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Evaluation and Program Planning 74 (2019) 20–26

Contents lists available at ScienceDirect

Evaluation and Program Planning


journal homepage: www.elsevier.com/locate/evalprogplan

Implementing condom distribution programs in the United States: T


Qualitative insights from program planners
Megan McCool-Myers
Emory University, School of Medicine, Jane Fonda Center for Adolescent Reproductive Health, 46 Armstrong Street SE, Atlanta, GA, 30303, United States

A R T I C LE I N FO A B S T R A C T

Keywords: With the growing number of sexually transmitted infections (STIs) among young people (15–24) in the US,
Condoms condom distribution programs (CDP) remain an integral part of prevention strategies. The objective of the study
Condom was to gather qualitative insights from CDP planners to inform effective CDP implementation. Ten semi-struc-
Contraceptive tured interviews with program planners were conducted via telephone (response rate of 58.8%). Condom dis-
Unplanned pregnancy
tribution channels included site-based distribution (n = 6), web-based distribution (n = 4), and distribution via
STD
STI
Uber (n = 1). Site-based distribution programs had distribution networks ranging from 100 to 3500 sites in a
HIV given jurisdiction. Planners of site-based CDPs experienced challenges with ensuring quality control at sites and
Prevention supplying condoms to sites. Web-based CDPs allow individuals to order free condoms online. These CDP
STD prevention planners reported growing demand for this discreet service, particularly among young people. Web-based CDPs
STI prevention leveraged e-mail surveys to collect data on sexual behavior and behavior change, yielding response rates as high
HIV prevention as 63%. All CDPs emphasized the importance of supplying a variety of products. Total supplies distributed (male
Condom distribution program condoms, internal condoms, lubricant sachets) ranged from 16,000 to 45 million per year. Novel channels of
Program planning
distribution should be explored to ensure reach to adolescents and young adults.
Health promotion
Social marketing
Monitoring
Evaluation
Adolescents
Young Adults
Teens

1. Introduction Prevention, 2017; DiClemente, Salazar, & Crosby, 2007). Other factors
that place young people at heightened risk are sexual encounters with
Since 2013, sexually transmitted infections (STI) such as chlamydia, multiple sex partners as well as biological factors, particularly among
gonorrhea and syphilis have continued to rise in the US, with an esti- women, which render them more susceptible to contracting STIs
mated 20 million new infections each year (Centers for Disease Control (Centers for Disease Control and Prevention, 2017). Young people not
and Prevention, 2017). Half of these new infections impact adolescents only carry a significant burden in terms of sexual health, but also in
(15–19) and young adults (20–24) (Centers for Disease Control and terms of reproductive health. While teen pregnancy rates have declined
Prevention, 2017). While new HIV infections are on the decline in recent decades, the US rate is still one of the highest in the developed
(Bavinton et al., 2018; Huang et al., 2018; New HIV Infections Drop 18 world (Teen Pregnancy, 2018). For teens and young women, access to
Percent in Six Years, 2017), approximately 60,000 youth in the US long-acting reversible contraceptives is hindered by high upfront costs
currently live with HIV, and 51% of these youth remain undiagnosed, as well as fears surrounding pelvic examinations (American College of
presenting a risk of onward transmission (Centers for Disease Control Obstetricians and Gynecologists, 2015). One-third of young women still
and Prevention, 2017). These high rates of STIs and undiagnosed HIV use condoms as their only form of contraceptive (Lindberg, Santelli, &
infections reflect multiple barriers to accessing quality STI prevention Desai, 2018).
services, including lack of insurance or inability to pay, lack of trans- For any individual who is sexually active, condoms remain an in-
portation, discomfort with facilities and services designed for adults, expensive and effective means to protect oneself against unwanted re-
and concerns about confidentiality (Centers for Disease Control and productive or sexual health outcomes (Condom Distribution Programs,

E-mail address: megan.myers@emory.edu.

https://doi.org/10.1016/j.evalprogplan.2019.02.006
Received 6 July 2018; Received in revised form 27 January 2019; Accepted 9 February 2019
Available online 13 February 2019
0149-7189/ © 2019 Elsevier Ltd. All rights reserved.
M. McCool-Myers Evaluation and Program Planning 74 (2019) 20–26

2018). However, purchasing condoms in stores or pharmacies can be program planners of active CDPs in the United States. Inclusion criteria
challenging. Studies from two high STI/HIV-risk cities, Atlanta, Georgia were: 1) a planner of a condom distribution program, 2) able to de-
and New York City, New York, revealed that approximately 80% of scribe characteristics and history of the program, and 3) available for a
stores place condoms behind locks or cases or put them behind the telephone conversation. Program planners were recruited using a pur-
cashier’s counter (McCool-Myers, Myo, & Carter, 2018; Rizkalla, posive sampling strategy in order to ensure a wide variety of experi-
Bauman, & Avner, 2010). These barriers act as deterrents in condom ences and insights, which could be applicable for other CDPs. Planners
acquisition for all individuals, but particularly for younger and less were sought who represented programs with diverse distribution
experienced populations (Centers for Disease Control and Prevention, channels (site-based, web-based, other), settings (college campus, city,
2017; Moore et al., 2008; Picca & Joos, 2009; Reeves, Ickes, & Mark, state) and longevity (< 1 year to > 10 years old). The planners were
2016). Physical and environmental barriers lead to embarrassment in first contacted by email or by phone, then an appointment for a 30-
purchasing condoms, which in turn negatively impacts condom car- minute interview was agreed upon.
rying behaviors and ultimately condom use (Bell, 2009; Moore et al.,
2008; Moore, Dahl, Gorn, & Weinberg, 2006). 2.2. Discussion guide
Through wide-scale distribution of free condoms, health depart-
ments and community-based organizations can lower the barriers to Discussion guides were tailored to each CDP, however the basic
condom acquisition (Condom Distribution Programs, 2018). Condom discussion guide entailed 14 open-ended questions. Questions sought to
distribution programs (CDPs) target individuals and communities with explore how programs were first created, how they were maintained
high levels of STI/HIV risk. They leverage a multi-channel approach to and expanded, how they are monitored and evaluated, and how they
distribute condoms, for example at tabling events, via non-conventional are promoted to target populations. Descriptive information was col-
sites frequented by target populations (bars, clubs, etc.), through peers, lected about each program, including geographical region, targeted
and more recently, through mail order. An essential element of CDPs is populations, location, setting, planning/managing institution, longevity
the social marketing campaign surrounding condom distribution of program, and distribution methods. The basic discussion guide can
(Condom Distribution Programs, 2018). Campaigns not only inform the be found in the appendix.
target population as to where and how condoms can be accessed, but
are critical for improving acceptability of condoms, i.e. reducing em- 2.3. Qualitative analysis
barrassment around condom use. Across cultures, it has been shown
that condom acquisition is significantly more embarrassing than actu- All interviews were performed on the phone. Shorthand notes were
ally using the condom (Moore et al., 2008). Social marketing campaigns taken during the phone call; detailed notes were then entered into a
can contribute to the normalization of condom use and promote a po- word processor (Microsoft Word) directly following the call. Descriptive
sitive image of condom acquisition, carrying and use. data, as well as data on number of sites and number of distributed
Several CDPs have targeted younger populations. For example, condoms were analyzed with a spreadsheet (Microsoft Excel). All in-
nearly 90% of college campuses in the US offer some form of condom terviews were performed by a single interviewer who employed an
distribution (Butler, Procopio, Ragan, & Funke, 2014). Some of these iterative research approach over the course of the interviews (Brod,
university-based programs have used condom dispensers (Eastman- Tesler, & Christensen, 2009). It was anticipated that approximately 12
Mueller, Gomez-Scott, Jung, Oswalt, & Hagglund, 2016; Francis, Noar, interviews would be needed to reach thematic saturation (Guest, Bunce,
Fortune, & Adimora, 2018; Park, 2018), campus mail service (Butler, & Johnson, 2006).
Mooney, & Janousek, 2018; Janousek, Mooney, & Butler, 2018), and/or Core categories were identified in the interview notes. Using a se-
peers such as in the Great American Condom Campaign (Advocates for lective coding approach rooted in Grounded Theory (Corbin & Strauss,
Youth, 2018). Other CDPs such as Take Control Philly focus specifically 2008), all categories were then identified that conceptually related to
on adolescent populations in response to the limited access to sex the core category. Similar categories across CDPs (e.g. similar ap-
education and sexual health supplies in high schools. CDPs may also proaches to problems) were reported in an aggregated format, whereas
target entire jurisdictions that report high rates of new STI and HIV unique categories (e.g. an alternative approach to problems) were de-
infections, e.g. New York City’s NYC Condom or Washington DC’s scribed in greater detail.
Rubber Revolution.
There is evidence to show that CDPs not only lower the barrier to 3. Results
condom acquisition, they also lead to an increase in condom use and a
reduction of risky sexual behavior in target populations (Butler et al., Seventeen CDP planners were contacted for interviews between
2018; Condom Distribution Programs, 2018; Charania et al., 2011; February and May 2018. After three attempts to contact, efforts were
Eastman-Mueller et al., 2016; Francis et al., 2018). Particularly among discontinued. Ten telephone interviews with CDP program planners
younger populations, who experience some of the greatest hurdles in were ultimately performed, yielding a response rate of 58.8% (10/17).
condom acquisition and simultaneously the greatest risk of undesired The interview duration was 33 min on average [range 10–60 minutes].
sexual and reproductive outcomes, CDPs can provide necessary access Recruited planners represented a range of programs as shown in
to supplies and education. However, for CDP planners, staying abreast Table 1.
of modern distribution channels/methods, new sexual health supplies Five core categories emerged from the qualitative data: 1) identifi-
on the market, social marketing strategies as well as evaluation tech- cation of target population, 2) distribution channels, 3) type of con-
niques can be challenging. In the battle against increasing rates of STIs, doms distributed, 4) messaging/promotion, and 5) monitoring/eva-
there is an opportunity to learn from the successes and hardships of luation. Common approaches to CDP-related problems or to CDP
current condom distribution programs. The purpose of this qualitative planning were tallied and summarized under each core category.
study is to gather insights and experiences from planners across the US Alternative approaches, which may have application for targeting
to inform effective CDP implementation. young people, were described more extensively.

2. Methods 3.1. Identification of target population

2.1. Recruitment strategy and inclusion criteria All CDPs targeted individuals at risk, communities at risk, and/or
the venues where high-risk populations spend their time. Four CDPs
A semi-structured interview design was used to collect insights from addressed the needs of adolescents and young adult populations, while

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M. McCool-Myers Evaluation and Program Planning 74 (2019) 20–26

Table 1 conventional sites included bars, restaurants, nail salons, barbershops,


Characteristics of Condom Distribution Programs (CDP). tattoo parlors, clothing stores, churches, fitness studios and motels.
Program Characteristic N (N = 10) Planners described that the distribution network usually started with
conventional sites, with which partnerships already existed due to
Geographic location mutual health-related work, and then non-conventional sites were re-
Northeast 5
cruited.
Southeast 3
Midwest 2
Planners with site-based distribution generally reported positive
West 0 feedback and growing interest from new, non-conventional sites. In
Targeted populations order to become a distribution site, venues needed to fill out a regis-
General 6 tration form. These registration forms included basic items such as
Young adult (20–24 years) 3
name of venue, telephone number, opening hours and agreeing to abide
Adolescent (15–19 years) 1
Setting by the CDP’s policies for distribution. If approved, the CDP would
City/County 7 provide condoms to the site. Some also performed site visits before
University campus 2 approving the distribution site. CDP planning teams then mailed the
State 1
requested condoms to the site, delivered the condoms to the site, or
Type of institution planning/managing CDP
County/City Department of Health 5
asked the distributing site to pick them up at the CDP headquarters.
University health services 2 Mailing condoms to sites was considered most convenient, yet it re-
Commercial marketing agency 1 quired additional funding that was not covered by all grants. An ex-
Non-profit organization 1 ample of an online site registration form from “Test Miami” can be
University hospital 1
found here: http://www.testmiami.org/condom-distribution-
Longevity of CDP
Less than 5 years old 3 application
5–9 years old 6 With expanding networks, maintaining and monitoring condom
10 years old or more 1 supply at all sites became a challenge for many CDPs. Some sites were
Distribution channel conscientious about ordering condoms when their supply was getting
Site-based only 5
Web-based only 3
low. Others needed to be called by the CDP team and reminded to
Site and web-based 1 monitor/refill their supply. One CDP reported that they performed spot
Other: Uber 1 checks of distribution sites to ensure that the condoms were not in di-
rect sunlight, not near moisture, were visible to the public, and were
not expired or damaged.
six targeted general populations (including young people) in jurisdic- Another channel used by four of 10 CDPs was web-based distribu-
tions with high STI/HIV risk. The target population for each CDP was tion, i.e. sending free condoms via mail. Individuals go to the CDP
determined either through a top-down or a bottom-up approach. website and select the types of condoms and lubricants they would like.
Eight out of 10 CDPs used a top-down, data-driven approach to They then enter their address and submit the order. For the university
determine their target population. The target population for these CDPs, a university ID was required to place an order. For the other two
programs was selected through evidence from surveillance data about CDPs, an address in the given city/state was required. Processing and
high-risk populations and/or through geospatial mapping of STI cases delivery of the condom order ranged from 4 days to 8 weeks. Number of
in a given location. Program planners analyzed data on reported STI supplies per order varied from 5 to 25 per order. Condoms were sent in
cases, collected by the department of health. The planners could iden- discreet packaging without return address or with a P.O. box as a return
tify high concentrations of STIs and new HIV infections within a jur- address. In the package, individuals would also find flyers/postcards,
isdiction. addressing topics such as condom instructions, consent, and STI testing
Two of the 10 programs developed organically or from the bottom sites. The university health centers used the campus mail system to keep
up. The programs came to fruition as a result of demands from the costs of delivery low. The other two CDPs used the US postal service.
target audience, which in both cases was young adult populations. In IT services were of utmost importance and often costly for the web-
one case, the students on the university campus complained that con- based CDPs. Planners worked with IT specialists to ensure that fake
doms were only available in one office on campus. In that office, the addresses, spam, and multiple orders in a short time window were
condoms were located in a fishbowl next to an administrative assistant. flagged. Due to the high volume of orders described by all four plan-
Students wanted a more discreet solution on campus. The resulting CDP ners, they had each found ways to streamline the processing and
offered students a web-based service so that condoms could be ordered packaging. The submitted address data were compatible with a word
online and sent via campus mail. In the second case, an Uber driver processing program so that address labels could be generated and
approached a health department on behalf of students. Uber drivers printed quickly. One CDP used an internal coding system on the address
sometimes offer water or sweets to the riders. Students in this college labels themselves that indicated which types of condoms should go in
town often asked the driver if he carried condoms in his car. A local that envelope. For example: assuming there were 5 different types of
cooperation developed between the department of health and Uber condoms available online, each one had a code (A, B, C, D, E). When a
drivers. user ordered condom C online, the letter C would automatically be
printed on the user’s address label in the corner. The packing team then
3.2. Distribution channels could print all the labels, put them on the envelopes, and then look at
the condom code on the labeled envelope to determine which condoms
CDPs used one or more channels for condom distribution: site-based should go in that envelope. This process helped to streamline packing
distribution through conventional and non-conventional sites (n = 5), and reduce errors in orders.
web-based distribution where condoms are ordered online then sent by Web-based CDPs did have some disadvantages. First, individuals
mail (n = 3), both site-based and web-based (n = 1), and distribution who order condoms online must plan ahead of time to account for
via Uber, a ride share service. Local events provided periodic dis- processing and delivery, which may take several days. Second, the
tribution platforms for some CDPs. planners of web-based CDPs experienced difficulty in predicting de-
In total, six out of 10 CDPs distributed condoms through conven- mand within the given jurisdiction. Generally, the larger the jurisdic-
tional and non-conventional sites. Conventional sites included depart- tion, the greater variability in demand. Two programs were set on
ments of health, STI testing sites, hospitals, and doctor’s offices. Non- university campuses, which limited the maximum number of potential

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M. McCool-Myers Evaluation and Program Planning 74 (2019) 20–26

orders to the student population (32,000–37,000). However, one city- specifically, e.g. in the bathroom, at the back door. Some distribution
based CDP (population 6 million) offered web-based services for three sites did not wish to be listed, mapped or put programmatic stickers on
months, then returned to site-based only as a result of overwhelming their doors. These storeowners were concerned that individuals would
demand and exhaustion of financial resources. A state-wide program only come for the condoms but would not purchase any goods or ser-
(population 28 million) had to increase the delivery time to 8 weeks, vices. CDP planners expressed some difficulty in maintaining maps due
due to the overwhelming demand that arose when they expanded their to frequent changes, limited personnel and IT barriers.
jurisdiction from a city to the entire state. While social marketing is an integral part of an effective CDP
(Condom Distribution Programs, 2018), not all CDPs offered this (3 did
3.3. Condoms not). To drive the acceptability of condoms, social marketing campaigns
employed candid messaging about condoms. Examples of this were
All planners emphasized the importance of condom variety and straightforward slogans such as “put it on” or billboards that showed an
supplies. While some programs only offered one type of condom at their unwrapped condom up close. Sex-positive communication with hu-
debut, all programs ultimately expanded their selection to offer greater morous slogans or erotic photos could be seen in campaign advertise-
variety. ments; non-judgmental language was used to encourage individuals to
Of the CDPs that distributed name-brand condoms, condoms from get tested. Due to recent media attention, sexual consent has become a
Trojan® and One® were cited as being favored. Several planners men- focus of sexual health campaigns, sex education, and state and national
tioned a high demand for XL condoms. They said that this may not be legislation (Rose, 2018). One CDP created printed material with ex-
due to body size or comfort, but rather to the social desirability of using amples of phrases that can be used to validate consensual sexual be-
large condoms over standard size condoms. Distribution sites that ca- havior.
tered to LGBTQ audiences tended to have a higher demand for dental Limitations in condom social marketing were due in part to budgets.
dams than other sites. Internal condoms (FC2®) were often distributed One CDP stated that its marketing budget goes entirely to promotion of
in sites catering to men who have sex with men (MSM), as these are pre-exposure prophylaxis (PrEP) and STI testing. Marketing activities
used for anal intercourse. Two web-based CDPs intentionally added 2 were often limited to the CDP website, local event participation, and
FC2® condoms to every order to increase awareness of internal con- printed materials (flyers, stickers, condom wallets, etc.). Some CDPs
doms. CDP planners also mentioned the appeal of both flavored and leveraged free social media (Twitter, Facebook, Instagram) to gain
non-flavored lubricants. Suppliers noted by CDPs were Total Access greater visibility. Here, clicks and views provided some insight as to the
Group and Global Protection Corp. Four CDPs voiced difficulties in reach. Advertisements in newspapers, on buses, or on billboards were
accessing FC2® in 2018. This may be due in part to the manufacturer’s costly and their effect was difficult (and expensive) to measure.
decision to sell the condoms as prescription-only.
Considering the importance of condom variety, the four web-based 3.5. Monitoring and evaluation
CDPs provided personalized orders. Some CDPs permitted unique or-
ders of supplies, e.g. 2 Trojan® Enz, 1 Trojan® Magnum, 2 FC2®, 1 CDPs had varying degrees of process and outcome evaluations. Data
package of strawberry lube. Other planning teams – in an effort to collection included: number of supplies distributed, number of sites,
streamline processing – offered a selection of pre-packaged sets, e.g. 5 program awareness, and/or demographics of users. Changes in sexual
Trojans Enz with 5 non-flavored lubricant sachets. All web-based CDPs behavior could be assessed in some CDPs. Biological outcomes such as
offered pre-selected variety packs to allow individuals to test out a se- reduced STI and HIV rates and reduced unplanned pregnancy rates
lection of condoms and decide which one suits them best. were generally not measured.
Planners had mixed views on the trade-offs of program-branded All 10 CDPs stated that they tracked the number and type of con-
condoms. Two CDPs offered condoms that were specifically branded for doms that were distributed, albeit with varying degrees of precision. All
the program. The remaining eight offered name-brand condoms with programs stated that there was an increase in the number of sexual
standard commercial packaging from the manufacturer (Trojan®, health supplies distributed year over year. Total supplies distributed
LifeStyles®, One®, FC2®, etc.). Two CDP planners, who distributed name- (male condoms, internal condoms, lubricant sachets) ranged from
brand condoms, explained that they had considered creating program- 16,000 to 45 million per year [average 6.1 million, median 650,000].
branded condom foils. However, through focus groups, they discovered The estimates provided (n = 8) were the numbers most readily avail-
that program-branded condoms were perceived negatively by target able to the planner at the time of the call and may not have been from
audiences and were viewed as “second-class,” “discounted,” or “gov- the most current full year (2017).
ernment-made.” One planning team further advocated for name-brand Site-based CDPs kept track of the number of sites that were dis-
condoms, because individuals need to be able to recognize their pre- tributing condoms. The site-based distribution programs served be-
ferred brands in a store, should they run out of the free condoms. One tween 100 and 3500 sites in the given jurisdiction [average 690,
CDP found a compromise by putting small program-branded stickers on median 145]. These also reported a continual increase in the number of
to the name-brand condoms to promote their CDP while not detracting sites. One large CDP pointed out that a common challenge of site-based
from the trusted packaging. CDPs is that while there was a steady flow of new registrations, there
are sites that discontinue distribution but are not removed from lists.
3.4. Messaging and promotion This not only skews the numbers of the distribution sites, but it can lead
to complaints from individuals who visit these sites and discover that
All CDPs were promoted on websites, albeit to varying degrees. there are no condoms available.
Some CDPs had a prominent campaign website, while other CDPs were Program awareness of site-based CDPs was measured through sur-
listed among the many services on the department of public health veys at events or at clinics. These surveys use convenience samples
website. CDPs used websites to: map the locations of free condom rather than representative samples, which can introduce a bias to the
distribution sites, promote condom use through social marketing, share study results. Large-scale market research studies with representative
sexual health information, and/or allow sites to place condom orders. samples were performed by one CDP, yet the planners did not continue
Mapping distribution sites is an essential component of site-based due to the high cost of market research.
distribution, yet two of six CDPs did not have functioning maps on their Demographic information of users is difficult to capture in site-
websites. CDPs with maps supplied the address of each distribution site based distribution. Community-based organizations or centers pro-
and the hours of operation. One CDP embedded additional information viding care are able to describe the audiences they serve, e.g. MSM,
in the map, describing where the condoms were located within the sites drug users, HIV-positive individuals. However, in non-conventional

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M. McCool-Myers Evaluation and Program Planning 74 (2019) 20–26

sites, such as restaurants or hotels, CDP planners cannot gather demo- further. One out of every three Uber riders is between the ages of 16–24
graphic information about patrons. Other methods have been at- (McGrath, 2017), overlapping perfectly with high STI/HIV- risk popu-
tempted in an effort to capture demographic information. One CDP lations (15–24 years old) (Centers for Disease Control and Prevention,
tried including QR codes on campaign posters in the city to collect data 2017). In addition to being used by millions of Americans, ride-sharing
from their target audiences. However, this method was found to be services cut across gender and race, providing reach to a broad demo-
ineffective, yielding insufficient response rates. Another CDP required graphic population (Smith, 2016). Cooperation between ride-sharing
website users to enter their age, gender, and race before the map of providers and health departments could offer a novel method for dis-
distribution sites would appear. The CDP planners have since removed tribution, yet to our knowledge, no official cooperation has been es-
this function from the website as they believed this created a barrier for tablished. Ride-share drivers are individual entities or businesses, so the
the target population. decision to provide condoms to passengers is a choice freely made by
Three of the 4 web-based CDPs used survey mechanisms to capture the driver. Our research team reached out to both Uber and Lyft to ask
data on demographics, program awareness, sexual behavior and even about potential collaborations with departments of health. At the time
behavior change. One web-based CDP sent out a single, extensive of publication, no response regarding an executive decision by either
survey by email along with the confirmation of the order. The survey provider had been received.
covered numerous topics including demographics, sexual behavior, Not all CDPs promoted their activities or launched a social mar-
awareness of PrEP, intent to seek testing, as well as where the user first keting campaign, yet these tools are crucial to the success of a CDP
heard about the CDP. The response rate for the most recent year re- (Condom Distribution Programs, 2018). Social media platforms should
ported was 63%. Two university-based CDPs used a baseline and be selected based on the demographics of users. To reach younger po-
follow-up survey strategy to measure changes in sexual behavior. For pulations, recommended platforms would be Instagram and SnapChat,
example, once the condom order was placed, users received an email both of which primarily reach under 24 year olds (The Social Audience
with a confirmation and a link to a survey. Four weeks after the order Guide, 2018). Google Maps is another free service which would allow a
was placed, users received a follow up email with a link to a different CDP to map out and edit distribution points. These maps can then be
survey. Response rates reported for these surveys reached as high as embedded into other websites easily. Several CDPs expressed a will-
41%. Outcomes from one of these CDPs have recently been published in ingness to share their marketing materials and social marketing cam-
a peer-reviewed journal. Users of the web-based CDP reported im- paign concepts with other CDPs; CDPs interviewed can be found in the
proved access to condoms and greater ease is practicing safer sex Acknowledgements.
(Butler et al., 2018). Funding for staff and marketing were limiting factors for most CDPs.
At a national level, funding cuts for sexual and reproductive health and
4. Discussion policies which restrict reproductive rights have been proposed by the
current administration (Girard, 2017). In addition, the Department of
This qualitative study aimed to collect experiences and novel stra- Health and Human Services has allocated $10 million dollars for ab-
tegies from CDP planners in the US to inform effective condom dis- stinence-only education programs (Belluck, 2018). Increasing emphasis
tribution. Many of these innovative strategies can be leveraged to reach on abstinence education limits the ability for young people to make
adolescents and young adults, particularly in regard to the channels of informed decisions about their sexual health, putting them at greater
distribution. risk for STI/HIV infections and unplanned pregnancy (Johnson, Scott-
Web-based distribution is a channel that offers the convenience and Sheldon, Huedo-Medina, & Carey, 2011; Stanger-Hall & Hall, 2011).
discretion of online shopping. Considering that 67% of Millennials CDPs therefore carry an added responsibility to provide not only sup-
prefer shopping online to going in stores (Wallace, 2018), there is plies, but also comprehensive information that will equip young people
reason to believe that this channel could have greater appeal to young to make healthy sexual and reproductive choices (Centers for Disease
people than visiting distribution sites. Initial results from web-based Control and Prevention, 2017). This further underlines the importance
programs show that accessing condoms through a web-based condom of harnessing novel distribution channels for young people and lever-
distribution is perceived as substantially more comfortable and con- aging opportunities to demonstrate programmatic successes through
venient compared to going to a university health center, a drug store/ tangible results.
grocery store, or even buying online from a retailer (Butler et al., 2018;
Janousek et al., 2018; Mooney, 2014). A weakness of web-based dis-
tribution is that it requires forethought and planning, on the part of 4.1. Lessons learned
individuals. This may not be conducive to sexual spontaneity. For this
reason, web-based distribution should not be viewed as a replacement Implementing a successful CDP requires a substantial amount of
for site-based distribution but instead an expansion of distribution work, but it is not necessary to reinvent the wheel with each program.
channels. For planners, web-based distribution demands a high level of Growing the site-based distribution network may require recruitment
organization, IT support, and ability to respond to surges in orders to efforts as well as online forms to facilitate ordering and refilling sup-
avoid delays in delivery of supplies. plies. Discrete, online ordering services are in high demand, particu-
Measuring the behavioral and biological impact of CDPs on sexual larly among risk populations between the ages of 15–24. Web-based
and reproductive health outcomes was described as difficult and ex- distribution can be implemented alongside site-based distribution,
pensive. A Cochrane review of site-based CDPs in the US revealed very however planners should have sufficient resources (IT, staff, supplies,
low quality of evidence of the programs’ effectiveness (Malekinejad funding) to meet a potentially rapid increase of online orders in their
et al., 2017). Web-based CDPs may provide a cost-effective and robust jurisdiction; delays in delivery or technical problems in ordering could
alternative for collecting significant amounts of data on behavioral result in distrust from target populations. Social media is a necessary
outcomes, condom use, and risk behaviors (Butler et al., 2018). In ad- component of a CDP which contributes to the availability, acceptability,
dition, the programs interviewed in this study reported response rates and accessibility of condoms. CDPs should provide information about
as high as 63%, nearly twice as high as meta-analytical estimates for e- services and supplies on free social platforms that are commonly used
mail survey response rates (33%) (Shih & Fan, 2009). With validated by target audiences, e.g. Facebook, Instagram, SnapChat, and Google
surveys and sufficient data, web-based programs can contribute to a maps. Evaluating the impact of CDPs remains a challenge, yet web-
larger body of evidence for CDPs’ impact on sexual and reproductive based services may provide an innovative method for gathering data
health behaviors. about users of the service.
Ride-share services are another channel which should be explored

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4.2. Limitations Brod, M., Tesler, L. E., & Christensen, T. L. (2009). Qualitative research and content
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Three limitations warrant mentioning. A higher number of inter- Rehabilitation, 18(9), 1263–1278.
views as well as interviews from all regions of the US (no CDPs from the Butler, S., Procopio, M., Ragan, K., & Funke, B. (2014). Assessment of university condom
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were not recorded. If the calls had been recorded, there may have been order service for condoms and sexual health supplies. Journal of American College
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(2011). Efficacy of structural-level condom distribution interventions: A meta-ana-
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reducing the stigma associated with condoms, improving knowledge (2016). Implementation and evaluation of a condom availability programon a college
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findings from the interviews with CDP planners underline the wealth of will he": Evaluation of a novel HIV prevention condom distribution and health
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Funding
Guest, G., Bunce, A., & Johnson, L. (2006). How many interviews are enough? An ex-
periment with data saturation and variability. Field Methods, 18(1), 59–82.
This research did not receive any specific grant from funding Huang, X., Hou, J., Song, A., Liu, X., Yang, X., Xu, J., et al. (2018). Efficacy and safety of
agencies in the public, commercial, or not-for-profit sectors. oral TDF-based pre-exposure prophylaxis for men who have sex with men: A sys-
tematic review and meta-analysis. Frontiers in Pharmacology, 9, 799.
Janousek, K., Mooney, K., & Butler, S. (2018). The condom express. [cited 25 May 2018]
Conflict of interest Available from:https://www.uhs.uga.edu/sexualhealth/condomexpress.
Johnson, B. T., Scott-Sheldon, L. A., Huedo-Medina, T. B., & Carey, M. P. (2011).
Interventions to reduce sexual risk for human immunodeficiency virus in adolescents:
The author has no conflict of interest to declare. A meta-analysis of trials, 1985-2008. Archives of Pediatrics & Adolescent Medicine,
165(1), 77–84.
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Condom embarrassment: Coping and consequences for condom use in three coun-
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The Social Audience Guide. (2018). [cited 15 Dec 2018]; Available from: https://www. Megan McCool-Myers, PhD, MPH is an Assistant Professor at the Jane Fonda Center for
spredfast.com/social-media-tips/social-media-demographics-current. Adolescent Reproductive Health at Emory University. Her research focuses on condom
Wallace, T. (2018). The 19 ecommerce trends + 147 online shopping stats fueling sales growth availability, accessibility and acceptability. Together with her research team, she explores
in 2018. [cited 21 May 2018] Available from:https://www.bigcommerce.com/blog/ innovative strategies for reducing the STI epidemic in the Southeast US. Prior to Emory,
ecommerce-trends/. Dr. McCool-Myers completed her PhD on “The epidemiology and care of female sexual
dysfunction” at the University of Regensburg in Germany.

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