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Service Manual
1 Revision V02
Table of Contents
1.0 Preface 5
Commissioning / Installation 6
Typographical Conventions 8
Notes 9
4.4 ConfigManager 78
4.5 DiagManager 78
4.5.1 Functional Test of Scanner 78
Contact Data:
Service - Germany
E-mail: service@rowe.de
Phone: +49 27 43 / 92 17 - 22
Fax: +49 27 43 / 92 17 – 57
Support - Germany
E-mail: support@rowe.de
Phone: +49 27 43 / 92 17 - 18
Fax: +49 27 43 / 92 17 – 57
Support - abroad
E-mail: export@rowe.de
Phone: +49 27 43 / 92 17 - 61
Fax: +49 27 43 / 92 17 – 46
By tradition ROWE sets a standard with each new development: Among other things, the ROWE Scan 600
features a resolution of 1,200 x 2,400 dpi, a scan width of up to 60“, and an outstanding productivity. At the
same time, you can count on minor resulting costs and an extraordinary longevity.
In short: The patented ROWE Scan 600 technology with more than 24 innovations provides every
customer with an optimum workflow.
And ROWE looks ahead: Requirements may change or new ones may come up. The comprehensive
modular design of the ROWE Scan 600 ensures an upgrade on the spot at any time.
Regarding production we are also unwilling to compromise: The ROWE Scan 600 is manufactured at one of
the most sophisticated production sites in the world – and of course Made in Germany.
Attention:
Please read the safety notes in the Operating Manual (Annex B) first before using the device!
Attention:
1. Do not yet connect the scanner and do not yet switch it ON either!
3. After a few seconds the ROWE Scan 600 installation menu is displayed (Should the “Autorun”-
function be deactivated, select your CD drive manually and start the file autorun.exe).
4. Select Install (1) in the installation menu, select your language (2), and click OK (3).
8. Restart the PC. After restart, start the Installation Assistant to configure the scanner and to complete
installation. For this purpose, select the Installation Assistant in the Windows menu (Start ►
Programs ► ROWE Scan 600).
Note:
Keep your license at hand in order to activate the purchased Scan 600 options. You received
the license separately from your scanner by mail or e-mail. Install this license when the
respective step of the Installation Assistant is reached!
Typographical Conventions
The present manual uses some typographical conventions which will help you to familiarize quickly with the
manual and consequently with the ROWE Scan 600.
Description: Each section or subsection includes a description of the system functions which are mentioned
in the heading. Furthermore, possible applications as well as directives to be observed are indicated.
Procedure: A procedure is shown after each description. A procedure always starts with a key word
describing the procedure. Afterwards, the individual steps required for executing the procedure are
described.
Note:
Here, you find information allowing smooth functioning of the scan system and other useful
hints.
Attention:
Here, you find information helping to prevent a damage of the scan system, originals, etc.
Caution:
Here, possible hazards for the user of the scan system are pointed out.
Options:
Optional elements are identified in the Service Manual.
Note:
In general, the ROWE diagnosis is to be performed prior to and
after each service operation of a ROWE Scan 600 scanner; this
system provides assistance for all operations on the Scan 600!
Note:
Please support us in the further development of this Service
Manual by sending additional problem solutions or improvements
by email to support@rowe.de.
Note:
Please note that the Altracs and / or PT screws are self-threading screws. Should it be
equired to remove the screw from such a thread, ensure that the original thread is used again
when screwing-in!
Caution:
During all maintenance, inspection, and repair operations, switch the scanner Off and remove
the power cord.
The ROWE Scan 600 scanner includes a bottom part, a top part, and a feed table. The originals are placed
on the feed table face-up. Driven feed rollers located in the bottom part and spring-supported pressure
rollers located in the top part, transport the originals. Contact image sensors (CIS) in the top part scan the
original and transfer the data to a PC.
left
back
front
right
Top part
front
Bottom part
Scanner top
Assembly
Contact image sensors
Mains
Scanner - bottom part
I/O controller
Power
Table
Drive
Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!
The ROWE Scan 600 scanner has 6 non-driven reflector rollers (60": 8 rollers) which are located directly
under the contact image sensors (CIS) of the top part. The painting of the rollers reflects the light of the CIS
and thus contributes to the scan quality. Furthermore, the reflector rollers place the original to be scanned in
a defined position to the CIS unit (focus area).
The left and right flanged wheels of the reflector rollers rest against the glass plate. This area is outside the
CIS area. The difference in diameter of the reflector rollers (flanged wheel right – middle – flanged wheel left)
amounts to 0.1 mm. Due to the fact that the roller does not rest against the glass plate in the area of the CIS,
damages of the plate are reduced.
2.4.1 Step 1
Inlay
2.4.1 Step 2
Attention:
Cover the feed table with cellular material to avoid damages!
Remove the side box from the side plate. Place the box onto the feed table.
Remove the ribbon cable of the membrane keyboard at the cable support of the right side plate.
Figure 7: Side plate right with side box and adapter board
Repeat steps "Remove inlay (MA1006124)" and "Release screws" for the left side box (MA1005935).
Scanner top
2.4.1 Step 4
Note:
Make sure that the left and right side plates are not damaged when removing the profile!
Table profile
Note:
Make sure that the left and right side plates are not damaged when removing the profile!
Centering
original transport plate
2.4.1 Step 6
Plastic retainer
Plastic retainer
Take the new complete reflector rollers (MA1006847) and place them in the plastic retainers.
Note:
Handle the rollers with care! Use clean rollers, only.
Note:
Make sure that the centering devices at the bottom side of the plate rest in the bore holes of
the profile.
Tighten the screws of the plate at the front and back. Start screwing from the middle.
Note:
Make sure that the reflector rollers and the feed rollers rest exactly in the cutouts of the plate.
The distances between the roller barrels and the plate have to be symmetrical. The roller
barrels must protrude by 1 mm from the plate to the top.
Insert the table profile between the side plates using the guide rails on the left and right and fasten it.
Note:
Make sure that the left and right side plates are not damaged when inserting the profile!
Place the complete right side box on the table profile and plug the keyboard cable into the adapter board
inside the side box.
Fasten the cable on the right side plate using the cable support. Fasten the screws of the side box.
Note:
Make sure that the cable is not squeezed when placing and screwing the side box down!
Make sure that the two side boxes enclose the side plates!
Allocate the left and the right inlay to the corresponding side boxes and fasten the inlays to the side boxes.
The ROWE Scan 600 scanner features an electronics assembly in the area of the feed table. Here, the scan
controller, the I/O controller, and the power unit are installed.
Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!
2.4.2 Step 1
Figure 15: Arrangement of electronics assembly in the area of the feed table
Note:
In order to be able to perform an electrical test, the device must be switched On!
In order to be able to perform an electrical test, the device must be in scan mode (feed light
barrier must be covered)!
Screw No. 8
Point 1: 36 V – voltage
If supply voltage of 36 V is applied to the scan controller, voltage can be checked using a multimeter.
Should the BOOT LED and / or the RESET LED of the scan controller be lighted if voltage is
applied, there is a malfunction.
Point 2: Key RESET / LED RESET / LED BOOT
If voltage is applied to the scan controller and the RESET key is hold down, the RESET LED must be
lighted. As soon as the key is released, the BOOT LED must flash for about 5 seconds and then go
out. If the BOOT LED goes out, the FPGA is configured correctly (OK).
If the BOOT LED is lighted continuously, the device has a faulty software version. A new firmware is
to be installed. An applicable firmware is installed using the Installation Assistant (see software
installation ROWE scan 600, chapter User Manual)
Point 3: USB LED
If a computer is connected via a USB connection, both LEDs flash.
Point 4: ROWE Link LED
If the scan controller is connected via the ROWE-LINK interface, the green LED (bottom) must be
lighted provided that the computer is switched On. The yellow LED (top) should flash (at irregular
intervals) insofar as data are transferred.
Point 5: Cat cable LED
If the CIS units are functioning properly, both LEDs beside the Cat cable socket are lighted
(connection CIS units).
Note:
If the device is in STANDBY mode, the status LED on the keyboard flashes and the scan
controller is without voltage. The LEDs are not lighted, supply voltage of 36 V is applied!
If the device is in SLEEP mode, the LEDs at the Cat cable connections are not lighted!
Scan controller
black black
- white
- orange 1
2
Connection
Connections CAT cable iButton power supply 36 V
POWER IN
Figure 17: Controller with check points
Note:
The iButton remains a component of the device and has to be attached to the spare part!
The memory must not be replaced and / or extended individually as only the original
configuration is functioning.
Screw No. 6
Memory
Scan controller
Screw No. 6
Housing
2.4.2 Step 3
Take the new scan controller (BT51/00/302) and screw it down in the housing. Attach the iButton. Fasten the
complete cover to the controller housing by means of the screws.
Plug the CAT cables into the corresponding sockets on the left of the scan controller. Position the cable in
the cable fan of the scan controller housing.
Connect the cables on the right side of the controller.
In order to put the scan controller into operation, the firmware must be reinstalled (see Software Installation
ROWE Scan 600, Chapter 2 User Manual).
The I/O controller receives the light barrier signals and controls the paper drive and height setting.
2.4.3 Step 1
Power unit
I/O controller
with cover
Note:
In order to be able to perform an electrical test, the device must be switched On!
In order to be able to perform an electrical test, the device must be in scan mode (feed
light barrier must be covered)!
Screw No. 8
Housing
Point 1: 36 V – voltage
If supply voltage of 36 V is applied to the I/O controller, voltage can be checked using a multimeter.
The 5V-EXT and 5V-INT LEDs have to be lighted if voltage is applied. If one of these LEDs is not
lighted, press the RESET key in order to reset the I/O controller. After a reset, both LEDs have to be
lighted.
Point 2: LED
The STATE LED (right) has to flash provided that the I/O controller is in normal operating mode, i.e.
in particular not in standby mode. If the STATE LED does not flash, the I/O controller may be in test
mode. After pressing the RESET key, the STATE LED has to flash in any case, 5V-EXT LED
(middle) and 5V-INT LED have to be lighted then.
Note:
In standby mode, the 5V EXT LED is not lighted.
Connection motor HV
CN 7
Connection motor
Connection sensors feed rollers
60“ width detection
CN 10
Connection sensors
paper feed and width
detection
CN 8 / CN 9
Connection keyboard
4
Connection connecting
cable
Scan I/O controller
CN 5
Connection
power supply 36 V 1 I/O controller
3
CN16 2
The controller is fastened to the housing by means of 6 screws. Remove screws No. 6. Now, you can
remove the component from the housing. Write the barcode down.
Open the Diagnosis Tool under "Login as service" and enter the old and the new number under
"Components replacement". Follow the instructions of the diagnosis software.
Screw No. 6
I/O controller
Housing
Screw No. 6
2.4.3 Step 3
Take the new I/O controller (BT51/00/303) and screw it down in the housing.
Fasten the cover to the controller housing by means of the screws.
Plug the cables into the corresponding sockets on the left and right of the I/O controller.
In order to put the I/O controller into operation, the firmware must be reinstalled (see Software Installation
ROWE Scan 600, Chapter 2 User Manual).
The power unit transforms the input voltage 100 V / 240 V into 36 V supply voltage.
2.4.4 Step 1
Connection 230 V
CN 1
Power switch
Connection to
ground
Power unit
Line filter
Screw No. 5
Terminal
Supply line
100 / 240 V
Figure 25: Power unit with output voltage Figure 26: Support plate with terminal in
right side box
Note:
In order to be able to perform an electrical test, the device must be switched On!
The following check points are available at the power unit (see Figure 27 and 28):
Point 3: LED 1
The LED is lighted if the 36 V output voltage is available.
Caution:
During all maintenance, inspection, and repair operations, switch the scanner Off and remove
the power cord.
GND
+36
3
1
230 V connection
CN 1
Connection
output voltage 36 V
CN 2
Figure 27: Power unit with input voltage Figure 28: Power unit with output voltage
Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!
Line filter
L
Support plate
Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!
sw
bl
Terminal
Support plate
1
2
gn / ge
2.4.4 Step 3
Take the new complete power unit (MA1007143) and fasten it to the bottom plate by screwing. Plug the
cables into the corresponding sockets at the top and the bottom of the power unit.
Take the new line filter (BT56/00/065) and fasten it to the support plate.
Plug the cables into the corresponding sockets at the line filter.
Take the new power switch (BT41/00/231) and fasten it to the support plate.
Plug the cables into the corresponding sockets at the power plug.
2.4.5 Step 1
Figure 32: Ribbon cable side box Ribbon cable I/O controller
2.4.5 Step 2
Remove the ribbon cable plug from the adapter board in the side box.
Release the keyboard plug on the I/O controller.
By means of a digital multimeter the transition of individual wires at the cable from the I/O plug to the adapter
board plug can be measured (1 – 1, 2 – 2 to 20 – 20).
Note:
Use an auxiliary wire for better contacting (e.g. paper clip).
2.4.5 Step 3
Take a new cable (BT66/10/285) and plug it onto the board at the I/O controller and in the side box.
2.4.6 Step 1
7 / B42
2 / B47
11 / B50
10 / B49
1 / B48
3 / B46
8 / B41 5 / B44 4 / B45
9 / B40 6 / B43
Cabling
sensors
I/O controller
Figure 33: Sensors paper feed
Depicted without original plate
11 / B50 9 / B40
10 / B49 8 / B41
7 / B42
6 / B43
5 / B44
4 / B45
3 / B46
2 / B47
1 / B48
Figure 34: Controller with check points (Item 1 to 12)
Note:
In order to be able to perform an electrical test, the device must be switched On!
The following check points are available at the I/O controller (see Figure 33 and 34):
If the check reveals a defective sensor, remove the original transport plate (see 4.4.1 Replacing Reflector
Rollers / Step 5).
2.4.6 Step 3
Take a new sensor (BT46/00/127) and plug the cable on. Fasten the sensor to the support.
Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!
2.4.7 Step 1
The ROWE Scan 600 scanner features two driven feed rollers which are located in the bottom part of the
scanner. The rollers are driven by a stepping motor and two synchronous belts on the right side plate.
Top open
Synchronous
belt level 2
Synchronous
belt level 1
Motor complete
Release screws No. 5 at the belt tightener. Push the tightener up and tighten the screws again. Now, the belt
is unstressed.
Remove the outer part of the rotation damper to the right. The component is kept onto the inner part by a
magnet.
Release the two screws No. 14 at the inner part of the damper and pull it to the right off the motor shaft.
Remove the washer from the motor shaft.
Unplug the motor cable in the electronics area.
Release the 2 countersunk screws No. 11 which fasten the motor to the bracket of the side plate. Remove
the synchronous belt from the motor shaft. Store the parts in a suitable place. Now, you can remove the
motor.
Belt level 1
Belt tightener
Screws No. 5
Belt tightener
Figure 36: Motor with belt tightener and damper Figure 37: Motor with rotation
damper
Take the new complete motor (MA1006485) and place it at the motor bracket starting from the electronics
area. Fasten the motor by screws.
Note:
Make sure that the motor connection points to the front!
Note:
Make sure that the chamfered side of the washer points to the motor!
Note:
Make sure that the belt is not damaged!
Place the inner part of the rotation damper onto the motor shaft and fasten this component. Position the
outer part of the damper.
Release screws No. 5 of the belt tightener at the motor support. The synchronous belt tension is set
automatically by the tensioning roller and the pressure spring. Tighten the two fastening screws.
Screws No. 5
Belt tightener
2.4.8 Step 1
An encoder disk is fastened to the back feed roller. A light barrier is allocated to this disk. The two units
supervise the motion of the feed rollers and detect interruptions of the feed motion.
Support plate
Screw No. 3
Encoder disk
2.4.8 Step 2
The following check point is available at the I/O controller (see Figure 41):
I/O controller
1
Connection sensors encoder,
top part open, and pressure
stroke (HV/height adjustment)
CN 12
2.4.8 Step 3:
Take the new sensor (BT46/00/131) and place it into the recess of the support plate. Fasten the sensor by
screws. Plug the sensor cable on.
Fasten the encoder disk to the feed roller.
Note:
Make sure that the encoder disk runs freely and does not touch any adjacent components!
2.4.9 Step 1
Synchronous belt
Level 2
2.4.9 Step 2
Release screws No. 5 at the belt tightener of synchronous belt level 2. Push the tightener up and tighten the
screws again. Now, the belt is unstressed.
Release the setscrew No. 13 of the two toothed washers. Remove the toothed washers from the front and
back feed roller and remove synchronous belt level 2.
Screw No. 5
Flanged bearing
Spacer sleeve
Synchronous Feed roller Screw No. 5 Flanged bearing
belt front
level 1 Screw No. 5
Release the 3 screws No. 5 of the support plate. Remove the spacer sleeve from the front feed roller and
release the flanged bearings from the support plate. Store the components in a suitable place.
Now, you can remove the synchronous belt of level 1.
Take the new synchronous belt (BT11/00/129) and assemble synchronous belt levels 1 and 2.
Set the synchronous belt tension.
Release screws No. 5 of the belt tightener. The synchronous belt tension is set automatically by the
tensioning roller and the pressure spring. Tighten the two fastening screws.
Note:
In order to ensure safe transport of the originals, the feed rollers are to be cleaned at regular
intervals!
Make sure that the feed rollers run smoothly!
Note:
Make sure that the spacer sleeves are jammed between the side plate and the support plate
and run in the same way! Make sure that no distortion of the transport system occurs in this
area!
Bearing compensating
disk
Spacer sleeve
Flanged
Gas pressure bearing
spring
Flanged
bearing
Flanged bearing
Toothed washer
Transport shaft front Spacer sleeve Support plate
Transport shaft back
Synchronous belt Toothed washer Synchronous belt
1 2
Figure 44: Side plate right with synchronous belt level 1 and 2
Sectional view
The top part of the ROWE Scan 600 scanner is provided with bearings at the left and right side plate and can
be opened by about 90°. The opening motion is supported by 2 gas pressure springs located at the left and
right side plate.
2.4.10 Step 1
Upper support
Lock washer
2.4.10 Step 2
Release the two lock washers using tool No. 6. Remove the gas pressure spring from upper and lower
support.
Repeat this operation for the left side plate and remove the gas pressure spring.
2.4.10 Step 3
Take the new gas pressure springs (44“: BT16/00/220, 60“: BT16/00/221) and place them on the supports.
Secure the components by means of the lock washer (BT20/00/010).
Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!
The ROWE Scan 600 scanners have a glass plate which is placed manually into the top part and locks there
automatically. No tools are required for assembly and / or disassembly. The CIS allocated to the reflector
rollers in the bottom part rest against the plate. A shield protects the CIS.
2.5.1 Step 1
Glass plate
Retaining clip
glass plate (5x)
Glass plate
Retaining clip
glass plate (5x)
2.5.1 Step 2
First, place the new glass plate (44“: BT25/00/023, 60“: BT25/00/024) in the retaining clips of the lower
support and push it down again. Swivel the glass plate and let it slide slowly upwards into the second
support.
Note:
Make sure that the edge of the glass plate rests against all 5 retaining clips.
Make sure that the glass plate is inserted on the left and right between the side plates of the
top part!
Make sure that you do not touch that side of the glass plate which points to the CIS heads
when installed nor soil them with dust or dirt as this may have an adverse effect on the scan
result.
2.5.2 Step 1
Screw No. 2
2.5.2 Step 2
Connection
power supply
Sensor fastening
Sensor fastening
Sensor complete
Release the locking of the sensor by bending the brackets in the middle of the sensor support slightly to the
front and / or to the back. Move the sensor slightly to the front out of the sensor retainer.
Take the data cable and the power supply cable out of the corresponding sockets at CFE. Now, you can
remove the component. Write the barcode down.
Open the Diagnosis Tool under "Login as service" and enter the old and the new number under
"Components replacement". Follow the instructions of the diagnosis software.
2.5.2 Step 3
Take a new CIS and plug the data cable and the power supply cable into the corresponding sockets of the
CFE.
Clip the unit into the sensor support.
Note:
Make sure that the sensors are clipped correctly into the sensor support!
Make sure that the sensors can be moved easily in vertical direction!
Make sure that there is no dust on the optical system!
Make sure that the shield fits closely in the area of the retaining clips and the closer!
Make sure that the glass plate is inserted properly!
2.5.3 Step 1
Remove the 6 and / or 8 sensors from the sensor supports and store them in a suitable place.
Release the screws No. 3 with which the support is fastened to the side plates of the top part on the right.
Release screws No. 5 (44“: 11x, 60“: 12x) at the complete support plate. Now, you can move the support
plate out of the top part to the front about 10 cm to the right. Afterwards, the Power Supply Unit (PSU) of the
CIS is accessible.
Screw No. 5
Support right
with screw No. 3
Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!
The following check points are available at the PSU (see Figure 53):
5, 6, 7
GND
3 2 2
4
7/8V
6 / 5.0 V
5 / 3.3 V
GND
2.5.3 Step 3
Take the new PSU and fasten it to the support plate by means of the screws.
Plug the power supply cables into the corresponding sockets of the PSU.
Install the CIS unit in the top part.
CIS unit
Screw No. 5
Reference
edge
Note:
Make sure that the plate edge of the CIS unit rests exactly against the milled reference edge
of the top part (top edge) and that no cable is jammed.
Note:
Please note that the Altracs screw is a self-threading screw. Should it be required to remove
the screw from such a thread, ensure that the original thread is used again when screwing-in!
2.5.4 Step 1
There is a microswitch at the inside of the right side plate which shows whether the top part is OPEN /
CLOSED. This switch is actuated by means of the locking bolt at the right side plate of the scanner.
Note:
If the Scan Manager is started and the switch actuated, a message is displayed on the screen
which says that the top part is open.
Screw No. 2
Switch
Pressure roller front
Figure 56: Top part with locking latch and guide plate
2.5.4 Step 2
The following check point is available at the I/O controller (see Figure 58):
Point 1: If the switching flag of the switch is actuated, the LED in the middle shall be lighted.
Switch
Profile
I/O controller
If the check reveals a defective switch in the top part, remove it. Release screw No. 8 (2x) and remove the
retaining plate with switch. Unplug the tabs from the switch and remove the component.
2.5.4 Step 3
Fasten the new switch (BT46/00/099) to the retaining plate, plug the tab in, and fasten the plate with switch
to the right side plate using the screws.
Cover the front area of the top part with the front guide plate.
Note:
Make sure that the guide plate is flush with the profile slot and that there is no gap between
the plate and the profile!
Make sure that the pressure roller is guided at the edge of the plate!
Make sure that the pressure roller does not rub against the plate!
The ROWE Scan 600 scanner has two spring-supported pressure rollers which transport the originals
together with the feed rollers of the bottom part.
2.5.5 Step 1
In order to disassemble the rear pressure roller, release the 5 screws No. 2 of the guide plate.
Regarding disassembly of front pressure roller refer to 1.4.1 Reflector Rollers / Step 3.
Screw No. 2
Figure 59: Top part with guide plate front and back
2.5.5 Step 2
Release the 5 screws No. 2 of the front guide plate and remove the plate from the profile.
2.5.5 Step 3
Clip a new pressure roller (BT13/00/241) into the retainers of the top part.
Cover the front and / or rear area of the top part with the guide plate.
Note:
Make sure that the guide plate is flush with the profile slot and that there is no gap between
the plate and the profile!
Make sure that the pressure roller is guided at the edge of the plate!
Make sure that the pressure rollers run smoothly!
Make sure that the pressure roller does not rub against the plate!
Make sure that the closer smoothly stops at the final position!
The ROWE Scan 600 scanner can be fitted with a height adjustment feature (HV). This design allows to
move the top part up by up to 30 mm. The thickness of corresponding originals is detected and they are then
transported through the scan area.
The height adjustment option cannot be retrofitted.
Caution:
During all maintenance, inspection, and repair operations switch the scanner Off and remove
the power cord!
2.6.1 Step 1
In order to actuate the height adjustment option, a printed circuit board is plugged onto the I/O controller. If
the printed circuit board is defective, replace it. Write the barcode down.
Open the Diagnosis Tool under "Login as service" and enter the old and the new number under
"Components replacement". Follow the instructions of the diagnosis software.
2.6.1 Step 2
Take the new printed circuit board (BT51/00/325) and plug it onto the I/O controller.
Fasten the cover to the controller housing by means of the screws.
Plug the cables into the corresponding sockets on the left and right of the I/O controller.
2.6.2 Step 1
The height adjustment of the top part is effected by two cam levers on the right and left of the top part.
The height adjustment is driven by a d.c. motor with gear and a synchronous belt on the left side plate.
Motor complete
Motor bracket
Eccentric shaft
with clamping set Synchronous belt
Belt tightener Screw No. 10
2.6.2 Step 3
Take the new motor (MA1007074) and place it at the motor bracket starting from the electronics area.
Fasten the motor to the bracket by means of the screws.
Take the new synchronous belt (BT11/00/128) and place it around the toothed washers.
Note:
Make sure that the two motor connections are in a horizontal position!
Push the belt tightener up and tighten the two fastening screws.
The top part of the ROWE Scan 600 scanner is fitted with a gas pressure spring on the left and right side
which reduces the weight of the top part during upward motion.
2.6.3 Step 1
Release the clamping set of the big toothed washer of the height adjustment unit.
Remove the 4 clamping screws from the clamping set. Take 2 of these screws and screw them into threaded
holes of the clamping set. Screw them into the clamping set in turns and at an equal depth until the
component comes off the toothed washer and / or the shaft.
Lock washer
Fastening bolt
Motor bracket
Upper support
Lock washer
Fastening bolt
Gas pressure spring
right
Fastening bolt
Release the locking ring at the top of the gas pressure spring in the left side box.
Remove the motor bracket HV with the gas pressure spring from the fastening bolts. Remove the motor
bracket with damper by releasing the damper from the upper support.
Release the lock washer at the bottom support (motor bracket) and remove the damper.
Release the synchronous belt level 2 in the right side box (refer to 2.4.9 Replacing Synchronous Belt Level 2
/ Step 2 in parts).
Release the locking ring at the top of the gas pressure spring.
Release the support plate HV with the gas pressure spring from the fastening bolts. Remove the support
plate with damper by releasing the damper from the upper support.
Release the lock washer at the bottom support (support plate) and remove the damper.
2.6.3 Step 3
Take the new gas pressure springs (BT16/00/301) and place them on the supports. Secure the components
by means of the lock washer (BT20/00/010).
Assemble the components of the left and right side.
Take the 4 screws and screw them into the through holes of the clamping set. Screw them into the clamping
set in turns and at an equal depth until the component is clamped onto the toothed washer and / or in the
shaft.
Note:
Make sure that the eccentric shaft shows a lateral play of only about 0.5 mm after having
fastened the clamping set.
Push the belt tightener up and tighten the two fastening screws.
Note:
In order to ensure safe transport of the originals, the feed rollers are to be cleaned at regular
intervals!
Make sure that the feed rollers run smoothly!
Make sure that the spacer sleeves are jammed between the right side plate and the support
plate and run in the same way!
2.6.4 Step 1
In the right side box of the scanner there are 2 sensors which show whether the top part is UP / DOWN.
These sensors are actuated by a switching flag at the right guide plate.
Sensor top
By means of these sensors, the top and / or bottom final position of the top part is set. The sensors are
mounted onto a support plate and their position can be changed by means of screw No. 4. The bottom
position is characterized in that the surfaces of bottom distance plate and the top plate fit evenly.
Distance plate
Support plate
with sensor top
Screw No. 5
Support plate
with sensor bottom
The following check points are available at the I/O controller (see Figure 69):
Point 1: If the upper sensor is covered, the upper LED must be lighted.
Point 2: If the lower sensor is covered, the lower LED must be lighted.
I/O controller
1 / B51
2 / B52
2.6.4 Step 3
Fasten a new sensor (BT46/00/131) to the support plate, plug the connector on, and screw the plate down.
The top part of the ROWE Scan 600 scanner is supported by a vertical guide at the left and right side plate
of the scanner bottom part.
2.6.5 Step 1
Guide elements
Figure 70: Vertical guide unit left Figure 71: Vertical guide unit right
Note:
Should the vertical motion be impaired, lubrication of the guide units may be required. For
this purpose, apply some silicone grease (BT76/00/036) to the guide rails and guide elements
using a screwdriver.
If this operation does not eliminate the error, replace the height adjustment motor (refer to
2.6.2).
Should the problems with the vertical motion of the top part persist, contact the ROWE
Support.
2.6.6 Step 1
In the scanner top part, there is a sensor in the middle of the front pressure roller which detects the original
thickness when moving down the scanner top part and switches the drive off.
2.6.6 Step 2
The following check point is available at the I/O controller (see Figure 71):
I/O controller
1 / B53
If the check reveals a defective sensor, remove it. Release screw No. 3 and remove the sensor. Release the
plug from the sensor.
2.6.6 Step 3
Set the original thickness detection in the middle by means of the setscrew.
Cover the front area of the top part with the front guide plate.
Screw No. 2
Figure 76: Top part with pressure roller and guide plate
11
9
6 8
2 1
12
7
8
10
9
4
13
4.1
11
13
10
15
7
2
9
1
3
4.1
Contact image
sensors
Glass plate
Reflector rollers
I/O controller
Power unit
Drive
Feed table
Side box right
The minimum requirements regarding the PC for use of the Scan 600 software can be taken from the
manual.
The Scan 600 software package includes the components shown in the figure. The packages highlighted in
blue are the applications available to the user. The other components serve internal control and processing
of image data.
ScanManager is the scan application available to the user and presents the central software component for
daily use of the scanner. Depending on the installed license option, the following ScanManager versions are
available:
− ScanManager LT: Smallest extension stage, standard supply. Supports Scan to File, only.
− ScanManager SE: Standard Edition, extends ScanManager LT by output option on printer.
− ScanManager PRO: Extension by advanced editing options, etc.
4.4 ConfigManager
ConfigManager serves configuration of the scanner and printers to be actuated. In particular, calibration of
the scanner, retrofitting of licenses, and administration of the most important scanner-specific settings
present the main functions. Further information on the ConfigManager is available in the manual.
In order to perform a complete functional test of the scanner, start the DiagManager and log on as a
"Service" user with the corresponding password by clicking the key symbol.
Upon delivery of a Scan 600, the respective customer obtains a license file which is delivered separately (by
e-mail or on a data carrier). In the scope of the initial installation of the software package and the
commissioning of the scanner, this license file is installed by the customer itself.
Should the customer decide later to purchase one or several other license options, the following course of
actions takes place:
In the following paragraphs, you find descriptions of different scenarios of malfunctions, how they can be
detected, possible causes, and notes regarding their elimination. The overview is given in a table while the
columns have the following meanings:
Number: Consecutive numbering with subitems if one problem has different causes and thus
different solutions.
Cause: Description how the problem may be caused if known and / or relevant
To be eliminated by: Can the problem be eliminated by the user, by support on the phone, or is servicing
on the spot required?
To be
No. Problem Diagnosis Cause Solution
eliminated by
Installation CD: Window Activate Autorun or start
1 Windows-Autorun not active User
does not open installation via Explorer
Error message No admin rights, insufficient Meet minimum
2 Installation failed User
during installation storage space, JRE, etc. requirements
No connection to scanner
Device is in standby mode. The
via USB (status: not
PC cannot distinguish the
3a connected, Installation Power LED flashes Press green key User
standby mode from a device
Assistant does not
which is not connected
generate any connection)
All LEDs Off Check voltage/cabling,
No voltage can be measured=>
3b although the device replace power unit if Service
Power unit or cabling defective
is switched On applicable
Invalid/defective firmware
ScanController => Firmware
ScanController: Execute Installation
3c installation interrupted, defective Service
Boot LED is lighted Assistant again
firmware or defective
ScanController
uninstalling / new
installation
To be
No. Problem Diagnosis Cause Solution eliminated
by
Image file is not Error message that file could User does not have write Grant write permission or
1a User/Admin
generated not be generated or similar permission for selected directory change storage location
Error message that file could Insufficient storage space on hard Provide for space or
1b User/Admin
not be generated or similar disk/directory/partition store in another drive
Performance mode switched On =>
2a Scan failed Error message "Scan failed" See Item 1 User/Admin
see Item 1
Connection between scanner and
2b Error message "Scan failed" See Installation/Item 3 Service
PC faulty => see Installation/Item 3
To be
No. Problem Diagnosis Cause Solution eliminated
by
Printer stopped => Start
1a Image is not printed Check printer job list User/Admin
printer (web interface CUPS)
Check availability in network Printer not available in
1b Adjust configuration User/Admin
(ping or similar) network
Insufficient color rendering Copying line poorly Calibrate scanner and set
2a User/Admin
on color rendering device calibrated/profiled printer profile
Color profiling effected Prepare printer profile for
2b User/Admin
with incorrect original correct original
To be
No. Problem Diagnosis Cause Solution
eliminated by
Original placed too far to
Margin on the left the left => Place in the
1a Image incomplete on the left Place in the center User
side is cut off middle +/- tolerance
required
ScanManager, TIFF files Experienced
Width detected e.g. soiling glass plate and /
2a left_edge.tif/right_edge.tif in Clean user and / or
incorrectly or reflector rollers
Scan600/tmp folder support
ScanManager, TIFF files Experienced
2b left_edge.tif/right_edge.tif in Original not placed straight Place straight user and / or
Scan600/tmp folder support
ScanManager, TIFF files Select format, repair original Experienced
2c left_edge.tif/right_edge.tif in Original damaged heavily or use option "reset width user and / or
Scan600/tmp folder detection" support
Color of original
ScanManager, TIFF files Experienced
corresponds exactly to the Select format or use option
2d left_edge.tif/right_edge.tif in user and / or
color of the reflector roller "reset width detection"
Scan600/tmp folder support
and is extremely weak
4.7.5 Stitching
To be
No. Problem Diagnosis Cause Solution
eliminated by
Stitching offset visible
Viewer in
1a along (almost) entire Calibration not perfect Perform calibration User/Admin
ScanManager
length of original
Original transport not optimum =>
Mechanical faults, resistance during Eliminate mechanical
1b ScanManager transport path (perhaps glass plate not faults, calibrate Service
mounted correctly, original transport afterwards
plates, feed rollers worn, etc.)
Stitching offset visible
Resistance in feed path, perhaps Check/correct support
only at front margin (in
2 ScanManager stiffness of reflector roller (must be of reflector roller, Service
particular for very thin,
triggered by front edge of original) calibrate afterwards
light originals)
The preventive maintenance system of the ROWE Scan 600 ensures that all sensitive components and wear
parts are checked during servicing and replaced if required. Accordingly, a standstill of the device is almost
excluded. The ROWE system displays the message "Service" on the PC screen when due.
This message is displayed each time the scanner is switched On and is to be validated by pressing the
"Enter" key. Furthermore, the message "Service" is permanently shown in the device status of the ROWE
SCAN MANAGER. When the ROWE device shows the message "Service" regarding the outstanding
maintenance, operation does not need to be interrupted but the customer can make an individual
appointment with the authorized ROWE Service in the following days.
Note:
If a service request is not made during a certain period of time after appearance of the
warning "Service", the operator is responsible for consequential damages resulting
therefrom.
After having performed the maintenance operation, the authorized ROWE service engineer prepares a
service report which shows the current state of the ROWE system.
For this purpose, open "Login as service" in the diagnosis tool and follow the instructions. The maintenance
operation takes about 90 minutes. After successful completion of the diagnosis, the service date is reset.
Pressure rollers
Check functioning / smooth operation
Possible measures:
- Check plastic bearing elements, remove soiling
Feed rollers
Check functioning / smooth operation
Reflector rollers
Check functioning / smooth operation
Possible measures:
- Check plastic bearing elements, remove soiling
- Replace roller bearings
- In case of damages visible in the scan, replace reflector roller
Glass plate
Check for soiling / damages
Possible measures:
- Remove soiling and abraded particles with glass cleaner / spirit
- In case of damages visible in the scan, replace glass
Light barriers
Check functioning
Possible measures:
- Clean with vacuum cleaner