Annual Policing Plan

2017-18

NATIONAL HIGHWAYS
AND
MOTORWAY POLICE
 Annual Policing Plan 2017 - 18

TABLE OF CONTENTS
QURANIC VERSE ................................................................................................................ 1
QUAID’S MESSAGE ............................................................................................................ 1
VISION .................................................................................................................................. 2
MISSION ............................................................................................................................... 3
CORE VALUES .................................................................................................................... 4
OBJECTIVES ....................................................................................................................... 5
FOREWORD ......................................................................................................................... 6
1 HISTORY OF NH&MP .................................................................................................... 7
2 INTRODUCTION ............................................................................................................ 8
3 ORGANIZATIONAL GOALS & TARGETS .................................................................. 12
3.1 OPERATIONAL TARGETS ................................................................................... 12
3.2 LOGISTICAL TARGETS ....................................................................................... 16
3.3 HUMAN RESOURCE TARGETS .......................................................................... 17
3.4 CAPACITY BUILDING/TRAINING TARGETS ...................................................... 19
3.5 STANDARDIZATION OF ROAD SAFETY ACTIVITIES ....................................... 20
3.6 DEVELOPMENT TARGETS .................................................................................. 21
 Annual Policing Plan 2017 - 18

QURANIC VERSE
“Whoever saves the life of one person, it is as if
he has saved the whole of human kind”
‫ت‬
(۳۲‫آی‬،۵‫)وسرہااملدئہ‬

QUAID’S MESSAGE
“I would like Pakistan to become a synonym
and hallmark for standard and quality in the
market places of the world”.

Founder of Pakistan
Quaid-e-Azam Muhammad Ali
Jinnah

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 Annual Policing Plan 2017 - 18

VISION

To ensure a safe and secure driving

environment on the National
Highways and Motorways

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MISSION

To effectively enforce traffic laws;

courteously provide timely assistance
to road users in distress and impart
road safety education in a professional
manner to reduce traffic accidents,
save lives and property.

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CORE VALUES

 Professionalism

 Integrity

 Courtesy

 Timely help to road users

 Vibrant Road safety Education

 Cogent application of Law

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OBJECTIVES
 Regulate and control traffic

 Strict enforcement of traffic rules &

regulations

 Equal & fair application of law

 Help the commuters in distress

 Educate the road users/ masses on

road safety

 Quality training to drivers throughout

the country

 Standardization of Road Safety

Paraphernalia

 Effective coordination with district

police, ANF, Customs and other
sister agencies for law enforcement
and curtailment of criminal activities

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FOREWORD

Motorway Police was established in November, 1997

under the auspices of Ministry of Communications for
traffic regulation on Motorways.

No doubt, in today’s world, transportation is deemed

the backbone of global economy. It has changed the
pace of employment, trade, business, family life and
health care, bringing unlimited benefits that were
unimaginable some 100 years ago. However, the
price we are paying in form of road accidents is
much higher than any other disease or catastrophe.
Statistics reveal that every year, thousands of people
die in accidents in Pakistan. Road traffic injuries
cause emotional, physical and economic burden. In
any developing country like Pakistan, young road
users of the ages 15 to 40 years are particularly
more vulnerable to accidents. Moreover, accidents DR. SYED KALEEM IMAM
are a huge burden on the economy particularly for TI, QPM, PPM, UNPM
low and middle income countries. Inspector General, NH&MP

The economic cost of road accidents and injuries is estimated to be over 100 billion rupees
for Pakistan. However, the loss is more than just numbers, as road traffic injuries push
many families into poverty by the loss of their breadwinners and inflict a tremendous
continuous burden on the disabled victims and their families; and also on the health care
system.

In order to ensure road safety in Pakistan, National Highways & Motorway Police is striving
hard. Accidents analysis for the year-2016 has been carried out and accordingly accidents
prevention strategy comprising extensive remedial and curative measures has been
formulated. The salient features of the accidents prevention strategy include Road Safety
Seminars/Workshops, Regular meetings with owners/managers of Transport companies,
establishment of Road Safety Institutes all over the country, training/refresher courses of
the drivers at work places and verification of Driving Licenses of drivers especially PSVs.

The strategy also contains the assessment of vehicles’ safety standards and road
worthiness. Being an advisory body, National Highways & Motorway Police also facilitates
the sister organizations i.e. NHA, FWO, PRAAL with regard to Planning, Development and
Maintenance of road infrastructure with special focus on road safety. Training is the
foundation of a discipline force and accordingly special focus is laid on training ecology,
which comprises of extensive physical, psychological & technical skills, capabilities, and
attitudinal changes to prepare them for upholding the values established by NH&MP as well
as to enable them to perform the duties assigned to them.

NH&MP stand indebted to Ministry of Communications, NHA and FWO for all their support.
I would also like to thank my team of officers namely Mr. Fazl-i-Hamid (AIG Operations),
Mr. Badar-ul-Hassan (Computer Programmer) and Ms. Talbia Jamil (Asstt. Computer
Programmer) who have worked diligently to develop the first ever Annual Policing Plan of
NH&MP.

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1 HISTORY OF NH&MP
In the year 1997, reforms were brought in the history of policing in Pakistan and a modern,
proficient and efficient police force was raised for traffic management and order on
Motorways (M-2). There were more critics than supporters because of the failure of
previous attempts made in this regard. The professional policemen believed that it was not
possible to improve the working of practicing Police.

This emerging new force was a u-turn and a complete transformation of police culture,
therefore the pleasant change in no time earned the respect and appreciation of the public.
Initially there were no fresh recruitment and all the officers were taken from the police
setups of different provinces and were put under intensive training and motivational
programs. All efforts were made to mould this force as true public servant. The result of this
great venture astounded everyone. Another surprising change observed that the same
officers, who were involved in heinous malpractices in the provinces, became noble, honest
and efficient. It was thus concluded that through proper training, guidance, by providing
compatible working conditions and taking care of some basic human needs, this miracle
was possible.

The government in recognition of excellent performance of Motorway Police, decided to

expand its network to National Highways, which initially operated on the Peshawar-Karachi
National Highway (N-5). Thus the nomenclature of the department was changed from
Pakistan Motorway Police to National Highways and Motorway Police (NH&MP).

This decision again brought out criticism and certain orthodox statements. Critics visualized
certain failures of this new department regarding policing on N-5. The apprehensions were
logical when taken in to consideration the complexity of the traffic, attitude of drivers and
behavior of the pedestrians, on the highways of Pakistan. Again the task was a difficult one
and the hard earned, goodwill and pride, was at stake. NH&MP commenced policing on
N-5, with effect from June 2001 but despite of all fears it proved to be successful. With this
success, the government further decided to handover all the federal highways of Pakistan
to NH&MP in phases.

Today, by the grace of Allah, NH&MP is the only institution, whose efficiency is being
praised by people from all walks of life. From the very outset, NH&MP has earned support
and confidence of general public. Perhaps for the first time in the history of Pakistan, a
police force is being lauded for its honesty, integrity, behavior, help and public service.

In the National Accountability Bureau (NAB) report for the year 2002, NH&MP was reported
to be the only corruption free department in the country. The then Prime Minister of
Pakistan Mr. Shaukat Aziz also declared this force as “The Island of Excellence”.
Transparency International has included NH&MP among the corruption-free departments of
the world.

Now people are demanding that this department may be declared as a model and this
experiment may also be replicated to other departments. Initially, the experiment has
already been replicated in the shape of Islamabad Model City Traffic Police and Punjab
Traffic Wardens, who have been trained by NH&MP.

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2 INTRODUCTION
National Highways & Motorways Police (NH&MP) has been established under Section-90
of National Highway Safety Ordinance (NHSO)-2000. Initially, it started its operations on
Islamabad-Lahore Motorway (M-2), as a modern, educated and specialized force, in order
to ensure the safety of road users on the Motorway. In a short span of time, the force
received a lot of appreciation because of its polite behavior and strict application of law. On
successful policing at M-2 by NH&MP, the Government decided to expand its jurisdiction up
to entire National Highways. Presently, NH&MP has been deputed for enforcement on
Motorways (M-1, M-2, M-4 & E-35) and Highways Peshawar to Karachi (N-5), Karachi to
Gwadar (N-10), Lyari Expressway, Gwadar to Quetta (N-25) and IMDC (Islamabad-
Muzaffarabad Dual Carriageway N-75).

ORGANIZATIONAL STRUCTURE
The National Highways & Motorway Police (NH&MP) is headed by the Inspector-General of
Police (IGP) who is assisted by eight Deputy Inspector-Generals (DIGs), each in charge of
a separate Zone:-
i. DIG (Headquarters), Islamabad.
ii. DIG (Operations & Evaluation), Islamabad.
iii. DIG (Motorway Zone), Islamabad.
iv. DIG N-5 (North Zone), Islamabad.
v. DIG N-5 (Central Zone), Lahore.
vi. DIG N-5 (South Zone), Karachi.
vii. DIG West Zone, Quetta.
viii. DIG/Commandant, Training College, Sheikhupura.

Each Zone is divided into 3 to 4 "Sectors" each headed by a SSP/SP. Each Sector is
divided into 4 to 5 "Beats" each headed by a DSP (BS-17). Currently, 16 sectors and 63
Beat offices are operational.

Area of Jurisdiction

For policing purposes, the national highways and motorway network is divided into the
following five operational Zones as under:
 M-1 (Peshawar-Islamabad)
 M-2 (Islamabad – Lahore)
Motorway Zone
 M-4 (Pindi Bhattian-Faisalabad - Gojra)
 E-35 (Hazara Motorway)
 N-5 (Peshawar - Islamabad – Lahore)
N-5 (North Zone)
 N-75 IMDC (17 Mile to Lower Topa)
 N-5 (Lahore – Kotsabzal, Sadiqabad)
N-5 (Central Zone)
 M-4 extension (Khanewal-Multan)
 N-5 (KotSabzal, Sadiqabad – Karachi)
N-5 (South Zone)  Lyari Expressway (Suhrab Ghot - Maripur)
 N-25 RCD Highway (Hub – Uthal, Kalat to Quetta-Pishin)
West Zone
 N-10 (Gwadar - Makola)

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Jurisdiction Map

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National Highways and Motorways

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3 ORGANIZATIONAL GOALS & TARGETS

3.1 OPERATIONAL TARGETS

S# Goal Methodology KPI

Special Emphasis on
Core Values i.e.
Professionalism, Improvement in behavior
Integrity, Courtesy, of officers
Timely Help to road Briefing to field officers
1. users, Vibrant Road regarding core values on daily
safety education and basis at start of their duty Number of helps and
Cogent application of briefings provided to
Law commuters by officers

Strict enforcement to:

Road Safety i. Use seat belt by drivers
ii. Observe Lane discipline
iii. Use of safety helmet by
motorcyclist
2.1 Enforcement iv. Observe speed limits
v. Control Overloading of
goods and passengers
by HTVs and PSVs
% age of accidents
vi. Enforce PSVs from
reduced
carrying passengers on
rooftop
vii. Control Reckless
Driving, Wrong
overtaking & One way
violation
viii. Ensure Vehicle fitness
2. (i.e. tyre condition, lights,
etc.)
2.2 Education & MEUs shall visit institutions,
Awareness PSV/HTV terminals, public and Number of organizations
4600 MEUs visits shall private organizations for visited.
be arranged education of masses.
200 Seminars shall be Arranging Road Safety
held for road safety Seminars to sensitize and
education & awareness educate drivers and owners Number of Road safety
300 Workshops shall regarding observance of traffic walks and
be conducted to educate rules. workshops/seminars
officers Officers shall be educated arranged in all Zones
570 Road Safety about road safety
campaigns shall be
organized
Campaigns against major
Number of campaigns
causes of accidents such as
arranged in all Zones
dozing at wheel, over speeding,

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worn-out tyres, mechanical

faults, improper stopping
/turning/changing direction, etc.

2.3 Road Engineering Coordination with NHA for

construction, timely repair /
maintenance of carriageway,
• Provision of road
furniture
• Construction of overhead Improvement in roads
bridges/ underpasses for infrastructure
pedestrian crossing
• Deficiencies & flaws in
road engineering
• Repair of missing fence
on Motorways

Safety measures during repair / Precautionary measures

maintenance of carriageway. taken
Conducting road audit
periodically:
• Removal of
Encroachments along
Number of road audits
highways
conducted
• Illegal Bus stands/bus
bays
• Parking issues along
Highways
Introduction of Modern
Technology &
Provision of • Training of officers Implementation of E-
assistance to • Setting up of E-ticketing ticketing in all zones by
commuters in distress system on the whole the end of financial year
jurisdiction of NH&MP 2017-18
3.1 Implementation of
E-ticketing
3.
3.2 Automation of Field officers will be able to
Implementation of E-
Operational activities enter Helps and Accidents data
Helps and E-Accidents in
through tablets. All operational
Motorway Zone and
activities will be conducted
North Zone by the end of
through tablets to ensure
2018.
paper-less environment

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Seeking response of
3.3 SMS Feedback commuters through SMS
feedback regarding quality of:
 Timely help provided to Number of SMS feedback
road users in distress received
 Provision of road &
weather condition
information

A web-portal will be designed to

3.4 Complaint cater the complaints for
Management System effective and timely response to
(CMS) complainant’s grievances.
CMS main features:
• Complainant can launch Number of complaints
complaint via online web disposed off
portal
• Complainant will be able
track complaint status
• Auto reply to
complainant
Setting up state of the art
3.5 Centralized Centralized Helpline-130 to
Helpline 130 eradicate the delay in provision
of assistance to commuters in
distress. Helpline 130 main
features:
• 24/7 availability and
reliability
• Monitoring of NH&MP
entire fleet through
digital screens and
Number of road users
dispatching the call to
helped in distress via
concerned respondent
Helpline-130
• Automated detection of
caller’s location on Map
• Dissemination of real-
time information for safe
travelling
• Timely assistance to
road users
• Design to handle 30
thousand callers
• Support through multiple
contact methods

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Initially NH&MP will establish Number of emergency

3.6 Establishment of Emergency Response Centers response centers
Emergency Response (ERCs) for independent established on
Centers (ERCs) coordination and provision of motorways and highways
timely rescue and recovery
services to commuters as pilot
project

 Comprehensive accident
analysis from MAAP’s
3.7 Micro Accident (Micro Accident Analysis Number of Accidents
Analysis Software Performa) software reduced
(Online)  Identification of black
spots Number of black
 Building concept paper spots removed
based on analysis of
accidents

3.8 Travel Advisory Availability of updated

Online provision of road and
(Online) information online
weather conditions via website

Facilitation and Guidance

Centers shall be established to
Establishment of provide information regarding
No. of Facilitation and
Twenty one (21) nearest auto workshops,
4. Facilitation and fuel/gas station, tyre shop,
Guidance Centers
established
Guidance Centers rescue service, etc. as well as
services like first aid and road
safety awareness.
NH&MP will take over
enforcement on CPEC
(5400kms) with subject to
Expansion in Policing Number of additional
5. Jurisdiction approval of:
roads taken over
• Provision of logistics
• Creation of posts and
• Construction of roads
NH&MP shall arrange regular
meetings with District Police
and notables of adjacent
villages/deras for identification Reduction in crime on
6. Anti Crime Activities and monitoring of crime black Motorways and Highways
spots by deployment of anti
crime squads to ensure safety
of commuters

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3.2 LOGISTICAL TARGETS

S# Goals Methodology KPI
Procurement of
1. Procurement of Tablets along Number of tablets and
E-Ticketing
with printers printers procured
equipment

Up gradation in Number of vehicles

2. Procurement of vehicles
transport fleet purchased

Procurement of Arms &

Provision of arms Number of arms and quantity
3. Ammunition to improve
and ammunition of ammunition purchased
security infrastructure.
Procurement of Procurement of Hydraulic Number of hydraulic cutters
4.
Hydraulic Cutters Cutters purchased

NH&MP patrolling vehicles

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3.3 HUMAN RESOURCE TARGETS

S# Goals Methodology KPI
Creation of 447 posts for Number of posts
1.
policing on M-4 created
Creation of 1272 posts for
Number of posts
2. policing on Kuchlak-
created
Zhob-DIK (N-50)
Creation of 616 posts for The cases have been taken up
Number of posts
3. policing on Indus with the Ministry of
created
Highway (N-55) Communication and
Creation of 99 posts for Establishment Division.
Number of posts
4. policing on N-70 (Multan- Recruitment/Promotion will be
created
Muzaffargarh) carried out after final
Creation of 473 posts for sanctioned posts.
Number of posts
5. policing on Thakot-
created
Burhan (E-35)
Creation of 962 posts for
Number of posts
6. policing on Hoshab-
created
Sorab (N-85)
PTS has recommended 110
candidates against the post of
C/JPO (BS-05) in NH&MP.
Recruitment against 135 Moreover, 25 posts are carried Number of C/JPOs
7.
posts of C/JPO (BS-05) forward due to non-availability recruited
of eligible candidates. Training
of newly recruited 110 C/JPOs
will start from Feb-2018.

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The case under process with

Federal Public Service
Commission and posts will be
Recruitment against 500 advertised in very short time. Number of SI/POs
8.
posts of SI/PO (BS-14) Appointment process will recruited
finalized upon receiving the
final nominations by Federal
Public Service Commission

The case is under process at

Ministry of Communications.
Recruitment of 218 posts
Recruitment process will be Number of recruited
9. of Non-uniform staff in
carried out by NH&MP after persons
BS-05 and below
receipt of NOC from
Establishment Division

The case is under process and

will be submitted to FPSC
Recruitment of Non-
through MOC shortly.
Uniformed posts BS-16 Number of recruited
10. Appointment process will be
and above (through persons
finalized upon receiving the
FPSC)
final nominations by Federal
Public Service Commission.

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3.4 CAPACITY BUILDING/TRAINING TARGETS

S# Goals Methodology KPI
Acquisition of Seek approval from land revenue Area acquired in
1. land for
department, Sheikhupura. acres
Training College
Feasibility report, designing and mapping for:
• HTV Track construction
Up gradation of • Ladies Hostel construction
• Re-creational Marquee up-gradation Percentage of work
2. infrastructure at • Mosque up-gradation
completed
Training College • Auditorium construction
• Trainees’ Barracks up-gradation
• Boundary wall of College up-
gradation
Training of Master Trainers through Forensic Number of Master
Science Agency Trainers trained
Number of modules
Up-gradation of Resource Book
upgraded
Number of articles
Publication of Road Safety Magazine
Improvement in finalized
training
3. Collaboration with renowned National Number of MOU’s
capacity of
training college Training Institutes signed
Training of 5000 Coca-Cola and other Road Number of MOU’s
Safety partners’ Drivers signed
Preparation of Work
Revamping of Training Modules Plan to incorporate
case studies

Training Courses at Training College Sheikhupura

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3.5 STANDARDIZATION OF ROAD SAFETY ACTIVITIES

S# Goal Methodology KPI
Number of meetings held
Standardization of with federal and provincial
provincial driving Co-ordination with provincial authorities
license authorities, and federal authorities for
driving schools, standardization of driving
federal and provincial licenses, driving schools, Number of seminars and
excise & taxation federal as well as provincial workshops conducted for
offices, vehicle excise & taxation offices, concerned authorities
registration vehicle registration
1.
authorities, authorities, international
international driving driving permits, sign boards Number of federal
permits, sign boards and other road safety provincial authorities
and other road safety activities by conducting standardized according to
activities to meet seminars, workshops and international standards
international meetings
standards

NH&MP officers providing assistance to

general public at DLA

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3.6 DEVELOPMENT TARGETS

S# Goal Methodology KPI
i. Release of funds from
PD&R Division.

ii. Zones shall identify lands

Acquisition of Land
along N-5 in accordance
for Establishment of
with the SOP for purchase
Police Posts and
of land and furnish the
Offices of National Number of sites purchased
1. complete cases.
Highways & for police posts / offices
Motorway Police
iii. Cases will be sent to MOC
along National
for approval and issuance
Highway N-5
of sanction letter.

iv. Payment will be made to

land owner.
i. Release of funds from
PD&R Division.

ii. Transfer of funds to Pak.

Construction of PWD.
Central Police Office
Percentage of work
2. (NH&MP) at Mauve iii. Pak. PWD supervises the
completed
Area, G-11/1, construction work carried
Islamabad out by contractor.

iv. Payment made to

contractor as per work
done.
i. Approval of PC-I by
CDWP.

ii. Authorization by PD&R

Division.
Construction of SSP
Office, Lines HQ and iii. Administrative approval by Percentage of work
3.
Beat for NH&MP at MOC. completed
Gwadar
iv. Release of funds from
PD&R Division.

v. Transfer of funds to Pak.

PWD.

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ROAD SAFETY, OUR PRIORITY