iGrafx by the numbers

1991 3 offices
Portland, Austin,
$1B+
Saved & earned by
2/3 5 of the
largest
10
Foundation Fortune 100
Munich our customers Customer U.S. banks

400 Years
Collective BPM
80 10.000+ 90% 1M+
Customer Diagrams created
experience Active Countries ARR Retention using iGrafx Tools

1 st 1 st 1 st 2x 1
Planned ARR Focus: Process-
Use of the term Use of the term Windows Process growth rate oriented Business
"Swimlanes" “What-if analysis" Diagramming for 2018 Modeling
Cross-industry expertise

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 The most common questions from our customers

• How do we avoid costs for rule • How do changes affect our

violations? business?

• How can we create synergies • How do we implement the

across siloed business strategy of the CEO?
functions?
• How can we make sure that we
• How do we optimize or focused on the key customer
automate the right things? touch points?

• How can we manage the • How can we get accurate

operational risk? operational data to drive key
decisions?
Challenges affecting the business

Strategies Organisations
Employees

Diagrams Roles
Goals Jobs

Documents
Charts
Performance
Indicators Processes
Risks
Controls
Applications
Database
Server
Work Products Requirements
Network

External Agents
Infrastructure
Challenges affecting the business

Strategies Organisations
Employees

Diagrams Roles
Goals Jobs

Documents
Charts
Your business is important.
Performance
Indicators Processes
Do not lose
control in the complexity! Risks
Controls
Applications
Database
Server
Work Products Requirements
Network

External Agents
Infrastructure
Why BPM?
• Quality is critical in
today's competition in all
efforts to attract new
customers
• Insight that quality cannot
be generated
independently of the
associated process leads
to a process-oriented view
of the business process
• BPM not only refers to
product quality in
manufacturing, but is
reflected in all activities and
processes in the company
• BPM as a key success factor
in a time when companies
are characterized by ever
more complex structures,
processes and products
 Why iGrafx?

Benefits of BPM with iGrafx

Web-based centralized access for Model integrity for better

enterprise-wide availability change management

Advanced enterprise modeling for Scalable solution for secure and

improved capture and analysis complex IT environments

Powerful web-based reports and Role-based benefits for a

dashboards for better decisions comprehensive deployment

8
Holistic approach with the iGrafx BPM Tools

• easy to handle

• web-based

• applicable throughout the company

• model-based

• scalable

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 Performance Management

Operational KPIs for efficient monitoring of business performance

Real-time process behavior allows quick adjustments for optimal performance

• Access to live measurement data

• Storage for assessing temporal processes

• Gather or connect KPIs to assess performance based on business goals

• Make decisions in real time and based on real data

 Process Automation

Design, execute and monitor automated processes

Ensuring the accurate and efficient execution of processes

• Connecting different systems with an automated workflow

• Returning real data to the simulation models to detect further optimization

possibilities

• Independent process automation of individual teams

• Friendly user interface with step-by-step instructions for the automated processes
 Risk & Compliance

Reduce risks and ensure compliance

Locate vulnerabilities, reduce costly and manual processes, and
prepare for compliance audits

• Assign risks and controls in the process context

• Create gap analyzes

• Specific assessment of risk and control bodies within the process structure

• Use of risk and control catalogs for audit reports

 GDPR Suite

Comply with GDPR guidelines and remain compliant

Make compliance to your competitive advantage

• Assign risks and controls in the process context

• Create gap analyzes

• Specific assessment of risk and control bodies within the process structure

• Use of risk and control catalogs for audit reports

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 SAP Optimization

Manage SAP projects from the process view

Supporting business goals through efficient communication
between IT and business

• Use of SAP project structures as supporting process landscape

• Represent dependencies within the SAP project structure

• Easily assess the impact of SAP changes within the operational process
landscape

• Identify and communicate requirements

 Business Modeling and Architecture

Hierarchical process landscape

enables easy access to process
knowledge

• View processes from different perspectives and

improve understanding

• Understanding the operational responsibility of

resources and roles

• Track compliance initiatives

 iGrafx solutions - holistic approach

Cooperation in the process context of business, IT and process experts

Process Business
Excellence Performance
Collaborative Process Business
Management Transformation

Process Management in team Control Business Performance

Create transparency and understanding within Discover the diverse dimensions of your
your entire company. company through your processes.
 Added value at all levels

iGrafx helps to achieve the goals

Enterprise Architect CIO
• To classify the strategic importance of projects correctly • Manage IT infrastructure and optimize the system landscape
• Align business requirements to business goals • Meet the requirements of IT
• Assess the impact of change • Align IT to business goals

• Consolidate, standardize and integrate systems • Prioritize the distribution of resources

Process Manager Risk Manager

• Master and control the complexity of the processes • Less work and more transparency despite GDPR or MaRisk
• Deal with shifting priorities correctly • Understand the risks of changes in the company better
• Make the integration of processes visible • Comply with GDPR and compliance guidelines

• Optimize business processes and increase agility • Optimize process optimization initiatives
 Easy to use and manage

License model for the four most important BPM user groups

Easily pass on the right functions to the right people

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 Easy access options

Connection options

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 Easy deployment

The power of iGrafx BPM solutions in the Cloud

Enterprise Cloud: the easiest and fastest Dedicated Cloud: full flexibility and control Data Center: Installation in the IT
way to start with iGrafx over the entire environment environment or the private cloud

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 Case Study: Credit Suisse

First analyze, then decide!

Company: Aim:
International bank with $ 1.2 trillion in managed assets and • Effective analysis of the entire company &
offices in over 50 countries transformation of business processes
• Monitor and analyze performance to demonstrate
Pain Points: improvements
• No reliable pictures and information about operational
processes
Result:
• Little transparency and barely understanding of the
• Make informed decisions by simply creating
business performance
dashboards, scorecards & KPIs
• No consensus on the overall goal of the company
• Improving the quality of business processes through
troubleshooting
iGrafx customers: Facts & figures
Questions?