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THE EFFECT OF EM OTIONAL S T A B IL IT Y ON JOB SATISFACTION:

A M ETA-AN ALYSIS

by

Crissie Marie Frye

A thesis submitted in partial fulfillm ent o f the


requirements for the Doctor o f Philosophy
degree in Business Administration
in the Graduate College o f
The University o f Iowa

December 2000

Thesis supervisor: Professor Frank L. Schmidt

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Graduate College
The University o f Iowa
Iowa City, Iowa

CERTIFICATE OF APPROVAL

PH.D. THESIS

This is to certify that the Ph.D. thesis o f

Crissie Marie Frye

has been approved by the Examining Committee for the


thesis requirement for the Doctor o f Philosophy degree in
Business Administration at the December 2000 graduation.

Thesis committee:
Thesis supervisor

Member

(t .
Member

Member

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ACKNOWLEDGEMENTS

First and foremost, I thank God from whom all blessings flow. To my parents

Clara V. Usher and the late John W. Usher who taught me the importance and value o f

learning. Thanks mom and dad for teaching me at an early age that knowledge can never

be taken away from you. To "“my girls” K elli Marie and Shannon Renee. You have been

understanding, helpful, responsible and independent far beyond your years. Thanks for

the comic relief you provided with your creative songs, skits, drawings and "“top ten lists"

to ensure that I had those much needed “ mental health breaks” . Thanks also to my fam ily

and other “ kinfolks” especially my brothers and sisters in the KPMG PhD Project; your

spiritual support throughout this process was invaluable.

Many thanks also to my committee members, Drs. Rebecca Bennett, Terry Boles.

Michael Mount and James L. Price who provided me with invaluable and timely

feedback. I w ill be eternally grateful to my Committee Chair, Dr. Frank L. Schmidt for

having confidence in me and guiding me through many obstacles with patience and

understanding.

Last but not certainly not least, thanks to my guardian angels. Ms. Gay Mikelson

and Mrs. Shirley Lively. Your technical expertise and support helped tremendously in

completing this (and other!) research.

May God continue to bless and keep each o f you!

ii

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ABSTRACT

Research using dispositional approaches to investigate the personality-job

satisfaction relationship typically examine the correlation between a single trait and job

satisfaction; self- esteem, generalized self-efficacy, locus o f control and emotional

stability have been studied most frequently. Measures o f these traits have been found to

correlate positively with job satisfaction, however, no causal relationships have been

reported nor has the latent construct that underlies these measures been clearly identified.

In the present research, emotional stability, Factor IV o f the Big Five personality

dimensions, is posited to be the construct that underlies these four trait measures. More

importantly, emotional stability is the construct posited to have both direct and indirect

(mediated through perceived job characteristics) causal effects on job satisfaction.

A psychometric meta-analysis was conducted to estimate the tme correlation

among measures o f self-esteem, generalized self-efficacv, locus o f control and emotional

stability and between the four personality constructs, perceived job characteristics and

self-reports o f job satisfaction. Forty-five separate meta-analyses were conducted.

Sample weighted mean observed correlations were corrected for sampling error and

specific factor measurement error using generalizability theory reliability estimates. A

meta-analytically derived matrix o f the intercorrelations between traits, perceived job

characteristics and job satisfaction was constructed and factor analyzed. Confirmatory

factor analyses showed that measures o f self-esteem, generalized self-efficacy, locus o f

iii

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control, and emotional stability loaded on one factor which suggests that they are

indicators o f a single latent personality construct. Personality theory dating back to 1935

is used to argue that emotional stability is the latent construct that underlies the four trait

measures.

Path analysis and structural equations modeiing were applied to the meta-analyiic

data to assess the fit o f a causal model depicting both direct and indirect relationships

between emotional stability and job satisfaction. Contrary to previous research, the

result . this study shows that emotional stability has both direct and indirect causal

effects on job satisfaction with the indirect effect being slightly higher than the direct

effect. The implications o f these findings for human resource programs, organizational

change initiatives and organizational development interventions are discussed.

iv

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TABLE OF CONTENTS

Page

LIST OF TABLES vii

LIST OF FIGURES viii

CHAPTER

I. INTRODUCTION 1

II. REVIEW OF THE LITERATURE 14

Approaches to studying job satisfaction 15


The evolution o f the dispositional approach to the study
o f job satisfaction IS
Weitz(1952) 19
Pulakos & Schmitt (1983) 20
Staw & Ross (1985) 22
Staw, Bell & Clausen (1986) 24
Levin & Stokes (1989) 26
Watson & Slack (1993) 30
Brief, Butcher & Roberson (1995) 34
Presentation and critique o f the dispositional theory
o f job satisfaction 37
Research findings from the Judge et al. (1997)
dispositional theory o f job satisfaction 45
Critique o f the dispositional theory o f job satisfaction 51
Research questions and hypotheses 55

III. METHODS 66

Overview o f methodology 66
Analysis I - meta-analysis o f the trait-job satisfaction
relationship 67
Psychometric meta-analysis on sample weighted means 69
Measurement error corrections using generalizability
theory reliability estimates 72
Analysis II - confirmatory factor analysis 81
Analysis III - path analysis and covariance structural
analysis 82

IV. RESULTS 84

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Results o f analysts I - meta-analysis o f the trait-job
satisfaction relationship 84
Results o f analysis II - confirmatory factor analysis 89
Results o f analysis III - path analyses and covariance
structural analysis 91
Path analysis results 91
Covariance structural analysis results 92

V. DISCUSSION 95

Implications and future research 101

APPENDIX A. ROSENBERG SELF ESTEEM SCALE 130

APPENDIX B. SHERER, M A D D U X , MERCANDANTE. PRENTICE-


DUNN, JACOBS, & ROGERS GENERALIZED SELF-
EFFICACY SCALE 131

.APPENDIX C. ROTTER LOCUS OF CONTROL SCALE 133

APPENDIX D. WATSON, C LA R K AND TELLEGEN PANAS


SCALE 136

APPENDIX E. THE N O R M A L TAXO N O M Y OF 1431 TR A IT -


DESCRIPTIVE ADJECTIVES 137

APPENDIX F. STUDIES INCLUDED IN M ETA -A N A LY S IS 138

REFERENCES 146

vi

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LIST OF TABLES

Table Page

1. Relationship between affective disposition and job satisfaction 104

2. Studies included m the mcta-analysis by trait subgroup 105

3. Meta-analvtically derived intercorrelation matrix o f trait, perceived


job characteristics, and job satisfaction measures (uncorrected mean
correlations and true score correlations) 106

4. Summary o f the 45 separate meta-analyses conducted to derive


the intercorrelation matrix o f trait, perceived job characteristics.
and job satisfaction measures presented in Table 2 107

5. Trait scales used in primary studies 10S

6. Mean values o f Classical Measurement Theory reliability estimate


(Cronbach alpha) and Generalizability Theory reliability estimate
(r,j) ’ 110

7. Intercorrelations among personality trait measures - matrix o f


sample weighted mean observed correlations (uncorrected*) 111

8. M atrix o f trait - job satisfaction true score correlations (fu lly


corrected) 112

9. Trait/Construct correlations: (uncorrected and fully corrected


correlations reported) 113

10. Results o f confirmatory factor analysis: factor loadings 114

11. Factor correlation matrix: results from path analysis 115

12. Results o f LISREL analysis 116

vii

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LIST OF FIGURES

Figure Page

1. Judge, Locke and Durham Direct effects - Model I 117

2. Judge, Locke and Durham Mediated effects - Model II (Appraisals) 118

3. Judge, Locke and Durham Direct Mediated effects - Model III


(Actions) 119

4. Judge, Locke and Durham Moderator effects - Model IV 120

5. Measurement model for emotional stability construct 121

6. Causal model o f the emotional stability - job satisfaction relationship 122

7. Measurement model for locus o f control construct 123

8. Measurement model for generalized self-efficacy construct 124

9. Measurement model for self-esteem construct 125

10. Measurement model for emotional stability construct 126

11. Model o f hypotheses - causal model o f the emotional stability -


job satisfaction relationship 127

12. Results o f path analysis: causal model I o f emotional stability -


job satisfaction relationship 128

13. Results o f LISREL analysis: causal model o f ES - job satisfaction


relationship 129

v iii

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CHAPTER I

[NTRODUCTION

Job satisfaction is one o f the most studied constructs in the field o f

Industrial/Organizational Psychology and Organizational Behavior (Locke, 1976;

Roznovvski and Hulin, 1991, Judge, Hanisch & Drankovvski. 1995). Judge et al (1995)

contend that employee attitudes (i.e., job satisfaction) have “ bottom-line” consequences

for organizations. Investigations o f the impact o f job satisfaction on important

organizational outcomes have centered on organizational citizenship behaviors (Organ &

Ryan, 1995), absenteeism (Harrison & Martocchio, 199S) and turnover (Agho. Mueller

and Price. 1993; Tett & Mayer, 1993; Horn. Caranikas-Walker, Prussia & Griffeth, 1992)

and job performance (Locke. 1976; laffaldano & Muchinsky. 19S5; Judge, Thoreson.

Bono & Patton, 1998). Thus it is reasonable to conclude that it is in the best interest o f

organizations and employees for human resource managers to be sensitive to and aware

o f individual differences and factors in the organization that may influence employees’

job satisfaction.

Some early research aimed at identifying factors that influence employees' job

satisfaction investigated both dispositional and situational variables as potential

antecedents, correlates, and outcomes o f job satisfaction. Individual differences in

perceptions o fjo b characteristics (Hackman & Oldham, 1975, 1976; Fried & Ferris,

1987; Frye, 1996) and individual differences in affect (Judge, 1992; Watson & Slack,

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1993; Brief, Butcher & Roberson, 1995; Judge, Bono, & Locke, 2000) have been

examined as antecedents o f job satisfaction. Two theories o f job satisfaction, the Job

Characteristics Model (Hackman & Oldham, 1975; 1976) and Social Information

Processing theory (Salancik& Pfeffer, 1978) focus on differences in individuals’

perceptions o f situational factors such as job dimensions and sociai cues, respectively, in

the work environment as antecedents o f job satisfaction. These theories provide a

theoretical framework for identifying and understanding situational antecedents o f job

satisfaction. The search for correlates o f job satisfaction has centered on a number o f

different dispositional traits as well as o f job involvement (Tett & Meyer, 1993),

organizational commitment (Smith. Organ & Near, 1983; Mathiev & Zajac, 1990) and

job performance (Locke. 1976; Iaffaldano & Muchinsky, 19S5; Judge, Thoreson, Bono &

Patton, 1998). Investigations o f the impact o f job satisfaction on important

organizational outcomes have centered on organizational citizenship behaviors (Organ &

Ryan, 1995), absenteeism (Harrison & Martocchio, 1998) and turnover (Agho. Mueller

and Price, 1993; Tett & Mayer, 1993; Horn, Caranikas-Walker, Prussia & Griffeth.

1992).

A fruitful stream o f research exploring dispositional antecedents o f job

satisfaction and the nature and magnitude o f their causal relationship with job satisfaction

has emerged over the past seventeen years (a review o f the literature is provided in

Chapter II). A review o f the literature however reveals that the search for dispositional

antecedents o f job satisfaction has been conducted in the absence o f a dispositional

theory o f job satisfaction. The purpose o f the present study is to extend this stream o f

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research by identifying an important theory-based dispositional antecedent o f job

satisfaction and providing empirical evidence o f the causal relationship between this

disposition and job satisfaction.

Although the relationship between dispositions and job satisfaction can be traced

lo the 1930s (Hoppock, 1935), oniy recentiv has research attention turned to developing a

dispositional theory o fjo b satisfaction, which identifies different traits that may be

causally related to job satisfaction. Previous research that examined the relationship

between different dispositional traits and job satisfaction report dispositions to have

correlations w ith job satisfaction ranging from .01 (Rosman & Burke, 19S0) to .47

(Carmel, 1997) for self-esteem, from -.42 (Spector, 1988) to .27 (Greenberger. 1989) for

locus o f control, from -.56 (Jex & Gudanowski. 1992) to -.18 (Jones, 19S0) for

generalized self-efficacy and from -.25 (Terry, Nielsen and Perchard, 1993) to -.10

(Perone, Dewaard & Baron, 1980) for neuroticism (reverse scored as emotional stability).

House, Shane & Herold (1996) attribute the wide variation in correlations between

different traits and job satisfaction to the atheoretical manner in which the search for

dispositional determinants o fjo b satisfaction has been conducted. A review o f the

literature reveals that the relation between various traits and job satisfaction has been

examined, however, previous studies typically investigated only one or at most two traits

in a single, small sample study. The recent research o f Judge, Locke & Durham (1997) is

the exception to this trend.

In an effort to advance the progress o fjo b satisfaction research using the

dispositional approach. Judge et al. (1997) developed a dispositional theory o fjo b

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4

satisfaction based on what they contend is a “ new” personality construct: core self

evaluations. Core self evaluations (CSE) are defined by Judge et al. as the fundamental

evaluations people make o f themselves. In brief. Judge et al. integrate concepts from

eight different literatures (clinical psychology research, clinical psychology practice,

philosophy, job satisfaction research, stress research, sociai psychology, child

development theory, and personality theory) as the basis for what they identify as a

"new” personality construct. CSE is posited to be comprised o f self-esteem (SE),

generalized self-efficacy (GSE), locus o f control (LOC) and neuroticism (reverse scored

as emotional stability, ES). The causal influence o f CSE on job satisfaction is posited by

Judge et al. to be both direct and indirect (mediated) through perceived job

characteristics.

Judge et al. (1997) report that the four different traits, SE, GSE. LOC and GSE

are highly intercorrelated, however, they contend that CSE is more than a linear

composite o f the four different traits o f which it is comprised. The research conducted to

date, however, has not made it clear as to whether CSE is itself a latent construct or a

composite o f measures ofSE, GSE, LOC and ES. The empirical evidence generated from

this line o f research shows that the four different traits intercorrelate and load on one

common factor, which Judge and his colleagues label CSE. According to these

researchers, CSE has both direct and indirect effects on job satisfaction (Judge et al.,

1997; Judge, Bono & Locke, 2000; Judge & Bono, 1999). It is my hypothesis that what

Judge and his associates label as a “ new” personality construct, CSE, is not new at all.

Instead o f labeling the common factor shared by measures o f SE, GSE, LOC and ES as a

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“ new” personality construct, it is more fruitful to use personality theory as a guide to

labeling the latent construct that underlies these trait measures. Specifically, it is possible

that measures o f SE, GSE, LOC, and ES are indicators o f the latent construct, ES, Factor

IV o f the Big Five personality model. Accurately identifying the latent construct within

the nomoiogicai net o f personaiity constructs that underlies the specific traits found to

correlate w ith job satisfaction advances the development o f scientifically parsimonious

dispositional theories o fjo b satisfaction. Theory testing can then be conducted to

increase understanding o f dispositional sources o fjo b satisfaction.

In the present study, meta-analvses. and confirmatory factor analyses were

conducted to identify the latent construct that underlies measures o f SE, GSE. LOC and

ES and path analyses and structural equations modeling were used to test the nature

(direct or mediated) and magnitude o f the relationship between this latent construct and

measures o fjo b satisfaction. The following research questions were addressed:

1. Is CSE old wine in a new bottle? That is. is CSE really emotional stability (ES

reverse scored as neuroticism)?

2. To what extent does the ES construct cause variance in job satisfaction?

3. To what extent do perceived job characteristics mediate the causal relationship

between the ES construct and job satisfaction?

These questions are particularly relevant in determining i f it is worthwhile to

search for dispositional sources o fjo b satisfaction. The research conducted by Judge and

his colleagues using the CSE-based dispositional theory o fjo b satisfaction has found

evidence o f causal relations between disposition and job satisfaction (discussed in detail

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in Chapter II). However, those findings are d iffic u lt to interpret due to inconsistencies in

the conceptualization and measurement o f CSE.

The Judge et al. (1997) dispositional theory provides a framework for testing

causal relations between dispositions and job satisfaction. An investigation o f

dispositional sources ot job satislaction is vvununicd bused on the cmpiricui evidence that

show traits to be consistent (Staw & Ross. 1985), stable over time and across different

work settings (Staw, Bell & Clausen, 1986), and correlated with job satisfaction

(Hoppock, 1935; Weitz, 1952; Pulakos & Schmitt, 1983; Levin & Stokes. 1989; Judge,

1990; Agho, Mueller & Price, 1993; Watson & Slack, 1993; Brief, Butcher & Roberson.

1995; Judge et al, 1997; Judge, Locke. Durham & Kluger, 1998; Judge & Bono, 1999;

Judge, Bono & Locke. 2000; Erez & Judge, 1998; Tokar, Fischer & Subich, 199S).

Empirical evidence from tests o f the Judge et al. dispositional theory o fjo b satisfaction

shows direct and indirect causal relationships between CSE and job satisfaction (Judge.

Locke, Durham & Kluger. 199S; Judge. Locke & Bono, 1998; Judge & Bono. 1999).

However, these findings do little to increase our understanding o f the effect o f disposition

on job satisfaction since CSE is not a well defined “ construct” . Further empirical

research is needed to examine the effect o f a theoretically based personality construct.

ES, Factor IV o f the Big Five personality dimensions, on job satisfaction (The Big Five

personality dimensions is discussed in Chapter II).

The present empirical investigation is focused on identifying the latent personality

construct that underlies measures o f the four theory-based traits shown in previous

research to be linked to job satisfaction; namely, SE, GSE, LOC and ES, and on

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7

determining the extent to which this construct is causally related to job satisfaction. The

present research summarizes the extant literature on dispositional correlates o fjo b

satisfaction and provides the first meta-analytic evidence to support the existence o f a

causal relationship between the ES construct and job satisfaction. Meta-analyses were

conducted to estimate the true score correlations among personality measures and

between measures o f personality and job satisfaction measures for use in making

corrections for specific factor measurement error as defined in generalizability theory (to

be discussed in Chapter III, the Methods section). The empirical evidence provided in the

present research advances understanding o f the role, nature and causal effect o f ES on job

satisfaction and is likely to be useful in developing more scientifically parsimonious

dispositional theories o fjo b satisfaction.

Psychometric meta-analyses (Hunter & Schmidt, 1990; Viswesveran & Ones.

1995), confirmatory factor analyses, path analyses (Schmidt, Hunter & Outerbridge,

1986; Hunter & Hamilton, 1992) and structural equations modeling (Joreskog & Sorbom,

1993) were used to analyze the data in this study to test the follow ing hypotheses:

H -l: (a) Measures o f SE, GSE, LOC and ES intercorrelate approximately 1.00

with measures o f ES at the construct level; and

(b) Measures o f SE GSE, LOC and ES load on a common factor.

H-2: The F.S construct has a direct causal effect on jo b satisfaction.

H-3: The ES construct has an indirect (mediated) causal effect on job

satisfaction through perceived job characteristics.

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H-4: The indirect causal effect o f the ES construct on job satisfaction is o f

higher magnitude than the direct causal effect o f the ES construct on job

satisfaction.

Viswesveran & Ones (1995) advocate the use o f psychometric meta-analyses (to

be discussed in Chapter III) to lest theories in fieids such as job satisfaction where the

relationship between several different constructs have been em pirically tested with no

single study (or only a few) containing all o f the constructs o f interest. The literature

examining the effect o f dispositions on job satisfaction is ideal for the application o f

psychometric meta-analyses since the relationship between a variety o f different traits

and job satisfaction has been reported in this field. The meta-analyticallv derived true

score correlations between measures o f each trait and measures o fjo b satisfaction serve

as input for confirmatory factor analyses, path analyses and covariance structure analysis

to test the hypothesized causal relationships.

Direct and indirect (mediated) causal relationships were hypothesized; the latent

variable perceived job characteristics, as defined in Job Characteristics Theory (Hackman

& Oldham, 1975; 1976). was posited to mediate the ES job satisfaction relation. A

careful meta-analytic study o f the interrelationships between measures o f SE, GSE, LOC

and ES and measures o fjo b satisfaction was conducted to obtain accurate estimates o f the

relationship that exist between each o f these constructs and job satisfaction. The meta-

analytic data were used in a confirmatory factor analysis to provide empirical evidence to

support the hypothesis that a single underlying factor is shared by measures o f SE, GSE.

LOC and ES. The findings were expected to be consistent w ith the findings o f Judge and

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9

his associates; that is measures o f SE, GSE, LOC and ES were expected to load on one

common factor. However, in contrast to Judge, et al., I provide evidence o f the unusually

high intercorrelations among the four trait measures to demonstrate that they serve as

indicators o f one latent construct, ES. I refer to the literature and over seventy years o f

personality research and personality theories 10 argue that me common factor that

underlies these trait measures is the construct ES, Factor IV o f the Big Five personality

dimensions, rather than a “ new” construct.

The first hypothesis was designed to generate evidence to show that a single latent

construct underlies measures o f SE. GSE. LOC and ES. I hypothesize that ES is the

construct that underlies these measures. Personality theories dating back to the research
* w

o f Allport (1935) have identified the ES construct as one dimension o f personality. ES

(reverse scored as neuroticism) is a broad, stable, theoretically based personality

construct that is an integral component (Factor IV) o f the dominant Big Five personality

model used by researchers in the field o f Industrial/Organizational Psychology; traits

associated with this factor o f personality include low levels o f nervousness, moodiness,

depression and anxiety. ES has been consistently identified and included in taxonomies

and theories o f personality by researchers for almost seventy years (A llport, 1935;

Allport & Odbert, 1936; Cattell, 1965; Norman, 1965; Eysenck, 1967; Costa & McCrae.

1980; Digman, 1990; Goldberg, 1990). Furthermore, previous empirical research shows

that ES and components o f ES, namely negative affect (NA), consistently correlate with

job satisfaction; however, the correlations vary widely (see literature review in Chapter

II). Confirmatory factor-analytic evidence was expected to support H - l, that measures o f

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10

SE, GSE, LOC and ES correlate approximately 1.00 w ith measures o f ES and load on a

single factor.

The ES construct in the Big Five model o f personality is defined broadly.

However, each Big Five based inventory has its own "narrow" measure o f ES. The sum

across several o f these narrow ES measures would be a more construct valid measure o f

ES. I hypothesize that SE, GSE, and LOC are narrow measures o f ES, just as different

ES scales are.

The second, and third hypotheses were designed to test two causal models

presented in the Judge et al. (1997) dispositional theory o fjo b satisfaction; the Direct

Effects and Indirect (mediated) Effects models (see Figures I - 4). In the present study a

causal model depicting both direct and indirect causal relationships between ES and job

satisfaction was hypothesized. A direct causal relationship between ES and job

satisfaction was posited as w'ell as an indirect (mediated) causal relationship through the

latent variable (factor) underlying perceived job characteristics as defined in the

Hackman & Oldham (1975, 1976) Job Characteristics Model theory. The Job

Characteristics Model theory (Hackman & Oldham, 1975; 1976) identifies five subjective

characteristics o f a job, namely, task identity, task significance, skill variety, autonomy

and feedback, that influence three psychological states, experienced meaningfulness o f

work, responsibility for the outcomes o f the work and knowledge o f the results o f work

activities. These three psychological states are then posited to influence job satisfaction.

Job Characteristics Theory clearly focuses on individuals' perceptions o f objective job

attributes, thus self-reports o fjo b characteristics are inherently subjective. Growth need

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11

strength, an individual difference characteristic, was initially included in the theory as a

moderator variable; however, it was later excluded as the model was refined (Hackman &

Oldham, 1976). In the present research a simpler model was tested; ES was hypothesized

to have both a direct and an indirect (mediated) causal effect on job satisfaction;

perceived job characteristics were posited to mediate the US-job satislaeiion relationship

(see Figure 1.2).

The Mediated Effects Model, could be viewed as being based on an approach to

the study o fjo b satisfaction which combines both dispositional and situational variables

to predict and explain variance in job satisfaction. However, the extent to which

perceived job characteristics reflect situational variables, over and above the effects o f ES

on perceptions o f the job. is unknown. In this study I investigate the impact o f the

personality construct ES on one’s perceptions o f the job. The ES construct is viewed as

an individual difference that influences one’s perceptions which in turn influences one’s

self-reported job satisfaction.

A series o f meta-analyses were conducted to obtain estimates o f the relationship

between measures o f four dispositional traits, SE, GSE. LOC, ES. perceived job

characteristics and job satisfaction. Numerous primary studies have been conducted

examining the relationship between measures o f a single disposition, and measures o fjo b

satisfaction; however, these studies utilized a variety o f different measures to assess the

disposition o f interest. The equivalence o f the different dispositional measures used to

assess a single dispositional trait is unknown therefore it is not surprising that this stream

o f research has yielded equivocal results. Each dispositional measure contains an

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12

undetermined amount o f specific factor measurement error which causes a downward

bias in the observed correlation between measures o f SE, GSE, LOC, ES and measures o f

job satisfaction. In this research, the generalizability theory reliability estimate for each

type o f scale was calculated and used to make corrections for specific factor

measurement error contained in each aisposiiionai scaie to obtain the best estimate o f the

true score correlation among trait scales and between those measures and measures o fjo b

satisfaction. The true score estimates obtained from the meta-analyses were then input in

confirmatory factor analysis, path analyses and covariance structural analysis to test the

hypothesized causal model.

In summary, the evidence presented in this research identifies the latent construct

that underlies measures o f SE, GSE, LOC and ES and provides interpretable empirical

evidence o f the causal relationships that exists between the personality construct ES and

job satisfaction. Data are consistent with a model in which the construct ES is a causal

determinant o fjo b satisfaction with both direct and indirect causal effects on job

satisfaction. The true score estimates obtained from these meta-analyses also provide a

quantitative summary o f the relationships that exist between narrow (SE, GSE, LOC and

ES) and broad (ES) trait measures and measures o fjo b satisfaction. These relationships

have not been reported in the published literature. Furthermore, the evidence provided in

the present research may be useful in future research that examines the effect o f the ES

construct on work outcomes such as job performance, organizational citizenship

behaviors, organizational commitment, absenteeism, career success and employee

turnover since models o fjo b satisfaction are often embedded in theories in these different

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13

fields o f research. Thus, these findings may aid researchers in the development o f more

scientifically parsimonious theories in other research domains that study the effect o f the

ES construct on important work attitudes and work outcomes.

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CHAPTER II

REVIEW OF THE LITERATURE

The review o f the job satisfaction literature is divided into five sections. In the

first section, a brief overview o f the different approaches used to study job satisfaction is

presented along with a summary o f the seminal research that provides the basis for

current investigations o f the effect o f dispositions on job satisfaction. The major findings

o f recent (conducted within the past fifteen years) empirical research using the

dispositional approach are also reported. The Judge et al. (1997) dispositional theory o f

job satisfaction based on core evaluations o f the self is presented and critiqued in the

second section. A definition o f CSE and the theoretical conceptualization and rationale

provided by Judge et al. for combining SE, GSE, LOC and ES (reverse scored as

neuroticism) to examine the relation o f these traits with job satisfaction is also provided

in the second section. An overview o f the studies and a summary o f the empirical

evidence accumulated to date based on tests o f the Judge et al. dispositional theory are

reported and reviewed in the third section. Section four provides a brief review o f the

personality literature relevant to the hypothesized relationships between emotional

stability and jo b satisfaction and the hypotheses that w ill be tested. Finally, the

implications for theory development and programs involving organizational change and

organizational development are discussed in section five. This research was expected to

provide empirical evidence for use in refining the Judge et al. (1997) dispositional theory

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o f job satisfaction and thereby advance knowledge and increase our ability to explain and

understand dispositional sources o f job satisfaction.

Approaches to studying job satisfaction

Locke (1969) defines job satisfaction in terms o f emotional states one

experiences. According to Locke (1969), “ By introspection, man can observe that he

experiences different degrees o f pleasure or displeasure on different aspects o f the same

job. Job satisfaction and dissatisfaction are, then, complex emotional reactions to the

jo b ” (p.318, Locke, 1969). This definition focuses on how aspects o f the job itself or

situational aspects o f the job impact the work attitudes o f individuals. The three major

approaches used to study job satisfaction over the past seventy years reflects the focus on

the job and job situation articulated in Locke’s (1969) definition. The situational,

dispositional and interactional approaches investigate the relation that exists between job

satisfaction and different types o f variables specific to jobs or job settings.

Two well known situational theories o fjo b satisfaction are the Job Characteristics

Model (JCM) (Hackman & Oldham, 1975, 1976) and Social Information Processing

(SIP) theory (Salancik & Pfeffer, 1978). Both o f these theories are based on the

assumption that there are various aspects o f the job itself and the work environment that

can be changed systematically to increase the level o fjo b satisfaction experienced by

individuals. As noted earlier, the JCM theory (Hackman & Oldham 1975, 1976)

identifies five objective characteristics o f a job: task identity, task significance, skill

variety, feedback and autonomy. According to JCM theory, these five characteristics

influence three psychological states: experienced meaningfulness o f work, responsibility

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for the outcomes o f the work, and knowledge o f the results o f w ork activities, which in

turn influence job satisfaction. Thus, JCM theory suggests that the five job

characteristics can be systematically changed to cause changes in individuals’

psychological states thereby causing changes in individuals’ experienced job satisfaction.

The focus o f the JCM is strictly on individuals' perceptions o f five job attributes; the

influence o f personality traits on individuals’ perceptions o fjo b characteristics was not

considered. However, the initial conceptualization o f JCM theory included growth need

strength, an individual difference characteristic (Hackman & Oldham, 1975, 1976).

Strangely, growth need strength was dropped from JCM theory without any explanation

by Hackman and Oldham. In this research, I hypothesize that the personality trait o f ES

is the major determinant o f how positively or negatively individuals perceive their jobs,

independent o f the objective characteristics o f the job.

Social Information Processing theory focuses on how individuals perceive cues

from relevant others in the work environment to develop socially constructed realities o f

their job. According to SIP theory, individuals develop perceptions about their job in

terms o f worker roles and norms. Thus, different individuals w ith the same job may

perceive the job differently. Individual differences in perceptions may also influence

people to develop and report different levels o fjo b satisfaction. This situational approach

to studying job satisfaction does not view job characteristics as objective as JCM theory

does. Instead, in SIP theory, job characteristics are viewed to be purely subjective based

on individuals’ perceptions o f the job. Hence, this theory is more consistent with the

hypotheses in the present research than JCM theory.

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The dispositional approach examines the relation between individual differences

in personality traits and job satisfaction in an attempt to identify and explain dispositional

sources o fjo b satisfaction. The dispositional approach to job satisfaction has been

investigated by researchers in the field o f industrial and organizational psychology for

aimost seventy years, yet oniy recently has progress in terms o f theory development

occurred. A review o f the literature reveals that research in this field has evolved in an

atheortetical manner (House, et al, 1996). In some research, dispositions appeared to be

added to the empirical investigation as an afterthought with minimal or no theoretical

basis for including them in the study. Conclusions about the causal effect o f dispositional

traits on job satisfaction were often drawn even though dispositions were not measured or

included as a central part o f the empirical investigation (e.g., Pulakos & Schmitt, 1983).

Even when dispositions were included as a central part o f an empirical study, researchers

simply assessed the extent to which those dispositions correlated with job satisfaction

(Weitz, 1952; Staw & Ross, 19S3; Staw, Bell & Clausen. 1986; Levin & Stokes, 1989;

Judge, 1990). The lack o f a dispositional theory o fjo b satisfaction hindered researchers’

ability to identify dispositional sources o fjo b satisfaction and to meaningfully interpret

findings that were obtained.

The interactional approach to studying job satisfaction combines aspects o f the

situational and dispositional approaches. That is. the relation between the different

individual needs or wants and perceptions o f specific attributes o f the job and/or job

setting are examined to determine how they interact to influence or cause jo b satisfaction

(Porter, 1962; Vroom, 1964; Smith, Kendall & Hulin, 1969; Locke, 1976; Dawis &

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Lofquist, 1984). Interactional theories o fjo b satisfaction also consider the relationship

between personality traits and different aspects o f the job or job environment (Holland,

1985; Weiss & Cropanzano, 1996). Weiss & Cropanzano (1996) developed Affective

Events Theory, an interactional approach, that combines individual differences in

emotionaiity with aspects o f SIP (Saiancik & Pfeffer, ty78). According to Affective

Events Theory, affective experiences influence reported job satisfaction; that is, events at

work are viewed as proximal causes o f affective reactions. As events occur at work, they

cumulate and individuals react emotionally to those events. In Affective Events Theory

job satisfaction is based on the match between individuals' affective experiences at work,

their perceptions o f the job and the job setting and their expectations o f the job, thus the

influence o f both individual difference and situational variables are corsidered as

possible determinants o fjo b satisfaction (Weiss & Cropanzano, 1996).

The evolution o f the dispositional approach to the study o f job satisfaction

A review o f the literature reveals that the study o fjo b satisfaction research using a

dispositional approach has been conducted without any theoretical underpinning.

Researchers using the dispositional approach typically investigated the relationship

between a single trait and job satisfaction. The correlation between the trait o f interest

and job satisfaction was reported and the researchers made subjective judgments about

the practical significance o f the correlation and its importance in explaining or predicting

variance in job satisfaction. Research conducted in this manner yielded evidence

supporting relationships between various traits and job satisfaction that are difficult to

interpret. The recent research conducted by Judge and his colleagues is an exception to

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the pattern o f atheoretical research and simple methodologies that dominated job

satisfaction research in the past. The following review o f the job satisfaction literature

reports the seminal research and major findings o f empirical investigations o f the

relationship between dispositional traits and job satisfaction.

vV c h z ( t i

Weitz (1952) is credited with being the first to provide empirical evidence o f the

relationship between dispositions and job satisfaction. He contended that some people

simply gripe or complain more than others about almost anything. According to Weitz

(1952), the job satisfaction o f workers should be interpreted in the light o f an overall

general “ gripe” index. In essence, Weitz suggested that individuals possess stable

affective traits (dispositions) that are pervasive in shaping the way they view aspects o f

both their personal and work lives.

In order to measure individuals’ overall affective disposition, Weitz (1952)

developed the forty four item Test o f General Dissatisfaction (TGD) survey which

consists o f items common to everyday life (e.g., your telephone number, the way local

traffic is handled, local newspapers). A sample o f 168 subjects were instructed to rate

their level o f satisfaction or dissatisfaction with each o f the forty-four items listed on the

survey. Subjects also reported their job satisfaction. Survey scores were correlated with

subjects’ job satisfaction scores to obtain a measure o f the relationship between subjects’

satisfaction w ith neutral factors common to everyday life and their job satisfaction. A

correlation o f .39 was obtained.

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Weitz (1952) concluded that the data provided evidence o f a dispositional affect

on job satisfaction. In light o f the dispositional affect found, Weitz warned that

inferences made about the job cannot and should not be inferred from workers’

perceptions o fjob satisfaction alone. Instead, he argued that reports o f workers’ job

satisfaction are more meaningful i f we interpret the data in iight o f how satisfied workers

are in daily life.

The research conducted by Weitz (1952) provides initial support for the existence

o f a relationship between dispositional traits and job satisfaction. One limitation o f

Weitz’s (1952) research is that some o f the items included in the TGD scale were found

to be not purely neutral (Judge, 1990). It was W eitz’s (1952) intention to use purely

neutral items to assess individuals’ propensity to gripe, however, some items on the TGD

scale were differentially related to satisfaction at work while other items were found to be

confounded with socioeconomic variables. An example o f the former are items that

inquire about the level o f satisfaction one had with his or her last job. An example o f the

latter are items about the level o f satisfaction one had with the city and housing in which

one lives. (Weitz, 1952).

In spite o f the limitations noted here, W eitz’s work directed the attention o fjo b

satisfaction researchers to investigate the affect o f dispositional traits, thus this research

made a valuable contribution to the study o fjo b satisfaction.

Pulakos & Schmitt (1983)

A study conducted by Pulakos and Schmitt (1983) prompted industrial and

organizational psychologists to begin investigating dispositional variables in their

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research o fjo b satisfaction. Pulakos and Schmitt (1983) examined the extent to which

job satisfaction could be predicted for individuals with a predisposition and expectation

to be satisfied. A longitudinal study designed on a valence model that included a theory

o f need structure was developed to determine i f subsequent job satisfaction could be

predicted from data collected prior to the start o f work. Measures o f valence (need

importance), instrumentality, and job satisfaction were collected over a two-year period

after subjects were hired. The correlations between expectancy constructs and

subsequent intrinsic job satisfaction ranged from .08 to .2S while the correlation between

expectancy constructs and extrinsic constructs ranged from .04 to .27. Pulakos and

Schmitt (19S3) interpreted these findings as suggesting that satisfaction is predictable at

the time individuals are hired by knowing what job related outcomes they believe they

w ill receive at work. These researchers acknowledge that they did not explore the

potential o f dispositional effects on job satisfaction, however they encouraged research

aimed at investigating dispositional sources o fjo b satisfaction. They stated: “ Although

the particular characteristics that may incline an individual to be predisposed to

satisfaction have not been specified previously, it may be that certain traits operate in the

service o f self-fulfilling prophecies that lead high expectations to result in need

fulfillment. Thus, i f workers who expect their jobs to be fu lfillin g are also characterized

by traits such as activity (rather than passivity), high self efficacy, internal locus o f

control, and/or high levels o fjo b related self-esteem, for example, these individuals may

engage in behaviors that have the effect o f dispositional sources o fjo b satisfaction”

(Pulakos & Schmitt, 1983, p.366).

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One limitation o f the Pulakos & Schmitt research is that measures o f dispositions

were not included in their study. Although they did not explicitly measure or investigate

the role o f dispositions in influencing job satisfaction, they concluded that their results

suggest a dispositional effect. Pulakos and Schmitt (1983) went so far as to identify

different dispositions to investigate in future dispositional research: se lf efficacy, internal

locus o f control, and task specific self efficacy were identified for future study, however,

no theoretical rationale for investigating these different dispositional traits was offered.

Staw & Ross (1985)

Staw & Ross (1985) extended the research on possible dispositional sources o f

job satisfaction by providing evidence o f the stability o f work attitudes (such as job

satisfaction) over time and across different situations. These authors argue that the effect

o f dispositions on job satisfaction could be supported by providing evidence o f the

temporal and cross-situational stability o fjo b satisfaction. That is, i f jo b satisfaction

remains stable over a specified period o f time and across different job situations, the

hypothesis that stable dispositional traits affect job satisfaction would be supported.

These researchers noted that the existence o f dispositional sources o fjo b satisfaction does

not negate the role o f situational influence, but rather suggests that the source o f work

attitudes be investigated using both situational and dispositional approaches.

Longitudinal data on job attitudes (job satisfaction) and situational variables from

a national sample o f over 5,000 men aged 45-59 included in the Longitudinal Survey o f

Mature Men, were analyzed. Data were collected in multiple waves spanning a total o f

five years: three years between 1966 and 1969, and two years between 1969 and 1971.

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Self-reports o f satisfaction for each time period were collected from subjects and

correlated to obtain evidence o f the stability o f individual job satisfaction over time.

Since attitudinal measures were not the focus o f research when the data were collected,

job satisfaction was measured with a single global satisfaction measure. Staw & Ross

( 19Sd) tested three hypotheses. The hrst hypothesis loeuscd on the strength and

significance o f individual work attitudes over time while the second hypothesis

concerned the strength o f individual attitudes across different work situations. Prior

individual attitudes were posited to be as strong o f a predictor o f subsequent attitudes as

important situational changes (e.g., changes in pay and status) at work.

In support o f hypothesis 1, Staw & Ross (1985) found that all temporal

relationships in attitudes over time were significant, however, the correlation was not

high due to the low reliability o f the single global job satisfaction measure. The

correlation between job satisfaction in the 1966 and 1969 studies was .32; the correlation

between job satisfaction in the 1966 and 1971 study was .29; and the correlation between

job satisfaction in the 1969 and 1971 studies was .42. Additionally, the data partially

supported hypothesis 2, the correlation o f attitudes w ith job satisfaction across situations

was found to be important even for conditions o f maximal change (where subjects

experienced change in both their occupation and employer). However, as expected,

attitudinal consistency declined as both job and occupational changes occurred. Finally,

the data in this study also provided support for hypothesis 3. Prior satisfaction was found

to be a strong predictor o f subsequent satisfaction as situational changes in pay and status

occurred. These results show that work attitudes are consistent over time and across

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situations although the correlations are attenuated under conditions o f situational change.

Staw & Ross concluded that these data provide evidence for the existence and influence

o f both dispositional and contextual effects on job satisfaction. These authors went on to

note that given the consistency o f attitudes over time and across different situations, job

redesign programs may be ineffective because such programs do not take workers'

attitudes into consideration nor do they change the dispositions o f workers.

The broad conclusion regarding the potential ineffectiveness o fjo b redesign

programs should be viewed with skepticism for two reasons. First, the researchers did

not measure job redesign or its effects on workers' attitudes, thus there us no empirical

basis for making such a broad claim o f program ineffectiveness. Second, the

generalizabilitv o f their research is limited because the sample included only middle-aged

men; middle-aged men are not representative o f the general workforce.

In spite o f the limitations noted, the research o f Staw & Ross (1985) provides

vital information regarding the temporal stability and attitudinal consistency o f work

attitudes (such as job satisfaction). Staw. Bell & Clausen (1986) built upon this evidence

with research that supported the long term temporal stability o f work attitudes and the

effect o f individual dispositions on work attitudes.

Staw. Bell & Clausen (1986)

Staw et al (1986) investigated the stability o f work attitudes over time and the

effect o f individual dispositions on job satisfaction. Using an aggregation o f three

longitudinal data sets containing measures o f various psychological and personality traits,

Staw et al (1986) explicitly investigated the influence o f affective disposition on job

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satisfaction. These authors tested the hypothesis that affective disposition measured in

adolescence would predict job satisfaction in later life. Affective disposition was posited

to influence a person’s interpretation o fjo b information which in turn would influence

the person’s job satisfaction. According to Staw, et al. “ People may bring a positive or

negative disposition to the work setting, process information about the job in a way that is

consistent with this disposition, and then experience job satisfaction or job dissatisfaction

as a result” (p. 61).

Affective disposition was defined as the general tendencies o f people toward

positive or negative evaluation o f life stimuli. A measure o f affective disposition was

constructed post hoc based on the psychological data available in the data set. A Q-sort

was applied to 83 personality descriptors. Descriptors that appeared to assess affect were

factor analyzed. Seventeen items were found to form a coherent stable bipolar dimension

o f affective disposition. This 17-item measure was used to collect data from the sample

in early adolescence, late adolescence, and at different time periods in adulthood.

Measures o f facet and overall job satisfaction were used to collect data from subjects

during the Adult 1 and Adult 2 time periods.

Subjects were white males who ranged in age from 30-38. 40-48, and 54-62 years

o f age when job satisfaction measures were collected for A dult 1, Adult 2, and Adult 3

time periods, respectively. The correlations between affective disposition in adolescence

and job satisfaction in later life are reported in Table 1.

The data shown in Table 1 reveal a consistent trend in the relation between

affective disposition and jo b satisfaction over a substantial period o f time. That is,

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affective disposition is shown to be stable and a valid predictor o fjo b satisfaction over

time.

The conclusions that can be drawn from the evidence provided are limited due to

the small sample sizes (sample sizes ranged from 52 to 70) and the narrow group o f

subjects, white males, included ui this study.

The Staw et al. (1986) study provides sufficient evidence o f a stable link between

individual dispositional traits and work attitudes to support further investigations o f these

relationships aimed at identifying other traits that may display a similar relationship with

job satisfaction.

Levin & Stokes (1989)

Research aimed at identifying the link between a specific personality trait and job

satisfaction was conducted by Levin & Stokes ( 19S9). Levin & Stokes (1989) examined

the relation between job satisfaction and trait negative affectivity (NA). Trait NA is

defined by Watson & Clark (1984) as an individual difference characterized by the

tendency to experience negative aversive emotional states and be agitated, pessimistic,

distressed and dissatisfied regardless o f the situation. These researchers investigated the

role o f NA on job satisfaction in two samples: a lab study and a field study. In Study 1,

the lab study, it was hypothesized that people high in N A would be relatively dissatisfied

w ith a task or job. Study 2 was a field study in which N A was posited to be a significant

independent predictor o fjo b satisfaction that would account for variance in job

satisfaction beyond variance accounted for by situational aspects o f the job.

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Study I employed a factorial design with task design (enriched, unenriched) and

the level o f subjects’ NA (high - top quartile, low-bottom quartile) as the independent

variables. Manipulation o f task design consisted o f maximizing and minim izing the five

job characteristics identified in the Hackman & Oldham (1975, 1976) Job Characteristics

Model, namely: task identity, skill variety, task significance, autonomy and feedback, to

create enriched and unenriched tasks. Subjects in the enriched task were instructed to

read and evaluate two authentic graduate student application files and make decisions

regarding applicants’ potential for success in graduate school. Each file contained the

applicant’ s grades, undergraduate transcript, GRE scores, personal essays and letters o f

recommendation. Subjects in the unenriched task were instructed to copy information

from 25 undergraduate transcripts and GRE test dates and scores to a separate

standardized summary' form. The researcher provided detailed instructions on the task

and informed subjects that there was a “ strong likelihood” that the summaries would not

be used. Groups o f 8-10 subjects met w ith the researcher and were randomly assigned to

the enriched or unenriched task. The researcher gave instructions on each task to the

entire group o f subjects.

After completing the assigned task, subjects completed three measures to assess

their task satisfaction, perceptions o f task characteristics, and trait NA. The Job

Diagnostic Survey was used to measure subjects’ perceptions o f each o f the five task

characteristics and general task satisfaction (computed by summing across five

satisfaction subscales. Additionally, task characteristics and overall task satisfaction

were assessed w ith the JDI. Trait N A was measured with the Negative A ffe ctivity Scale

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(NAS), a self-report measure designed by Levin & Stokes (1989) to assess the global

disposition o f trait negative affectivity.

A 2x2 analysis o f variance (AN O VA) with N A level (high, low) and task design

(enriched, unenriched) as the independent variables and task satisfaction as the dependent

variable showed a main effect for NA, but the interactive effect was not significant.

Subjects engaged in the performance o f the enriched task reported higher overall

satisfaction (M=53.72) than their counterparts who performed the unenriched task

(M=30.35). Lower levels o f overall satisfaction were reported by high NA subjects

(Mean =39.24) as compared to low NA subjects (Mean = 44.84). N A level was found to

account for 4% o f the variance in overall task satisfaction; that is, the correlation between

NA level and task satisfaction was .20. Study 1 also found that high N A subjects’

reported less overall satisfaction than low NA subjects regardless o f the task condition

(enriched, unenriched).

The purpose o f Study 2 was to investigate the ability o f N A to predict job

satisfaction. This field study was conducted with a sample o f 315 professional employees

from a variety o f hierarchical levels (staff, managers, senior staff) o f a large professional

services firm. Subjects completed measures o fjo b characteristics, job satisfaction, and

negative affect. Correlational analysis o f the data was conducted to determine the ability

o f N A to predict variance in job satisfaction above and beyond variance accounted for by

job characteristics. The “ Satisfaction with the Work Its e lf’ subscale from the JDI was

used as one o f the criterion variables. A composite index o fjo b satisfaction computed

(JDS Composite Index) based on data collected from subjects’ scores on the JDS was the

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second criterion. The third criterion was NA. Subjects’ N A scores ranged from 21-122

(Mean= 64.6); SD=16.4). Coefficient alpha for the JD1 Satisfaction with the Work Itself

subscale, JDS and N A measures were .90, .83, and .88, respectively.

Hierarchical regression was applied to the data collected to determine i f trait NA

made a unique contribution Lo the prediction o fjob satisfaction. The resuits o f the

hierarchical regression analysis in which jo b characteristics were entered first showed

that all job characteristics, except feedback from the job. predicted each o f the two job

satisfaction measures. N A was also found to significantly increase variance accounted

for in each o f the two job satisfaction measures when it was added to the regression

model. N A accounted for 3.9% and 4.5% o f the variance in the JDS Composite Index

and the Satisfaction with the Work Itself subscale, respectively.

In contrast to Staw & Ross (1983) and Staw et al. (1986). Levin & Stokes argue

that their data show the success o f organizational interventions involving job redesign

may not depend on workers’ dispositions. Study 1 shows that the difference between

satisfaction with enriched and unenriched tasks was comparable for both high and low

trait NA subjects; that is, changes (increases) in task characteristics to produce enriched

tasks improved the satisfaction levels o f both high trait N A and low trait N A subjects.

Thus, Levin & Stokes conclude that personnel programs may not be as inhibited by

attitudinal consistency as previously reported (Staw & Ross, 1983; Staw et al., 1986).

By providing empirical evidence that trait NA (an individual difference variable)

accounted for variance in job satisfaction above and beyond that accounted for by widely

accepted situational variables (perceived job characteristics), Levin & Stokes (1989) laid

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30

the groundwork for researchers to use dispositional and interactional approaches (those

that include both individual difference and situational variables) to explain variance in

job satisfaction.

Watson & Slack (1993)

** aioott (X oiacrv { l y o J ) u u x i vtu uiai juu aausiawuuu iCacaicit tuiiuucii'u uuiu a

dispositional perspective typically included only one personality trait; that is, primary

studies focused on the relationship between a single personality trait and job satisfaction

(Weitz, 1952; Pulakos & Schmitt, 1983; Staw & Ross, 1985; Staw et al, 1986; Levin &

Stokes, 1989). These researchers were interested in examining the relationship between

two dispositions and job satisfaction over a period o f time. Thus, Watson & Slack used a

longitudinal design to simultaneously examine the relationship between trait positive

affect (PA) and trait negative affect (NA), and job satisfaction over time.

PA and NA can be measured as a state (i.e.. short term mood fluctuations) or a

trait (i.e., stable and consistent differences in affect). Instructions given to subjects at the

time the scale is administered regarding the timeframe to call to mind when responding to

items on the scale determines whether state or trait PA and N A is assessed. For example,

state PA and state NA are measured when subjects are asked to consider how they feel

now or today whereas trait PA and trait NA are assessed when subjects are directed to

consider how they feel generally or how they have felt over the past year. Trait PA is

defined as the general disposition to be enthusiastic, energetic, active, sociable, and alert

(Watson & Clark, 1984; Watson & Tellegen, 1985). Individuals who are high on trait PA

are characterized as displaying high levels o f energy and capable o f concentrating fully,

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holding positive views about oneself, others and different situation, and capable o f

becoming pleasurably engaged in a variety o f different activities (Watson & Clark, 1984;

Watson & Tellegen, 1985). Conversely, those who have low PA are described as being

lethargic and sad (Watson & Clark, 1984; Watson & Tellegen, 1985). High trait NA,

predisposes one to be distressed, upset, omcu unu ^cncitiny noid negative views aouui

oneself and situations even in the absence o f overt, external stress (Watson & Clark,

1984; Watson & Tellegen, 1985).

The purpose o f the Watson & Slack study was to examine dispositional

antecedents o fjo b satisfaction; more specifically, trait PA and trait NA were

hypothesized to predict future job satisfaction. Measures o f dispositional, occupational

(i.e., substantive complexity, motor skills and physical demands) and job events (i.e.,

perceived job changes) variables were collected (Watson & Slack, 1993). Trait PA and

trait NA measures were completed by eightv-two volunteers all o f whom were fulltime

university employees enrolled in a university sponsored Wellness Program - a program

that promotes physical fitness, healthy eating habits and better psychological well-being

(Watson & Slack, 1993). The sample was comprised o f secretaries, library staff, clerical

workers, maintenance staff, health center staff, academic advisors, accountants, faculty,

administrators and office managers were included in the sample. Trait PA and trait NA

scales were completed at two different times, Time 1 and Time 2, using the Positive

Emotionality (Pern) and Negative Emotionality (Nem) scales from the Multidimensional

Personality Questionnaire (Tellegen , 1993). There were at least nine months between

each time period; the average period o f time between Time 1 and Time 2 was

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approximately twenty-seven months. A t Time 2, facet and overall job satisfaction were

assessed with the Job Descriptive Index (JDI) (Smith, Kendall, & Hulin, 1969) and the

Minnesota Satisfaction Questionnaire (MSQ) (Weiss, Dawis, England, & Lofquist,

1967), respectively (Watson & Slack, 1993).

Results indicate that Nent and Pern scores were stable Irom Time i 10 Time 2;

Nem and Pern retest correlations were .63 and .74. respectively (Watson & Slack. 1993).

Both Nem and Pern were related to overall job satisfaction (as measured by the MSQ)

and Pern was related to some facets o fjo b satisfaction as well (as measured by the JDI).

The zero order correlation between Nem at Time I and overall job satisfaction was -.09

while the zero order correlation between Nem at Time 2 and job satisfaction was -.18

(Watson & Slack. 1993). An increase in the correlation between Time 1 and Time 2 also

occurred with the Pern; that is. the correlation between Pern at Time I and job satisfaction

was .29 whereas the correlation between Pern at Time 2 and job satisfaction was .33

(Watson & Slack, 1993). Both the Pern and the Nem at Time 1 and Time 2 correlated

with the Satisfaction w ith the Work Itself facet o f the JDI; the former correlated .42 and

.36, respectively, while the latter correlated -.32 and -.38, respectively (Watson & Slack,

1993). The Pern also correlated .26 and .33 with the JDI Promotion subscale during Time

I and Time 2, respectively (Watson & Slack, 1993). These data therefore lend further

support for the stability o f personality traits over time (Staw & Ross, 1985; Staw, Bell &

Clausen, 19S6) and the relationship between N A and job satisfaction.

Watson & Slack ( ’ 93) also conducted two hierarchical multiple regressions to

determine the relative contribution o f trait PA and trait N A to the prediction o fjo b

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33

satisfaction; the first regression analysis predicted job satisfaction from data collected

during Time 1 and the second regression analysis predicted job satisfaction from

occupational and job events data. Collectively, Pern and Nem predicted from 4% (on the

JDI Pay facet) to 20.4% (on the JDI Work Itself facet) o f the variance in facet and overall

job saiisfaciion; Nem and Pern combined to account for 8.8% o f the variance in overall

job satisfaction as measured by the MSQ.

The second regression analysis predicted job satisfaction from all three categories

o f variables: occupational, job events, and dispositional (Pern and Nem combined)

(Watson & Slack, 1993). Scores on occupational variables were entered in Step 1 and

job change scores were entered in Step 2. Pern and Nem scores were combined and

entered in Step 3. Trait PA and trait NA as measured by the Pern and Nem. respectively,

contributed less than 2% to the prediction o f satisfaction with JDI Pay and Promotion.

However, the Pern and Nem combined contributed 9.5 % and 11.4% to the prediction o f

the variance in the JDI Co-Workers and the JDI Work subscales, respectively, above and

beyond the variance predicted by the occupational and job events variables.

Occupational variables alone predicted as much as 21.9% o f the variance in the JDI Co-

Workers subscale while job events predicted 14.8% o f the variance in the JDI Promotions

subscale.

The findings reported by Watson & Slack (1993) indicate that trait PA and trait

NA, each contribute uniquely to the prediction o f different facets o fjo b satisfaction (e.g.

pay, supervision) and overall job satisfaction and that more variance in both facet and

overall job satisfaction is predicted when both dispositional and environmental variables

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34

are included in the prediction model. As noted previously, Pem and Nem collectively

predicted 8.8% o f the variance in overall job satisfaction (as measured by the MSQ), but

when these two traits were included with environmental variables (i.e., occupational and

job events variables), 23.2% o f the variance in overall job satisfaction was predicted.

The generaiizabiiity o f these findings is somewhat limited given that the sample

size was small (N=82) and restricted basically to white-collar/semi-professional workers.

Nonetheless, this investigation o f the relation between two dispositional traits and job

satisfaction in a single study made a valuable contribution to job satisfaction research

conducted from a dispositional perspective (Watson and Slack, 1993). The results

reported by these researchers show that the prediction o f variance in some facets ofjob

satisfaction and in overall job satisfaction can be increased substantially by using an

interactive model that includes at least two dispositional traits (trait PA and trait NA) and

environmental or situational variables.

Brief. Butcher & Roberson (1995)

Building on past research examining the effect o f individual differences in

disposition on job satisfaction. B rie f et al (1995) investigated the effect o f positive mood-

inducing effects on job satisfaction. Working under the premise that transient events

could lead to m ildly positive or negative feelings, B rief et al conducted a field experiment

to assess the relationship between N A and JS when a positive mood-inducing event (e.g.,

giving a cookie to subjects) occurred. Three hypotheses were tested. First. N A was

posited to have a negative correlation with job satisfaction. Second, jo b satisfaction was

expected to increase when a positive mood-inducing event occurred; that is, workers who

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were exposed to a positive mood-inducing event would experience and report higher

levels o fjo b satisfaction than their counterparts who were not exposed to such events.

Finally, an interaction between N A and positive mood-inducing events was posited which

would lead to positive events having a relatively weaker effect on the reported job

satisfaction levels of'nigh NA individuals as compared to iow N A individuals.

Subjects (N = 57) were employees in four different departments o f a medium

sized hospital; 45 women and 12 men, average age 37 years with an average tenure at the

hospital o f 3 Vi years. A ll subjects responded to a request to volunteer to participate in a

study regarding job attitudes. Each subject was randomly assigned to either a positive

mood induction group or the control (no mood induction) group for the data collection

session. A total o f four data collection sessions (two per day) were conducted on two

different dates. A three-week time span lapsed between the first and second data

collection sessions. Subjects in the mood-induction group were offered cookies and soft

drinks upon their arrival and were given a gift-wrapped box with a small toy - a wind up

toy monkey that walked - before being given the questionnaire. Subjects in the control

group were given the questionnaire upon arrival to the data collection session and nothing

else. The control group sessions were conducted first on each o f the data collection dates

to prevent the control group from hearing about the cookies, drinks, and gifts given to

their counterparts. Subjects in both groups completed the Taylor Manifest Anxiety Scale

(TMAS) to assess their N A level.

The data collected were analyzed using hierarchical multiple regression w ith N A

entered in Step 1, the treatment group (positive mood-induction or control group) entered

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36

second, and the interaction group (high or low N A x treatment or control group) was

entered third. Results show support for all three hypotheses. A negative correlation was

found between N A and job satisfaction. As expected, there was a main effect o f positive

mood-inducing events on job satisfaction after controlling for N A - subjects in the

positive mood-induction group reported higher ieveis o fjo b satisfaction than their

counterparts in the control group. Finally, evidence shows that there was an interaction

between N A and positive mood-induction such that high N A individuals in both the

mood-inducing group and the control group reported lower levels o fjo b satisfaction than

low N A subjects.

The results reported by B rie f et al (1995) lend additional support to the NA-job

satisfaction relation reported in the literature; that is, N A was found to be negatively

associated with job satisfaction. These findings also report the differential effect o f

positive mood-inducing events on high versus low NA individuals. Evidence in this

study shows that positive mood-inducing events had relatively less impact on the reported

job satisfaction level o f high NA individuals as compared to low NA individuals. High

NA subjects in the positive mood-inducement group reported a mean job satisfaction

level o f 61.42 (compared to the high N A control group mean o f 59.50) and low N A

subjects in the positive mood-inducement group reported a mean job satisfaction level o f

71.88 (compared to the low N A control group mean o f 62.29). The difference between

the reported job satisfaction level o f high N A subjects in the mood-inducing and control

groups, 1.92, is substantially smaller than the difference between the job satisfaction

levels o f low N A subjects in the mood-inducing and control groups, 9.59. These data

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37

suggest that low N A individuals were more responsive (influenced by) positive mood

inducements than high N A individuals.

An obvious criticism o f this study is the limited generalizability o f the findings

due to small sample size (N=57), however these results should not be discounted or

dismissed. B rie f et ai. (1995) were the first to investigate and report the interaction

between NA, positive mood inducements and job satisfaction in a field experiment.

Their results are consistent with previous research on the NA-job satisfaction relation, but

more importantly this research contributes new evidence to the job satisfaction literature:

high NA individuals are affected differently by situational job factors (e.g., positive mood

inducements) than low N A individuals.

The studies cited above initiated a fruitful stream o f research that includes

investigations o f the relationship between various dispositions and job satisfaction.

However, this stream o f research has not been guided by theory nor has the evidence

reported in the literature been quantitatively summarized or adequately utilized to

develop theories that explain the effect o f dispositions on job satisfaction. The Judge et

al. (1997) dispositional theory o fjo b satisfaction attempts to identify and explain

dispositional sources o fjo b satisfaction. The Judge model is presented, described, and

critiqued in the next section.

Presentation and critique o f the dispositional theory o fjo b satisfaction

As stated previously, the dispositional theory o fjo b satisfaction introduced by

Judge et al. (1997) based on core self evaluations (CSE) integrates concepts and ideas

from eight diverse literatures (clinical psychology research, clinical psychology practice,

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philosophy, job satisfaction research, stress research, social psychology, child

development theory, and personality theory) to provide a framework for testing causal

models o f the effects o f dispositional traits on job satisfaction. CSE is the focal trait in

the Judge et al. (1997) theory. According to Judge et al. (1997), CSE is a “ new”

personality construct that represents fundamental "bottom-line" evaluations that

individuals subconsciously make about themselves, others and the world. This concept o f

core evaluations is rooted in Appraisal Theory (Rokeach, 1972; Packer, 1985, 1986)

which states that it is through emotional generalization that individuals experience

subconscious appraisals o f other people or events in relation to their perceived values or

needs (Judge et al., 1997). Judge and his associates, refer to Packer ( 19S5, 1986) who

asserts that meta-physical appraisals or "core evaluations" serv e as the basis for all other

appraisals. To explicate the concept o f core evaluations, Judge et al. refer to an analogy

used by Packer (1985):

An individual’s core evaluations comprise the trunk o f the tree, while the
branches and leaves o f the tree are the situationally specific evaluations. Just as
the nature o f the tree determines the kinds o f leaves and branches it w ill grow, the
nature o f individual’s core evaluations affects all their other, lesser evaluations (p.
157, Judge et al., 1997).

Judge and his colleagues refer to evaluations o f self as core self-evaluations (CSE).

These authors argue that the "new” personality trait, CSE, which they posit to be

comprised o f four different dispositional traits namely, self esteem (SE), generalized self-

efficacy (GSE), locus o f control (LOC) and emotional stability (ES), is not merely a

linear composite o f these four traits. According to Judge et al. (1997), even though SE,

GSE, ES and LOC are highly correlated, they are four separate constructs and CSE is the

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39

sum o f the measures o f each construct. This conceptualization implies that CSE is a

composite o f four traits and not itself a trait. This inconsistency in the conceptualization

and operationalization o f CSE in empirical research led Schmidt (1999) to criticize the

Judge et al. (1997) dispositional theory o f job satisfaction and point out apparent

inconsistencies involving the use o f CSE in empirical research. According to Schmidt

(1999) CSE cannot be considered to simultaneously be: (a) the general factor underlying

these measures (the latent variable), and (b) a composite o f four separate constructs (in

which variance specific to each o f the four constructs is true variance). Yet in this theory,

as described for example in Judge. Locke & Durham (1997), the major article presenting

this theory, this is what is attempted. Clearly, additional empirical evidence is needed to

support CSE as a "new” personality construct. Moreover, discriminant validity evidence

is needed to determine i f CSE is a “ new” construct or i f it is simply a different label for

Factor IV o f the Big Five personality dimensions, ES.

The basic premise o f the Judge et al. (1997) dispositional theory o f job

satisfaction is that the fundamental core evaluations that individuals make o f themselves,

CSE, influence the level o f job satisfaction that individuals experience and report. Judge

et al. note the absence o f dispositional theories that identify specific traits that may be

causally related to job satisfaction. These researchers also note the absence o f criteria for

selecting different traits that have the greatest likelihood o f being related to job

satisfaction. Thus, Judge and his associates suggest three criteria for selecting the specific

traits to investigate based on their potential to influence or cause job satisfaction,

however their use o f terminology in defining these criteria is conceptually unclear.

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According to Judge and his colleagues SE, GSE, LOC, and ES were selected to

comprise the CSE concept based on three attributes that they share in common:

evaluation focus, fundamentally, and breadth (or scope). Judge at al (1997) suggest that

these attributes serve as criteria for selecting other traits in job satisfaction research.

Meeting these three criteria qualifies the four trails as core evaiuaiions o f seif and thereby

enable them to operate as indicators o f CSE. Since each trait is said to have an evaluation

focus and is fundamental and broad in scope thus these dispositional traits are posited to

have the greatest likelihood o f influencing or causing job satisfaction (Judge et al.). The

four traits do not follow any hierarchical order. However, Judge et al. (1997) posit

differences to exist in the magnitude o f the relation between each o f the four traits and

job satisfaction. SE is posited to be the trait most strongly related to job satisfaction.

In establishing the first criterion Judge et al. (1997) make a distinction between

traits that are evaluative (for example SE) and those that are descriptive (such as

assertiveness). The term "evaluation focus” refers to the extent to which a trait is an

appraisal o f oneself, others, or the world as opposed to a description; evaluative traits are

posited to influence job satisfaction to a greater extent and more directly than descriptive

traits (Judge et al.). Creating a difference between traits based on whether they are

evaluative or descriptive is illusory since all traits by definition are descriptive. Schmidt

(personal correspondence, 1999) notes that the manner in which the term evaluative is

used by Judge et al (1997) suggests that traits have “ a desirability dimension— more o f

the trait is viewed by people as better than less (or vice versa).” This implies that people

evaluate the trait itself rather than evaluating themselves on the trait (Schmidt, personal

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41

correspondence, 1999). Thus there is a need to clarify the evaluation focus criterion for

selecting traits to include in the CSE concept.

Fundamentality and scope are two additional criteria recommended by Judge et al.

(1997) for selecting traits to investigate in regard to their relation with job satisfaction.

Judge el ai refer 10 fne research o f Catteii (1965) and Rokeach (1 y 72) to note that

fundamental traits are defined as basic source (central) traits that underlie more narrow

surface (peripheral) traits. Basic source (central) traits are believed to have more

connections to other traits, beliefs, and evaluations than surface (peripheral) ones. Thus,

fundamentality in the Judge et al. theory refers to the extent to which a trait is o f central

importance in an individual’s life. Breadth (or scope) is defined in a similar manner by

Judge and his colleagues. It is the extent to which a trait is global - wide in scope- and

generalizes to encompass different aspects o f an individual’s life (e.g.. both work and

personal life). Judge and his colleagues-cite the research o f A llport (1961) who made a

distinction between cardinal and secondary traits (the former are broader in scope than

the latter) to propose that cardinal traits are more likely to be related to other traits and

attitudes than secondary traits.

It appears that both o f these criteria, fundamentality and breadth, address the same

trait attributes- the broad nature o f traits and their connection to other traits - using

different terminology (Cattell’s source traits versus A llp o rt’ s cardinal traits) thus, the

distinction between these two criteria as set forth bv Judge et al is nebulous.


* w

Although the criteria for selecting dispositional traits to examine with respect to

their relationship w ith job satisfaction suggested by Judge et al (1997) requires

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42

conceptual clarification, the efforts o f these researchers are to be commended; it is the

first attempt to provide an organizing framework to guide research and develop a

dispositional theory o f job satisfaction. The four dispositional traits identified by Judge

and his associates namely, SE, GSE, LOC and ES, merit more thorough examination as

dispositional sources o f job satisfaction given the empirical evidence reported in the

literature that shows each o f these four traits to be correlated, albeit variably, with job

satisfaction.

SE is the first trait discussed by Judge et al (1997). Self esteem is considered by

Judge and his colleagues to be a relatively stable trait that is the broadest and most

fundamental evaluation o f self. The authors cite research on SE and note that it is the

more evaluative component o f self-concept that allows individuals’ to evaluate

themselves and place value on themselves as people (Tharenou, 1979; Locke, McClear &

Knight, 1996; Harter, 1990). Judge et al. (1997) suggest that individual's SE w ill

influence perceptions o f the world around them and their job. Research has shown SE to

be positively correlated with job satisfaction (Korman, 1970; Tharenou, 1979) and to

influence the occupational choices made by people (Tharenou, 1979). Individuals with

low SE are more likely to choose occupations that are not consistent w ith their self­

perceived traits and personalities than their high SE counterparts (Tharenou, 1979).

Generalized self-efficacy (GSE), the second trait discussed by Judge et al (1997),

is the belief in one’s ability to perform a variety o f tasks (Sherer, Maddux, Prentice-

Dunn, Mercandante, Jacobs. 1986). According to Judge et al. (1997), individuals

evaluate themselves on their ability to perform a variety o f different tasks in a variety o f

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43

different situations that thereby qualifies GSE as a component o f CSE. A distinction,

based on breadth (scope), is made by Judge et al. between self-efficacy and GSE; the

former is task specific whereas the latter is broader (covers a variety o f different tasks)

and is therefore, more trait-like. Judge et al. expect GSE and SE to be highly interrelated

since GSE is conceptualized as the competency aspect o f SE. Thus, Judge et ai posit that

GSE w ill positively influence job satisfaction.

Locus o f control (LOC) is another personality trait that Judge and his associates

identify as meeting the criteria to be included in the CSE concept. LOC is the extent to

which one believes one has control over outcomes; internal LOC refers to one's ability to

control outcomes, external LOC refers to one who does not believe in one's ability to

control outcomes (Rotter, 1966). LOC is a stable trait (Rotter, 1966) that is similar to SE

in its origin; that is. Judge et al. (1997) state that LOC beliefs are subconsciously

developed early in life. According to Judge and his colleagues, these subconscious

beliefs concerning one's ability to control outcomes generalize to become CSE that affect

job satisfaction directly. Thus. Judge et al. hypothesize internal LOC to have a positive

relationship and influence on job satisfaction however, they expect the magnitude o f the

relation between the two constructs to be smaller than the effect o f GSE on job

satisfaction.

Judge et al. (1997) include emotional stability (ES) one o f the Big Five

personality traits (Goldberg, 1990; Digman, 1990) as one o f the personality traits that

comprises the CSE concept Judge et al. state that low ES (reverse scored as neuroticism)

is considered to be the opposite o f SE; that is, descriptors such as anxiousness,

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44

nervousness, worry and self-doubt are typically used to refer to individuals w ith low self­

esteem and low ES (high neuroticism). The authors also note that a negative relationship

is generally reported in the literature on the relationship between job satisfaction and

neuroticism (low ES) (Furham & Zacheral, 1986) and job satisfaction and negative affect,

a construct w ith its genesis in neuroticism (Watson Sc Teiiegen, 1985). Thus, Judge and

his colleagues propose that neuroticism (low ES) w ill have a negative relation and w ill

negatively influence job satisfaction.

The Judge et al. (1997) dispositional theory o f job satisfaction depicts four

mechanisms by which CSE could affect job satisfaction (see Figures 1, 2, 3 and 4). In

Model I, the Direct (main) effects Model, CSE is posited to have a direct causal effect on

job satisfaction (see Figure 1.1). Models II (see Figures 2) and III (see Figures 3) posit

CSE to have both direct and indirect (or mediated) effects on job satisfaction through

situational appraisals (e.g., job perceptions) and actions that people take as a result o f

their core evaluations (e.g., job choice and occupational selection), respectively. A

Moderator (interactive) effect is depicted in Model IV (see Figure 4) with CSE operating

as a moderator o f the relation between job characteristics and job satisfaction. According

to Judge et al., these models are not mutually exclusive since it is possible to obtain

evidence for all four models. The researchers acknowledge that Model I would be

contradicted i f empirical evidence is obtained only for the Moderator effects Model,

Model IV (Figure 4). The relations o f interest in this dissertation are depicted in the

Direct and Mediated effects (through situational appraisals) models, as shown in Model I

and Model II (see Figures 1 and 2).

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Research findings from the Judge et al. (1997) dispositional theory o f job satisfaction

Judge, Locke, Durham & BCluger (1998) investigated the relationship between

CSE and job satisfaction in three independent samples in two different countries. CSE

was posited to have both direct and indirect (mediated) effects on job satisfaction. A dual

source methodology was employed in which data were coiiected from a sampie o f

physicians (N= 1S3), college graduates (N=158) and Israeli college students (N=132) and

their respective significant others to minimize the effect o f common method bias.

Participants completed self-report measures o f self-esteem, generalized self-efficacy,

neuroticism, locus o f control, and overall job satisfaction. The researchers developed

shorter instruments that were completed by participants’ significant other to measure .

each o f the four different traits as well as overall job satisfaction. Participants also

completed self-report measures o f their perceptions o f the extent to which their jobs

consists o f different job characteristics (there was no corresponding measure o f job

characteristics for significant others to complete).

First, Judge et al. (1998) found evidence to support the hypothesis that all four

traits load on one factor, which was referred to as CSE. Additional tests were conducted

to determine the nature o f the relationship between CSE and job satisfaction.

CSE was hypothesized to be positively correlated with jo b satisfaction and to have a

direct effect on job satisfaction as well as an indirect effect, through perceived job

characteristics, on job satisfaction. In order to estimate the true correlation o f

dispositional variables with job satisfaction and perceived job characteristics, Judge et al.

(1998) used meta-analytic techniques to average the correlations across the three samples

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46

and make corrections for sampling error and unreliability. SE was found to display the

strongest correlation with job satisfaction. Almost all o f the variance across studies was

due to sampling error. The correlations between self-report data and job satisfaction were

higher than the correlation between significant other reports and job satisfaction. Results

show that self-reports o f CSE were more predictive o f seif-reports o f job satisfaction in

the physician and college graduate samples than in the Israeli sample.

Covariance structural analysis (LISREL) was used to test the factor structure o f

CSE and the hypothesized relationships (Judge et al., 1998). Three structural models

were tested: self-report to significant other reports; significant other report to self-report;

and self-report to self-report. The self-report model demonstrated the best fit to the data

in all three samples. The results o f the test o f the Direct Effects model. Model I, found

CSE to have a direct effect on job satisfaction in all three samples; .49, .28, and .15 in the

physician, college graduate and Israeli samples, respectively (Judge et al., 1998).

However, the stronger relation was found in the indirect relationship (as mediated by

perceived job characteristics) between CSE and job satisfaction for the college graduate

and Israeli samples. Estimates o f the size o f the indirect effect were found to be .51, and

.44 in the in the college graduate, and Israeli samples, respectively (Judge et al., 1998).

The strongest direct relation (.34) in Model II was found to exist between CSE and job

satisfaction for the physician sample. It is possible that this finding for the physician

sample is due to a minimal amount o f variance in the perceived job characteristics

reported by physicians. There was no support found for the moderator model (Judge et

al., 1998).

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Judge et al. (1998) argue that the most important finding o f this study is that core

evaluations o f the se lf in the form o f CSE have consistent effects on job satisfaction

independent o f perceived characteristics o f the job. Furthermore, they identify SE and

GSE as the most critical self-evaluations since these two traits were shown through

confirmatory factor analysis to be the largest contributors to CSE. LOC, although higniy

correlated with GSE, and ES was found to contribute the least to CSE. The evidence

support the hypothesized relationship between CSE and job satisfaction; that is, both

direct and indirect effects, mediated by perceptions o f job characteristics, were found to

exist between CSE and job satisfaction. The data also show that individuals with positive

self-evaluations rated their work higher on all five job characteristics and on job

satisfaction.

The researchers use o f independent samples from two different cultures and the

use o f a dual source methodology to investigate dispositional sources o f job satisfaction

make this study unique. The effect o f common method bias in artificially inflating

correlations is reduced as a result o f using the dual source methodology. The

generalizability o f the results may be expanded since this research by Judge et al. (l99Sa)

represents the first time dispositional research has been conducted simultaneously in two

different cultures.

One noticeable limitation o f this study is the authors’ failure to report

discriminant validity evidence for CSE. Simply conducting analyses to show that

measures o f the four different traits load on one factor is not sufficient evidence to claim

that a new personality construct has been discovered. Convergent and discriminant

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validity evidence is needed to identify the latent construct that underlies measures o f the

four trait, namely SE, GSE, LOC and ES posited to comprise CSE and to determine

CSE’ s place in the nomological net o f personality constructs. The personality construct

that underlies measures o f these four traits must be accurately identified in order to

facilitate theory development and theory testing to increase understanding o f

dispositional sources o f variance in job satisfaction.

Judge, Bono & Locke (2000) further explored the CSE-job characteristics-job

satisfaction relation. Two separate studies were conducted to examine the nature o f the

relationship (direct and indirect) between CSE, objective job characteristics (job

complexity), subjective (perceived) job characteristics, and job satisfaction. In Study 1,

SE, GSE, LOC, and ES were assessed via self-report and significant others report.

Subjects also reported their perceptions o f five job characteristics, overall job

satisfaction, and current job title. To obtain an objective assessment o f job complexity, a

three-digit occupational code was assigned to each job title reported by subjects and those

codes were subsequently converted to job complexity scores based on the fourth edition

o f the Dictionary o f Occupational Titles.

A confirmatory factor analysis was conducted to test the CSE measurement model

and show covariance structure analysis was performed to estimate the fit o f the self-

report and significant others’ report models (Judge et al., 2000). Covariance structure

analysis estimated using LISREL 8.12 (Joreskog & Sorbom, 1993) for the self-report

model show that CSE had direct effects on perceived job characteristics (.41), job

complexity (.26) and job satisfaction (.22) (Judge et al., 2000). Perceived job

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49

characteristics had a direct effect on job satisfaction, however, there was no direct

relationship between job complexity and job satisfaction (Judge et al., 2000). Job

complexity was found to have an indirect relationship with job satisfaction (Judge et al.,

2000). CSE also had an indirect effect on job satisfaction through perceived job

characteristics, but not through job complexity.

The covariance structure analysis estimated using LISREL 8.12 (Joreskog &

Sorbom, 1993) for the mixed model which related significant others’ reports o f CSE to

self-reports o f job characteristics, job complexity and job satisfaction show a moderate

relationship between CSE (as reported by significant others) and job complexity (.28). A

moderate relationship was also found between CSE and perceived job characteristics; the

CSE-job satisfaction relationship was weaker in this model as compared to the self-

report model (Judge et al., 2000).

The focus o f Study 2 was to assess the CSE-job characteristics-job satisfaction

relationship longitudinally; data collection spanned a thirty year time period. A post hoc

measure o f CSE was constructed based on eight items that met the CSE selection criteria

set forth by Judge and his colleagues. The post hoc CSE measure was used to collect

data to derive a childhood CSE score based on data collected when subjects were 13 and

16 years o f age and an adulthood CSE score based on data collected when subjects were

38 years old. Job satisfaction was measured once during adulthood (between the ages o f

41 and 50 years old) and at that time subjects also reported their job title. These job titles

were used to obtain a job complexity score based on the Dictionary o f Occupational

Titles ratings.

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Once again, LISREL 8 (Joreskog & Sorbom, 1993) estimates were used to assess

the fit o f the hypothesized models. CSE had a direct effect on job satisfaction in the

Early A dult model, but in not the Childhood model (Judge et al., 2000). However, CSE

did have a direct effect on job complexity in both models (Judge et al., 2000).

The authors conclude dial die evidence presented in these two studies iend

additional support to their CSE-based dispositional theory o f job satisfaction; that is. the

data presented in Study 1 and, to a lesser extent, the findings o f Study 2, generally

support the direct and indirect (mediated) effect o f CSE on job characteristics.

Judge and his associates have recently changed their initial conceptualization o f

CSE (personal communication, 1999). Judge & Bono (1998) now argue that CSE is a

"meta-trait” - a broad personality trait that encapsulates more specific traits- that merits

inclusion in the nomological network o f personality constructs as part o f the Big Five

Personality Dimensions as a replacement for Factor IV, ES (reverse scored as

neuroticism). According to Judge & Bono (1998), CSE fits into the five-factor model

because it is the trait that causes all o f the other traits to be positively correlated. Thus

they argue that self-esteem, locus o f control, and generalized self-efficacy are alternative

measures o f emotional stability (Factor IV in the Five Factor Model). Judge & Bono

(1998) contend that CSE is a broader construct than emotional stability in the same way

that conscientiousness, one o f the Big Five personality dimensions, is broader than

achievement or dependability.

Since a shift in the conceptualization o f CSE was made by Judge and his

colleagues, they have accumulated evidence that they interpret as suggesting that CSE is

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51

broader than emotional stability and that measures o f SE, GSE, LOC and ES are

indicators o f the latent construct, CSE (Judge, personal communications, 1999).

However, their focus was on the narrow measures o f ES used in individual personality

inventories. In the Big Five model, the construct o f ES is defined broadly (Digman,

1990; Goldberg, 1990). Individual scales measuring ES may be Loo narrow to be

construct valid measures o f ES. The sum o f several such measures would be a more

construct valid measure. I hypothesize that SE. GSE, and LOC are such additional

measures. The research in this dissertation w ill provide meta-analytic evidence to

support my contention that CSE is the construct ES under a different label. The present

research provides meta-analytic evidence o f the interrelatedness among measures o f SE,

GSE. LOC and ES thereby showing that they are indicators o f one underlying construct,

ES. Additionally meta-analytic evidence o f the causal relationship(s) that exists between

ES and satisfaction is presented. The empirical evidence generated from this dissertation

contributes new information to the literature on job satisfaction and w ill be useful in

refining the Judge et al. dispositional theory o f job satisfaction.

Critique o f the dispositional theory o f job satisfaction

As noted previously. Judge and his colleagues have developed a stream o f

empirical research that tests causal relationships between CSE and job satisfaction.

However, their research conclusions are questionable given the possibility that CSE is not

really a new construct but rather ES under a different label. Problems with the

conceptualization o f CSE as a construct or a composite o f four specific traits and

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inaccuracy in the initial definition o f the measurement model contribute to making this

line o f research difficult to interpret.

Studies conducted to date on the Judge et ai (1997) dispositional theory o f job

satisfaction have variously referred to CSE as a construct (Judge et al, 1998) a “ concept”

(Judge, Bono & Locke, 2000), a “ taxonomy” (Erez & Judge, ivvS j, "core traits" (Judge,

Bono & Locke, 2000; Erez & Judge, 1998) and a “ meta-trait” (Erez & Judge, 1998). The

looseness in the use o f the term “ CSE” makes it appear that Judge and his associates are

unclear about how they conceptualize CSE (is it a construct, concept, taxonomy or meta­

trait. Judge et al. contend that CSE is not a composite o f the four different traits o f which

it is comprised, namely SE. GSE, LOC and ES. However, the most feasible explanation

concerning CSE based on the empirical research provided to date is that it is a composite

o f SE, GSE, LOC, and ES measures. This can be seen in the measurement model

initia lly specified for CSE. The measurement model presented by Judge et al. clearly

shows each o f the four specific traits as separate constructs and CSE as the sum o f the

four constructs, thus, the measurement model does not specify CSE as a construct itself.

Summing measures o f four separate constructs in this manner means that each trait

accounts for unique variance that is not accounted for by the other three measures which

in turn means that CSE is a composite and not a construct.

It is important to make a distinction between conceptualizing CSE as a construct

or a composite o f four different personality traits due to the implications for theory

development, testing theory and the computation o f appropriate reliability estimates for

use in making corrections for measurement error. I f CSE is conceptualized as a construct

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measured by combining scores from SE, GSE, LOC and ES scales, then the appropriate

reliability model for making corrections for specific factor measurement error is

Cronbach’ s Generalizability Theory (Cronbach. et al 1972). Under generalizability

theory unique variance associated with a specific scale is appropriately assigned to error

variance, this is so because the unique variance does not measure the same underlying

construct that the other scales measure. In accordance with generalizability theory, each

different scale is treated as a single item on a multiple item test and a standardized alpha

based on the correlations among the different measures o f the construct being assessed is

computed. A ll scale specific variance is assigned to error variance.

Conversely, i f CSE is conceptualized as a composite, then it would be appropriate

to use the Mosier reliability model, which appropriately includes specific factor

measurement variance in true variance (Hunter & Schmidt, 1990). That is, variance

unique to the specific instruments used to measure a trait is counted as true variance (a

measure o f the construct being investigated) when the Mosier (1943) reliability model is

used.

In spite o f the problems in conceptualization, definition and measurement o f CSE.

the Judge et al. (1997) dispositional theory o f job satisfaction provides a useful

framework for investigating the effects o f specific dispositional traits namely, SE, GSE,

LOC and ES, on job satisfaction. The review o f the personality-job satisfaction literature

presented here and in House et al (1996) show that each trait posited to comprise CSE has

been em pirically linked to job satisfaction. Hence further investigations o f these

relationships are needed to identify what these traits share in common. Moreover,

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additional examinations o f trait-job satisfaction relationships provide opportunities to

assess the nature and magnitude o f causal relationships that exist between these

constructs.

The research o f Judge and his colleagues addresses the need for a dispositional

theory o f job satisfaction. I he causal models presented in the Judge et al (1997) theory

depict different mechanisms that describe how traits may effect job satisfaction. This is a

major contribution to the personality-job satisfaction literature. These models show that

traits may have a direct (main), indirect (mediated) or interactive (moderator) effect on

job satisfaction. The theory integrates the dispositional approach and the more traditional

situational approach to investigate causal determinants o f job satisfaction. The integration

o f these different approaches creates a relatively comprehensive framework for testing

hypotheses that include both dispositional and situational variables

A t the center o f the Judge et al. dispositional theory o f job satisfaction is the

'“new” construct” , CSE. As reported previously, although Judge et al. (1997) argue that

CSE is a construct, they themselves have treated CSE as a composite rather than as a

construct in empirical research (Judge, et al, 1998; Judge & Bono, 1999; Erez & Judge,

1998). Proposing new personality constructs stands in conflict with developing

scientifically parsimonious theories. In fact. Ozer & Reise (1994) discourage the

proliferation o f “ new” personality constructs that tend to be "bloated” specific measures

with a narrow focus. According to these authors, “ Bloated” specific [personality]

measures often lack theoretical utility, have an extremely circumscribed range o f

prediction, and are typically not linked to broader and more established personality

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variables... no bloated specific contributes to our larger understanding o f personality

structure” (p. 362, Ozer & Reise, 1994).

Research question and hypotheses

Consistent w ith the advice o f Ozer & Reise (1994), I chose to explore the

relationship between measures ofSE, GSE, LOC, ES, perceptions o f the five job

characteristics and job satisfaction w ithin a meta-analytic framework making corrections

for scale specific measurement error based on the Cronbach, et al (1972) generalizability

theory to identify the latent personality construct that underlies these measures. This

reliability model was selected to make corrections for unreliability in the various scales

used to measure traits because it allows the common variance shared by different trait

scales designed to measure the same construct to be accurately measured. That is, the

measurement error inherent in each different scale (specific factor measurement error) is

assigned to measurement error leaving only the common variance shared by all scales.

My contention is that measures o f SE, GSE, LOC and ES are indicators o f the latent

construct, ES.

I gathered meta-analytic evidence to show that CSE is ES and not a new

construct. I used the framework presented in the Judge et al. (1997) dispositional theory

o f job satisfaction w ith ES (see Figure 6) instead o f CSE as the construct o f interest in

testing the causal relations hypothesized in the Direct Effects (see Figure 1) and Indirect

Effects (see Figure 2) models, respectively. ES, Factor IV in the dominant Big Five

personality dimensions, is the trait o f interest in the proposed research for several

reasons. First, it is an important, broad and well-established personality construct.

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Second, ES and components o f ES (e.g., negative affect) have been consistently linked to

job satisfaction empirically (Perone, DeWarrd & Baron, 1979; Smith, Organ &Near,

1983; Terry, Nielsen & Perchard, 1993; Nelson, Cooper & Jackson, 1995; Tokar &

Subich, 1997).

The prevalence o f research on ES in ihe personality literature is an indicator o f its

importance in shaping the attitudes o f individuals. Personality researchers as early as the

1930s (A llp o rt & Odbert, 1936; Cattell, 1957) have consistently identified multiple

dimensions o f personality that include ES. These researchers identified approximately

18,000 personality relevant terms from Webster's New International Dictionary• that

described distinctive personal behavior and eventually classified them on conceptual

grounds into the four categories, one o f which was "personal traits" (John & Robins.

1993). The early research o f A llport & Odbert was extended by Cattell (1943. 1945),

who used semantic and empirical clustering procedures to reduce the aforementioned

number o f personality trait terms to thirty-five. A reanalysis o f Cattell’ s data sets by

Tupes and Christal (1961) produced empirical evidence that supported five factors.

Several other researchers also consistently found five "relatively strong factors” to

emerge in Cattell’s data sets as well as in new data sets (Tupes & Christal, 1961;

Norman, 1967; Goldberg, 1981, 1982). These factors form the Big Five personality

dimensions (or Five Factor Model o f personality): Factor I - extraversion. Factor II -

agreeableness, Factor III - conscientiousness, Factor IV - emotional stability (reverse

scored as neuroticism), and Factor V - openness to experience (Goldberg, 1981, 1982;

Costa & McCrae, 1984, 1986, and Digman, 1990). Each factor is bipolar.

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The robustness and generality o f the Big Five personality dimensions is well

supported w ith empirical evidence and accepted widely by I/O Psychologists. Goldberg

(1990) presented compelling evidence supporting the structure o f the Big Five by using a

variety o f factor analytic techniques to analyze Norman’s Taxonomy (1967) that consists

o f i,43 i trait-descriptive adjectives grouped into seventy-five clusters. The five-factor

structure emerged regardless o f the type o f factor procedures used to analyze the data.

Factor IV o f the Big Five, ES, includes trait descriptors such as confidence, poise, and

self-reliance to describe individuals at the positive pole w ith high ES scores. The

negative pole o f ES includes the trait-adjectives self-pity, anxiety, insecurity, self-

criticism and fearfulness in reference to individuals with low ES scores. These trait

descriptors display the broad range and nature o f the ES construct.

Some o f the trait-adjectives used to describe ES also apply to other dispositional

traits, namely, SE, GSE and LOC that have been linked to job satisfaction. A comparison

o f items included in SE, GSE, and LOC scales reveals items that fit well into one or more

Factor IV trait-adjective cluster (see Appendix A, B, and C for samples o f SE, GSE and

LOC scales, respectively). For example, two clusters under Factor IV, self-pity and

insecurity, are associated with low SE. SE scales include items such as "a ll in all, I am

inclined to feel that I am a failure” and “ I wish I could have more respect for m yse lf’

(Rosenberg, 1965). These items reflect an overall attitude o f self-pity and lack o f self-

respect included in Factor IV. Items from the Factor IV cluster "confidence” are found

on GSE (Sherer, Maddux, Mercandante, Prentice-Dunn, Jacobs & Rogers, 1982) and

LOC ” (Rotter, 1966) scales. The GSE and LOC items " I feel insecure about my ability

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to do things” and “ when I make plans, I am almost certain that I can make them work” ,

respectively, assess the amount o f confidence an individual has as well as one’s belief in

one’s ability to control outcomes. Agreement with the former item reflects low GSE

while agreement w ith the latter displays an internal locus o f control. It is very likely that

such overlap between trait descriptors and across different SE, GSE, LOC and ES scales

exist. This implies that to some extent these scales although purported to assess different

traits actually measure a single, broad latent personality construct, namely ES.

Furthermore, it is possible that these trait scales vary in the extent to which each captures

(measures) the ES construct.

As noted previously, SE, GSE, LOC and ES, are traits commonly studied to

determine their relationship with job satisfaction. Each trait has been found to correlate

with job satisfaction, however there is substantial variability in the correlations across

studies. A closer examination o f the theory upon which each trait is based provides an

insight into how these traits might be interrelated.

The SE construct is defined as the evaluative component o f the broader construct

self concept (Rosenberg, 1965; Wylie, 19S9). Research on SE shows it to be a

multidimensional construct that has an influence on individuals’ perceptions and the way

individuals perceive themselves (assess their self-worth) and interpret environmental

stimuli (Hattie, 1992). According to Hattie (1992), “ self-esteem relates to the salience o f

[different] dimensions and is entwined w ith our sense o f self-worth” (pp.55). Based on

the premise that SE is multidimensional, SE should be viewed as the sum o f evaluations a

person makes across salient attributes o f one’s self or personality (Blascovich & Tomaka,

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1991). Rosenberg (1965) argues that global measures o f SE hold more predictive and

explanatory power than narrow facet measures o f SE. This view is consistent with the

definition o f SE as a trait with the power to influence individuals’ perceptions in different

work and life arenas (Hattie, 1992).

A closely related construct, GSE, is based in seif-efftcacy theory. GSE has aiso

been linked to job satisfaction. Bandura (1989) defines self-efficacy as “ people’s beliefs

about their capabilities to exercise control over events that affect their lives and their

capabilities to mobilize the motivation, cognitive resources, and courses o f action needed

to exercise control over task demands” (pp. 1175). Self-efficacy is typically defined and

measured within a particular context and concerns specific behaviors. On the other hand.

GSE refers to individuals’ beliefs in their general competence and effectiveness in a

variety o f situations. Thus GSE is an extension o f self-efficacy theory that focuses on

one’s beliefs about one’s personal effectiveness - which is an important aspect o f self­

esteem (Maddux, 1995). To illustrate the link between GSE and SE, Maddux (1995)

argues “ i f one's sense o f competence is high for an ability one values, then this w ill

contribute to high self-esteem (or low self-esteem i f perceived competence for the valued

skill is low). Judgments o f inefficacy in unvalued areas o f competence are unlikely to

influence significantly self-concept and self-esteem” (pp. 9). Thus, there is conceptual

similarity between SE and GSE.

The genesis o f the LOC construct lies in Rotter’s social learning theory (Rotter,

1966; Rotter, Chance & Phares, 1972). According to Lefcourt (1991), LOC refers to

“ assumed states that explain why certain people actively, resiliently, and w illin g ly try to

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deal with d ifficu lt circumstances, while others succumb to a range o f negative

emotions.. .a generalized expectancy pertaining to the connection between personal

characteristics and/or actions and experienced outcomes” (pp. 413-414). LOC and GSE,

are similar in some aspects; both constructs deal w ith beliefs held by individuals about

the impact o f their behaviors on outcomes, but they are different. The former is focused

on one’ s beliefs about the extent to which one’s behavior can control outcomes, while the

latter is concerned with the amount o f confidence one has in one’s ability to perform

certain behaviors across a wide spectrum o f situations to achieve desired outcomes

(Bandura, 19S6; Maddux, 1995). Since LOC does not deal with the issue o f confidence,

it is distinct from GSE.

ES. one o f the Big Five Personality dimensions, has been consistently linked to

job satisfaction in empirical research (Perone, DeWarrd & Baron, 1979; Smith, Organ &

Near, 1983; Terry, Nielsen & Perchard, 1993; Agho et al., 1993; Nelson et al., 1995;

Tokar & Subich, 1997). Perone, et al. conducted both a field study and a laboratory study

to determine the correlation between personality variables (neuroticism and extroversion)

and satisfaction with real and simulated jobs. Self-report data were collected from a

sample o f 98 young adult male industrial workers who were observed in their real (field

study) and in a simulated (lab study) job setting. The observed correlations between

neuroticism (reverse scored as ES) and job satisfaction in both studies were similar. The

correlation between neuroticism and job satisfaction in the real job was -.10 while the

observed correlation in between neuroticism and job satisfaction in the simulated job was

-.11.

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Terry et al. (1993) investigated the effects o f work stress on psychological w ell­

being and job satisfaction. The authors posited work stress (i.e., role ambiguity, work

overload) to have a negative effect on job satisfaction. Terry et al. were aware o f the

negative relation reported to exist between neuroticism and job satisfaction, therefore, the

researchers used neuroticism as a control variabie in their study in order to minimize the

confounding effects o f neuroticism. The observed correlation between neuroticism and

job satisfaction was reported to be -.25.

A particularly interesting relation between neuroticism and job satisfaction was

found by Tokar and Subich (1997). These authors compared the contributions o f all o f

the Big Five Personality dimensions in predicting self-reported job satisfaction.

Hierarchical regression models with job satisfaction as the criterion variable were

conducted to determine the relative contribution o f personality variables in predicting job

satisfaction. The set o f five personality dimensions contributed to predicting job

satisfaction. However, neuroticism and extroversion were found to contribute uniquely

to the prediction o f job satisfaction; correlations o f -.18 and .16 were reported between

neuroticism and extroversion, respectively, and job satisfaction. The beta weight for

neuroticism, -.14 had an inverse relationship with job satisfaction. Tokar and Subich

(1997) concluded that personality variables are useful in predicting self-reports o f job

satisfaction.

Watson and Clark (1984) presented negative affectivity (N A) as a unitary mood-

disposition that includes negative cognitions and low self-esteem. Measures o f trait-N A

are highly correlated w ith measures o f neuroticism (Costa & Me Crae, 1984; Tellegen,

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1985; Watson & Clark, 1984; Connolley and Viswesvaran, 1998), thus NA can be

viewed as one indicator variable for neuroticism. A variety o f different measures have

been developed to assess NA. In a recent empirical investigation o f the equivalence

between 18 different measures o f N A , Connolly and Viswesvaran (1998) applied the

principle o f tetrad differences to an incomplete matrix o f correlations (87 or 153

correlations) and found evidence to support the equivalence o f all 18 measures in

assessing NA. The results o f a confirmatory factor analysis o f a complete matrix for four

o f the 18 scales provide additional empirical evidence that one common trait underlies

the different NA scales.

Research on the NA-job satisfaction relation reveals a consistent pattern o f an

inverse relationship between the two variables. Correlational analyses in empirical

research have allowed this pattern to be detected. However, minimal research has been

conducted to explicate the causal link between NA (or neuroticism) and job satisfaction.

The research o f Agho, et al. (1993) is the exception to the correlational studies typically

reported in the literature on job satisfaction. Agho et al. tested the causal model o f job

satisfaction embedded within the Price-Mueiler Turnover Model (1986). The Price-

Mueller Turnover Model (1986) consists o f environmental, situational (perceived job

characteristics more comprehensive than those included in the Hackman & Oldham

(1975) Job Characteristics Theory), and personality variables. N A (a more narrow

measure o f ES) and PA (a more focused measure o f extraversion) are the two personality

variables included in the model. A direct causal link between each o f these variables and

job satisfaction was posited to exist. The hypothesis regarding the relation between PA

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and job satisfaction was supported however, the N A-job satisfaction relation was not

supported by the data. Although N A correlated -.265 with job satisfaction a stronger

relation was found between PA and job satisfaction (.442) and a direct causal relation

was found to exist between PA and job satisfaction. The findings concerning the effect

o f PA on job satisfuwlion in this study are consistent with patterns discovered in previous

research. Additionally, two job characteristics, skill variety (referred to as routinization)

and autonomy were found to have a direct causal effect on job satisfaction. These

findings led Agho et al. (1993) to conclude, “ ...satisfaction depends partly on various

personality dimensions that are brought into the organization rather than being created

just by job characteristics o f the organization. Those who exhibit positive affect are more

likely to be satisfied with their jobs, even after numerous job characteristics and

environmental variables are held constant” (pp. 1022). Thus, the study provides

additional support that individual differences in dispositions effect employees’ self-

reported job satisfaction and that ES plays an important role in predicting and explaining

variance in job satisfaction.

The four constructs discussed in the preceding paragraphs are linked conceptually

in at least two ways. First, each construct as defined has the potential to influence

individuals’ self-perceptions. Perceptions o f self-worth and self-confidence to perfomi in

a variety o f situations are reflected in SE and GSE, respectively, while individuals’ belief

in their ability to behave in ways to control outcomes is reflected in LOC. Second, it

appears that each o f these constructs overlap to some extent; that is, each construct is

defined in relation to the other. For example, GSE is defined in relation to SE; the

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personal effectiveness and competence components o f GSE are important in how one

values oneself (develops perceptions o f SE). Similarly, LOC and GSE are linked

conceptually since both constructs deal w ith individuals’ beliefs about how their

behaviors influence outcomes, yet these constructs differ in their focus. As stated

previous*); iccuscs on one s coniiucncc in one s auuuy io porionii cerium

behaviors to obtain desired outcomes whereas LOC is not concerned with confidence.

Finally, trait scales designed to measure SE, GSE, LOC and ES contain common trait

descriptive adjectives which implies that SE, GSE and LOC may be components o f the

broad ES personality construct. Factor IV in Norman’s Taxonomy (1967) is comprised

o f eleven trait-descriptive clusters. A total o f ninety-three trait-descriptive adjectives are

listed in five clusters at the positive pole o f Factor IV and one hundred and twenty four

trait-descriptive adjectives are included in six clusters at the negative pole o f Factor IV

(see Appendix E).

Given the conceptual linkages among these constructs and empirical evidence that

each is correlated w ith job satisfaction the question that arises is: what is the source o f

commonality among SE, GSE, LOC and ES constructs?

The premise o f this dissertation is straightforward. CSE, considered as a

construct, is actually a new label for the construct ES, thus ES is the latent construct that

underlies measures o f SE, GSE. LOC and ES (see measurement model in Figure 2).

Additionally, ES is the personality trait that has both a direct and in indirect (mediated

through job characteristics) effect on job satisfaction.

The hypotheses tested in this dissertation are:

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H I: (a) Measures o f SE, GSE, LOC and ES w ill correlate approximately 1.00

with measures o f ES (see Figure 5) and

(b) Measures o f SE, GSE, LOC and ES w ill load on one common factor.

H2: The ES construct has a direct causal effect on job satisfaction (see Figure

U/.

H3: The ES construct has an indirect (mediated) causal effect on job

satisfaction through job characteristics (see Figure 6).

H4: The ES construct has both direct and indirect (mediated) causal effects on

job satisfaction and indirect effect is o f higher magnitude than the direct

causal effect.

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CHAPTER III

METHODS

Overview o f methodology

Psychometric meta-analytic techniques (Hunter & Schmidt, 1990; Viswesvaran &

Ones, 1995) were used to cumulate the findings o f previous research examining the

relationship between measures o f SE, GSE, LOC and ES and measures o f job

satisfaction. Confirmatory factor analysis (Hunter & Hamilton, 1992) path analyses

(Hunter & Hamilton, 1992) and covariance structure analysis (LISREL 8, Jdreskog &

Sorbom, 1993) were used to generate empirical evidence to show the nature o f the causal

relationship between ES and job satisfaction. Two separate analyses were conducted to

provide evidence to support the hypothesized relationships. In Analysis I. meta-analytic

procedures were used to obtain the true score correlations among measures o f the four

traits (SE, GSE, LOC and ES). High intercorrelations among the measures suggest that

the different trait scales measure the same underlying construct rather than different

constructs. The sample weighted mean observed correlations between trait measures and

job satisfaction measures across studies were corrected for measurement error using

Cronbach’s generalizability theory reliability estimates (to be discussed in the next

section), to obtain the true relationships between variables at the construct level.

An indicator approach was conducted in Analysis II to generate additional

empirical evidence o f one underlying construct. The data generated in Analysis I (the

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meta-analyticallv derived uncorrected intercorrelations among SE, GSE, LOC and ES

scales) were used as input to a confirmatory factor analysis to determine the extent to

which measures o f the four traits loaded on a single factor. High loadings on a single

factor provide empirical evidence that measures o f the four traits serve as indicators o f a

single latent construct. Results obtained from the confirmatory factor anaiysis (i.e., the

factor intercorrelation matrix) were subsequently used in path analyses to test the fit o f

two hypothesized causal models; a direct effects model and an indirect effects model.

Analysis 1 - meta-analvsis o f the trait-iob satisfaction relationship

A review o f the personality-job satisfaction literature shows wide variability in

the range o f correlations across studies between measures o f personality traits and

measures o f job satisfaction. For example, correlations between measures o f ES and

LOC, the most commonly investigated personality traits, and measures o f job satisfaction

range between .10 and .25 and .27 to .42, respectively (Terry, Nielsen & Perchard, 1993;

Perone, Dewaard & Baron, 1980). SE measures were reported to correlate between .01

and .47 with measures o f job satisfaction while the correlation between GSE and job

satisfaction were reported to be between .18 and .56 (Jones, 1980; Jex & Gudanowski,

1992). The variability in observed correlations between traits and job satisfaction across

studies may be due, in part, to sampling error and measurement error. Psychometric

meta-analysis is a method used to simultaneously correct observed correlations for both

sampling error and measurement error in independent and dependent variables (Hunter &

Schmidt, 1990). Correcting observed correlations for the effects o f different types o f

artifacts using meta-analytic techniques allows ambiguous research findings such as those

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in the personality-job satisfaction literature to be accurately interpreted. Theory

development and theory testing can be conducted once accurate estimates o f the true

relationship(s) between and among constructs are available.

Viswesvaran and Ones (1995) recommend the use o f psychometric meta-analyses

and structural equations models (or path analyses) to test theories in areas such as job

satisfaction in which the relationship between several different constructs have been

empirically tested with no single study (or only a few) containing all o f the constructs o f

interest. They note that more complex and interrelated theories can be tested using these

techniques. According to Viswesvaran & Ones (1995):

a major advantage o f combining psychometric meta-analysis and structural


equations modeling in theory testing is that not all relationships specified by a
theory need to be included in each primary study. For example, 10 studies might
report the relationship between two constructs A and B; 10 other studies could
report the relationship between B and C; and 5 other studies could report the
correlation between A, B, C, and D. The true score correlations between A, B, C.
and D, can be meta-analytically estimated and used to test a theory involving all
four constructs, although no individual study has included all fo u r constructs
(Viswesvaran & Ones, p.866).

The steps for conducting a psychometric meta-analysis outlined by Viswesvaran

& Ones (1995) were followed in the present study. First, the constructs and relationships

o f interest were identified as SE, GSE, LOC, ES, perceptions o f jo b characteristics, and

job satisfaction. Second, the main relationships o f interest were defined to be between

measures o f each o f the four traits, measures o f each o f the five perceived job

characteristics defined in the Job Characteristics Model (Hackman & Oldham, 1975;

1976), namely, task identity, task significance, skill variety, feedback, and autonomy, and

measures o f job satisfaction. Finally, artifact information (i.e., scale reliability estimates)

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on the various operational measures o f each o f the four traits, perceptions o f job

characteristics and job satisfaction were collected and recorded on separate coding forms.

These data served as input to the interactive meta-analysis program (Hunter & Schmidt,

1990) to obtain estimates o f both the sample weighted mean observed correlations and

the true score conclations between these constructs.

Psychometric meta-analvsis on sample weighted means

The first step in this study was to establish criteria to select studies for inclusion

in the meta-analysis. Studies that met the following criteria were included in the meta­

analysis:

( I ) studies that reported a zero-order correlation between one or more measures o f SE,

GSE. LOC. ES and measures o f overall job satisfaction; (2) studies that reported a zero-

order correlation between measures o f perceived job characteristics as assessed by the

Job Diagnostic Survey (JDS) or JDS-like measures (i.e., the Job Characteristics Index -

Sims, Szilagyi, & Keller. 1975) and measures o f SE, GSE, LOC, ES or measures o f

overall jo b satisfaction; (3) studies that reported the zero-order correlation between

measures o f negative affect (reverse scored as positive affect or ES) and measures o f job

satisfaction; and (4) data sets that reported zero-order correlations between measures o f

each o f the four traits, perceived job characteristics and overall job satisfaction. A total

o f 71 studies met the selection criteria for the meta-analyses (see Table 2).

A thorough search o f Psychological Abstracts electronic databases (PsychLit and

PscyhFirst) that contain abstracts o f research in the areas o f psychology, industrial-

organizational psychology, human resource management, organizational behavior, and

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social psychology was conducted to identify empirical studies that met the established

selection criteria. Additional data were obtained from six data sets collected by Dr.

Timothy Judge and his associates.

Data that included the sample size, the scale(s) used to measure personality traits,

perceived job eharaeicrisiics and job satisfaction, seaie reiiabiiities fw'nen reported], and

zero-order correlations between measures o f the four traits, five perceived job

characteristics and job satisfaction were recorded and coded. Primary studies that met the

selection criteria were subgrouped for meta-analyses based on the trait, SE, GSE, LOC or

ES or perceived job characteristic that was investigated in the study. Subgroups were

formed and the intercorrelations among measures o f SE, GSE, LOC, ES, task identity

(TI), task significance (TS), skill variety (SV), autonomy (AC T), and feedback (FBK)

were recorded. In a few cases, the relationship between more than one trait and job

satisfaction was investigated in a single primary study. The data from those studies were

recorded on separate coding sheets and included in all applicable trait subgroups. For

example, a structural model tested by Schmitt and Bedeian (1982) included measures o f

perceived job characteristics, two dispositional traits (SE, LOC), and job satisfaction.

The intercorrelations among the eight variables (SE, LOC, task identity, task

significance, skill variety, feedback, autonomy, and job satisfaction) relevant to the

present research were first recorded and coded on separate coding forms. The coding

forms were then assigned to each applicable trait and job characteristics subgroup (SE,

LOC, TI, TS, SV, FBK, or AUT) for inclusion in the meta-analyses. Similarly, data on

the intercorrelation among trait, perceived job characteristics and job satisfaction

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measures from six data sets obtained from Judge and his associates were recorded and

coded on separate forms, then assigned to all applicable trait and job characteristic

subgroups.

A series o f meta-analyses were conducted to make corrections to the observed

correlations for sampling error and measurement error. Corrections for measurement

error in both measures were made since the focus o f the present research is on

relationships at the construct (theoretical) level. (A detailed discussion o f corrections for

specific factor measurement error is presented in the next section). The Hunter and

Schmidt (1990) interactive meta-analytic technique was applied to all o f the distributions

(i.e.. r, N files) to obtain estimates o f the sample weighted mean observed correlation

between measures o f each trait and measures o f perceived job characteristics and job

satisfaction. The sample weighted mean observed correlations (uncorrected for

measurement error) obtained from the meta-analvses were used to construct a 10x10

matrix o f the intercorrelations among measures o f all variables namely, SE, GSE, LOC.

ES, TI, TS, SV. FBK, AUT and job satisfaction included in the meta-analysis (see Table

3). Each cell in the matrix represents a separate meta-analysis; a total o f 45 separate

meta-analyses were conducted (see Table 3). The uncorrected sample weighted mean

observed correlation between measures o f all study variables is shown in each cell o f the

matrix in Table 3 and the number o f correlations and the corresponding sample size

included in that particular meta-analysis are reported in Table 3.1.

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Measurement error corrections using generalizabilitv theory reliability estimates

In the present meta-analysis, corrections for sampling error and measurement

error in all relationships were made to obtain accurate estimates o f the true relationships

between and among the four personality constructs (SE, GSE, LOC and ES). It is

important to select ihe appropriate reliability model when making corrections for

measurement error to avoid undercorrection. Schmidt and Le (1999) state that

researchers who conduct studies involving the psychological measurement o f individual

differences often overlook or ignore three types o f measurement error which cause a

downward bias in observed correlations: random response error, transient error, and

specific factor measurement error. Techniques such as the coefficient o f equivalence,

Cronbach’s alpha (Cronbach, 1951) and Kuder-Richardson - 20, are used to make

corrections for random response measurement error and specific factor error as defined

by Classical Measurement Theory. However, other types o f error (i.e., transient error and

specific factor error as defined in generalizabilitv theory, Cronbach et al., 1972) go

uncorrected due to researchers’ failure to understand the psychological processes that

produce different types o f measurement error (Schmidt & Le, 1999; Schmidt & Hunter.

1999). Researchers should take these different types o f error into consideration in order

to obtain accurate estimates o f hypothesized relations between constructs and to ensure

that research results are accurately interpreted (Schmidt & Le, 1999; Schmidt & Hunter,

1999). Making the appropriate corrections for measurement error provides more accurate

estimates o f the true relationship between constructs and increases our understanding o f

those relationships.

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Different types o f reliability estimates can be used to control for specific types o f

measurement error (Schmidt & Le, 1999; Schmidt & Hunter, 1999). For example,

random response error, which is caused by unpredictable variation in attention or mental

efficiency from moment to moment on a single occasion, is assessed by all types o f

reliability estimates (Schmidt &. Le, i 999; Schmidt & Hunter, ly y y y It is controlled by

averaging the error across all items within occasions (Schmidt & Le, 1999; Schmidt &

Hunter, 1999). In contrast, transient error is caused by unpredictable variation in

individual’ s mood, feelings and general mental state across different occasions.

Transient error is estimated by correlating responses across two (or more) different

occasions. Therefore, transient error can only be assessed when a measure is

administered on more than one occasion (Schmidt & Le, 1999; Schmidt & Hunter, 1999).

Unlike random response error and transient error, specific factor measurement error is

stable across time, however it is not a component o f the trait or construct being assessed,

therefore, it is treated as error variance. Specific factor measurement error is generated

by the interaction o f individuals with items or scales (Schmidt & Le, 1999; Schmidt &

Hunter, 1999). An excellent example illustrating how specific factor measurement error

operates is provided by Schmidt & Le (1999):

...specific factor error is produced by the interaction o f people with items (or

scales), and these interactions are psychological processes. Consider the specific

factor in the vocabulary word ‘capon’ . A capon is a castrated rooster and hence

the specific factor in this item probably measures the extent to which the

respondent has an agricultural background. This factor is irrelevant to verbal

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ability but it does reflect a real psychological or experiential process (Schmidt &

Le, 1999).

The specific factor error associated with this item w ill replicate across different

occasions when the same item is administered in a measure. However these types o f

error w ill cancel out across different items (Schmidt & Hunter, 1999). Thus, specific

factor error at the item level can be controlled by averaging across the items in a measure

(Nunnally, 1978; Schmidt & Hunter, 1999). Similarly, the specific factor measurement

error in parallel, randomly parallel or more loosely parallel scales is controlled by

averaging across other scales designed to measure the same construct (Cronbach. Gleser,

Nanda & Rajaratnam, 1972; Schmidt & Hunter, 1999). Cronbach et al define the

generalizabilitv reliability coefficient o f any single measure as the average correlation o f

that measure with all other measures designed to assess the same construct. Each

different scale designed to measure the same construct is treated as a single item on a

multiple item test. Cronbach’s alpha (1951) is computed on that population o f scales to

obtain the generalizability reliability coefficient for a measure that is the sum o f the

scales designed to measure that particular construct. This generalizability reliability

estimate can be used in future research in which measures designed to assess a particular

construct are used to make corrections for specific factor measurement error as defined in

generalizability theory as w ell as other forms o f measurement error. Note that the

amount o f random response error and specific factor measurement error inherent in items

and scales is reduced as the number o f items and the number o f scales increase.

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Since the goal o f the present research is to identify what measures o f SE, GSE,

LOC and ES share in common, corrections for random response error and specific factor

measurement error as defined in generalizability theory were made to reduce the

downward bias created by these types o f measurement error. There were sufficient

reiiabiiity data reported in the studies inciuded in the present meta-analyses (except for

studies o f perceived job characteristics) to make corrections for these two types o f

measurement error. There were insufficient data to make corrections for specific factor

measurement error as defined in generalizability theory in measures o f perceived job

characteristics. For these measures, coefficient alpha was used in the corrections. Hence

random response error and specific factor error as defined in classical measurement

theory were corrected, but not specific factor error as defined by generalizability theory.

(This statement only applies to the observed correlations corrected in the meta-analyses

and not the confirmatory factor analysis. Communalities were used in the confirmatory

factor analysis.)

Various scales were used to measure SE, GSE. LOC, ES and job satisfaction in

the primary studies included in the present meta-analyses (see Table 5). Although these

different scales were designed to measure the same construct they were not designed to

be parallel forms, as defined in classical measurement theory. Parallel forms consist o f

items from a specific content domain that have the same general and group factor

structure, scoring and interpretation (Pedhazur & Pedhazur-Schmelkin, 1991). According

to classical measurement theory parallelism means that two forms designed to measure

the same trait are equivalent in every way except for the actual items on each form; that

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is, the item true score means, standard deviations and item correlations are equal

(Cronbach, 1947; Pedhazur & Pedhazur-Schmelkin, 1991). Parallelism is further

explained by Stanley (1971) who states “ where two parallel forms o f a test are available,

the definition o f parallel forms reliability...is the product-moment correlation between

the two terms. Parallel forms in this situation are defined as tests that overlap completely

in their true score distributions, and that have for each form the same proportion o f true-

score variance to total-score variance” (pp. 370).

The best way to ensure that two forms are parallel is to develop and follow a

detailed set o f instructions before constructing the forms. Instructions should provide

details about the types o f items to select, the level o f d ifficu lty o f the items and the

content to be covered (Stanley, 1971). Table 5 lists the specific scales used to measure

SE, GSE, LOC and ES in the studies included in the present meta-analysis. These scales

were developed at different times by different researchers to measure the same construct;

hence multiple scales were designed to measure each o f the four traits (see Table 5). It is

possible that each researcher conceptualized the construct underlying the scale in a

slightly different way and thereby created variance that is unique to each specific scale

(specific factor measurement error). It is unlikely that researchers collaborated to the

extent necessary to construct their scales as classically parallel forms. A t best the forms

are randomly parallel which implies that each scale inherently contains specific factor

measurement error.

An example o f how trait scales are affected by divergence in construct

conceptualization can be seen w ith the LOC construct. Rotter (1966) conceptualized

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LOC as a two-dimensional construct and developed a 24-item dichotomous scale to

assess those two dimensions, intemality and externality; scores on the scale range from 0

(indicating intemality) to 23 (indicating externality). In contrast to Rotter’ s view,

Levenson (1981) constructed the Intemality, Powerful Others, and Chances Scales based

on his conceptualization o f LOC as a three dimensionai construct to assess the extent to

which people believe that they have control over their lives (I - intem ality) or whether

they believe powerful others (P - powerful others) or chance (C - chance) have control

over their lives. The Intemality, Powerful Others, and Chances Scales is comprised o f

24-items (eight items in each o f three subscales) based on a seven point Likert scale

ranging from -3 (strongly disagree) to +3 (strongly agree). The factor structure, scoring

and interpretation o f the Rotter and Levenson scales differ, and thus they fail to meet the

classical measurement theory definition o f being parallel forms o f each other, yet both are

used extensively in research in the LOC domain. Although these scales are purported to

measure the same construct, it is likely given the differences in these scales that each

contains unique variance that is not related to the underlying construct (specific factor

error).

Specific factor measurement error causes a downward bias in observed score

correlations obtained from empirical research in which they are used. The

generalizability theory reliability model (Cronbach et al.. 1972) which appropriately

assigns the specific factor error inherent in non-parallel forms to measurement error can

be used to correct for the attenuating effects o f specific factor measurement error

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contained in scales. Thus, the Cronbach et al. generalizability reliability model was used

in the present meta-analysis to make corrections for measurement unreliability.

Corrections for specific factor measurement error were made to obtain the most

accurate estimates o f the true relationships between constructs and to address the findings

o f recent research documenting the effects o f bias due to this type o f measurement error

in the personality domain. More precisely, recent research reveals the downward bias

caused by specific factor measurement error to be quite high in non-cognitive domains

that include the personality domain Schmidt & Le, 1999; Schmidt & Hunter, 1999).

Specific factor measurement error was found to be as high as 51% o f total variance in

LOC research and as high as 22% in self-efficacy and emotional stability research

(Schmidt & Le, 1999; Schmidt & Hunter. 1999).

A generalizability reliability estimate was calculated for each type o f personality

scale, namely SE, GSE, LOC, ES, and the job satisfaction scales included in the present

study (see Table 6). These reliability estimates were used in the interactive meta-analysis

program to make corrections for measurement error in predictor and criterion measures in

order to compute accurate estimates o f the true score correlations between and among all

constructs investigated in this study (Hunter & Schmidt, 1990). The procedure for

calculating the generalizability theory reliability estimate for the different trait scales is

illustrated here using the population o f SE scales used most frequently in the literature.

A total o f six different SE scales were used in the primary studies included in the

present meta-analyses. These SE scales were not designed to be parallel forms as defined

in classical measurement theory. Thus they contain unique variance (specific factor

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measurement error) that is not shared by other SE scales. The specific factors (unique

variance) in SE scales should be treated as measurement error since they are not

correlated with variance in other SE scales and do not assess the SE construct.

A review o f the literature shows that SE is most often measured by six different

SE scales; Rosenberg S eif Esteem Scaie (.Rosenberg, i965), Adjective Checklist (Gough

& Heilbrun, 1965), Self Esteem Inventory (Coopersmith. 1981), Self Descriptive

Inventory (Ghiselli, 1971), Ziller Social Self-esteem (Ziller, Hagey. Smith & Long,

1969), and the Tennessee Self Concept Scale (Fitts, 1965). (Similarly, GSE, LOC, ES

and job satisfaction are measured by a variety o f different scales - see Table 5).

The reliability o f each SE scale was reported in the literature by researchers in the

primary studies based on classical measurement theory estimates o f reliability;

coefficients o f equivalence, Cronbach's alpha (Cronbach, 1951) or Kuder-Richardson-20

(1937), ranging from .78 to .88 were reported in the SE - job satisfaction literature.

These reliability estimates do not correct for specific factor measurement error as defined

in generalizability theory.

Specific factor measurement error unique to each different SE scale is corrected

for in the present study by making corrections using the Cronbach et al. (1972)

generalizability theory reliability estimates. As noted previously, the generalizability

reliability coefficient o f any single measure is the average correlation o f that measure

with all other measures designed to assess the same trait (Nunnally, 1978; Cronbach et

al., 1972; Schmidt & Hunter. 1999). The generalizability reliability coefficient for the

population o f SE scales, .74, was calculated by first identifying the intercorrelation

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among all SE scales used in the primary studies included in the present meta-analysis. I

then computed the average o f those intercorrelations. The resulting average is the

generalizability coefficient for each SE scale. The specific data and calculation used to

derive the generalizability reliability coefficient for SE measures is shown below:

The SE scales and the intercorrclation among SE scales as reported in the

literature are:

• Rosenberg’s Self-esteem Scale correlates w ith Coopersmith’s Self-esteem Inventory


rxx = .59

• Tennessee Self Concept with Coopersmith’s Self-esteem Inventory


rxx = .92

• Ziller Social Self-esteem with Coopersmith's Self-esteem Inventory


rxx = .83

• Rosenberg’s Self-esteem Scale with Ziller Social Self-esteem


rxx = .62

The average o f the intercorrelation values = 2.96/4 = .74, thus, the generalizability
reliability coefficient for SE scales is .74.

The same procedure was used to calculate the generalizability reliability

coefficient for GSE, LOC, ES and job satisfaction scales. A graphic depiction o f the

scales used to measure the LOC, GSE, SE, and ES constructs are shown in Figures, 7, 8,

9, and 10, respectively. The generalizability reliability coefficients for all personality and

job satisfaction scales are reported in Table 6. The generalizability reliability coefficient

for the five perceived job characteristics could not be calculated due to insufficient

information regarding the intercorrelation with other scales that assess perceived job

characteristics. Therefore, as indicated earlier, coefficient alpha was used as the

reliability estimate for these scales.

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The sample weighted mean observed intercorrelations among SE, GSE, LOC and

ES were corrected for measurement error in predictor and criterion measures using the

generalizability reliability coefficients computed for each type o f scale in the interactive

meta-analysis program to obtain evidence o f the relationships between and among

constructs. The generalizability reliability coefficient assigned both random response and

scale specific error to measurement error. Thus measurement error (other than transient

error) was excluded from estimates o f the true score correlations between

traits/constructs. Only what the different scales measured in common was included in

estimates o f the true correlations between constructs. The intercorrelations among the

four traits/constructs were expected to approximate 1.00 thereby providing empirical

evidence to support hypothesis 1(a) that SE, GSE, LOC. and ES scales intercorrelate

almost perfectly and measure the same latent construct.

Analysis II - confirmatory factor analysis

Analysis II was designed to provide empirical evidence that SE, GSE, LOC and

ES scales are indicators o f a single latent construct, ES while Analysis III was conducted

to assess the causal relationship between the latent construct and job satisfaction. Three

factors were hypothesized in the confirmatory factor analysis. Factor 1- trait: measured

by four indicators, SE, GSE, LOC and ES; Factor 2 - perceived job characteristics:

measured by five indicators, task identity (TI), task significance (TS), skill variety (SV),

feedback (FBK), and autonomy (A U T) and Factor 3 - job satisfaction (JS), with one

indicator. The four traits, five perceived job characteristics and job satisfaction measures

were posited to each load heaviest on a single factor; Factors 1, 2, and 3, respectively.

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These three factors were corrected for sampling error, random response error and specific

factor measurement error. Thus the intercorrelations reported reflect relationships at the

construct level.

The Hunter & Hamilton (1992) CFA confirmatory factor analysis program was

applied to the meta-anaiyticaiiy derived lu.xlu intercorrelation matnx (shown in Table 3)

obtained from Analysis I. The sample weighted mean observed correlations between

variables were corrected for measurement error using communalities for all variables

except job satisfaction. Job satisfaction was measured with only one measure so there

was insufficient data to compute communalities for this variable. Therefore, corrections

for measurement error in job satisfactions scales were made prior to conducting the

confirmatory factor analysis. The generalizability reliability coefficient for job

satisfaction scales, .71, was used to make corrections for measurement error.

The trait indicators SE, GSE, LOC and ES were expected to have the highest

loading on Factor 1, the ES factor, low loadings on Factor 2, the perceived job

characteristics and job satisfaction factors, and moderate loadings on Factor 3, job

satisfaction. The perceived job characteristic indicators, TI, TS, SV, FBK, and A U T

were expected to have the highest loadings on Factor 2 and Factor 3, the job

characteristics and job satisfaction factors, respectively, and low loadings on Factor 1, the

ES factor.

Analysis III - path analysis and covariance structural analysis

A 3x3 factor correlation matrix (see Table 11) was obtained and used in the

Hunter & Hamilton (1992) Path program to conduct path analyses o f two hypothesized

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causal models. The direct effects and the mediated effects models were simultaneously

tested using the path model shown in Figure 12. I f the direct effects only model is

correct, there w ill be only a direct path from ES to job satisfaction; there w ill be no

indirect effect through the perceived job characteristics construct. On the other hand, i f

the indirect effects modei is correct there w iii be no direct path from ES to JS; there w ill

be only an indirect effect through the perceived job characteristics construct. 1

hypothesize that there w ill be both direct and an indirect effects o f ES on job satisfaction.

That is, I expect both models to be supported. In addition, I hypothesize that the indirect

or mediated effect w ill be larger than the direct effect.

Covariance structure analysis was estimated using LISREL 8.12 (Joreskog &

Sorbom. 1993). Both the measurement model and the causal models were included in the

analysis. Data obtained from Analysis I, the meta-analytically derived 10x10 uncorrected

correlation matrix was used as input to LISREL 8.12 (Joreskog & Sorbom, 1993)

analysis. The covariance structure analyses were expected to be consistent with the

results o f the confirmatory factor analysis and path analyses ran using the Hunter &

Hamilton (1992) software.

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CHAPTER IV

RESULTS

Results o f analysis I - meta-analvsis o f the trait-iob satisfaction relationship

The meta-analysis o f the relationship between four personality constructs,

namely, SE, GSE. LOC and ES, and the job satisfaction construct conducted in Analysis 1

included corrections for sampling error, random response error and specific factor

measurement error, as defined in generalizability theory. A variety o f different non­

parallel scales were used in the primary studies included in this meta-analysis to assess

job satisfaction and each type o f personality construct, thus there was a strong potential

for scale specific error to cause a downward bias in observed correlations. Table 5 shows

the different personality scales and job satisfaction scales used in the primary studies

included in this meta-analysis. Corrections for scale specific measurement error, which is

typically overlooked by researchers, using Cronbach et al (1972) generalizability theory

reliability estimates were made in the present meta-analyses to reduce the downward bias

caused by this type o f error. The generalizability reliability estimates (computed as

described in the previous section) used to make corrections for measurement error are

shown in Table 6. The average reliability, as defined in classical measurement theory as

well as the generalizability theory reliability estimate, Cronbach (1951) alpha and rtJ.

respectively, for each measurement domain are shown in Table 6. Since the individual

scales in each measurement domain were not designed to be parallel forms, the

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generalizability theory reliability estimates are less than the average alpha estimates. The

generalizability reliability estimates presented here should be used to make corrections

for random response and specific factor measurement error in future research in the

personality domain involving measures o f SE, GSE, LOC and ES to increase the

accuracy and generalizability o f Endings.

The results o f the psychometric meta-analyses o f the observed correlations

between measures o f the four personality traits, namely, SE, GSE, LOC, ES, five

perceived job characteristics (TI, TS, SV, FBK, and AUT) and jo b satisfaction are shown

in Tables 3, 7, 8, and 9. The 10x10 intercorrelation matrix o f uncorrected sample

weighted mean observed correlations between all variables included in this study is

shown in Table 3.

The sample weighted mean observed correlations between trait, perceived job

characteristics and job satisfaction reported in Table 3 are positive and range from a low

o f .11 to a high o f .79. The highest sample weighted mean observed correlations were

found to exist among the four traits; the sample weighted observed correlation between

GSE and SE was the highest, .79 whereas the sample weighted mean observed

correlation between LOC and SE, .28, was the lowest intercorrelation found among the

four trait measures. The uncorrected sample weighted observed correlations among the

four personality trait measures reported in Table 3 and Table 7 show that the four

personality trait measures intercorrelate at moderate to high levels. (Table 6 shows only

the uncorrected sample weighted mean observed correlations among the four personality

traits and between those traits and job satisfaction). Note that the range o f

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intercorrelations between LOC measures and the other three trait measures (.28 to .45) is

lower than the range o f intercorrelations for the other three trait measures. LOC

correlated .28 with ES, .44 with SE and .45 with GSE. The pattern o f low correlations

for LOC scales effects the average intercorrelation among the four trait scales. The

average intercoirclalion among measures o f SE, GSE, LOC and ES is .53. however, the

average intercorrelation among trait measures increases almost 25% to .66 when LOC

measures are excluded from the calculation. Thus, these data provide evidence o f high

intercorrelations among measures o f SE, GSE. LOC and ES at the observed score level

prior to making any corrections for measurement error which suggests that these trait

scales measure a single latent construct.

More compelling evidence o f the existence o f a single underlying construct is

presented in Table S. Here the findings o f the meta-analyses that made corrections for

sampling error and random response and specific factor measurement error are reported.

As expected, the results o f the meta-analyses were consistent with the pattern o f high

intercorrelations found at the observed score level; the true score intercorrelations among

the four trait measures ranged from .54 to 1.00. A perfect intercorrelation, 1.00 was

found between SE and GSE measures while the lowest intercorrelation, .54, was found

between measures o f LOC and ES. The average intercorrelation among SE, GSE, LOC

and ES is .82; however the average intercorrelation among SE, GSE and ES (excluding

LOC) is .91.

Taken together, the results o f the meta-analyses o f the intercorrelations among

SE, GSE, LOC, and ES scales and constructs reported in Tables 7 and 8, respectively,

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support hypothesis 1 (a); that is, the intercorrelation among the four trait measures

approximate 1.00, and provide strong evidence that a single latent construct underlies

these four trait measures.

Overall, moderate to high correlations were also found between the four

personality measures and measures o f job satisfaction; sampie weighted mean observed

correlations between SE, GSE, LOC and ES measures and job satisfactions measures

were .26, .25. .38 and .31, respectively. These data show measures o f LOC to have the

highest sample weighted mean observed correlation, .38, with job satisfaction measures

and therefore the strongest relationship, with job satisfaction even though LOC scales

have the weakest intercorrelations with the other three personality measures.

The true score correlations between personality and job satisfaction constructs are

reported in Table 8. A fte r making corrections for statistical artifacts, namely sampling

error and random response and specific factor measurement error, the range o f true score

correlations between personality and job satisfaction constructs was found to be .30

(GSE) to .60 (LOC). The true score correlation between SE. GSE, LOC. ES and job

satisfaction is .31, .30, .60, and .37, respectively (see Table S).

As shown in Tables 8 and 9, the highest correlation (.60) was found to exist

between LOC and job satisfaction. This finding is particularly interesting considering

that LOC had the lowest intercorrelation with the other three traits. This finding suggests

that LOC scales capture variance in job satisfaction that is not measured by SE, GSE, and

ES scales. Conversely, the LOC-JS correlation may be due to a statistical artifact. The

generalizability reliability estimate for the population o f LOC scales was very low, .41

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(see Table 6). It appears that LOC may be a poorly defined theoretical construct.

Different scales developed to measure the same construct clearly should correlate higher

than .41. The low reliability o f LOC scales may be due to differences in the way

researchers conceptualize and measure the LOC construct (recall the discussion o f the

differences in the Rotter and Levenson scales from the previous chapter) that in turn

affects the correlation between different LOC scales (which is the generalizability

reliability estimate).

The true score correlations reported in Table 9 summarize the evidence found in

this study based on the cumulative findings o f years o f research that examined the

relationship between specific personality traits, namely SE, GSE, LOC and ES, and job

satisfaction. The data presented here provides strong empirical evidence o f the

intercorrelation among trait measures and the link between personality traits and job

satisfaction. The true score correlations found in this study show that personality and job

satisfaction correlate at higher levels than previously reported in the literature.

The pattern o f correlations between measures o f perceived job characteristics and

job satisfaction measures reported in Table 3 are consistent with job characteristics theory

(Hackman & Oldham, 1975; 1976). The range o f intercorrelations among the five

perceived job characteristics, from .24 to .45, was moderate. The lowest correlation, .24,

was found to exist between skill variety (SV) and task identity (TI) while the highest

correlation, .45, was found between autonomy (A U T) and skill variety (SV). Measures

o f the perceived job characteristics also correlated w ith job satisfaction measures at

moderate levels; correlations ranged from .29 (TI - job satisfaction)to .43 (FBK - job

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satisfaction). The evidence presented here is consistent w ith previous research (Fried &

Ferris, 1987; Frye, 1996) that each o f the five perceived job characteristics captures

unique variance in job satisfaction even though they share some common variance. Also

consistent with previous research (Fried & Ferris, 1987; Frye, 1996; Agho, et al, 1992) is

the finding th a t a u to n o m y (Fried Sc Ferris, 19S7; Frye. 1996: Agho, et ai, 1992) and

feedback (Fried & Ferris, 1987; Frye, 1996) with a correlation o f .41 and .43,

respectively, have the strongest correlation and are therefore the two best predictors (o f

the five perceived job characteristics) o f job satisfaction.

O f the four trait measures, GSE measures consistently demonstrated the highest

correlation with perceptions o f the five job dimensions (see Table 3). GSE correlations

ranged from .31 (GSE and feedback) to .49 (GSE and task significance). The

correlations between measures o f ES and job characteristics were moderate; the lowest

was between ES and skill variety, .15, and the highest was between ES and feedback, .25.

These data suggest that ES has a moderate affect on individuals’ perceptions o f different

job dimensions.

Results o f analysis II - confirmatory factor analysis

In Analysis II, an indicator approach was taken to generate evidence to support

the hypothesis 1 (b) that measures o f SE, GSE, LOC and ES are indicators o f a single

latent construct. The meta-analytically derived uncorrected intercorrelations among

traits, job characteristics and job satisfaction (as reported in Table 3) were factor

analyzed using the Hunter & Hamilton (1992) confirmatory factor analysis method to

determine the extent to which the trait, perceived job characteristics and job satisfaction

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90

measures loaded on common factors. Three factors were defined; Factor 1: ES; Factor 2:

Perceived job characteristics and Factor 3: Job satisfaction. Measures o f SE, GSE, LOC

and ES were expected to load highly on Factor 1 (ES) and Factor 3 (job satisfaction) and

at moderate levels on Factors 2 (perceived job characteristics).

As shown in Tabie 10, measures o f SE, GSE, LOC and ES loaded highly on

Factor 1 with loadings ranging from a low o f .48 for LOC scales to a high o f .94 for SE

scales. SE, GSE, LOC and ES loaded on Factor 1 .94, .87, .48 and .65, respectively.

These data therefore support hypothesis I (b), measures o f the four traits load on one

common factor. Thus these loadings also suggest that SE, GSE, LOC and ES are

indicators o f a single underlying construct. Also, as expected, the four traits loaded on

Factors 2 and 3 at lower levels; the loadings ranged from .22 (LOC) to .43 (GSE) and

from .16 (GSE) to .38 (LOC) on the job characteristics (Factor 2) and job satisfaction

factors (Factor 3), respectively.

Notice that LOC has the lowest loading, .48, o f all the trait scales on Factor 1, the

ES factor, yet LOC loaded the highest, .38, on Factor 3-Job satisfaction. While the factor

loading o f .48 suggests that LOC is an indicator o f the same construct that underlies

measures o f SE, GSE, and ES, the strength o f LOC scales as an indicator in comparison

to the other scales is relatively weak; the LOC loading o f .48 is only about half the SE

loading, o f .94 for SE on the ES Factor. The low loading o f LOC on the ES factor may

be due to the relatively low generalizability reliability estimate o f LOC scales. The low

generalizability reliability figure, .41. suggests that LOC is not a clearly defined

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theoretical construct since the correlation between different scales designed to measure

the LOC construct is relatively low (discussed further in the Chapter V).

Also note that, excluding measures o f LOC, ES scales loaded highest, .31, on

Factor 3, job satisfaction. These data show that ES is a better indicator o f job satisfaction

than SE and GSE. The generaiizabiiity reliability estimate o f ES scales is higher than

that o f LOC scales, therefore, more confidence can be placed in the finding that ES scales

are the best indicator o f job satisfaction. The reliability estimates reported in Table 6

based on a review o f the personality-job satisfaction literature reveals that ES scales have

an average Cronbach alpha o f .82 and a generalizability theory reliability coefficient o f

.68 whereas the average Cronbach alpha and generalizability reliability estimate for LOC

scales are .76 and .41, respectively.

Results o f analysis HI - path analyses and covariance structural analysis

Path analysis results

The 10x10 correlation matrix (presented in Table 3) constructed from the results

o f the meta-analyses conducted in Analysis I was factor analyzed to obtain a 3x3 factor

correlation matrix for use in conducting path analyses. The factor correlation matrix

obtained from the confirmatory factor analysis is shown in Table 11. Consistent with

previous research that shows a strong relationship between five perceived job

characteristics and job satisfaction (Hackman & Oldham, 1975; 1976; Fried & Ferris,

1992; Frye, 1996), the job characteristics factor (Factor 2) correlated .62 w ith the job

satisfaction factor, Factor 3. The ES factor correlated .41 w ith job satisfaction and .39

with the perceived job characteristics factor.

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The factor intercorrelation matrix (see Table 11) was used as input for path

analyses. A path model with ES, perceived job characteristics and job satisfaction was

assessed to obtain estimates o f the direct causal relation between ES and job satisfaction

as well as the indirect relationship between ES and job satisfaction with perceived job

characteristics as a mediator variable tsee Figure i2). Resuits o f the path analysis

provide support for hypothesis 2; that is, ES has a direct causal effect (path coefficient =

.20) on job satisfaction. The effect o f ES on job satisfaction was mediated by the

perceived job characteristics (hypothesis 3); the indirect effect o f ES on job satisfaction is

.21 (.39 x .54). Hypothesis 4 was weakly supported; the mediated path between ES and

job satisfaction, .21 (.39 x .54) is higher than the direct path. .20. Thus, as posited, ES

was found to have both direct (hypothesis 2) and indirect (mediated; hypothesis 3) causal

effects on the job satisfaction. The indirect causal effect o f ES on job satisfaction was o f

slightly greater magnitude than the indirect causal effect, hence hypothesis 4 was also

supported.

Covariance structural analysis results

In addition to path analyses, covariance structural analysis using LISREL 8.12

(Joreskog & Sorbom, 1993), which is based on maximum likelihood estimation, was

conducted to examine the construct level relationship between ES and job satisfaction.

LISREL analysis was conducted to collaborate findings o f the path analysis. The meta-

analytically derived 10x10 matrix o f sample weighted mean observed correlations

reported in Table 3 were used as input for the covariance structure analysis. The results

o f the confirmatory factor analysts are presented Table 12. The pattern o f factor loadings

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and paths obtained from LISREL procedures are consistent w ith those obtained from the

confirmatory factor analysis and path analysis run using the Hunter & Hamilton (1992)

software programs. LISREL analysis show that measures o f SE, GSE, LOC and ES load

.91, .86, .50, and .68, respectively, on a single factor. These data can be interpreted as

additional evidence that SE. GSE, LOC and ES are caused by a singie iatent construct.

Figure 12 reports the results o f the LISREL analysis for the direct and indirect

(mediated) effects models. Again, both direct and indirect causal relationships were

found to exist between ES and job satisfaction. The direct path coefficient between ES

and job satisfaction was . 13 while the indirect (mediated by perceived job characteristics)

path coefficient between ES and job satisfaction was .24 (.35 x .69). Hence. LISREL

results are consistent with results obtained from the path analysis and show that the direct

effect o f ES on job satisfaction is smaller than the indirect effect.

Several fit indices were used in combination to provide a complete assessment o f

model fit (see the bottom h a lf o f Table 12). The three norm fit indices, the root mean

square error approximation (RMSEA=.000), incremental fit index (IFI=1.03) and

comparative fit index (CFI=1.00) used to assess overall model adequacy indicate good

model fit. Models resulting in CFI and IFI values o f .90 or higher are considered

acceptable (Bagozzi & Y i, 1988) and a RMSEA index value o f .05 and lower are

considered indicative o f good fit (Brown & Cudeck, 1993). The results obtained from the

covariance structural analysis using LISREL 8.12 indicate good model fit.

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CHAPTER V

DISCUSSION

The meta-analytic evidence presented here cumulates the research o f the

relationship between personality and job satisfaction constructs. In previous research,

observed correlations between personality and job satisfaction constructs obtained from

small sample studies were corrected for measurement error using Cronbach’s alpha

(1947), however, the specific factor error inherent in the different scales used to assess

personality traits was left uncorrected. This caused underestimation o f the relation

between personality and job satisfaction constructs. Corrections for specific factor

measurement error in the present study reveal stronger relationships between personality

and job satisfaction constructs than previously reported. The true score correlations

between SE-JS, GSE-JS, LOC-JS and ES-JS were found to be .31, .30, .60, and .37,

respectively (see Tables 8 and 9).

More importantly, generalizability theory reliability estimates used to make

corrections for specific factor measurement error in SE, GSE, LOC and ES scales

revealed that these trait specific scales actually measure a single latent construct that

personality research suggests is ES, Factor IV o f the Big Five personality dimensions.

The theoretical definition o f these four constructs overlap to some extent thereby

suggesting that a general factor, ES, exists that causes these constructs to be interrelated.

The various trait scales developed to measure SE, GSE, LOC and ES capture this general

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factor as w ell as group factors specific to each scale. Assigning scale specific factor

variance across all scales to measurement error allows the general factor across the scales

to be accurately measured.

The results o f the meta-analysis also shows that o f the four traits, LOC had the

lowest intercorreiation with SE, GSE and ES however, LOC was found to have the

strongest correlation, true score correlation .60, with job satisfaction (see Table S). The

results o f the confirmatory factor analyses show a similar pattern that is, LOC had the

lowest loading (.48) o f the four trait measures on Factor I, the common factor that

underlies measures o f SE. GSE. LOC and ES, yet LOC loaded the highest, .38. on the job

satisfaction factor (Factor 3) (see Table 10). These findings suggest that LOC measures

may be tapping a portion o f job satisfaction that the other trait measures fail to capture.

An interesting finding in this study is the loading o f ES scales on the ES factor;

ES loaded .65 on the ES factor (Factor 1) that ranked third among the four trait measures

(see Table 10). The factor loading for SE and GSE, .94 and .87. respectively, suggest

that each scale assesses some unique variance in the ES, construct, but SE and GSE

scales are better indicators o f ES than ES scales. In other words, ES scales used in

personality inventories such as those in the primary studies included in the present meta­

analysis (see Table 5 for a listing o f those scales) may be too narrow to be construct valid

measures o f ES. Specific factor measurement error in these scales may be large enough

to lim it their ability to be construct valid measures o f ES. Thus, these results suggest that

multiple measures o f ES, such as SE, GSE and LOC scales, be combined to provide a

more construct valid measure o f ES.

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In light o f the previously stated conceptual relationship among the SE, GSE, LOC

and ES constructs, it is not surprising that the intercorreiation among the four

approximates 1.00. In fact, scales designed to measure SE, GSE, LOC and ES contain

similar items (see Appendices A through D). Although each construct has been

theoretically defined and placed within the noniuiogieai net o f related personality

constructs, ES is the most broad and pervasive o f these constructs, thus the empirical

findings presented here are interpreted as evidence that SE, GSE, and LOC are subsumed

within the ES construct. The theoretical definitions o f the four constructs highlight their

interrelationship and thereby support this conclusion. Furthermore, the meta-analytic

data presented here suggests that there is no difference between SE, GSE, and to a lesser

extent LOC at the construct level.

As stated previously, the multidimensional construct SE is defined as one’s

perceptions o f one’s own value or self-worth and GSE is defined as the competency

dimension o f SE dealing with one’s beliefs in one’s ability to perform certain behaviors

to obtain desired outcomes. In turn, LOC is defined in relation to GSE because both are

based on personal beliefs (perceptions) o f one’s ability to control outcomes (internals)

whereas GSE is one’s beliefs in one’s ability to perform behaviors in order to obtain

outcomes. ES, is defined as a bipolar factor o f personality comprised o f multiple trait-

descriptive clusters that encompass traits which cause individuals to experience anxiety,

insecurity, worthlessness, confidence and unconfidence - feelings that are also associated

with SE, GSE, and LOC. Hence, ES permeates all aspects o f an individual's life; it is the

lens through which individuals view themselves and develop perceptions and beliefs that

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generalize across a variety o f situations (including work). It follows then that individuals

with low ES may also have low self-worth (low SE), perceive themselves as having

limited ( i f any) control over outcomes (low LOC or externals) and have little confidence

in their abilities to perform different tasks (low GSE). These types o f negative

perceptions, rooted in low ES, inevitably spillover into the workpiace and influence work

attitudes (job satisfaction) either directly or indirectly.

Indeed, the present meta-analytic investigation found causal relationships, both

direct and indirect, to exist between ES and job satisfaction. Path analysis and covariance

structural analysis results show an indirect causal relationship between ES and job

satisfaction (mediated by perceived job characteristics) to be slightly stronger than the

direct causal relationship between these variables. In fact path analysis results show only

a minimal difference between the size o f the direct and indirect effects. The indirect

causal effect o f ES on job satisfaction was .21 and the direct effect was .20. A greater

difference was found in the covariance structural analysis. Results obtained from

LISREL show the indirect (mediated) causal effect o f ES on job satisfaction to be almost

twice as strong (.35 x .69 = .24) as the direct causal effect (.13) o f ES on job satisfaction.

Thus, the results o f the path and covariance structural analyses are consistent in showing

the nature o f relationship between ES and job satisfaction is similar; that is, ES has both

direct and indirect causal effects on job satisfaction with the indirect effect being o f

higher magnitude than the direct effect. These findings therefore support hypothesis 4.

The generalizability reliability estimates calculated in this study for each type o f

trait scale (SE, GSE, LOC and ES) provide invaluable information to researchers in the

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field o f I/O psychology who are being encouraged to make corrections for both random

response error and specific factor measurement error in their research. The coefficients o f

equivalence computed based on generalizability theory reported here apply to all scales

designed to measure SE, GSE, LOC and ES, thus these reliability estimates can be used

to make corrections fu r random response error and specific factor error in research

involving measurement o f any o f these traits. Recent research shows that a substantial

amount o f error specific factor measurement variance exists in the various personality

scales used in empirical research in the personality domain (Schmidt & Le, 1999;

Schmidt & Hunter, 1999). Researchers are urged to accurately account for scale specific

measurement error by utilizing generalizability reliability coefficients to eliminate the

potential for computing biased estimates o f relationships between constructs.

The intercorreiation among personality constructs namely, SE, GSE, LOC and ES

was found to be quite high in the present study (see Table 7 and Table S). For example, a

perfect correlation was found to exist between SE and GSE and a nearly perfect

correlation, .90. was found between SE and ES. These high intercorrelations lead to

suspicions o f construct redundancy. Given that the true score intercorrelations among all

four o f the personality constructs were .54 or higher and the average intercorreiation

among personality constructs was .S2 these findings may be interpreted as additional

evidence that SE, GSE, LOC and ES scales measure the same construct. Results o f the

confirmatory factor analyses provide additional support that the four measures serve as

indicators o f one latent construct since they load highly on a single factor (see Tables 10

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and 12). The question that arises is: what is the construct that underlies measures o f SE,

GSE, LOC and ES?

Empirical evidence cumulated in this study is based on many years o f personality-

job satisfaction research. The data presented in this study provides compelling evidence

that one lalenl construct causes four traits, nameiy. SE, GSE, LOC and ES and that

construct has both direct and indirect causal effects on job satisfaction. The results o f the

meta-analysis found the four traits to be highly intercorrelated which suggests they assess

the same construct. Additionally, the results o f confirmatory factor analyses and path

analyses using two different statistical procedures (the Hunter & Hamilton software and

LISREL 8.12) show measures o f SE, GSE, LOC and ES load on a single common factor

and that factor has both direct and indirect causal relations with job satisfaction. ES is a

theoretically based, broad personality construct that encompasses SE. GSE and LOC

therefore it is concluded that ES is the latent construct that underlies measures o f SE,

GSE, LOC and ES and ES is the personality construct that is causally related to job

satisfaction both directly and indirectly (through perceived job characteristics).

This study is the first to summarize the extant literature on the personality-job

satisfaction relationship. The findings presented here summarizes and clarifies the

literature by providing empirical evidence o f the causal relationships that exist between

ES and job satisfaction, thereby showing that disposition does matter in job satisfaction

research. Numerous studies have been conducted to identify a lin k between personality

and job satisfaction and to identify which personality construct had the strongest

relationship with job satisfaction. Previous research noted a positive correlation between

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personality and job satisfaction (Hoppock, 1935), that personality traits are stable over

time and across situations (Staw & Ross, 1985; Pulakos & Schmidt, 1983) and that ES

(reverse scored as neuroticism) is the personality construct with the strongest correlation

with job satisfaction, however there was little evidence o f any causal relationships

between these variables. This study contributes to the personality-job salisiaction

literature by providing empirical evidence that establishes ES as the personality construct

that is causally related to job satisfaction. The findings reported here also suggest that a

more construct valid measure o f ES can be obtained by summing SE, GSE, LOC and ES

measures.

Judge and his colleagues have conducted several studies within the past five years

that investigated the causal effect o f personality on job satisfaction. The dispositional

theory presented by Judge and his colleagues suggested mechanisms by which traits

could be causally related to job satisfaction and the primary studies they conducted to

simultaneously measure SE, GSE, LOC and ES in a single study advanced research in the

personality-job satisfaction domain. However their research is based on a “ new”

personality construct, core self-evaluations, that has not been clearly defined within the

nomological net o f related personality constructs. Core self-evaluations as defined by

Judge et al (1997) appears to be a different label for Factor IV, ES, o f the Big Five

personality dimensions. There is no discriminate validity evidence that differentiates

core self-evaluations from ES. Furthermore, the evidence presented in this study

supports the conclusion that ES is the latent construct that is measured by SE, GSE, LOC

and ES scales. ES has consistently emerged in personality research and has been

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included in personality models, taxonomies and theories for almost seventy years

(Allport, 1935; Cattell, 1957; Norman, 1967; Costa & McCrae, 1980; Digman, 1990).

The present study also contributes to the personality literature by providing

generalizability theory reliability estimates (Cronbach et al, 1972) for the population o f

SE, GSE, EOC, ES and job satisfaction scales. Tho^c conducting rcsoarcri mat includes

measures o f these traits can use the generalizability reliability estimates provided in Table

6 to make corrections for specific factor measurement error that w ill make their findings

more accurate, interpretable, and generalizable and ultimately lead to the development o f

more scientifically parsimonious theories.

Implications and future research

The evidence presented in this study demonstrates that personality, in particular

ES, does matter in job satisfaction research and merits inclusion in future research aimed

at increasing understanding o f the nature and magnitude o f the ES-job satisfaction

relation. For instance, this study shows ES to have an indirect (mediated) causal effect

on job satisfaction. The five job characteristics included in the Hackman and Oldham

(1975; 1976) Job Characteristic Theory was the only mediator examined in this study,

however there are numerous other job characteristics, such as role ambiguity, role

overload to name a few, that warrant investigation.

These findings have implications for research and theory development in the

organizational commitment, organizational citizenship behavior, absenteeism, and

turnover domains. Theories in these research streams typically have job satisfaction

models embedded w ithin them. Including a construct valid measure o f ES in these

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models may increase their explanatory or predictive power and thereby increase

understanding o f the relationships under study.

Future research should also investigate potential moderators o f the ES-job

satisfaction relation. No moderator analysis was conducted in this study. Many

questions remain unanswered concerning the nature o f the ES-job satisfaction reiation.

For example: is the causal relationship between ES and jo b satisfaction different for

individuals who are high on ES as compared to those who are low on ES? I f so, how

does the ES-job satisfaction relation change based on individual differences in

personality?

These are just a few questions about the ES-job satisfaction relation that merit

further empirical investigation. Conducting research that addresses these questions and

others can increase our understanding o f the nature and magnitude of the ES-job

satisfaction relationship. Furthermore, the findings o f this study and future research on

the ES-job satisfaction relationship can be used to develop more comprehensive,

interactional, scientifically parsimonious dispositional theories ofjob satisfaction. The

empirical evidence presented here clearly shows that contrary to what some researchers

who diminish the role o f personality and ascribe to the situational approach o fjo b

satisfaction believe, disposition does matter in job satisfaction research. These findings

are consistent with Agho et al (1993) who conducted research examining the effect o f

multiple types o f variables on job satisfaction state, “ ...evidence from this study show

that in order to understand the factors influencing employees’ satisfaction, researchers

must examine the combined effects o f environmental (opportunity), [perceived] job

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characteristics [skill variety, distributive justice], and personality [emotional stability]

variables” (Agho. et al., 1993, p. 1023).

The evidence presented here also shows that statistical artifacts caused a

downward bias in estimates o f the relationship between personality and job satisfaction.

After making corrections for statisticai artifacts (i.e., sampling error, random response

error, and specific factor measurement error) across studies using meta-analytic

techniques, the relationship between personality constructs namely, SE, GSE, LOC and

ES and job satisfaction was found to be higher than previously reported. These findings

cumulate previous research o f the personality-job satisfaction relation and support the

role o f ES as a causal determinant o fjo b satisfaction. These findings also highlight the

need for researchers in the field o f I/O psychology to make corrections for specific factor

measurement error as defined in generalizability theory when conducting research in the

personality domain. Hopefully, the information presented in this study w ill lead to the

development o f more scientifically parsimonious dispositional theories o fjo b

satisfaction.

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Table 1. Relationship between affective disposition and job satisfaction

Overall Job Satisfaction Overall Job Satisfaction


Adult 2 Adult 3
Affective disposition data collected in (40-48 vrs) (58-62 years)

Early adolescence (12 - 14 years) .20 .37


(N=59) (N=46)

Late adolescence .26 .39


(N=52) (N=40)

Adult 1 .30 .48


(N=70) (N=67)

Adult 2 .40 .12


(N=76) (N=63)

Adult 3 .23
(N=81)

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Table 2. Studies included in the meta-analysis by trait subgroup

Self-esteem studies: 18

Generalized self-efficacy: 10

T „ C 1.
L U V U 5 VI t u m i u i . 19

Emotional stability: 26

Total no. o f studies: 73

Note: The specific studies included in the meta-analvses are listed in Appendix F.

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Table 3. Meta-analytically derived intercorreiation matrix o f trait, perceived job


characteristics, and job satisfaction measures (uncorrected mean correlations
and true score correlations)

SE GSE LOC ES TI TS SV AUT FBK JS

SE — 1.00 .79 .90 .16 .25 .20 .15 .20 .31

GSE .79 — .86 .82 .35 .49 .37 .32 .31 .30

LOC 4.4 .45 — .54 .25 .29 .23 .26 .19 .60

ES .64 .56 .28 - .24 .23 .15 .23 .25 .37

TI .12 .25 .14 .16 — .40 .32 .56 .46 .34

TS .17 .30 .14 .15 .26 — .62 .51 .54 .43


SV .17 .27 .13 .11 .24 .42 — .58 .45 .42
AUT .12 .23 .14 .16 .41 .34 .45 — .50 .48
FBK. .16 .22 .11 .17 .34 .35 .35 .37 — .49

JS .26 .16 .38 .31 .29 .33 .37 .41 .43 ..

SE = self-esteem; GSE = generalized self-efficacy; LOC = locus o f control;

ES = emotional stability; TI = task identity; TS = task significance; SV = skill variety,

AUT = autonomy; FBK = feedback; JS = job satisfaction

Note: Values above the diagonal are corrected true score correlations and values below
the diagonal are uncorrected mean correlations with the exception o fjo b
satisfaction (JS). Correlations reported below the diagonal between study
variables and JS are corrected for unreliability in JS scales using the
generalizability reliability estimate for JS scales o f .71.

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Table 4. Summary o f the 45 separate meta-analyses conducted to derive the


intercorreiation matrix o f trait, perceived job characteristics, and job
satisfaction measures presented in Table 2.

SE GSE LOC ES TI TS SV ALT FBK

SE

GSE k=6
N = I4 S I

LOC k=S k=5


N=2476 N = I2 7 3

ES k=6 k=5 k=10


\ = 131S N = 1273 \= 2 4 9 7

TI k=4 k=3 k=5 k=3


N'= 131S \= 4 4 5 N=1562 N=445

TS k=4 k=3 k=5 k=3 k=14


N=1318 N;=445 N =1562 N=445 N=8719

SV k=4 k=3 k=5 k=3 k=19 k = I3


\= 1 3 1 8 \= 4 4 5 N=1562 N=445 N=9824 N=S5S0

AUT k=4 k=3 k=5 k=3 k= 1S k=14 k = I4


N=131S NT=445 N =1562 N’=445 N=9728 N =8719 N'=8719

FBK k=4 k=3 k=5 k=3 k=18 k=14 k= 14 k= 13


\= 1 3 1 8 \= 4 4 5 N = I5 6 2 N'=445 N=9612 N'=S719 N=8719 N'=7S26

JS k=31 k= 12 k=31 k=29 k=31 k= 14 k=31 k=31 k=20


N’=7179 N=27S7 N=7329 N=8269 N=16146 N'=6229 N=15377 N '=I5.37 4=8350

Note: k = number o f correlations meta-analyzed


N = total sample size included in meta-analysis

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Table 5. Trait scales used in primary studies

Self-esteem Scales: Scale Developer(s):

Adjective Checklist Gough, Heilbrum, 1965

Self-esteem Scale Rosenberg, 1965

Self-esteem inventory Coopersmith, 1967

Texas Behavior Inventory Helmitch & Sapp, 1974

Tennessee Self-Concept Scale Fitts. 1965

Social Self-esteem Ziller, Hagey, Smith & Long, 1969

Generalized Self-efficacv Scales: Scale Developer(s):

• Generalized self-efficacy scale Sherer, Maddux, Mercandante, Prentice-Dunn,

Jacobs & Rogers, 1982

• Riggs Generalized Self- Riggs & Knight, 1989

Efficacy Scale

• Self-efficacy Scale Bandura, 1977; 1978

Locus o f control Scales: Scale Developerts):

• Internal-External LOC Scale Rotter, 1966

• Intemality, Powerful Others Levenson, 1981

Scale

• Spector Work LOC Scale Spector, 1988

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Table 5— (continued)

Emotional Stability Scales Scale Developers

• Eysenck & Eysenck Eysenck & Eysenck, 1958; 1968; 1975

• Positive Affectivity, Negative Watson, Clark & Tellegen, 1988


A ffectivitv Scale (PANAS)

• Job Affect Scale Brief, Burke, Atieh, Robinson & Webster, 1988

• Affect Rating Scale Sipprelle, Gilbert & Ascough, 1976

• Taylor Manifest Destiny Taylor, 1953

• Trait Anxiety Scale Spielberger, 1979

• State-Trait Anxiety Spielberger, Gprsuch & Lushene, 1958

• Positive Emotionality, Tellegen, 1982

Negative Emotionality Scale

o f the Minnesota Personality


Inventory

Job Satisfaction Scales: Scale Developer(s):

• Brayfield- Rothe Brayfield & Rothe, 1951

• Hoppock Hoppock. 1935

• FACES Dunham & Herman, 1975; Kunin, 1955

• Minnesota Satisfaction Weiss, Dawis, England, & Lofquist, 1967

Questionnaire

• Job Descriptive Index Smith, Kendall, & Hulin, 1969

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Table 6. Mean values o f Classical Measurement Theory reliability estimate (Cronbach


alpha) and Generalizability Theory reliability estimate (r,j)

Measurement Domain k Cronbach Alpha (Classical Generalizability


Theory Measurement Theory) reliability coefficient
Average r.j

Self esteem 6 .85 .74

Generalized self-efficacy .71 .68

->
Locus o f control .76 .41

Emotional Stability S .82 .68

Job Satisfaction 5 .84 .71

Job Diagnostic Survey

■ Task identity 1 .73 —

■ Task significance 1 .58 -

■ Skill variety 1 .79 -

■ Autonomy 1 .74 —

* Feedback 1 .75 —

Note: k = number o f scales included in the calculation o f the average alpha and
generalizability reliability estimates

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Table 7. Intercorrelations among personality trait measures -


matrix o f sample weighted mean observed correlations (uncorrected*)

SE GSE LOC ES JS

SE

GSE .79

LOC .44 .45

ES .64 .56 .28

JS* .26 .25 .38 .31 —

SE = Self-esteem

GSE = Generalized self-efficacy

LOC = Locus o f control

ES = Emotional stability

JS = Job satisfaction

* A ll trait-job satisfaction correlations reported here are corrected for measurement


unreliability (random response and specific factor) using the generalizability reliability
for job satisfaction scales: rxx= = .71.

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Table 8. M atrix o f trait - job satisfaction true score correlations


(fu lly corrected)

SE GSE LOC ES JS

SE —

GSE 1.00 —

LOC .79 .86 —

ES .90 .82 .54 . . .

JS .31 .30 .60 .37 —

Note: SE = Self-esteem

GSE = Generalized self-efficacy

LOC = Locus o f control

ES = Emotional stability

JS = Job satisfaction

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Table 9. Trait/Construct correlations: (uncorrected and fully corrected correlations


reported)

Sample Weighted Mean Estimated True Score


Trait/Construct k N Observed Correlation Correlation*

Intercorrelations:

SE-GSE 6 1,481 .79 1.00

SE-LOC S 2,476 .44 .79

SE-ES 6 1,389 .64 .90

GSE-LOC 5 1,273 .45 .86

GSE-ES 5 1271 .56 .82

LOC-ES 10 2,497 .28 .54

Correlation with Job Satisfaction (JS):

SE-JS 31 7.179 .26 .31

GSE-JS 12 2,787 .24 .30

LOC-JS 31 7,329 .38 .60

ES-JS 29 8.269 .31 .37

k = number o f studies in the meta-analysis


N= sample size

* True score correlations reflect corrections for random response error and specific
factor measurement error in independent and dependent measures.

* A ll sample weighted mean observed correlations reported here were corrected for
measurement unreliability (random response and specific factor error) using the
generalizability reliability for job satisfaction scales: rvx= = .71.

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114

Table 10. Results of confirmatory factor analysis: factor loadings

SE GSE LQC ES TI TS SV AUT FBK JS

Factor 1:
Trait .94 .87 .48 .65 .23 .26 .23 .22 .22 .33

Factor 2:
Job
Characteristics .25 .43 .22 .25 .51 .57 .62 .69 .59 .62

Factor 3:
Job
Satisfaction .26 .24 .38 .31 .29 .33 .37 .41 .43 1.00

Note: SE = Self-esteem; GSE = generalized self-efficacy; LOC = locus o f control;


ES = emotional stability; TI = task identity; TS = task significance; SV = skill
variety, A U T = autonomy; FBK = feedback; JS = job satisfaction

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115

Table 11. Factor correlation matrix: results from path analysis

FACTOR 1 FACTOR 2 FACTOR 3


TR A IT JOB CHARACTERISTICS JOB SATISFACTION

FACTOR I
TR AIT 1.00

FACTOR 2
JOB
CHAR. .39 1.00

FACTOR 3
JOB
SATISF. .41 .62 1.00

Path coefficients matrix:

FACTOR 1 FACTOR 2 FACTOR 3

FACTOR 1 0

FACTOR 2 .39 0

FACTOR 3 .20 .54 0

Direct relation between ES and Job satisfaction = .20


Indirect relationship between ES and Job satisfaction = .21
(.39 x .54)

Total effect: .20+ .21 =.41

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116

Table 12. Results of LISREL analysis

Results o f confirmatory factor analysis from LISREL analysis:

SE GSE LOC ES

ES Factor I .91 .86 .50 .6S

Path coefficients:

Direct relation between ES and Job satisfaction = . 13


Indirect relationship between ES and Job satisfaction = .24
(.35 x .69)

Fit indices indicating model fit:

RiVIR = .052

GFI = .94

IFI = 1.03

CFI = 1.00

RMSEA= 0.00

Harmonic
Mean = 5,062

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117

Figure I. Judge, Locke and Durham Direct effects - Model I

emotional
Core Job
Evaluations ------ ►
Satisfaction
generalization

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118

Figure 2. Judge, Locke and Durham Mediated effects - Model II (Appraisals)

Situational
Appraisals
Core Job
Evaluations Job Satisfaction
Perceptions

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119

Figure 3. Judge, Locke and Durham Mediated effects - Model III (Actions)

Actions

Core In h
Evaluations Satisfaction
• Job Choice
• Effort
• Tenacity

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120

Figure 4. Judge, Locke and Durham Moderator effects - Model IV

Job Characteristics Job Satisfaction

Core
Evaluations

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121

Figure 5. Measurement model for emotional stability construct

Self-Esteem
Measure

Generalized
Self-Efficacv
Emotional Stability
Measure
Construct

Locus o f
Control
Measure

Emotional
Stability
Measure

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122

Figure 6. Causal model of the emotional stability - job satisfaction relationship

Emotional
stability Job
Satisfaction

Perceived
Job
Satisfaction

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123

Figure 7. Measurement model for locus of control construct

Locus o f Control Construct


as measured by Locus
o f Control Scales

Internal- [ntemalitv Spector Work


External Powerful Others LOC Scale
LOC Scale & Chance Scale

(Rotter, 1966) (Levenson. 19S1) (Spector, 19S8)

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124

Figure 8. Measurement model for generalized self-efficacy construct

Generalized Self-efficacy
as measured by
Generalized
Self-efficacv Scales

Generalized Riggs Generalized Bandura


Self-Efficacv Self-Efficacv Self-Efficacy
Scale Scale Scale

(Sherer, Maddux, (Riggs & Knight, 1989) (Bandura, 1977; 1978)


Mercandate, Prentice-
Dunn, Jacobs &
Rogers. 1982)

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Figure 13. Results o f LISREL analysis: causal model


o f ES job satisfaction relationship

Job
Satisfaction

Emotional
Stability
Task identity
measure

Task
significance

Perceived Skill variety


Job measure
Character­
istics Feedback
measure

Autonomy
measure
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Figure 12. Results o f path analysis: causal model I o f emotional


stability - joh satisfaction relationship

Direct Effects Model 1: ES ► JS: = .20

Indirect (Mediated) Effects Model II: ES ------► Perceived Job Characteristics ► JS: = .21
(.39 x .54)

.20
Job Satisfaction

.39 .54

Perceived Job
Characteristics

to
ON
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Figure 11. Model o f hypotheses - causal model o f the


emotional stability job satisfaction relationship

Self-Esteem

Generalized Self-
Job t ask Identity
Efficacy Emotional measure
Stability Satisfaction
Task significance
measure
Locus o f
Control
S kill variety
measure

Feedback
Emotional Perceived measure
Stability Job
A utonom y
Characteristics
measure

to
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Figure 10. Measurement model for emotional stability construct

Emotional D7D as
measured by Emotional
Stability Scales

Eysenck & P A N A .S Job A llccl A ttcci S ia te -T ra it P ositive b n to tio n a lity


Eysenck R ating M a n lie st A n x ie ty A n x ie ty & N eg ativ e
A n x ie ty In ven to ry E m o tio n a lity o f
S cale M in n e so ta P ersonality
Q uestionnaire

(E ysenck & (W atso n , (B rie f, B urke, (S tp p re lle ,


Eysenck, C la rk & A tie h , G ilb e rt & (T a y lo r, 1955) (S p ie lb e ig e r, ( S pielbeig er, (T e lle g e n , 19 82)
11)58, 1968, Te lle g e n , Robinson &. A sco ug li, 19 79) (io rsueh &
1075) 108S) W ebster, 10SH 1976) l.ushene, 1958)

to
oo
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Figure 9. Measurement model for self-esteem construct

Self-esteem construct
as measured by
Self-esteem Scales

Adjective Self-Esteem Self-Esteem Texas Social Tennessee Social


Check List Scale Inventory Scale Behavior Self-Concept Self-
Scale Inventory Scale Esteem

(Gough & ( Rosenberg, (Ziller, Hagey,


(Coopersmith, (Helmilch & Sapp, (Fitts, 1965)
Heilbrum, 1965) 1967) Smith & Long,
1974)
1969)

to
VO
130

APPENDIX A

ROSENBERG SELF ESTEEM SCALE

1. I feel that I am a person o f worth, at least on an equal basis with others.

1. STRONGLY 2. AGREE 3. DISAGREE 4.STRONGLY


AGREE DISAGREE

2. I feel that I have a number o f good qualities.

3. * A ll in all, I am inclined to feel that I am a failure.

4. I am able to do things as well as most other people.

5. *1 feel I do not have much to be proud of.

6. I take a positive attitude toward myself.

7. On the whole, I am satisfied with myself.

8. *1 wish I could have more respect for myself.

9. *1 certainly feel useless at times.

10. * A t times, I think I am no good at all.

*Reverse-score item.

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131

APPENDIX B

SHERER, M ADDUX, MERCANDANTE, PRENTICE-DUNN, JACOBS, & ROGERS

GENERALIZED SELF-EFFICACY SCALE

When I make plans, I am certain that I can make them work.

One o f m y problems is that I cannot get down to work when I should. (R)

I f I can’ t do a job the first time, I keep trying until I can.

When I set important goals for myself, I rarely achieve them. (R)

I give up on things before completing them. (R)

I avoid facing difficulties. (R)

I f something looks too complicated, I w ill not bother to even try it. (R)

When I have something unpleasant to do, I stick to it until I finish it.

When I decide to do something, I go right to work on it.

When trying to learn something new, I soon give up i f I am not in itia lly successful. (R)

When unexpected problems occur, I don't handle them well. (R)

I avoid trying to learn new things when they look too difficult for me. (R)

Failure just makes me try harder.

I feel insecure about my ability to do things. (R)

I am a self-reliant person.

I give up easily. (R)

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I do not seem capable of dealing with most problems that come up in my life.

Note. - (R) Reverse-score item.

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133

APPENDIX C

ROTTER LOCUS OF CONTROL SCALE

1. a. Children get into trouble because their parents punish them too much.
b. The trouble with most children nowadays is that their parents are too easy with
them.

2. a. Many o f the unhappy things in people’ s lives are partly due to bad luck.
b. People’s misfortunes result from the mistakes they make.

3. a. One o f the major reasons why we have wars is because people don’t take
enough interest in politics.
b. There w ill always be wars, no matter how hard people try to prevent them.

4. a. In the long run people get the respect they deserve in this world.
b. Unfortunately, an individual’s worth often passes unrecognized no matter how-
hard he tries.

5. a. The idea that teachers are unfair to students is nonsense.


b. Most students don't realize the extent to which their grades are influenced by
accidental happenings.

6. a. Without the right breaks one cannot be an effective leader.


b. Capable people who fail to become leaders have not taken advantage o f their
opportunities.

7. a. No matter how hard you try some people just don’t like you.
b. People who can’ t get others to like them don’t understand how to get along with
others.

8. a. Heredity plays the major role in determining one’s personality.


b. It is one’s experiences in life which determine what one is like.

9. a. I have often found that what is going to happen w ill happen.


b. Trusting to fate has never turned out as well for me as making a decision to take
a definite course o f action.

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134

10. a. In the case o f the well-prepared student there is rarely, i f ever, such a thing as an
unfair test.
b. Many times exam questions tend to be so unrelated to course work that studying
is really useless.

11. a. Becoming a success is a matter o f hard work, luck has little or nothing to do
w ith it.
b. Getting a good job depends mainly on being in the right place at the right time.

12. a. The average citizen can have an influence in government decisions.


b. This world is run by the few people in power, and there is not much the little
guy can do about it.

13. a. When I make plans, I am almost certain that I can make them work.
b. It is not always wise to plan too far ahead because many things turn out to be a
matter o f good or bad fortune anyhow.

14. a. There are certain people who are just no good,


b. There is some good in everybody.

15. a. In my case, getting what I want has little or nothing to do with luck.
b. Many times we might just as well decide what to do by flipping a coin.

16. a. Who gets to be the boss often depends on who was lucky enough to be in the
right place first.
b. Getting people to do the right thing depends upon ability, luck has little or
nothing to do with it.

17. a. As far as world affairs are concerned, most o f us are the victims o f forces we
can neither understand nor control,
b. By taking an active part in political and social affairs, the people can control
world events.

18. a. Most people don’t realize the extent to which their lives are controlled by
accidental happenings,
b. There really is no such thing as “ luck.”

19. a. One should always be w illing to admit mistakes,


b. It is usually best to cover up one’s mistakes.

20. a. It is hard to know whether or not a person really likes you.


b. How many friends you have depends on how nice a person you are.

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135

21. a. In the long run the bad things that happen to us are balanced by the good ones,
b. Most misfortunes are the result o f lack o f ability, ignorance, laziness, or all
three.

22. a. W ith enough effort we can wipe out political corruption.


b. It is difficult for people to have much control over the things politicians do in
office.

23. d. Sometimes I can't understand how teachers arrive at the grades they give,
b. There is a direct connection between how hard I study and the grades I get.

24. a. A good leader expects people to decide for themselves what they should do.
b. A good leader makes it clear to everybody what their jobs are.

25. a. Many times I feel that I have little influence over the things that happen to me.
b. It is impossible for me to believe that chance or luck plays an important role in
my life.

26. a. People are lonely because they don’t try to be friendly.


b. There’s not much use in trying too hard to please people, i f they like you, they
like you.

27. a. There is too much emphasis on athletics in high school,


b. Team sports are an excellent way to build character.

28. a. What happens to me is my own doing.


b. Sometimes I feel that I don’t have enough control over the direction my life is
taking.

29. a. Most o f the time I can’t understand why politicians behave the way they do.
b. In the long run the people are responsible for bad government on a national as
well as on a local level.

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136

APPENDIX D

WATSON, CLARK AND TELLEGEN PANAS SCALE

very slightly a little moderately quite a bit extremely


or not at all

interested irritable

distressed alert

excited ashamed

upset in s p ire d

strong nervous

guilty determined

scared attentive

hostile jittery

enthusiastic active

proud afraid

We have used PANAS w ith the following instructions:

Moment (you feel this way right now, that is, at the present moment)
Today (you have felt this way today)
Past few days (you have felt this way during the past few days)
Week (you have felt this way during the past week)
Past few weeks (you have felt this way during the past few eeks)

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137

Year (you have felt this way during the past year)
General (you generally feel this way, that is, how you feel on average)

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138

APPENDIX E

THE N O R M A N T A X O N O M Y OF 1431 TRAIT-DESCRIPTIVE ADJECTIVES

Factor pole/category Examples No. o f terms

IV+
Durability tough, rugged, unflinching
Poise worriless, calm, stable, sedate, peaceful
Self-reliance confident, independent, resourceful
Callousness ruthless, insensitive, cold, stem 17
Candor frank, blunt, explicit, curt, terse 31

IV-
Self-pity touchy, careworn, whiny. oversensitive 14
Anxiety fearful, nervous, fussy, unstable 30
Insecurity unconfident, self-critical, unpoised 17
Tim idity Cowardly, timid, unventurous, wary 14
Passivity Docile, dependent, submissive, pliant 22
Immaturity NaiVe, gullible, superstitious, childlike 18

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139

APPENDIX F

STUDIES INCLUDED IN M ETA-AN ALYSIS

Agho, A.O., Mueller, C.W., & Price, J.L. (1993). Determinants o f employee job
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Armenakis, A.A., Field, H.S., Jr., Holley, W.H., Jr., Bedian, A.G., & Ledbetter, B., Jr.
(1977). Human resources consideration in textile work redesign. Consideration in
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Arnold, H.J., & House, R.J. (1980). Methodological and substantive extensions to the job
characteristics model o f motivation. Organizational Behavior and Human
Performance, 25, 161-183.

Blau, G.J. (1987). Locus o f control as a potential moderator o f the turnover process.
Journal o f Occupational Psychology. 60(1). 21-29.

Brief, A.P., & Aldag, R.J. (1975). Employee reactions to job characteristics: A
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Brief, A.P., Burke, M.J., George, J.M., Robinson, B.S., & Webster, J. (1988). Should
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Brief, A.P. & Roberson, L.A. (1989). Job Attitude Organization: An exploratory study.
Journal o f Applied Social Psychology. 19((2). 717-727.

Caldwell, D.F., & O’Reilly, III, CA. (1982). Task perceptions and job satisfactions: A
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Callahan, S.D. & Kidd, A.H. (1986). Relationship between job satisfaction & self­
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140

Carmel, S. (1997). The professional self-esteem o f physicians scale structures,


properties, and the relationship'to work outcomes and life satisfaction.
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Chen, P.Y, & Spector, P.E. (1991). Negative affectivity as the underlying cause o f
correlation between stresses and strains. Journal o f Applied Psychology. 76(3),
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Decker. P.J. &. Borgcn, F.H. (1993). Dimensions o f work appraisal: Stress, strain, coping,
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Dunham, R.B. (1977). Reactions to job characteristics: Moderating effects o f the


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Hirschfeld, R.R., Field, H.S., Harris, S.G., & Giles, W.F. (1997). Achievement
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141

Hockwarter, W.A.,Zellers, K.L., Perrine, P.L., & Harrison, A.W . (1998). The
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Conference o f the Society for Industrial and Organizational Psychology, Dallas.
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James, L .A & Jones, A.P. (1980). Perceived job characteristics and job satisfaction: An
examination o f reciprocal causation. Personnel Psychology. 33, 97-135.

Jex, S.M. & Gudanowski, D.M. (1992). Efficacy beliefs and w ork stress: An
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Jones, G.A. (1980). Socialization tactics, self-efficacy, and newcomers’ adjustments to


organizations. Academy o f Management Journal. 29(2), 262-279.

Katz, R. (1978a). The influence o f job longevity on employee reactions to task


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Katz, R. (1978b). Job longevity as a situational factor in job satisfaction. Administrative


Science Quarterly. 23(2), 204-223.

Katz. R., & Van Maanen, J. (1977). The loci o f work satisfaction: Job, interaction, and
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Keller J.W. (1983). Predicting absenteeism from prior absenteeism, attitudinal factors and
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Kemery, E.R., Bedian, A.G. & Zacur, S.R. (1996). Expectancy-based job cognition’s
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Kiggundu, M.N. (1980). An empirical test o f the theory o f job design using multiple job
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Klein, H. (1988). Job satisfaction in professional dual-career couples: Psychological and


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Manning, M.R., Osland, J.S., & Osland, A.. (1989). Work related consequences o f
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142

Montei, M.S., Jex, S.M., King, D.L., & King, L.A. (1997). Predictors o f Job Satisfaction:
Test and Cross - Validation o f a Model. Presented at the 12Ih Annual Conference
Society for Industrial/Organizational Psychology, St. Louis, MO.

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measures on the relationship between satisfaction and organizational citizenship
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Munz, D.C., Huelsman, T.J., Konold, T.R. & McKinney, J.J. (1996). Are there
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Nelson, A., Cooper, C.L. & Jackson, P.R. (1995). Uncertainty amidst change: The impact
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Norris, D.R. & Niebuhr. R.E. (1984). Attributional influences on the job performance-
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Oldham, G.R, Hackman, R.J. & Pearce, J.L. (1976). Conditions under which employees
respond positively to enriched work. Journal o f Applied Psychology. 61(4), 395-
403.

O’ Reilly, C.A., & Caldwell, D. (1979). Informational influence as a determinant o f task


characteristics and job satisfaction. Journal o f Applied Psychology. 64, 157-165.

O’ Reilly, C.A. & Caldwell, D. (1985). The Impact o f normative social influence and
cohesiveness on task perceptions and attitudes: A social information processing
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O’Reilly, C.A., Chatman, J., & Caldwell, D.F. (1991). People and organizational culture:
A profile comparison approach to assessing person-organization fit. Academy o f
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O’ Reilly, C.A., Parlette, G.N., & Bloom, J.R. (1980). Perceptual measures o f task
characteristics: The biasing effects o f differing frames o f reference and job
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Organ, D.W. & Greene, C.N. (1974). Role ambiguity, locus o f control, and work
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143

Organ, D.W. & Konovsky, M. (1989): Cognitive versus affective determinants o f


organizational citizenship behavior. Journal o f Applied Psychology, 74(1). 157-
164.

Orpen, C. (1979). The effe4cts o f job enrichment on employee satisfaction, motivation,


involvement, and performance: A field experiment. Human Relations. 32, 189-
217.

Pcronc, M., DcWaard, R.J., & Baron, A. (1979). Satisfaction with Reai and simulated
jobs in relation to personality variables and drug use. Journal o f Applied
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Pokemey, J., Gilmore, D., & Beehr, T. (1980). Job diagnostic survey dimensions:
Moderating effect o f growth needs and correspondence w ith dimensions o f job
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Rosman, P. & Burke, R.J. (1980). Job satisfaction, self-esteem, and the fit between
perceived self and job on valued competencies. Journal o f Psychology. 105(2).
259-269.

Rousseau, D (1977). Technological differences in job characteristics, employee


satisfaction, and motivation: A synthesis o f job design research and sociotechnical
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Rousseau, D. (1978). Characteristics o f departments, positions, and industries: Contexts


for attitudes and behavior. Administrative Science Quarterly. 23, 521-540.

Schaubroeck, J., Judge, T.A. & Taylor, L.A. III. (1998). Influences o f trait negative affect
and situational sim ilarity on correlation and convergence o f work attitudes and
job stress perceptions across two jobs. Journal o f Management. 24(4). 553-575.

Schmitt, N. & Bediean, A.G. (1982). A comparison o f LISREL and two-stage least
squares analysis o f a hypothesized life-job satisfaction reciprocal relationship.
Journal o f Applied Pscvhology. 67(6), 806-817.

Schmitt, N., Coyle, B., White, J.K., & Raushcenberger, J. (1978). Background needs, Job
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