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Café Owner Interview – XXXXXXXX

GENERAL

Question Answer

Are you the only owner of the business?

Do you have any family working in the


business?

Why are you selling the business?

How long have you owned the business?

How many hours a week / days per week


do you spend working in the business
hands on?

Opening / closing times?


Breakfast / Lunch / Dinner
7 days?

FINANCIALS

Question Answer

What is the average turnover per week?

What are your Food costs per week?

What are your Staff costs per week?

What is the rent per week?

How much profit do you make per week?

STAFF

Question Answer

How many chefs do you have? Casual?


Full-time?

How many staff? What is the break up –


Full time, part-time, etc

How many staff are on, on a typical


weekday / weekend?

What rates do you currently pay staff?


Question Answer

Do you have a sample rota?

Is there a staff handbook or operational


guide?

Who runs the café when you are not


available?

SUPPLIERS

Question Answer

What suppliers do you currently use? Do


you buy any stock yourself?

How many kilos of coffee are you selling


per week?
16oz or 20oz basket?

Are all supplier set up on credit terms?

TRADE

Question Answer

How has the level of revenue changed


since you have owned the business?

What affect does seasonality affect the


business – summer Vs Winter

How many kilos of coffee are you selling


per week?
16oz or 20oz basket?

How often do you update / alter the menu?

COMPETITORS

Question Answer

Who are your main competitors? How do


you rate them?

How has the area changed since you


started running the business?

How do your competitors prices compare


to yours?
MARKETING

Question Answer

What marketing have you undertaken with


regard to the business? How successful
were these initiatives?

What continual marketing / promotions do


you perform?

What forms of customer research have you


/ do you employ?

What is your pricing strategy?

MAINTENANCE

Question Answer

What repairs have you performed in the


last 12 months?

How often do you clean the range hood?

How often is the grease trap emptied?


When was the last empty?

PREMISES

Question Answer

How many seats?

What is the current rent / terms of the


lease?

Will the lease be a new lease?

Is there an option on the lease?

Are there any clauses in the lease e.g.


development clause, etc?

What are the other outgoings?

When is rent reviewed?

What are the percentage yearly increases


in rent?

Is the building a strata building?


Question Answer

Who is the landlord?

How is your relationship with the landlord?

Is there a parking space?

LICENSING / REGULATIONS

Question Answer

What are the approved council hours of


trade?

What type of liquor license do you hold?

Any other licenses held?

Fire regulations complied with e.g. fire


extinguishers?

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