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Registration Form

1. Name of the Student: Inchara N

2. University Roll Number: 16OTCMD008

3. Name of the College: Indian Institute of Plantation Management, Bangalore

4. Name of the Organization/Company: Sparsh Hospital

5. Name and details of Co-Guide in the Organization/Company:

Puneetha Reddy and Nayana.S


146, Infantry road,
Opp. Police Commissioner’s
Office, Bangalore
Karnataka 560001

6. Proposed Project Work area: Human Resource

7. Proposed Project Work topic: “A Study on Training and development at Sparsh


Hospital”.

8. Brief note on Topic:

Training and development emphasize on improvement of the


performance of individuals and groups. It is a process which involves the sharpening
of skills, concepts, changing of attitude and gaining more knowledge to enhance the
performance of the employees. Training is about knowing where a person is present
and after sometime where will he reach after training. All training and development is
targeted towards continual improvement of the individual, team and company as a
whole. Sparsh hospital conducts training program on NABH topics, soft skills and
departmental training. The training in an organization is necessary since there are
advancement in technology demanding customers, boosting productivity, requirements
for improving the motivational levels, needs for improving quality of output and
necessities for effectiveness in management. Training program involves designing,
developing, implementing training model and evaluating. Getting feedback on training
from the trainees helps in improving the training program.
Skills acquired by the employees through training are assets for the
organization. The enhancement of the skills also provides the employees job security as well
as opportunities for career advancement. Hence for achieving a level of excellence,
organizations are to invest in updating the skills of its employees. This is done through training
and development process.

Student’s Signature:

Approved or Disapproved If it is disapproved, the reasons for revision


…………………………………………………………………………………………………
…..

Faculty Guide’s Signature with date


A Study On

“Training and Development at Sparsh Hospital”

Dissertation submitted in partial fulfillment of the requirements for the award of


the Degree of

MASTER OF BUSINESS ADMINISTRATION


OF
BANGALORE UNIVERSITY

By
Inchara N
16OTCMD008

Under the guidance of

Dr. Archana Thulaseedharan


Assistant Professor, MBA

Indian Institute of Plantation Management Bangalore


Jnana Bharathi Campus, Malathalli Post, Bangalore-560056.

Bangalore University
2018-2019
SYNOPSIS

I. TITLE OF THE PROJECT:


“A Study on Training and Development at Sparsh Hospital”

II. NEED FOR THE STUDY :


Organise and facilitate learning and development. Expedite acquisition of knowledge,
skills and abilities required for effective job performance. Most employees have some
weaknesses in their workplace skills. A program identifies and strengthen those skills
that each employee needs to improve.

III. STATEMENT OF THE PROBLEM :


Acquiring capabilities required performing various tasks and functions associated with
their present or expected future roles. Motive behind the study is to understand and
learn the impact of training and development programmes on the employees of Sparsh
Hospital.

IV. OBJECTIVES OF THE STUDY :


 To know different training methods of Sparsh Hospital.
 To study various training programs organized by the company.
 To know the design of training program and also conduct the training program.
 To know the evaluation process of training for its employees.

V. SAMPLING :

Using Survey method to collect information from the employees of Sparsh Hospital
The Sample Size is 100 employees

VI. SOURCES OF DATA :

It is a Descriptive Research Design. Data are collected through:


Primary Data : Questionnaire Survey
Secondary Data : Research Journals, Official website of Sparsh Hospital, Articles
VII. TOOLS FOR DATA COLLECTION :

Questionnaire

VIII. PLAN OF ANALYSIS :


Training and development is targeted towards continual
improvement by the individual, team and company as a whole. Sparsh hospital conducts
training program on NABH topics, soft skills and departmental training. Training
calendar for the year financial year is designed and monthly twice the training is given
to employees as per the requirements by designing, developing, implementing training
model and evaluating the training program through post-test and pre-test. The data
collected from the trainees will be analyzed with the help of statistical techniques to
interpret data and draw conclusion. The information will be visualized by using bar
charts and pie chart. The inferences will be drawn based on analysis.

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