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Introduction Page 1 of 17

Introduction

Thank you for choosing RollBack Rx. This help file is designed to familiarize you with RollBack Rx. You can find the complete list of all the product's features
and a brief description of each of these features in this document. It is highly recommended that you read this help file thoroughly before installing and using
Rollback Rx.

RollBack Rx Client - This is the software component that's installed on each individual PC that requires RollBack Rx protection. In
previous versions of this product it was also known as RollBack Rx Professional. The RollBack Rx Client is the only application that is
required to be installed on stand-alone PCs or PC networks that do not require remote network management or administration. For
large networks that require remote administration your organization may also wish to use the RollBack Rx Enterprise Console (RMC) -
this is a complimentary utility that's offered to clients with large PC deployments. The RollBack Rx RMC enables network administrators
to centrally control, change, and manage the settings of individual RollBack Rx Client PCs.
See the RollBack Rx Enterprise Console (RMC) folder in this help file for more information.

RollBack Rxâ„¢ is a robust system restore utility that enables home users and IT professionals to easily restore a PC to a time before certain events occurred.
RollBack Rx makes it easy for users of all skill levels to quickly and easily repair PC issues - saving time, money, and PC trouble.

RollBack Rx delivers PC rollback, file recovery, system reset and data security capabilities all in one product. RollBack Rx will allow users and PC
administrators to instantly undo any PC problem. This is performed by making it easy to revert the PC back to the last hour, yesterday, last week or even last
month; File recovery easily restores files from archiving snapshots; System and data security prevents unauthorized access to system data even if the PC is
stolen. RollBack Rx is easy to use. It allows computer users, regardless their skill levels, to easily and quickly fix most common computer problems in
seconds.

What makes Rollback Rx the best choice for your PC protection solution?

l It does not require a hidden partition or reserved disk space to install.

l It effectively supports an unlimited number of snapshots.

l It takes a new snapshot in 5 seconds.

l It takes snapshots without interrupting your work.

l It can rollback everything on your haddrive to an earlier snapshot in less than 10 seconds.

l It works even if Windows OS fails to startup.

l It allows file recovery from snapshots.

l It allows snapshot encryption to prevent data thief in the event of a lost or stolen PC.

l It does not deteriorate PC system performance.

l It functions silently in the background (as if it's not even there); it doesn't require you to do a thing.

l More features and benefits...

The information contained in this help file is subject to change without notice. Horizon Datasys assumes no responsibility or obligation of any kind for any errors contained herein or in connection with the
furnishing, performance, or use of this document.

Copyright Horizon Datasys, Inc.

What Can Rollback Rx Do?

Rollback Rx allows you quickly and easily to:

01. Recover deleted and corrupted files.


02. Rollback your entire computer to a clean system state after virus infections.
03. Restore your crashed system to a prior working state.
04. Reset publicly shared system to a clean, pre-configured state after each session.
05. Remove unwanted software installations.
06. Back-out of failed software deployments.
07. Fix Windows system crashes or software problems.
08. Try out software products before actual deployments.
09. Protect system and data from unauthorized access.
10. Prevent data loss in the event of laptop theft.
11. Recover accidentally deleted or overwritten files

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Components

Please familiarize yourself with the various RollBack Rx Client application components before using RollBack
Rx.

Subsystem Console: Interface to RollBack Rx disk operating system (DOS), which is a mini-operating
system that works below the Windows operating system to provide rollback capability even when Windows is
no longer accessible. You can access the Subsystem Console by press the HOME hotkey on your keyboard
during system startup. In Subsystem Console, you can rollback system, take new snapshots, or uninstall
RollBack Rx in emergency situations.

System Tray Icon: This is RollBack Rx’s shortcut on your desktop. You can find it in the lower right-hand
corner of your Windows desktop. It provides you quick access to some of RollBack Rx's capabilities such as
taking new snapshots, entering a product key, or rolling your system to a snapshot. You can also launch the
Rollback Rx main program console, the Application Console, from the system tray icon popup menu. Access
the system tray icon by right-clicking on the icon to bring up the popup menu.

Application Console The Application Console is Rollback Rx's main user interface (GUI). There you have
access to all the program's features.

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Rollback Rx Benefits

You need Rollback Rx if you want to:

1. Reduce computer maintenance by up to 90%.


2. Reduce organizational feuds over restricting public users' privileges.
3. Reduce Total Cost of Ownership of your organization's assets by minimizing hard drive maintenance, administration time, and troubleshooting.
4. Reduce unnecessary anxiety related to allowing users full access to the computers.
5. Eliminate the need to re-install Windows from scratch.
6. Eliminate common negative consequences of user experimentation.
7. Eliminate downtime or "out of order" signs on your public access computers.
8. Simplify the maintenance process and environment.
9. Instantly refresh computers to their optimal working state.
10. Significantly lower Total Costs of Ownership of your IT Assets.
11. Ensure consistent configurations throughout your network.
12. Prevent identify thief and key board logging.

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System Requirements

Rollback Rx Client minimum system requirements:

l 800 megahertz (MHz) processor

l Microsoft® Windows® XP, Millennium Edition (Me), Microsoft® Windows® 2000, Windows Vista™, Windows 7, or Windows 8.

l 64 megabytes (MB) of RAM.

l 1 gigabyte (GB) of free hard disk space.

l CD/DVD-ROM drive if you need to setup from the installation CD.

l Additionally, you must have an Internet Service provider (ISP) if you wish to activate the program over an Internet connection.

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Default Setup

Default Setup installs RollBack Rx Client with some default program settings such as:

l Creating and copying program installation files to the C:\Program Files\Shield folder.

l Protecting all available partitions on the first (also called the "primary" or "drive 0") hard drive.

l By default, disabling RollBack Rx access control. That is, you don't require a password to access the RollBack Rx program consoles. This can be
enabled after installation.

l Disabling Windows System Restore.

Once the Windows component is installed, you will need to restart your computer. You will also need to provide a Product ID to activate and complete the
Default Setup.

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Custom Setup

Custom Setup lets you configure program settings during setup such as:

l Allowing you to specify where you wish to copy the program installation files.

l What partitions to protect.

l Enable/Disable Rollback Rx access control.

l Enable/Disable Windows System Restore.

l Setup Rollback Rx on multi-boot systems

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System Security

Rollback Rx's system security prevents unauthorized access to the system and data by password protecting
Windows startup and by encrypting snapshots. It secures your system and data from unauthorized access.

Enable Rollback Rx System Security

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1. To enable Rollback Rx system security, right-click the Rollback Rx icon in the system tray, select "Open Rollback Rx" from the popup
menu. You will need a user name and password to logon to the Rollback Rx Application Console if the access control is enabled.

2. In the Application Console, under Advanced Tasks, click on "System security". The right side panel shows the system security settings.
There you can set the following security settings:
A. Encrypt snapshots and require password authentication to start Windows to prevent unauthorized access to the system and data.
B. Disable malicious direct disk IO.
* Rollback Rx, like all other software-based system protection and recovery software, uses Windows kernel mode file filter drivers to
collaborate with Windows IO system to monitor and protect data. By Windows’ design, all programs working in Windows should process its
IO through Windows IO system, therefore the IOs are properly monitored by 3rd party filter drivers.
What if malicious software tries to write to the hard drive directly without going through Windows IO system and therefore bypasses all filter
drivers?
It will defeat the purpose of the third party filter drivers and most likely damage the system. Windows tries its best to block such malicious
direct disk I/Os attacks. Rollback Rx’s "Disable malicious direct disk IO" features provides an extra layer of protection against such malicious
device I/O control requests.
Unfortunately, this feature only works on some chipsets. We do not recommend you to turn on this feature unless you are sure that you are
having problems with malicious direct disk IOs.

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Unattended Deployment

To mass deploy RollBack Rx with Windows active directory, SMS software deployment tools, Network logon scripts, or network-wide master images, refer to
the Rollback Rx Deployment knowledgebase whitepaper at the link at the bottom of this article

To meet the demand of various scale enterprise systems, RollBack Rx provides four deployment methods ranging from individual workstation setups to
company wide network installations.

1. Default Setup: Install RollBack Rx on individual workstations with the setup CD.
2. Network Setup: Install RollBack Rx from a network share folder with pre-configured program settings, or use a network software deployment tool to
distribute the software.
3. Script Setup (or Unattended Setup): Push out RollBack Rx with a client script which runs automatically when the client logs onto the network.
4. Ship with Disk Image: Include RollBack Rx SETUP FILES in a disk image and roll it out within that disk image, using an imaging utility such as
Symantec’s Norton Ghost.

View our detailed RollBack Rx Deployment Guide by following this link.

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales
team for more information.

Copyright Horizon Datasys, Inc.

Product Activation

RollBack Rx contains software-based product activation technology, which means that you will need to activate your licence of RollBack Rx in order to
continue to use it past the trial period. Once you activate your RollBack Rx installation(s) and authenticate its license you licence will not expire.

Note: If you cannot boot into Windows - you will need to Manually activate RollBack Rx (see below). In this situation, you will need to activate RollBack Rx from the subconsole (the mini OS
that boots prior to Windows). You can do this by pressing the HOME key when you see the RollBack Rx splash screen, prior to the Windows boot splash screen. Then follow the Manual
activation procedures outlined below.

Activate Rollback Rx Over The Internet

If your computer is connected to the internet, you can easily activate RollBack Rx over the internet connection. It is recommeded that you suspend or
temporarily disable any anti-virus and firewall software that may already be on your PCs prior to attempting to activate RollBack Rx via the Internet. In some
cases these security applications prevent our software from accessing our activation servers; which is required for the internet based activation.

1. Upon the purchase of RollBack Rx, you will receive an authorized Product ID from Horizon DataSys. You can then install RollBack Rx with the
authorized Product ID and then activate it, or if you already have a demo version of RollBack Rx installed, you may activate the demo install with the
authorized Product ID without having to uninstall and reinstall the application.
2. To activate RollBack Rx over Internet connection, Right click the RollBack Rx system tray icon and select ABOUT from the pop-up menu. Click on the
Activate button on the ABOUT Window. Select "Activate RollBack Rx over Internet connection", click on Next.

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· If you had installed RollBack Rx with an authorized Product ID that you had received from Horizon DataSys, simply click on Activate button.
· If you had installed a demo version of RollBack Rx, you need to copy and paste the authorized Product ID that you received from Horizon
DataSys into the dialog box, and then click on Activate button.

The computer will need to restart to complete the activation process.

* You can only authorize a set number of computers by using one Product ID.

Activate Rollback Rx Without an Internet Connection

If your computer does not have an Internet connection, you will need to manually activate RollBack Rx.

1. To manually register RollBack Rx, Right click the RollBack Rx system tray icon and select ABOUT from the popup menu. Click on the REGISTER button
on the ABOUT Window. Select "Activate RollBack Rx without Internet connection", click on Next.
2. On the Product Activation Window, you will see a Product ID and a Registration ID, copy those two IDs and send them to Horizon DataSys Tech
support by support ticket (http://support.horizondatasys.com) or by fax request.
3. Horizon DataSys Tech Support will reply to you with a Registration Code based on the Product ID and Registration ID you provided.
4. You need to copy and paste the Registration Code into the Registration Code dialog box on the Register windows and then on Activate button.

You can also view our video tutorial on this topic: http://www.horizondatasys.com/files/videos/RollBack_rx/activation/Registration.htm

If you have any questions or face difficulties please submit a support ticket through this support portal.

Uninstall From Windows

You can remove RollBack Rx from your computer using one of these two options provided in Windows:

1. Uninstall RollBack Rx from the Control Panel, Add/Remove Programs

2. Uninstall RollBack Rx from Start Menu/Programs/Rollback Rx/Uninstall


The uninstaller will prompt you to select a snapshot to uninstall the system to. You can choose to keep the
current system and data or return the computer to another snapshot during uninstall. The snapshot selected
here will be the final state of the PC after uninstalling Rollback Rx.

Note: Once you uninstall RollBack Rx, you will lose all snapshots and your system will return to a
Windows based system without RollBack Rx. You will not be able to "roll-back" as the RollBack Rx
application would be removed. Be sure to select the final snapshot carefully as this action cannot be
reversed.

If you have a problem with your computer, DO NOT attempt to uninstall Rollback Rx first. Rolling back the
system to a prior snapshot might fix the problem. If you have a problem accessing either the Rollback Rx
Application Console or Subsystem Console to perform a rollback, contact Horizon Datasys Technical Support
before attempting to uninstall Rollback Rx.

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Uninstall When Windows Fails To Start Up

If you cannot boot into Windows and you need to uninstall Rollback Rx, you can uninstall the application
directly from the Subsystem Console.

1. Restart the computer, press the HOME key as you see the Rollback Rx screen to enter the Subsystem
Console. You will need to provide a user name and password if Rollback Rx access control is enabled.

2. Select Uninstall from the Subsystem Console menu.

3. Uninstall will prompt you to select a snapshot to uninstall to. The snapshot you selected will be the final
state of the PC. Click on Next to continue.

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Assuming the PC is not booting when you uninstall Rollback Rx from the subsystem console, uninstall to
the current system will result in an unbootable system. If Windows is not booting up it is recommended that
you not uninstall RollBack Rx but instead attempt to revert the computer to a former snapshot when Windows
was loading properly.

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Different Ways To Roll-back your PC System(s)

You can rollback your PC system by any one of the following methods:

l Rollback system from the RollBack Rx main program Application Console in Windows.

l Rollback system from the RollBack Rx subsystem console when Windows OS fails to start up.

l Rollback system from the desktop shortcut in the system tray.

l Rollback system with the command line switches or batch files.

l Setup scheduled tasks to automatically rollback system.

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Rollback System From Main Program Console

To rollback your PC system from the RollBack Rx application console:

1. Right click Rollback Rx icon in the system tray. Select "Open Rollback Rx" from the popup menu. You will
need a password to access the main program console if the Rollback Rx access control is enabled.

2. In the main program console, under the Common Tasks, click on "Rollback system", the right-hand panel
will display all the available snapshots. The current snapshot you are in is indicated by a big green arrow.
Select the snapshot you want to rollback the system to. You can choose to take a snapshot of the current
system before rolling back by checking the "Take a snapshot of the current PC before rollback in case I want
to come back" checkbox. Click on "Next" to continue.

Rollback system to a snapshot will revert everything on the hard drive to the time of the snapshot. To
keep the latest user data created after the snapshot, you can select files or folders to transfer to the restoring
snapshot, so your data will remain current after the rollback as if it's excluded from the rollback. To exclude
files from the rollback, click on the Exclusion button.

3. Select files or folders that you would like to transfer to the snapshot you are rolling back to. It is
recommended you only select files because large folders could take a very long time to copy.

4. The computer needs to restart for the rollback of the system to take effect. Click on "Restart" to continue
with the rollback.

You can select to take a snapshot of the current PC before rollback to a snapshot in case you want to
come back later.

Rollback System When Windows Fails To Start Up

If you encounter a complete system crash, or you are unable to start the Windows OS, you may need to
rollback the system from the Rollback Rx Subsystem Console.

1. To access the Subsystem Console, restart the computer and press the HOME key when you see the
RollBack Rx splash screen logo. You will need to provide a user name and password if the RollBack Rx
access control is enabled.

2. Click on "Rollback system". You will see a list of available snapshots. Select a snapshot and click on "Next"
to rollback to that snapshot.

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Rollback System From Desktop Shortcut

To roll-back a PC from the desktop shortcut:

1. Double-click the RollBack Rx desktop icon or right-click the Rollback Rx icon in the system tray. Select
"Rollback system" from the popup menu. Select a snapshot to rollback the system to. You can also choose to
take a snapshot of the current PC by checking the "Take a snapshot of the current PC before rollback in case
I want to come back" checkbox. Click on "Next" to continue.

2. The computer needs to restart in order to rollback to the specified snapshot. Click on "Restart" to continue
with the rollback.

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Rollback System with Scheduled Tasks

You can automate a roll-back by using the RollBack Rx scheduled tasks feature. With this
you can schedule Rollback Rx to automatically roll-back your PC with any of the following
seven scheduled task settings.

1. Schedule RollBack Rx to rollback system on restart.


2. Schedule RollBack Rx for system restore on log-off.
3. Schedule RollBack Rx for a one-time system rollback.
4. Schedule RollBack Rx for hourly system rollback.
5. Schedule RollBack Rx for daily system rollback.
6. Schedule RollBack Rx for weekly system rollback.
7. Schedule RollBack Rx for monthly system rollback.

You can also choose more than one of these options. To set-up any of these automated
reset scheduled tasks:

1. Right-click RollBack Rx icon in the system tray. Select "Open Rollback Rx" from the
popup menu. You will need a user name and password to log into the Application Console if
Access control is enabled.

2. In the Application Console, under the Control Panel Task menu, click on the "Scheduled
tasks" and "Add" to bring up the new schedule settings window, Select "Rollback system" in
the schedule task drop-down list; Select your restore "schedule type" in the schedule type
drop-down list.

3. For the restore settings, you need to select which snapshot you want to rollback the
system to. You can select to
a). Rollback system to the latest (current) snapshot,
b). Rollback system to a specific snapshot.
You also need to choose what to do with other snapshots after rollback the system.
a). Keep all the other snapshots.
b). Remove all the other unlocked snapshots.
Click on "Save" to save the new schedule setting.

4. You will then see a new scheduled task entry. You can then select Properties to view the
properties of the scheduled task or "Remove" to delete it.

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Rollback System with Batch Commands

You can incorporate Rollback Rx instant recovery ability into your application by calling command line switches. Please refer to the Command Line Switches
section of this Help file for details on how to rollback your system with batch commands.

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales team for more information.

Copyright Horizon Datasys, Inc.

Search Snapshots To Recover Files

To recover/import files or folders from a different snapshot to your current snapshot:

1. Right-click the RollBack Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You
will need a user name and password to logon to the Rollback Rx Application Console if the access control is
enabled.

2. In the Application Console, under Common Tasks, click on "Recover files". The right side panel shows the
recover files options. Choose one of the three search options and input the search string. Click on "Next" to
continue.

3. From the snapshot list, select a snapshot you would like to recover the files from. If you are not sure which
snapshot to recover the files from, use the calendar and clock to approximate the time. Click on "Next" to
continue.

4. On the search results window, select and right click the files and folders you would like to recover. You can
choose to recover the files to a new location or to its original location. If you choose to recover to the original
location, the existing files with the same name will be overwritten.

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Explore (browse) Snapshots To Recover Files

To explore snapshots to recover files or folders:

1. Right click RollBack Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You will
need a user name and password to login to the Rollback Rx Application Console if the access control option
is enabled.

2. In the Application Console, under Common Tasks, click on "Recover files". The right side panel shows the
recover files options. Choose "I want to explore snapshots as virtual drives to find files to recover" option,
click on "Next" to continue.

3. From the snapshot list, select a snapshot you would like to recover the files from. If you are not sure
which snapshot to recover the files from, use the calendar and clock to approximate the time. Click on "Next"
to continue.

4. Rollback Rx will create virtual drive(s) for the selected snapshot. You can see the virtual drive(s) in My
Computer and browse them as regular drives to find the files or folders you're looking for. To recover a file or
folder, copy it to your other drives in My Computer or simply drag-and-drop it from the virtual drive.

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Revert Files To Old Time Stamped versions

If you have made unwanted changes to a file, or you just want to look at an earlier version of a document. You
can use Rollback Rx to revert a file to its earlier versions.

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1. Right click the file you want to revert. Select "Restore from snapshot" on the popup menu. You will need a
user name and password to login to the Rollback Rx Application Console if the access control is enabled.

2. From the snapshot list, select a snapshot you want to recover the file from. If you are not sure which
snapshot to recover files from, use the calendar and clock to approximate the time.

3. You can choose to save the file to a new location or to overwrite the existing file. Click on "Next" to
continue.

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E-Mail Recovery

Email is not held in a single file. If you need to recover and restore your e-mail – you must restore the entire E-Mail inbox, complete with settings. Please find
below, the recovery instructions for both MS Outlook and MS Outlook Express.

MS Outlook

1. Choose “RECOVER FILES” under the Quick Fixes category and select the radio button option labeled “Search and recover files by its type (e.g. *.doc)
2. Search by file "*.pst".
3. Once successful – you will be asked to choose the snapshot from which you would like to recover the Outlook files. Select the "last in time" snapshot,
created during the very first step in this process.
4. Right-click the search results and select "Recovery to current system" to transfer the email files to your current snapshot.

MS Outlook Express

1. Choose “RECOVER FILES” under the Quick Fixes category and select the radio button option labeled “Search and recover folder by its name (e.g. My
Documents)
2. Search by folder "Outlook Express"
3. Once successful – you will be asked to choose the snapshot from which you would like to recover the Outlook files. Select the "last in time" snapshot,
created during the very first step in this process.
4. Right click the search results and select "Recovery to current system" to bring over the email files.

For more details on file specific recovery options - visit the following support portal article:

How to Recover Files and E-mails with RollBack Rx?

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for corporated requirements. Contact our sales team for more information.

Copyright Horizon Datasys, Inc.

Different Ways To Take New Snapshots

34

The magic of Rollback Rx is in its snapshot technology. You can easily recover a crashed system by simply rolling back the system to a previous good
snapshot. Likewise, you can also recover a corrupted file from the available snapshot archives. A snapshot can be viewed as a precise picture of the system
as it existed at the time the snapshot was taken. It is very important to regularly take new snapshots to include any major changes on your system. If you
experience any PC disaster you will then be well-equiped to easily restore your system to an earlier snapshot or recover files.

There are various methods to taking a snapshot of your system with RollBack Rx:

l Take new snapshots from the RollBack Rx Application Console in Windows.

l Take new snapshots from the RollBack Rx Subsystem Console if the Windows OS fails to start up.

l Take new snapshots from desktop shortcut in the system tray.

l Take new snapshots with command line switches or batch files.

l Setup scheduled tasks to automatically take new snapshots.

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Take New Snapshot From Main Program Console

To take new snapshots from the Rollback Rx Application Console:

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1. Right-click the RollBack Rx icon in the system tray. Select "Open Rollback Rx" from the popup menu. You
will need a password to login to the Rollback Rx Application Console if access control is enabled.

2. In the Application Console, under the Commons Tasks menu, click on "Take snapshot". You need to enter
a name and description for the new snapshot. You can also choose to lock the new snapshot by checking the
"lock the new snapshot" option. Locking the snapshot will prevent it from being deleted. Click on "Next" to
continue.

* Snapshot name is limited to 20 characters.


* Snapshot description is limited to 50 characters.

3. Your new snapshot will be created instantly.

To ensure best snapshot integrity, it is recommended that you save all the files and close all running
applications before taking a new snapshot.

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Take New Snapshots When Windows Fails to Start Up

If you encounter a complete system crash, that is, you are not even able to start your Windows operating
system. Before you choose to rollback the system to another snapshot from the Rollback Rx Subsystem
Console, you can take a new snapshot from the Subsystem Console to preserve your data up to the moment
of the crash. You can later access this crashed system snapshot for file recovery.

1. Restart the computer. Press the HOME key as you see the Rollback Rx Subsystem Console screen. You
will need a user name and password if the Rollback Rx access control is enabled.

2. Click on "Take snapshot" button. You need to enter a name and description for the new snapshot. Click on
"Next" to take a new snapshot of the crashed system instantly.

* Snapshot name is limited to 20 characters.


* Snapshot description is limited to 50 characters.

By taking a snapshot of the crashed system, you preserve whatever is available in that crashed system.
After you rollback the system to an earlier snapshot, you can then search the snapshot of the crashed system
for possible data recovery.

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Take New Snapshots From Desktop Shortcut

To take new snapshots from the desktop shortcut in the system tray:

1. Right-click the RollBack Rx icon in the system tray, select "Take snapshot" from the popup menu. You will
need a user name and password if the Rollback Rx access control is enabled.

2. Enter a name and description for the new snapshot. You can also choose to lock the new snapshot by
checking the "Lock the new snapshot..." option. Locking a snapshot will prevent it from being deleted. Click on
"Next" to continue.

3. New snapshot will be created instantly.

To ensure best snapshot integrity, it is recommended you save all open files and close all running
applications before taking a new snapshot.

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Take Snapshots with Scheduled Tasks

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You can schedule RollBack Rx to automatically take new snapshots with one of the following seven Schedule
Tasks settings.

1. Schedule RollBack Rx to take new snapshots on restart.


2. Schedule RollBack Rx to take a one-time new snapshot.
3. Schedule RollBack Rx to take hourly new snapshots.
4. Schedule RollBack Rx to take daily new snapshots.
5. Schedule RollBack Rx to take weekly new snapshots.
6. Schedule RollBack Rx to take monthly new snapshots.
7. Schedule RollBack Rx to take event based snapshots.

1. Right-click the RollBack Rx systray icon, select "Open Rollback Rx" from the popup menu. You will need a
user name and password to login to the Rollback Rx Application Console if access control is enabled.

2. In the Application Console, under the Control Panel Tasks, click on the "Scheduled tasks". The right side
panel shows the scheduled tasks. Click on "Add" to bring up the new schedule settings window. Select "Take
snapshot" in the schedule task drop-down list and select a "schedule type" in the schedule type drop-down
list. Click on "Save" to save the new scheduled task.

3. You will then see a new scheduled task entry. You can select to view the properties of the scheduled task
or delete it.

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Take New Snapshot With Batch Commands

44

You can incorporate RollBack Rx instant recovery ability into your application by calling a command line switch, refer to the Command Line Switches section
of this help file for details on how to take a new snapshot with batch commands.

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales team for more information.

Copyright Horizon Datasys, Inc.

View Snapshot Properties

To view the properties of a snapshot:

1. Right-click RollBack Rx icon in the system tray. Select "Open Rollback Rx" from the popup menu. You will
need a user name and password to logon Rollback Rx Application Console if the access control is enabled.

2. In the Application Console, under Common Tasks, click on "Snapshot history". The right side panel shows
all the available snapshots. The current snapshot you are in is indicated by a big green arrow.

3. Right-click on a snapshot and select "Properties" from the popup menu. You can change the snapshot
name and description on the properties. The "Total used space" information reveals how much drive space is
taken by all snapshots and "Space used by this snapshot" how much is taken by this snapshot.

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Delete Snapshots

To delete RollBack Rx snapshots:

1. Right-click RollBack Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You will
need a user name and password to login to the Rollback Rx Application Console if the access control is
enabled.

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2. In the Application Console, under Common Tasks, click on "Snapshot history". The right side panel shows
all the available snapshots. The current snapshot you are in is indicated by a big green arrow.

3. Right click a snapshot and select "Delete" from the popup menu. To delete multiple snapshots, hold down
the Ctrl key while selecting snapshots.

4. You can also use the "Delete All Unlocked" button to delete all the unlocked snapshots.

You can only delete unlocked snapshots. To delete locked snapshots, unlock it first.

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Lock or Unlock Snapshots

You can lock snapshot(s) to prevent it/them from being accidentally deleted or removed by program settings. To delete a locked snapshot, you have to unlock
it first.

1. Right-click RollBack Rx icon in the system tray, select "Open RollBack Rx" from the popup menu. You will need a user name and password to login to the
RollBack Rx Application Console if access control is enabled.

2. In the Application Console, under Common Tasks, click on "Snapshot history". The right-side panel shows all the available snapshots. The current snapshot
you are in is indicated by a big green arrow.

3. Right-click a snapshot and select "Lock/Unlock" from the popup menu. To lock/unlock multiple snapshots, hold down the Ctrl key while selecting snapshots.

4. You can also use Lock All/Unlock All buttons to lock/unlock all the snapshots.

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Rename Snapshots

To rename a Snapshot:

1. Right-click the RollBack Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You will need a user name and password to
login to the Rollback Rx Application Console if access control is enabled.

2. In the Application Console, under Common Tasks, click on "Snapshot history". The right-side panel shows all the available snapshots. The current
snapshot you are in is indicated by a big green arrow.

3. Right click a snapshot and select "Rename" from the popup menu.

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Defrag Snapshots

If you have taken or deleted many snapshots, you will need to defrag snapshots to reclaim free disk space
and improve system performance.

1. Right click RollBack Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You will
need a user name and password to login to the RollBack Rx Application Console if the access control is
enabled.

2. In the Application Console, under Advanced Tasks, click on "Snapshot defragmenter". Click on
"Defragment" to start defrag. It might take some time to defrag all snapshots (depends on how many
snapshots you have and when they were defragged last time).

For best system performance it's important to defrag snapshots and defrag them often.

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Explore Snapshots

You can mount a snapshot as a virtual drive(s) and explore this virtual drive(s) as local drive(s) to recover files. To explore a snapshot:

1. Right-click the RollBack Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You will need a user name and password to
login to the Rollback Rx Application Console if the access control is enabled.

2. In the Application Console, under Common Tasks, click on "Snapshot history". The right-side panel shows all the available snapshots. The current
snapshot you are in is indicated by a big green arrow.

3. Right-click a snapshot and select "Explore snapshot" from the popup menu.

4. The snapshot will be mounted as virtual drive(s). You can open and explore the virtual drive(s) as a local disk in My Computer. Click on "Dismiss
virtual Drive(s)" to dismount the snapshot. Rebooting the PC will dismount the snapshot as well.

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales team for more information.

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Rollback Rx Access Control

To prevent unauthorized users from rolling-back your system or recovering your hidden files, you can
password protect access to the RollBack Rx console by enabling Access control. The Access Control’s user
accounts and password apply to both RollBack Rx Application Console and the Subsystem Console.

Enable Rollback Rx Access Control during Setup

To enable RollBack Rx Access Control during setup, you need to use either Custom Setup or Advanced
Setup:

1. To enable the Access Control in the Custom Setup: Select the enable Access Control checkbox and
provide a password for the administrator account. You must remember this password. You will need it to
access the RollBack Rx program consoles. You also need this password to uninstall RollBack Rx.

2. To enable the Access Control in the Advanced Setup, you need to use the Advanced Setup Configuration
Wizard (ASCW) provided in the support folder on the program CD. For more information on ASCW, refer to
the RollBack Rx deployment whitepaper in the document folder on the program CD.

Enable Rollback Rx Access Control After Setup

1. To enable Rollback Rx Access Control after setup, right click Rollback Rx icon in the system tray. Select
"Open Rollback Rx" from the popup menu.

2. In the Application Console, under Control Panel, click on "Access Control". Check "Enable access control"
checkbox and then click on "Apply".

3. You will be prompted to set a password for the administrator account. You must remember this password.
You will need it to access the Rollback Rx program consoles. You will also need this password to uninstall
Rollback Rx.

If you have installed Rollback Rx using the Default Setup, access control is disabled by default.

However if you've never setup a username and password and you are prompted for a username - you
may want to try the default profile:

Username: administrator

Password: 12345678

Contact our support team at http://support.horizondatasys.com for any support related issues.

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Introduction Page 14 of 17

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales team for more information.

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Create New Users

Enable RollBack Rx Access Control only activates the build-in administrator account. The administrator
account has access rights to all the program features. RollBack Rx allows you to create new user profiles and
grant them rights to certain features of the program.

1. Right-click the RollBack Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You
will need a user name and password to login to the Rollback Rx Application Console if access control is
enabled.

2. In the Application Console, under Control Panel, click on "Access Control". Click on "Add" to create a new
user account. You can grant access rights to the new user. Click on "Add" to create this new user.

3. The new user will be listed in the Access Control window. As the new user logs into the Application
Console, he/she will only have access to the features he/she was granted rights to.

Removing "delete snapshots" rights from a user will also deny him/her from locking or unlocking
snapshots.

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System Security

Rollback Rx's system security prevents unauthorized access to the system and data by
password protecting Windows startup and by encrypting snapshots. It secures your system
and data from unauthorized access.

To enable Rollback Rx system security, you must first enable Rollback Rx access control.
System security uses the same user accounts and passwords provided by the Access
Control.

Enable Rollback Rx System Security

1. To enable Rollback Rx system security, right-click Rollback Rx icon in the system tray,
select "Open Rollback Rx" from the popup menu. You will need a user name and password
to logon to the Rollback Rx Application Console if the access control is enabled.

2. In the Application Console, under Advanced Tasks, click on "System security". The right
side panel shows the system security settings. There you can set the following security
settings:
A. Encrypt snapshots and require password authentication to start Windows to prevent
unauthorized access to the system and data.

B. Disable malicious direct disk I/O.

* Rollback Rx, like all other software based system protection and recovery software, uses
Windows kernel mode file filter drivers to collaborate with Windows I/O system to monitor and
protect data. By Windows’ design, all programs working in Windows should process its I/O
through Windows IO system, therefore the I/Os are properly monitored by 3rd party filter
drivers.

What if malicious software that tries to write to the hard drive directly without going through
Windows I/O system and therefore bypass all filter drivers?

It will defeat the purpose of 3rd party filter drivers and most likely damage the system.
Windows tries its best to block such malicious direct disk IOs. Rollback Rx’s "Disable
malicious direct disk IO" features provides an extra layer of protection against such malicious
disk IOs.

Unfortunately, this feature only works on some chipsets. We do not recommend you to turn
on this feature unless you are sure that you are having problems with malicious direct disk
IOs.

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Introduction Page 15 of 17

Update Baseline

The very first snapshot created during the setup of Rollback Rx is the baseline snapshot. It is the foundation
of all other snapshots created thereafter. After updating the operating system with a new service pack or
some other major changes on your computer, you may want to make the current system as the new baseline.

1. Right-click the Rollback Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You
will need a user name and password to login to the Rollback Rx Application Console if the access control is
enabled.

2. In the Application Console, under Advanced Tasks, click on "Baseline Manager". This shows the manage
baseline options. Select "Update Baseline". The computer needs to restart to update the baseline. This will
make the current system state the new baseline and delete all prior snapshots.

Update baseline will consolidate all the existing snapshots into the new baseline. All snapshot history will
be vanished after running update baseline. If you just want to take a new snapshot of the current system,
select take snapshot instead.

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Reset To Baseline

The very first snapshot created during the setup of Rollback Rx is the baseline snapshot. It is most likely the
base configuration of your computer. Over a period of time, you may have taken new snapshots containing
new programs or settings; but at the end of the day, you may just want to return the system back to the nice
and neat condition you had when you created the baseline.

Reset to baseline allows you to return the computer back to the baseline configuration with a reboot.

1. To reset the PC back to the baseline, right-click the Rollback Rx icon in the system tray, select "Open
Rollback Rx" from the popup menu. You will need a user name and password to logon to the Rollback Rx
Application Console if the access control is enabled.

2. In the Application Console, under Advanced Tasks, click on "Baseline Manager". This shows the manage
baseline options. Select "Reset to Baseline". The computer needs to restart to reset to the baseline.
Choosing to return the machine to the baseline will delete all subsequent snapshots.

All the snapshots taken after the baseline snapshot will be permanently deleted after you reset to the
baseline. Please backup your important data before running "Reset to Baseline." If you want to rollback the
system to the baseline snapshot and keep all other snapshots, select rollback system.

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Program Appearance

To customize Rollback Rx program appearance:

1. Right click RollBack Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You will
need a user name and password to login to the Application Console if RollBack Rx access control is enabled.

2. In the Application Console, under Control Panel, click on "Program settings". The right side panel shows
the program settings options, click on the "Program Appearance" tab. There you can customize the following
Rollback Rx program settings:

· Do not show Rollback Rx icon in the system tray


· Do not show Rollback Rx logo during startup
· Do not show user name in logon screen
· Do not show popup message when taking scheduled snapshots
· Do not allow user to cancel scheduled tasks
· Change the Subsystem Console hotkey from HOME to something else
· Remind users about missed scheduled tasks
· Remind users to recover the latest files after rollback to an earlier snapshot

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Introduction Page 16 of 17

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales team for more information.

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Advanced Settings

To configure advanced Rollback Rx program settings:

1. Right click Rollback Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You will
need a user name and password to login to the Application Console if access control is enabled.

2. In the Application Console, under Control Panel, click on "Program settings". The right side panel shows
the program settings options, click on the "Advanced settings" tab. There you can customize the following
program settings:

· Delete unlocked snapshots when they're a certain number of days old


· Automatically delete the oldest unlocked snapshot when free space is below a certain capacity
· Always take a snapshot of the current system before rolling back the system
· Defrag snapshots during next startup to reclaim free space and improve system performance after
deleting a certain number of snapshots
· Defrag snapshots during next startup to reclaim free space after taking a certain number of new
snapshots
· Keep these files and folders unchanged when restring system to another snapshot

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales team for more information.

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Connect to Remote Management Console

To connect Rollback Rx to a remote management console (Rollback Rx RMC) for centralized client
management in a network environment:

1. Right-click Rollback Rx icon in the system tray, select "Open Rollback Rx" from the popup menu. You will
need a user name and password to login to the Application Console if the access control is enabled.

2. In the Application Console, under Control Panel, click on "Program settings". The right side panel shows the
program settings options, click on "Network settings" tab to connect to remote management console, you
need to provide:

l Rollback Rx Remote Management Console (RMC) server name or IP address


l Rollback Rx RMC 's server port

If the computer is behind a proxy or firewall, you will need to provide the proxy server's settings in order to
connect to the remote management console server.

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales team for more information.

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Command Line Switches

Rollback Rx provides you with a set of command-line switches to manage the software with batch files or
network scripts.

Shieldcmd.exe /restore
/baseline //Restore to baseline snapshot.
/current //Restore to current snapshot.
/n "snapshot name" //Restore to a snapshot by name.
Rollback System /t "01/31/2013 18:00" //Restore system to the snapshot that is closest to 01/31/2013
18:00.
/run "path to the executable" //Spawn a process after the restore.
[/u "user"] //user name, only required if access control is enabled.
[/p "password"] //user password, only required if access control is enabled.

Shieldcmd.exe
/resetbase //Reset PC back to the baseline snapshot.

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/updatebase //Update the current system as the new baseline.


[/u "user"] //user name, only required if access control is enabled.
Manage the Baseline
[/p "password"] //user password, only required if access control is enabled.

Shieldcmd.exe /snapshot
/n "snapshot name" //Take a new snapshot with given snapshot name.
[/d "snapshot description"] //Take a new snapshot with given description, optional.
Take Snapshot /overwrite //Take a new snapshot with given snapshot name and overwrite the
existing snapshot with the same name.
[/u "user"] //user name, only required if access control is enabled.
[/p "password"] //user password, only required if access control is enabled.

Shieldcmd.exe
/exclude /f "path to file or folder" //Exclude the file or folder from rollback.
/excludedel //Delete all files and folder exclusion list.
/excludelist //Output the files and folder exclusion list.
/snapshotlist //Output all the existing snapshot information.
Program Settings
/hideicon //Hide Rollback Rx system tray icon.
/showicon //Show Rollback Rx tray icon.
/import "path to setup.cfg file" //Import program settings from setup.cfg.
[/u "user"] //user name, only required if access control is enabled.
[/p "password"] //user password, only required if access control is enabled.

Shieldcmd.exe
/delete /n "snapshot name" //Delete an unlocked snapshot by name.
/delete /force /n "snapshot name" //Delete a snapshot by name regardless it's status
(locked or unlocked)
/lock /n "snapshot name" //Lock a snapshot by name.
Snapshot Management
/lock /all //Lock all snapshots.
/unlock /n "snapshot name" //Unlock a snapshot by name.
/unlock /all //Unlock all snapshots.
[/u "user"] //user name, only required if access control is enabled.
[/p "password"] //user password, only required if access control is enabled.

Shieldcmd.exe
/uninstall current //Uninstall Rollback Rx to the current system.
Uninstall /uninstall baseline //Uninstall Rollback Rx to the baseline snapshot.
[/u "user"] //user name, only required if access control is enabled.
[/p "password"] //user password, only required if access control is enabled.

Shieldcmd.exe /? or Shieldcmd.exe /help


Command Line Help
//Open Rollback Rx help file.

User information in [ ] are only required if the access control is enabled.

Did you know? Horizon DataSys can customize or even create an embedded version of RollBack Rx for OEM / corporate requirements. Contact our sales team for more information.

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