Improving Hospitality IQ

S E NGEN S OF T WARE P R I VATE L I M I TED

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About Sengen
• US based firm, headquartered in Florida Org Structure
• Microsoft Gold Partner
• 100+ employees spread across US and India ◦ CEO: Mr. Vincent Hogan
• Answergen – Business Intelligence and Reporting ◦ US Team
◦ Business Analysts
Solution, flagship product
◦ Program Managers
• Earlier known as, Business Software Services ◦ Chennai Team
• Involved in product development and custom software development ◦ Research and Development Team
• Servicing customers across the globe ◦ Development
• 26 years of experience servicing customers of all sizes ◦ User Experience
• Paradigm shift to focus on product ◦ QA
◦ Analyst Team
• Known for ◦ Data Analysts
• Advanced reporting and analytics ◦ Business Analysts
• Sales force automation ◦ Statisticians
◦ Domain Consultants

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About Answergen
• Business Intelligence and Reporting Solution • Dedicated R&D towards the product for over 5

designed for business users years

• Decision support system that empowers • Technical Details WinHMS

Opera

• Microsoft Tested
organizations in their Excel
Reports
• Implementation Options
• Revenue Management
• On Premise
• Forecasting
• Cloud
• Budgeting
Answergen
• Mobile Enabled Data
• Sales & Marketing decisions
Warehouse

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What Answergen Does?
THE RIGHT THE RIGHT THE RIGHT THE RIGHT
INFORMATION PERSON TIME REPORTS
• Data • Providing • Removing the • Visualization
Management access to need to wait

THROUGH
PROVIDING

AT
TO
• Slice and dice
before Data relevant for data to be through
Analytics information sent from reports
• Data extracted securely based different
on locations • Property Wise
from different
sources department/ac • Data • Yearly Trends
cess rights automatically
• Revenue • Contribution -
• Secure access refreshed Business
• Room to Data Source
• Mobile Enabled
• F&B
• MOD
• Sales &
Marketing

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How Answergen Works?
Extract Transform Answergen

WinHMS
Data Extracted
Automatically Data Standardized
after and Refreshed Data
Automatically Ware

Dimension
Night Audit
House

Dimension Measure

✓ Data Set What- if

✓ Data Format Dashboard Analytics Analysis Pivot Report Geo Map

✓ Relationship
✓ Data
Standardization

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How Answergen Works?
Dashboard
ETL
Analytics
Data Management What If Analysis

Pivot
Settings
Reports
Result Geo Map

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Answergen – Hotel BI Features
➢Multi-property Data Consolidation
➢In-depth Coverage of the Key Functional
Areas: Revenue Management, Sales and Accounting
➢Ease of Use, Personalized, Graphical Dashboards
with Key Performance Indicators (KPI)
➢Drag-and-drop, Ad-hoc Reporting, Charting and
Analysis
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➢Key Reports including Booking Production, Travel
Agent Production, Corporate Production, Actual vs.
Budget Production, Year-Over-Year Production
➢Extensible – add new report models and cubes for
additional subject areas; create and publish new
reports and KPI dashboards
➢Scalable – add more properties and users as your
organization grows
Revenue Management Reports
➢Daily Contribution Report (Business Source)
➢Daily Contribution Report (Market Segment)
➢Daily Contribution Report (Room Type Wise)
➢Outlet Wise Analysis
➢Session Wise Analysis
➢Monthly Contribution Report (Business Source)
➢Monthly Contribution Report (Market Segment)
➢Monthly Contribution Report (Room Type Wise)
➢Day-of-Week report by Room Type

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Sales Reports
Travel Agent Sales Reports Corporate Sales Reports

➢Monthly Travel Agent report ➢Monthly Corporate report

➢Quarterly Travel Agent report
➢Travel Agent Production by City,
State/Province, Country, Region reports
➢Top N Travel Agents report
➢Quarterly Corporate report
➢Corporate Production by Room type
➢Top N Companies report

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Accounting Reports
➢Flash Budget – Across Properties ➢Daily Actual vs. Budget report
➢Brand Wise Flash Budget ➢Monthly Actual vs. Budget report
➢Manager Report ➢Month-to-Date Actual vs. Budget report

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Thank you
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