Reservation slip:

Reservation slip is a small form that records room booking data, then it will be stored on the rack
reservation. Reservation slips are distinguished by different colors to indicate types of guests such as:

- White color for ordering ordinary guests

- Red color for VIP guest categories

- Green for the guest category to come / book through the travel agent

- Blue for the category of group guests.

xample :

- dialogue direct

Reception : Good morning welcome to poltekpar palembang hotel , how may i sist you?

Guest : morning , i want to boking room

Reception : may i know your name maam?

Guest : my name is sheisha nabila

Reception : this reservation for you or another person maam

Guest : for me

Reception : when you stay in our hotel maam? and how long maam ?

Guest : tomorrow , until 3 nights

Reception : Alraight maam, please wait a minute i will check the availablelity of the room, thank you for
waiting maam in our hotel we have 4 type of the room among them suit room , deluxe room , superior
room , and standar room. which want do you want maam?

Guest : what is the price of each room?

Reception : for suite room the price is Rp 2.500.000,00-, for deluxe room is Rp 1.500.000,00-, for
superior room is Rp 1.050.000,00-, and the standar room is Rp 700.000,00-,

Guest : i chose is deluxe room, how much is the deposit for one night?
Reception : for deposit the price is Rp 350.000,00-,

Guest : oh okey

Reception : how many person maam?

Guest : 2 person

Reception : may i know your contack number maam?

Guest : yes, 08123456789

Reception : where do you from personal account or corporate account?

Guest : personal account

Reception : how methode of payment maam in our hotel we have 3 methode of payment , cash , debit
and credit. which want do you want maam?

Guest : i chose cash

Reception : for cash fees you have to pay a deposit in the beginning is Rp 1.050.000,00-, for three nights

Guest : ( hand over money )

Reception : thankyou maam , is there anything else maam?

Guest : no thankyou

Reception : may i repeat this reservation maam?

Guest : yes

Reception : this reservation under name maam sheisha nabila and you order one deluxe room start from
tomorrow until 3 nights and for 2 person your contact number is 08123456789 and methode of pay
ment is cash for deposit is a Rp 1.050.000,00-, is there correct maam?

Guest : yess correct

Reception : thank you for make reservation in our hotel we have on see you for your arrival in our hotel
thank you have fun nice day good morning:)
- dialogue by telephone

reception : Good morning poltekpar hotel palembang this is alfina speaking , how may assist you?

guest : hello i want to book a room for tomorrow

reception : what kind of room would you like?

guest : i would like a deluxe room

reception : please wait a minute i want to check the avaiblelity of the room, thankyou for waiting for
tomorrow we will have a deluxe room

guest : oke how much for a deluxe room?

reception : the price is Rp 1.250.000,00 per night including tax

guest : are meals included in that price?

reception : yes your breakfast and lunch are included

guest : thats great i will take a deluxe room for tomorrow

reception : how long you will stay in our hotel ? and how many person?

guest : tomorrow until 2 night and 2 person

reception : may i know your name?

guest : my name is alfikri hidayatullah

reception : alright sir fikri may i know your contact number?

guest : 0812111000

reception : in our hotel we have 3 method of payment cash, debit , credit which want do you want sir?

guest : i chose cash

reception : may i repeat your this recervation sir ?

guest : yes please

reception : this recervation under name sir alfikri hidayatullah and you recive one deluxe room Rp
1.250.000,00 including breakfast and lunch, start from tomorrow until 2 night for 2 person and your
contact number is 0812111000 and method of payment by cash is there correct sir?

guest : yes, correct

receltion : is there anything else sir ?

guest : no , thanks

reception : thank you make a reservation in our hotel , looking forward for your coming to our hotel , If
you had any cancellation about your reservation, please inform us as soon as possible, thankyou have
fun nice day good morning.