Questionnaire

Impact of Islamic banking awareness on the adoption of Islamic banking: A view

from Muslim and non- Muslim customers

Name: Gender: M/F Qualification:

Profession: Muslims/Non-Muslims Institution:

I am a MS scholar of Faculty of Management Sciences at Government College University

Faisalabad and conducting a research on “Impact of Islamic banking awareness on the adoption
of Islamic banking: A view from Muslim and non- Muslim customers” Your response in his
regard would be considered as highly valuable and of great help in this research. The data
response collected will be used purely for academic purpose. It is, therefore, requested to answer
all the items.
Sidra M.S
[Please Tick Mark ( ) on Respective Box]

Strongly Disagree Disagree Neutral Agree Strongly

Agree
1 2 3 4 5

Sr# Adoption To Islamic bank SD D N A SA

1 I Know that the Islamic Banking cannot predetermine a guaranteed profit. 1 2 3 4 5
2 I Know that the return of Islamic Banking is based on the sale, lease and profit 1 2 3 4 5
sharing rather than interest.
3 I believe that Islamic Banking prohibits excessive uncertainty in all forms of 1 2 3 4 5
transaction.
4 I understand that Islamic Banking can only invest in business that are not prohibits 1 2 3 4 5
by Islam.
Religion SD D N A SA
1 I agree that every Islamic Bank Must have Shariah Supervisory Board to ensure 1 2 3 4 5
that all business activities are in line with Shariah requirements.
2 I fast regularly during Ramdhan. 1 2 3 4 5
3 The Islamic Bank seeks to complete with conventional banks. 1 2 3 4 5
4 I regularly offer prayer five times a day. 1 2 3 4 5
5 I regularly recite the Holy Quran
Awareness Regarding Products and Services SD D N A SA
1 Islamic Banks can provide lower cost of products and services Compared to 1 2 3 4 5
conventional bank
2 There is very high potential of Islamic Banking Products. 1 2 3 4 5
3 Islamic Banking Products in Pakistan are not the same as Conventional 1 2 3 4 5
Banking products
4 Islamic Banking is the unique quality of the products and services they provide 1 2 3 4 5
and not about competing on Price
5 Islamic and conventional bank market there Islamic product in an effective 1 2 3 4 5
1
 Manner
Awareness to Financial Teaching of Islam SD D N A SA
1 Do you know about concept of zakat 1 2 3 4 5
2 Do you have any knowledge about the Islamic conjunction of Islam 1 2 3 4 5
3 Receiving or giving interest as practiced, at what extent do you agree or 1 2 3 4 5
disagree relevant to you religion
Advertisement SD D N A SA
1 By associating themselves with the Islamic Bank, people would more ethical 1 2 3 4 5
in their values.
2 The Islamic Banks’ goal is not only limited to maximization of shareholders’ 1 2 3 4 5
wealth, but also includes enhancement of the standard of living and welfare of
society.
3 The Islamic Banking system must adhere to the principal of profit 1 2 3 4 5
maximization.
4 My bank management shows commitment in marketing and promoting Islamic 1 2 3 4 5
banking products and services.
5 Islamic and conventional banks market their Islamic products in an effective 1 2 3 4 5
manner.

Networking SD D N A SA
1 I have extensive Knowledge of the products and services under my 1 2 3 4 5
supervision.
2 I am encouraged to attend short courses, seminars and conferences related to 1 2 3 4 5
Islamic banking.
3 I have an adequate training and exposure in Islamic banking. 1 2 3 4 5
4 I gained experience on Islamic banking products during my working session. 1 2 3 4 5
5 I have the capability to solve the problem related to Islamic banking. 1 2 3 4 5
6 I always attend an Islamic banking program organized by the banking. 1 2 3 4 5
7 My friends help me understand the Islamic banking product in more detail. 1 2 3 4 5
Reputation SD D N A SA
1 Potential usage of Islamic banking products and services by non-Muslims. 1 2 3 4 5
2 Potential usage of Islamic banking products and services by Muslims. 1 2 3 4 5
3 Potential usage of Islamic banking products and services by corporate sector. 1 2 3 4 5
4 Capable to solve customer problem. 1 2 3 4 5
5 Adequate training and exposure before assuming the current post 1 2 3 4 5
6 Bankers are encouraged to attend short-courses, seminars and conferences in 1 2 3 4 5
related field.

Thank you for taking the time to answer all the questions to the best of your
ability. Your assistance is appreciated.