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Kenworth PACCAR Parts Delivers Record-Setting

Supply Chain Performance of 16 Million Order Lines Shipped


RENTON, Wash., - In 2017, PACCAR PACCAR Parts' world-class supply
Parts set a new record with over 16 million chain performance also enables PACCAR
global order lines shipped from its Parts' fleet customers to increase their
distribution centers. Through state-of-the-art productivity and profitability. "We are
supply chain systems and technology, providing our fleet customers with superior
PACCAR Parts delivered impressive levels aftermarket service," said Laura Bloch,
of order fulfillment to DAF, Kenworth and PACCAR Parts assistant general manager -
Peterbilt dealers, and TRP Stores around the operations, "By offering collaborative
world in 2017. uptime solutions in the 365 Center,
PACCAR Parts delivers the right parts to
fleet customers."
By significantly reducing delivery lead
times, PACCAR Parts is building on its
best-in-class performance. "We ensure rapid
fulfillment and delivery of truck, trailer, bus
and engine part orders," said Dick Leek,
PACCAR Parts Europe general manager,
"Each day, our parts distribution centers
(PDCs) ship orders to over 2,200 dealer
"PACCAR Parts' number one goal is locations and 132 TRP Stores worldwide.
customer uptime. The effectiveness of our Our parts exceed customer expectations for
supply chain contributes to our high levels quality and value; they are backed by an
of productivity and efficiency, and these industry-leading warranty and exceptional
qualities are what make us stand out as the on-shelf availability at PACCAR dealers
leader in aftermarket parts distribution," said worldwide."
David Danforth, PACCAR Parts general PACCAR Parts accomplished this
manager and PACCAR vice president. milestone of 16 million global order lines by
"In addition to our record of shipping 16 streamlining its supply chain using state-of-
million global order lines, we achieved the-art process improvements and
outstanding order shipping accuracy of technology in its PDCs. "Our speed to
99.98 percent and a worldwide same-day delivery, our expansive parts distribution
order fulfillment rate of over 98 percent. Our network, and our strong supplier
global distribution network is exceeding our relationships strengthen our commitment to
customers' expectations by providing quality exceeding customers' expectations. We
parts and service that is unmatched in the proactively manage dealer inventory to
industry," said Danforth. ensure retail availability. What dealers sell
today provides a forecast for worldwide
availability tomorrow," said Bloch.
(continued)

Kenworth Truck Company News Release


(continued)

PACCAR Parts recently opened two


new PDCs in Australia and Panama, further
expanding their PDC network to 18 parts
distribution centers worldwide. "Our two
newest distribution centers in Brisbane and
Panama City shipped out their first orders in
December 2017," said Tom Floyd,
PACCAR Parts general operations manager,
"By leveraging our close proximity to our
customers in Australia and Latin America
respectively, we expanded our operations to
provide our customers with any part at any
time."
The growing worldwide network of
distribution centers demonstrates PACCAR
Parts' commitment in providing superior
levels of parts quality, availability, delivery
and customer service to its customers and
dealers. With the backing of its excellent
supply chain performance, PACCAR Parts
is ready to help customers 24/7, 365 days a
year.

About PACCAR Parts


PACCAR Parts drives uptime for fleets
of all sizes with industry-leading products,
services and customer support. PACCAR
Parts operates a global network of 18 parts
distribution centers that offer aftermarket
parts sales support to DAF, Kenworth and
Peterbilt dealerships and TRP Stores around
the world. PACCAR Parts also distributes
TRP parts for all makes of trucks, trailers,
buses and engines. Driven to exceed
customers' expectations regardless of the
make, model or age of their truck, the
company takes pride in providing quality
brands that meet OEM specifications. For
more information, visit PACCARParts.com.