Service Report

Customer Details Complaint Details

Customer Name : Jubilant Foodworks Limited Ticket/Complaint No : B1905032224

Site Address : Prajay Princeton Towers,Shop No 5B Ground Complaint Registered On : 03-05-2019

Floor,Beside Indoor Stadium
Source of Complaint : Email
Customer ID : 4337214
Blue Star branch location : Secunderabad

Service provider name : LT00097-00

Thermo Controls

Machine Details Defect & Action Taken Details

Product Name : Cold Room Customer complaint/Symptom : Door closure

Model : RUAH01015KP-O Actual Defect : Door closure

Machine Serial No : 11I00043
Action Taken : Door closure
Component No : 4338995
Total Amount collected : 0.0
Purchase Date :

Obligation : NIC

Division : 53 CSD SERVICE

Service Engineer/Technician Remarks

Photos / Visit Records (Real date and time stamping available on photos)

Customer signature Ticket/Complaint Closure Details

Ticket Created On : 03-05-2019

First Response On : 03-05-2019

Ticket Resolved On : 03-05-2019

Customer/Site In-charge Name : aman
Report Submission Date : 03-05-2019
Customer Mobile No. : 9948666603
Service done by : Mobile App
Report sharing E-mail ID : karnayellasani@gmail.com
Mobile Number : 7799291923
Customer Remarks :
System Amp(A) : 10.0
Customer Rating :
Incoming Voltage(V) : 230.0

Grille Temperature(T) : 2.0

Service site Location: To know your real service site location, please copy & paste latitude and
longitude number in to Google map: eg. (17.3550011,78.5452197)
Latitude:17.3550011 Longitude:78.5452197
https://www.google.co.in/maps/place/17.3550011,78.5452197
For any query please email us at : customerservice@bluestarindia.com
24 * 7 Customer Care No. : 1800 209 1177. SMS 'SERVICE' To 57575. Visit us at www.bluestarindia.com
Blue Star Ltd. Kasturi Buildings, Mohan T Advani Chowk, Jamshedji Tata Road, Mumbai - 400 020, India. Tel: +91 22 66654000 Fax: +912266654152 CIN:
L28920MH1949PLC006870 Format No.F/ACRSD/007/01