SURVEY QUESTIONNAIRE

Important Information:
 Please check (/) all answers that apply to you
 Your identity will not be revealed, please write your answers
honestly
 The only people who will read these surveys will be me, and
my instructor/ adviser
 Please answer every single question, a blank answer will void
you from the research
 Write down your email if you would like to receive the results
of the survey

Part 1: Tell us about yourself by checking (/) the best response.

Age:
___15
___16
___17
___18
___19
Gender:
___Male
___Female

Civil Status: ___ Single

___ Married
___ Widowed
___ Divorced

Occupation: ___________________________

Nature of Employment:
( ) Permanent
( ) Short term / seasonal or casual
( ) worked on different jobs on day to day or week to week

Highest Educational Attainment:

( ) No grade completed
( ) Elementary
( ) Secondary
( ) College
( ) Post Graduate

Source of Income:
( ) Wages / Salaries
( ) Self employed
 ( ) pensions and welfare benefits
( ) others please specify _____________-

Average monthly net income:

( ) 10,000 to 20,000 ( ) 50,000 to 60,000

( ) 20,000 to 30,000 ( ) 60,000 to 70,000
( ) 30,000 to 40,000 ( ) 80,000 to 90,000
( ) 40,000 to 50,000 ( ) 90,000 and up

Working hours:

( ) 5 – 6 hours
( ) 7-8 hours
( ) 9-10 hours
( ) 11-12 hours
( ) others please specify_______________

What kind of accounts do you maintain in this bank?

( ) Current ( ) Savings
( ) Loan ( ) Credit Card

What kind of online banking services do you utilize?

( ) online bill payment

( ) online fund/ money transfer
( ) online bookings
( ) online payroll direct deposit
( ) international payments
( ) online purchase

What internet connectivity do you use in electronic banking?

( ) DSL
( ) Dial up
( ) broadband
( ) cable

What are the devices do you use in transact online?

( ) Mobile phones
( ) Tablets
( ) Computer
( ) Laptop
How often do you utilize electronic banking transactions?

( ) Every day
( ) Every week
( ) Every month
( ) once a year
( ) never

Are you satisfied with your online banking experience?

( ) Yes ( ) No

What are the most important reasons for you to have an internet
bank account?

( ) convenience
( ) curiosity
( ) better rates
( ) safe and secure
( ) low service charge
( ) easy to maintain
( ) others please specify _______________