
HDD Capacity: 500GB
Dimensions (WDH): 616 x 660 x 838 mm
Weight: 72 kg
Max. Monthly Volume: MX-M3070: 250K, MX-M3570: 280K, MX-M4070/5070/6070: 300K
Machine Life: 1,200K or 5 years

PAPER HANDLING:
Original paper size: Max. 11 x 17
Printed Paper Size: Tray: 12 x 18 – 5.5 x 8.5R, Bypass: 12 x 18 – 5.5 x 8.5R,
Long Paper (Max. 1300mm x 320mm)
Standard Paper Capacity: 650 (550-sheet x 1 + 100-sheet Multi bypass)
Maximum Paper Capacity: 6,300 (100-sheet Multi bypass + 550-sheet x 1) + Tandem Desk (550-sheet x 1,
1200 + 900 tandem) + LCC (3000 sheet)
Paper Weight: Tray: 60gsm-300gsm, Bypass: 55gsm-300gsm
Output Capacity: Opt: MX-TU16 250-sheet centre tray, Opt: MX-TR19N 100-sheet right tray
Duplex: STD (60gsm-256gsm)

ENVIRONMENTAL:
Power Consumption: Max. 1.44kW
TEC Value (Measured): 30ppm: 1.8 kWh; 35ppm: 2.1 kWh; 40ppm: 2.3 kWh; 50ppm: 2.9 kWh;
60ppm: 3.4 kWh

COPIER:
E-Sort / SOPM: Yes / Yes
First Copy Time (OC/DSPF): 30/35/40ppm: 4.5 / 7.4 sec; 50ppm: 3.7 / 6.6 sec; 60ppm: 3.5 / 6.3 sec
Continuous Copy: Max 9,999
Scan Resolution: 600 x 400 dpi / 600 x 600 dpi
Zoom Range: 25 - 400% (SPF 25 - 200%)
Tandem Copy: Supported (with MX-M3070/4070/5070/6070 only).

DOCUMENT FEEDER:
Type: STD: DSPF
Original capacity: Max 150 sheets (80 gsm)
Scan Speed (COPY): (1 sided): 100 opm, (2 sided): 200 opm (B/W only)
Scan Speed (IMAGE SEND): (1 sided): 100 opm (B/W & Color); (2 sided): 200 opm (B/W & Color)
Scan Speed (FAX): (1 sided): 100 opm, (2 sided): 200 opm (B/W only)

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PRODUCT SPECIFICATION 4

DOCUMENT FILING:
Capacity: 10GB (Quick Folder) + 100GB (Main/Custom Folder)
Quick/Main Folder: Quick Folder: Max: 10,000 pages or 1000 files;
Main/Custom: Max. 20,000 pages or 3,000 files
User Registrations: 1000
Preview Thumbnails: Supported (includes Advanced Edit Mode)

PRINTER:
PDL (Emulation): STD: PCL6, Adobe® PostScript®3.
Interface: USB2.0, 10Base-T / 100Base-TX / 1000BaseT
Protocol: TCP/IP (IPv4, IPv6),
Supported OS: Windows®7*, Windows®8* / 8.1*, Windows®10*.
Windows® Server 2008* / 2008R2 / 2012 / 2012R2 / 2016 (*32/64bit).
Mac OS® 10.4, 10.5, 10.6, 10.7, 10.8, 10.9, 10.10, 10.11, 10.12 & 10.13
USB Direct Print (Pull): STD: JPEG, TIFF, PRN, PCL, PDF, PDF/A, Encrypted PDF, PS, DOCX, PPTX, XLSX
& PNG.
Sharp Print Release: STD
Tandem Print: Supported (with MX-M3070/4070/5070/6070 only).

IMAGE SEND:
Resolution: 100, 150, 200, 300, 400, 600 dpi
Format: Mono: TIFF, XPS, PDF, PDF/A-1a, PDF/A-1b, Encrypted PDF, Searchable PDF,
Office Format (docx, xlsx, pptx), TXT, RTF & UTF-8.
Color: TIFF, XPS, JPEG, PDF, PDF/A-1a, PDF/A-1b, Encrypted PDF, Searchable PDF,
Compact PDF, Office Format (docx, xlsx, pptx), TXT, RTF & UTF-8.
Destination: Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB, HDD, TWAIN / WIA compliant,
I-Fax (SMTP)
Auto-Set Mode: Supported
User Registrations: Max 500 (one touch), 500 (group)
Download Utility Software: Sharpdesk with Network Scan Tool (1 user license)

MOBILE DEVICE:
AirPrint™ Support: Supported [STD]
Google Cloud Print™: Supported [STD]
Mopria™: Not Supported
Sharp Plug-in for Android™: Supported [STD]
Sharpdesk® Mobile: Supported [STD]

CLOUD CONNECTOR [SCAN/PRINT]:


Microsoft® One Drive® [Business] Supported [STD]
Microsoft® Office 365™ / Supported [STD]
SharePoint® Online
Google Drive™: Supported [STD]
Box™: Supported

EMAIL CONNECTOR:
Microsoft® Exchange®: Supported [STD]
Microsoft® Exchange® Online: Supported [STD]
Google Gmail™: Supported [STD]

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PRODUCT SPECIFICATION 5

FACSIMILE:
Requirement: Opt: MX-FX15
Communication: Super G3
Transmission Speed: 2sec.range(Super G3/JBIG) 6sec.range(G3/ECM)
Communication Line: PSTN
Dial Registration: Max 2000
Document Size: A3 - A5,
Compression: MH, MR, MMR, JBIG
Inbound Routing: Yes (PDF, Single TIFF, Multi TIFF, XPS) to E-mail, FTP, SMB, Desktop, Fax & I-Fax.
PC Fax: Yes (For Windows® only)

WIRELESS LAN:
Requirement: STD
Compliant Regulation: IEEE802.11n/g/b
Transmission Method: IEEE802.11n/g: OFDM; IEEE802.11b: DSSS
Access Mode: Infrastructure mode, Software AP mode
Security: WEP, WPA/WPA2-mixed PSK, WPA/WPA2-mixed EAP*,WPA2 PSA,WPA2 EAP*
* Not applicable to Software AP mode
Center Frequency/ Channel: IEEE802.11 n/g/b: 2.4 GHz / 1-13ch
Transmission Rate: IEEE802.11n max 150M bps, IEEE802.11g max. 54M bps,
IEEE802.11b max 11 M bps
Max Number of Connections: Software AP mode: 5 concurrent connections.
Infrastructure mode: As defined by the Access Point/Router

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OUTPUT PERIPHERAL SPECIFICATION 6

MX-FN27 N [INNER FINISHER]


Paper size: 12 x 18 to 5.5 x 8.5R (Non offset), 11 x 17 to LTRR (Offset / Staple),
11 x 17, LTR (Staple-less staple)
Paper capacity: 500 sheets or 30 bundles or 52mm or less (LTR).
250 sheets or 30 bundles or 26mm or less (11 x 17).
Staple capacity: 50 sheets (LTR), 30 sheets (11 x 17, Mixed size);
Max: 300 gsm (2 sheets) + 90 gsm (48 sheets).
Staple position: 3 locations (Front slant, Rear slant & 2 staples).
Staple-less staple: Supported (Rear slant only) - Maximum 5 sheets (11 x 17, LTR):-
Up to 5 sheets (64 gsm), Up to 4 sheets (64-81 gsm), Up to 3 sheets (81 to 105 gsm).
Manual Staple Supported (Rear slant only) - Max capacity: 40 sheets (80 gsm).
Punch unit: MX-PN14B: 2/3 holes

MX-FN28 [1K FINISHER]


Paper size: 12 x 18 to 5.5 x 8.5R (Non offset), 12 x 18 to 5.5 x 8.5R (Offset),
12 x 18 to B5R (Staple).
Paper capacity: 1,000 sheets or 100 bundles or 149mm or less (LTR).
500 sheets or 50 bundles or 74.5mm or less (12 x 18, 11 x 17)
Staple capacity: 50 sheets (A4, B5), 30 sheets (A3, B4 Mixed) Max: 300 gsm (2 sheets) + 90 gsm
(48 sheets);
Staple position: 3 locations (front, rear or 2-point stapling).
Staple-less staple: Not supported.
Manual Staple Not supported.
Punch unit: MX-PN15B: 2/3 holes

MX-FN29 [1K SADDLE FINISHER]


Paper size: 12 x 18 to 5.5 x 8.5R (Non offset), 12 x 18 to 5.5 x 8.5R (Offset),
12 x 18 to B5R (Staple), 12 x 18, 11 x 17, 8.5 x 14, LTRR, 8K, 16KR (Saddle).
Paper capacity: 1,000 sheets or 100 bundles or 149mm or less (LTR).
500 sheets or 50 bundles or 74.5mm or less (12 x 18, 11 x 17)
Saddle: 7 sets of 11–15 sheets, 10 sets of 6–10 sheets, 20 sets of 1–5 sheets.
Staple capacity: 50 sheets (LTR), 30 sheets (12 x 18, 11 x 17, Mixed) Max: 300 gsm (2 sheets) +
90 gsm (48 sheets);
Saddle: 15 sheets - (Booklet Front cover up to 220 gsm).
Staple position: 3 locations (front, rear or 2-point stapling).
Staple-less staple: Not supported.
Manual Staple Not supported.
Punch unit: MX-PN15B: 2/3 holes

MX-FN30 [3K FINISHER]


Paper size: 12 x 18 to 5.5 x 8.5R (Non offset), 11 x 18 to 5.5 x 8.5R (Offset/Staple),
11 x 17, LTR (Staple-less staple)
Paper capacity: 3,000 sheets or 200 bundles or 423mm or less (LTR).
1,500 sheets or 100 bundles or 216mm or less (11 x 17).
Top Tray: 250 sheets (LTR), 125 sheets (other sizes);
Staple capacity: 65 sheets (LTR), 30 sheets (11 x 17, Mixed);
Max: 300 gsm (2 sheets) + 90 gsm (63 sheets);
Staple position: 3 locations (front, rear or 2-point stapling).
Staple-less staple: Supported (Rear slant only) - Maximum sheets (11 x 17, LTR):-
Up to 5 sheets (64 gsm), Up to 4 sheets (64-81 gsm), Up to 3 sheets (81 to 105 gsm).
Manual Staple Supported (Rear slant only) - Max capacity: 65 sheets (80 gsm).
Punch unit: MX-PN16B: 2/3 holes

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OUTPUT PERIPHERAL SPECIFICATION 7

MX-FN31 [3K SADDLE FINISHER]


Paper size: 12 x 18 to 5.5 x 8.5R (Non offset), 11 x17 to 5.5 x 8.5R(Offset/Staple),
11 x 17, LTR (Staple-less staple),
12 x 18, 11 x 17, 8.5 x 14, 8.5 x 13, LTRR, 8K, 16KR. (Saddle).
Paper capacity: 3,000 sheets or 200 bundles or 423mm or less (LTR).
1,500 sheets or 100 bundles or 216mm or less (11 x 17).
200 staple-less staple sets (LTR) or 100 staple-less staple sets (11 x 17).
Top Tray: 250 sheets (LTR), 125 sheets (other sizes);
Saddle: 10 sets of 11–20 sheets, 15 sets of 6–10 sheets, 25 sets of 1–5 sheets.
Staple capacity: 65 sheets (LTR), 30 sheets (11 x 17, Mixed);
Max: 300 gsm (2 sheets) + 90 gsm (63 sheets);
Saddle: 20 sheets - (Booklet Front cover up to 256 gsm).
Staple position: 3 locations (front, rear or 2-point stapling).
Staple-less staple: Supported (Rear slant only) - Maximum sheets (11 x 17, LTR):-
Up to 5 sheets (64 gsm), Up to 4 sheets (64-81 gsm), Up to 3 sheets (81 to 105 gsm).
Manual Staple Supported (Rear slant only) - Max capacity: 65 sheets (80 gsm).
Punch unit: MX-PN16B: 2/3 holes

MX-TR20 [JOB SEPERATOR]


Paper size: 11 x 17 to 140 x 216 (Offset only);
12 x 18 to 5.5 x 8.5R (including envelope & custom size paper)
Paper capacity: 100 sheets (Upper tray), 250 sheets (Centre tray)
Paper weight: 55 gsm to 256 gsm (Upper Tray); 55 gsm to 300 gsm (Centre Tray)

Note:
The above specification details are for guidance only -Please refer to the Peripheral Service Manual for detailed
paper type and weight specifications.

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PRODUCT OPTIONS 8

MX-M3070/6070 OPTIONS
Model Description Comment

MX-DE25 N Stand/550 x1 sheet paper drawer Cannot install with MX-DE26/27/28/29 N


MX-DE26 N Stand/550 x2 sheet paper drawer Cannot install with MX-DE25/27/28/29 N
MX-DE27 N Stand/550 x3 sheet paper drawer Cannot install with MX-DE25/26/28/29 N
MX-DE28 N Stand/2,100 sheet tandem paper drawer Cannot install with MX-DE25/26/27/29 N
MX-DE29 N Low Stand/550 x1 sheet paper drawer Cannot install with MX-DE25/26/27/28 N
MX-LC17 N 3,000 sheets large capacity tray A4
MX-LT10 Long paper feeding tray For Bypass Tray only
MX-TR19 N Exit tray unit
MX-TR20 Job separator Cannot be installed with MX-FN27 N
Required for minimum configuration.
MX-TU16 Centre exit tray cabinet unit
Cannot install with MX-RB25N / FN27 N.
MX-FN27 N Inner finisher Cannot install with MX-RB25 N/TR20
MX-PN14B Punch module (2/3 hole) For MX-FN27 N only
MX-RB25 N Paper pass unit For MX-FN29 or MX-FN31
MX-FN28 1K Staple Finisher MX-RB25 N is required
MX-FN29 1K Saddle Finisher MX-RB25 N is required
MX-PN15B Punch module (2/3 hole) For MX-FN28/FN29 only
MX-FN30 3K Staple Finisher MX-RB25 N is required
MX-FN31 3K Saddle Finisher MX-RB25 N is required
MX-PN16B Punch module (2/3 hole) For MX-FN30/FN31 only
MX-PF10 Barcode font kit
MX-FX15 Facsimile expansion kit
MX-FWX1 Internet-Fax expansion kit
AR-SU1 Stamp unit
MX-FR57U Data security kit (Commercial version) Production Starts 02/2018
MX-UT10 Utility Table
MX-AMX1 Application integration module
Application communication module [MX-AMX2] Standard for EU
External account module [MX-AMX3] Standard for EU
MX-USX1 Sharpdesk Additional license kit (1 license)
MX-USX5 Sharpdesk Additional license kit (5 licenses)
MX-US10 Sharpdesk Additional license kit (10 licenses)
MX-US50 Sharpdesk Additional license kit (50 licenses)
MX-USA0 Sharpdesk Additional license kit (100 licenses)

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PRODUCT OPTIONS 9

MACHINE CONFIGURATION:

MX-FN28
1K Staple
Finisher MX-FN27 N MX-UT10
50-sheet Inner Finisher Utility Tray
staple*1
MX-TR19 N
Exit Tray Unit
MX-FN29 MX-TU16
1K Saddle MX-LT10
Exit Tray Cabinet *2 Long Paper
Finisher
50-sheet Feeding Tray
staple*1

MX-TR20
Job Separator Tray MX-LC17 N *3
Large Capacity
MX-FN30
Tray (A4)
3K Staple
Finisher MX-RB25 N
65-sheet Paper Pass Unit
staple*1

MX-FN31
3K Saddle
Finisher
65-sheet
staple*1 MX-DE29 N *4 MX-DE25 N MX-DE26 N MX-DE27 N MX-DE28 N
Low Stand with Stand with Stand with Stand with Stand with
1 x 550-Sheet 1 x 550-Sheet 2 x 550-Sheet 3 x 550-Sheet 500 + 2,100
Paper Drawer Paper Drawer Paper Drawer Paper Drawer Sheet Tandem
Drawer

*1 Max. stapling capacity applies to 80gsm A4 paper.


*2 Required for minimum configuration.
*3 Requires MX-DE25 N/ DE26 N/ DE27 N or MX-DE28 N.
*4 Cannot be used with MX-FN28/ FN29/ FN30/ FN31 & MX-LC17 N

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CONSUMABLES 10

TONER
Product Code Description Approx. Life / Yield

MX-561NT Toner cartridge 40k (A4@6%)


PROCESS UNIT
30ppm: 500k*, 35ppm: 560k*,
MX-561NV Developer
40/50/60ppm: 600k*
MX-560DR OPC Drum
Cleaning Kit:-
 Cleaning Blade 30ppm: 250k*, 35ppm: 280k*,
MX-609CH  Side Seal F/R 40/50/60ppm: 300k*
 Drum Separation Pawl Unit x4
 Toner Reception Seal F/R
30ppm: 125k, 35ppm: 140k
MX-609MC Main Charge Unit
40/50/60ppm: 150k
30ppm: 500k, 35ppm: 560k,
MX-609FK DV Filter Unit
40/50/60ppm: 600k
MX-609HB Waste Toner Collector 300k (Approx)
30ppm: 250k, 35ppm: 280k,
MX-607FL Ozone Filter
40/50/60ppm: 300k
FUSING SECTION
Fusing Belt Kit:-
 Fusing Belt
MX-609FB  Pressure Oscillation Guide
 Insulation Bush x2
 Separation Plate Spacer x2 30ppm: 250k, 35ppm: 280k
40/50/60ppm: 300k
MX-609HR Heat Roller
MX-609HK Fusing Roller
MX-609LH Pressure Roller
TRANSFER SECTION
Transfer Kit
30ppm: 250k, 35ppm: 280k
MX-609TK  Transfer Roller
40/50/60ppm: 300k
 Discharge Plate
PERIPHERALS
MX-SCX1 Staple Cartridge for MX-FN27N 5000 staples (x 3)
MX-SC11 Staple Cartridge for MX-FN30/FN31 5000 staples (x 3)
MX-SC12 Saddle Staple Cartridge for MX-FN31 2000 staples (x 4)
AR-SC2 Staple/Saddle Cartridge for MX-FN28/FN29 5000 staples (x 3)
AR-SV1 Stamp Cartridge (for AR-SU1 Stamp Unit) 2 cartridges
SERVICE ROTATION
MX-501FU1 Fusing Unit 120V for MX-M3070/3570/4070/5070 only For Service Rotation
MX-609FU1 Fusing Unit 120V for MX-M6070 only For Service Rotation

Notes:
* The consumable life is specified by 2,400K (Developer) or 1,200K (OPC Drum) rotations therefore, the page count life
indicated above is for approximate guidance only.
Consumable life may vary depending on the document density, temperature, humidity and machine operation.

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INITIAL SET-UP 11

DEVELOPER SETUP:
Sim 25-02 Auto Developer Adjustment [ADJ-1] - Select K.
Toner Installation must be performed after Auto Developer Adjustment is completed.
For optimum image quality and performance, it is recommended to setup and install
Developer at the customer site (environment).
Clean LSU Dust Proof Glass.

TONER INSTALLATION & REPLENISHMENT:


Install K Toner Cartridges:
Caution:
DO NOT open any Exterior Cover, Power OFF/ON or enter Simulation Mode during Initial Toner
Replenishment.

PRODUCT ACTIVATION & FIRMWARE UPGRADE:


Activation of Optional Products:
System Settings – Common Settings – Product Key.
Sim 22-05 Check Firmware Version(s): Upgrade to latest version.

INITIAL SETUP:
Sim 26-01 Right Exit Tray / Job Separator Installation: Yes/No.
Sim 26-02 Paper Size Set-up - Tandem (Tray 4) / LCC Installation: A4/Letter.
Sim 26-06 Machine Destination check.
Sim 26-35 Set Multi Error Counter: Set to 1 (Multi Count).
Sim 26-50 Long Paper Support: Item D: Banner Size Print 0 = Disable, 1 = Enable.
Sim 26-52 Non Printed Paper Counter Set-up.
Adjust Date/Time:
System Settings – Common Settings – Clock Adjust.
System Settings – Common Settings – Daylight Saving Time Setting
Keyboard Language Setting:
System Settings – Common Settings – Default Keyboard Setting.
Paper Size & Type Settings:
System Settings – Common Settings – Paper Tray Settings.
Set cassette size by adjusting the guides in the cassette.

A4/Letter Size Auto Change:-


System Settings – Printer Settings – Condition Settings [Enable]

PRINT ENGINE IMAGE SKEW


Sim 64-02 LSU Skew Adjustment – Use A3 Paper Size [ADJ-3A]:-
Set A=1, B=1, C=254, D=254.

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INITIAL SET-UP 12

PRINT IMAGE POSITION & BK MAGNIFICATION:


Check Print Image Off Centre & Lead Edge position - Use Sim 50-10:-
 Inside dimension of the printed halftone must be 240±0.5mm.
 Lead edge void area 4.0mm ± 1.0mm.
 Rear edge void area 2.0mm - 5.0mm.
 Front & Rear Void areas 2.0mm ± 2.0mm.
If NG, perform the following adjustments as required:-
Manual Adjustment:
Sim 50-10 BK-MAG ADJ (Main Scan Magnification) [ADJ-3B].
Sim 50-10 SETUP/PRINT ADJ (Print Position Adjustment) [ADJ-3C].
Sim 50-05 Printer Lead Edge & Void Adjust [ADJ-10].

HALFTONE COLOR CALIBRATION


Sim 46-74 Engine & Printer Gray Balance Adjustment [ADJ-11C]: Select FACTORY Mode.

IMAGE QUALITY CHECK [COPY & PRINT]


Check Image Quality – Density, Magnification, Lead Edge & Void.
If NG, perform the following adjustments as required:
F/R Evenness Adjustment [ADJ-11B]:
Sim 61-13 F/R Evenness Correction Data Clear
Sim 61-11 F/R Evenness Correction Adjustment
Note: Sim 46-74 must be executed after F/R adjustment is performed.
Copy Density Manual Adjustment [ADJ-11E]:
Sim 46-02 Copy Density Adjust. (B/W).
Sim 46-09 SPF Copy Density Adjust.
Print Image Manual Adjustment (Lead Edge, Void, Off Centre etc.):
Sim 48-01 Magnification Adjustment (OC & SPF) [ADJ-7].
Sim 50-01 Lead/Rear Edge, Loss & Void Adjust [ADJ-9A].
Sim 50-12 OC & SPF Off Centre Adjust [ADJ-8].
Check Print Image Quality:
Sim 64-05 PCL Density Test Page
Sim 64-06 PS Density Test Page

PERIPHERAL / OPTION CONFIGURATION


FAX OPTION – MX-FX15
Sim 66-01 Fax SW Setting (Off Hook Detection):-
Fax SSW 114 – 8 Change from 1 (Yes) to 0 (No)
Sim 66-02 Fax SW Setting (Destination).
Sim 66-10 Fax Memory Clear.
Sim 66-39 Fax Destination Setting.

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INITIAL SET-UP 13

PERIPHERAL / OPTION CONFIGURATION


FINISHER OPTION – MX-FN27 N/ FN28/ FN29/ FN30/ FN31
Sim 03-10 Saddle Fold/Staple Position Adjustment [MX-FN29/FN31 only]
Sim 26-65 Finisher Alarm Mode:-
Limit number of Copies in staple mode (ON/OFF).
Limit the number of sets loaded in the saddle staple (ON/OFF).
**Limit load of folded paper on paper exit and limit load on 50-sheet
Staple saddle finisher are set in SADDLE COPIES.

MFP EMAIL ALERTS


Status Message:-
System Settings – System Control – Status Message
Enter Dealer Email Address and configure Schedule.

Alert Message:-
System Settings – System Control – Alerts Message
Configure Alert Condition(s).

MFP DATA BACKUP


Sim 22-06 Data Simulation Print
Device Clone & Storage Backup
Sim 56-01 Backup EEPROM Data to HDD

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GRAY BALANCE ADJUSTMENT 14

Automatic Gray Balance Adjustment – FACTORY MODE:

Note:
When adjusting color balance before or after routine maintenance, always use the recommended paper (Mondi
90gsm or equivalent) for optimum image quality.

HIGH DENSITY PROCESS CONTROL:


Sim 44-06 Execute High Density Process Control

HALF TONE PROCESS CONTROL:


Sim 44-26 Execute Half Tone Process Control

GRAY BALANCE ADJUSTMENT:


Sim 46-74 Half tone gray balance adjustment for COPY & PRINTER – select FACTORY.

PRINTER DENSITY CHECK:


Sim 64-05 Printer Self-Print Test (PCL)
Sim 64-06 Printer Self-Print Test (PS)

Manual Gray Balance Adjustment – SERVICE MODE:

HIGH DENSITY PROCESS CONTROL:


Sim 44-06 Execute High Density Process Control

HALF TONE PROCESS CONTROL:


Sim 44-26 Execute Half Tone Process Control

GRAY BALANCE ADJUSTMENT:


Sim 46-74 Half tone gray balance adjustment for COPY & PRINTER – select SERVICE.

MANUAL GRAY BALANCE ADJUSTMENT:


Sim 46-21 Engine
Sim 67-25 Printer

PRINTER DENSITY CHECK:


Sim 64-05 Printer Self-Print Test (PCL)
Sim 64-06 Printer Self-Print Test (PS)

SERVICE TARGET SETTING [REGISTER]:


Sim 63-07 Engine
Sim 67-27 Printer

Return to Default Setting – SERVICE MODE:

STANDARD SERVICE TARGET SETTING:


Sim 63-08 Reset Standard Service Target for COPY.
Sim 67-28 Reset Standard Service Target for PRINTER.
Sim 46-74 Half tone gray balance adjustment for COPY & PRINTER – select SERVICE.

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MINIMUM CALL PROCEDURE 15

MINIMUM CALL PROCEDURE:

SAMPLE PRINT/COPY:
SERVICE CHART COPY Sim 64-05 A:1, B:255

MACHINE DATA [BEFORE]:


Sim 22-03 Check Jam History Sim 22-04 Check Trouble Code History
Sim 22-05 Check ROM Versions
Sim 22-06 Print Patterns No 1 & 3 Sim 23-02 Print Jam/Trouble History

MAINTENANCE LIST Check Clean Replace*


1 Exterior
2 Operation Panel
3 Mirror (Optical Section)
4 SPF Glass
5 Document Glass (OC)
6 LSU Glass
7 MC Cleaning
8 Paper Pick-Up, Feed & Separation Rollers (Tray) – Sim22-03 Jam History
9 Paper Pick-Up, Feed & Separation Rollers (Bypass) – Sim22-03 Jam History
10 Maintenance ALL (Sim 22-13 Life Counter)
11 Main Charger (Sim 22-13 Life Counter)
12 Drum Unit (Sim 22-13 Life Counter)
13 Drum Cleaning Blade (Sim 22-13 Life Counter)
14 Developer (Sim 22-13 Life Counter)
15 Transfer Roller Unit (Sim 22-13 Life Counter)
16 Fusing Unit (Sim 22-13 Life Counter):-
Fusing Belt / Heat Roller / Fusing Roller / Pressure Roller
17 Image Density Sensor

FIRMWARE UPGRADE:
SIM 49-01 SIM 49-07

IMAGE QUALITY ADJUSTMENTS:


SIM 61-11 SIM 46-74

IMAGE CHECK [PRINT & COPY]:


SIM 64-05 SERVICE CHART COPY

MACHINE DATA [FINISH]:


SIM 22-06 (ALL)

* For Maintenance Item replacement (Simulation Counter reset), refer to the following Maintenance section
within this guide.

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MAINTENANCE 16

MAINTENANCE INDICATIONS:

DK OPC Drum Counter has reached the specified life. Replace OPC Drum

PROCESS
MCK Main Charge Counter has reached the specified life. Replace Main Charge Unit

VK Developer Counter has reached the specified life. Replace Developer

FK1 Fusing Belt Print Counter has reached the specified limit. Replace the Fusing Belt Kit

FUSER
Replace Pressure Roller /
FK2 Pressure Roller Print Counter has reached the specified limit.
Heat Roller & Fusing Roller

TX
TK1 Transfer Roller Print Counter has reached the specified limit. Replace Transfer Roller Kit

TA Maintenance [All] Counter has reached specified limit

Starting Powder:

The following starting powder should be applied to the relevant consumable item during maintenance:-

Starting Powder OPC Drum Transfer Roller Unit


MX-M3070 UKOG-0312FCZZ
N/A
MX-M6070 [Stearic Acid]

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MAINTENANCE 17

MAINTENANCE SCHEDULE
MX-M4070
MX-M3070 MX-M3570 MX-M5070
MX-M6070
Every Every Every PROCESS SECTION -MONOCHROME:
125K 250K 500K 140K 280K 560K 150K 300K 600K (Total / K maintenance counter has reached the specified life).
Replace Main Charge Unit [MX-609MC].
x x x Replace OPC Drum [MX-560DR].
x x x Replace Cleaning Kit [MX-609CH]:-
 Cleaning Blade
 Side Seal F/R
 Drum Separation Pawl Unit x4
 Toner Reception Seal F/R
x x x Replace Developer [MX-561NV].
x x x Replace DV Filter Unit [MX-609FK].
x x x Replace Ozone Filter Kit [MX-607FL].
x x x Check Waste Toner Container [MX-609HB].
Clean LSU Dust Proof Glass
Clean Image density sensor [PCS] – Transfer Unit
x x x Sim 24-04: Clear MAINTENANCE ALL Counters [Total & Day].
Sim 24-04: Clear MAIN CHARGER K Counters [Total, Rotation & Day],
(only when Main Charge Unit is replaced).
x x x Sim 24-04: Clear DRUM UNIT K Counters [Total, Rotation & Day],
(only when OPC Drum is replaced).
x x x Sim 24-04: Clear DRUM BLADE K Counters [Total, Rotation & Day],
(only when Drum Cleaning Blade is replaced).
x x x Sim 24-04: Clear OZONE FILTER Counter [Total & Day],
(only when Ozone Filter is replaced).
x x x Sim 44-27: Clear Half-Tone Correction Process Control Data.
x x x Remove K Toner Cartridge, prior to executing Sim 25-02.
x x x Sim 25-02 Toner Concentration Auto Adjustment - Select K.
Note: Sim 24-05 Developer Print Counter is also cleared automatically.
IMAGE QUALITY ADJUSTMENTS:
Sim 44-02 Image Density & Registration Sensor Adjustment.
Sim 44-06 Process Control execution.
Sim 44-26 Half tone process control execution.
Sim 46-74 Automatic Color Balance Adjustment (Copy & Printer).
Sim 46-02 Adjust Copy Exposure Density (B/W).

SCANNER SECTION:
Clean Platen Glass, Mirrors, CCD, and white reference plate.
Clean DSPF Scanning Glass.

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MAINTENANCE 18

MAINTENANCE SCHEDULE [CONT’D]


MX-M4070
MX-M3070 MX-M3570 MX-M5070
MX-M6070
Every Every Every
125K 250K 500K 140K 280K 560K 150K 300K 600K PAPER FEED & TRANSPORT SECTION:
Check/Clean ALL Paper Path Sensors (including Duplex unit).
Check/Clean ALL PF Transport Rollers.
Check/Clean BYPASS TRAY PF Rollers (check Counter using Sim 22-09).
Replace Bypass PF Rollers every 100K or 1 year.
Check/Clean ALL TRAY/LCC PF Rollers (check Counters using Sim 22-09).
Replace PF Rollers every 200K or 1 year.
Sim 24-02: Clear Individual Tray Counter (only after PF roller replacement)

DOCUMENT FEEDER:
Check/Clean SPF PF Rollers (check SPF Counter using Sim 22-08).
Replace SPF PF Rollers every 100K or 1 year.
Check/Clean SPF Paper Feed Torque Limiter – replace every 800k.
Check/Clean ALL Transport Rollers.
Check/Clean Second Scan Section Scanning Glass.
Check/Clean Lamp Section & Reflector.

FUSING SECTION:
x x x Replace Fusing Belt Kit [MX-609FB}:-
 Fusing Belt
 Pressure Oscillation Guide
 Insulation Bush x2
 Separation Plate Spacer x2
x x x Replace Heat Roller [MX-609HR].
x x x Replace Fusing Roller [MX-609HK].
x x x Replace Pressure Roller [MX-609LH].
x x x Apply UKOG-0235FCZZ grease to specified sections – refer to SM.
Check/Clean Thermistors [Main/Sub/Sub2].
x x x Sim 24-04: Clear FUSING BELT Counters [Total, Rotation & Day],
(only when Fusing Belt Kit is replaced).
x x x Sim 24-04: Clear HEATING ROLLER Counters [Total, Rotation & Day],
(only when Heat Roller is replaced).
x x x Sim 24-04: Clear FUSING ROLLER Counters [Total, Rotation & Day],
(only when Fusing Roller is replaced).
x x x Sim 24-04: Clear PRESSURE ROLLER Counters [Total, Rotation & Day],
(only when Pressure Roller is replaced).
x x x Sim 24-04: Clear SEPARATE PLATE Counters [Total, Rotation & Day],
(only when Separate Plate Spacers are replaced).
x x x Sim 24-04: Clear FUSING LOAD Counters [Total, Rotation & Day],
(only when Pressure Oscillation Guide is replaced).
FUSING SECTION ADJUSTMENT:
x x x Sim 06-08: Belt Meandering Adjustment.

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MAINTENANCE 19

MAINTENANCE SCHEDULE [CONT’D]


MX-M4070
MX-M3070 MX-M3570 MX-M5070
MX-M6070
Every Every Every
125K 250K 500K 140K 280K 560K 150K 300K 600K TRANSFER SECTION:
x x x Replace Transfer Kit [MX-609TK]:-
 Transfer Roller.
 Discharge Plate.
x x x Clean Transfer Paper Guide
x x x Clean Transfer Rear Star Ring
Clean Image density sensor [PCS} – as per Process Section.
x x x Sim 24-04: Clear TC ROLLER Counters [Total, Rotation & Day],
(only when Transfer Roller Kit is replaced).
INNER FINISHER [MX-FN27 N]
x x x Clean inlet paper transport rollers.
x x x Clean paper exit paddle.
x x x Clean paper guides and tray.
x x x Check/Replace Staple Unit every 200K staples [0CW4H560160//]
x x x Check/Replace Staple Less Staple Unit assembly every 20K staples
[0CW4M511130//]
1K FINISHER [MX-FN29]:
x x x Clean paper transport rollers.
x x x Clean all sensors.
x x x Check/Replace Staple Unit every 500K staples [0JEAJ011030//]
x x x Check/Replace Saddle Staple Unit 200K staples [0JEAJ011031//]

TOOL LIST (required for Maintenance):

Name Part Code Note / Comment


Grease (FLOIL GP-501MR) UKOG-0013QSZZ For Paper feed roller shaft(s)
Grease (MOLYKOTE X5-6020) UKOG-0158FCZZ For Scanner rails
Gray test chart UKOG-0162FCZZ
Grease (JFE552) UKOG-0235FCZZ For Pressure Roller Shaft
Grease (HANARL FL-955R) UKOG-0299FCZZ For Drive Unit Shafts/Gears
Grease (FLOIL G-313S) UKOG-0307FCZZ
Stearic acid powder UKOG-0309FCZZ For Side Seal only
Micro Spatula UKOG-0311FCZZ For Side Seal Powder Application
Stearic acid starting powder UKOG-0312FCZZ For OPC drum.
Service copy test chart UKOG-0326FCZ11 Gray Balance ADJ
Shading adjustment sheet UKOG-0333FCZZ For DSPF
Scanner adjustment chart UKOG-0356FCZZ SIT Chart

Note: Refer to the MX-M3070/6070 Service Manual for guidance.

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FUSING BELT MEANDERING ADJUSTMENT 20

The Fusing Belt Meandering Adjustment must be performed each time the fusing unit has been disassembled &
reassembled, or when the fusing unit has been replaced.

1. Execute SIM6-08 and check the Result (Example shown DIRECTION F + 1)

2. Remove the Fusing Unit Top Cover and confirm the Fusing Pressure is applied:-

3. Check/Note the Current Position before adjustment, then loosen the adjustment screws.
Example shown = F1:-

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FUSING BELT MEANDERING ADJUSTMENT 21

4. Turn the Adjustment screw to the “R4” position first, then adjust the setting from the original position.
For example, if SIM 6-08 result displays F+1, move the screw towards the F position, 1 spot from the original
Position (as indicated below):-

ORIGINAL POSITION R4 POSITION ADJUSTED POSITION


[F1] [F1 + (F+1) = F2]

5. Tighten the adjustment screws, attach the Fusing Top Cover and reinstall the Fusing Unit back into the MFP
device:-

6. Execute SIM6-08 and confirm Result OK.


If the adjustment result is still NG, repeat steps 2 to 5 until the result is OK.

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SCN-MFP PWB TROUBLESHOOTING 22

If the machine cannot boot, check the LED status of the SCN-MFP PWB to confirm the error content and appropriate
countermeasure.

LED-R / LED-S- LIGHTING UP STATUS:-

LED Status (Lit) Operation Countermeasure (for Error)


●●●● Normal Status -
1. Replace eMMC PWB
Other Status (Blinking) Error 2. If the same condition remains, replace the SCN MFP
PWB.

SCN-MFP PWB:

LED-R LED
LED-S LED

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PCU PWB REPLACEMENT PROCEDURE 23

In order to reset the temperature control for the non-contact thermistor, please replace the PCU PWB using the
following procedure:-

1. Power off the MFP and remove the rear cover. INSERT FFC *2

2. Unplug the PCU connectors and FFC, and remove


the PCU PWB fixing plate unit.

3. Replace the PCU PWB - ensure to transfer the


original EEPROM & Flash ROM onto the
replacement PCU PWB.

4. Attach the connectors and insert the FFC with


CAUTION:-

5. Remove the Fuser Unit.

INSERT FFC *1

6. Close all the exterior doors and Power ON the MFP


(with the Fuser Unit removed).

7. Wait 10 seconds - “Check Fusing Unit” should be


displayed and then Power OFF the MFP.

8. Install the Fuser Unit and Power ON the MFP.

9. Check/Verify the MFP Operation following PCU PWB


replacement.

10. Power OFF the MFP and refit the rear cover.

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MEDIA SUPPORT LIST 24

Category Type Region Name Weight

Recommended Europe / Oceania Mondi Color Copy 90 90 gsm


Paper North America IP Hammermill Laser Print 90 gsm
Mondi Color Copy 100 100 gsm
Europe / Oceania Mondi IQ selection smooth 80 gsm
Standard
Mondi MAESTRO extra 80 gsm
Paper
IP Hammermill ForeMP 75 gsm
North America
Plain IP Hammermill Color Copy Digital Text 28lb 105 gsm
Europe / Oceania Mondi Nautilus Super White 80 gsm
Eco-friendly Domtar Recycled Husky Copy30 20lb 75 gsm
Paper North America Boise Aspen 30% Recycled 75 gsm
Boise Aspen 100% Recycled 75 gsm
Paper circulating Boise X-9 20lb 75 gsm
North America
in the market Domtar Copy 75 gsm
Mondi Color Copy 120 120 gsm
Mondi Color Copy 160 160 gsm
Mondi Color Copy 200 200 gsm
Europe / Oceania
Mondi Color Copy 220 220 gsm
Japan
Mondi Color Copy 250 250 gsm
Heavy Paper
Mondi Color Copy 280 280 gsm
Mondi Color Copy 300 300 gsm
WAUSAU EXACT INDEX White 140lb 255 gsm
North America IP Hammermill Color Copy Digital Text 32lb 120 gsm
Special NewPage Futura Laser Dull #100 Cover 271 gsm
North America / 3M OHP sheet for Monochrome Laser
Transparency -
Europe printer PP2500
Worldwide Oji POD Gloss Coat 158 gsm
Glossy Paper
North America Verso Futura Laser Dull Text 100lb 148 gsm
Envelope North America Columbian Self Seal Security 90 gsm
Europe / Oceania Avery Zweckform Perfect Printout #3474 -
Label Paper
North America Avery White Mailing Labels LT #5963 -
Business Card Europe / Oceania Sigel Business Card DP839/DP939 200 gsm
Paper North America Avery Business Card 5371 -

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IC CARD READER INSTALLATION 25

Supported IC Card Readers

No. Card Reader Type Manufacturer Model Name


1 RFIDeas RDR-6081AKU
2 Equitrac Y591-EHID-201 v01
3 Non-contact IC card reader Elatec TWN3
4 RFIDeas RDR-7582AKU
5 Y Soft MU02016 (TBD)

Required Parts

Kit Part CodeNo. Individual Part Code Description Quantity


1 XEBS730P08000 Screw (M3 x 8 P tight) 2
2 LBNDJ0013FCZ1 Binding Band 2
DKIT-0456FCZZ 3 PTPE-0352FCZZ Card Reader Fixing Tape 2
4 TLABZ5558FCZZ Label 1
5 LHLDZ2601FCZZ IC Card Reader Holder 1

Note:
The IC Card Reader Holder has been unified so only 1 type is required for the IC Card Readers mentioned above.

Installation Procedure:

1. Power OFF the MFP device - turn both the operation and main power switches off and disconnect the power
plug from the power outlet.

2. Remove the upper cabinet front left. Also, disconnect the USB Device Port connector from the USB I/F PWB.

3. Attach the card reader fixing tape to the IC card reader holder referring to the notches as the reference.

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IC CARD READER INSTALLATION 26

4. Attach the IC card reader to the IC card reader holder according to the attachment reference ribs.
Note: The attachment reference position differs depending on the kind of the IC card reader.

5. Bind up the IC card reader cable onto the rear of the IC card holder (as indicated below).
Note: The length of cable will differ depending on the manufacturer of the IC card reader being installed:-

6. Secure the IC card reader cable to the IC card holder with the binding bands:-

Note: The above work must be complete before attaching the IC card holder to the upper cabinet front left.

7. Hook the IC Card Reader Holder onto the upper cabinet front left and secure using two fixing screws:-

8. Connect the IC Card Reader to the available USB Port on the USB I/F PWB:-

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IC CARD READER INSTALLATION 27

9. Re-attach the upper cabinet front left to the main body and attach the IC card label (as shown):-

10. Turn ON the power of the main unit.

IC Card Reader Device Registration:


a. Enter the card reader setting menu as shown below.
System Settings - User Control - Administrator Login -Card Reader Device Registration
b. Press [Read] button.
c. Disconnect the connector which links the machine and the IC card reader, and then insert it back.
d. Press [OK] button.
e. Check to confirm that values are displayed on Product ID and Vender ID.
f. Press [SUBMIT] button, and check to confirm that the success dialog message is displayed.

IC Card Setting for Internal User Control:


a. Enter the card reader setting menu as shown below.
System Settings - User Control - Administrator Login - Card Type/Card Reader Settings.
b. Check Use IC Card for Authentication.
c. Press [Submit] button.

IC Card Recognition Check:


There are two check methods of IC card recognition - use either one to check that the IC card reader has been
recognized.
Check Method 1
Enter the card reader setting menu as shown below.
Home -Settings - System Settings - USB-Device Check
Check to confirm that Card Reader/Writer is displayed.

Check Method 2
Confirm that the card reader icon is displayed on the system area of the Home screen.

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WIRELESS LAN SET-UP 28

For MX-M3070 – MX-M6070 series, two connection methods are available for Wireless LAN:-

Infrastructure Mode:
Infrastructure mode allows for wireless communication between two client devices via a host (access point). The
MFP connects to an access point to obtain an IP address.

Simultaneous usage of Infrastructure mode and wired connection is prohibited.

Access Point Mode:


Access Point (Ad-Hoc) mode allows for direct wireless communication between two client devices. Wireless devices
acquire an IP address from the MFP directly, allowing Print/Scan features to be available from mobile devices.

Simultaneous usage of Access Point mode and wired connection is allowed however, mobile devices will not be able
to connect to the intranet/internet when connected to the MFP Wireless LAN.

Wireless LAN Support:


For Wireless LAN specification information, please refer to the Machine Specification section [Wireless LAN] within
this guide.

Wireless LAN Supported Connections:

Wireless LAN Wireless LAN


Type Wired LAN Description
Infrastructure Mode Access Point Mode
Connections are only available using the
1  X X
conventional wired LAN connection.
Connections are only available using
2 X  X
Infrastructure Mode [Wireless LAN].
Connections are available either using wired
LAN or Access Point Mode [Wireless LAN].
3  X  When only Access Point Mode is required and
no wired LAN is used, please select this
connection type.

MFP Functionality - Access Point Mode:


Viewing of the MFP webpage (HTTP/HTTPS).
Printing (LPD / Raw / IPP / IPP-SSL / FTP push).
Scanning (Scan to FTP / SMB).
Remote Operation Panel.
Access to the SMB server.
mDNS communication.

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WIRELESS LAN SET-UP 29

Configuring Wireless LAN:

Before configuring the MFP device onto a customer


network (using Infrastructure Mode), the following
information from the customer’s network will be
required:-
SSID [Name of Wireless network].
Security Type [WEP, WPA, WPA2 etc].
Level of Encryption (if necessary) [AES or TKIP].
Wireless Password.

Procedure:

Wireless LAN can be configured via the MFP Operation


Panel and MFP Web Page. The following example
configures Wireless LAN via the Operation Panel.

1. Press the Settings button on the Operation Panel to


open System Settings menu:-

4. Reopen the Settings menu, select Network Settings,


then Wireless Settings:-
Note: Administrator login will be required.

2. Select Network Settings and enter the


Administrators’ password when prompted:-

5. The current Wireless Settings will be displayed.


Scroll down and select Setup to configure the
Wireless Settings.
Note: To return the Wireless Settings back to factory
3. From the Quick Settings menu, select the required default (prior to setup), select Initialize.
connection type, click Submit and reboot the MFP:-

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WIRELESS LAN SET-UP 30

Wireless LAN Status Indications:-

Access Point
Currently Access Point Not
Not
Connected Standby Connected*
Connected

* Not connected due to connection failure of USB


wireless module or operation failure.
(incorrect wireless LAN settings for example).

6. Configure the required Wireless Settings for Access To View Wireless LAN Settings:-
Point Mode or Infrastructure Mode by selecting the
Access Point Mode or Infrastructure Mode tab:- In addition to viewing the Wireless LAN settings via
Settings (Network Settings – Wireless Settings menu),
Note: Detailed information regarding Wireless
the current Wireless LAN settings can also be displayed
Settings can be found on the following page.
when the Wireless Icon key in the system bar is pressed.
Example shown below: Access Point Mode.

Select Check Wireless LAN Settings to view the current


settings for the Wireless LAN.

Click Submit once the Wireless LAN has been


configured and reboot the MFP device for the new
settings to be applied.

7. Once the Wireless LAN is enabled, a Wireless LAN


connection status icon will appear on the upper
screen system bar (as shown):-

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WIRELESS LAN SET-UP 31

WIRELESS SETTINGS:

Name Infrastructure Mode Setting Access Point Mode Setting


SSID: Enter the SSID of the access point that the Enter the SSID of the Access Point that the MFP
MFP is to connect to. is to broadcast (for clients to connect).
Security Type: Select the security type that is set for the Select the security type to use between mobile
access point:- devices and MFP:-
1. None (Default). 1. None (Default).
2. WEP. 2. WEP.
3. WPA-Personal. 3. WPA-Personal.
4. WPA-Enterprise. 4. WPA2-Personal
5. WPA2-Personal.
6. WPA2-Enterprise
Encryption: Select an Encryption Type:- Select an Encryption Type:-
When the security type is set to [WEP], this When the security type is set to [WEP], this
setting is grayed out. When the security type setting is grayed out.
is set to [None], either [WEP] or [None] can When the security type is set to [None], either
be selected for encryption. When [WPA- [WEP] or [None] can be selected for encryption.
Personal], [WPA-Enterprise], [WPA2- When [WPA-Personal] or [WPA2-Personal] are
Personal] or [WPA2-Enterprise] are set, set, either [TKIP] or [AES] encryption types can
either [TKIP] or [AES] encryption types can be selected.
be selected.
Security Key: Enter the security key.
WEP 64 bit: 5 characters or a 10-digit hex number.
WEP 128 bit: 13 characters or a 26-digit hex number.
WPA/WPA2: 8~63 characters or a 64-digit hex number.
Show Security Change this setting to [ON] show the security key. The factory default is [OFF]
Key:
Device IP Not Shown. Set the IP address of the MFP.
Address: (Set a different segment from the IP address for
a wired LAN connection).
Channel: Not Shown. Set a channel for the usage of wireless LAN
Note: The channel used by the Access Point automatically or manually within the channel 1
is automatically selected. to 14. (The number of channel available varies
depending on the regulation for each country).
Factory default is [6]
Transmission Not shown. Select a transmission level:-
Level: 1 (Low), 2 (Mid), 3 (High -Default).
Bandwidth: Not shown. This should be used if communication mode is
set to [11n]. Either 20MHz (Default) or 40MHz
can be selected.
IP Address Not shown. Set the range of IP addresses to be assigned to
Distribution mobile devices. The values in the first three
Range: ranges of the device IP address are
automatically shown in the first three ranges of
the IP addresses to be assigned to mobile
devices.
Leasing Not shown Set the time to automatically release each of
Period: the IP address assigned to mobile devices.
Select 1 to 60 min (default is [15] min).

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SHARP PRINT RELEASE 32

The MX-M3070/6070 series can be configured for Pull / Find Me Printing by using the standard Sharp Print Release
system (rather than external server). Sharp Print Release is a printing feature whereby a user’s print job is held on a
Master MFP, and is released by the user on either a Master or Client MFP supporting this feature. Once enabled,
approx. 16GB of storage is available on the Master MFP. It is also recommended that a maximum of 5 Client MFPs
can connect to one Master MFP.

The MX-M3070/6070 series can also be configured as a Master or Client MFP within a MX-3050N-6070N Print
Release environment however, print restrictions will apply. Only monochrome output is possible when releasing
color print jobs on MX-M3070/6070 series and when using the MX-M3070/6070 series print driver for Sharp Print
Release, only monochrome output is supported when releasing print jobs on MX-3050N-6070N series.

Sharp Print Release can be used with or without authentication. When authentication is disabled, all print jobs held
on the master can be displayed/released on any Master or Client MFP by any User.

Configuring the MASTER MFP:

1. Open the Device Webpage and enter the following menu (Administrators password will be required):-
System Settings – Printer Settings – Print Release Settings

2. Enable Print Release and configure the following settings:-


Connecting Code: Enter a unique code (up to 32 digits) that will allow the
connection of Client MFPs to the Master MFP.
Primary / Secondary Unit: Select Primary Unit (Master).
Require Authentication when Storing: Enable when Authentication is required to release stored
jobs
Port Number: Default setting is Port 53000 – only change if necessary.
Default Settings: Enable if B/W Print is required as default?
Enable Print & Delete the Data so that the Users job is
automatically deleted when released (recommended)?
Delete Stored Data after Specified Time:Enable if Print data stored on the Master MFP should be
deleted automatically after a specified time.

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SHARP PRINT RELEASE 33

Configuring the CLIENT MFP:

1. Open the Device Webpage and enter the following menu (Administrators password will be required):-
System Settings – Printer Settings – Print Release Settings

2. Enable Print Release and configure the following settings:-


Connecting Code: Enter the same connecting code (up to 32 digits) that was entered
for the Master MFP.
Primary / Secondary Unit: Select Secondary Unit (Client).
Address of Primary Unit: Enter the IP Address of the Master MFP.
Port Number: Enter the same Port Number as the Master MFP
Default setting is Port 53000.
Default Settings: Enable if B/W Print is required as default?
Enable Print & Delete the Data so that the Users job is
automatically deleted when released (recommended)?

Configuring the PRINTER DRIVER:

1. Install the required MX-M3070/6070 series Print Driver (PCL or PS) and setup the Printer Queue to the
MASTER MFP device.

2. When using Add Printer method, run Auto Configuration from the Configuration tab of Printer Properties.

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SHARP PRINT RELEASE 34

3. Open the Printer Driver Printing Preferences, then the Job Handling menu and Check/Enable
Print Release.

If User Authentication is enabled for Sharp Print Release, select the Authentication method and enter the
User Number or Login/Password credentials (as indicated below):-

Add Print Release Button to MFP Home Screen:

1. Enter System Settings – Home Screen Settings menu.

2. Under Condition Settings, select the required Home Button and add Print Release – click Submit.

Sharp Print Release configuration is now complete.

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FIRMWARE UPGRADE 35

USB MEMORY DEVICE:

1. Insert a USB memory device (FAT16/32 formatted) containing the firmware file (*.sfu) into the USB Port.

2. Enter Simulation 49-01.


Note:
When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-01 Firmware
Update. In addition, if no USB device is detected, an error message will be displayed.

3. Using the LCD screen, browse and select the updated engine firmware file (*.sfu):-

The current firmware versions will now be displayed, and the items that require updating will be highlighted
in RED (as shown):-

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FIRMWARE UPGRADE 36

4. Select the required firmware that requires updating – For MX-M3070/6070 series, it is recommended to
always select ALL (as indicated)

Press Execute & Yes to commence the update.

5. The firmware update progress (and remaining time) should now be displayed:-

6. Once the firmware update has completed successfully, reboot the MFP device.

Firmware update via USB memory Device is complete

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FIRMWARE UPGRADE 37

NETWORK CONNECTION (MFP WEB PAGE)

1. Open a web browser and enter the following URL :-


http://ipaddress/service_login.html or
http://ipaddress/service_account.html
Example: http://172.16.0.90/service_login.html

Note: If User Authentication (username &


password) is enabled, open the device webpage and
“login” using the service username and password
(as below):-

5. Press Execute to start the firmware update.


Note: Once the machine has entered “service
download mode”, the update will commence and
the progress will be displayed.

2. Select/Enter the “Service” Username and Password


to access the Service Webpage and click Login:
Default Username: service; Password: service

6. When the firmware upgrade is complete, click


Reboot to execute a remote restart of the machine.

3. When the service webpage opens, click Update of


Firmware:-

Firmware Upgrade is complete.

4. Click Browse to navigate to the location of the


updated firmware file and select Open:-

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FIRMWARE RECOVERY 38

In the event of a power failure during a firmware update, the device may fail to “reboot” because of corrupted
firmware. Using the CN Update procedure described below, this function is used to update/recover the firmware by
transferring data to the MFP PWB, SCU PWB, PCU PWB, FAX PWB, and various options by means of a USB memory.

MENU KEY REFERENCE:


The following five keys are used to perform firmware recovery mode. For MX-M3070/6070 series, touch the
LCD panel within the area shown below to select the desired key:-

CN UPDATE - Firmware Recovery Procedure:-

1. Power off the MFP and remove the MFP Rear Cabinet & Screws.

2. Set the MFP CONTROL PWB UPDATE DIP-SW to ON (DOWN):-

3. Install the USB Memory containing the MX-M3070/6070 series firmware into the USB slot.
Note: The Firmware file (*.sfu) must only be saved on the main or one level lower directory of the
USB Memory.

4. Power ON the MFP device - the UPDATE PROGRAM INIT PLEASE WAIT boot menu should appear
after approx 10 seconds, followed by VERSION CHECK CONFIG: information:-.

Update Program Init Version Check


Please wait Conf: 00050000

5. Select FIRM UPDATE Mode by using the [Menu] & [Back] keys. Using the [UP] and [DOWN] keys, navigate
and select the required firmware SFU.

Firm Update Firm Update


From USB Memory > 0102z100.sfu

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FIRMWARE RECOVERY 39

Note:
Use the [OK] key when a directory name is selected to browse through to the sub folder(s) or
the [BACK] key to return to the parent folder(s).

6. Press [OK] to commence Firmware Update. – It may take approx. 1-2 minutes to read the SFU file.
After reading is completed, the firmware update (writing) will commence automatically.

Firm Update Firm Update IcuM


Reading Data Writing Data

Note:
The abbreviated name/location of the firmware that is being updated will appear in the upper
right corner.

7. If the firmware upgrade completes successfully, RESULT OK will be displayed:-

Firm Update IcuM


Result : OK

Result: NG = Update failed; Result: Not Update = Update is not executed.

8. Power off the MFP and return the MFP CONTROL PWB UPDATE DIP-SW to OFF (UP - Default):-

9. Power ON the MFP, and confirm that the machine boots up normally.

10. Power OFF the MFP and refit the MFP PWB Rear Cabinet & Screws.

11. Check/confirm the firmware version using SIM 22-05.

CN UPDATE - Firmware Recovery Procedure is now complete.

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PRE-INSTALLED DATA UPDATE 40

For MX-M3070/6070 series, E-Manual, Watermark, OCR & Sound (Voice) Data firmware updates have been
combined under a single Simulation [SIM49-07]. The Pre-installed data update procedure is similar to previous
models using SIM49-03/49-05 & 49-06 however, it is now possible update all Pre-Installed data before rebooting the
MFP device.

1. Using a PC, copy the required E-Manual/Watermark/OCR or Sound (Voice) Update file(s) onto the root
directory of a USB memory device and then insert the USB memory device into the MFP USB Port.

2. Enter Simulation 49-07.


Note: When using Easy Mode, select Version Upgrade from the Installation tab and execute SIM49-07
PRE-INSTALLED DATA UPDATE.

3. Select the required firmware that requires updating – example shown E-Manual:-

4. Browse and select the firmware update file – example shown = Manual_0110z100.squar:-

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PRE-INSTALLED DATA UPDATE 41

5. The current and updated version should now be displayed. Press Execute to commence the firmware data
upgrade. Update File Checking and progress of the firmware update will also be displayed:-

6. Once the update is complete, press NEXT to return back to SIM 49-7 main screen if you wish to upgrade
Watermark, OCR, (E-Manual) or Sound data otherwise, select OK to exit and reboot the MFP:-

Preinstalled Data update procedure is complete.

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EEPROM HANDLING PROCEDURE 42

WARNING:
Never execute Sim16 to clear U2 trouble WITHOUT investigating the root cause of U2 trouble by using the
following procedure:-

1. Ensure to follow ESD procedures (using an earth strap) while handling the PWBs as EEPROM data may
become corrupted due to static charge.
2. Never insert the EEPROM to the socket in reverse.
3. U2 trouble occurs 100% if the machine is turned on after inserting the EEPROM in reverse. Execution of
Sim16 to clear this U2 trouble will lead to corrupted data which cannot be fully recovered in the field.
4. Make sure that PCU, MFP & SCAN EEPROMs are not switched - label each EEPROM for identification
purposes before removing from the PWB.
5. Please handle EEPROMs with care to prevent bending or damage of pins. They will be broken if bent several
times. (This type of trouble has been reported many times.).
6. Do not use styrol foam etc. for packing during the transportation of EEPROM. Styrol foam easily generates
static charge. In some cases, EEPROM is damaged just by placing it into styrol foam.
7. Make sure to use black sponge (anti-static) for packing during transportation. The black sponge is also used
to pack EEPROM provided as service parts.

CAUTION:
Please note that counter data and machine adjustment values are recorded in the EEPROM. If the data in EEPROM is
corrupted, it is impossible to recover. In such cases, the only solution will be to initialise the EEPROM therefore,
counter data and adjustment values will be reset to “0” or “default”. Once all the adjustment values are set to
default, it will be necessary to readjust all the adjustment values (i.e.: perform a complete run-up procedure).

Caution to prevent damage on EEPROM:


In case any trouble other than U2 occurs to the machine and the PWB has been replaced (remove and reinstall the
EEPROM onto the replacement PWB for example) and U2 trouble occurs right after power on, never execute Sim16
under this condition.

As previously mentioned, the data in EEPROM will be corrupted after Sim 16 execution therefore:-
 In such cases, EEPROM may have been inserted in reverse or MFP and PCU EEPROM may have been
switched.
 Turn off the machine without execution of Sim 16, install the correct EEPROM into the proper position (on
the PWB), power on the machine again and then execute Sim 16. This way, U2 trouble should be cleared.
 Sim 16 should only be executed to clear U2 trouble if it occurred without performing any repair or
maintenance as such.
As previously mentioned, execution of Sim16 won’t clear artificially-generated U2 errors. Instead, it may actually
damage the EEPROM, HDD storage and backup data.

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HDD REPLACEMENT PROCEDURE 43

Most data that is stored on the HDD can be backed up and reinstalled following replacement or HDD failure. If the
HDD is operating normally before replacement, backup the data and then reinstall the data onto the replacement
HDD.

HDD DATA:
No Data Backup Method Reinstall Method Operator
Sim 56-2 / Device cloning / Sim 56-2 / Device cloning /
1 Address book Service or User
Storage backup Storage backup
Image send registration data Sim 56-2 / Device cloning / Sim 56-2 / Device cloning /
2 Service or User
(including meta data) Storage backup Storage backup
User authentication Sim 56-2 / Device cloning /
3 Sim 56-2 Service
Account management Storage backup
4 Japanese FEP dictionary Not available — —

5 Chinese FEP dictionary Not available — —

6 JOB Log Sim 56-4 / via Web Page. — —

7 JOB completion list Not available — —

8 New N/A (FSS) information Not available — —

9 User font (Added) Not available Perform via Web Page. Service or User

10 User macro Not available Perform via Web Page. —

11 Document filing Perform with Web Page. Perform via Web Page. —
Sim 56-2 / Device cloning / Sim 56-2 / Device cloning /
12 System registration data Service or User
Storage backup Storage backup
13 User color profile Not available Perform via Web Page. Service or User

14 Cookie file for OSA application — — Service


User files saved on NAS
15 — — Service
(SMB server)
16 Paper property information Sim 56-2 / Device cloning Sim 56-2 / Device cloning Service or User
Sim 56-2 / Device cloning / Sim 56-2 / Device cloning /
17 Billing account information Service or User
Storage backup Storage backup
18 Print release stored data Not available — —

HDD Replacement Procedure

1. Back up the HDD storage data before replacement:


 Use Sim 56-02 or device cloning/storage backup function to back up the Address book, Image Send
registration data and User authentication data to USB memory.
 When using the MFP Web Page, back up the Document Filing data, Font, Macro and JOB LOG data to PC
Note: Document Filing data can also be backed up using Sim 56-03.
2. Replace the HDD.

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HDD REPLACEMENT PROCEDURE 44

3. Power on / Boot the MFP Device:


 For new HDD (from service parts) only, Formatting is automatically performed.
 When using an HDD from another MFP Device, U2-05 trouble will be displayed. Use Sim16 to cancel
U2-05 trouble and then format the HDD using Sim 62-01.
4. Clear the FAX/SCANNER image memory by executing Sim66-10:
This memory must be cleared for all models equipped with FAX/I-FAX and Network Scanner in order to keep
compliance between the HDD data and the image related memory.
5. Import the storage data backed up in Step 1.
 Use Sim 56-02 or device cloning/storage backup function to import the Address book, Image Send
registration data and User authentication data etc.
 Import the Document Filing data, User font and macro data - (The JOB LOG data can be backed up but
cannot be imported).

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eMMC PWB REPLACEMENT PROCEDURE 45

Some data that is stored on the eMMC PWB can be backed up and reinstalled following replacement or failure. If
the eMMC PWB is operating normally before replacement, backup the data and then reinstall the data onto the
replacement eMMC PWB.
The eMMC PWB contains the following data:-
eMMC PWB DATA:
No Data Backup Method Reinstall Method Operator
1 ICU firmware/ Snapshot — Sim 49-01 Service

2 Font / Web Help — Sim 49-01 Service

3 Option Font ROM — Sim 49-01 Service

4 e-Manual — Sim 49-07 Service

5 Watermark — Sim 49-07 Service

6 OCR dictionary data — Sim 49-07 Service

7 Sound — Sim 49-07 Service

8 Backup data — — —
Sim 56-02/ Device cloning / Sim 56-02/ Device cloning /
9 System registration data Service or User
Storage backup Storage backup
FAX/I-FAX reception image
10 Sim 66-62 — —
data (backup)
11 eOSA application file — Reinstall Application Service

eMMC PWB Replacement Procedure:


1. Back up the eMMC PWB data before replacement:-
 Use Sim 56-02 to back up the data onto a USB memory device.
 Use Device Cloning function to back up the eMMC PWB data when the operation panel screen has been
customised.
 When there is FAX/Internet Fax received data present, use Sim 66-62 to back up the image data to USB
memory (PDF file), and then provide the PDF data to the user. (This data cannot be restored to the
machine).
2. Replace the eMMC PWB.
3. Power on / Boot the MFP Device:
4. Install/Update the Engine firmware using Sim 49-01.
5. Install the E-Manual data, Watermark data, OCR dictionary & Sound data using Sim 49-07:-
U2-60 trouble will be displayed when no Watermark data is present. After installing the Watermark data,
reboot the MFP and cancel U2-60 trouble by executing Sim16.
U2-70 trouble will be displayed when no OCR data is present. After installing the OCR dictionary data,
reboot the MFP and cancel U2-70 trouble by executing Sim16.
6. Clear the FAX/SCANNER image memory by executing Sim 66-10:
This memory must be cleared for all models equipped with FAX/I-FAX and Network Scanner in order to keep
compliance between the HDD data and the image related memory.
7. Import the storage data backed up in Step 1.
Use Sim 56-02 and/or device cloning function to import the eMMC PWB back up data.
8. Install eOSA application (if required).

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OS SYSTEM SUPPORT 46

WINDOWS® OS WINDOWS® SERVER MAC OS®


MX-M3070
10 8, 8.1 7, Vista 2008(R2) 2012(R2) 2016 10.6 to
MX-M6070 10.13.x
32/64 32/64 32/64 32/64 64 64 10.12.x
PRINTER DRIVER:
SHARP ADVANCED
PRINTER LANGUAGE
PCL6        
WHQL WHQL WHQL WHQL WHQL WHQL

PS      
WHQL WHQL WHQL WHQL WHQL WHQL

PPD        
WHQL WHQL WHQL WHQL WHQL WHQL

UD2      
WHQL WHQL WHQL WHQL WHQL WHQL

XPS

PC-FAX *1 *1 *1 *1 *1 *1


SAP Use SH1DH040 (PCL) or SH1HH040 (PS) Device Type

AIRPRINT [NATIVE] *2 


IMAGE SEND:
TWAIN SCAN      
WHQL WHQL WHQL WHQL WHQL WHQL

SCAN TO FOLDER        
SCAN TO FTP       
SHARPDESK® V3.5:
SCAN TO DESKTOP   
COMPOSER   
UTILITY:
SRDM v2.5   

Notes:

*1 MX-FX15 is required.
*2 Supported from Mac OS® 10.10 onwards.

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FIRMWARE & DRIVER REVISION 47

FIRMWARE REVISION:

Firmware ROM
UP_BUNDLE 01.02.z1.0e
BTM_BUNDLE 18.02.13.00
ICU MAIN 01.02.z1.0e
ASIC MAIN 01.02.z1.0c
ASIC SUB 01.02.z1.00
PCU 01.01.z1.00
SCU 01.00.z1.00
UI CONTENTS 01.02.z1.00
SPF 01.00.z1.00
DESK 01.01.Z1.00
LCC [MX-LC17] 02.00.Z1.00
INNER FINISHER [MX-FN27] 01.05.Z1.00
PUNCH [MX-FN27] 01.00.Z1.00
1K FINISHER [MX-FN28/29] 01.02.Z1.00
3K FINISHER [MX-FN30/31] 01.03.Z1.00
3K SADDLE [MX-FN31] 01.03.Z1.00
3K PUNCH [MX-FN30/31] 01.00.Z1.00
FAX MAIN [MX-FX15] 02.01.Z1.00
WATERMARK 03.00.00.00
E-MANUAL 01.10.z1.00
OCR-DIC 02.01.00.A0
SOUND DATA 01.01.z1.00
DATA SECURITY KIT [MX-FR57U] 01.10.zc.00

PRINT/SCAN DRIVER REVISION:

Driver Windows OS (32Bit) Windows OS (64Bit)


2008, 7, 8.1, 10 2008(R2), 2012(R2), 2016, 7, 8.1, 10
PCL6 07.01.06.19 [WHQL] 07.01.06.19 [WHQL]
PS 07.01.07.20 [WHQL] 07.01.07.20 [WHQL]
PPD 01.18.00.03 [WHQL] 01.18.00.03 [WHQL]
PC-Fax 3.8.25.35 3.8.25.35
TWAIN 3.01.035.000 [WHQL] 3.01.035.000 [WHQL]
TWAIN HS 1.00.005.000 1.00.005.000
Sharp UD2 02.05.13.06 [WHQL] 02.05.13.06 [WHQL]

For the latest Firmware and Driver version(s), please refer to the SHARP Support Website/Portal.

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SIMULATION MODE 48

The following pages contain information regarding test simulations. For a detailed description for each test
simulation, please refer to the MX-M3070/6070 series Service Manual.
For MX-M3070/6070 series, there are Two Simulation Modes:
EASY Mode:
Displays commonly used Simulations for each category, allowing easy access for technicians to change settings,
perform maintenance and adjustments.
CLASSIC Mode:
All Simulations are listed and can be accessed by entering the main code, then sub code as per previous model
series.

Simulation Entry Method:

1. Double-press the [HOME] key so the Total Count/Toner Quantity Display screen will appear, then touch the VER
display section in the bottom right hand corner (as indicated below):

2. Touch/Enter keys in sequence:-

3. Depending on Region, EASY Mode or CLASSIC Mode Simulation menu will now be displayed:-

EASY MODE: CLASSIC MODE:

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SIMULATION MODE 49

4. For EASY mode, select the required Main Category Tab and enter the desired Simulation menu.
For CLASSIC mode only, enter the main SIM code using the 10-key pad and touch the START (B/W) key or select
the main code from the SIM key list.

SIMULATION KEY INDEX:

Switch between Easy Mode & Classic Mode Exit Button

Change Language Back Button

Switch to Test Mode Cancel/Clear Button

Info Key

EASY MODE – CATEGORY SIMULATION LIST

Note: For SIM Descriptions, please refer to Classic Mode - Full Simulation List.

INSTALLATION
Main Category SIM Main Category SIM
ADJUSTMENT Process 25-02 REGISTRATION FSS Setting 27-02
46-74 SETTINGS 27-04
Positioning 50-10 [CONT’D] 27-07
Copy 46-16 27-09
Printer 67-25 27-14
64-05 27-15
Image Quality 63-02 27-16
Adjustment 63-03 27-17
44-06 DATA DISPLAY Counter Display 22-01
44-26 22-09
46-74 22-13
REGISTRATION Function / Option 26-01 System / Version 22-05
SETTINGS Settings 26-02 22-10
26-03 List Printing 22-06
26-50 23-02
26-65 USB Storage 56-99
26-78 VERSION 49-01
56-20 UPGRADE 49-07
56-21 ERROR RELEASE 13
Counter Mode 26-05 14
26-08 15
26-52 16
FAX/Image Send Data 66-01 FOR TRANSPORT 6-90
Toner Setting 26-18
26-69

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SIMULATION MODE 50

MAINTENANCE
DATA DISPLAY Counter Display 22-01 ADJUSTMENT Positioning 50-10
22-08 Process 25-02
22-09 44-02
22-13 46-74
JAM History Data 22-03 Image Quality 44-02
Display 22-12 Adjustment 44-06
System / Version 22-05 44-26
22-10 61-13
List Printing 22-06 61-11
23-02 63-03
USB Storage 56-99 63-05
COUNTER CLEAR 24-01 46-74
24-02 Cleaning
24-03 Replacing Developer 25-02
24-04 ERROR RELEASE Trouble Code Clear 13
REGISTRATION SET Maintenance Cycle 21-01 14
VERSION 49-01 15
UPGRADE 49-07 16
ADJUSTMENT & SETTINGS
ADJUSTMENT Positioning 50-01 PAPER FEED & 40-02
50-05 TRANSPORT 03-10
50-06 COPY 46-16
50-10 44-21
50-12 46-24
48-01 46-54
48-05 63-11
Image Quality 61-11 PRINTER 67-24
Automatic Adjustment 46-74 67-25
Image Quality 61-14 67-26
Adjustment 61-11 TOUCH PANEL 65-01
61-13 FUNCTION/OPTION 64-02
46-74 DATA DISPLAY Counter Display 22-01
46-54 22-09
46-52 22-13
67-54 System / Version 22-05
67-52 22-10
PROCESS 25-02 List Printing 22-06
44-02 23-02
46-74 USB Storage 56-99
SCANNER / SPF 41-01
41-02
46-09
63-02
53-06
53-08
63-03
63-05

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SIMULATION MODE 51

CLASSIC SIMULATION MODE:

1 Scanner Self Test 9 Duplex Operation & Self-Test


01 Scanner operations test 02 ADU sensor check
02 Scanner sensor check 03 ADU load & output check
05 Scanner unit and control circuit check
10 Toner Motor Operation & Self-Test
2 Document Feeder Self Test 01 Toner motor operation check
01 SPF ageing test.
02 SPF sensor check 13 U1 Trouble Clear / Cancel
03 SPF output check (motor, clutch, solenoid)
-- Trouble cancel (U1 trouble).
3 Finisher Operation & Self-Test
14 Trouble Clear / Cancel
02 Finisher sensor check
03 Finisher output / load check -- Trouble cancel (excluding U1/U2/U6 trouble).
10 Finisher adjustment
15 U6 Trouble Clear / Cancel
4 LCC Operation & Self-Test -- Trouble cancel (U6 trouble).
02 LCC sensor check
03 LCC output / load check 16 U2 Trouble Clear / Cancel
05 LCC (DTRC & LTRC) clutch operation check -- Trouble cancel (U2 trouble).

5 Lamp Operation & Self-Test 21 Maintenance Cycle Configuration


01 LCD/LED operation panel test 01 Maintenance cycle setting
02 Heater lamp load check
03 Scanner lamp control circuit check
04 Discharge lamp control circuit check
22 MFP Data Output & Check
01 Counter data display
6 System Load Operation & Self-Test 02 Jam/trouble counter display
03 Jam history data display
01 Paper Feed output / load check 04 Trouble code history data display
02 Fan control circuit check 05 ROM version display
06 Fusing pressure release operation check 06 Data print mode
08 Fusing belt meandering adjustment 08 SPF, Scanner & Finisher counter display
90 Factory set reset (scan mirror to lock position) 09 Paper feed counter display
10 Machine system display
7 MFP Aging Operation & Self-Test 11 Fax counter display
01 Ageing test setting 12 SPF jam history display
06 Interval ageing cycle timer set up 13 Process cartridge counter display
08 Warm up time display setting 14 Toner cartridge use status
12 Document reading setting (aging) 18 User data delete history
19 Image Send counter display
25 Toner usage estimator data display [Hidden]
8 High Voltage Operation & Self-Test 40 Error code list display
01 Developer bias setting and output 41 Jam code list display
01 Developer setting and output 42 Jam/Trouble data check
02 MHV/Grid setting and output 43 Jam data details display
06 Transfer setting and output 90 System setting list print
10 Main charger total current output setting

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SIMULATION MODE 52

23 MFP Data Output & Check 27 FSS Function & Setting


02 Print jam/Trouble data print mode 02 Sender's registration number and HOST server
80 Paper feed/transport JAM print list telephone number setting
81 Backup trouble history list of SIM23-80 to USB 04 Initial call and toner order auto send set
memory 05 Machine tag No. setting
06 Manual service call setting
24 Data Counter & Clear 07 Enable alert callout setting
09 Paper transport time recording, threshold value
01 Jam/trouble counter clear & shading gain adjustment retry number setting.
02 Paper feed counter clear 10 Trouble prediction history information clear
03 SPF, scan & output counter clear 11 Check serial communication & scanner gain
04 Maintenance counter clear adjustment retry number history.
05 Developer counter clear 12 Check high density, process control & registration
25 Toner usage estimator counter clear [Hidden] adjustment error history.
35 Toner cartridge use status clear 13 Check history of paper transport time between
sensors
25 DV Auto Adjustment & Monitor 14 FSS function connection test mode set
01 Toner sensor monitor (Process drive) 15 FSS connection status display
02 Auto developer adjustment setting 16 FSS alert send setting
04 Toner supply quantity data display 17 FSS paper order alert setting
05 Toner density correction display
10 Developer/Drum serial number setting 30 Sensor Operation & Self-Test
01 Main unit sensor check
26 MFP Device Configuration 02 Paper feed sensor check (main body)
01 Paper Exit Tray setup 30 Motion sensor check
02 LCC size set-up
03 Auditor setup 40 Bypass Tray Operation & Self-Test
05 Total/Maintenance counter set-up 02 Bypass tray width adjustment
06 Destination set-up 07 Bypass tray width detection manual setting
07 Machine ID setting
08 Long paper mode counter setting
10 Network scan trial mode set-up (MX-AMX1) 41 Original Size Operation & Adjustment
18 Toner save operation 01 Document sensor operation check
30 CE mark control setup 02 Document sensor output setup
32 Fusing cleaning operation setting 03 Document sensor output display
35 Trouble memory mode setting
38 Engine life over setting (Maintenance) 43 Fuser Setting & Adjustment
41 Pamphlet mode AMS operation
49 Copy speed mode setup (Postcard) 01 Fuser temperature setup for each mode
50 Function setting: (B/W reverse, Finisher, Banner 02 Fusing operation and preheat setting
Print, Wireless set etc). 20 Fuser temperature. correction for low
52 Blank paper count mode setting (non-printed temperature & humidity (L/L)
paper – insert/cover page) 21 Fuser temp correction for high temperature &
65 Finisher staple alarm mode set-up humidity (H/H)
66 Simulation Password setting 24 Fuser temperature correction setting
69 Toner near end setting 35 Fusing NIP operation check
73 Poster enlargement image loss adjustment
74 OSA trial mode setting 44 Process Control Data & Execution
78 Remote operation (VNC) password setting 01 Process control mode setting
79 Security message display enable/disable 02 Process control sensitivity adjustment
85 Simulation mode setting 04 Process control initial density setup

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SIMULATION MODE 53

44 Process Control Data & Execution 46 Copy/Scanner Image Density Adjustment


06 High density process control correction 58 Copy mode pseudo resolution setting (smoothing
09 Process control data display process).
12 High density process control and image sensor 60 Sharpness adjustment (color auto mode)
data display 61 Area separation recognition setting
14 Fuser temp.& humidity output data 62 ACS operating condition setting
15 OPC drum idle rotation setting 63 Copy low density adjustment
17 Process refresh execution 66 Watermark reproduction adjustment for
21 Half tone process control registration target Copy/Printer
22 Half tone process control operation result 68 Auto resolution setting
24 Half tone process control operation correction 74 Copy half tone balance adjustment
data result display 90 Set process operation of high compression PDF
25 Initial half tone correction data display images
26 Half tone process control execution 91 Black text reproduction adjustment
27 Half tone process control correction clear
28 Process control timing (On/Off) setting 48 Magnification & Motor Adjustment
29 Enable/disable half tone correction during each
job 01 Scan image magnification adjust (Main scan)
37 DV bias correction level setting for continuous 05 Scan image magnification adjust (Sub scan)
print mode. 06 Motor rotation speed adjustment
43 DV unit installation identification check
62 Process control execution condition setting 49 ROM Version Upgrade
01 Firmware upgrade program
46 Copy/Scanner Image Density Adjustment 07 Preinstalled Data upgrade program:-
02 B/W copy density adjustment (E-manual/OCR/Watermark/Voice)
04 Image Send Color scan density adjustment
05 Image Send B/W scan density adjustment 50 Image Position Adjustment
08 Color scanner balance adjustment RGB 01 Lead edge/copy position & image loss adjustment
09 Scan image density adjustment 05 Printer lead edge adjustment (sub scan)
10 Copy color balance & gamma manual adjustment 06 SPF Lead edge/copy position adjustment
16 B/W copy density & gamma adjustment 10 Print off-centre deviation adjustment.
19 B/W auto exposure mode setup 12 Original centre deviation adjustment.
23 Enable/disable maximum density adjustment for 27 Image loss adjustment (Fax/Scanner)
copy mode 28 Service automatic adjustment (BK-MAG ADJ,
24 Copy half tone auto adjustment SETUP/PRINT ADJ)
32 Document background density adjustment
37 B/W image reproduction adjustment
39 Fax Image send sharpness adjustment
51 Resist Roller Adjustment
40 Fax mode exposure adjust (All modes) 01 Secondary transfer voltage ON timing adjustment
41 Fax mode exposure adjust (Normal) 02 Resist roller adjustment
42 Fax mode exposure adjust (Fine Text)
43 Fax mode exposure adjust (Super Fine) 53 Document Feeder Adjustment
44 Fax mode exposure adjust (Ultra Fine)
06 SPF document tray size adjustment
45 Fax mode exposure adjustment (600dpi)
07 SPF document tray size adjust value set.
46 Fax mode exposure adjustment (RGB RIP)
08 SPF scanning position adjustment
47 JPEG compression rate setting
09 SPF dirt detection setting
48 Function setting for copy output
10 SPF dirt detection execution
51 Heavy paper mode gamma adjustment
52 Heavy paper mode gamma default set
54 Engine half tone density adjustment (dither). 55 MFP Data Setting
55 Drop out color mode adjustment (Image Send). 01 Engine soft switch setting
02 Scanner soft switch setting

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SIMULATION MODE 54

55 MFP Data Setting 63 CCD Operation & Adjustment


03 Controller soft switch setting 04 Scanner test chart patch density list display
10 Special Stamp setting (Taiwan only) 05 CCD color balance & gamma default setting
11 Set the standard target color balance adjustment
56 MFP Data Export & Import (Factory)
01 Backup EEPROM storage data to HDD
02 Backup EEPROM storage data to USB memory 64 Self-Test Print
03 Document filing data backup to USB memory 02 Test print (B/W mode)
04 Job log data backup to USB memory 04 Printer self-print test
05 Export SIM22-06 data to USB memory (txt) 05 Printer self-print test (PCL)
06 Output SIM23-02 jam/trouble data to USB 06 Printer self-print test (PS)
memory (txt)
07 Export Syslog data to USB memory 65 LCD Operation & Adjustment
15 MFP EEPROM data restore
20 HDD option setting 01 LCD touch panel adjustment
21 HDD option setting cancellation 02 LCD touch panel adjustment result display
99 Export ALL Log data (SIM56-02/04/05/06/07 & 05 Operation panel key input test
SIM00-11) to USB memory
66 Fax Control Settings & Adjustments
60 MFP Memory Test 01 Fax Soft SW setting
01 Memory read/write test (MFP-SCU PWB) 02 Country code default set (Fax)
03 Fax PWB (modem) controller memory check
04 Fax signal line check (Max level)
61 LSU Writing Adjustment & Self-Test 05 Fax signal line check (Soft SW setting level)
01 LSU test (Polygon & BD detection check) 06 Fax list print (confidential registration)
03 LSU power auto setup 07 Fax image memory printout (all data)
11 LSU power correction (automatic) 08 Fax sound message setup
12 LSU power manual correction 09 Fax signal line check (Soft SW setting)
13 LSU power correction value reset/clear 10 Fax & Image data all memory clear
14 LSU power setting collective input 11 Voice signal check (line/speaker 300bps)
12 Voice signal check (line/speaker 300bps)
62 HDD Operation & Self-Test 13 Register dial number for Sim 66-14/15/16
14 Adjust/check the time dial pulse (10bps)
01 HDD/SSD Card format (excluding operation 15 Adjust/check the time dial pulse (20bps)
manual and watermark data) 16 Adjust/check the send level DTFM signal
02 HDD partial read/write check 17 DTFM signal to send to line (Max level)
03 HDD read/write check (all areas) 18 DTFM signal to send to line (Soft SW level)
06 Smart (HDD) self-diagnostic test 21 Print various registration information
07 Smart (HDD) self-diagnostic error log 22 Set the sound volume of the handset (Japan)
08 HDD format (excluding system, operation manual 29 Fax address book clear
and watermark data area) 30 Tel/LIU sensor status check
10 Job completion list clear (with job log) 31 ON/OFF setting of output port (Tel/LIU)
11 Document filing data clear 32 Received data check (comparison)
12 Enable/disable auto format for HDD trouble 33 Busy Tone/CNG/CED/FNET detect check
13 HDD format (Operation manual & Watermark 36 Check Send/Receive from modem.
data only) 39 Check Destination saved in Fax EEPROM
14 Delete document filing management data 42 Rewrite PIC program installed on Fax box
43 Write program & adjustment values to PIC
63 CCD Operation & Adjustment installed on Fax
01 Shading correction data display 61 Display FAX related soft switch (151-250)
02 Shading correction execution (force) 62 FAX receive data export in PDF format.
03 CCD gamma & color correction adjustment

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SIMULATION MODE 55

67 Printer Settings & Adjustments


17 Printer NVRAM clear
24 Printer gray balance auto adjustment
25 Printer gray balance manual adjustment
26 Set the target gray balance for printer mode auto
color adjustment
31 Printer calibration data clear
33 Printer screen gamma adjust. (PCL/PS)
34 Printer maximum density adjustment mode
36 Adjust printer density in low density areas
46 Printer image edge cancellation adjustment
52 Printer default gamma check (PCL/PS)
54 Printer color balance adjustment

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TROUBLE CODES 56

A0 Program Trouble E7 MFP / HDD / LSU / PCU Control Trouble


01 PCU ROM error 60 SCN MFP combination error (Firmware/PWB)
02 SCU ROM error 61 SCN MFP-PCU combination error
04 ACU/ACRE ROM error 62 SCN MFP – scanner combination error
06 FAX ROM error 80 SCN MFP- scanner communication error
10 Color profile error 90 SCN MFP-PCU communication error
15 Incompatible DSK Boot and program firmware 91 Fax reception image data error
17 UI data & firmware inconsistency.
version 92 Copy image data error
18 ASIC MAIN Firmware mismatch error (ICU-Reus) 93 Image data process error
19 MFP Boot error 94 Image data process error (filing image data)
20 Firmware & EEPROM conflict (MFP) A0 LSU LD PWB EEPROM R/W error (K)
21 Firmware & EEPROM conflict (PCU) A8 eMMC PWB trouble
22 Firmware & EEPROM conflict (SCN) C0 TPM PWB (DSK) data access error
C1 DSK communication error (boot up)
C1 Main Charge Trouble
10 Main charger trouble (K)
EE Developer Adjustment Trouble
40 MC PWB trouble EC Auto DV adjustment trouble.
EL Auto DV adjustment trouble (over toned).
C4 PTC / 2TC Trouble EU Auto DV adjustment trouble (under toned).

20 TC (Transfer) output trouble


F1 Finisher / Punch Trouble
CE Network Communication Trouble 00 Finisher - PCU PWB communication error
01 Finisher jogger motor trouble
00 Network communication error 02 Finisher inlet transport motor trouble
01 Network card is not installed or defective 03 Finisher paper exit roller lifting trouble
02 FTP or Mail server is not found 04 Finisher paddle trouble.
03 Specified server does not correspond during TX 05 Finisher return belt motor trouble
04 Invalid account/password (FTP server) 06 Finisher paper exit motor trouble
05 Invalid directory entered (FTP server) 08 Finisher stapler shift/moving motor trouble
06 Specified mail server (POP3) is not found 10 Finisher staple operation motor trouble
07 Invalid server account or password 11 Finisher grip motor trouble
08 The specified mail server (POP3) suspends 12 Finisher transport motor trouble
response 13 Finisher paper exit guide plate open/close motor
E6 SPF Shading Trouble trouble
10 SPF shading error (Black level correction) 14 Finisher paper exit sensor trouble /
11 SPF shading error (White level correction) Finisher rear edge flap motor trouble
14 SPF CCD-ASIC error 15 Finisher paper exit tray lift operation trouble
16 Finisher Escape/Saddle transport switching
flapper motor trouble
E7 MFP / HDD / LSU / PCU Control Trouble 18 Finisher paper bundle hold motor section trouble
01 MFP image data trouble. 19 Finisher jogger motor F trouble
03 HDD trouble. 20 Finisher jogger motor R trouble
04 HDD-ASIC error. 21 Finisher fan motor trouble /
10 Shading trouble OC (Black level correction). Paper pass unit fan motor trouble
11 Shading trouble OC (White level correction). 22 Finisher rear edge assist motor trouble
14 CCD-ASIC communication error. 23 Finisher safety switch trouble.
20 LSU BD detection error (K) 28 Finisher flap motor trouble
21 LSU LD detection error (K) 29 Finisher fuse break detection trouble
24 LSU LD driver error (K) 30 Finisher - Saddle communication trouble
28 LSU-PCU connection trouble 31 Finisher saddle motor trouble (FSFOM)
29 LSU-ASIC frequency error 32 Communication error between the finisher and
49 Watermark data error punch unit
50 Firmware combination error (MFP-PCU) 33 Punch unit shift operation trouble
55 PCU EEPROM sum check error

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TROUBLE CODES 57

F1 Finisher / Punch Trouble H2 Thermistor Trouble (Fuser Section)


34 Punch operation/motor trouble 00 Thermistor open trouble (TH_UM_AD2)
35 Punch side registration detection motor trouble 02 Thermistor open trouble (TH_US)
37 Finisher data backup RAM error 03 Thermistor open trouble (TH_UM_AD1)
38 Punch data backup RAM (flash) trouble 06 Thermistor open trouble (TH_US2)
41 Saddle paper positioning operation trouble.
42 Saddle switching lever driving motor trouble H3 High Temperature Trouble (Fuser Section)
43 Saddle alignment operation trouble
44 Saddle gripper motor trouble 00 Fuser high temperature (TH_UM)
45 Saddle staple motor trouble 02 Fuser high temperature (TH_US)
46 Saddle pushing plate / paper folding motor section
trouble H4 Low Temperature Trouble (Fuser Section)
47 Saddle paper transport motor trouble 00 Fuser low temperature trouble (TH_UM)
48 Saddle bundle transport upper pressure release / 02 Fuser low temperature trouble (TH_US)
reference escape motor trouble 30 Thermistor input error (TH_UM)
49 Saddle bundle transport lower pressure release
motor trouble
50 Main unit - Finisher combination error
H5 Fusing Section Jam Trouble
51 Finisher Master – Sub communication trouble 01 5 continuous (POD1 not reach) jams
53 Unsupported main unit error (Finisher - Main
body) H7 Temperature Recovery Trouble (Fuser)
54 Unsupported punch destination trouble (Punch -
10 Recovery error from low fuser temperature
Main body)
(TH_UM)
55 Finisher ROM trouble
12 Recovery error from low fuser temperature
78 Finisher stapleless staple motor trouble
(TH_US)
83 Finisher guide operation trouble
89 Finisher shift operation trouble
L1 Scanner Feed Trouble
F2 Process Section Trouble 00 Scanner feed trouble.
22 Discharge lamp trouble (K)
39 Process temperature sensor trouble L3 Scanner Return Trouble
40 Toner density error 00 Scanner return trouble.
58 Temperature/humidity sensor trouble
64 Toner supply operation trouble (K)
70 Improper toner cartridge detection (K) L4 Motor / Fan Trouble
74 Toner cartridge CRUM error (K) 02 Paper feed motor trouble
78 Image density registration sensor trouble 03 Fusing motor trouble
09 Registration motor lock trouble
F3 Paper Tray Lift Trouble 11 Offset motor trouble
12 Secondary transfer separation trouble
12 Paper feed tray 1 lift up trouble 16 Fuser pressure release trouble
22 Paper feed tray 2 lift up trouble 17 Drum motor lock trouble (K)
32 Power source cooling fan motor 1 trouble
F6 FAX Trouble 39 Paper exit cooling fan motor 1 trouble
00 SCN MFP-Fax communication trouble 43 Paper exit cooling fan motor 2 trouble
01 Fax EEPROM read/write error 50 Process fan motor 1 trouble
02 Fax PWB power supply trouble 51 Process fan motor 2 trouble
04 Fax modem operation trouble 75 Paper exit motor trouble
21 LIU & Fax soft switch error (combination) 76 Reverse motor lock trouble
30 Fax power controller error 77 ADU motor 1 trouble
97 Fax PWB – Main body compatibility trouble. 78 ADU motor 2 trouble
98 Improper Fax/Main body destination setting 79 PS Transport motor lock trouble

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TROUBLE CODES 58

L6 LSU Polygon Motor Trouble U6 Desk / LCC Trouble


10 Polygon motor trouble (LSU) 00 PCU PWB – Paper feed desk communication error
01 Desk paper feed tray 1 lift trouble
L8 Power / Electrical Trouble 02 Desk paper feed tray 2 lift trouble
09 LCC lift motor trouble
01 Full wave signal detection trouble 10 Desk paper feed unit paper transport motor
02 Full wave signal error 20 LCC PWB - PCU PWB communication error
trouble
03 Abnormal input voltage error 21 LCC paper transport motor trouble
20 MFP PWB & Mother board communication 22 LCC 24V power abnormality
trouble 23 LCC tray descending trouble
PC Personal Counter Trouble 50 Desk – Main unit combination trouble
51 LCC - Main unit mismatch trouble
-- Personal counter not installed
52 LCC - Main unit combination trouble
54 LCC installation combination trouble
U1 Battery Trouble 55 Desk installation combination trouble
01 Battery trouble.
U7 Vendor Mode Communication Trouble
U2 EEPROM / HDD / SSD / SRAM Trouble 50 Communication trouble between main unit and
00 MFP EEPROM read/write error vendor control
05 Account data error (HDD – MFP SRAM) 51 Vendor machine operation trouble
11 MFP EEPROM check sum error.
30 Serial number discrepancy (SCN MFP - PCU) U9 Network Communication Trouble
40 eMMC PWB system storage data error
41 HDD/mSATA SSD system storage data area error 01 Touch panel trouble
42 Machine adjustment data error
50 HDD user authentication data sum error UC Scan ASIC Trouble
60 Watermark check error. 02 Scan ASIC CPT error
70 OCR dictionary check error 12 Scan ASIC CPT error [DSPF]
71 Audio IC error 20 Scan ASIC DOCC error
72 Sound data check error 30 Scan ASIC DOCC error [DSPF]
73 NFC tag error
80 SCN EEPROM read/write error.
81 SCN EEPROM check sum error.
90 PCU EEPROM read/write error.
91 PCU EEPROM check sum error

U5 SPF Trouble
00 SPF Communication error
16 SPF feed unit fan trouble
20 SPF paper feed motor transport trouble
30 SPF tray lift up trouble
31 SPF tray lift down trouble

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IMAGE SEND COMMUNICATION ERROR 59

COMMUNICATION REPORT MAIN CODE [EXCLUDING FAX, PC-FAX & I-FAX]:

The communication report code is composed of the following: Communication Report: XX (XXXX);

The Upper 2 digits of the Communication Report Code:- Communication report code of 00 - 99
(Refer to communication report main code).
The Lower 4 digits of the Communication Report Code:- Refer to communication report sub code 1.
The Upper 2 digits:- Communication report sub code 1 (Refer to Communication report sub code 1).
The Lower 2 digits:- Communication report sub code 2 (Refer to Communication report sub code 2).

Notes:
1. The communication report sub code 1 and sub code 2 are in hexadecimal notation. (The others are in decimal
notation.)
2. The communication report sub code 1 is not used in these models.

Code Result Displayed Communication Interruption Content


NIC connect failure (network abnormality)
 Check for disconnection of cables.
 A network trouble (CE-XX) occurs.
80 NG80 XXXX *1  The port is set to DISABLE.
 Authentication of the POP server is failed when POP before SMTP is enabled.
 When an error other than the communication result code 93 or 94 in D-SMTP send
(including error response of 5XX)
83 NG LIMIT In E-mail/FTP, I-FAX send, the send data size exceeds the upper limit of send data.
84 REJECTED In e-mail receive, a sender is registered in receive reject address/domain. <Receive>
In e-mail receive, an error occurs in communication with POP3 server.
85 NG85 XXXX *1  Header acquisition error.
 Time-out during mail receive
In e-mail receive, an unsupported attached file is received. Only the TIFF-F type is
supported for attached files.
86 RECEIVED
 The TIFF-F type of the attached file cannot be recognized.
 There is no attached file.
87 NG87 XXXX *1 In e-mail receive, an attached file cannot be stored in memory. * Memory over
In SMTP e-mail receive, an attached file cannot be stored in memory.
 Cannot be stored in memory.
88 NG88 XXXX *1
 The number of items of acting receive data is the maximum, and an additional data
cannot be stored.
In SMTP e-mail receive, an error occurs in communication with the mail server.
89 NG89 XXXX *1
 Time-out occurs during e-mail receive.
After reservation by re-operation of document filing, conversion for image send cannot
90 NG90 XXXX *1
be made (conversation for image sending cannot be made).
Data cannot be written to the memory device when Scan To USB is executed.
91 NG91 XXXX *1 *2  The memory device is disconnected during writing to the memory device.
 An error occurs due to a memory device trouble.
The USB device memory overflows during writing data into the memory device when
92 NG92 XXXX *1 *2
"Scan to USB" is executed.
When error in D-SMTP send (with recall):-
93 NG93 XXXX *1  An error response of 4XX occurs during communication with the SMTP server.
Time out occurs after establishment of connection with the SMTP server.
94 NG94 XXXX *1 When busy in D-SMTP send - Time out occurs during establishment with SMTP server.
95 NG95 XXXX *1 When the path is too long in execution of Scan To USB.
96 NG96 XXXX *1 When the normal process is not executed in the secure mail sending.
98 NG98 XXXX *1 The copy inhibit pattern is detected when scanning a document.
99 NG99 XXXX *1 A document which is inhibited to be copied such as a banknote is scanned.

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IMAGE SEND COMMUNICATION ERROR 60

*1 For a job status result in "Display in the column of result, NG XXXX is displayed, is the code number.
For the communication result, Communication error (XXXX) is displayed.

*2 The error code of Scan To USB is specified only in the job log.

* When the communication result is OK, the communication sub code 1 and the communication sub code 2 are
0000. Errors in ( ) are not used.

COMMUNICATION REPORT SUB CODE 1:


The communication report sub code 1 (upper 2 digits) are always indicated as 00.

COMMUNICATION REPORT SUB CODE 2:-

Code 2 Communication Interruption Content Send / Receive


60 In resend of document filed data, an error occurs in decoding or coding. Resend
In resend of document filed data, setting to inhibit resolution conversion is made. (The
61 Resend
resolution after resending is set to be Enlarged.)
62 In resend of document filed data, rotation setting is made for data which cannot be rotated. Resend
In resend of document filed data, data cannot be stored in HD after conversion of resolution for
63 Resend
resend.
In resending data of document file, during conversion for resending, the number of IMS Resend
64 management pages exceeds the upper limit (999). (IT occurs in OSA Scan to FTP also, resulting OSA Scan
in memory over.) To FTP
70 E-mail header acquisition error E-mail receive
71 Time out occurs during e-mail receive. E-mail receive
72 Receive reject occurs during e-mail receive. E-mail receive
73 Network communication cannot be made due to port disable. Network send
74 An authentication of the POP server is failed when POP before SMTP is enabled. Network send
In the setting of SSL communication, when SSL communication is tried but the server side does
75 Network send
not support SSL.
76 There is no image in network communication (transfer). Network send
80 There is no attached file in received e-mail. E-mail receive
81 The attached file of received e-mail is not of TIFF type which is supported. E-mail receive
82 The TIFF type of the attached file in received e-mail cannot be recognized. ID error E-mail receive
83 The TIFF type of the attached file in received e-mail cannot be recognized. E-mail receive
84 The TIFF type of the attached file in received e-mail cannot be recognized. Version error E-mail receive
85 The TIFF type of the attached file in received e-mail cannot be recognized. Tag data error E-mail receive
86 The TIFF type of the attached file in received e-mail cannot be recognized. Tag parameter error E-mail receive
87 The TIFF type of the attached file in received e-mail cannot be recognized. Header size error E-mail receive
88 The TIFF type of the attached file in received e-mail cannot be recognized. Data error E-mail receive
In e-mail receive; an attached file cannot be stored in memory. Memory over. Cannot be stored
90 E-mail receive
in memory.
In e-mail receive, an attached file cannot be stored in memory. The file size is too great to be
91 E-mail receive
stored in memory.
In SMTP e-mail receive; an attached file cannot be stored in memory. Cannot be stored in
92 E-mail receive
memory.
93 There is a character that cannot be processed. OCR Processing error. -

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SENSOR LOCATION 61

MAIN UNIT:

DSPF:

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SENSOR LOCATION 62

MX-DE27 N: MX-DE28 N:

MX-FN27 N Inner Finisher:

No. Description No. Description


FNPS1 Delivery Sensor FNPS10 Stack Tray Lower Limit Sensor
FNPS2 Paddle HP Sensor FNPS11 Stapler Shift HP Sensor
FNPS3 Return Belt HP Sensor FNPS12 Manual Staple Sensor
FNPS4 Front Alignment Plate HP Sensor FNPS13 Clinch Motor Drive Detection Sensor
FNPS5 Rear Alignment Plate HP Sensor FNPS14 Stack Tray HP Sensor
FNPS6 Processing Tray Paper Sensor FNPS15 Clinch HP Sensor
FNPS7 Assist HP Sensor FNPS16 Divide Sensor
FNPS8 Paper Fold HP Sensor MSW1 Front Cover Switch
FNPS9 Stack Tray Paper Height Sensor

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SENSOR LOCATION 63

MX-FN29 Saddle Finisher (1K):

TRANSPORT LAYOUT PAPER SHIFT LAYOUT


No. Signal name Parts name No. Signal name Parts name
1 RMDLT Intermediate feeder right sensor 1 LDWNLMUT Lift tray lower limit lower sensor
2 LMDLT Intermediate feeder left sensor 2 UDWNLMUT Lift tray lower limit upper sensor
3 - Main control board 3 UPLMUTSW Lift tray upper limit switch
4 SFTROLHP Shift home position sensor 4 UTRPH Lift tray paper surface sensor
5 SFT_M Shift motor 5 EXTRS_M Exit transport/Flapping roller motor
6 JCTG_S Branch solenoid 6 HITHP Flapper home position sensor
7 UPTRS_M Proof transport motor 7 PSN_M Flapping motor
8 ENTRS_M Entry port transport motor 8 EXGPLT_M Paper exit guide plate open/close motor
9 UPCVR Upper cover open/close sensor 9 EXGPLTHP Paper exit guide plate open/close home
10 PRFTRYFL Proof tray full sensor position sensor
11 PRFEX Proof paper exit sensor 10 FDRSW Door open/close switch
12 ENT Inlet sensor 11 TRYLFT_M Tray lift motor
13 - Staple tray jam LED

JOGGER LAYOUT PAPER FOLDING LAYOUT


No. Signal name Parts name No. Signal name Parts name
1 JOG_M Jogger motor 1 SDLFLLU Folding tray full upper sensor
2 UPEX Shift paper exit (Lift tray exit) sensor 2 SDLFLLL Folding tray full lower sensor
3 UPRSRL_M Bundle transport upper pressure 3 ENDS_M Rear edge stopper motor
release motor 4 FLDPLT_M Folding blade motor
4 JOGHPS Jogger home position sensor 5 FLTRS_M Folding transport motor
5 UBTRS_M Bundle transport upper motor 6 FLDCMHP Folding cam home position sensor
6 STPTRPAP Staple tray empty sensor 7 FLDPLTHP Folding blade home position sensor
7 UPRSRLHP Bundle transport upper pressure 8 FLDEX Folding paper exit sensor
release home position sensor 9 ENDSTRS Rear edge stopper transport sensor
8 BLTHPS Release home position sensor 10 ENDSHP Rear edge stopper home position
9 BLT_M Release motor sensor

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SENSOR LOCATION 64

MX-FN31 Saddle Finisher (3K):

No. Item Parts name No. Item Parts name


1 FNHPJR Rear edge alignment plate home 16 FNB Buffer Sensor
position sensor 17 FNFMTSS Load tray lower limit (Small coated paper
2 FNDPOPT Process tray paper surface sensor full) sensor
3 FNHPAR Rear edge assist home position sensor 18 FNFMTLS Load tray middle (Large coated paper full)
4 FNHPTR Rear edge tongue home position sensor sensor
5 FNHPTF Front edge tongue home position sensor 19 FNFMTLC Load tray full (Large coated paper full)
6 FNHPJF Front edge alignment plate home sensor
position sensor 20 FNE Entry port sensor
7 FNMCSLS Staple-free stapling motor clock sensor 21 FNHPFR Rear edge falling home position sensor
8 FNHPCSLS Staple-free stapling clinch home position 22 FNHPFECE Escape/saddle transport switch flapper
sensor home position sensor
9 FNHPMSS Staple shift home position sensor 23 FNHPMT Load tray home position sensor
10 FNEE Escape paper exit sensor 24 FNULMT Load tray upper limit sensor
11 FNDFET Escape tray full detection sensor 25 FNTBP Paper exit sensor
12 FNDPMS Manual staple paper detection sensor 26 FNHPP Paddle home position sensor
13 FNHPS Oscillation home position sensor 27 FNHPDSS Staple home position sensor
14 FNHPGKS Take-up knurling lift home position 28 FNDOHS Staple edging sensor
sensor 29 FNDES Staple sensor
15 FNDOCFD Front door open/close detection sensor

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JAM CAUSE CODES 65

MAIN UNIT, DESK, LCC & PAPER PASS UNIT


APPD1_N APPD1 not reached JAM MPFD_S MDPF remaining JAM
APPD1_S APPD1 remaining JAM MTR_ILG Motor driver trouble JAM
APPD2_N APPD2 not reached JAM NO_MATCH Parameter error
APPD2_S APPD2 remaining JAM P_FPFD_N1 FPFD not reached JAM (Tray1)
C1PFD_N1 C1PFD not reached JAM (Tray1) P_FPFD_N2 FPFD not reached JAM (Tray2)
C1PFD_N2 C1PFD not reached JAM (Tray2) P_FPFD_N3 FPFD not reached JAM (Tray3)
C1PFD_N3 C1PFD not reached JAM (Tray3) P_FPFD_N4 FPFD not reached JAM (Tray4)
C1PFD_N4 C1PFD not reached JAM (Tray4) P_FPFD_NA FPFD not reached JAM (jam on 2nd side)
C1PFD_NL C1PFD not reached JAM (Side LCC) P_FPFD_NL FPFD not reached JAM (Side LCC)
C1PFD_NT1 C1PFD not reached JAM (Tandem Tray L) P_FPFD_NM FPFD not reached JAM (Manual Feed Tray)
C1PFD_NT2 C1PFD not reached JAM (Tandem Tray R) P_FPFD_NT1 FPFD not reached JAM (Tandem Tray L)
C1PFD_S1 C1PFD remaining JAM (Tray1) P_FPFD_NT2 FPFD not reached JAM (Tandem Tray R)
C1PFD_S2 C1PFD remaining JAM (Tray2) P_FPFD_S1 FPFD remaining JAM (Tray1)
C1PFD_S3 C1PFD remaining JAM (Tray3) P_FPFD_S2 FPFD remaining JAM (Tray2)
C1PFD_S4 C1PFD remaining JAM (Tray4) P_FPFD_S3 FPFD remaining JAM (Tray3)
C1PFD_ST1 C1PFD remaining JAM (Tandem Tray L) P_FPFD_S4 FPFD remaining JAM (Tray4)
C1PFD_ST2 C1PFD remaining JAM (Tandem Tray R) P_FPFD_SA FPFD remaining JAM (jam on 2nd side)
C1PFPD_S1 C1PFPD remaining JAM (Tray1) P_FPFD_SL FPFD remaining JAM (Side LCC)
C2PFD_N3 C2PFD not reached JAM (Tray3) P_FPFD_SM FPFD remaining JAM (Manual Feed Tray)
C2PFD_N4 C2PFD not reached JAM (Tray4) P_FPFD_ST1 FPFD remaining JAM (Tandem Tray L)
C2PFD_NT1 C2PFD remaining JAM (Tandem Tray L) P_FPFD_ST2 FPFD remaining JAM (Tandem Tray R)
C2PFD_NT2 C2PFD remaining JAM (Tandem Tray R) PDPPD1_N Interface inlet port not reached JAM
C2PFD_S2 C2PFD remaining JAM (Tray2) PDPPD1_S Interface inlet port remaining JAM
C2PFD_S3 C2PFD remaining JAM (Tray3) PDPPD2_N Interface outlet port not reached JAM
C2PFD_S4 C2PFD remaining JAM (Tray4) PDPPD2_S Interface outlet port remaining JAM
C2PFD_ST1 C2PFD remaining JAM (Tandem Tray L) POD1_N POD1 not reached JAM
C2PFD_ST2 C2PFD remaining JAM (Tandem Tray R) POD1_NA POD1 not reached JAM (jam on 2nd side)
D1PPD_N04 D1PPD not reached JAM (Tray4) POD1_S POD1 remaining JAM
D1PPD_S03 D1PPD remaining JAM (Tray3) POD1_SA POD1 remaining JAM (jam on 2nd side)
D1PPD_S04 D1PPD remaining JAM (Tray4) POD2_N POD2 not reached JAM
D1PPD1_ST1 D1PPD1 remaining JAM (Tandem Tray L) POD2_S POD2 remaining JAM (left paper exit)
D1PPD2_NT1 D1PPD2 not reached JAM (Tandem Tray L) POD3_N POD3 not reached JAM
D1PPD2_ST1 D1PPD2 remaining JAM (Tandem Tray L) POD3_S POD3 remaining JAM
D2PPD_S04 D2PPD remaining JAM (Tray4) POD4_NB POD4 not reached JAM (before switchback)
DPFD1_NT1 DPFD1 not reached JAM (Tandem Tray L) POD4_SA POD4 remaining JAM (after switchback)
DPFD1_ST1 DPFD1 remaining JAM (Tandem Tray L) POD4_SB POD4 remaining JAM (before switchback)
DPFD1_ST2 DPFD1 remaining JAM (Tandem Tray R) PPD2_N1 PPD2 not reached JAM (Tray1)
DRUM DRUM lock detection PPD2_N1_D PPD2 not reached JAM (Tray1) - (Delay of
FUSER FUSER winding round detection paper before the jam from PS)
LCC LCC paper feed JAM (LPFD1 not reached) PPD2_N2 PPD2 not reached JAM (Tray2)
LCC_1ST Side A4LCC paper feed JAM (1st attempt) PPD2_N2_D PPD2 not reached JAM (Tray2) - (Delay of
LCC_ERR LCC communication error detection paper before the jam from PS)
LCC_LE Side A4LCC paper feed JAM (PF rollers life PPD2_N3 PPD2 not reached JAM (Tray3)
expired) PPD2_N3_D PPD2 not reached JAM (Tray3) - (Delay of
LCC_RT Side A4LCC paper feed JAM (retry) paper before the jam from PS)
LPFD_NL LPFD not reached JAM (Side LCC) PPD2_N4 PPD2 not reached JAM (Tray4)
LPFD_SL LPFD remaining JAM (Side LCC) PPD2_N4_D PPD2 not reached JAM (Tray4) - (Delay of
MFT Manual feed tray paper JAM (MPFD not paper before the jam from PS)
reached) PPD2_NA PPD2 not reached JAM (ADU refeed)
MFT_1ST Manual feed tray paper JAM (1st attempt) PPD2_NA_D PPD2 not reached JAM (ADU refeed)
MFT_LE Manual feed tray paper JAM (PF rollers (Delay of paper before the jam from PS)
life expired) PPD2_NL PPD2 not reached JAM (Side LCC)
MFT_RT Manual feed tray paper JAM (retry) PPD2_NL_D PPD2 not reached JAM (Side LCC)
(Delay of paper just before jam from PS)

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JAM CAUSE CODES 66

MAIN UNIT, DESK & LCC [Cont’d]


PPD2_NM PPD2 not reached JAM (Manual Feed PPD2_ST1 PPD2 remaining JAM (Tandem Tray L)
Tray) PPD2_ST1_D PPD2 remaining JAM (Tandem Tray L)
PPD2_NM_D PPD2 not reached JAM (Manual Feed (Delay of paper before the jam from PS)
Tray) = (Delay of paper before the jam PPD2_ST2 PPD2 remaining JAM (Tandem Tray R)
from PS) PPD2_ST2_D PPD2 remaining JAM (Tandem Tray R) -
PPD2_NT1 PPD2 not reached JAM (Tandem Tray L) (Delay of paper before the jam from PS)
PPD2_NT1_D PPD2 not reached JAM (Tandem Tray L) - PRI_JAM Timeout for image ready
(Delay of paper before the jam from PS) SIZE_ILG Size illegal JAM
PPD2_NT2 PPD2 not reached JAM (Tandem Tray R) STOP_JAM Stop request JAM
PPD2_NT2_D PPD2 not reached JAM (Tandem Tray R) - TRAY1 Tray1 paper feed JAM
(Delay of paper before the jam from PS) TRAY1_1ST Tray1 paper feed JAM (1st attempt)
PPD2_S1 PPD2 remaining JAM (Tray1) TRAY1_LE Tray1 paper feed JAM (PF rollers life
PPD2_S1_D PPD2 remaining JAM (Tray1) - (Delay of expired)
paper before the jam from PS) TRAY1_RT Tray1 paper feed JAM (retry)
PPD2_S2 PPD2 remaining JAM (Tray2) TRAY2 Tray2 paper feed JAM
PPD2_S2_D PPD2 remaining JAM (Tray2) - (Delay of TRAY2_1ST Tray2 paper feed JAM (1st attempt)
paper before the jam from PS) TRAY2_LE Tray2 paper feed JAM (PF rollers life
PPD2_S3 PPD2 remaining JAM (Tray3) expired)
PPD2_S3_D PPD2 remaining JAM (Tray3) - (Delay of TRAY2_RT Tray2 paper feed JAM (retry)
paper before the jam from PS) TRAY3 Tray3 paper feed JAM (C3PFD or D1PPD
PPD2_S4 PPD2 remaining JAM (Tray4) not reached)
PPD2_S4_D PPD2 remaining JAM (Tray4) - (Delay of TRAY3_1ST Tray3 paper feed JAM (1st attempt)
paper before the jam from PS) TRAY3_LE Tray3 paper feed JAM (PF rollers life
PPD2_SA PPD2 remaining JAM (ADU refeed) expired)
PPD2_SA_D PPD2 remaining JAM (ADU refeed) TRAY3_RT Tray3 paper feed JAM (retry)
(Delay of paper just before jam from PS) TRAY4 Tray4 paper feed JAM (C4PFD or D2PPD
PPD2_SL PPD2 remaining JAM (Side LCC) not reached)
PPD2_SL_D PPD2 remaining JAM (Side LCC) - (Delay of TRAY4_1ST Tray4 paper feed JAM (1st attempt)
paper before the jam from PS) TRAY4_LE Tray4 paper feed JAM (PF rollers life
PPD2_SM PPD2 remaining JAM (Manual Feed Tray) expired)
PPD2_SM_D PPD2 remaining JAM (Manual Feed Tray) TRAY4_RT Tray4 paper feed JAM (retry)
(Delay of paper before the jam from PS)

DOCUMENT FEEDER
ICU_REQ ICU factor stop JAM SPPD3_N SPPD3 not-reached JAM
P_SHORT Short size paper JAM SPPD3_S SPPD3 remaining JAM
SDFS_S Double feed detection (JAM/Accompanied SPPD4_N SPPD4 not-reached JAM
feed JAM) SPPD4_S SPPD4 remaining JAM
SPOD_N SPOD not reached JAM SPPD5_N SPPD5 not-reached JAM
SPOD_S SPOD remaining JAM SPPD5_S SPPD5 remaining JAM
SPPD1_N SPPD1 not-reached JAM SPSD_SCN Exposure start wait timeout
SPPD1_S SPPD1 remaining JAM STOP_JAM Emergency stop request JAM (Controller
SPPD2_N SPPD2 not-reached JAM request)
SPPD2_S SPPD2 remaining JAM

FINISHER
FCMOT Punch motor JAM FCSTSMOV_M 1K Finisher lateral registration detection
FCMR 3K Finisher Punch lateral registration motor JAM
motor JAM FIN_TIME 3K Finisher early entrance JAM
FCP 3K Finisher Punch motor JAM FNB_N 3K Finisher delay buffer JAM
FCP2 3K Finisher Punched hole JAM FNB_S 3K Finisher stay buffer JAM
FCPNCH_M 1K Finisher Punch motor JAM FNBDLTRS_N 1K Finisher bundle transport not
FCPNCHMV_M 1K Finisher Punch shift motor JAM reached JAM

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JAM CAUSE CODES 67

FINISHER [CONT’D]
FNBLT_M 1K Finisher release motor JAM FNMSS 3K Finisher staple JAM
FNCDP 3K Finisher paddle JAM FNPRFEX_N 1K Finisher proof paper ejection not
FNDPMS 3K Finisher manual staple JAM reached JAM
FNE_N 3K Finisher delay entrance JAM FNPRFEX_S 1K Finisher proof paper ejection
FNE_S 3K Finisher stay entrance JAM remaining JAM
FNEE_N 3K Finisher delay escape exit JAM FNPS1_N Inner Finisher paper exit sensor delay
FNEE_S 3K Finisher stay escape exit JAM JAM
FNENDSTRS_N 1K Finisher rear end stopper transport FNPS1_S Inner Finisher paper exit sensor
not reached JAM remaining JAM
FNENDSTRS_S 1K Finisher rear end stopper transport FNPS8 Inner Finisher Bundle pressing motor
remaining JAM JAM
FNENT_N 1K Finisher entrance not reached JAM FNPS12 Inner Finisher Manual insert JAM
FNENT_S 1K Finisher entrance remaining JAM FNPSN_M 1K Finisher trapping motor JAM
FNENTER Inner Finisher before multi-rotation JAM FNRMDLT_N 1K Finisher intermediate conveyance
FNENTRS_M 1K Finisher entrance transport motor (right) not reached JAM
JAM FNSFT_M 1K Finisher shift motor JAM
FNEXGPLT_M 1K Finisher paper ejection guide plate FNSSS 3K Finisher safety switch actuation JAM
motor JAM FNSTPLIF Inner Finisher Stapler JAM
FNEXTRS_M 1K Finisher paper exit motor JAM FNSTPMV_M 1K Finisher stapler shift motor JAM
FNFLDEX_N 1K Finisher folding paper exit not FNSTPMOV_M 1K Finisher stapler motor JAM
reached JAM FNTBP_N 3K Finisher delay exit JAM
FNFLDEX_S 1K Finisher folding paper exit remaining FNTBP_S 3K Finisher stay exit JAM
JAM FNTIME Inner Finisher early reaching JAM
FNJOG_M 1K Finisher jogger motor JAM FNTRYLFT_M 1K Finisher tray lift motor JAM
FNLMDLT_N 1K Finisher intermediate conveyance FNUPEX_N 1K Finisher paper exit not reached JAM
(left) not reached JAM FNUPEX_S 1K Finisher paper exit remaining JAM
FNLMDLT_S 1K Finisher intermediate conveyance FNUPTRS_M 1K Finisher transport motor 2 JAM
(left) remaining JAM FSE_N 3K Finisher delay saddle entrance JAM
FNM2 Inner Finisher Scrape belt motor JAM FSE_S 3K Finisher stay saddle entrance JAM
FNM3 Inner Finisher Jogger motor F JAM FSEB_N 3K Finisher delay saddle exit JAM
FNM4 Inner Finisher Jogger motor R JAM FSEB_S 3K Finisher stay saddle exit JAM
FNM5 Inner Finisher Assist motor JAM FSENDS_M 1K Finisher rear end stopper motor JAM
FNM6 Inner Finisher Tray lift motor JAM FSFLDPLT_M 1K Finisher folding blade motor JAM
FNM7 Inner Finisher Staple moving motor JAM FSLPRSL_M 1K Finisher bundle conveying under
FNM9 Inner Finisher Stapleless staple motor pressure release motor JAM
JAM FSMC 3K Finisher saddle paddle JAM
FNM10 Inner Finisher Paddle motor JAM FSMDLE 3K Finisher switching lever driving
FNMAR 3K Finisher assist motor JAM motor JAM
FNMDT 3K Finisher guide sub motor JAM FSME 3K Finisher paper eject motor JAM
FNMFECES 3K Finisher flapper exchanging route FSMF 3K Finisher paper folding motor JAM
motor JAM FSMG 3K Finisher gripper motor JAM
FNMFR 3K Finisher fall rear end motor JAM FSMJ 3K Finisher saddle jogger motor JAM
FNMGMT 3K Finisher tray lift motor JAM FSMS 3K Finisher saddle stapler motor JAM
FNMGRS 3K Finisher rise & fall component motor
FSMSR 3K Finisher rear end stopper motor
JAM
JAM
FNMJF 3K Finisher jogger motor F JAM
FSUPRSRL_M 1K Finisher bundle conveying under
FNMJR 3K Finisher jogger motor R JAM
pressure release motor JAM
FNMMSS 3K Finisher staple moving motor JAM
NO_MATCH Finisher parameter inconsistency
FNMOTERR 3K Finisher motor error JAM
FNMS 3K Finisher swinging motor JAM
FNMSLS 3K Finisher stapleless staple motor JAM

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REPAIR HINTS 68

GENERAL SPECIFICATION GENERAL / MISC [CONT’D]


Query Is it possible to print from iOS using AirPrint™ Query Unable to perform scanner (CCD) color
with User Authentication? balance & gamma adjustment using SIM63-3.
Advice Due to an iOS limitation, only username & Advice For MX-M3070-6070 series, SIT Chart
password is supported. Apply the following UKOG-0356FCZZ can only be used.
settings to ensure correct operation:-
Network settings > External Print Services TROUBLE CODES
Settings > AirPrint Settings > IPP-SSL Enabled; Query Intermittent F1-04 or F1-22 Errors
User Control > Default Settings > Enable IPP [MX-FN27N]
Authentication Except for Printer Driver Advice This may be due to the Paddle Drive Clutch not
If you wish to prevent non authorised printing, reversing to allow the paddles to return to
check the following option:- their home position. Replace the following
User Control > Default Settings > Disabling of parts (MXFN27N PG Section 3):-
Printing by Invalid User 0CWFE360460// (Item 7 - Clutch) x 2.
0CWFU207660// (Item 13 - Gear) x 2.
Query Unable to use AirPrint™ Fax & AirPrint™ Scan 0CWFU207670// (Item 14 - Pulley) x 1.
features from iOS Note: There are two clutches that need to be
Advice Currently, iOS does not support Fax and Scan replaced (Item 7 & 13), but only 1 Pulley is
feature (limitation of AirPrint™) however, these required (Item 14).
new features are available when using Mac
OSX. IMAGE SEND
Query Using Blank Page Skip function, is it possible
Query Within Job Status display, is it possible to view to disable the number of pages sent
Estimate Job Start Time? confirmation message?
Advice To enable this function, change SIM55-03 Advice change the following SW setting:-
SW35-1 from 0 (default) to 1. SIM55-3 SSW 44, Data 2 (Copy) & Data 3
(Image Send):-
FIRMWARE & MAINTENANCE From 0: Display (Default) to 1: Do not display.
Query USB memory device is not recognised when
trying to update firmware Query Is it possible to retain the Destination Address
Advice Check the USB version of the USB memory (Image Send Mode), once the current Scan
device as USB3.1 devices may not be operation is complete?
recognised. Also ensure the USB device is Advice To enable this function, change
formatted using FAT32. SIM55-03 SW30-3 from 0 (default) to 1.
Once enabled, go to System Settings-Image
GENERAL / MISC Send Settings-Common Settings menu and
Query HV Errors when Executing SIM 44-6 (High- enable the “Hold Address for a while after
Density Process Control) scanning is completed” option for the relevant
Advice Ensure the Secondary Transfer Roller is Image Send mode.
installed correctly and there is no uneven gap
between the Transfer Roller and Secondary Query How to setup scan to Office 365 email from
Transfer Separation Plate - Reinstall the the Sharp MFP?
Secondary Transfer Roller following the Advice Check the following settings under System
procedure detailed within the Service Manual. Settings -> Network Settings -> Service Settings
-> SMTP:-
Query What is the part code for the optional RS232 Primary Server: smtp.office365.com
Connector PWB Unit that attaches to the SCN- Port Number: 587
MFP PWB? Sender Address: ****@onmicrosoft.com
Advice DUNT-9009DS11 SSL: ON (TLS)
SMTP Authentication: ON
Query Unable to print via USB Host Port
As default, the USB Host port is disabled.
Advice
Enable using SIM26-50 – Item I

B-Phoenix Handy Guide May-18


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REPAIR HINTS 69

OUTPUT FINISHER CLOUD CONNECTOR


Query Is it possible to increase the number of sets in Query Connection Failed – 10031000 error message
the saddle stitch tray when printing booklets when authenticating to OneDrive (for
(if the saddle tray is removed, the Saddle Business) or SharePoint Online?
Finisher will still ask to empty the tray after 10 Advice Do not enter the Domain extension (eg: .com,
sets (approx.) .net, .org) at the end of the domain name
Advice You cannot increase the number of sets to the under Cloud Connect - Cloud Connect Settings
saddle tray however, if you drop the backstop (Office365).
down on the saddle tray, the discharged paper NG: sharpdocumentsolution.onmicrosoft.com
will fall off the tray and therefore the tray will OK: sharpdocumentsolution
never show full.
SHARP PRINT RELEASE
MX-FN29 Query Which models can be configured to use Sharp
Remove a screw on back side Print Release?
of the Saddle tray and remove Advice Sharp Print Release is supported on
the stopper on the rear edge. MX-M3070-6070 series, MX-2630N -MX6070N
series, MX-6580/7580N & MX-M905.
MX-FN31 Query When using Sharp Print Release, what is the
Pull the knob at the base of recommended number of client MFPs that can
the stopper on the saddle tray be connected to the MFP Master?
end towards you and then Advice It is recommended that up to 5 client MFPs can
lower be connected to a single MFP master.
Query Staple/Fold position is incorrect SHARP OSA
Advice First (ignoring the current fold & staple Query Configuring Sharp OSA - Standard Application
positions), adjust the Fold position so it & External Accounting Application settings.
matches the current staple position using DIP Advice For Sharp OSA v5.1 supported devices, there
Switch SW100 on the Finisher Control PWB:- are some new settings available that has
affected the configuration of both Standard
Application Settings (MX-AMX2) and External
Accounting Application Settings (MX-AMX3).
Unless otherwise stated by the Solution
Vendor, the Browser Setting should be set to
HTML Browser 3.5 and the Data Size should be
Then using System settings - Common settings set to Wide-SVGA.
- Device control - Saddle Fold/Stitch Position
Adjustment menu, adjust the staple/fold
position centrally. Once the fold position is
correct, loosen the blue screw and adjust any
skew by turning the knurled screw at the
bottom of the saddle unit.

Adjuster (Knurled)
Screw

Note: The Staple & Fold positions for Saddle


Stitch can also be independently adjusted using
SIM3-10:-(CJ = Saddle Stitch, CK = Saddle Fold).

B-Phoenix Handy Guide May-18


Office Solutions Group
SHARP
NOTES 70

B-Phoenix Handy Guide May-18


Office Solutions Group
SHARP
URL Link(s)
Product Key Registration:-
https://dse-pub.sharp.co.jp/key/

User Name: keyuser


Password: key000323

Information contained within this guide is subject to change without prior notice.
This Handy Guide is not a substitute for the official Sharp Service manuals. It is for use by Sharp qualified service
technicians with the intention of improving the efficiency of Sharp MFP Devices.
All the latest fault-finding information, firmware and drivers can be found on the SHARP Support Website.