Writing a Problem Statement
Writing a Problem Statement Worksheet
Complete each section of the chart below. Refer back to the section guidelines and completed
sample worksheet above as needed.
Original problem or
focusing question
Stakeholders who are
most affected by the
problem
Impact on stakeholders
Type of problem
Suspected cause(s) of the
problem
Goal for improvement
and long-term impact
Proposal for addressing
the problem
Final problem statement
The level of employee performance of Tesco is not improving
despite significant resources being allocated for employee rewards
 Internal stakeholders
Employees, board members
 External stakeholders
Customers, Competitors
 Poor financial gain
 Poor service
 Hampered reputation
 Losing market share
 Poor employee performance leading to poor organizational
performance
 Lack of employee skills and abilities
 Employees not finding rewards satisfying
 Poor management style
 Lack of group work rewarding programs
 Create an environment that values group achievements
 Create a strong training and development program to train
supervisors and employees
 Design a reward system that encourages teamwork
 Training the recruiters, managers, and employees for enhancing
their abilities and skills
 Shift in management and leadership style to improve
communication
 Using strong performance appraisal framework and key
performance indicator tools to specifically monitor each of the
performance, find flaws and seek a solution.
 There has been a visible lack in employee performance despite
generous performance-based system has been kept in place. This
begs the question exactly where the problem is lying. Due to poor
employee performance, the overall organizational performance is
declining to result in the poor financial and non-financial
performance of the organization. Therefore, at the same time, the
customers are getting bad service and the owners are losing profit.
Poor performance is also leading to losing market share. If the
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situation has not been remedied and continues it will surely have
a very bad impact on the organization itself. Additionally, the
current marketplace is highly competitive and the smallest of
mistakes result in a poor rate of customer retention which opens
up a new set of problem. As a result fast and precipice actions must
be taken to change the scenario for the better.