Vous êtes sur la page 1sur 86

______________________

Service Manual

Series ROWE Scan 600 - V1.0

1 Revision V02
Table of Contents

1.0 Preface 5
Commissioning / Installation 6
Typographical Conventions 8
Notes 9

2.0 Mechanical / Electrical Structure 10


2.1 General 10

2.2 Structure of the Device 11

2.3 Overview with Electronic System 12

2.4 Structure Scanner Bottom Part 14


2.4.1 Reflector Rollers 14
2.4.2 Scan Controller 22
2.4.3 I/O Controller 26
2.4.4 Power Unit, Power Switch, and Line Filter 30
2.4.5 Keyboard 35
2.4.6 Sensors Paper Feed 36
2.4.7 Motor Paper Feed 38
2.4.8 Sensor Encoder Disk 41
2.4.9 Synchronous Belt Level 1 and 2 43
2.4.10 Gas Pressure Spring Top Part OPEN - CLOSED 46

2.5 Set-up of Scanner Top 47


2.5.1. Glass Plate 47
2.5.2 Contact Image Sensor (CIS) 49
2.5.3 Power Supply Unit (PSU) 51
2.5.4 Sensor Top Part OPEN – CLOSED 55
2.5.5 Pressure Roller 57

2.6 Option Height Adjustment 58


2.6.1 Height Adjustment Control 58
2.6.2 Motor and Synchronous Belt for Height Adjustment 59
2.6.3 Gas Pressure Spring for Relief of Top Part 61
2.6.4 Sensor Top Part UP / DOWN 64
2.6.5 Vertical Guide Top Part 66
2.6.6 Sensor Original Thickness 67

2.7 Option Standard Stand 70

2.8 Option Bracket Touch 71

2.9 Option PC Bracket 72

2.10 Option MFP Stand 73

2.11 Option PC Bracket 74

3.0 Spare Parts List 75

2 ROWE Scan 600 Service Manual Revision V02


4.0 Software 77
4.1 Minimum Requirements 77

4.2 Software Components 77

4.3 Scan Manager 78

4.4 ConfigManager 78

4.5 DiagManager 78
4.5.1 Functional Test of Scanner 78

4.6 Handling regarding Licenses 79

4.7 Overview of Possible Malfunctions and Remedy 80


4.7.1 Installation Software / Commissioning Scanner 80
4.7.2 Scan to File 82
4.7.3 Scan to Copy 82
4.7.4 Width Detection 82
4.7.5 Stitching 83

5.0 Maintenance Schedule 84


5.1 Regular Maintenance Operations 84
5.1.1 Paper Feed 84
5.1.2 Electronic System 85
5.1.3 Software 85

3 ROWE Scan 600 Service Manual Revision V02


Copyright
ROTH + WEBER GmbH [referred to hereinafter as ROWE], Niederdreisbach, Germany, © 2008. All rights
reserved. Without the written consent of ROWE, neither reprint, copying, editing, nor reproduction and
publishing – also in excerpts – is permitted. ROWE does not accept any warranty or liability for the contents
of this publication and therefore disclaims in particular any implied warranty regarding fitness for commercial
or other purposes. Furthermore, ROWE reserves the right to revise this version and to modify its contents at
regular intervals without being bound to announce such revisions and modifications.

Contact Data:

Sales, order handling (Germany, Austria, Switzerland)


E-mail: vertrieb@rowe.de
Phone: +49 27 43 / 92 17 - 24
Fax: +49 27 43 / 92 18

Service - Germany
E-mail: service@rowe.de
Phone: +49 27 43 / 92 17 - 22
Fax: +49 27 43 / 92 17 – 57

Support - Germany
E-mail: support@rowe.de
Phone: +49 27 43 / 92 17 - 18
Fax: +49 27 43 / 92 17 – 57

Sales, order handling export (except for Austria, Switzerland)


E-mail: export@rowe.de
Phone: +49 27 43 / 92 17 - 68
Fax: +49 27 43 / 92 17 – 46

Support - abroad
E-mail: export@rowe.de
Phone: +49 27 43 / 92 17 - 61
Fax: +49 27 43 / 92 17 – 46

4 ROWE Scan 600 Service Manual Revision V02


1.0 Preface
The ROWE Scan 600 sets new standards regarding quality, productivity as well as ergonomics and
inspires by its unique modular design. Discover sophisticated scan quality which is unprecedented in
the global market!

By tradition ROWE sets a standard with each new development: Among other things, the ROWE Scan 600
features a resolution of 1,200 x 2,400 dpi, a scan width of up to 60“, and an outstanding productivity. At the
same time, you can count on minor resulting costs and an extraordinary longevity.

In short: The patented ROWE Scan 600 technology with more than 24 innovations provides every
customer with an optimum workflow.

And ROWE looks ahead: Requirements may change or new ones may come up. The comprehensive
modular design of the ROWE Scan 600 ensures an upgrade on the spot at any time.

Regarding production we are also unwilling to compromise: The ROWE Scan 600 is manufactured at one of
the most sophisticated production sites in the world – and of course Made in Germany.

5 ROWE Scan 600 Service Manual Revision V02


Commissioning / Installation
This chapter provides a general introduction to commissioning and installation of the ROWE Scan 600.

Attention:
Please read the safety notes in the Operating Manual (Annex B) first before using the device!

Attention:
1. Do not yet connect the scanner and do not yet switch it ON either!

6 ROWE Scan 600 Service Manual Revision V02


1. 2.

2. Insert the ROWE Scan 600 installation CD.

3. After a few seconds the ROWE Scan 600 installation menu is displayed (Should the “Autorun”-
function be deactivated, select your CD drive manually and start the file autorun.exe).

4. Select Install (1) in the installation menu, select your language (2), and click OK (3).

5. Software installation is effected now. Follow the instructions on the screen.

7 ROWE Scan 600 Service Manual Revision V02


6. After successful software installation, restart the PC (only after being requested to do so).

7. Now connect the scanner and switch it On.

8. Restart the PC. After restart, start the Installation Assistant to configure the scanner and to complete
installation. For this purpose, select the Installation Assistant in the Windows menu (Start ►
Programs ► ROWE Scan 600).

9. Follow the instructions of the Installation Assistant step by step.

Note:
Keep your license at hand in order to activate the purchased Scan 600 options. You received
the license separately from your scanner by mail or e-mail. Install this license when the
respective step of the Installation Assistant is reached!

Typographical Conventions
The present manual uses some typographical conventions which will help you to familiarize quickly with the
manual and consequently with the ROWE Scan 600.

Description: Each section or subsection includes a description of the system functions which are mentioned
in the heading. Furthermore, possible applications as well as directives to be observed are indicated.

Procedure: A procedure is shown after each description. A procedure always starts with a key word
describing the procedure. Afterwards, the individual steps required for executing the procedure are
described.

8 ROWE Scan 600 Service Manual Revision V02


Figures and tables include pictures of product components, screenshots, as well as examples and
diagrams.

Comments: In the present manual, several types of comments are given.


The following types of comments are distinguished.

Note:
Here, you find information allowing smooth functioning of the scan system and other useful
hints.

Attention:
Here, you find information helping to prevent a damage of the scan system, originals, etc.

Caution:
Here, possible hazards for the user of the scan system are pointed out.

Options:
Optional elements are identified in the Service Manual.

9 ROWE Scan 600 Service Manual Revision V02


Note:
This Service Manual is applicable until replaced by a newer
version only. The current Service Manual is always saved in the
ROWE File Manager under

ROWE_Scan_600_Serie > documentation > service_manual.

Please check regularly whether your version used is still


applicable or whether a newer version is already available in the
ROWE File Manager!

Note:
In general, the ROWE diagnosis is to be performed prior to and
after each service operation of a ROWE Scan 600 scanner; this
system provides assistance for all operations on the Scan 600!

Note:
Please support us in the further development of this Service
Manual by sending additional problem solutions or improvements
by email to support@rowe.de.

Thank you very much!

10 ROWE Scan 600 Service Manual Revision V02


2.0 Mechanical / Electrical Structure
2.1 General

Required joining elements and tools:

No Joining elements Part number No. Tool Part number


.
1 Tallow-drop screw 68 / 00 / 854 1 Screwdriver 73 / 00 / 727
Delta PT WN 5151 35x8 Torx Plus 15
2 Countersunk screw 68 / 00 / 855 1 Screwdriver 73 / 00 / 727
Delta PT WN 5154 35x8 Torx Plus 15
3 Countersunk screw 68 / 00 / 838 2 Screwdriver 73 / 00 / 726
Altracs Plus WN 5154 30x8 Torx Plus 10
4 Countersunk screw 68 / 00 / 852 2 Screwdriver 73 / 00 / 726
Altracs Plus WN 5154 30x16 Torx Plus 10
5 Tallow-drop screw 68 / 00 / 840 2 Screwdriver 73 / 00 / 726
Altracs Plus WN 5151 30x8 Torx Plus 10
6 Tallow-drop screw 68 / 00 / 842 2 Screwdriver 73 / 00 / 726
Altracs Plus WN 5151 30x12 Torx Plus 10
7 Tallow-drop screw 68 / 00 / 837 3 Screwdriver 73 / 00 / 354
Delta PT WN 5151 25x8 Torx Plus 08
8 Tallow-drop screw 68 / 00 / 003 4 Cross head screwdriver 73 / 00 / 496
DIN 7985 - M3x6 PH 0
9 Tallow-drop screw 68 / 00 / 025 5 Cross head screwdriver 73 / 00 / 371
DIN 7985 - M4x25 PH 1
10 Tallow-drop screw 68 / 00 / 299 5 Cross head screwdriver 73 / 00 / 371
DIN 7985 - M4x8 PH 1
11 Countersunk screw 68 / 00 / 156 4 Cross head screwdriver 73 / 00 / 496
DIN 965 - M3 x 6 PH 0
12 Screw 68 / 00 / 808 6 Slotted head screwdriver 73 / 00 / 792
DIN 84 - M2x10 3.0

13 Setscrew M4 x 6 68 / 00 / 203 7 Hexagon key 2 mm 73 / 00 / 375


14 Setscrew M3 x 6 68 / 00 / 444 8 Hexagon key 73 / 00 / 791
1.5 mm

Note:
Please note that the Altracs and / or PT screws are self-threading screws. Should it be
equired to remove the screw from such a thread, ensure that the original thread is used again
when screwing-in!

Auxiliaries required for maintenance:

No. Description Number


1 ROWE Scan 600 Calibration Chart 44" SERVICE RM3000/01/00/011
2 ROWE Scan 600 Calibration Chart 60" SERVICE RM3000/03/00/003

Caution:
During all maintenance, inspection, and repair operations, switch the scanner Off and remove
the power cord.

11 ROWE Scan 600 Service Manual Revision V02


2.2 Structure of the Device

The ROWE Scan 600 scanner includes a bottom part, a top part, and a feed table. The originals are placed
on the feed table face-up. Driven feed rollers located in the bottom part and spring-supported pressure
rollers located in the top part, transport the originals. Contact image sensors (CIS) in the top part scan the
original and transfer the data to a PC.

left

back

front

right

Figure 1: ROWE Scan 600

Top part

Feed table with


electronic system
back

front

Bottom part

Figure 2: Cross-section of scanner

12 ROWE Scan 600 Service Manual Revision V02


2.3 Overview with Electronic System

Scanner top

Side box left

Assembly
Contact image sensors

Power supply unit

Contact image sensor


complete

Sensors paper feed


Scan controller and width
detection

Mains
Scanner - bottom part

I/O controller

Power

Table
Drive

Side box right with


keyboard

Figure 3: Overview of ROWE Scan 600 components

13 ROWE Scan 600 Service Manual Revision V02


Figure 4: Wiring ROWE Scan 600
(1100011 simplified)

14 ROWE Scan 600 Service Manual Revision V02


2.4 Structure Scanner Bottom Part

Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!

2.4.1 Reflector Rollers

The ROWE Scan 600 scanner has 6 non-driven reflector rollers (60": 8 rollers) which are located directly
under the contact image sensors (CIS) of the top part. The painting of the rollers reflects the light of the CIS
and thus contributes to the scan quality. Furthermore, the reflector rollers place the original to be scanned in
a defined position to the CIS unit (focus area).
The left and right flanged wheels of the reflector rollers rest against the glass plate. This area is outside the
CIS area. The difference in diameter of the reflector rollers (flanged wheel right – middle – flanged wheel left)
amounts to 0.1 mm. Due to the fact that the roller does not rest against the glass plate in the area of the CIS,
damages of the plate are reduced.

2.4.1 Step 1

Remove the inlay (MA1006126) at the right side box.


Use both hands to grip the inlay at the inscription and push it to the back by applying light pressure. The
locking of the inlay at the side box is released. You can remove the inlay.

Inlay

Side box right complete with


locking

Figure 5: Side box right with disassembly inlay

2.4.1 Step 2

15 ROWE Scan 600 Service Manual Revision V02


Remove the right side box (MA1006286).
Release screws No. 9 (2x) and remove them from the screw holes of the side box. Store the components in
a suitable place outside the device.

Attention:
Cover the feed table with cellular material to avoid damages!

Remove the side box from the side plate. Place the box onto the feed table.

Side box with fastening points

Figure 6: Side box right with fastening points

Remove the ribbon cable of the membrane keyboard at the cable support of the right side plate.

16 ROWE Scan 600 Service Manual Revision V02


Release the plug connection at the adaptor board (BT51/00/319) inside the side box. Store the box in a
suitable place outside the device.

Side box right with adapter board


and keyboard cable

Ribbon cable keyboard

Side plate with cable


support

Figure 7: Side plate right with side box and adapter board

Repeat steps "Remove inlay (MA1006124)" and "Release screws" for the left side box (MA1005935).

17 ROWE Scan 600 Service Manual Revision V02


2.4.1 Step 3

Open the scanner top.


Unlatch the top part by pressing the left and right stop lever. Support the upward motion of the top part by
applying light pressure during the first opening phase. The final position is reached automatically due to the
installed gas pressure springs.

Stop lever left

Scanner top

Stop lever right

Figure 8: Scanner with open top part

2.4.1 Step 4

Remove the table profile (44“: BT03/00/073, 60“: BT03/00/074).


Release screw No. 4 and screw No. 6 at the right and left side plate.

Table profile Screw No. 6 Screw No. 4

Figure 9: Side plate right with screw connection table profile

18 ROWE Scan 600 Service Manual Revision V02


Grip the table profile at the front and move it to the front on the guide rails located on the left and right
between the side plates.

Note:
Make sure that the left and right side plates are not damaged when removing the profile!

Guide rail left


Side plate
left

Table profile

Side plate right


with guide rail inside
Figure 10: Removal table profile

19 ROWE Scan 600 Service Manual Revision V02


2.4.1 Step 5

Remove the original transport plate (44“: MA1005067, 60“: MA1006113).


Release screw No. 1 at the front and screw No. 2 at the back of the plate. Remove the plate from the
centering and store it in a suitable place.

Note:
Make sure that the left and right side plates are not damaged when removing the profile!

Centering
original transport plate

Screw No. 1 Original transport plate

Figure 11: Scanner bottom part with original transport plate

2.4.1 Step 6

Remove the reflector rollers.


Use both hands to grip a complete reflector roller on the left and right side and pull it up and out of the plastic
retainer with little effort. Repeat this step for all 6 and / or 8 rollers.

Reflector roller with ball bearing


left and right

Plastic retainer

Plastic retainer

Figure 12: Scanner bottom part with reflector rollers

20 ROWE Scan 600 Service Manual Revision V02


2.4.1 Step 7

also refer to Steps 1 to 6

Take the new complete reflector rollers (MA1006847) and place them in the plastic retainers.

Note:
Handle the rollers with care! Use clean rollers, only.

Position the original transport plate on the basic profile.

Note:
Make sure that the centering devices at the bottom side of the plate rest in the bore holes of
the profile.

Tighten the screws of the plate at the front and back. Start screwing from the middle.

Centering device at Original transport plate


plate (bottom side)
Reflector roller Reflector roller
Screw connection
front

Bore hole in profile


Screw
connection back Feed roller

Figure 13: Scanner bottom part with rollers and plate


(sectional view)

Note:
Make sure that the reflector rollers and the feed rollers rest exactly in the cutouts of the plate.
The distances between the roller barrels and the plate have to be symmetrical. The roller
barrels must protrude by 1 mm from the plate to the top.

Insert the table profile between the side plates using the guide rails on the left and right and fasten it.

Note:
Make sure that the left and right side plates are not damaged when inserting the profile!

21 ROWE Scan 600 Service Manual Revision V02


Note:
Make sure that the table profile and the guide plate form a plane!

Original plate Table profile

Figure 14: Table profile and original plate


Sectional view

Fasten the left side box.

Place the complete right side box on the table profile and plug the keyboard cable into the adapter board
inside the side box.

Fasten the cable on the right side plate using the cable support. Fasten the screws of the side box.

Note:
Make sure that the cable is not squeezed when placing and screwing the side box down!
Make sure that the two side boxes enclose the side plates!

Allocate the left and the right inlay to the corresponding side boxes and fasten the inlays to the side boxes.

22 ROWE Scan 600 Service Manual Revision V02


2.4.2 Scan Controller

The ROWE Scan 600 scanner features an electronics assembly in the area of the feed table. Here, the scan
controller, the I/O controller, and the power unit are installed.

The scan controller has the following tasks:


- Receipt of the scan data transferred by the CIS units
- Correction of scan data (performance of white balance)
- Buffering and transmission of scan data to the connected computer
- Storage and provision of the correction data required for the white balance
- Sequence control of scan operation
- Control of CIS units
- Interface to I/O controller
- Storage of license options in iButton (button cell)
- Storage of device-specific parameters in iButton
(e.g. counts of counters, device serial number, hardware revision numbers of assemblies)

Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!

2.4.2 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4

Scan controller Trough Cabling I/O controller Power unit


Side plate left with complete cover with cover Side plate right

Figure 15: Arrangement of electronics assembly in the area of the feed table

23 ROWE Scan 600 Service Manual Revision V02


2.4.2 Step 2

Check the scan controller.


Release screws No. 8 (13x) of the cover and remove the cover with cooling element. Store it in a suitable
place outside the device.

Note:
In order to be able to perform an electrical test, the device must be switched On!
In order to be able to perform an electrical test, the device must be in scan mode (feed light
barrier must be covered)!

Screw No. 8

Housing right with


cable connections

Housing left with


Screw No. 8
CAT cable connections
Cover with cooling
element

Figure 16: Controller with cover

24 ROWE Scan 600 Service Manual Revision V02


The following check points are available at the scan controller (see Figure 17):

Point 1: 36 V – voltage
If supply voltage of 36 V is applied to the scan controller, voltage can be checked using a multimeter.
Should the BOOT LED and / or the RESET LED of the scan controller be lighted if voltage is
applied, there is a malfunction.
Point 2: Key RESET / LED RESET / LED BOOT
If voltage is applied to the scan controller and the RESET key is hold down, the RESET LED must be
lighted. As soon as the key is released, the BOOT LED must flash for about 5 seconds and then go
out. If the BOOT LED goes out, the FPGA is configured correctly (OK).
If the BOOT LED is lighted continuously, the device has a faulty software version. A new firmware is
to be installed. An applicable firmware is installed using the Installation Assistant (see software
installation ROWE scan 600, chapter User Manual)
Point 3: USB LED
If a computer is connected via a USB connection, both LEDs flash.
Point 4: ROWE Link LED
If the scan controller is connected via the ROWE-LINK interface, the green LED (bottom) must be
lighted provided that the computer is switched On. The yellow LED (top) should flash (at irregular
intervals) insofar as data are transferred.
Point 5: Cat cable LED
If the CIS units are functioning properly, both LEDs beside the Cat cable socket are lighted
(connection CIS units).

Note:
If the device is in STANDBY mode, the status LED on the keyboard flashes and the scan
controller is without voltage. The LEDs are not lighted, supply voltage of 36 V is applied!
If the device is in SLEEP mode, the LEDs at the Cat cable connections are not lighted!

Scan controller

Connection ROWE Link


4
Cat cable
configuration
44" 60" 2 USB connection
5
gray gray
yellow yellow
3
red red
Connection
blue blue 5 connecting cable
green green Scan – I/O controller

black black
- white
- orange 1
2

Connection
Connections CAT cable iButton power supply 36 V
POWER IN
Figure 17: Controller with check points

25 ROWE Scan 600 Service Manual Revision V02


If the check reveals a defective controller, remove it.
Release the 6 CAT cables (60": 8 cables) on the left side of the controller. Release the cables on the right
side of the controller.
The controller is fastened to the housing by means of 6 screws. Remove screws No. 6. Now, you can
remove the component from the housing. Write the barcode down.
Open the Diagnosis Tool under "Login as service" and enter the old and the new number under
"Components replacement". Follow the instructions of the diagnosis software.

Remove the iButton from the controller.

Note:
The iButton remains a component of the device and has to be attached to the spare part!
The memory must not be replaced and / or extended individually as only the original
configuration is functioning.

Screw No. 6
Memory
Scan controller

Screw No. 6

Housing

Screw No. 6 iButton Screw No. 6

Figure 18: Scan controller

2.4.2 Step 3

also refer to Steps 1 and 2

Take the new scan controller (BT51/00/302) and screw it down in the housing. Attach the iButton. Fasten the
complete cover to the controller housing by means of the screws.
Plug the CAT cables into the corresponding sockets on the left of the scan controller. Position the cable in
the cable fan of the scan controller housing.
Connect the cables on the right side of the controller.
In order to put the scan controller into operation, the firmware must be reinstalled (see Software Installation
ROWE Scan 600, Chapter 2 User Manual).

26 ROWE Scan 600 Service Manual Revision V02


2.4.3 I/O Controller

The I/O controller receives the light barrier signals and controls the paper drive and height setting.

2.4.3 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4

Side plate right

Power unit
I/O controller
with cover

Figure 19: Position of I/O controller in feed table area

27 ROWE Scan 600 Service Manual Revision V02


2.4.3 Step 2

Check the I/O controller.


Release screws No. 8 (10x) of the cover and remove it. Store the component in a suitable place outside the
device.

Note:
In order to be able to perform an electrical test, the device must be switched On!
In order to be able to perform an electrical test, the device must be in scan mode (feed
light barrier must be covered)!

Screw No. 8

Housing

Housing with Cover Housing with


cable connections Screw No. 8 cable connections

Figure 20: Controller with cover

28 ROWE Scan 600 Service Manual Revision V02


The following check points are available at the I/O controller (see Figure 21):

Point 1: 36 V – voltage
If supply voltage of 36 V is applied to the I/O controller, voltage can be checked using a multimeter.
The 5V-EXT and 5V-INT LEDs have to be lighted if voltage is applied. If one of these LEDs is not
lighted, press the RESET key in order to reset the I/O controller. After a reset, both LEDs have to be
lighted.

Point 2: LED
The STATE LED (right) has to flash provided that the I/O controller is in normal operating mode, i.e.
in particular not in standby mode. If the STATE LED does not flash, the I/O controller may be in test
mode. After pressing the RESET key, the STATE LED has to flash in any case, 5V-EXT LED
(middle) and 5V-INT LED have to be lighted then.

Point 3: RESET key


The RESET key initiates a restart of the I/O controller. Afterwards, the
I/O controller is in normal operating mode (not in standby nor test mode). If the STATE LED does not
flash after a reset, the I/O controller either lacks an applicable firmware or there is a hardware defect.
First, a firmware update is to be effected. Such an update is effected by means of the Installation
Assistant (see Software Installation ROWE Scan 600, Chapter 2 User Manual).

Point 4: CAN terminator


The terminal resistor of the CAN bus must always be in position ON (bottom).

Note:
In standby mode, the 5V EXT LED is not lighted.

Connection motor HV
CN 7
Connection motor
Connection sensors feed rollers
60“ width detection
CN 10

Connection sensors encoder,


top part open and pressure
stroke (HV/height adjustment)
CN 12

Connection sensors
paper feed and width
detection
CN 8 / CN 9

Connection keyboard
4
Connection connecting
cable
Scan I/O controller
CN 5

Connection
power supply 36 V 1 I/O controller
3
CN16 2

Figure 21: Controller with check points

29 ROWE Scan 600 Service Manual Revision V02


If the check reveals a defective controller, remove it.
Release the cables on the left and right side of the controller.

The controller is fastened to the housing by means of 6 screws. Remove screws No. 6. Now, you can
remove the component from the housing. Write the barcode down.
Open the Diagnosis Tool under "Login as service" and enter the old and the new number under
"Components replacement". Follow the instructions of the diagnosis software.

Screw No. 6

I/O controller

Housing

Screw No. 6

Figure 22: I/O controller

2.4.3 Step 3

also refer to Steps 1 and 2

Take the new I/O controller (BT51/00/303) and screw it down in the housing.
Fasten the cover to the controller housing by means of the screws.
Plug the cables into the corresponding sockets on the left and right of the I/O controller.
In order to put the I/O controller into operation, the firmware must be reinstalled (see Software Installation
ROWE Scan 600, Chapter 2 User Manual).

30 ROWE Scan 600 Service Manual Revision V02


2.4.4 Power unit, Line Filter, and Switch

The power unit transforms the input voltage 100 V / 240 V into 36 V supply voltage.

2.4.4 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4

Connection 230 V
CN 1

Power switch

Connection to
ground

Power unit

Support plate right

Line filter

Screw No. 5

Terminal

Supply line
100 / 240 V

Connection output voltage


36 V
CN 2

Figure 25: Power unit with output voltage Figure 26: Support plate with terminal in
right side box

31 ROWE Scan 600 Service Manual Revision V02


2.4.4 Step 2

Check the power unit.

Note:
In order to be able to perform an electrical test, the device must be switched On!

The following check points are available at the power unit (see Figure 27 and 28):

Point 1: 230 V – voltage


If supply voltage of 230 V is applied to the power unit (plug CN 1), voltage can be checked using a
digital multimeter.

Point 2: 36 V – output voltage


If output voltage of 36 V is applied to the power unit (plug CN 2), voltage can be checked using a
digital multimeter (check all 36 V and GND connections).

Point 3: LED 1
The LED is lighted if the 36 V output voltage is available.

If the check reveals a defective power unit, remove it.

Caution:
During all maintenance, inspection, and repair operations, switch the scanner Off and remove
the power cord.

Release the cables at the front and back of the component.


The power unit is connected to a support plate. The latter is fastened to the bottom plate by screwing.
Release the 2 screws No. 5. Now, you can remove the unit from the electronics area.

GND

+36

3
1

230 V connection
CN 1

Connection
output voltage 36 V
CN 2

Figure 27: Power unit with input voltage Figure 28: Power unit with output voltage

32 ROWE Scan 600 Service Manual Revision V02


Check the line filter.
The following check points are available at the line filter (see Figure 29):

Point 1: Actuate power switch.


Measure voltage at filter between "L" and "N" 230 V.

If the check reveals a defective line filter, remove it.

Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!

Release the cables at the component.


The line filter is fastened to the support plate by means of 2 screws. Remove screws No. 8.
Now, you can remove the component.

Line filter
L

Support plate

Figure 29: Support plate with line filter

33 ROWE Scan 600 Service Manual Revision V02


Check the power switch.
The following check points are available at the power switch (see Figure 30):

Point 1: Actuate power switch.


Measure line voltage of 230 V between blue and black wire using digital multimeter.

If the check reveals a defective power switch, remove it.

Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!

Release the cables at the component.


The power switched is clipped into the support plate. Release the locking.
Now, you can remove the component.

sw

bl

Power switch Support plate

Figure 30: Support plate with power switch

34 ROWE Scan 600 Service Manual Revision V02


gn / ge
sw
bl

Terminal

Support plate

1
2
gn / ge

Figure 31: Support plate with terminal

2.4.4 Step 3

also refer to Steps 1 and 2

Take the new complete power unit (MA1007143) and fasten it to the bottom plate by screwing. Plug the
cables into the corresponding sockets at the top and the bottom of the power unit.

Take the new line filter (BT56/00/065) and fasten it to the support plate.
Plug the cables into the corresponding sockets at the line filter.

Take the new power switch (BT41/00/231) and fasten it to the support plate.
Plug the cables into the corresponding sockets at the power plug.

35 ROWE Scan 600 Service Manual Revision V02


2.4.5 Keyboard Connection

2.4.5 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4


refer to 2.4.3 I/O Controller / Steps 1 to 2

Plug keyboard Plug Ribbon cable


side of I/O controller
Adapter board

Figure 32: Ribbon cable side box Ribbon cable I/O controller

2.4.5 Step 2

Check the ribbon cable of the keyboard.

Remove the ribbon cable plug from the adapter board in the side box.
Release the keyboard plug on the I/O controller.
By means of a digital multimeter the transition of individual wires at the cable from the I/O plug to the adapter
board plug can be measured (1 – 1, 2 – 2 to 20 – 20).

Note:
Use an auxiliary wire for better contacting (e.g. paper clip).

If you detect an interruption at any wire, replace the cable.

2.4.5 Step 3

also refer to Steps 1 and 2

Take a new cable (BT66/10/285) and plug it onto the board at the I/O controller and in the side box.

36 ROWE Scan 600 Service Manual Revision V02


2.4.6 Sensors Paper Feed

2.4.6 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4


refer to 2.4.3 I/O Controller / Steps 1 to 2

7 / B42

2 / B47

11 / B50
10 / B49
1 / B48
3 / B46
8 / B41 5 / B44 4 / B45

9 / B40 6 / B43

Cabling
sensors

I/O controller
Figure 33: Sensors paper feed
Depicted without original plate

11 / B50 9 / B40

10 / B49 8 / B41

7 / B42

6 / B43

5 / B44

4 / B45

3 / B46

2 / B47

1 / B48
Figure 34: Controller with check points (Item 1 to 12)

37 ROWE Scan 600 Service Manual Revision V02


2.4.6 Step 2

Check the sensors of the paper feed.

Note:
In order to be able to perform an electrical test, the device must be switched On!

The following check points are available at the I/O controller (see Figure 33 and 34):

Point 1: LED sensor B48 (width detection)


When covering the sensor with a hand or a paper strip, the LED lights up.
Point 2: LED sensor B47 (width detection)
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 3: LED sensor B46 (width detection)
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 4: LED sensor B45 (width detection)
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 5: LED sensor B44 (width detection)
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 6: LED sensor B43 (width detection)
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 7: LED sensor B42
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 8: LED sensor B41
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 9: LED sensor B40
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 10: LED sensor B49 (width detection 60“)
When covering the sensor with a hand or a paper strip, the LED lights up.
Point 11: LED sensor B50 (width detection 60“)
When covering the sensor with a hand or a paper strip, the LED lights up.

If the check reveals a defective sensor, remove the original transport plate (see 4.4.1 Replacing Reflector
Rollers / Step 5).

Release the plug from the sensor.


The sensor is fastened to the sensor support by means of a screw. Release screw No. 7.

2.4.6 Step 3

also refer to Steps 1 and 2

Take a new sensor (BT46/00/127) and plug the cable on. Fasten the sensor to the support.

38 ROWE Scan 600 Service Manual Revision V02


2.4.7 Paper Feed Motor

Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!

2.4.7 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4

The ROWE Scan 600 scanner features two driven feed rollers which are located in the bottom part of the
scanner. The rollers are driven by a stepping motor and two synchronous belts on the right side plate.

Top open

Gas pressure spring


right

Feed roller back


with encoder disk and
sensor

Synchronous
belt level 2

Feed roller front

Synchronous
belt level 1
Motor complete

Side plate right

Figure 35: Right side plate with drive

39 ROWE Scan 600 Service Manual Revision V02


2.4.7 Step 2

Release screws No. 5 at the belt tightener. Push the tightener up and tighten the screws again. Now, the belt
is unstressed.
Remove the outer part of the rotation damper to the right. The component is kept onto the inner part by a
magnet.
Release the two screws No. 14 at the inner part of the damper and pull it to the right off the motor shaft.
Remove the washer from the motor shaft.
Unplug the motor cable in the electronics area.
Release the 2 countersunk screws No. 11 which fasten the motor to the bracket of the side plate. Remove
the synchronous belt from the motor shaft. Store the parts in a suitable place. Now, you can remove the
motor.

Belt level 1

Belt tightener

Screws No. 5
Belt tightener

Rotation damper with Washer with Rotation damper


Motor bracket Belt
Motor fastening screws No. 14 chamfer
with screws No. 11

Figure 36: Motor with belt tightener and damper Figure 37: Motor with rotation
damper

40 ROWE Scan 600 Service Manual Revision V02


2.4.7 Step 3:

also refer to Steps 1 and 2

Take the new complete motor (MA1006485) and place it at the motor bracket starting from the electronics
area. Fasten the motor by screws.

Note:
Make sure that the motor connection points to the front!

Plug the connection cable on.


Place the synchronous belt onto the toothed wheel of the motor shaft. Place the washer onto the motor shaft.

Note:
Make sure that the chamfered side of the washer points to the motor!

Note:
Make sure that the belt is not damaged!

Place the inner part of the rotation damper onto the motor shaft and fasten this component. Position the
outer part of the damper.

Set the belt tension.

Setting instructions synchronous belt

Release screws No. 5 of the belt tightener at the motor support. The synchronous belt tension is set
automatically by the tensioning roller and the pressure spring. Tighten the two fastening screws.

Screws No. 5
Belt tightener

Figure 38: Motor with belt tightener and damper

41 ROWE Scan 600 Service Manual Revision V02


2.4.8 Sensor Encoder Disk

2.4.8 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4

An encoder disk is fastened to the back feed roller. A light barrier is allocated to this disk. The two units
supervise the motion of the feed rollers and detect interruptions of the feed motion.
Support plate
Screw No. 3

Sensor paper feed

Encoder disk

Feed roller back with screw


No. 5

Feed roller front Synchronous belt level


2
Figure 39: Feed roller back with sensor paper feed Figure 40: Sensor with
encoder disk

2.4.8 Step 2

Check the paper feed sensor.

The following check point is available at the I/O controller (see Figure 41):

Point 1: If the sensor is covered, the upper LED must be lighted.

I/O controller

1
Connection sensors encoder,
top part open, and pressure
stroke (HV/height adjustment)
CN 12

Figure 41: I/O controller with LED switch top part

42 ROWE Scan 600 Service Manual Revision V02


If the check reveals a defective sensor, remove it. Release screw No. 5 at the back feed roller. Remove the
encoder disk from the roller. Release the plug from the sensor. Release screw No. 3 and the locking at the
support plate and remove the sensor.

2.4.8 Step 3:

also refer to Steps 1 and 2

Take the new sensor (BT46/00/131) and place it into the recess of the support plate. Fasten the sensor by
screws. Plug the sensor cable on.
Fasten the encoder disk to the feed roller.

Note:
Make sure that the encoder disk runs freely and does not touch any adjacent components!

43 ROWE Scan 600 Service Manual Revision V02


2.4.9 Synchronous Belt Level 1 and 2

2.4.9 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4


refer to 2.4.7 Motor Complete / Step 2
refer to 2.4.8 Sensor Paper Feed / Step 2

Toothed washer with


setscrew No. 13

Feed roller back

Synchronous belt tightener


with screws No. 5

Synchronous belt
Level 2

Feed roller front


Syn- Toothed washer with
chronous setscrew No. 13
belt

Figure 42: Synchronous belt level 2

2.4.9 Step 2

Release screws No. 5 at the belt tightener of synchronous belt level 2. Push the tightener up and tighten the
screws again. Now, the belt is unstressed.
Release the setscrew No. 13 of the two toothed washers. Remove the toothed washers from the front and
back feed roller and remove synchronous belt level 2.

44 ROWE Scan 600 Service Manual Revision V02


Gas pressure
spring
Feed roller back Support plate

Screw No. 5

Flanged bearing

Spacer sleeve
Synchronous Feed roller Screw No. 5 Flanged bearing
belt front
level 1 Screw No. 5

Figure 43: Synchronous belt level 1

Release the 3 screws No. 5 of the support plate. Remove the spacer sleeve from the front feed roller and
release the flanged bearings from the support plate. Store the components in a suitable place.
Now, you can remove the synchronous belt of level 1.

45 ROWE Scan 600 Service Manual Revision V02


2.4.9 Step 3

also refer to Steps 1 and 2

Take the new synchronous belt (BT11/00/129) and assemble synchronous belt levels 1 and 2.
Set the synchronous belt tension.

Setting instructions synchronous belt

Release screws No. 5 of the belt tightener. The synchronous belt tension is set automatically by the
tensioning roller and the pressure spring. Tighten the two fastening screws.

Note:
In order to ensure safe transport of the originals, the feed rollers are to be cleaned at regular
intervals!
Make sure that the feed rollers run smoothly!

Note:
Make sure that the spacer sleeves are jammed between the side plate and the support plate
and run in the same way! Make sure that no distortion of the transport system occurs in this
area!

Bearing compensating
disk

Spacer sleeve

Flanged
Gas pressure bearing
spring

Flanged
bearing

Flanged bearing

Toothed washer
Transport shaft front Spacer sleeve Support plate
Transport shaft back
Synchronous belt Toothed washer Synchronous belt
1 2

Figure 44: Side plate right with synchronous belt level 1 and 2
Sectional view

46 ROWE Scan 600 Service Manual Revision V02


2.4.10 Gas Pressure Springs Top Part OPEN - CLOSED

The top part of the ROWE Scan 600 scanner is provided with bearings at the left and right side plate and can
be opened by about 90°. The opening motion is supported by 2 gas pressure springs located at the left and
right side plate.

2.4.10 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 3


refer to 2.4.9 Synchronous Belt Level 2 / Step 2

Upper support

Lock washer

Gas pressure spring

Lower support Lock washer

Figure 45: Gas pressure spring side plate right

2.4.10 Step 2

Release the two lock washers using tool No. 6. Remove the gas pressure spring from upper and lower
support.
Repeat this operation for the left side plate and remove the gas pressure spring.

2.4.10 Step 3

also refer to Step 1

Take the new gas pressure springs (44“: BT16/00/220, 60“: BT16/00/221) and place them on the supports.
Secure the components by means of the lock washer (BT20/00/010).

47 ROWE Scan 600 Service Manual Revision V02


2.5 Structure of Scanner Top

Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!

2.5.1 Glass Plate

The ROWE Scan 600 scanners have a glass plate which is placed manually into the top part and locks there
automatically. No tools are required for assembly and / or disassembly. The CIS allocated to the reflector
rollers in the bottom part rest against the plate. A shield protects the CIS.

2.5.1 Step 1

refer to 2.4.1 Reflector Rollers / Step 3

Open the scanner top.


Unlatch the top part by pressing the left and right stop lever. Support the upward motion of the top part by
applying light pressure during the first opening phase. The final position is reached automatically due to the
installed gas pressure springs.
Press the closers with the left and right thumb. Touch the glass plate with the thumbs in the marked areas
and apply light pressure to the bottom.

Closer for thumb


actuation

Glass plate

Closer for thumb


actuation

Retaining clip
glass plate (5x)

Figure 46: Removing glass plate

48 ROWE Scan 600 Service Manual Revision V02


Press the retaining clips down by about 5 mm. Now, the plate can be removed to the front by rotating it
slightly.

Closer for thumb


actuation (2x)

Glass plate

Retaining clip
glass plate (5x)

Figure 47: Removing glass plate

2.5.1 Step 2

also refer to Step 1

First, place the new glass plate (44“: BT25/00/023, 60“: BT25/00/024) in the retaining clips of the lower
support and push it down again. Swivel the glass plate and let it slide slowly upwards into the second
support.

Note:
Make sure that the edge of the glass plate rests against all 5 retaining clips.

Make sure that the glass plate is inserted on the left and right between the side plates of the
top part!

Make sure that you do not touch that side of the glass plate which points to the CIS heads
when installed nor soil them with dust or dirt as this may have an adverse effect on the scan
result.

Do not touch the CIS elements.

49 ROWE Scan 600 Service Manual Revision V02


2.5.2 Contact Image Sensor (CIS)

2.5.2 Step 1

refer to 2.4.1 Reflector Rollers / Step 3


refer to 2.5.1 Glass Plate / Step 1

Remove the shield.


Unscrew countersunk screw No. 3 on the left and right of the shield. Remove the shield and store it in a
suitable place

Screw No. 2

Retaining clip Sensor complete


Shield complete

Figure 48: Removing shield

2.5.2 Step 2

Remove one CIS.


The complete CIS assembly includes 6 and / or 8 individual sensors with board (CFE) which are arranged in
two rows. The individual CIS sensors are clipped by the manufacturer into a sensor support which is
fastened to the support plate. The assembly is then positioned at a reference plane in the top part of the
scanner and fastened. The complete sensor is fitted with pressure springs which ensure a uniform pressure
of the sensors onto the glass plate.

Connection data cable

Connection
power supply

Sensor fastening
Sensor fastening

Sensor complete

Figure 49: Contact Image Sensor complete


(with CIS – front end)

50 ROWE Scan 600 Service Manual Revision V02


Sensor fastening Connection Sensor support Sensor fastening
data cable
Sensor complete Sensor complete
Figure 50: Contact Image Sensor with sensor support

Release the locking of the sensor by bending the brackets in the middle of the sensor support slightly to the
front and / or to the back. Move the sensor slightly to the front out of the sensor retainer.
Take the data cable and the power supply cable out of the corresponding sockets at CFE. Now, you can
remove the component. Write the barcode down.
Open the Diagnosis Tool under "Login as service" and enter the old and the new number under
"Components replacement". Follow the instructions of the diagnosis software.

2.5.2 Step 3

also refer to Steps 1 and 2

Take a new CIS and plug the data cable and the power supply cable into the corresponding sockets of the
CFE.
Clip the unit into the sensor support.

Sensor Locking latch Sensor


complete at sensor support
Figure 51: Sensor locking (detailed view)

Note:
Make sure that the sensors are clipped correctly into the sensor support!
Make sure that the sensors can be moved easily in vertical direction!
Make sure that there is no dust on the optical system!
Make sure that the shield fits closely in the area of the retaining clips and the closer!
Make sure that the glass plate is inserted properly!

51 ROWE Scan 600 Service Manual Revision V02


2.5.3 Power Supply Unit (PSU)

2.5.3 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4


refer to 2.5.1 Glass Plate / Steps 1 to 2
refer to 2.5.2 CIS / Steps 1 to 2

Remove the 6 and / or 8 sensors from the sensor supports and store them in a suitable place.
Release the screws No. 3 with which the support is fastened to the side plates of the top part on the right.
Release screws No. 5 (44“: 11x, 60“: 12x) at the complete support plate. Now, you can move the support
plate out of the top part to the front about 10 cm to the right. Afterwards, the Power Supply Unit (PSU) of the
CIS is accessible.

Screw No. 5

Support right
with screw No. 3

Sensor Screw No. 5 Complete support Screw No. 5


support plate

Figure 52: Installation of complete support plate

52 ROWE Scan 600 Service Manual Revision V02


2.5.3 Step 2

Check the PSU.

Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!

The following check points are available at the PSU (see Figure 53):

Point 1: 36 V – input voltage


If the supply voltage of 36 V is applied to the PSU, this can be checked by means of a multimeter
between GND (screw) and Point 1.

Point 2: 36 V – voltage (behind fuse)


If a voltage of 36 V is applied to the PSU, this can be checked by means of a multimeter between
GND (screw) and Point 2 (2x).

Point 2: 36 V – voltage (behind fuse)


If a voltage of 36 V is applied to the PSU, this can be checked by means of a multimeter between
GND (screw) and Point 3 / 4.

Point 5: 3.3 V – voltage (LVDS driver)


If a voltage of 3.3 V is applied to the PSU, this can be checked by means of a multimeter between
GND (screw) and Point 5 (CN2_PIN2).

Point 6: 5.0 V – voltage (VCC)


If a voltage of 5.0 V is applied to the PSU, this can be checked by means of a multimeter between
GND (screw) and Point 6 (CN2_PIN3).

Point 7: 8 V – voltage (LEDs)


If a voltage of 8 V is applied to the PSU, this can be checked by means of a multimeter between
GND (screw) and Point 7 (CN2_PIN4).

53 ROWE Scan 600 Service Manual Revision V02


Connection power supply
36V / CN1
Screw No. 6
Screw No. 6

5, 6, 7

GND

3 2 2
4

Screw No. 6 Connection power supply CIS /


CN2

Figure 53: Power Supply Unit (check points)

Connection power supply


CIS /
CN2 – CN9

7/8V

6 / 5.0 V

5 / 3.3 V

GND

Figure 54: Power Supply Unit (power supply / check points)

54 ROWE Scan 600 Service Manual Revision V02


If the check reveals a defective PSU, remove it.
Remove the power supply cable from the board.
The board is fastened to the support plate by means of 6 screws No. 6. Remove the screws. Now, you can
remove the component. Write the barcode down.
Open the Diagnosis Tool under "Login as service" and enter the old and the new number under
"Components replacement". Follow the instructions of the diagnosis software.

2.5.3 Step 3

also refer to Steps 1 and 2

Take the new PSU and fasten it to the support plate by means of the screws.
Plug the power supply cables into the corresponding sockets of the PSU.
Install the CIS unit in the top part.

CIS unit

Screw No. 5

Reference
edge

Figure 55: Installation of complete support plate

Note:
Make sure that the plate edge of the CIS unit rests exactly against the milled reference edge
of the top part (top edge) and that no cable is jammed.

Note:
Please note that the Altracs screw is a self-threading screw. Should it be required to remove
the screw from such a thread, ensure that the original thread is used again when screwing-in!

55 ROWE Scan 600 Service Manual Revision V02


2.5.4 Sensor Top Part OPEN – CLOSED

2.5.4 Step 1

There is a microswitch at the inside of the right side plate which shows whether the top part is OPEN /
CLOSED. This switch is actuated by means of the locking bolt at the right side plate of the scanner.

Note:
If the Scan Manager is started and the switch actuated, a message is displayed on the screen
which says that the top part is open.

Screw No. 2

Stop lever right

Guide plate front

Switch
Pressure roller front

Transition plate - profile

Figure 56: Top part with locking latch and guide plate

2.5.4 Step 2

refer to 2.4.1 Reflector Rollers / Steps 1 to 4


refer to 2.4.3 I/O Controller / Steps 1 to 2

Check the switch top part OPEN / CLOSED.


Release the 5 screws No. 2 of the front guide plate and remove the plate from the profile.

The following check point is available at the I/O controller (see Figure 58):

Point 1: If the switching flag of the switch is actuated, the LED in the middle shall be lighted.

56 ROWE Scan 600 Service Manual Revision V02


Right stop lever top
part

Retaining plate with screw No.


8
Recess locking bolt side
plate right

Switch

Profile

Slot for plate

Figure 57: Switch top part OPEN / CLOSED at top part


(without guide plate front)

I/O controller

Connection sensors encoder,


top part open, and pressure
stroke (HV/height adjustment)
CN 12
1

Figure 58: I/O controller with LED switch top part

If the check reveals a defective switch in the top part, remove it. Release screw No. 8 (2x) and remove the
retaining plate with switch. Unplug the tabs from the switch and remove the component.

2.5.4 Step 3

also refer to Steps 1 and 2

Fasten the new switch (BT46/00/099) to the retaining plate, plug the tab in, and fasten the plate with switch
to the right side plate using the screws.
Cover the front area of the top part with the front guide plate.

Note:
Make sure that the guide plate is flush with the profile slot and that there is no gap between
the plate and the profile!
Make sure that the pressure roller is guided at the edge of the plate!
Make sure that the pressure roller does not rub against the plate!

57 ROWE Scan 600 Service Manual Revision V02


2.5.5 Pressure Rollers

The ROWE Scan 600 scanner has two spring-supported pressure rollers which transport the originals
together with the feed rollers of the bottom part.

2.5.5 Step 1

In order to disassemble the rear pressure roller, release the 5 screws No. 2 of the guide plate.
Regarding disassembly of front pressure roller refer to 1.4.1 Reflector Rollers / Step 3.

Pressure Glass plate Pressure roller


Guide plate
roller front
front
Guide plate Transition plate - Transition plate - Retainer Screw No. 2
back profile profile

Screw No. 2

Figure 59: Top part with guide plate front and back

2.5.5 Step 2

Release the 5 screws No. 2 of the front guide plate and remove the plate from the profile.

2.5.5 Step 3

also refer to Steps 1 and 2

Clip a new pressure roller (BT13/00/241) into the retainers of the top part.
Cover the front and / or rear area of the top part with the guide plate.

Note:
Make sure that the guide plate is flush with the profile slot and that there is no gap between
the plate and the profile!
Make sure that the pressure roller is guided at the edge of the plate!
Make sure that the pressure rollers run smoothly!
Make sure that the pressure roller does not rub against the plate!
Make sure that the closer smoothly stops at the final position!

58 ROWE Scan 600 Service Manual Revision V02


2.6 Option Height Adjustment

2.6.1 Height Adjustment Control

The ROWE Scan 600 scanner can be fitted with a height adjustment feature (HV). This design allows to
move the top part up by up to 30 mm. The thickness of corresponding originals is detected and they are then
transported through the scan area.
The height adjustment option cannot be retrofitted.

Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!

2.6.1 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 2 and 4


refer to 2.4.3 I/O Controller / Steps 1 to 2

In order to actuate the height adjustment option, a printed circuit board is plugged onto the I/O controller. If
the printed circuit board is defective, replace it. Write the barcode down.
Open the Diagnosis Tool under "Login as service" and enter the old and the new number under
"Components replacement". Follow the instructions of the diagnosis software.

Slot printed circuit I/O controller Printed circuit


board height board height
adjustment
Figure 60: I/O controller Figure 61: I/O controller with printed circuit board
height adjustment

2.6.1 Step 2

also refer to Step 1

Take the new printed circuit board (BT51/00/325) and plug it onto the I/O controller.
Fasten the cover to the controller housing by means of the screws.
Plug the cables into the corresponding sockets on the left and right of the I/O controller.

59 ROWE Scan 600 Service Manual Revision V02


2.6.2 Motor and Synchronous Belt for Height Adjustment

2.6.2 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 2 and 4

The height adjustment of the top part is effected by two cam levers on the right and left of the top part.

Guide plate left


complete Eccentric lever Eccentric shaft Motor complete

Figure 62: Height adjustment drive with eccentric lever

The height adjustment is driven by a d.c. motor with gear and a synchronous belt on the left side plate.

Guide plate left


complete

Motor complete

Motor bracket

Eccentric shaft
with clamping set Synchronous belt
Belt tightener Screw No. 10

Figure 63: Height adjustment drive on left side plate

60 ROWE Scan 600 Service Manual Revision V02


2.6.2 Step 2

Release screws No. 5 at the belt tightener The belt is unstressed.


Release screws No. 10 of the complete motor at the motor bracket. You can move the motor to the
electronics area and remove it there.
The synchronous belt can be removed at the big toothed washer.

2.6.2 Step 3

also refer to Steps 1 and 2

Take the new motor (MA1007074) and place it at the motor bracket starting from the electronics area.
Fasten the motor to the bracket by means of the screws.
Take the new synchronous belt (BT11/00/128) and place it around the toothed washers.

Note:
Make sure that the two motor connections are in a horizontal position!

Plug the connection cable on. Set the belt tension.

Setting instructions synchronous belt

Push the belt tightener up and tighten the two fastening screws.

61 ROWE Scan 600 Service Manual Revision V02


2.6.3 Gas Pressure Spring for Relief of Top Part

The top part of the ROWE Scan 600 scanner is fitted with a gas pressure spring on the left and right side
which reduces the weight of the top part during upward motion.

2.6.3 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 2


refer to 2.4.9 Synchronous Belt Level 2 / Step 2 in parts
refer to 2.6.2 Motor and Synchronous Belt for Height Adjustment / Steps 1 to 2

Clamping set Toothed washer


with screws

Figure 64: Eccentric shaft with clamping set

Release the clamping set of the big toothed washer of the height adjustment unit.

Instruction for releasing of clamping set:

Remove the 4 clamping screws from the clamping set. Take 2 of these screws and screw them into threaded
holes of the clamping set. Screw them into the clamping set in turns and at an equal depth until the
component comes off the toothed washer and / or the shaft.

Store the components in a suitable place.

62 ROWE Scan 600 Service Manual Revision V02


Upper support

Lock washer

Gas pressure spring


l f

Fastening bolt

Motor bracket

Fastening bolt Fastening bolt

Figure 65: Gas pressure spring relief left

Upper support

Lock washer
Fastening bolt
Gas pressure spring
right
Fastening bolt

Fastening bolt Support plate height adjustment

Figure 66: Gas pressure spring relief right

63 ROWE Scan 600 Service Manual Revision V02


2.6.3 Step 2

Move the scanner top upwards manually.

Release the locking ring at the top of the gas pressure spring in the left side box.
Remove the motor bracket HV with the gas pressure spring from the fastening bolts. Remove the motor
bracket with damper by releasing the damper from the upper support.
Release the lock washer at the bottom support (motor bracket) and remove the damper.

Release the synchronous belt level 2 in the right side box (refer to 2.4.9 Replacing Synchronous Belt Level 2
/ Step 2 in parts).
Release the locking ring at the top of the gas pressure spring.
Release the support plate HV with the gas pressure spring from the fastening bolts. Remove the support
plate with damper by releasing the damper from the upper support.
Release the lock washer at the bottom support (support plate) and remove the damper.

2.6.3 Step 3

also refer to Steps 1 and 2

Take the new gas pressure springs (BT16/00/301) and place them on the supports. Secure the components
by means of the lock washer (BT20/00/010).
Assemble the components of the left and right side.

Instruction for fastening of clamping set

Take the 4 screws and screw them into the through holes of the clamping set. Screw them into the clamping
set in turns and at an equal depth until the component is clamped onto the toothed washer and / or in the
shaft.

Note:
Make sure that the eccentric shaft shows a lateral play of only about 0.5 mm after having
fastened the clamping set.

Set the synchronous belt tension.

Setting instructions synchronous belt

Push the belt tightener up and tighten the two fastening screws.

Note:
In order to ensure safe transport of the originals, the feed rollers are to be cleaned at regular
intervals!
Make sure that the feed rollers run smoothly!
Make sure that the spacer sleeves are jammed between the right side plate and the support
plate and run in the same way!

64 ROWE Scan 600 Service Manual Revision V02


2.6.4 Sensor Top Part UP / DOWN

2.6.4 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 2

In the right side box of the scanner there are 2 sensors which show whether the top part is UP / DOWN.
These sensors are actuated by a switching flag at the right guide plate.

Sensor top

Sensor bottom Switching flag

Figure 67: Sensors top part UP / DOWN

By means of these sensors, the top and / or bottom final position of the top part is set. The sensors are
mounted onto a support plate and their position can be changed by means of screw No. 4. The bottom
position is characterized in that the surfaces of bottom distance plate and the top plate fit evenly.
Distance plate
Support plate
with sensor top

Screw No. 5

Support plate
with sensor bottom

Distance plate Lower final position

Figure 68: Sensors top part UP / DOWN

65 ROWE Scan 600 Service Manual Revision V02


2.6.4 Step 2
refer to 2.4.1 Reflector Rollers / Steps 1 to 4
refer to 2.4.3 I/O Controller / Steps 1 to 2

Check the sensors top part UP / DOWN.

The following check points are available at the I/O controller (see Figure 69):

Point 1: If the upper sensor is covered, the upper LED must be lighted.

Point 2: If the lower sensor is covered, the lower LED must be lighted.

I/O controller

1 / B51

2 / B52

Figure 69: I/O controller with LEDs top part UP / DOWN

If the check reveals a defective sensor, remove it.


Release screw No. 5 and remove the support plate with sensor. Release the plug from the sensor.

2.6.4 Step 3

also refer to Steps 1 and 2

Fasten a new sensor (BT46/00/131) to the support plate, plug the connector on, and screw the plate down.

66 ROWE Scan 600 Service Manual Revision V02


2.6.5 Vertical Guide Top Part

The top part of the ROWE Scan 600 scanner is supported by a vertical guide at the left and right side plate
of the scanner bottom part.

2.6.5 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 2


refer to 2.6.2 Motor and Synchronous Belt for Height Adjustment / Steps 1 to 2

Side plate left Side plate right

Guide rail Guide rail

Guide elements

Vertical guide unit Vertical guide unit


left complete right complete

Figure 70: Vertical guide unit left Figure 71: Vertical guide unit right

Note:
Should the vertical motion be impaired, lubrication of the guide units may be required. For
this purpose, apply some silicone grease (BT76/00/036) to the guide rails and guide elements
using a screwdriver.

If this operation does not eliminate the error, replace the height adjustment motor (refer to
2.6.2).

Should the problems with the vertical motion of the top part persist, contact the ROWE
Support.

67 ROWE Scan 600 Service Manual Revision V02


2.6.6 Sensor Original Thickness

2.6.6 Step 1

refer to 2.4.1 Reflector Rollers / Steps 1 to 4

In the scanner top part, there is a sensor in the middle of the front pressure roller which detects the original
thickness when moving down the scanner top part and switches the drive off.

Sensor Support Pressure roller


Setscrew with screw No. 3 pressure roller

Figure 72: Sensor original thickness

2.6.6 Step 2

refer to 2.4.1 Reflector Rollers / Steps 1 to 4


refer to 2.4.3 I/O Controller / Steps 1 to 2

Check the original thickness sensor.


Release the 5 screws No. 2 of the front guide plate and remove the plate from the profile.

The following check point is available at the I/O controller (see Figure 71):

Point 1: If the sensor is covered, the upper LED must be lighted.

I/O controller

1 / B53

Figure 73: I/O controller with original thickness LED

If the check reveals a defective sensor, remove it. Release screw No. 3 and remove the sensor. Release the
plug from the sensor.

2.6.6 Step 3

68 ROWE Scan 600 Service Manual Revision V02


also refer to Steps 1 and 2

Fasten a new sensor (BT46/00/131) and plug the connectors on.

Set the original thickness detection in the middle by means of the setscrew.

Setting instructions for original thickness sensor:

Remove the front guide plate at the scanner top part.


Press the front pressure roller in the area of the sensor onto the support.
Set the sensor by means of the setscrew at the setting unit in a way that the LED (refer to Figure 71) on the
I/O controller lights up. Move the setscrew slowly to achieve a setting which is as precise as possible.

Setting unit with height


adjustable
sensor

Setscrew Pressure roller Sensor Guide plate front

Figure 74: Setting original thickness sensor

Axis pressure Support


roller pressure roller

Figure 75: Setting original thickness sensor

Cover the front area of the top part with the front guide plate.

69 ROWE Scan 600 Service Manual Revision V02


Note:
Make sure that the guide plate is flush with the profile slot and that there is no gap between
the plate and the profile!
Make sure that the pressure roller is guided at the edge of the plate!
Make sure that the pressure roller does not rub against the plate!

Screw No. 2

Stop lever right

Guide plate front


Switch

Transition area Pressure roller front


plate - profile

Figure 76: Top part with pressure roller and guide plate

70 ROWE Scan 600 Service Manual Revision V02


2.7 Option Standard Stand

11
9

6 8

2 1

12
7

8
10
9

4
13

4.1

Figure 77: Standard stand

No. Designation Number


1 Traverse crosshead complete 44“: MA1007053 / 60“: MA1007126
2 Side part left complete 1007091
3 Side part right complete 1007118
4 Base complete 1006995
4.1 Wheel BT18/00/099
5 Connecting plate right 1007042
6 Connecting plate left 1007119
7 Support front 1006544
8 Support back 1006543
9 Mount 1006712
10 Bow front 44“: BT60/04/724 / 60“: BT60/04/726
11 Bow back 44“: BT60/04/725 / 60“: BT60/04/727
12 Collecting bag 44“: BT36/00/100 / 60“: BT36/00/101
13 Screw 50x12 BT68/00/843

71 ROWE Scan 600 Service Manual Revision V02


2.8 Option Bracket Touch

Figure 78: Bracket Touch

No. Designation Number


1 Retaining tube bottom complete BT60/04/728
2 Retaining tube top complete BT60/04/729
3 Screen plate complete MA1006732
4 Retaining plate MA1007017
5 Screw 50 x 12 BT68/00/843
6 Knurled screw BT68/00/845
7 Clamping lever BT24/00/081
8 Screw M4x12 BT68/00/020

72 ROWE Scan 600 Service Manual Revision V02


2.9 Option PC Bracket

Figure 79: PC bracket

No. Designation Number


1 Retaining plate complete MA1007116
2 Support plate MA1007071
3 Knurled nut M5 BT68/00/065

73 ROWE Scan 600 Service Manual Revision V02


2.10 Option MFP Stand
8
16
12
14

11

13

10

15

7
2
9

1
3

4.1

Figure 80: MFP Stand

No. Designation Number


1 Traverse crosshead complete MA1007139
2 Side part left complete MA1007137
3 Side part right complete MA1007138
4 Base complete MA1007136
4.1 Wheel BT18/00/098
5 Connecting plate right MA1007042
6 Connecting plate left MA1007119
7 Tube MA1007009
8 Plate MA1007089
9 Cover MA1007088
10 Retaining tube bottom complete BT60/04/730
11 Retaining tube top complete BT60/04/738
12 Screen plate complete MA1006732
13 Knurled screw BT68/00/845
14 Clamping lever BT24/00/081
15 Screw 50 x 12 BT68/00/843
16 Screw M4x12 BT68/00/020

74 ROWE Scan 600 Service Manual Revision V02


2.11 Option PC Bracket MFP

Figure 81: PC bracket MFP

No. Designation Number


1 Bracket MA1007141

75 ROWE Scan 600 Service Manual Revision V02


3.0 Spare Parts List Scanner

Contact image
sensors

Glass plate

Side box left


Connection
power cord
Scan controller

Original transport plate

Reflector rollers

I/O controller

Power unit

Drive
Feed table
Side box right

Figure 82: Overview scanner

No. Designation Number


1 Inlay side box right MA1006126
2 Side box right with keyboard MA1006286
3 Adapter board BT51/00/319
4 Inlay side box left MA1006124
5 Side box left MA1005935
6 Table profile 44“ BT03/00/073
7 Table profile 60“ BT03/00/074
8 Original transport plate 44" MA1005067
9 Original transport plate 60" MA1006113
10 Reflector roller complete with bearings MA1006847
11 Scan controller without iButton BT51/00/302
12 I/O controller BT51/00/303
13 Printed circuit board height adjustment BT51/00/325
14 Power unit complete MA1007143
15 Mains plug BT41/00/231
16 Line filter BT56/00/065
17 Motor complete MA1006485
18 Synchronous belt level 1 and 2 BT11/00/129
19 Sensor encoder disk and setting units height BT46/00/131
adjustment
20 Gas pressure spring 44" BT16/00/220
21 Lock washer BT20/00/010
22 Gas pressure spring 60" BT16/00/221
23 Glass plate 44" BT25/00/023
24 Glass plate 60" BT25/00/024
25 Shield complete 44" MA10/07/348

76 ROWE Scan 600 Service Manual Revision V02


26 Shield complete 60" MA10/07/349
27 Contact image sensor complete BT33/00/295
28 Power supply unit (PSU) BT51/00/300
29 Switch top part OPEN / CLOSED BT46/00/099
30 Sensor paper feed BT46/00/127
31 Pressure roller BT13/00/241
32 Motor complete height adjustment MA1007074
33 Synchronous belt height adjustment BT11/00/128
34 Gas pressure spring height adjustment (top part BT16/00/301
relief)
35 Flanged bearing BT15/00/262
36 Bearing compensating disk BT16/00/305
37 Vertical guide left complete MA1006652
38 Vertical guide right complete MA1006659
39 Screw No. 1 BT68/00/854
40 Screw No. 2 BT68/00/855
41 Screw No. 3 BT68/00/838
42 Screw No. 4 BT68/00/852
43 Screw No. 5 BT68/00/840
44 Screw No. 6 BT68/00/842
45 Screw No. 7 BT68/00/837
46 Cable B40-48/44“ BT66/10/277
47 Cable B53-55/36V/drive BT66/10/279
48 Cable CIS1-6 Cat6/44“ BT66/10/280
49 Cable CN2-7/44“ BT66/10/282
50 Cable l/O – ScanController BT66/10/284
51 Cable I/O - operation BT66/10/285
52 Cable B49, 50, 61/44“ BT66/10/278
53 Cable CIS1-8 CAT6/60“ BT66/10/281
54 Cable CN8-9/60“ BT66/10/283
55 Cable height adjustment BT66/10/287
56 USB adapter BT66/10/302
57 USB2.0 connecting cable BT66/10/305
58 USB2.0 connecting cable BT66/10/306
59 Patch cable Cat5E BT66/10/307
60 USB connecting cable BT66/10/314
61 Braided cable sleeving BT27/00/080

77 ROWE Scan 600 Service Manual Revision V02


4.0 Software
4.1 Minimum Requirements

The minimum requirements regarding the PC for use of the Scan 600 software can be taken from the
manual.

4.2 Software Components

The Scan 600 software package includes the components shown in the figure. The packages highlighted in
blue are the applications available to the user. The other components serve internal control and processing
of image data.

Figure 83: Scan 600 software architecture

78 ROWE Scan 600 Service Manual Revision V02


4.3 Scan Manager

ScanManager is the scan application available to the user and presents the central software component for
daily use of the scanner. Depending on the installed license option, the following ScanManager versions are
available:

− ScanManager LT: Smallest extension stage, standard supply. Supports Scan to File, only.
− ScanManager SE: Standard Edition, extends ScanManager LT by output option on printer.
− ScanManager PRO: Extension by advanced editing options, etc.

The detailed scope of options can be taken from the manual.

4.4 ConfigManager

ConfigManager serves configuration of the scanner and printers to be actuated. In particular, calibration of
the scanner, retrofitting of licenses, and administration of the most important scanner-specific settings
present the main functions. Further information on the ConfigManager is available in the manual.

4.5.1 Scanner - Functional Test

In order to perform a complete functional test of the scanner, start the DiagManager and log on as a
"Service" user with the corresponding password by clicking the key symbol.

79 ROWE Scan 600 Service Manual Revision V02


4.6 Handling regarding Licenses

Upon delivery of a Scan 600, the respective customer obtains a license file which is delivered separately (by
e-mail or on a data carrier). In the scope of the initial installation of the software package and the
commissioning of the scanner, this license file is installed by the customer itself.
Should the customer decide later to purchase one or several other license options, the following course of
actions takes place:

1. Ordering a license option (in general via ROWE website)


2. Generation of license file by ROWE
3. Dispatch of license file (by e-mail or data carrier) to customer
4. Installation of new license file by customer (by means of ConfigManager) The license options are
saved in the iButton of the Scan controller.

4.7 Overview of Possible Malfunctions and Remedy

In the following paragraphs, you find descriptions of different scenarios of malfunctions, how they can be
detected, possible causes, and notes regarding their elimination. The overview is given in a table while the
columns have the following meanings:

Number: Consecutive numbering with subitems if one problem has different causes and thus
different solutions.

Problem: Description of malfunction

Diagnosis: Description how the problem can be detected or by which action.

Cause: Description how the problem may be caused if known and / or relevant

Solution: Procedure of elimination of the problem and / or further localization.

To be eliminated by: Can the problem be eliminated by the user, by support on the phone, or is servicing
on the spot required?

4.7.1 Installation Software / Commissioning Scanner

To be
No. Problem Diagnosis Cause Solution
eliminated by
Installation CD: Window Activate Autorun or start
1 Windows-Autorun not active User
does not open installation via Explorer
Error message No admin rights, insufficient Meet minimum
2 Installation failed User
during installation storage space, JRE, etc. requirements
No connection to scanner
Device is in standby mode. The
via USB (status: not
PC cannot distinguish the
3a connected, Installation Power LED flashes Press green key User
standby mode from a device
Assistant does not
which is not connected
generate any connection)
All LEDs Off Check voltage/cabling,
No voltage can be measured=>
3b although the device replace power unit if Service
Power unit or cabling defective
is switched On applicable
Invalid/defective firmware
ScanController => Firmware
ScanController: Execute Installation
3c installation interrupted, defective Service
Boot LED is lighted Assistant again
firmware or defective
ScanController

80 ROWE Scan 600 Service Manual Revision V02


Unknown device =>
proceed with No. 3e, entry
Entry in Windows
ROWEScan600 =>
3d device manager Driver possibly not installed Service
proceed with No. 3f, no
available?
entry => proceed with No.
3g
USB driver
installed? (search No => Windows driver dialog No => Execute Installation
3e for files RoweLoad interrupted and / or faulty Assistant again, yes => Service
and ROWEUSB in installation proceed with No. 3f
windows directory)
Search for utility
program
No => Deactivate
ROWEScanControll No => perhaps blocked by
3f firewall/virus scanner if Service
er and firewall/virus scanner
applicable
ROWEScanInteface
: started?
ScanController: No additional ROWE LINK
Check connection cable
Recovery LED is connection to other PC!
3g scanner/PC, perhaps defective Service
not lighted, voltage Replace ScanController if
ScanController
OK applicable

Power LED is Connect scanner to other


Faulty / unreliable USB
3h lighted, document USB port of PC (best: rear User
connection
feed functioning side of PC)
Document feed does not
Power LED is not Restart Installation
4 work although scanner is Program machine control not OK User
lighted Assistant
switched On
Connection to scanner ok and No => Check No. 3, if OK
Error message in
license file valid? Yes => => Replace iButton, if
5 License installation fails Installation Service
Problem with iButton, no => see failure persists =>
Assistant
No. 3 ScanController defective
Hardware initialization
fails, error message Diagnosis tool Execute Installation
6a Is Recovery LED lighted? Service
(ScanController) in interface test OK? Assistant again
Installation Assistant
Switch Off/On => does LED on
Hardware initialization I/O controller board flash? => No
fails, error message (I/O Diagnosis tool => Update interrupted or CAN Execute Installation
6b Service
controller) in Installation interface test OK? interface or I/O controller Assistant again
Assistant defective => LED flashes =>
defective firmware?
White balance fails, error
7a Error message Mechanical system/original feed Service
message during calibration
Cleaning, replacing glass
7b Error message Soiling/scraps glass plate/sensor User
plate
7c Error message Soiling/damage calibration chart Cleaning/replacing chart User
7d Error message CIS unit defective Replacing CIS unit Service
Background reflection light
7e Error message Service
barriers (?)
Stitching calibration fails,
Mechanical system/original feed
8a error message during Error message Service
=> Jam (check LED for failure)
calibration
8b Error message Calibration chart damaged Replace chart User
Background reflection light
8c Error message Service
barriers (?)
Calibration margins/scaling Mechanical system/original feed
9a fails, error message during Error message => Jam or stiffness (check LED Service
calibration for failure)
9b Error message Calibration chart damaged Replace chart User
Background reflection light
9c Error message Service
barriers (?)
ICC profiling (scanner) Mechanical system/original feed
10a fails, error message during Error message => Jam or stiffness (check LED Service
calibration for failure)
10b Error message Calibration chart damaged Replace chart User
ICC chart detection fails, analyze
10c Error message Repeat operation Service
diag.tif

81 ROWE Scan 600 Service Manual Revision V02


Clean, execute white
10d Error message Insufficient profile quality User
balance again
Background reflection light
10e Error message Service
barriers (?)
Mechanical system/original feed
Verification of CIS
11a Error message => Jam or stiffness (check LED Service
orientation fails
for failure)
CIS assembly inaccurate
11b Error message Correct CIS assembly Service
(distorted)
11c Error message Calibration chart damaged Replace chart User
Background reflection light
11d Error message Service
barriers (?)
Mechanical system/original feed
Verification resolution/line
12a Error message => Jam or stiffness (check LED Service
pairs fails
for failure)

CIS/glass plate assembly Correct CIS/glass plate


12b Error message Service
inaccurate (distorted) assembly
12c Error message Calibration chart damaged Replace chart User
Background reflection light
12d Error message Service
barriers (?)
ScanManager reports License information not up-to-
13 missing license although Error message date as scanner was Off when Restart ScanManager User
license exists starting the application
Check whether utility
programs
(ROWEScanInterface/
Applications ROWEScanController)
Error message
(ScanManager/Touch, started, check error
14 ("Scan Interface is Utility programs not started Service
ConfigManager) message in Windows
not started!")
do not start Event Viewer, perhaps

uninstalling / new
installation

4.7.2 Scan to File

To be
No. Problem Diagnosis Cause Solution eliminated
by
Image file is not Error message that file could User does not have write Grant write permission or
1a User/Admin
generated not be generated or similar permission for selected directory change storage location
Error message that file could Insufficient storage space on hard Provide for space or
1b User/Admin
not be generated or similar disk/directory/partition store in another drive
Performance mode switched On =>
2a Scan failed Error message "Scan failed" See Item 1 User/Admin
see Item 1
Connection between scanner and
2b Error message "Scan failed" See Installation/Item 3 Service
PC faulty => see Installation/Item 3

4.7.3 Scan to Copy

To be
No. Problem Diagnosis Cause Solution eliminated
by
Printer stopped => Start
1a Image is not printed Check printer job list User/Admin
printer (web interface CUPS)
Check availability in network Printer not available in
1b Adjust configuration User/Admin
(ping or similar) network
Insufficient color rendering Copying line poorly Calibrate scanner and set
2a User/Admin
on color rendering device calibrated/profiled printer profile
Color profiling effected Prepare printer profile for
2b User/Admin
with incorrect original correct original

82 ROWE Scan 600 Service Manual Revision V02


4.7.4 Width Detection

To be
No. Problem Diagnosis Cause Solution
eliminated by
Original placed too far to
Margin on the left the left => Place in the
1a Image incomplete on the left Place in the center User
side is cut off middle +/- tolerance
required
ScanManager, TIFF files Experienced
Width detected e.g. soiling glass plate and /
2a left_edge.tif/right_edge.tif in Clean user and / or
incorrectly or reflector rollers
Scan600/tmp folder support
ScanManager, TIFF files Experienced
2b left_edge.tif/right_edge.tif in Original not placed straight Place straight user and / or
Scan600/tmp folder support
ScanManager, TIFF files Select format, repair original Experienced
2c left_edge.tif/right_edge.tif in Original damaged heavily or use option "reset width user and / or
Scan600/tmp folder detection" support
Color of original
ScanManager, TIFF files Experienced
corresponds exactly to the Select format or use option
2d left_edge.tif/right_edge.tif in user and / or
color of the reflector roller "reset width detection"
Scan600/tmp folder support
and is extremely weak

4.7.5 Stitching

To be
No. Problem Diagnosis Cause Solution
eliminated by
Stitching offset visible
Viewer in
1a along (almost) entire Calibration not perfect Perform calibration User/Admin
ScanManager
length of original
Original transport not optimum =>
Mechanical faults, resistance during Eliminate mechanical
1b ScanManager transport path (perhaps glass plate not faults, calibrate Service
mounted correctly, original transport afterwards
plates, feed rollers worn, etc.)
Stitching offset visible
Resistance in feed path, perhaps Check/correct support
only at front margin (in
2 ScanManager stiffness of reflector roller (must be of reflector roller, Service
particular for very thin,
triggered by front edge of original) calibrate afterwards
light originals)

83 ROWE Scan 600 Service Manual Revision V02


5.0 Maintenance Schedule

The preventive maintenance system of the ROWE Scan 600 ensures that all sensitive components and wear
parts are checked during servicing and replaced if required. Accordingly, a standstill of the device is almost
excluded. The ROWE system displays the message "Service" on the PC screen when due.
This message is displayed each time the scanner is switched On and is to be validated by pressing the
"Enter" key. Furthermore, the message "Service" is permanently shown in the device status of the ROWE
SCAN MANAGER. When the ROWE device shows the message "Service" regarding the outstanding
maintenance, operation does not need to be interrupted but the customer can make an individual
appointment with the authorized ROWE Service in the following days.

Note:
If a service request is not made during a certain period of time after appearance of the
warning "Service", the operator is responsible for consequential damages resulting
therefrom.

After having performed the maintenance operation, the authorized ROWE service engineer prepares a
service report which shows the current state of the ROWE system.
For this purpose, open "Login as service" in the diagnosis tool and follow the instructions. The maintenance
operation takes about 90 minutes. After successful completion of the diagnosis, the service date is reset.

5.1 Regular Maintenance Operations

5.1.1 Paper Feed

Pressure rollers
Check functioning / smooth operation
Possible measures:
- Check plastic bearing elements, remove soiling

Feed rollers
Check functioning / smooth operation

84 ROWE Scan 600 Service Manual Revision V02


Possible measures:
- Check plastic bearing elements, remove soiling
- Replace roller bearings

Check drive / synchronous belt


Possible measures:
- Adjust tension of synchronous belts
- Check connection and fastening

Reflector rollers
Check functioning / smooth operation
Possible measures:
- Check plastic bearing elements, remove soiling
- Replace roller bearings
- In case of damages visible in the scan, replace reflector roller

Glass plate
Check for soiling / damages
Possible measures:
- Remove soiling and abraded particles with glass cleaner / spirit
- In case of damages visible in the scan, replace glass

Check distance and gap to reflector rollers / paper transport


Possible measures:
- Check vertical motion of reflector rollers / spring pressure

Light barriers
Check functioning
Possible measures:
- Clean with vacuum cleaner

Check for soiling


Possible measures:
- Clean with glass cleaner and remove abraded particles
- Clean with vacuum cleaner

Gas pressure spring top part OPEN - CLOSED


Check functioning
Possible measures:
- Replace gas pressure springs

5.1.2 Electronic System

Check power unit


Check functioning
Possible measures:
- Clean with vacuum cleaner

5.1.3 Software (refer to 3.5.1)

85 ROWE Scan 600 Service Manual Revision V02


General trouble-shooting
Possible measures:
- Execute complete diagnosis

Check software version


Possible measures:
- Perform a software update (if required)

86 ROWE Scan 600 Service Manual Revision V02

Vous aimerez peut-être aussi