Content Skills Used Gut-Level Feelings Student's Reflection and Professor’s Comments

Analysis

Social worker: “Good evening, Ms. Concerned for what the I think my introduction was
Williams. I am Kayla Young, and I Introductory. client is dealing with. proficient because I
will be your social worker, what introduced myself as well as
brings you in today?” my occupation.

Client: “Hi um, I just found out I was Introduction Client felt overwhelmed
pregnant, and I just don’t know what response.
to do.”

Social worker: “Okay, well before we

go any further I am going to let you Information giving,
know about our informed consent, it confidentiality. Client was trying to I introduced the concept of
basically states confidentiality. understand the informed confidentiality and the
Whatever we talk about in our consent policy, as well as breach process before the
session, stays between me and you. confidentiality. client went on with their
Confidentiality is only breached if you situation.
bring up harm to yourself, others or
children. So, with that being said
would you mind signing the informed
consent form for me?”.

Client: *signs form*

SW: Ok, thank you. So, you said you Clarification. Open- Sense of trying to I clarified what the client
just found out you were pregnant. ended questions. understand. mentioned before to restart
How did that go for you? and restate why she was
there.
Client: “Um, not good. I love babies,
but this just isn’t the right time. I’m a
senior, about to graduate. I have my
whole life ahead of me, this just
wasn’t the way it was planned.
SW: “so what I’m understanding is Paraphrasing, Make her statement clear, I clarified what she meant
you feel like the baby is interfering clarification, paraphrase what you got by her previous statement,
with your future plans for yourself...” from the message. as well is paraphrased.

Client: Yes ma’ am.

SW: Okay, well. How has this come Open- ended Ask questions. I think I did good with
up for your parents or friends, or… question asking this question, so I
could understand more of
Client: Umm, nobody knows but you. Response to the her situation.
This is my first time telling anybody question.
and um I feel like my parents... I feel
like my mom she’ll be understanding
but not so my dad. I feel like he’ll
disown me in a way and I just don’t
want that to happen but that’s just a
chance I could take.

SW: Okay, so what I’m getting is Clarification and

your dad and your mom has two close ended Gain knowledge of her I gained clarity on her
different beliefs… *client nods head* question. families background and situation, and why she was
“Your dad is harder on you, and your history. afraid to tell her parents. I
mom is more accepting. So you feel also asked a question to
like would be able to talk to your understand and go deeper
mom before your dad? into her thoughts.

Client: Umm, in a way yes. Their both

hard, but my mom is a little bit softer, Response.
so yeah in a way yeah I could talk to
her but shell probably still be mad but
my dad... it’s not happening.

SW: Okay, well have you thought Open- ended Ask questions, build the I feel like I did well on this
about anytime between finding out questions. interactions. question to understand
and now talking to me, how you were where she was mentally
going to tell your mom or were you
coming to for help on how to tell your with telling her parents and
mom friends.

Client: Um, I think I need a little help Response. Stating her concerns.
trying to break it to her.

SW: Okay so like how would you rate Open- ended Asking about her I think I did good trying to
your relationship with your mom. question. relationship with her mom understand again as well,
for better understanding. trying to figure out and put
Client: it’s pretty good, she just wants Response. scenarios and suggestions
me to do well. I feel like she would be together by understanding in
very disappointed and to see her sad, full content how her and her
so I don’t know if it would make me mom’s relationship is.
sad. I think that me telling her and not
hiding it from her would be way better
than me not telling her at all.

SW: Okay, so my suggestion would Giving “advice” to help her I think I did good at the
be that you try to sit down and have a Information giving. figure out a way to approach information giving, but I
casual conversation with her and then the situation. should work on how to say
you know try to ask her how she it better than to seem as if
would feel about if you were pregnant I’m telling her to do
and just go based off her response. something.

Client: Okay.

SW: How is your relationship with the Open-ended Trying to get and I think I did good with this
baby father? question. understanding of their open-ended question, being
relationships. that she has not spoken with
Client: I don’t even know who the Response. them either.
baby father is, like I just don’t know.

SW: okay, so when you say you don’t Close ended

know who the baby’s father is, are question. Trying to narrow her I did good with this because
choices as well understand I gained clarity as well as
more of the situation in
you saying that its between one or two order to provide her with the information with this
or… necessary information. question.

Client: um, it must be two.

SW: okay, so have you thought about Open-ended Feeling concerned on her I gained more information
talking to them potentially, you know question. approach, and her mentality from the client that was
like telling them about the situation or on coming forth about the needed to figure out
did you just want to wait until you situation, solutions to her problem.
were further along?

Client: Umm, well yeah that’s why I

came to you early because I just don’t
know how to talk to them. I don’t
know how it would be with me not
knowing who the father is and it
makes look bad on my part so I just
don’t know. And if they are the father,
are they going to step up.

SW: yeah, I understand where you’re Empathy Feeling sorry, because she is I feel like I showed empathy
coming from with that. in the situation everyone well in this part, because I
wants to avoid. came out and said “I
So, the males, are they attending to Close ended understand”
school? question.

Client: yes, they both attend school. I feel like my client

That’s kind of an issue too, the rumors States her fear and concerns. elaborated very well.
It’s just a mess, its not me. We all
make mistakes, I just want to see how
this is going to play out. They both
have something going for them and I
don’t want it to harm them either.
SW: Okay well, if you don’t mind my Close ended Concerns with the age
asking. What is y’all classification, as question. difference, and how they
in yours and theirs? would adapt to the
information when the time
Client: Um, were all seniors. comes.
This wasn’t really a needed
question. I could’ve did
without this question or
found a better way of saying
it.

SW: okay so what I’m getting is you Summarizing,

all will probably feel like your life is clarification, Feeling of concerns and I summarized well, and I
going to stop because of this baby. So reflection of understanding. feel like I used reflection of
now I understand the fear that you feelings. feelings well. I made sure I
have for telling them, but I mean it understood her statement
gets to a point where you have to kind and feelings.
of sit down with both of them as well
as your parents to let them know what
is going on.

Okay, well this campus actually has a I was happy to provide her I did well on letting my
daycare system that runs with the Information- with this information, with client know about the
parenting so if you did want to go that giving. hopes of staying in school services the campus offered.
route and you did want to keep the and continuing her I gave her proficient
child, I’m not saying you have to but I education. information to help her with
mean if you did take that route we do her situation.
have the daycare that you could send
your child to while you could still go
to school and get your education you Close- ended
know? Would that be something that question.
you are interested in?

Client: Most definitely.

SW: Okay well by the end of the

session I will get you a piece of paper
to fill out and we will look more into
that for our next session.
Client: okay thank you.

SW: so what routes are you planning Open ended Feeling of concerns with her I feel like this is a repeat of
to take? question. future. a previous question, I did
not need this question in the
Client: Ummm, if I were to keep the interview. This was a good
baby I don’t want to quit school and I question, after all to try to
thought about going to a school closer figure out again what the
to home but its like why transfer and client may be planning for
I’m a senior. herself.

SW: okay, I’m not suggesting that you

stay here but since you have those Information giving. I felt and had hope for my I did well on giving
semesters left I would say I would just client. information. I do not feel as
really look to go ahead and finish that if it was a bunch of
semester out and then figure out what information to take in, I
you are going to do from there on. But think it was enough.
like I said we have the daycare
system, so if you decided to stay here
for grad school you cold still go to
school, and your child would be very
well taken care of while you’re on
campus.

Client: That sounds better.

SW: okay so um I’m seeing that you

need just a little bit of guidance and Clarification, open I had a feeling of I told her I would be there to
I’m perfectly fine with that, I will be ended question. hopefulness, and concern by help with anything, building
here to help you with all the guidance stating I would always be trust with my client. I was
you need throughout the sessions. Is there for the helping also working to end the
there anything else I can help you process. interview, so I asked if there
with today? was anything else I could
help her with for that
Client: Umm, the healthcare aspect. I session.
mean my dad is in the military and I
get his benefits, but you know right
now I think the age cut off is 24-25 so This was a curve thrown at
I need help with that, because im on me.
Tricare but I don’t know how it would
affect my baby.

SW: okay well right now we have a Information giving. I was confused, because I
program called WIC, that helps you wasn’t expecting that and I I could’ve been more
take care of your baby, so I mean if am not very knowledgeable knowledgeable of this
you go that route I can help you with on that subject. question, so I would be able
that too, I have a colleague that to provide effective
further assist you in that if you needed information.
further help.

Client: Okay, that sounds great.

SW: Okay, well these are the papers Open ended

for the daycare if you wanted to get questions. I was relieved that she didn’t I did good remembering I
further information on, just take a have any more questions, was supposed to provide her
look at that and bring it back the next because I was lost from the with the papers for daycare.
session. So speaking of the next previous one. I was also And planning for the next
session, when would be a great time relieved because I knew the session.
for you? session was coming to the
end and I was trying to keep
Client: Um, I feel like next Tuesday serious the whole time.
because I don’t have any classes.
Maybe 3 o clock?

SW: okay! Okay Ms. Williams, I will Closing of the

get back with you to remind me about session. I was happy. I should’ve said “you”
a date and your schedule, now you instead of “me”.
have a good day!

Client: Thank you and I appreciate

your help a lot.
SW: You’re welcome!