Académique Documents
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Dear crewmember,
For other info / questions about your booked flight please contact crewtravelNEOROMANTICA@costa.it.
Please visit www.checkmytrip.com for further booking / luggage information. Up there you have to insert
above booking number and your last name. Luggage information is stored under point "General Remarks"
or “View Details” next to flight route(s).
Please be at the airport at least 90 min before departure. At the airline counter have your passport and the
flight booking number ready for the check-in. Your flight is booked with an Electronic Ticket, you won’t get
a paper ticket and this confirmation letter is sufficient for your check-in.
Please check the completeness and validity of all travel documents (passport, copy of employment
contract, medical sea fitness etc).
We will inform the port agent as well as the vessel about your arrival.
Following port agent will arrange all locally formalities as well as transfer(s) to the vessel and ashore
accommodation if needed:
If you are affected of a flight disruption please contact port agent waiting for you at the final destination
airport.
Please carry this writing and the seamans letter with you anytime to provide it to authorities for support.
Costa Crociere S.p.A. Sede Legale e Uffici: Piazza Piccapietra, 48 - 16121 Genova
Tel. +39 010 5483 1 - Fax +39 010 5483 290 - www.costa.it
For any emergency during your travel please contact our 24h-7 OCC:
+39 366 85 41 543
+39 010 42 19 160
EMBARK ISTRUCTIONS
Please find instructions regarding your next embarkation.
Once landed at final destination, please proceed to pass Immigration control and collect your baggage.
An operator of our local Port Agentwill meet you just outside the Customs and Immigration area with a
company logo sign.
The Operator will drive you to the hotel (if needed) and the following day will transport you from hotel to
the vessel.
If you arrive the same day of your embarkation, the transfer will be directly from airport to the vessel.
- Please remain inside the airport near the international area exit.
- Look around for the driver with Costa sign
- If you don’t see anybody pls contact local Port Agent or contact Costa Emergency number
COSTA CRUISE EMERGENCY MOBILE: +39 366 85 41 543 // +39 010 42 19 160
PLEASE use this number ONLY for any problems regarding:
flight delay / flight ticket problem / transfer / hotel.
Costa Crociere S.p.A. Sede Legale e Uffici: Piazza Piccapietra, 48 - 16121 Genova
Tel. +39 010 5483 1 - Fax +39 010 5483 290 - www.costa.it