Research Project

ST.
PAUL UNIVERSITY DUMAGUETE

6200 Dumaguete City
Philippines
COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

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APPROVAL SHEET
In partial fulfilment for the requirements in MGT 312 - Methods of Research, for the degree
of BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT.
This research study entitled “THE IMPACTS OF INCREASING NUMBER OF TOURISTS
TO THE RESTAURANT BUSINESS IN DUMAGUETE CITY”, prepared by and submitted
by Shalo Mae G. Bomediano, Marc Verlyn D. Flores, Gerza Marie Raphaelle C. Moleta, and
Charlene K. Villarin, who are recommended for oral examination.
Approved by the committee on Oral Examination with the grade of _______.
ENGR. MA. CAROL P. TUBOG
Research Instructor
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ST. PAUL UNIVERSITY DUMAGUETE
6200 Dumaguete City
Philippines

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ACKNOWLEDGEMENT
We would like to express our deep gratitude to the following persons who helped us in
accomplishing our research study.
First of all we would like to thank God for giving us the motivation, courage, support,
strength, and blessing in every day of our life.
To Engr. Ma. Carol P. Tubog, our research instructor, thank you for guiding us throughout
our journey in making our research study, for the patience and understanding you have given
to us.
To our respondents, the selected restaurant establishments in Dumaguete City, we are truly
grateful for your cooperation. For sparing your time for us in answering our survey
questionnaire that helps us gather the data we need in order to complete our research study.
Without you our research study would be failure without your help.
To our family, we would like to express our sincere thanks for constantly supporting is
especially on the financial aspect in our research study.
Lastly to ourselves respectively, thank you so much for constantly cooperating, for helping
each other, for not losing hope and for always being motivated to finish our research study.
We are truly grateful to all the people who helped us in our study. The experience throughout
the making of our research study have mold us to become the best version of ourselves and
skills we acquired are truly helpful in our future.
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ABSTRACT
The restaurant is where people pay to sit and eat meals that are cooked and served on the
premises. They are an important factor in the choice of a destination for some tourists. We
have observed that there is an increasing number of tourists in Dumaguete City and we like to
know the impacts it has done in the restaurant establishments here.
This research study aims to know the impacts of tourists to the restaurant businesses here in
Dumaguete City. This study also aims to help and provide information to the various
businesses that caters to tourists in Dumaguete city specifically to the restaurants here in our
city.
This research made use of quantitative method because we collected our data through
questionnaire.The results showed that tourists that visits Dumaguete City has a great effect in
our restaurant businesses here financially and economically.
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TABLE OF CONTENTS
TITLE PAGE 1
APPROVAL SHEET 2
ACKNOWLEDGEMENT 3
ABSTRACT 4
TABLE OF CONTENTS 5
LIST OF FIGURES 7
LIST OF APPENDICES 8
CHAPTER I THE PROBLEM AND OBJECTIVES
BACKGROUND OF THE STUDY 9
STATEMENT OF THE PROBLEM 9
RESEARCH OBJECTIVES 10
HYPOTHESIS 10
SCOPE AND LIMITATION OF THE STUDY 11
DEFINITION OF TERMS 11
CHAPTER II REVIEW OF RELATED LITERATURE AND STUDY
RELATED LITERATURE 13
RELATED STUDIES 13
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CHAPTER III RESEARCH METHOD AND PROCEDURE
RESEARCH METHOD 16
SAMPLE DESIGN 16
INSTRUMENTATION/TECHNIQUES 17
DATA GATHERING PROCEDURE 17
CHAPTER IV PRESENTATION AND INTERPRETATION OF DATA
PRESENTATION AND INTERPRETATION 18
CHAPTER V CONCLUSION AND RECOMMENDATION
CONCLUSION 31
RECOMMENDATION 32
APPENDICES 33
REFERENCES 34
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LIST OF FIGURES
Figure 1.0 What type of tourists mostly visits your restaurant? 18
Figure 2.0 Does having foreign tourists an advantage? 19
Figure 3.0 What nationality usually visits your restaurant? 20
Figure 4.0 Are your staffs well trained to cater different types of guests? 21
Figure 5.0 Does your staffs know any foreign languages to cater foreign guests? 22
Figure 6.0 Languages known by the staffs 23
Figure 7.0 Do you have enough space to cater your guests? 24
Figure 8.0 Do the tourists have positive effects in the business? 25
Figure 9.0 Does the number of tourists coming in your 26
establishment affected your sales?
Figure 10.0 What facilities/amenities do you have to attract customers? 27
Figure 11.0 Does having tourists affects the name/ reputation of your establishment? 28
Figure 12.0 Do you prefer any particular cuisine in you restaurant? 29
Figure 13.0 Are you open to accept comments and suggestions from the tourists? 30
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LIST OF APPENDICES
Appendix A - Letter for the Respondents 34
Appendix B – Survey Questionnaire 36
Appendix C – Tally of Data for Presentation 39
Appendix D – Curriculum Vitae 41
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Chapter I
The Research Problem And The Objectives
I. Background Of The Study
The study focuses on The Impact of the Increasing Number of Tourists to the Restaurant
Business in Dumaguete City. Our topic directly or obviously tells us the purpose of this
research and it is to find out whether it favors them or not. Still, we continue to find out
more about this. The tourists play a significant role in any restaurant business since they
too are one of the reasons why a business is running successfully.
This study will help us understand what the restaurant businesses prioritize or continue to
work towards in order to keep on serving and pleasing foreigners or tourists that aren’t so
familiar with what they currently offer. This study aims to understand what the changes
do the tourists bring to the restaurant business. This will also help us know more about
the perspective of those people working in the restaurant business towards the tourists
they cater from day to day.
It shines a light to Dumaguete’s tourism that we too can compete, offer, cater & serve to
any tourists that comes and go with happy faces just like in any city or province.
II. Statement Of The Problem
We have observed the increasing number of tourists that comes in Dumaguete City for the
past few years. With that, the Food and Beverage industry is clearly affected with this.
That’s when the restaurant businesses comes in and becomes relevant. This is the reason
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why we are studying this topic. In connection with that, we have formulated these
following questions: What are the impacts of the increasing number of tourists to the
restaurants in Dumaguete City? Do the restaurants have enough facilities and amenities to
cater the increasing number of tourists?
III. Research Objectives
Our objectives are the following:
 To determine if the tourists affect the sales of a restaurant
 To identify the specific areas in the restaurant for improvement in order to cater
the increasing number of tourists.
 To be able to know the advantages and disadvantages of the increasing number of
tourists.
 To identify the preferred cuisines of guests/tourists.
IV. Hypothesis
H1. The restaurant does not offer good food, facilities, & customer service.
H2. The increasing number of tourists does not affect the sales of the restaurant.
H3. Customer’s experiences & feedbacks do not give positive image to the restaurant.
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V. Scope And Limitations Of The Study
Our study aims to find out what are the impacts that comes with the increasing number of
tourists to the restaurant businesses here in Dumaguete City.
Our study also aims to find out what areas are affected with the change that comes with
the tourists.
The researchers limits this study to only 15 restaurants here in Dumaguete City because
of the limited time and also because some of the establishments didn’t accept the survey.
The study conducted covers the following : Gabby’s Bistro, Café Racer, Lantaw, Lab-as,
Harbour City, Jo’s Inato, Don Atilano, Sans Rival, Max’s, Yellow Cab, Honeycomb,
Mooon Café, Hukad, Dong Juan and Casablanca.
VI. Definitions Of Terms
 Business - The practice of making one's living by engaging in commerce. It is the
activity of making one's living or making money by producing or buying and
selling goods or services.
 Cart system - a serving cart for displaying foods to restaurant patrons.
 City - A city is an area in which a large number of people live fairly close together. It
is an inhabited place of greater size, population, or importance than a town or
village.
 Cuisine – a style or method of cooking, especially as characteristics of a particular
country, region, or establishment.
 Establishment – a business organization , public institution, or household.
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 Food – any nutritious substance that people or animals eat or drink , or that plants
absorb, in order to maintain life and growth.
 Impact - Have a strong effect or influence on someone or something. It’s also
something that has on a situation, process, or person is
a sudden and powerful effect that it has on them.
 Increasing - Become or make greater in size, amount, intensity, or degree.
 Number - an arithmetical value, expressed by a word, symbol, or figure, representing
a particular quantity and used in counting and making calculations and for
showing order in a series or for identification. It is also a quantity or amount.
 Restaurant - a place where people pay to sit and eat meals that are cooked and served
on the premises in exchange for money.
 Tourists – a group of people who travel or visit a place for pleasure or culture.
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CHAPTER II
Review of Related Literature
I. Related Literature
Tourists affecting the Restaurants
The success of restaurants is closely tied to travel and tourism. Across all dining segments,
about one in every four dollars spent at restaurants comes as a direct result of travel and
tourism.
The effect of travel and tourism is most significant in the fine-dining sector, where it
generates 30 percent of sales. Travel and tourism generate about 19 percent of sales in
quickservice restaurants, and about 15 percent of sales in fast-casual restaurants.
Travel and tourism help the restaurant industry create hundreds of thousands of jobs each
year.
Source : http://www.restaurant.org/advocacy/Tourism
II. Related Studies
Analysis of the Relationship between Tourism and Food Culture
Food tourism studies have emerged in recent decades, focusing on food destination, food
tourists and hygiene issues, using both qualitative and quantitative analyses . Gastronomic
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tourists experience a complete sensory experience, especially in terms of flavor, suggesting,
according to Cohen and Avieli , that through food, tourists receive a greater engagement with
the environment where the visit takes place, far from the role of simple observer traditionally
associated with tourist visits. In addition, gastronomy is part of the cultural, social,
environmental, sustainable and economic history of nations and their people. This is because
it reflects a certain lifestyle of the different geographical areas, strengthening traditions in
rural areas and modernity in urban areas, as it is something rooted in their own culture and
tradition , although this implies a constant need for innovation in products and services to
provide greater value and thus achieve greater competitiveness in a given location in relation
to other destinations . Therefore, local and regional food could give added value to the
destination and contribute in this way to the competitiveness of the geographic area , and, in
this sense, many researchers highlight that each country/region/city should promote food as a
central attraction to tourists as dining out and trying national and local cuisines are pleasant
activities for most tourists . In fact, gastronomy involves a transfer of knowledge and
information about the people, culture, traditions and identity of the visited place.
Source : Sustainability pdf by Francisco Javier Jiménez-Beltrán *, Tomás López-Guzmán and
Francisco González Santa Cruz
The Role of Food and Culinary Condition in Tourism Industry
From the public perspective food assumes a secondary and minor role in tourism industry
which is evaluated by Tourists words of mouth. Occasionally in these assessments, even the
diversity of globetrotters' viewpoints and their cultural, social and even religious
characteristics are not taken into consideration. In this article various effective techniques for
attracting tourists' attention to Iranian dishes are discussed. Additionally, some attempts made
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in different states for achieving desirability of food, its ingredients and delivering problems
from world travelers' view, have been pointed out. The gap between the culinary condition
and tourists' expectations has also been debated.
Restaurants serve a significant and vital role in tourism. Not only they provide tourists with
food, but also they create their experiences. In fact, restaurants are not merely designed for
eating purpose . Foodservice, which plays a supportive role, is key parts of tourism industry.
Flawless performance of restaurants requires deep understanding of customers' demands,
needs and expectations.
Some researchers have studied the effects of food serving quality on the selection of places by
tourists. In theses researches, eating food has been investigated as one of the travelling
motivations and as a factor affecting the selection of restaurants by the passengers.
Source : Middle-East Journal of Scientific Research 9 (6): 826-833, 2011 ISSN 1990-9233 ©
IDOSI Publications, 2011 https://www.idosi.org/mejsr/mejsr9(6)11/20.pdf
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Chapter III
Research Method and Procedure
I. Research Method
In our research study, we used the Quantitative Method because we collected our data through
our survey questionnaires. We used two forms for our question, the checklist format and
open-ended format. The checklist format because our questionnaires are already in a
structured form. The open-ended format for us to understand better the situation and reasons
behind the answers given from the checklist.
II. Sample Design
In our research study we used non-probability sampling because we are focusing on the
restaurant establishments as our target respondents. We used one of the four kind of the non-
probability sampling which is the purposive or the judgment sampling. We selected the
restaurants who are fit in the purpose of our study. Among the restaurants here in Dumaguete
City we selected 15 restaurant establishments that gave us the data we need for our research
study.
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III. Instrumentation/Techniques
The instrument we used to get the data we need is through the survey questionnaire. The
questionnaire we had provided consisted of 13 questions that would help us answer our
objectives.We then disseminated these questionnaires to the fifteen restaurants we selected.
The first part of the questionnaire is Name of the establishment and the years of business here
in Dumaguete City. The second part are the different questions that will give us the answers
for our analization.
IV. Data Gathering Procedure
We formulated our questions basing on our topic on what are the impacts of the increasing
number of tourists bring about to the restaurant establishments. We then randomly distributed
the survey questionnaires to fifteen (15) restaurants in Dumaguete City. We asked a little of
their time to answer our questionnaire but we also prepared ourselves from rejection because
of their busy schedules. Despite the rejection, 15 kind restaurants accommodated us. We then
waited for at least a day for them to answer. After collecting the necessary data, the
researchers tallied and tabulated the data. The information gathered will be used to get the
conclusion of the research.
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Chapter IV
Presentation and Interpretation of Data
Q1:What types of tourists mostly visits your

restaurant?
14
12
10
8
Q1:What types of tourists
6 mostly visits your restaurant?
0
Solo -female Solo-male Group Family
Figure 1.0
What type of tourists mostly visits your restaurant?
Interpretation:
By analyzing the data most of the “group” type of tourists are the ones who mostly visits the
restaurants of Dumaguete City next is the “family” type of tourist that usually dines in and
orders in bulk. Then the “solo female” and “solo male” type of tourist are the one’s usually
not seen in the restaurants of Dumaguete City.
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Q2: Does having foreign tourists an

advantage?
16
14
12
10
8 Q2: Does having foreign tourists

an advantage?
6
0
Yes No
Figure 2.0
Does having foreign tourists an advantage?
Interpretation:
The respondents answered “Yes” to the question “does having foreign tourist an advantage?”
simply because foreign tourists helped them increase their revenue as well as promote their
business to the other tourists. They served as walking advertisers to the establishments.
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Q3: What nationality usually visits your

restaurant?
14
12
10
8
Q3: What nationality usually
6 visits youyr restaurant?
0
American Japanese Korean Chinese
Figure 3.0
What nationality usually visits your restaurant?
Interpretation:
The respondents says that their foreign customers are Americans followed by Koreans,
Chinese and Japanese. As they specify there are also a lot of European and Local tourist who
are coming over their restaurants.
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Q4: Are your staffs well trained to cater

different types of guests?
16
14
12
10
Q4: Are your staffs well trained
8
to cater different types of
6 guests?
0
Yes No
Figure 4.0
Are your staffs well trained to cater different types of guests?
Interpretation:
All the respondents answered “YES” in Q4. This means that their staffs are well trained and
eligible in dealing different types of guest.
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Q5: Does your staffs know any foreign

languages to cater foreign guests?
14
12
10
8
Q5: Does your staffs know any
6 foreign languages to cater
foreign guests?
4
0
Yes No
Figure 5.0
Does your staffs know any foreign languages to cater foreign guests?
Interpretation:
13 of respondents says that their staffs knows some foreign language in catering foreign
guests and 2 of our respondents says that their staffs doesn't know any foreign languages in
catering foreign guests. With the result this helps a lot in catering guests and is also an
advantage for them because knowing foreign languages is essential nowadays in our business
environment.
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Q6: If yes, what languages? (pls refer to Q5)

16
14
12
10
8 Q6: If yes, what languages? (pls

refer to Q5)
6
0
Japanese Korean Chinese English
Figure 6.0
Languages known by the staffs
Interpretation:
Most of the respondents said that their staff knows how to speak English in dealing with
foreign guests, 3 respondents said that staffs knew how to speak in Chinese and 1 respondent
says that they have staffs that knows how to converse in Korean.
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Q7: Do you have enough space to cater your

guests?
14
12
10
8
Q7: Do you have enough space
6 to cater your guests?
0
Yes No
Figure 7.0
Do you have enough space to cater your guests?
Interpretation:
2 out of 15 of the respondents says that they don't have that enough space in catering a huge
number of tourists. Most of the restaurants in our city can cater big numbers of tourists dining
in their restaurants. Having a larger dining area is very important because as you can see the
number of tourist has been growing for the past few years. This is an essential aspect in the
restaurant establishments to cater all the guests that visits them.
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Q8: Do the tourists have positive effects in

the business
16
14
12
10
8 Q8: Do the tourists have

positive effects in the business
6
0
Yes No
Figure 8.0
Do the tourists have positive effects in the business?
Interpretation:
1out o 15 of our respondents says that tourist doesn't have any positive effects in their
restaurants because most of their customers are local people from our City. Then most of the
respondents says that they have positive effects to them, this simply means that most of the
restaurants in Dumaguete City benefits something from the tourists that are dining in their
restaurants because tourists can increase their revenue at the same time promote their business
globally.
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Q9: Does the number of tourists coming in

your establishment affected your sales?
16
14
12
10
Q9: Does the number of tourists
8
coming in your establishment
6 affected yor sales?
0
Yes No
Figure 9.0
Does the number of tourists coming in your establishment affected your sales?
Interpretation:
Most of our respondents says that the tourists has a big effect on their sales and only one of
our respondents says that tourists doesn't have any effects in their sales.
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Q10: What facilities/amenities do you have

to attract customers?
10
9
8
7
6
5 Q10: What facilities/amenities
4 do you have to attract
3 customers?
2
1
0
WiFi Smoking dining Non-smoking
area dining area
Figure 10.0
What facilities/amenities do you have to attract customers?
Interpretation:
Most of our respondents says that their non smoking dining area is one of their facilities that
can attract tourists next is the WiFi service followed by the smoking dining area. Some of
their amenities that can attract the tourists is the ambiance, function room for all occasion,
live bands and their food system that they are offering just like cart system.
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Q11: Does having tourists affects the

name/reputation of your establishment
14
12
10
8
Q11: Does having tourists
6 affects the name/reputation of
your establishment
4
0
Yes No
Figure 11.0
Does having tourists affects the name/ reputation of your establishment?
Interpretation:
13 out of 15 respondents answered Yes that the tourists affects the reputation of their
restaurants because tourists help their restaurants to be known to others places and be able to
have the asset to deliver a international dining experience.
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Q12: Do you prefer any particular cuisine in

your restaurant?
10
9
8
7
6
Q12: Do you prefer any
5
particular cuisine in your
4 restaurant?
3
2
1
0
Yes No
Figure 12.0
Do you prefer any particular cuisine in you restaurant?
Interpretation:
9 out of 15 prefer a particular cuisine in their restaurants simply to get a particular target
market to increase their sales. Somehow some of the restaurants offer Filipino, European,
Mexican & American cuisine.
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Q13: Are you open to accept comment and

suggestion from the tourists?
16
14
12
10
Q13: Are you open to accept
8
comment and suggestion from
6 the tourists?
0
Yes No
Figure 13.0
Are you open to accept comments and suggestions from the tourists?
Interpretation:
All of the respondents says that they are open for some comments and suggestion from the
tourists. In this way the establishments will know what and how to improve their food and
services that they offer. They can help and give them ideas to attract more customers and be
able to give them a delightful experience.
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Chapter V
Conclusion and Recommendation
I. Conclusion
The purpose of our study is to know what are the impacts of the growing number of tourists in
Dumaguete City to the restaurant establishments, if it really have affected them from the past
few years. Through our results we have found out that tourists really had an impact to
Dumaguete City’s restaurant establishments. It revealed that the tourists have some positive
impacts to them. One of it are the boost of sales of their restaurants. It also helps them
promote their restaurants internationally. With the positive feedbacks from the tourists it
simply says that the service and product of the restaurants here in Dumaguete can compete to
other businesses globally. The restaurants adapted ways to cater the growing numbers of
tourists. Like for the foreign tourists the restaurant staffs were trained well and knows how to
converse with them by knowing other foreign languages since communication is one of the
most important attribute to know in catering tourists. They also have provided a much bigger
space for the tourists. They provided some amenities/facilities to attract tourists. Restaurants
here in Dumaguete also offers different types of cuisines like American, European, Mexican,
Japanese, Chinese and Filipino cuisine.
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II. Recommendation
We recommend that restaurant businesses should always be flexible to change and
continually strive to be better for them to cater the locals and tourists. They should always
prioritize the customers, tourists or not. Foods, Facilities, Services & etc. should always be a
working progress for local & tourist customers to leave with happy faces and stomachs and
for them to keep coming back.
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APPENDICES
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References
Source : http://www.restaurant.org/advocacy/Tourism
Source : Sustainability pdf by Francisco Javier Jiménez-Beltrán *, Tomás López-Guzmán and
Francisco González Santa Cruz
Source : Middle-East Journal of Scientific Research 9 (6): 826-833, 2011 ISSN 1990-9233 ©
IDOSI Publications, 2011 https://www.idosi.org/mejsr/mejsr9(6)11/20.pdf
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APPENDICES
APPENDIX A
Letter for the Respondents
DEAR RESPONDENTS;
We are currently 3rd year students taking up Bachelor of Science in Hotel and
Restaurant Management from St. Paul University Dumaguete under the research class of Engr.
Carol P. Tubog. Our research study is “The Impact of the Increasing Number of Tourists to
the Restaurant Business in Dumaguete City“. We made this not only of our own purpose but
for the others as well, specifically in the Food and Beverage Industry. Our study aims to
answer these questions:
 What are the impacts of the increasing number of tourists to the restaurants in
Dumaguete City?
 Do the restaurants have enough facilities and amenities to cater the increasing
number of tourists?
Rest assured that whatever information gathered will be treated with utmost confidentiality.
Hoping to have the questionnaire completed on or before May 25, 2018.
We are hoping for your cooperation and full honesty.
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Thank you very much.
Respectfully yours,
Charlene K. Villarin Gerza Marie C. Moleta
Marc Verlyn D. Flores Shalo Mae Bomediano
Noted by:
Engr. Ma. Carol P. Tubog
Mgt 114 Instructor
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APPENDIX B
Survey Questionnaire
Name of Establishment:___________________
# of years in Business:____________________
Put a check mark on the space provided.
1. What type of tourists mostly visits your restaurant? (Check all that applies.)
___Solo-female
___Solo –male
___Group
___Couple
___Family
2. Does having foreign tourists an advantage?
___Yes ___No
Why?________________________________________________________________
_________
3. What nationality usually visits your restaurant?
___American
___Japanese
___Korean
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___Chinese
___Others, pls. specify_________________________________
4. Are your staffs well trained to cater different types of guests?
___Yes ___No
5. Does your staffs know any foreign languages to cater foreign guests?
___Yes ___No
6. If yes, what languages?(pls refer to Q5)
___Japanese
___Korean
___Chinese
___English
___Others, pls. specify____________________
7. Do you have enough space to cater your guests?
___Yes ___No
8. Do the tourists have positive effects in the business?
___Yes ___No
If Yes,
how?________________________________________________________________
_________
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9. Does the number of tourists coming in your establishment affected your sales?
___Yes ___No
10. What facilities/amenitites do you have to attract customers?
___WiFi
___Smoking dining area
___Non-smoking dining area
___Air-conditioned area
___Others pls. specify_____________________
11. Does having tourists affects the name/reputation of your establishment?
___Yes ___No
How?________________________________________________________________
_________
12. What cuisine do you offer in your restaurant?
___Chinese Cuisine ___Korean Cuisine
___Filipino Cuisine ___Japanese Cuisine
___American Cuisine ___European Cuisine
___Mexican Cuisine
13. Are you open to accept comment and suggestion from the tourists?
___Yes ___No
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APPENDIX C
Tally of Data for Presentation
Q1 Tally Total Tally
Solo-Female I 1
Solo-Male I 1
Group IIIII-IIIII-III 13
Family IIIII-IIII 9

Yes IIIII-IIIII-IIII 14
No I 1

American IIIII-IIIII-III 13
Japanese IIIII-I 6
Korean IIIII-IIIII-I 11
Chinese IIIII-IIII 9

Yes IIIII-IIIII-IIIII 15
No - 0

Yes IIIII-IIIII-III 13
No III 3

Japanese - 0
Korean I 1
Chinese III 3
English IIIII-IIIII-IIIII 15
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No II 2

No I 1

No I 1

Wi-Fi IIIII-III 8
Smoking Dining Area II 2
Non-Smoking Dining Area IIIII-IIII 9

No II 2

Yes IIIII-IIII 9
No IIIII-I 6

Yes IIIII-IIIII-IIIII 15
No - 0
41
6200 Dumaguete City
Philippines

___________________________________________________________________________
APPENDIX D
Curriculum Vitae
Researcher #1
SHALO MAE BOMEDIANO

Home Address: Mabinay, Negros Oriental
Cell Phone #: 09013456643
Email Address: shalomae213@yahoo.com
PROFILE
.
 To obtain a responsible and challenging job and opportunity where I can practice my
knowledge and develop my personality as a career person while utilizing my skills.
PERSONAL
Age: 18 Height: 5’2

Sex: Female Weight: 39 kg
Date of Birth: September 17,1999 Place of Birth: Dumaguete City
Marital Status: Single Nationality: Flipino
EDUCATION
Tertiary
SAINT PAUL UNIVERSITY DUMAGUETE
College of Business and Information Technology
Bachelor of Science in Hotel and Restaurant Management (2017-current)
Secondary
Mabinay National High School (2011-2015)
Elementary
Mabinay Central School (2005-2011)
Pre-School – (2002-2005)
42
6200 Dumaguete City
Philippines

___________________________________________________________________________
Researcher #2
MARC VERLYN D. FLORES
Home Address: Valencia Road, Brngy. Combado,

Bacong Negros Oriental
Cellphone Nuumber: 09268408164
Email Address: verlynflores2@gmail.com
OBJECTIVES
 Dependable person with academic experience and knowledge on various components
in the basics of HRM
 Has interest in hands-on work
 Technically proficient in basic Microsoft Office ( Word, Excel, PowerPoint)
PERSONAL
Age: 19 Height: 5’7 ½

Sex: Male Weight: 48 kg
Date of Birth: April 23, 1998 Place of Birth: Dumaguete City, Negros
Oriental
Marital Status: Single Nationality: Filipino
Mother: Mayrin D. Flores Occupation: Civil Engineer

Father: Marco B. Flores Occupation: Self Employed
Sibling: Marc Venthony D. Flores
Vera May D. Flores
Hobbies & Interest: Reading, Surfing the internet, playing Volleyball
EDUCATION
Tertiary
High School
North Road Bantayan Dumaguete City, Negros Oriental
(2011-2015)
Grade School
North Road Bantayan Dumaguete City, Negros Oriental
(2005-2011)
43
6200 Dumaguete City
Philippines

___________________________________________________________________________
Researcher #3
GERZA MARIE RAPHAELLE C. MOLETA

Home Address: 17 Libertad Street, Dumaguete City, Negros Oriental
Cell Phone #: 09062296543
Email Address: gerza_gigi@yahoo.com
PROFILE
.
 knowledge on various components in the basics of HRM

 Has willingness and skills in hands-on work
PERSONAL
Age: 19 Height: 5’2

Date of Birth: September 12,1997 Place of Birth: Dumaguete City
Marital Status: Single Nationality: Flipino
Mother: Josephine Mae C. Moleta Occupation: Deceased

Father: Roger G. Moleta Occupation: Engineer
EDUCATION
Tertiary
Bachelor of Science in Hotel and Restaurant Management (2014 – current)
High School
North National Highway, Bantayan, Dgte.City (2010-2014)
Grade School
North National Highway, Bantayan, Dgte.City (2004-2010)
44
6200 Dumaguete City
Philippines

___________________________________________________________________________
Researcher #4
CHARLENE K. VILLARIN
Home Address: Highway Bong-ao, Valencia, Negros Oriental
Cellphone Number: 09269509286
Email Address: tarline97@gmail.com
OBJECTIVES
 To able to apply my knowledge and skills in the workplace.

 To be an efficient and productive employee that possesses impeccable written and
verbal communication skills and excellent interpersonal skills.
PERSONAL
Age: 20 years old Height: 5 ft.

Date of Birth: October 9, 1997 Place of Birth: Dumaguete City, Negros
Oriental
Marital Status: Single Nationality: Filipino
Mother: Prescilla K. Villarin Occupation: Teacher

Father: Efren I. Villarin Occupation: Retired Employee
Sibling/s: Erwin K. Villarin
Karen K. Villarin
Hannah K. Villarin
EDUCATION
Tertiary
High School
SAN PEDRO ACADEMY
Luzuriaga St, Valencia, Negros Oriental
Elementary
VALENCIA CENTRAL ELEMENTARY SCHOOL
Poblacion, Valencia, Negros Oriental
45

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ST.

PAUL UNIVERSITY DUMAGUETE

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

of BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT.

This research study entitled “THE IMPACTS OF INCREASING NUMBER OF TOURISTS

TO THE RESTAURANT BUSINESS IN DUMAGUETE CITY”, prepared by and submitted

Charlene K. Villarin, who are recommended for oral examination.

Approved by the committee on Oral Examination with the grade of _______.

ENGR. MA. CAROL P. TUBOG

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

accomplishing our research study.

strength, and blessing in every day of our life.

especially on the financial aspect in our research study.

skills we acquired are truly helpful in our future.

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

know the impacts it has done in the restaurant establishments here.

our restaurant businesses here financially and economically.

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

CHAPTER I THE PROBLEM AND OBJECTIVES

BACKGROUND OF THE STUDY 9

STATEMENT OF THE PROBLEM 9

SCOPE AND LIMITATION OF THE STUDY 11

CHAPTER II REVIEW OF RELATED LITERATURE AND STUDY

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

DATA GATHERING PROCEDURE 17

CHAPTER IV PRESENTATION AND INTERPRETATION OF DATA

PRESENTATION AND INTERPRETATION 18

CHAPTER V CONCLUSION AND RECOMMENDATION

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

Figure 1.0 What type of tourists mostly visits your restaurant? 18

Figure 2.0 Does having foreign tourists an advantage? 19

Figure 3.0 What nationality usually visits your restaurant? 20

Figure 6.0 Languages known by the staffs 23

Figure 7.0 Do you have enough space to cater your guests? 24

Figure 8.0 Do the tourists have positive effects in the business? 25

Figure 9.0 Does the number of tourists coming in your 26

establishment affected your sales?

Figure 10.0 What facilities/amenities do you have to attract customers? 27

Figure 12.0 Do you prefer any particular cuisine in you restaurant? 29

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

Appendix A - Letter for the Respondents 34

Appendix B – Survey Questionnaire 36

Appendix C – Tally of Data for Presentation 39

Appendix D – Curriculum Vitae 41

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

The Research Problem And The Objectives

I. Background Of The Study

too are one of the reasons why a business is running successfully.

they cater from day to day.

II. Statement Of The Problem

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

cater the increasing number of tourists?

III. Research Objectives

Our objectives are the following:

 To determine if the tourists affect the sales of a restaurant

the increasing number of tourists.

 To be able to know the advantages and disadvantages of the increasing number of

 To identify the preferred cuisines of guests/tourists.

COLLEGE OF BUSINESS AND INFORMATION TECHNOLOGY

V. Scope And Limitations Of The Study

tourists to the restaurant businesses here in Dumaguete City.

Mooon Café, Hukad, Dong Juan and Casablanca.

VI. Definitions Of Terms