TIGER REED

www.keroac7@gmail.com | 314-295-8518
www.tigerreed.weebly.com

Personal Profile Professional Experience

Strong leader with excellent customer service skills, Central Youth Services Specialist
organization, and communication abilities.I enjoy
St. Louis Public Library, 2017-present
working with people of all kinds, from staff to library
patrons, applying a user-centered approach. I work Directly supervise a team of 7 staff members,
well within Central Library and the SLPL system and including a Youth Services Specialist, 4 Youth
believe in service through committee work. Services Providers, and 2 Homework Helpers
Oversee large scale programming at Central
Library for Youth Services department
Work-Related Skills Oversee daily operations of Central Youth
Services/Teen Services
SirsiDynix Symphony ILS
Oversee collection development for a large and
Microsoft Office
diverse Juvenile and Young Adult collection.
Collection HQ
Oversee/conduct outreach and develop
Baker & Taylor 360
community partnerships
BiblioCommons
Address various customer service issues, both
Patron Incident Tracking System (PITS)
positive and negative
Creating Work Schedules
AWE Computer systems Youth Services Specialist
Social Media including Facebook, Instagram, &
Twitter St. Louis Public Library, 2017
Moderate Spanish Speaker Indirectly supervised Youth Services Providers
In-depth knowledge of the operations of Popular Assisted with collection development
Collections and services it provides to users Planned and facilitated in-house programming in
the Children's Library and outreach presentations
Committee Work Provide reference assistance to children and their
Diversity & Inclusion Committee 2018-2019, & caregivers
2015-2017
Comics Central Committee 2018- 2019
Early Childhood Committee 2019 Youth Services Provider
Regional Youth Services Team 2019
St. Louis Public Library., 2014-2017
PRIDE Taskforce 2018-2019
Digital Media Content Committee 2018 Planned and presented in-house programming in
elected to Grievance Committee 2018 the Children's Library and outreach presentations
Public Safety Work Group 2017 Provide reference assistance to children and their
caregivers
Education
Kent State University
Library Technician
Master of Library and Information Science, May 2019
St. Louis Public Library, 2013-2014
Academic Excellence with a 4.0 GPA

Southern Illinois University Edwardsville
Master of Fine Art, Studio Art, 2009-2012
Academic Excellence with 4.0 GPA
Won competitive full tuition waiver and graduate
assistantship
Worked part-time in the Fine arts Room and float
in Research Collections
Provided reference assitance to library patrons
Assisted Fine Art Librarian with collection
development and clerical duties