Académique Documents
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INPUT OUTPUT
• Machines
• Human Resources
• Plant Space
• IT
Shahedul Alam Khan 5
Operations Management
Systematic Design
Direction Process
Control
INPUT OUTPUT
Supplier Customer
Internal External Internal External
Capital intensive
New Service/
Customer
Product
External Customers
Relationship
External Suppliers
Development
Process
Process
Supplier Order
Relationship fulfillment
Process Process
New Service/
Customer
Product
External Customers
Relationship
External Suppliers
Development
Process
Process
Supplier Order
Relationship fulfillment
Process Process
New Service/
Customer
Product
External Customers
Relationship
External Suppliers
Development
Process
Process
Supplier Order
Relationship fulfillment
Process Process
New Service/
Customer
Product
External Customers
Relationship
External Suppliers
Development
Process
Process
Supplier Order
Relationship fulfillment
Process Process
Supportive Processes
New Service/
Customer
Product
External Customers
Relationship
External Suppliers
Development
Process
Process
Supplier Order
Relationship fulfillment
Process Process
The money customer pays Number of products produced Number of Customers served
Cost of Input
Resources
Number of
hours worked