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Journal Reflection
shift in the resource room, which is a room dedicated for clients to visit whenever they need
some sort of service. As recorded in my reflection a Spanish speaking woman visited the room
distressed about a recent car accident. She explained that she was hit by a car while crossing the
crosswalk. She continued to report that the perpetrator then exited the vehicle to hit her on the
ground so that she would not be able to see his license number. The client handed me reports of
the accident and her hospital visit. In the perspective of competency three there was an injustice
committed against the client, and there wasn’t measures taken by the police to absolve this
injustice. From the demeanor of the client she wanted to do something more and advocate for
herself. Therefore we discussed some of her options and she decided that she wanted me to assist
In contrast to the first learning behavior of competency three in which it is important that
I have an understanding of social, economic, and environmental justice I had the opportunity to
engage in a practice that defended these rights. It was the client’s self-determination that brought
her to the conclusion of getting a lawyer. In correspondence to competency three she has a right
engaging in practices that advance social, economic, and environmental justice by assisting
her with her search for a lawyer. As recorded in my journal I called the state’s legal services to
direct me to the appropriate service. I was transferred a couple of times to narrow my search of a
lawyer that would be appropriate for her. It was also important that she had competent services
available to her that could offer service in her language, therefore I sought lawyers that met her
needs as a client.
Upon getting in contact with an appropriate lawyer I handed the phone to the client for
her to be the expert of her situation and explain her perspective of the accident to the phone
operator. We were able to coordinate an intake for her that afternoon with the lawyer, and she
visited me the following week to thank me for my assistance. My work with this client is
evidence of my completion of competence three. Firstly I engaged the client and listened to her
present her case of the incident. Applying my understanding of social and economic justice I
recognized this as an injustice to the client, and presented her with her rights as well as some of
the options she can pursue to advocate for herself. Deciding upon the option of obtaining a
lawyer was determined by the client. My role in this case was engaging in supporting her pursuit
However without competency and knowledge of the client’s rights to legal services as
well as injustice I would not have been able to assist the client. She was unsure of what she
suggest to her the option of getting a lawyer, and then proceeded to arrange her with the
specified service.