Académique Documents
Professionnel Documents
Culture Documents
Open Booking
Finalisation Workshop
2019-04-02
Open Booking Scope
In Scope Out of Scope
Payment
Provider
Booking Flow
Logical steps
C1
Checkpoint 1
Indicative price
Optional Lease
(Anonymous)
2. Register
C2 Checkpoint 2
Exact price with
customer details
Optional Lease
(Customer Details)
3. Book
and Pay
Authorise
Payment
B Book
Capture
Payment
Roles and
Responsibilities
Roles and Responsibilities
Broker Visibility
System of
Record
Refund
Order
Invoice
Invoice
Invoice Payment Refund
Order
Refund
Payment
Provider
Receipts and notifications
Receipts and
notifications
Types of Broker
Broker types: Agent
Tax and Tax Exemption
Tax Calculation
Payment
Provider
Tax and Tax Exemption
Tax Calculation
Tax and Tax Exemption
Guest Checkout
Guest Checkout
Guest Checkout
Marketing Preferences
Marketing Preferences
Access Control
Access control
Cancellation
Cancellation
Included:
- Provider requested cancellation
- Customer requested cancellation
Not included:
- Cancellation fees
- Partial refunds
- Refunds/cancellations after the opportunity has occurred
Booking Approval
C1
Checkpoint 1
Indicative price
Optional Lease
(Anonymous)
2. Register
C2 Checkpoint 2
Exact price with
customer details
Optional Lease
(Customer Details)
3. Book
and Pay
Authorise
B Book
Payment
A Approve Capture
Payment
Dynamic Pricing
Dynamic pricing
Included:
- Broker set pricing
- Fully dynamic pricing
Not included:
- Subscription-based pricing
Open Booking Scope
In Scope Out of Scope