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GP 17-05-01
Version 2
November 2002
Scope
1) [I] This Global Practice (GP) lists human factors requirements and considerations for the design and
installation of equipment in petroleum and chemical facilities. The objectives of these requirements
are to reduce risk of injury, specifically musculoskeletal disorders, and to minimize process upsets
caused by human error.
2) [I] The focus of this GP is the interaction of personnel with plant equipment in the following order:
a) Access for safe task performance
b) Controls and displays
c) Alarms
d) Signs, labels and color coding
e) Workplace environment
3) [I] An asterisk (*) indicates that additional information from the Owner’s Engineer, or approval by
the Owner’s Engineer is required.
GP 17-05-01 Human Factors in Plant Design November 2002
Table of Contents
Table of Figures.......................................................................................................................... 3
Table of Tables............................................................................................................................ 4
8. Workplace Environment................................................................................................25
Record of Change....................................................................................................................26
Table of Figures
Figure 1: Location of Controls and Displays on Local Control Panels ....................14
Figure 2: Location of Controls and Video Display Units on Control Consoles .....18
Table of Tables
Table 1: Control Function Selection ..................................................................................15
1. Required References
[I] This Section lists Practices and Standards that are generically referenced and assumed to be a part of
this document. Unless otherwise specified herein, use the latest edition.
2. Additional Requirements
* [I] The following Practices shall be used with this Practice as specified by Purchaser.
3. Definitions
3.1. Terms
Term [I] Description
access An approach to equipment for reaching, inspecting or removing it,
characterized by sufficient space to allow unobstructed movement of the body
and by acceptable reach of personnel interacting with it.
accessible from grade Characterized by maximum horizontal reach of 20 in. (510 mm) or overhead
grip reach of 6 ft (1800 mm) when standing at grade level or on the top of
rolling stairs. Typically the maximum elevation of the stairs platform is
approximately 4 ft (1200 mm) so its railing can pass below pipes and
structures.
anthropometric data Data on human body sizes and dimensions to design or assess the appropriate
size of equipment for access and reach purposes.
clearance Space allowed for the passing of two parts, as it relates to headroom, knee
room, elbowroom, and access through passageways, around and between
equipment.
controls Devices an operator uses to change the status of equipment or process.
critical valve An emergency block valve (EBV).
displays Devices informing an operator about the status of equipment or process.
functional grouping A group or cluster of controls and displays that are all related to a particular
system.
glare Dazzling brightness within the field of vision that causes annoyance,
discomfort, or loss of visual performance and visibility.
horizontal reach The distance a specified group of people would be expected to reach,
measured from the shoulder to the fingertips with the arm extended out in a
horizontal plane.
input dialogue Means of interaction between an operator and the control system, such as
menus, direct interaction with graphics, typed commands, and selection of
function keys.
label A placard displaying several words and a code that is used to identify
equipment or components.
link analysis A technique to identify and optimize the links between system components in
terms of order, frequency and priority of use by the operator.
operational frequency The following terms used in GPs infer the indicated frequency of use:
for valves
a. Operating valve–at least four times a year.
3.2. Acronyms
Acronym [I] Description
DCS distributed control system
LCD liquid crystal diode
LED light emitting diode
SCBA self-contained breathing apparatus
VDU visual display unit
Additional requirements for lifting electric motors are specified in GP 16-09-01 and GP 16-09-02,
and for transformers in GP 16-10-01.
3) * [S] Location of SCBA and firefighting equipment specified in GP 17-01-01 shall be determined by
personnel usage of such equipment during emergency response (i.e., the emergency response task
analysis) and it shall be reviewed by the Owner's Engineer.
4.3. Clearance
1) [I] The minimum vertical clearances between finished grade, paving or top of floor plate and the
bottom of piping, insulation or support beam (whichever controls) are listed in GP 03-07-01, GP 04-
02-01, and GP 04-02-02. Additional requirements for corrosion probe assemblies are in GP 19-06-
01, and for control valves, control valve actuators, and rodding out connections in GP 03-06-02.
The minimum vertical clearance under burners of fired heaters, measured to the lowest point of
overhead structural framing (including fireproofing), piping (including insulation), conduits, or
equivalent, shall be 6 ft 6 in. (1980 mm).
2) [I] Clearances at electrical equipment in indoor and outdoor substations, and in transformer yards are
listed in GP 16-06-01.
3) [I] Personnel protection from hot surfaces is specified in GP 14-01-01. The minimum clearance
between the outside surface of any insulation system and adjacent equipment or structural members is
also specified in GP 14-01-01.
11) [I] Access to boilers. Access beneath the boiler floor and requirements for observations doors are
specified in GP 07-02-01.
12) [I] Access to vessels. Manway requirements for vessel shells and skirts are specified in GP 05-01-01.
Access clearances and manway requirements through trays, grids and decks inside vessels are
specified in GP 05-02-01.
13) [I] Access to machinery for inspecting internal components is specified in GP 10-03-04, GP 10-13-01
and GP 10-13-02.
14) [I] Access to flare tips for servicing the pilot orifice is specified in GP 07-10-01.
15) [I] Access to cooling tower interior and exterior walls, air inlet louvers, drift eliminators, water
distribution systems and fans is specified in GP 08-01-01.
16) [I] Access to storage facilities is specified in the following GPs:
a) Spheres in GP 09-02-01.
b) Refrigerated storage tanks in GP 09-06-01.
c) Atmospheric storage tanks in GP 09-07-01.
d) External floating roofs in GP 09-07-01 and internal floating roofs in GP 09-07-04.
e) Diked enclosures of storage vessels and tanks in GP 09-01-01.
17) [I] Access to insulated equipment and piping components is specified in GP 14-01-01.
18) [I] Access to fireproofed instrument and electrical enclosures, and valve motor operators is specified
in GP 14-03-01.
19) [I] Access to electrical system components is specified in the following GPs:
a) Lighting fixtures in GP 16-05-01.
b) Indoor and outdoor substation equipment in GP 16-06-01.
c) Instrument and essential services power supply enclosures in GP 16-08-01.
Provisions shall be made for safe removal and replacement of batteries within enclosures.
Platforms shall be provided at exit doors to roll out the largest piece of equipment used in the
substation. The threshold design shall facilitate rolling the equipment to the platform.
20) [I] Blinds. Requirements for isolating equipment with blinds are specified in GP 03-07-01.
21) [O] Blinds heavier than 50 lb (25 kg) shall be equipped with a lifting handle. Blinds heavier than 100
lbs (50 kg) shall be oriented vertically and equipped for and accessible by a lifting device.
Displays
1780 70
Controls Optimum
1525 60 48 to 64 in.
Optimum (1220 to
1270 40 to 55 in. 1625 mm)
50
(1050 to
1400 mm)
1015 40
Range Range
765 30 20 to 55 in. 20 to 64 in.
(510 to (510 to
1400 mm) 1625 mm)
510 20
255 10
0 0
mm Inches
Clearance
Minimum = 28 in. (710 mm)
Preferred = 35 in. (915 mm)
Displays
1525 60
Range
30 to 60 in.
(750 to 1525 mm)
1270 50 Controls
Range 26 to 45 in. Optimum
1015 40 (650 to 1145 mm) 30 to 48 in.
Optimum (760 to
26 to 40 in. 1220 mm)
785 30 (660 to
1015 mm)
510 20
255 10
0 0
mm Inches
NOTES:
(1) Safety critical and high accuracy controls and displays, which require accurate and specific settings, shall be
located in the optimum range
(2) Gross controls and displays, which require low accuracy, can be located outside the optimum range.
(3) Dimensions in these charts are for the male Caucasian population. Dimensions for other populations are
available from EMBSI or EMRE
2) * [O] Operation of controls shall be consistent with local and cultural expectations, to which people
tend to revert under stress. Discrete controls shall have a positive indicator that the control has
activated (i.e., indent, indication light, or large displacement of a switch). The controls installed
outdoors shall be large enough to operate with gloved hands.
In general, controls shall be arranged sequentially with respect to the intended order of operation. If
three or more operator actions must routinely be accomplished in the correct order to render a piece of
equipment safe for manual intervention, the control functions shall be combined in a single control
that describes the task (e.g., maintenance bypass).
Controls shall be selected considering the accuracy and speed of operation, the force required to move
them, and the available space, as indicated in Table 1.
Control
Accuracy Speed Force Space Recommended Control
Function
3) * [O] Visual displays shall be selected considering the type of information that operator needs to
perform a task as indicated in Table 2. Unused displays shall be removed to avoid clutter and
confusion.
Displays shall be perpendicular to the operator's normal line of sight (e.g., from the surveillance path)
to reduce parallax error, and mounted to avoid glare from nearby lights or sunlight.
Displays shall be placed above their associated controls, and if this is not possible, then to the left of
the controls. Display that is not adjacent to the control shall be visible from the control.
Permanent displays shall be marked with color-coded zones to identify acceptable and unacceptable
operating ranges and to ensure that monitoring and task execution is consistently and correctly
performed. This will result in safer and more reliable equipment operation. For example, transparent
color decals may be used on gauge dials, and non-glass components of level gauge columns may be
painted.
Information Recommen
Examples of Data Comments
Needed/Task ded Display
Quantitative reading Production volume Digital Fastest and most accurate to read
(an exact numerical value) display
LCD more effective than LED in ambient
light conditions
Qualitative reading Temperature and Moving Relative position is easy to notice, especially
(approximate value, rate of pressure readings, pointer with zones marking acceptable operating
change, or trend and process value ranges
magnitude of deviation changes during
Changes are easy to detect
from a desired value) startup, flow rates Graph
Numbers shall increase in clockwise, upward,
or left-to right direction, and the scale shall be
single and linear
Pointer shall not cover graduation marks
Color-coded zones help make rapid qualitative
readings
Adjustment Set point for Digital Moving pointer has better stereotypes for
(setting an indicator to a instruments display control setting
desired value)
Moving
pointer
Status indication High pressure Status light Fastest to comprehend
(verification that a specific, indicator
Lighted Can be alarmed at a flashing rate of 2–3 Hz
discrete condition is or is
message
not occurring) Min. light size 1 /2 in. (13 mm), luminance at
display
least twice the background luminance
4) [O] Displays shall be located such that they are visually accessible from normal work positions,
without resorting to use of ladders, or requiring personnel to stand on equipment, components, or
handrails. The minimum viewing distance from the observer's eye to the face of the display shall be
no less than 20 in. (510 mm) and the maximum viewing distance, defined by legibility limitations,
shall not exceed the font size multiplied by 200 (in the same units of measurement).
The character size on a display shall be at least 1 /8 in. (3.5 mm) for a viewing distance that is less than
28 in. (700 mm). Black numerals and pointers on a white background are preferred.
Progressions of quantitative display scales shall be by 1's, 2's, or 5's or multiples thereof. Unusual
progression systems such as by 3's, 8's, etc. shall be avoided.
Secondary
Reach
Envelope
Primary
Reach
Envelope
Forward Reach
_ 21 in.
<
(530mm)
Touch screen displays shall be positioned within the primary reach envelope and at an angle that
minimizes glare and dust concerns. The Owner's Engineer shall approve the use of pointing devices
to reach touch screens positioned too far away.
7) [O] Adjacent keyboards on control consoles shall be spaced at least 30 in. (760 mm) center-to-center.
8) [O] Displays shall be placed above their associated controls. If this is not possible, they shall be
placed to the left of their controls. Any display that is not adjacent to the control shall be visible from
the control.
The movement of controls and the response of related displays shall be consistent, predictable, and
shall conform to operator expectations. (For example, if the handwheel, lever or switch is turned to
the right or clockwise, the pointer on a circular scale shall move to the right or clockwise and on a
vertical scale upwards).
9) [S] For safety critical devices, and wherever possible for process control devices, operator shall
receive feedback that the final control element responded to activating the control device.
10) [O] All controls and displays shall have individual labels that consist of a functional description of the
control or display and the tag number. Terminology shall be consistent between same controls used
for different systems and control position labels shall indicate the functional result of the control
movement (e.g., ON, OFF, BYPASS).
11) [O] Labels shall be centered and placed above the controls and below the displays, or be an integral
part of the display face. When a display is placed directly above its control, one label between them
is sufficient. Units of measure shall appear on the face of the display, rather than on the label. If
small controls are mounted in a series one below another, their individual labels shall be placed to the
right.
On control panels with many rows and/or columns of equally spaced components and labels, labels
shall be connected to the components they identify using tie lines or escutcheon plates (i.e., labels that
enclose or surround the component).
12) [I] Illumination and glare avoidance requirements for control panels and consoles are listed in GP 16-
05-01.
13) [M] Component access. Items that are frequently pulled out of their installed positions for inspection
and/or testing shall be mounted on rollout racks, slides, or hinges. These shall be free to open or
rotate the full distance, and remain held in the open position without an additional support (e.g., with
hand).
14) [M] Components located in a cabinet higher than 48 in. from the floor shall be installed in vertically
mounted drawers to facilitate access and reduce potential for error. At lower heights, modules in
cabinets shall be horizontally mounted in slide-out drawers or chassis.
15) [O] No more than two levels of brightness coding shall be used. Brightness coding shall not be used
in conjunction with shape or size coding.
16) [O] Display access structure shall be hierarchical, compatible with subdivisions of the unit or operator
activities, and grouped by function or location. The maximum level of pages on which process
information is presented shall not exceed three.
A set of consistent overview displays applicable to each major mode of unit operation shall be
designed to minimize the need to navigate between display pages. Such displays shall provide
operator with necessary information for routine process monitoring, alarm status, and specific
emergency response actions. Dedicated page access keys for such displays shall be provided.
17) [O] Input dialogues shall be configured to reduce input errors. For example, surround plant item by a
box, or use a shaded background patch to indicate a selection area, or change the cursor shape when it
is over the selection area, and highlight the object that has been selected for a subsequent input action.
For plant control functions all inputs that change plant equipment status shall require all of the
following:
a) Explicit confirmation
b) Feedback that the input has been accepted or rejected with a meaningful input error message as
appropriate
c) Change of status on the display when the confirmatory signal is received from the plant
6. Alarms
1) [S] Alarms shall be located so they are audible and visible.
2) [S] Alarms shall be prioritized considering the consequences of the event and the required urgency of
operator response. To reduce the number of nuisance alarms during process upsets the normal
distribution of alarms among priority levels shall be as follows:
3) [S] On the control console at least one VDU shall be dedicated to displaying alarm summary
information. That VDU as well as any dedicated alarm on the console shall be located within ±15
degrees of the operator's central line of sight in horizontal and vertical directions at the normal work
position.
Operator shall be able to acknowledge an alarm only from a display that provides details of the alarm.
4) * [S] The sound level of audible alarms shall be set around 10 dB(A) above the ambient background
noise level at all locations within the operators' expected working area. The maximum alarm volume
shall not exceed 80 dB(A) within the control room.
The total number of distinct alarm tones at the same location, used to differentiate between alarm
source and priority, shall not exceed four.
Text shall be oriented horizontally. Mixed case letters (i.e., both upper and lower) are preferred for
sentences or phrases of more than two words. All upper case letters are acceptable for one to two
words only. Long procedural instructions shall be left justified and numbered. Short sentences or
phrases shall be centered. Breaking a line and starting a new line of text where the meaning may be
obscured or misinterpreted shall be avoided.
Information on the sign or label shall be arranged consistently. The recommended format is shown in
Table 3.
Sign or Label
Format Example
Type
Piping Label First line: Piping contents (text required, color code PS-7 Feed
optional)
Second line: From/To (if deemed of value) From TK-301 To V-101
Equipment First line: Functional description FG Scrubber
Label
Second line: Tag number V-401
Control Panel First line: Equipment or process description Feed to F-101, Pass 4
Label
Second line: Functional description Low Flow
Third line: Tag number FLA-314
Warning Sign First line: "Signal word" rating the hazard (DANGER, DANGER
CAUTION)
Second line: Hazard description/consequence High Voltage
Third and subsequent lines: Means/ways to avoid the Authorized Personnel
hazard Only
Note (1): Labels for electrical cabinets, panels, and equipment shall indicate the maximum
voltage present.
4) [O] Symbols. Symbols, in addition to text on signs or labels help personnel, who have difficulty
understanding text, particularly where more than one language is commonly used. Preferably,
symbols shall supplement the text of a sign or label.
5) [S] Color. Labels and signs shall have black text on white background. A black border added to the
white background may be used to enhance the contrast between the sign or label and the background
surface. Colored text shall only be used for hazard warning signs, and shall be consistent with the
plant and cultural stereotypes. Black text shall be used on yellow background, and white text on red,
blue and green backgrounds. Other color combinations shall be approved by the Owner's Engineer.
6) [O] Location. A sign or label shall be placed within the expected line of sight of all potential users. It
shall be mounted on, at, or adjacent to the equipment or process to which it relates, facing the
viewer's expected approach direction. Maintenance activities shall be considered in locating labels
and signs to protect them from being removed and/or damaged.
Duplicate internal signs shall be provided where external signs are attached to removable panels.
Signs shall not be placed where an opened door can cover them.
7) [O] For piping systems, labels shall be placed at inlets and outlets to equipment, at valves, on both
sides of a penetration, at branch connections, and about every 50 ft (15 m) on straight runs. On
vertical lines, labels may be rotated clockwise 90 degrees to make the text readable from the expected
viewing position. Arrows indicating the flow direction shall point away from the text and have solid
(filled) shapes.
8) [O] Text of labels for cables and wires shall be a single line in upper case letters with the minimum
character size 6 to 8 point, preferably in Helvetica font. For vertical cables and wires, the label shall
be rotated clockwise 90 degrees.
9) [O] Material. Materials used for signs and labels shall be resistant to the environment where they are
mounted. All outdoor signs and labels shall be resistant to UV exposure. Engraved lettering shall not
be used in environments containing dust and debris.
10) [O] Equipment signs may provide supplementary information relating to performance or equipment
use (for example, task instructions). In such signs, short, simple, positive sentences shall be presented
in mixed case letters. The signs shall be mounted at the position from which the person will control
the equipment.
Step-by-step procedures shall be numbered and left justified.
For non-procedural information line spacing or indentation can be used to separate the information.
11) [S] Hazard warning signs. Hazard warning signs, illustrated in Figure 3, shall alert the viewer and
describe the hazardous conditions. Some signs may also convey the measures or evasive actions to
prevent the hazard from occurring, and/or explain consequences of the hazard. The signs shall be
mounted at, on, or adjacent to the source of hazard, at a distance adequate to alert the viewer in
sufficient time to take evasive action, and approximately 60 in. (1520 mm) above the work or
approach surface.
All text shall be in bold, Sans Serif font with the signal word in capital letters and the rest of the text
in mixed case letters. The character size for the signal word shall equal the safe viewing distance
divided by 150, and for other text the distance divided by 300. The text message shall be concise
with active and affirmative words.
Danger related signs shall use recognizable symbols in addition to the text to clarify the meaning of
the sign. The preferred color combination is the signal word DANGER in white letters on red oval or
rectangular background and the other text in black or red letters on white background.
On caution signs, the signal word CAUTION shall be in yellow letters within a black rectangular
background and the other text in black letters on yellow background.
black black
DANGER CAUTION
Process Streams May Hearing Protection
Contain Hydrogen Sulfide Required
SIGNAL WORD
(2 line space)
Hazard Description
(1 line space)
Consequences and Prevention Measures
12) [O] Information signs. Signal words ATTENTION, or NOTICE may be used on non-hazard
information signs. Longer instructions shall be broken into steps and left justified. Commonly
recognizable symbols may be used in such signs and they shall always be accompanied by text.
8. Workplace Environment
1) [I] Lighting requirements are specified in GP 16-05-01, emergency lighting in GP 16-05-01, and
security lighting in GP 16-05-02. Additional requirements for lighting at emergency shower and
eyewash facilities are listed in GP 17-03-01 and at manual sampling facilities in GP 03-02-07.
2) [I] Requirements for locating indoor and outdoor convenience electrical outlets to serve portable
lights and tools are specified in GP 16-02-01 and GP 16-06-01.
3) [S] Temperature, ventilation and air flow. In occupied buildings humidity shall be maintained
between 20–60 percent with the preferred range of 40–45 percent to help prevent irritation and drying
of body tissues, eyes, skin and respiratory tract. The combination of moderate cold and high humidity
is experienced as unpleasant, and hence, acts as a stressor that could contribute to erroneous
performance.
Air in the control room shall be replaced at a rate of 15 ft3 /min (0.43 m3 /min) per person with
approximately two-thirds consisting of the makeup fresh air. The flow velocity of air shall not exceed
45 ft/min (0.2 m/s).
4) [I] Noise levels shall be controlled to ensure that voice communication is unhindered, auditory alarms
are noticeable, background noise levels are not irritating or tiring, and that potential for hearing
damage is reduced.
Record of Change
Common
Version 2 Date: 11/02
Location Action Description
Figure 1 Modification Added scale to left, and minimum and preferred clearances below the
standing control figure
Figure R2 Modification Added the following note below figure, "Note: Heights measured to
handwheel centerline. Heights are to the maximum extension of valve
stem for rising stem valves."
Code Definition
C Assigned to paragraphs containing specifications whose primary purpose is reduced costs.
Reduced cost in this context refers to initial investment cost, and does not include Life Cycle cost
considerations. Life Cycle considerations are captured under reliability, maintainability or
operability purpose codes.
E Assigned to paragraphs containing specifications whose primary purpose is driven by
environmental considerations. Environmental considerations typically include specifications
intended to protect against emissions/leakage to the air, water and/or soil. Deviations from the
specifications contained in such paragraphs require formal review and approval according to
local environmental policy.
I Assigned to paragraphs that provide only clarifying information such as Scope statements,
definitions of terms, etc.
M Assigned to paragraphs containing specifications whose primary purpose is to provide for
maintainability of equipment or systems. Maintainability provisions are those that facilitate the
performance of maintenance on equipment/systems either during downtimes or during on-stream
operations.
O Assigned to paragraphs containing specifications whose primary purpose is to assure operability
of equipment or systems. Operability is the ability of the equipment/system to perform
satisfactorily even though conditions are off-design, such as during start-ups, process swings,
subcomponent malfunction, etc.
R Assigned to paragraphs containing specifications whose primary purpose is to improve or assure
the reliability of equipment or systems. Reliability is a measure of the ability of
equipment/systems to operate without malfunction or failure between planned maintenance
interventions.
S Assigned to paragraphs containing specifications whose primary purpose is avoidance of
personnel or operational safety incidents. Any deviation from the specifications contained in
such designated paragraphs requires formal review and approval according to local safety policy.
Personnel Safety: Refers to the avoidance of recordable personnel injuries, i.e. burns, cuts,
abrasions, inhalation or exposure to dangerous substances, etc., that could
result in medical treatment, restricted work, lost-time incidents or fatalities.
Operational Safety: Refers to the prevention and control of process releases, fires, explosions,
etc.