Académique Documents
Professionnel Documents
Culture Documents
Typewriting
For
Office Assistantship
(2nd year)
K.V.Subbarao,
M.A., M.Com., M.Com., Ph.D., PGDTCA
Sr. Lecturer in CCP,
Government Polytechnic for Women,
Nellore.
By this time the student will have acquired a degree of proficiency in the subject
and the curriculum set out for the second year embarks on increasing the speed and
accuracy in the subject. This book is based on the syllabus prescribed for the second
year Vocational Students of Office Assistantship. The questions are arranged in such a
manner that it provides an opportunity for the student to prepare well for the
examinations. Of course, the practise questions are certainly lengthier when compared
to the examination question papers without compromising the quality or standard of
instruction. At all times, the standard prescribed by the State Board of Technical
Education and Training, A.P., Hyderabad is kept in view. Equivalency with regard to
Typewriting English Higher can be obtained when the syllabus and pattern of the
S.B.T.E.T. is followed and exactly for this purpose all the questions are set.
Thanks are due to the colleagues, friends and Sri S. Anand, Lecturer in
Commerce, Krishnaveni Govt. Junior College, Chittoor for their valuable cooperation
and guidance and the Department of Technical Education for providing an
opportunity for taking up this assignment.
SYLLABUS
i. Professional Letter
ii. Business Letter
iii. Application for a post
iv. Government Memorandum
v. Government Order
vi. Tabular statement with sub columns
vii. Official Letter
viii. Balance Sheet
ix. Income & Expenditure Statement
The procedure for typing the question is explained first, followed by an illustrated
question with its solution. The exercises on the question are arranged next. It is felt that
the student gets sufficient practice, if not extensive, for improving his skill.
The grade speed passages at the end will enable the student achieve the required
skills in a progressive manner.
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2. Equipment and Tools : English typewriter - White papers - Table and chair.
3. Steps : Maintain 10 degrees of Left Margin (LM) and Right
Margin (RM) each and 1 inch Top Margin (TM) and Bottom
Margin (BM) each.
4) Give Double Line space. Type the Date of the letter (as
detailed in Step 1).
Note: The lengthiest line of Telephone No/From
Address/Date decides the degree at which you should
start typing these items on the RH side. The lengthiest
line should touch the RM.
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10) Give Triple Line space (for signature) and type the
name of the professional in upper case and within
brackets.
Hint: Count the no. of characters in “Yours faithfully,”
and the name of the professional. Find out the
lengthiest one of the two lines and type it in such a way
that the last character touches the RM. At the same
time, make sure that the above two lines are centered
to each other.
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Illustration
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Telephone: 2226496
2 LS
C.S.BHAGAWAN, M.A., M.L.,
Consultant.
2 LS
19, Jayaprakash Road,
Bangalore - 506 002.
2 LS
Dated 29th September, 1999.
2 LS
Mr. Ram Kumar,
14/267, Bhagyanagar, 1 LS
Bombay.
2 LS
Dear Sir,
I have received your letter and I am pleased to give you the advice you seek.
2 LS
I understand that you are just completing your University studies, having obtianed a
degree in Economics and that you are hoping to become a Stock Exchange Broker and that
you have been offered a Clerkship with Messrs. Rao and Company.
I note that you have always been very interested in facts and figures, and that for
many years you have taken great interest in the stock markets, with some financial success.
You will realise, I am sure, that there is considerable risk in this work, and that absolute integrity
is of the utmost importance.
From what I know of you, I think you would be suitable for this work, and I
recommened you to accept the Clerkship. I send my best wishes to yourself and your father.
When you have settled down, I like you to call in and see me.
Thanking you,
2 LS
Yours faithfully,
3 LS
(C.S.BHAGAWAN)
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Q.4
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2. Equipment and Tools : English typewriter - White papers - Table and chair.
3. Steps : Maintain 10 degrees of Left Margin (LM) and Right
Margin (RM) each and 1 inch Top Margin (TM) and Bottom
Margin (BM) each.
1) Type Telegrams starting from 10 degrees of the LM. Put
the telegraphic address in quotations and use capital
letters to type it. Use a colon ( : ) immediately after the
word Telegrams as shown here. Eg: Telegrams: “
NATIONAL”
2) Type Telephone No. by pressing the back space key
from the RM depending upon the number of letters.
Eg: Count the characters in “Telephone: 2226496”. It
comes to 18. Take the carriage to the extreme RM.
Press the back space key 18 times. Start typing
Telephone No. now. OR
Find the lengthiest line of the Telephone No/From
Address/Date. Count the number of characters in that
line. Deduct the counted length (no. of characters)
from the total page width (minus the RM). The resultant
figure is the degree at which you should start typing the
Telephone No/Each line of From Address/Date.
Eg: Your paper width = 85 degrees.
No. of characters in the lengthiest line = 23 (i.e.,
Dated…)
Page width – RM = 85 – 10 = 75 – 23 = 52 degree. You
should start typing at the 52nd degree.
3) Take Double Line space. Type the name of the
Company/Firm in capital letters and center it to the
page.
4) Give Double Line space. Type the From Address in
Single Line space. Put a comma (,) at the end of each
line and a full stop (.) at the end of the last line.
Hint: Follow the instructions in Step 2.
5) Give Double Line space. Type the Letter Reference No.
(if any, given in the manuscript) starting from 10
degrees of LM.
6) In the same line, type the Date of the letter as given in
Step 2.
7) Give Double Line space. Type each line of the To
Address in Single Line space). Put a comma (,) at the
end of each line and a full stop (.) at the end of the last
line.
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Illustration
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We would like to inform you that we are having not only English Typewriters but
Telugu and Hindi Typewriters also.
Thanking you,
2 LS
Yours faithfully,
for NATIONAL TYPEWRITER COMPANY LIMITED,
3 LS
MANAGER.
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Manager
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Q.9 22
23
Q.No.10
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2. Equipment and Tools : English typewriter - White papers - Table and chair.
shou 2) Take Double Line space. Type the word “From” taking
10 degrees of LM. Do not type any punctuation mark
ld after From/To.
12) Give Triple Line space (for signature) and type the
name of the applicant in upper case and within
brackets.
Illustration
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Format of APPLICATION
Nellore,
29th December, 1999.
2 LS
From
2 LS
S. Kishore Kumar, 1 LS
Lecturer in Commercial & Computer Practice,
Government Polytechnic,
NELLORE.
2 LS
To
2 LS
The Principal, 1 LS
Syed Hashim College of Engineering & Technology,
Pragnapur Main Road,
GAJWEL.
2 LS
Sir,
2 LS
Sub: Appointment as Senior Lecturer in Computers -
Application - Submitted.
-o-
2 LS
With reference to your advertisement in the Indian Express on 20th September,
1999, I offer my services for the post of Senior Lecturer in Computers.
2 LS
I am a Commerce Graduate and passed M.C.A., in distinction from Andhra
University. I have been working as a Lecturer in Commercial and Computer Practice
since 10 years and handling the Computer subjects for DCCP students. I am aged 32
years with sound health.
3 LS
(S. KISHORE KUMAR)
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Illustration
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1 LS SHRAVAN KUMAR,
Chief Secretary to Government.
To
2 LS
All Secretaries to Government. 1 LS
All Departments of Secretariat. (10 copies).
All Heads of Departments.
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Q.6
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2. Equipment and Tools : English typewriter - White papers - Table and chair.
3. Steps : Maintain 10 degrees of Left Margin (LM) and Right
Margin (RM) each.
1) Type name of the GOVERNMENT in upper case. Leave
Double Line space.
2) Type “ABSTRACT” in upper case duly centering it to the
page. Leave Double Line space.
3) Type the matter under Abstract using Single Line space
starting from 10 degrees of the LM. Give Single Line
space and type the horizontal line below Abstract
using the symbols “hyphen” (-) or “equal to” (=).
4) Give Double Line space. Type the name of the
Department in capital letters duly centering it.
5) Give Double Line space. Type the No. of the G.O. from
the beginning of the LM. Type the date of the G.O.
such that the last character ends on the edge of the
RM degree. Follow the procedure given here:
Eg: Your paper width = 85 degrees.
No. of characters in the date = 23 (i.e., Dated…)
Page width – RM = 85 – 10 = 75 – 23 = 52 degree. You
type the date from the 52nd degree.
6) Give Double Line space after date. Type “Read the
following” exactly under the same degree where Date
was typed. In some G.Os., the words “Read the
following:” will not be given because there is no
reference to that G.O. In such a case, simply omit the
item.
7) Give Double Line space. Type the “reference” matter
in Single Line.
8) Give Single Line space. Simply type three hyphens in
the centre of the page (as design). ---
9) Give Double Line space. Type “ORDER: ” in capitals
from the LM and underline it. Type a colon (:) after the
word ORDER Do not underline the colon.
10) Take Double Line space. Type the body of the G.O. in
Single Line space. Leave 5 spaces (press space bar 5
times) at the beginning of every para. Give paragraph
numbers from the second para onwards, where the
body has more than one para, and if given in the
manuscript. Give Double Line space after each para.
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11) Take Double Line space. Expand “By order etc.,” and
type it in its full form using capital letters and within
brackets (BY ORDER AND IN THE NAME OF GOVERNOR
OF ANDHRA PRADESH) duly centering it.
12) Give Double Line space. Type the name and
designation of the official in upper case using Single
Line space duly centering one to the other. Ensure that
the biggest of the two lines ends on the RM. Type a
comma (,) after the name and a full stop (.) after the
designation.
Hint: Follow the procedure for typing the date in the
G.O.
13) Give Double Line space. Type the “To” address starting
from the beginning of the LM. Use commas (,) to
separate each item of the address and put a full stop
(.) at the end of that line. Begin every fresh address
entry in a new line from the LM.
Hint: Type each item of address in a continuous fashion
and do not use Indenting method.
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Illustration
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To
2 LS
All concerned.
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Q.6
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Q.7
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Q.8
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Q.9
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Q.10
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2. Equipment and Tools : English typewriter - White papers - Table and chair.
3. Steps : Maintain 10 degrees of Left Margin (LM) and Right
Margin (RM) each.
Illustration
61
50o
From To
Sri M.B.G. Tilak, M.E., The Secretary,
Engineer-in-Chief (Administration), Andhra Pradesh Public Service
Irrigation Department, Commission,
Errum Manzil, M.J. Road,
Hyderabad Hyderabad
2 LS
Lr.No.ENC/AE/97 dated 26-1-1997
Sir, 2 LS
@@@
2 LS
In the reference cited, government have issued orders to fill the vacancies of
Assistant Engineers in the Irrigation Department on priority basis in view of the
government’s policy to expedite the various works in progress under the State.
Encl: as above 3 LS
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Q.1
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2. Equipment and Tools : English typewriter - White papers - Table and chair – Scale
Pencil
3. Steps : Maintain 5 degrees of Left Margin (LM) and Right
Margin (RM) each.
1. The name of the Company/Bank/Organisation shall be
typed in capitals without underscoring.
2. The year and the date of the account shall be in lower
case with Initial capitals
3. The world ‘Total’ shall be typed against the grand totals
of the balance sheet on both sides of “Liabilities” and
“Assets”
4. The last horizontal figure, the total of which is given in the
next column, shall be underscored at all places.
5. Double line space shall be used in the Balance sheet
throughout.
6. ‘Liabilities’ must be typed within the left half of the sheet
and ‘Assets’ on the right half of the sheet.
7. The words ‘Liabilities’ and ‘Assets’ shall be centered to
the typed matter (between the scales chosen).
8. Sub headings used under ‘Liabilities’ and ‘Assets’ shall be
typed only in ‘All Caps’.
9. “Auditors’ Report” shall be typed in Capitals and
centred.
10. The name of the ‘Auditor’ shall be typed in capitals in
such a way that the last letter tallies with the end of the
right margin chosen. The word ‘Auditors’ shall be typed
in lower case centering the same to the name of the
Auditor. The lengthiest line of the above two shall be
tallied with the right margin.
11. The place and date shall be typed on the left side of the
margin with double line space between them balancing
to the names of Auditors etc.
12. Rule up the columns.
As the Balance sheet is to be typed in single sheet only (unlike the earlier one being
typed on two separate sheets and matched), necessary adjustments with regard to the
margins may please be made wherever needed.
LIABILITIES ASSETS
2 LS
Rs. Rs. Rs. Rs.
Issued Capital 16,25,000 Goodwill
2,00,000
7% Debentures 5,00,000 Patents
50,000
Add: Interest 17,500 Land 6,00,000
5,17,500
Sundry Creditors 4,00,000 Add: Appreciation 50,000 6,50,000
Bank Overdraft 2,50,000 Machinery 5,50,000
Less: Depreciation 50,000 5,00,000
Director’s Loans
1,00,000 Investments 60,000
Closing Stock 4,30,000
Cash 2,500
Sundry Debtors 4,60,000
Less: Reserve for Bad 30,000
debts 4,30,000
Deferred Expenditure 80,000
Profit & Loss Account 4,90,000
Total 28,92,500 Total 28,92,500
2 LS
AUDITOR’S REPORT
2 LS
We have audited the accounts of the above Company, duly verifying all vouchers, bills,
invoices, other documents and the books of accounts placed before us. We, therefore, certify that
the Balance reflects a true and correct state of affairs of the company as on date.
2 LS
Chennai, MANIRATNAM AND COMPANY,
2 LS
10-4-1996 CHARTERED ACCOUNTANTS.
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The position of women started countries all over the world is aimed at
deteriorating after the first millennia. making the goal of gender equality
Though our constitution and many other central to all development activities. In
legislative acts have promoted gender our country, there is a great upsurge in
equality, their status continues to be awareness about women’s rights
low. The empowerment of women among all sections of society. The
concerns women gaining control and developmental programmes and
power over their own lives. It involves policies give emphasis to improving
awareness raising, building self- women’s social status. In spite of
confidence, expansion of choices, urbanisation and industrialisation our
increased access to and control over culture and economy are
resources. Empowerment should come predominantly agrarian, rural based. So
from within, women empower empowering women, who are the
themselves. Inputs to promote the backbone of our agrarian economy, is
empowerment of women should a sure path to achieve major economic
facilitate the articulation of their needs gains. Our development efforts have
and priorities and more active role in yielded creditable benefits for women in
promoting these needs and interests. doubling their life expectancy over the
Women have a crucial role to play in last fifty years, and considerably
the modern society. The gender reducing female infant mortality and
mainstreaming strategy evolved in the child mortality rates.
last two decades and adapted by the
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The Indian government has taken therefore, the whole rural region of India
a step in the right direction by making can be transformed as never before. All
education a fundamental right. It is the we need is vision to overcome the odds
duty of the government to ensure that and sustain hope so that the whole of
every citizen has the right to equal the country can benefit from the
opportunity to realise his or her full advancement of technology and use
potential. It is important that the Union education as a means for sustained
Government ensures that the state growth and development.
governments take the initiative in
enforcing this fundamental right of the As India remains still a largely
people – the right to education and traditional society and women quite
equal opportunities. often do not have a say in their lives, it is
still progress if they are enrolling in
India has 300 million poor people schools and colleges even if they have
with no access to basic education, skills, not crossed the fifty per cent
opportunities or jobs. It is important benchmark. Women have to be
therefore to make sure that these integrated in the mainstream society as
depressed classes are pushed up. mostly in India they do not enjoy equal
Education is a tool through which this status with men and have to fight their
can be arrived at. The system of open way through if they want to achieve
universities and schools that we have social or economic advancement.
should be expanded to cover the entire
country. Open universities or schools do
not require heavy infrastructure base,
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A major task for the leather affordable cost has been a limiting
industry now is that of capacity building factor mitigating modernisation. Hence
in harnessing the technological and Indian leather industry finds it difficult to
material strength and specific compete with Chinese counterparts
technique to suit demands in different which has attracted large investments.
markets. Tanning is fundamental need India has not been able to attract large
for the leather making and yet there has foreign investments. Indian investment is
been inadvertent neglect of the the only alternative in the present
tanning sector. Modernisation of the scenario for modernisation of tanneries.
tannery sector needs to be facilitated Lack of investment would result in unit
for higher productivity, best use of value realisation far below the global
chemicals, higher consistency in the average.
products, reduction in wastes
generated, shorter process time and The fundamental issue that needs
cumulative increased returns. debate is, can the tanning industry face
the challenges? If not, a system has to
Under utilisation of capacity is be created to keep a global watch on
reported in the leather processing strategies adopted by major global
sector due to raw material shortage, players and the tanners, chemical
high price of raw materials, lack of manufacturers and other concerned
modernisation, financial and power alerted timely about emerging
constraints and stringent environmental international concern on any specific
regulations. Availability of funds at chemical or effluent parameter.
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Headache is one of the most interferes with the patients’ life style.
common complaints with which the Majority of the people self medicate
patient goes to the primary physician or themselves through television
a neurologist. Most people accept that advertisements and over the counter
an occasional headache is normal. Self medications.
treatment is very common. Most Headache results due to the pain
people with a mild recurrent or isolated signals from the Blood vessels and
headache do not consult a physician. nerves surrounding the brain. The
Patients come to the physician because structures external to the skull-scalp,
of unusual severity or frequency of neck muscles, cervical nerves and roots
headache. They seek medical also results in headache. During a
attention for headaches that have headache, the pain does not come
changed in character, have become from the brain, as many sufferers
more explosive or progressive. Almost believe, but from stretching of the
everyone has a headache at some time surrounding structures or it may be a
when stressed, overworked or angry. referred pain.
Headaches can also result from There are two major categories
muscular strain due to working in a of headaches Primary and Secondary.
physiologically unsound position and Primary headaches are those, where
rapidly subside with relaxation, sleep, or there is no other underlying cause,
ingestion of simple analgesics. The tension type cluster and miscellaneous
prevalence of this type of headache is headaches. Secondary headaches are
unknown because medical help is caused by other medical conditions
sought only when the condition occurs such as sinusitis, dental problems, head
frequently, becomes chronic and injury or brain tumours.
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Stress comes in all shapes, and has It is because there is more stress today.
The contemporary stress is somehow
become so pervasive, that it seems to
different and more dangerous. The
percolate everything and everybody. frenzy of media attention is due to our
increasing ability to explain the
There is job stress in businessmen, directors,
mechanism of many stress-induced
managers, lawyers, doctors, nurses, disorders. The economic, social,
cultural, work environment and other
teachers, politicians, bureaucrats, police,
such changes have escalated the
taxi drivers, housewives, children, stress and stress-related problems.
Moreover, we recognise that stress
teenagers, senior citizens, etc. There is
management can be extremely cost
stress of different kinds. There is the stress of effective, not only by reducing
litigation, errors, mistakes, accidents
bereavement, divorce, poverty,
and health expenses, but also
unemployment, social isolation, travelling, absenteeism and worker turnover,
and thus improving productivity,
driving, retirement, job insecurity,
performance, morale and peace.
attending school, examinations, child Stress is an unavoidable
rearing, etc. And there is also more and consequence of life. Without stress, there
more media attention because of would be no life. However, just as distress
growing confirmation of the role of stress can cause disease, there are good
in heart disease, hypertension, headache, stresses that offset this, and promote
stomachache, smoking, depression, wellness. Increased stress results in
substance abuse and a host of infections increased productivity up to a point.
and immune system disorders. However, this level differs for each of us.
Numerous surveys confirm that the The trick is to function with a level of stress
problem has progressively escalated. that is life enhancing, not life threatening.
Why all the commotion and more
attention today, even though stress has
been around since the beginning of our
civilisations.
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GLOBALISATION
In common parlance Globalisation with this phenomenon we must
is supposed to be a newfound understand the gains and the losses, the
phenomenon. However, this is far from benefits as well as the dangers. It is
reality. In fact, globalisation is as old as against this backdrop an attempt is made
history, starting with the large migration of to assess how globalisation has impacted
people across the great landmasses. the Indian Corporate Sector and how the
During the pre world war period, three Indian corporates are attempting to take
was rapid integration of the economies in on these global giants.
terms of trade flows, movement of capital The post war period witnessed the
and migration of people. The inter war emergence of a hitherto unknown
period witnessed the erection of various corporate entity, the Multinational
barriers to restrict free movement of Corporations, the gigantic business
goods and services. After independence, enterprises undertaking direct foreign
there was a drive to increased integration, investments through their establishments
studies point out that trade and capital spread over a large number of countries.
markets are no more globalised today They sprawl across national boundaries
than they were at the end of the and tie together general markets of
Nineteenth century. However, there are national jurisdiction under a single locus
more concerns about globalisation now of control. The fruits of science in the form
than ever before because of the nature of instant communication, quick transport,
and speed of transformation. What is sophisticated computers and modern
striking in the current episode is not only managerial techniques have been helping
the rapid pace but also the enormous them in reshuffling costs, prices and
impact of globalisation. availabilities of large untapped sellers
Globalisation in its present form markets and cheap labour force in
though spurred by far reaching developing or less developed economies.
technological changes is not a pure As far as India is concerned, a host of
technological phenomenon. It has many multinationals have been in operation for
dimensions including ideological. To deal about four decades in diverse fields.
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