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CHAPTER THREE: RESEARCH METHOD

Methodology

A survey study scheme was embraced to fulfill the research objectives. Surveys are

especially significant in the description process of the attributes of large populations or samples

taken from a specific demographic. A survey is an exploration of certain variables that happen at

the period of a study and interconnected with some problems that are experienced by a majority

of the variables in a population (De Vaus, 2013). Data collection aimed at establishing whether

or not there exists a correlation between emotional intelligence and organizational change. The

research made use of descriptive and correlational analysis for the examination of the two

variables. Descriptive analysis is significant in the identification of “possible associations

between two or more phenomena” (Leedy & Ormrod, 2013).

Participants

A sample of 167 participants was selected (92 men and 75 women) with their ages

ranging from 23 to 60. The sample was generated from the Australian banking professionals.

After the consent of the Institutional Review Board, the participants were involved in a survey

that took approximately forty-five minutes to complete.

Materials

A research was carried out basing its activities on the combination of emotional

intelligence and organizational change. An emotional intelligence questionnaire was formulated

to collect primary data concerning the participants. The central message to the participants was a

comprehensive definition of emotional intelligence and organizational change which were

measured for in the survey. Data was collected from the study to determine the various scores of
the participants in emotional intelligence. The emotional intelligence questionnaire was

formulated from Schutte Self-Report Emotional Intelligence (1998). Various research has shown

that the Schutte Self-Report Emotional Intelligence scale results to a Cronbach’s Alpha of .90

which is acceptable as internally consistent (Tavakol et. Al., 2011).

Sampling and Sampling Procedures

A generalized population from the banker’s community of Australia was adopted for the

study. Banking has a significant impact on the economy of the nation as it is among the primary

sources of capital for business owners. The organizational change within the banking industry

represents the population from which the sample was derived. Cluster sampling was used which

entails selection of larger groups and deriving samples from the clusters (Thompson, 2002). For

this research, the defined population was within the elite financial institution. Data was collected

at one point in time in a single station a procedure called cross-sectional survey. This method

was opted to save time and money (De Vaus, 2013).

Method of Data Collection

Data collection instruments were distributed by the investigator and research assistants

personally during the session of the survey. A total of 167 copies of questionnaires were

collected and the responses purposed for analysis.

Data Analysis

The analysis was carried out on the basis of description and X2 techniques. The X2

technique was especially crucial during examination due to the comparison of expectations to

results (Hinton, 2014). The comparison was necessary as the data was drawn from independent

variables. Using the Social Sciences Statistical Package, the results were presented in tables.
Ethical Procedures

Before the research, consent was obtained from the bank in the test. The university also

looked for information from the organization. Participants were requested to note their

agreement of involvement in the process. Informed consent was presented to the participant to

assure confidentiality of the survey’s results. Privacy of the participants was also ensured to

eliminate bias in case of a researcher knows a participant.


Reference
De Vaus, D. (2013). Surveys in social research. Routledge.

Hinton, P. R. (2014). Statistics explained. Routledge.

Leedy, P. D., & Ormrod, J. E. (2013). The nature and tools of research. Practical research:

Planning and design, 1, 1-26.

Schutte, N. (1998). Schutte Self-Report Emotional Intelligence Test (SSEIT). Preuzeto, 8, 2017.

Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach's alpha. International

journal of medical education, 2, 53.

Thompson, S. K. 2002. Sampling. 2nd edition. John Wiley & Sons, Inc., New

York.

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