Académique Documents
Professionnel Documents
Culture Documents
OBJECTIVE:
“In the recent couple of years of my career I have groomed myself as a preliminary SQA, an
intermediate Business analyst and a full time Software Technical Writer. I want to apply my skills
and capabilities more so that I can be a vital and committed resource for the organization I’m
working for.”
EDUCATION:
Year Degree University/Board CGPA/Division
Master in Business
Sindh Madressatul Islam
2016-18 Administration (MBA) (In 3.00 CGPA
University
Process)
2.56 CGPA
2013 BS in Computer Science (BSCS) University of Karachi
1st Division
Intermediate in Pre
2007 Hamdard College of Science 1st Division
Engineering
Kutiyana Memon Secondary
2005 Matriculation in Science 1st Division
School
STRENGTHS:
Ability to work as well as lead in teams.
Communication expert, Creativity is the key and Critical Thinking is necessity.
Willingness to work under pressure, self-motivated, dedicated and hardworking.
TECHNICAL SKILLS:
Web Wise (Intermediate)
HTML & CSS
Dreamweaver.
JavaScript & J-Query.
Intermediate PHP and MySQL.
WordPress, Joomla & Drupal.
MS Office (Expert)
MS-Word
MS-Excel
MS-PowerPoint
MS-Access
MS-Visio
Networking (Intermediate)
Network Administration
Active Directory
Network Designing and Implementation
Windows Server
Courses
Ms. Office & Web Designing at Excellence Academy
Computer hardware & C Language at Excellence Academy
Visual C# Dot Net Framework at SSUET
Web Tools ASP.Net at SSUET
One Week Training of Basic Banking by Bank AL Habib
3 days Agile Project Management Training by Asadullah Ch. at Bank AL Habib and 1-day
Agile Workshop at PC Hotel by IT Department
Three Day Training of Takaful Insurance by Pakistan Institute of Management, PIM.
Writing
RoboHelp Documentation Tool
Technical Content
Business Writing
User Stories
Business Report, Presentations
Technical Write-ups, Test Cases, SDLC & STLC Documentation
Inpage Urdu typing as my plus point. Same speed as of English typing.
Presentational Ability
Fluent English Language
On Stage Presentations
Led Many Seminars and Events on my own in University of Karachi, Hamdard University
and other Institutions
HOBBIES:
Reading Technical & Computer Science Literature
Spider reading. Social Networking.
Trying new software in to daily usage.
AUTHOR:
“A book of poetry in three different languages namely, English, Urdu and Punjabi has been
written by me. The book contains more than 400 English & 200 Urdu Poems and it is
completely ready but has not been published yet.
I have written translation of Moammar Qaddafi’s Green Book in Urdu.” It has been
published in leading weekly news magazine ‘Punjab Post’.
EXPERIENCE:
TECHNICAL COMPUTER SCIENCE FIELD
Senior Technical Writer and Business Analyst (CRM Competency) at Systems Limited.
From 5th Feb-2018 till now.
- Technical and Business Proposal Writing (60+ International Proposals)
- Technical & Solution Design Documents
- Flow Charts, User Flows, Technical Flows
- UI/UX Technical Communication
- Product Documentation
- Use Cases, User Stories
- Help / Training Manual
- User Guide/ Process documents
- SDLC Documentation
- Marketing Pitch and Deck/ Presentations
- Demo Solution Preparations and Script
- Multiple Project Planning on MS Project
Technical Proposal Writer at Live Wire Labs Co. From 1st Sept-2017 till 4th Feb-2018.
- Proposal Writing (35+ International Proposals)
- UI/UX Technical Communication
- Flow Charts, User Flows, Technical Flows
- Use Cases
- Wireframes
- Prototype
- Work Break down Structure
- Help Manual
- User Guide
- Multiple Project Planning on MS Project
Senior Technical Writer at EDP Services Ltd (Working for Adamjee Insurance IT Department).
From 30th Nov-2016 till 31st Aug-2017.
- Technical Assessment of Existing Core App Insurance Solution.
- Feature List of New Core App Insurance Solution.
- Gap Analysis of Existing Application.
- Conducting interview of end users and development teams.
- Implementation plan.
- Identified and worked on 750 Technical User Stories of Existing Core App (Adamjee Life)
- Estimation Plan
- Installation and Configuration Guide
- Incident Report Form
- Software Evaluation Questionnaire
- Requirement Management Process
- Change Management Process& Workflow
- Change Request Form
- Help Manual
- User Guide
- Multiple Project Planning on MS Project using SDLC Models
- Requirement Analysis for Agency Module.
Software Technical Writer at Bank AL Habib IT Innovation Department. From 17th Feb-
2014 till 29 November, 2016.
- Produced Technical User Stories for architect and general services team.
- Prepared 400+ Technical User Stories of General Banking, Credits, ADC, and General Services.
- Prepared Help Manuals of 300+ General Banking, 35+ Credits, 10+ ADC, and General Services
modules.
- Use Cases, DB Matrix, Presentations, and Business reporting for Architecture Team of Orbit
Core Banking System.
- Used Team Foundation Server TFS for tasks updates of Application Life Cycle Management.
- Administrated Team Foundation Server TFS (As a backup TFS Administrator) for Team & User
creating, user rights and roles.
- Produced documents of COBIT for implementation purpose.
- Administration of RoboHelp document Tool to develop manual help text in multiple file types.
RoboHelp tool produces context sensitive help text documents which can be embedded in
application for end user. RoboHelp was procured by Bank AL Habib solely for technical writers
to produce context sensitive help text documents.
Junior Faculty at APTECH Shahrah e Faisal branch. From Jan-2013 to May-2013.
- Taught HTML, CSS, JavaScript, JQuery, WordPress, Dreamweaver, C, C#, Java.
Internship of Networking Administration at DYL Motorcycle Limited. From Dec-2010 till
Jan-2011.
- Implemented DHCP Server and Active Directory using Windows Server 2003 at DYL IT
Department.
Internship as Assistant Sales & Marketing Officer at MICADO Pvt. Ltd. From Aug-2007 till
Dec-2007
- Learned entire business workflow, sale invoice, quotation, business reports, and
presentations.
TEACHING
Teaching staff at Excellence Coaching Centre from year 2006-08
Taught staff at The Educators Academy, One English Language course taught on demand
Teaching staff at Professional collegiate near Maskan Chowrangi. June 2011 till Jan-2013
Taught staff at Jauhar College of Management and Sciencs. Took one year classes of Computer
Science and English of 1st and 2nd year intermediate from Jan-2012 to Dec-2012