Piedmont Athens Regional – Oconee Health Campus

Operations Manual
Version 1.0
Created by: Raleigh Brown
 Introducing the Project
• Syllabus
• Needs assessment, special event, health fair
• The conversation of an operations manual
• Official Project: Creating a hardcopy
operations manual for the Piedmont Athens
Regional – Oconee Health Campus
 Why this Project?
• Only the business development manager knows about the machinery
• Disruption of other important tasks
• Manager may be off campus
• Reference
• Information regarding the equipment is currently coming from recollection
• Directions can be forgotten or mixed up with other equipment
• Not promoting safety
• Other managers are not fully informed on how to operate the equipment in the building
• May be unable to contact business manager in the event of an emergency
 Operations Manual Format
• Microsoft Word Includes:
• Colored background • Title Page
• Two pieces of • Table of Contents
equipment per page • Equipment Descriptions
• 15 pages total • Additional Contacts
 Title Page

• Piedmont Symbol
• Picture of the Campus
• Oconee Health Campus
• Facility Address
• Facility Phone Number
Table of Contents

• Each equipment is listed on

the table of contents in
alphabetical order
 Equipment
Descriptions
Contact: Each page includes information for
Location: two different pieces of machinery
What: Also includes:
• How to reset
• Passwords
• Key holders
• Pictures of the equipment and
important switches
Additional Contacts
• Contact information of additional
companies that Piedmont Athens
Regional is involved with
• Name of company, description of
their duties, who to reach, contact
information
 Editing Process
• Several revisions
• Adding further equipment
• Including all the information
• Back and forth emailing, on-paper
proofreading
• Various opinions
• Business Development Manager
• Director of Physician Operations
• Student Intern
 Project Evaluation
• Only the business development manager knows how to operate the machinery
• Copies are readily available for any manager to access
• Reference
• Information has been clearly thought out and correctly stated
• Able to add onto the manual and revise guidelines for existing devices
• Not promoting safety
• Simple, descriptive information on how to safely operate these machines
• All information about the equipment is included in this manual
• Easy to navigate throughout
 SMART Objectives for Presentation
• By the end of this presentation, 50% of the audience will increase their
knowledge of the facility’s operations by being able to describe one piece of
equipment in the manual.

• By the end of this presentation, 50% of the audience will see value in this
manual by stating one way it is essential to the facility.
 SMART Objectives for the Project
• After one week of the manual being finished, one other manager of the
facility will understand the information in the manual by correctly describing
each procedure on every piece of equipment.

• By May 6th, two different employees will show me where the manual is
located in the building.
 Plans for the Future
• Annual check-up
• New equipment, updated equipment
• Digital manual
Questions?