Higher National Certificate/Diploma in

Business

Student Name/ID Number

Unit Number and Title 4 Management and Operations
Academic Year
Unit Tutor
Assignment Title Leadership and Management Concepts
Issue Date
Submission Date
IV Name & Date

Submission Format
The submission is in the form of an individual written report. This should be written in a concise, formal
business style using single spacing and font size 12. You are required to make use of headings, paragraphs
and subsections as appropriate, and all work must be supported with research and referenced using the
Harvard referencing system. Please also provide a bibliography using the Harvard referencing system. The
recommended word limit is 2,000–2,500 words, although you will not be penalised for exceeding the total
word limit.
Unit Learning Outcomes
LO1 Differentiate between the role of a leader and the function of a manager
LO2 Apply the role of a leader and the function of a manager in given contexts
Assignment Brief and Guidance

Scenario 1

You are the Human Resource Manager for [‘an organisation of your choice’.] and have been asked by the
CEO to investigate the impact of leaders and managers on the operations of this ever-growing company.

You will need to produce a report for the senior leadership team that includes the following:
1. An introduction to the organisation and management structure
2. Definition and roles of both managers and leaders, highlighting the differences between
management and leadership
3. The different roles of management and leadership in application to different organisational
situations, supported by theories and concepts
4. How theories such as ‘chaos theory’ and ‘management by objectives’ apply to the organisation
and how these have supported growth and sustainable performance
5. Conclusions on how managers and leaders have made an impact on the organisation and
recommendations for future improvements
 Higher National Certificate/Diploma in
Business

Student Name/ID Number

Unit Number and Title 4 Management and Operations
Academic Year
Unit Tutor
Assignment Title Leaders and Operations Management
Issue Date
Submission Date
IV Name & Date

Submission Format
The submission is in the form of a 10-minute individual PowerPoint presentation and 5 minutes allocated
for questions. The presentation slides and speaker notes should be submitted as one copy. You are required
to make effective use of PowerPoint headings, paragraphs and subsections as appropriate. Your research
should be referenced using the Harvard referencing system. Please also provide a bibliography using the
Harvard referencing system. The recommended word limit is 1,500–2,000 words, including speaker notes,
although you will not be penalised for exceeding the total word limit.
Unit Learning Outcomes
LO3 Demonstrate an appreciation of the role leaders and managers play in the operations function of an
organisation
LO4 Demonstrate an understanding of the relationship between leadership and management in a
contemporary business environment
Assignment Brief and Guidance

Scenario

Since reporting on the role of management and leadership within [insert organisation name] as the HR
Manager, the CEO and founder have now asked you to feedback on best approaches and practices with
regards to operations management.

To assist with this you will need to investigate external business factors that impact upon operational
management and the decisions the management team makes.

The report should cover the following areas:

1. An introduction to the key operations of the organisation.
2. Details of each of the key operational functions, identifying the roles and responsibilities of
managers in the key operational functions.
3. Explanation of the key operational approaches to operations management and their value.
4. An evaluation of the impact of external business environment factors that affect decision-
making by leaders and managers.
5. How operational efficiencies can be improved to successfully meet business objectives using
appropriate management and leadership approaches.
6. Conclusions and supported recommendations for future improvements to be taken by the
organisation.
 Learning Outcomes and Assessment Criteria
Pass Merit Distinction
LO1 Differentiate between the role of a leader and the function of a LO1 & 2
manager D1 Critically analyse and
P1 Define and compare the M1 Analyse and differentiate evaluate the different theories and
different roles and characteristics between the role of a leader and approaches to leadership in given
of a leader and a manager. function of a manager by contexts.
effectively applying a range of
theories and concepts.
LO2 Apply the role of a leader and the function of a manager in given
contexts

P2 Examine examples of how the M2 Assess the strengths and

role of a leader and the function weaknesses of different
of a manager apply in different approaches to situations within
situational contexts. the work environment.
P3 Apply different theories and
models of approach, including
situational leadership, systems
leadership and contingency.
LO3 Demonstrate an appreciation of the role leaders and managers
play in the operations function of an organisation

P4 Explain the key approaches to M3 Evaluate how leaders and LO3 & 4
operations management and the managers can improve
efficiencies of operational D2 Critically evaluate application
role that leaders and managers of operations management and
play. management to successfully meet
business objectives. factors that impact on the wider
P5 Explain the importance and business environment.
value of operations management
in achieving business objectives.
LO4 Demonstrate an understanding of the relationship between
leadership and management in a contemporary business environment
P6 Assess the factors within the M4 Analyse how these different
business environment that impact factors affect the business
upon operational management environment and wider
and decision-making by leaders community.
and managers.