Académique Documents
Professionnel Documents
Culture Documents
terms
2–digit codes Particular examples of Special Access Codes.
AA Accounting Authority: This is an organisation nominated on a Service Activation
Registration Form to administer the billing and settlement of the communications
charges incurred by an MES.
AA Assured Access: An Inmarsat Product offering
AAIC Accounting Authority Identification Code: A unique code, assigned by the ITU to
identify an Accounting Authority.
AB Air Base
Abandoned Opportunity not continued due to budget cut, customer not wanting to purchase
any solution, or Inmarsat deciding that it is not in our interested (from a business,
commercial or strategic point of view), dead opportunities or unresponsive
customer
ABE Alternative Billing Entity (or Authority): The aircraft owner or other entity which is
responsible for paying bills accrued by the AES. GES Operators may, at their
discretion, send bills direct to the ABE for payment.
ACK Acknowledgement
ACM Adaptive Code Modulation
ACSE Access Control & Signalling Equipment
Action An action is a defined issue type within the MPS (Master Production Board) related
to EPIC. It represents a discrete or self-contained activity that must be
accomplished by an individual.
ACU Antenna Controller Unit
ACV Annual contract value
AdC Address Code (Inmarsat D/D+ only); replaces IMN
Administrative User An Administrative User is an individual who works for a Consumer and who
administers Inmarsat Commercial Services that are used by the Consumer.
AES Installer The person or entity responsible for carrying out the installation of an AES. The AES
Installer may also be the AES Integrator.
AES Integrator The holder of the Inmarsat Access Approval Certificate for the particular type of
AES installation
AES Licensee The person or entity who holds the licence to operate the AES, issued or recognised
by the State under whose authority the aircraft is operating
AFCEA Armed Forces Communications and Electronics Association
Agent An Agent is an entity (Person or Organisation) that sells on behalf of Inmarsat. The
Consumer is an Inmarsat Customer (is contracted to, and billed by Inmarsat).
- The Agent is paid a commission for the sale (By Inmarsat)
- The service revenue does not pass through the Agent's books (Sell 'with' model).
- The term Dealer is used synonymously with Agent.
AlphaSat AlphaSat is the largest European telecommunications satellite ever built, with a
total mass of more than 6.6 tonnes at launch. It supplements Inmarsat’s existing I-4
series, providing coverage over Europe, the Middle East and Africa from its in-orbit
location at 25 degrees East. Our US$350 million investment in AlphaSat brings new
capabilities to the Inmarsat fleet in terms of performance and resource availability,
including 50 per cent more accessible L-band spectrum and nearly 20 per cent more
mobile communication channels.
BGP Border Gateway Protocol: A standardized exterior gateway routing protocol which
controls how routers exchange routing and reach-ability information between
autonomous systems on the Internet.
Billing Group Represents a grouping of like Remote Sites operated by the same Operator and
billed through a single aggregated invoice.
BLOS Beyond Line of Sight
bn billion
BoD Board of Directors
Bootcamps Aimed at training and updating the partners on a certain subjects such as GX, L-
band to help them be up to date with anything new
BP Billing Profile: This is the customer number related to what they get billed
BPR Business Performance Review – monthly meeting where G2 review the previous
month's activities and discuss issues.
bps Bit per second
BSA Bilateral Security Agreement
BSR Billing Service Requests
BTP Billing Transformation Programme
BU Business Unit
Catalogue Opportunities ‘Catalogue’ opportunities are those that can be fulfilled via Sales Operations using
the existing processes for standard products, services and installations using
Inmarsat’s standard terms and conditions.
Catalogue Product an existing product
C-band Radio Frequencies in the range 4 to 7 GHz
CBM Component Business Model: a frame work created by IBM for all the key steps
processes
CBSP Commercial Broadband Satellite Program
CCITT Comité Consultatif Internationale Telegraphique et Telephonique. An advisory
committee to the International.
CDM Customer Data Model
CDR Call Data Record: A data record produced by a telephone exchange or other
telecommunications equipment that contains attributes that are specific to a single
instance of a phone call or other communication transaction that was handled by
that facility or device.
CENTRIXS Combined Enterprise Regional Information Exchange System
CEO Group Chief Executive
CES Coast Earth Station: A term formerly used in a maritime context for a land–based
receiving and transmitting station which routes calls between Inmarsat MESs and
shore–based subscribers. Now obsolete and replaced by LES.
CF Central Functions
CFO Chief Financial Officer
Channel The international collection of Inmarsat DP’s is often referred to as the ‘channel’
and is our only route to market for our L-Band services.
CIR Committed Information Rate: The Committed minimum IP Data Rate (speed) for a
GX service package. Separate CIR will be defined for upload and download.
CM Commercial Maritime:
CM Core Module: An iDirect CX751 modem for integration into Category 1 GX
terminals. The Core Module is unique to Inmarsat catalogue products and only
supports iDirect Velocity.
CNT Credit Note Tool
Codec Coder/Decoder (for FEC and APC) digital voice coding and decoding unit
Commercial Service A Commercial Service is a set of products and/or services that are provided by one
organisation for the benefits of another organisation - products refer to tangible
physical goods of any description and services refer to non-physical activities, such
as the provision of labour or a digital asset.
The term Commercial Service is used to distinguish between this type of Service
and a Network Service. The terms 'service' and 'services' are often used to refer to
either a Network Service or a Commercial Service, though the context will usually
make it clear which is being referred to.
compandor Compressor/expander
Complex Opportunity Complex opportunities are those that require bespoke solutions and/or complex
installations and should sit with the SE Team for design and delivery.
Conferences Where we participate with a booth and have a speaking slot on a subject relevant
to the conference topic.
Consulted Those whose opinions are sought; and with whom there is two-way
communication.
Consumer The Consumer is the final buying organisation that derives benefit from the
Inmarsat services or products – i.e. the entity which consumes the service or
product. Its contractual relationship may be with Inmarsat or with a Channel
Partner. This excludes Inmarsat Solutions or any legacy company owned by
Inmarsat (e.g., Globe, Ship Equip, TC comms, etc.).
Consumer Roles An individual who works for a Consumer and who has a role that means he / she
interacts with Inmarsat. Consumer Roles include End Users, Decision Makers and
Administrative Users.
dB Decibels
DC Direct Current
DCE Data Circuit Terminating Equipment
DCGS Distributed Common Ground System
DCN Data Communications Network
DCN Data Core Network:
DDI Direct dial-in (digits) (part of Inmarsat Aero IMN)
Dealer See Agent
Demand A 'Demand' request for work of any type or nature. A Demand must be for a known
and defined 'Product'
Demo A practical demonstration of Inmarsat capabilities and solutions. The
demonstration is performed under Inmarsat’s control by Inmarsat staff. Equipment
is not left with the customer.
Developing a proposition See Concepting
End User An End User is an individual who works for a Consumer and who interacts with
Inmarsat as a user of Inmarsat's Commercial Services.
End-Customer
Also known as End-Users, once all contracts are negotiated and delivery
commences, the installation of hardware is usually at a location tenanted by the
end-customer (or aboard vessels owned by the end-customer) etc.
Engagement Demonstrating/educating on our capabilities in an environment which we control
Epic An EPIC is a defined issue type within the MPS. It represents the top level request
from the customer. See "Issue Types" Confluence page for further details. All
comments made in the card will be sent to all Watchers and People listed on the
card. The Epic is issued an MPS number that the Sales Team will use to track the
request.
FAQs Frequently Asked Questions: A list of questions and answers relating to a particular
subject, especially one giving basic information for users of a website.
GSPS Global Satellite Phone Service: Offered over Inmarsat handheld satellite terminals,
we offer two variants to this hardware, Isatphone pro and Isatphone pro 2. They
provide clear crisp voice, SMS and tracking services on a global scale.
I-6 Inmarsat-6; In January 2015 Inmarsat announced and committed to the launching
the sixth generation of satellites in 2020. The I-6 network will be a L-Band network
and will replace the I-4 network as it approaches end-of-life.
IAP Inmarsat Authorisation Policy (“IAP”) Standards and guidelines for authorisation
levels latest version located at
https://teamspace.inmarsat.com/intranet/Documents/Authorisations_Policy.pdf
IBIS Inmarsat business intelligence system : IBIS is the user interface to data at Inmarsat
It allows users to access to revenue information; traffic data and Sim level detailed
information
Information Rate The information rate includes the link layer header overhead and CRC.
Informed Those who are kept up-to-date on progress, often only on completion of the task or
deliverable; and with whom there is just one-way communication.
L2C Lead to Cash - all the steps/ Process that occur between a lead coming in to
payment being received
L2O Lead to Order - all the steps/ process that occur between a lead coming in to an
order that has been won
L-band L band, covers the 1 to 2 GHz range of the radio spectrum. Inmarsat terminals use
frequencies between 1525 and 1646.5 MHz. The L-Band services are characterised
by small antennas and an ability to operate in arduous weather conditions.
Lead Any new interest in an Inmarsat products/ solution and desire to use an Inmarsat
products (resulting in getting contact details and need/problem)
LNB Low Noise Block downconverter: A low-noise block downconverter (LNB) is the
receiving device mounted on satellite dishes used for satellite TV reception, which
collects the radio waves from the dish.
Loan A situation where we loan kit to a customer under a formal agreement.
Lost Opportunity Lost to a competitor due to feature gap, price, technical solution,
contract terms etc.
LRBP Long Range Business Plan
m million
MHz Megahertz
MID Maritime Identification Digits
MILSATCOM Military satellite communications
MIMO Multiple-Input Multiple-Output (protocol)
MIR Maximum Information Rate: This is the maximum rate (speed) that the terminal
can either forward or return information
MMP Meet-Me Point: Independent facility where telecom operators can connect their
networks to each other and to their corporate customers and exchange data; Also
known as Carrier Hotels or Tele Houses. See also Point of Presence (PoP).
MMSI Maritime Mobile Service Identifier: Numbering system (series of nine digits) which
are sent in digital form over a radio frequency channel in order to uniquely identify
ship stations, ship earth stations, coast stations, coast earth stations, and group
calls. The MMSI numbers are allocated by the national Radio Administration.
MPS Master Production system - is the Jira ticket reference used to track Epics (larges
pieces of work) by the SE team> It is the operating model within G2 enhancing the
efficiency, quality and integrity of customer focused deliverables. AKA Master
Production Board
MRAP Mine Resistant Ambush Protected (vehicle)
MRC Monthly Recurring Charge: A cost for service or equipment usage that is
continuously charged on a monthly basis.
MRCC Maritime Rescue Coordination Centre
MR-RTIP Multi-platform Radar Technology Insertion Program
MSC U.S. Military Sealift Command
MSDS Maritime Safety Data Services
MSRP Manufacturer's Suggested Retail Price. The manufacturer’s suggested retail price
(MSRP) is the amount of money the producer of a product recommends the
product be sold for in retail stores. The MSRP is not necessarily the price retailers
use or the price consumers pay
MSS Mobile Satellite Services - This term is used when referencing any satellite service
that is provided while a terminal is moving. This could be at sea, on land or in the
air. Inmarsat's ability to support MSS service is one of our core strengths.
The term Network Service is used to distinguish between this type of Service and a
Commercial Service. The terms 'service' and 'services' are often used to refer to
either a Network Service or a Commercial Service, though the context will usually
make it clear which is being referred to.
Nurture Parked opportunities due to lack of customer budget or deals which requiring
nurturing by the Business Development team (for example) as no near-term
opportunity (no chance of closing in within 12 months.)
OBC Oman Broadband Company
Ocean region The coverage area of an Inmarsat satellite within which an MES may send and
receive messages
OEF Operation Enduring Freedom
OID Originating Identification Number, used with DID
Operator The term adopted to refer to the customer who operates the GX Remote Site(s) be
it a vessel, aircraft, deployed operating base or other site type. An Operator is a
customer of a VAR or SP with one or more subscription services and terminals.
Operators manage End User service allowances and access policies.
opportunity next step on lead Any pre-qualified lead, where the customer is in a position to buy
our product/service
Order An Order is an official, and contractually binding, request by a Customer for the
initiation or modification of supply of an Inmarsat Commercial Service.
OSPF Open Shortest Path First: A network protocol used by routers to find the shortest
path from one router to another in a local area network (LAN). As long as a network
is IP-based, the OSPF algorithm will calculate the most efficient way for data to be
transmitted. If there are several routers on a network, OSPF builds a table (or
topography) of the router connections. When data is sent from one location to
another, the OSPF algorithm compares the available options and chooses the most
efficient way for the data to be sent. This limits unnecessary delays in data
transmission and prevents infinite loops.
Partner Can mean either an account or channel partner as above, or can mean company
from which Inmarsat is a customer (i.e. we buy in products or service to
complement our own and sell on)
PO Purchase Order
POP Point of Presence - A POP is a centralised location whereby all the
telecommunication services of Inmarsat are presented to the Global
telecommunications carriers. A POP is where all the routing of IP traffic, ISDN, Voice
and SMS services are transferred and interconnected between all inter-connected
partners and carriers of traffic.
POR Pacific Ocean Region: GX Ka-band coverage for the Pacific Ocean Region.
ppt Normally a short form for Microsoft PowerPoint
PQQ Pre-Qualification Questionnaire
Price The Price is the value that an organisation attaches to a Commercial Service. When
a Customer Contract is signed, The Customer commits to pay to Inmarsat the
agreed price for the Commercial Service defined in the Customer Contract. When a
Supplier Contract is signed, Inmarsat commits to pay the Supplier the agreed price
for the Commercial Service defined in the Supplier Contract.
Primary Channel For a single–channel MES, the only channel through which the MES can
communicate. For a multi–channel MES, the first numbered channel
Priority The Priority of an issue represents the contextual importance of the task or issue. In
general, higher prioirtiy issues and tasks should be tackled before lower prioirty
issues.
Priority Level The priority level of a node determines the order in which the bandwidth is
allocated. The nodes are grouped by priority level and allocation is done in order by
priority.
Problem A Problem is an issue with Inmarsat's Commercial Service as reported by an End
User. This can be the result of an actual technical fault, a billing complaint or a miss-
interpretation of the Commercial Service's functions.
Product A 'Product' is a defined output from the factory of a given type; DEMO, TRIAL,
CONCEPT, BID are all examples of individual products.
Product Manager A Product Manager is someone who is responsible for the overall success of a
Product Offer. The Product Manager works with a Project Manager during the
development of a Product Offer and remains responsible for managing the Product
Offer through its entire lifecycle, from blueprint though to retirement.
Production Line A 'Production Line' is a process for producing similar or related types of Product.
The output from each production line is a 'Product'. A list of production lines versus
products can be found here
Project A Project is a temporary engagement during which deliverables are created and
milestones are achieved. Projects consist of a set of discreet actions required to
achieve the final agreed-upon goal of an organisation.
Project A Project Manager is someone who is responsible for the delivery of a Project. A
Manager/Management Project Manager coordinates the various elements needed to complete a project,
from managing risks and issues to resourcing, gathering requirements and
producing the specified deliverables.
Proof of concept Validate that a certain technology concept is able to operate on Inmarsat Satellite
network and meeting the requirements initially identified for a specific
market/product/service
PSE Pre-Sales Engineering
PSPDN Packet Switched Public Data Network
PSTN Public-Switched Telephone Network
PTT Push-to-talk
PVT Performance Verification Test
QAM Quadrature Amplified Modulation. A method of combining two amplitude-
modulated (AM) signals into a single channel, thereby doubling the effective
bandwidth.
QoS Quality of Service: is the overall performance of a telephony or computer network,
particularly the performance seen by the users of the network.
QPSK Quadrature Phase Shift-Keying. A form of Phase Shift Keying in which two bits are
modulated at once, selecting one of four possible carrier phase shifts
Responsible Those who do the work to achieve the task. There is typically one role with a
participation type of Responsible, although others can be delegated to assist in the
work required.
RF Radio Frequency
RFI Request for Information
RFP Request for Proposal
RFT Request for tender
RIP Routing Information Protocol: A widely-used protocol for managing router
information within a self-contained network such as a corporate local area network
(LAN) or an interconnected group of such LANs.
RISK A Risk is a card in JIRA that reflects a negative occurrence with a probabilistic
nature. These will form part of a Rick Management Plan and will be evaluated
under a Risk Framework. Risks are created under the Team Projects.
S-Band S band is part of the microwave band of the electromagnetic spectrum. It is defined
by an IEEE standard for radio waves with frequencies that range from 2 to 4 GHz.
SBB See SB
SCADA Supervisory Control And Data Acquisition
SCAP Shared corporate allowance plan.
SCC Satellite Control Centre
Schedule Activities. A discrete scheduled component of work performed during the course of a project.
A schedule activity normally has an estimated duration, an estimated cost, and
estimated resource requirements. Schedule activities are connected to other
schedule activities or schedule milestones with logical relationships, and are
decomposed from work packages.
SE Solutions Engineer
SE Team see SET
Secondary Channel On a MES, all channels other than the Primary Channel
Service Activation The process by which an MES is registered into an Inmarsat system
Service Provider A Service Provider is an entity (Person or Organisation) that re-sells Inmarsat's
Commercial Services incorporated into their own offerings or otherwise re-sold.
The Consumer contracts with the Service Provider, is billed by the Service Provider,
and the revenue goes to the Service Provider's book (Sell through).
SLA Service Level Agreement: A part of a service contract where a service is formally
defined. In practice, the term SLA is sometimes used to refer to the contracted
delivery time (of the service or performance).
SLE Selling Legal Entity: The SLE is the company from which invoices for use of services
that have been purchased from them will be generated.
SM Service Mark
SMART-T Secure Mobile Antijam Reliable Tactical Terminal
SME Subject matter expert
SNAC Single Network Access Code – an international dialling code used by some PTT
authorities to allow calls to a MES without the need to know the Ocean Region.
Normally +870.
SNAP SIPRNet NIPRNet Access Point
SSPP Subscriber Service Plan Profile: Defined by Inmarsat to create catalogue items
which can be activated as Subscriber Service Plan Components (SSPC)s within RMPs
by the VAR. SSPPs are defined by their CIR and MIR, the SVN they deliver/take
traffic into/from and the modem technical parameters. For the initial release of
Inmarsat Gateway, QoS parameters are set when the SSPP is created, but in future
releases there will be greater flexibility around when the parameters can be set.
STORY A Story is an card in JIRA that will take between 1-3 weeks to complete and can be
often broken down into smaller actions to complete the Story. Stories are created
under the Team Project.
TBC To be confirmed
TBD To be Defined/Determined
TCP Transmission Control Protocol: The Transmission Control Protocol (TCP) is a core
protocol of the Internet protocol suite. TCP provides reliable, ordered, and error-
checked delivery of a stream of octets between applications running on hosts
communicating over an IP network.
TCS Telecommunication Systems, Inc.
TCV Total contract value
TDM Time Division Multiplex
Technology Refreshes Aimed at partners (with collaboration from manufacturers and other BUs) to keep
all DPs and SPs up do date with all the news form the company. Mainly held in Latin
America.
Tenanted VAR A VAR can be a ‘tenant’ on the ISEP billing system and operate their retail billing
through the ISEP platform.
Terminal An integrated system to be installed as a unit. It comprises a radome (if required),
antenna, radio frequency section, antenna control mechanics and electronics, and
the core module. The terminal is certified for use over GX by Inmarsat.