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https://www.wix.

com/blog/2017/03/how-to-start-a-successful-youtube-channel-for-your-business/

https://www.turbocash.net/

http://www.gnucash.org/features.phtml

http://www.ledgerdocs.com/blog/virtual-bookkeeper-guide-how-to-start-your-online-bookkeeping-
business

https://www.quora.com/topic/Business-Ideas

https://www.quora.com/home

https://www.bigmarker.com/ledgerdocs-webinar/Learn-How-to-Become-a-Virtual-Bookkeeper

https://www.cio.com/article/2380921/open-source-tools-how-to-run-your-small-business-with-
free-open-source-software.html

https://www.passiveairbnb.com/121-most-profitable-business-ideas-work-from-home/

https://www.networkworld.com/article/3207535/what-is-iot-how-the-internet-of-things-
works.html
Open source ERP software systems
Enterprise resource planning (ERP) software is complex
and can be very costly. But open source alternatives to
SAP or Microsoft Dynamics do exist. Here are three:

 The popular and comprehensive open source ERP


package ADempiere (Windows, macOS, Linux and Unix)
offers accounting, manufacturing management, material
management, finance, human resource, project
management and maintenance management features.

 OFBiz is the Apache Foundation's Java-based, multi-


platform enterprise business package. It includes ERP,
accounting, CRM, supply chain management,
manufacturing resource management and enterprise
asset management functionality.

 Odoo (Windows and Linux) provides a full suite of


applications, including sales management, accounting
and finance, recruitment, purchase management and
manufacturing resource management. A paid version
($25-$30 per user per month) includes support,
automated updates and an unlimited bug fix guarantee.
Open source finance and accounting applications

The following financial packages provide open source


alternatives to commercial packages such as Quicken,
Sage or QuickBooks:

 GnuCash (Windows, macOS and Linux) helps very small


businesses apply professional accounting principles and
track bank accounts, income and expenses to help
ensure balanced books and accurate financial reports.
 TurboCASH (Windows), aimed at the small to medium-
sized business market, provides a general ledger and
offers core functionality such as posting transactions into
accounts and producing financial reports. The product
supports 80 tax regimes, including the United States and
the United Kingdom.
 xTuple offers both a free and commercial supported
version of Postbooks(Windows, macOS, Linux, BSD) to
medium and larger companies. It includes accounting
(general ledger, accounts receivable and payable, bank
reconciliation and financial reporting) as well as sales,
CRM, inventory and distribution, and other business
management functions.

Open source CRM software options


Commercial customer relationship management
(CRM) software is available from niche vendors, software
as a service providers such as Salesforce.com and large
software vendors such as Oracle. Here are three open
source alternatives:

 The SugarCRM Community Edition (Windows, macOS,


Linux and UNIX) is the free, unsupported version of a
comprehensive CRM product that includes sales force
automation, marketing campaigns and customer support.
 OpenCRX (Windows, macOS and Linux) is designed for
organizations that need multifunctional, enterprise-wide
coordination of sales generation, sales fulfillment,
marketing and service activities for customers, partners,
suppliers and intermediaries.
 The multi-platform Fat Free CRM is a Ruby on Rails-
based CRM platform that features group collaboration,
campaign and lead management, contact lists and
opportunity tracking out of the box.
Open source communications and telephony
software
Private branch exchange (PBX) hardware used to be very expensive, but software-
based PBX releases bring the price of PBXs down. The open source PBX market is
dominated by Asterisk software.

 AsteriskNOW (Linux) is an easy-to-install IP PBX that comes with the FreePBX


administrative GUI. The Asterisk project is sponsored by Digium, which also offers a
commercial version of the PBX.
 Elastix (Linux) is based on Asterisk telephony software, but it also integrates fax,
instant messaging and email functionality from other open source projects. Features
include voicemail, fax-to-email, support for softphones, virtual conference rooms and
call recording.

Open source content management systems


Content management systems power websites — and many of the world's largest
sites use an cross-platform, open source CMS such as the following:

 Big-name sites such as The Economist, Examiner.com and The White House
use Drupal. Features include user account registration and maintenance, menu
management, RSS feeds, page layout customization and system administration.
 WordPress started as a blogging system but has evolved into a full-blown CMS with
thousands of plugins, widgets and themes. It's the most popular blogging platform on
the Web and powers about 20 percent of the top 10 million sites on the internet.
 Second only to WordPress in implementations, Joomla is used by organizations
including Harvard University and Citibank. Thousands of extensions, both free and
commercial, are available from the Joomla! Extension Directory.
 Java-based OpenCMS offers a browser-based work environment (including a
WYSIWYG editor) as well as asset, user and workflow management.

Open source ecommerce tools


Ecommerce software packages, such as the three cross-platform products listed
here, include everything from product presentation to shopping carts, checkout and
payment processing.

 OpenCart is a turnkey shopping cart for small and medium-sized retailers. It includes
order management and multiple payment gateways, provides the capability for
customers to leave product reviews and ratings, and offers lifetime free community
support. (Commercial support is available through an international partner network.)
 PrestaShop is a popular and easy-to-use platform that offers product displays,
translations, marketing, localization and taxes, and product export to eBay. Support
is available as a paid service. Training is offered in France.
 An older ecommerce platform that branched from osCommerce, Zen Cart is aimed at
developers and advanced users. Features include discount coupons, gift vouchers
and multiple payment options.

More open source essentials


Open source security tools
If you haven’t been looking to open source to help address your security needs,
you’re missing out on a growing number of freely available tools for protecting your
networks, hosts, and data.

Open source network management tools


Can open source products deliver enterprise-grade results? To answer this question
we tested four open source network monitoring products: OpenNMS, Pandora FMS,
NetXMS and Zabbix.
Virtual Call Center Home Office Requirements
https://www.thebalancecareers.com/virtual-call-center-home-office-requirements-3542604

BY LAUREEN MILES BRUNELLI

Updated April 13, 2018

When setting up a virtual call center to work from home as a customer service rep,
telemarketer or tech support agent, you will most likely need your own home office
equipment to get started. Typically it is the responsibility of the employee or
contractor to purchase and maintain all the equipment needed. Though, there are a
few companies like Apple that provide some of the equipment.

As you consider the issues of starting a virtual call center, the home office
requirements will likely top your list of concerns.
Companies hiring for virtual call center jobs all have different requirements for office
equipment, and so you will need to carefully check out the requirements for
equipment in every job you apply to. But usually, the virtual call center agent must
provide and maintain computer and phone equipment, software and phone and
internet services.

Technical/Office Requirements

As a general guide, these are some of the technical requirements that may be
expected for a home-based call center. Each company's specific requirements will
differ.

 Desktop PC. Laptop PCs or Macintosh computers are sometimes not allowed.
Some minimum requirements for computers often are:
 1Ghz-2Ghz processor
 Windows operating system - Which version varies but keep in mind that
newer isn't always better; some companies are slow to adapt to changes.
 1GB of RAM
 Sound card, speakers
 15" to 17" monitor
 Virus and spyware protection software and a working firewall.
 Software programs that may be required include Microsoft Office (Microsoft
Word and Excel), and/or Adobe Acrobat reader.

 Broadband internet connection. DSL and cable are usually allowed but satellite,
dial-up and wireless Internet connections are usually not. A wireless network inside
the home is sometimes allowed, but many companies will require that computers are
connected directly to the internet.
 Landline phone service. Cell, VOIP (i.e Vonage) and cable phone lines are not
often not acceptable, though cable is becoming more common. However, there are
some companies now who don't require any phone line because the connection is all
done through the internet. Of the companies that do require a landline, many require
it be a dedicated phone line separate from your home phone. Calling features on the
phone line, such as call waiting, call blocking and voice mail, are often not allowed or
must be disabled.
 Corded telephone (with buttons not on the handset) if a phone line is used.
 Corded (not wireless) telephone headset with a noise-canceling microphone.
 Instant message account. Occasionally something like Yahoo Messenger is
required but often companies have their own systems.
 Skype or another teleconferencing service. Occasionally this is required but it is
free.
 Email account. A few companies require specific provider.
 Web browser.
 Printer. Not all companies require printers.
 Quiet, private workspace. Most companies will require that your workspace is in a
separate room with a door and even a lock.

Some equipment that could be required but typically isn't: paper shredder, locked file
cabinet, fax, and back-up battery power supply.

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