Académique Documents
Professionnel Documents
Culture Documents
com/blog/2017/03/how-to-start-a-successful-youtube-channel-for-your-business/
https://www.turbocash.net/
http://www.gnucash.org/features.phtml
http://www.ledgerdocs.com/blog/virtual-bookkeeper-guide-how-to-start-your-online-bookkeeping-
business
https://www.quora.com/topic/Business-Ideas
https://www.quora.com/home
https://www.bigmarker.com/ledgerdocs-webinar/Learn-How-to-Become-a-Virtual-Bookkeeper
https://www.cio.com/article/2380921/open-source-tools-how-to-run-your-small-business-with-
free-open-source-software.html
https://www.passiveairbnb.com/121-most-profitable-business-ideas-work-from-home/
https://www.networkworld.com/article/3207535/what-is-iot-how-the-internet-of-things-
works.html
Open source ERP software systems
Enterprise resource planning (ERP) software is complex
and can be very costly. But open source alternatives to
SAP or Microsoft Dynamics do exist. Here are three:
Big-name sites such as The Economist, Examiner.com and The White House
use Drupal. Features include user account registration and maintenance, menu
management, RSS feeds, page layout customization and system administration.
WordPress started as a blogging system but has evolved into a full-blown CMS with
thousands of plugins, widgets and themes. It's the most popular blogging platform on
the Web and powers about 20 percent of the top 10 million sites on the internet.
Second only to WordPress in implementations, Joomla is used by organizations
including Harvard University and Citibank. Thousands of extensions, both free and
commercial, are available from the Joomla! Extension Directory.
Java-based OpenCMS offers a browser-based work environment (including a
WYSIWYG editor) as well as asset, user and workflow management.
OpenCart is a turnkey shopping cart for small and medium-sized retailers. It includes
order management and multiple payment gateways, provides the capability for
customers to leave product reviews and ratings, and offers lifetime free community
support. (Commercial support is available through an international partner network.)
PrestaShop is a popular and easy-to-use platform that offers product displays,
translations, marketing, localization and taxes, and product export to eBay. Support
is available as a paid service. Training is offered in France.
An older ecommerce platform that branched from osCommerce, Zen Cart is aimed at
developers and advanced users. Features include discount coupons, gift vouchers
and multiple payment options.
When setting up a virtual call center to work from home as a customer service rep,
telemarketer or tech support agent, you will most likely need your own home office
equipment to get started. Typically it is the responsibility of the employee or
contractor to purchase and maintain all the equipment needed. Though, there are a
few companies like Apple that provide some of the equipment.
As you consider the issues of starting a virtual call center, the home office
requirements will likely top your list of concerns.
Companies hiring for virtual call center jobs all have different requirements for office
equipment, and so you will need to carefully check out the requirements for
equipment in every job you apply to. But usually, the virtual call center agent must
provide and maintain computer and phone equipment, software and phone and
internet services.
Technical/Office Requirements
As a general guide, these are some of the technical requirements that may be
expected for a home-based call center. Each company's specific requirements will
differ.
Desktop PC. Laptop PCs or Macintosh computers are sometimes not allowed.
Some minimum requirements for computers often are:
1Ghz-2Ghz processor
Windows operating system - Which version varies but keep in mind that
newer isn't always better; some companies are slow to adapt to changes.
1GB of RAM
Sound card, speakers
15" to 17" monitor
Virus and spyware protection software and a working firewall.
Software programs that may be required include Microsoft Office (Microsoft
Word and Excel), and/or Adobe Acrobat reader.
Broadband internet connection. DSL and cable are usually allowed but satellite,
dial-up and wireless Internet connections are usually not. A wireless network inside
the home is sometimes allowed, but many companies will require that computers are
connected directly to the internet.
Landline phone service. Cell, VOIP (i.e Vonage) and cable phone lines are not
often not acceptable, though cable is becoming more common. However, there are
some companies now who don't require any phone line because the connection is all
done through the internet. Of the companies that do require a landline, many require
it be a dedicated phone line separate from your home phone. Calling features on the
phone line, such as call waiting, call blocking and voice mail, are often not allowed or
must be disabled.
Corded telephone (with buttons not on the handset) if a phone line is used.
Corded (not wireless) telephone headset with a noise-canceling microphone.
Instant message account. Occasionally something like Yahoo Messenger is
required but often companies have their own systems.
Skype or another teleconferencing service. Occasionally this is required but it is
free.
Email account. A few companies require specific provider.
Web browser.
Printer. Not all companies require printers.
Quiet, private workspace. Most companies will require that your workspace is in a
separate room with a door and even a lock.
Some equipment that could be required but typically isn't: paper shredder, locked file
cabinet, fax, and back-up battery power supply.