A STUDY ON Reliance JIO: WI-FI and 4G LTE Coverage

FINAL RESEARCH PROJECT REPORT

Submitted in the partial fulfilment of
MASTER OF BUSINESS ADMINSTRATION
at
KHALSA COLLEGE MOHALI
(2017-2019)

Supervised by Submitted by
Assist Prof. AMBIKA SANJEEV KUMAR

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 DECLARATION

PROJECT IS ORIGINAL WORK

I declare that this project titled [A Study on RELIANCE JIO WI-FI AND 4G LTE
COVERAGE] has been worked on, drafted and finalised by me - [SANJEEV KUMAR],
student of MBA 4th semester of the batch 2017-2019. This project is an original piece of
work and not copied or plagiarised from any other source of literature, review article or
published article in this regard. This Final Year Project Report is being submitted in partial
fulfilment of the degree of Master in Business Administration from KHALSA COLLEGE
MOHALI and has not been submitted for the reward of any certificate, diploma, degree,
fellowship with any other college / university nor educational institute before this.

In case any part of this work is reported as copied from any another source, I shall be solely
responsible for the same and will be answerable for any action taken in this regard.

Name: SANJEEV KUMAR

Date:

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 ACKNOWLEDGMENT

It is really a matter of pleasure for me to get an opportunity to thank all the people who
contributed directly or indirectly for the successful completion of the project report.

I wish to express my gratitude to my guide Ambika mam for giving me an opportunity to

enhance my knowledge by granting permission to do a final research Project. They provided
me with their assistance and support whenever needed, which has been instrumental in
completion of this project. I am thankful to them, for their support and encouragement
throughout the tenure of the project. I am grateful to all the faculty members of college for
their kind cooperation and help during the course of my project.

SANJEEV KUMAR
MBA

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 INDEX

Chapter No. Nomenclature of chapter Number

of pages
Cover page 1

Declaration by the student 2

Acknowledgement 4

INDEX/CHAPTER SCHEME 5

1 INTRODUCTION ABOUT THE COMPANY 6-16

2 INTRODUCTION ABOUT THE TOPIC 17-18

3 REVIEW OF LITERATURE 19-23

4 NEED,OBJECTIVES &SCOPE OF THE STUDY 24

5 RESEARCH METHODOLOGY 25

5.1 RESEARCH DESIGN 25

5.2 SAMPLING DESIGN 25

5.3 DATA COLLECTION 26

6 DATA ANALYSIS &INTERPRETATION 27-53

7 CONCLUSION AND SUGGESTIONS 53-55

BIBLOGRAPHY &REFRENCES 56

Annexure (including questionnaires, Tables, Charts, Figures & 57-58

Diagrams

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 CHAPTER - 1
INTRODUCTION ABOUT THE COMPANY

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Industry Introduction:
India's media transmission organize is the second biggest on the planet dependent on the
absolute number of phone clients (both fixed and cell phone). It has one of the most minimal
call duties on the planet empowered by the super phone systems and hyper rivalry among
them. It has the world's third biggest Internet client base. As indicated by the Internet And
Mobile Association of India (IAMAI), the Internet client base in the nation remained at 190
million toward the finish of June, 2013.
Real segments of the Indian media transmission industry are communication, web and
transmission Industry in the nation which is in a progressing procedure of changing into
cutting edge organize, utilizes a broad arrangement of current system components, for
example, advanced phone trades, portable exchanging Centre's, media entryways and
flagging passages at the center, interconnected by a wide assortment of transmission
frameworks utilizing fibertics or Microwave radio transfer systems. The entrance organize,
which interfaces the supporter of the center, is profoundly differentiated with various copper
pair, optic fiber and remote advances. DTH, a moderately new communicating innovation has
achieved noteworthy fame in the Television section. The presentation of private FM has
given a fillip to the radio telecom in India. Media transmission in India has extraordinarily
been upheld by the INSAT arrangement of the nation, one of the biggest household satellite
frameworks on the planet. India has an expanded correspondences framework, which
interfaces all pieces of the nation by phone, Internet, radio, TV and satellite. Indian telecom
industry experienced a high pace of market progression and development since the 1990s and
now has turned into the world's most aggressive and one of the quickest developing telecom
markets. The Industry has developed more than multiple times in only ten years, from under
37 million endorsers in the year 2001 to more than 1,002 million supporters in the year 2015

Interchanges in India
Income (Total) USD 33,350 million
All out phone supporters 1,002.05 million (May 2015)
Versatile supporters 975.78 million (May 2015)
Fixed line supporters 26.27 million (May 2015)
Month to month phone increases (Net) (May 2015) 2.34 million
Teledensity 79.67% (May 2015)
Provincial Teledensity 48.60% (May 2015)
Web clients 278 million (October 2014)
Web penetration Dec 2014 20.01%
Broadband web clients 104.96 million (May 2015)
Network access Providers 161 (May 2013)

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Broadcasting:
TV stations 813 (September 2014)
Radio stations 247 (March 2012)

Parts in India Telecommunication:

Significant segments of media transmission industry in India are communication, web, Data
focuses and broadcasting.

Telephony:
The communication fragment is commanded by private division and two state run
Businesses. Most organizations were framed by an ongoing upheaval and rebuilding
propelled inside 10 years, coordinated by Ministry of Communications and IT, Department of
Telecommunications and Minister of Finance. From that point forward, most organizations
picked up 2G, 3G and 4G licenses and connected with fixed line, versatile and web business
in India. On landlines, intracircle calls are viewed as neighborhood calls while intercircle are
viewed as long separation calls. Outside Direct Investment strategy which expanded the
remote possession top from 49% to 74%.Now it is 100%. The Government is attempting to
coordinate the entire nation in one telecom circle. For long separation calls, the zone
code prefixed with a zero is dialed first which is then trailed by the number (i.e., to call Delhi,
011 would be dialed first pursued by the telephone number). For universal calls, "00" must be
dialed first pursued by the nation code, region code and nearby telephone number. The nation
code for India is 91. A few universal fiber optic connections incorporate those to Japan,
South Korea, Hong Kong, Russia, and Germany. Some significant telecom administrators in
India incorporate Airtel, Vodafone, Idea, Aircel, BSNL, MTNL, Reliance Communications,
TATA Teleservices, Infotel, MTS, Uninor, TATA DoCoMo, Videocon, Augere, Tikona

Wireless Internet:
second Generation Internet is the most pervasive in India in the Past Decade. Remote ISPs in
India utilize both CDMA and Edge innovations for 2G.
India's remote Internet frequencies are
2G: GSM 900 MHz, GSM 1800 MHz
3G: UMTS 2100 MHz
4G: TDLTE 2300 MHz, FDLTE 1800 MHz

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Server farms:
•BSNL Internet Data Centers, in a joint effort with Dimension Data
•Trimax IT Infrastructure and Services Limited Tier
•III server farms in Mumbai and Bengaluru [56]
•Airlive Broadband
•Sify Technologies Limited
•CtrlS Datacenters Ltd
•Tata Communications Limited
•Netmagic Solutions
•Reliance Datacenter
•Web Werks IDC
•Net4 Datacenter

Broadcasting:
TV broadcasting started in India in 1959 by Doordarshan, a state run vehicle of
correspondence, and had moderate extension for more than two decades. The approach
changes of the administration during the 1990s pulled in private activities in this area, and
from that point forward, satellite TV has progressively molded mainstream culture and Indian
culture. Nonetheless, still, just the legislature claimed Doordarshan has the permit for earthly
transmission. Privately owned businesses achieve the open utilizing satellite stations both
digital TV just as DTH has acquired a wide endorser base in India. In 2012, India had around
148 million TV homes of which 126 million approaches link and satellite administrations.

3. Organization Introduction

Dependence Jio Infocomm Limited (usually called RJIL) is an Indian Internet get to
(generally called "broadband") and media communications organization
headquartered in Mumbai, India. RJIL is an auxiliary of Reliance Industries Limited
(RIL), India's biggest private area organization, is the primary telecom administrator
to hold container India Unified License. This permit approves RJIL to give all media
transmission administrations aside from Global Mobile Personal Communication by
Satellite. Organization holds Universal Service License and is the main skillet India

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 administrator with Broadband Wireless Access ('BWA') range for business Long-
Term Evolution (LTE) benefits crosswise over 22 hovers equipped for offering fourth
era (4G) LTE remote administrations crosswise over India. Dependence Jio is setting
up a dish India telecom foundation to give fourth era 4G LTE TDD rapid remote web
and versatile correspondence administrations which might be propelled by June 2015.
The organization is in procedure to set-up the 4G LTE framework which will likewise
be an empowering influence for an arrangement of rich multi-media computerized
administrations including training, medicinal services, excitement, installment and
cloud administrations for many people, homes and organizations crosswise over India.
RJIL holds range in 1800 MHz (crosswise over 14 circles) and 2300 MHz (crosswise over 22
hovers) equipped for offering fourth era (4G) remote administrations. RJIL plans to give
consistent 4G administrations utilizing FDD-LTE on 1800 MHz and TDD-LTE on 2300
MHz through an incorporated biological community.
RJIL is setting up a container India telecom system to give to the exceedingly underserviced
India advertise, solid (fourth era) fast web network, rich correspondence administrations and
different computerized benefits on dish India premise in key areas, for example, instruction,
human services, security, money related administrations, government native interfaces and
amusement. RJIL intends to give whenever, anyplace access to imaginative and enabling
advanced substance, applications and administrations, along these lines moving India into
worldwide initiative in computerized economy.
RJIL is additionally conveying an improved bundle center system to make cutting edge high
limit framework to deal with colossal interest for information and voice. Notwithstanding fast
information, the 4G system will give voice administrations from/to non-RJIL systems.
Dependence Jio is a piece of the "Straight Of Bengal Gateway" Cable System, intended to
give network between South East Asia, South Asia and the Middle East, and furthermore to
Europe, Africa and to the Far East Asia through interconnections with other existing and
recently fabricated link frameworks arriving in India, the Middle East and Far East Asia.
RJIL's backup has been granted with a Facility Based Operator License ("FBO License") in
Singapore which will enable it to purchase, work and sell undersea or potentially earthbound
fiber availability, setup its web purpose of quality, offer web travel and peering
administrations just as information and voice meandering administrations in Singapore.
RJIL has finished key concurrences with its innovation accomplices, specialist organizations,
foundation suppliers, application accomplices, gadget makers and other vital accomplices for
the undertaking. These vital accomplices have submitted critical assets, know-how and
worldwide ability to help arranging, sending and testing exercises as of now in progress.

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Understandings:

•An concurrence with Ascend Telecom for their in excess of 4,500 towers crosswise over
India. (June 2014)
•An concurrence with Tower Vision for their 8,400 towers crosswise over India. (May 2014)
•An concurrence with ATC India for their 11,000 towers crosswise over India. (April 2014)
•An concurrence with Viom Networks for their 42,000 telecom towers. (Walk 2014)
•Agreement with Bharti Airtel for a far reaching telecom framework sharing
consent to share framework made by the two gatherings to maintain a strategic distance from
duplication of foundation wherever conceivable. (December 2013)
•A key understanding for universal information network with Bharti to use committed fiber
pair of Bharti's i2i submarine link that interfaces India and Singapore. (April 2013)

•Agreements with Reliance Communications Limited for sharing of RCOM's broad between
city and intra-city optic fiber framework of about 1,20,000 fiber-pair kilometers of optic fiber
and 500,000 fiber pair kilometers separately (April 2013/April 2014), and 45,000 towers
(June 2013)

Obtaining and Subsidiaries:

•Acquired Infotel Broadband Services Limited in 2010.

•Technology - Rancore Technologies

•ILD and NLD - Infotel Telecom

Innovation:
•Reliance Jio Infocomm is as of now laying OFC the nation over to offer Fiber to the
home/premises (FTTH). This fiber spine will likewise assist them with carrying immense
measure of information started from their 4G arrange just as open Wi-Fi organize.
•Reliance Jio is sending LTE-TDD innovation for 2.3 GHz range band, procured in 2010.
•Reliance Jio will send LTE-FDD for 1.8 GHz range, which will at last cleared to take off of
LTE-A system conglomeration of both innovation and both range band.

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•At present in various urban areas of India Reliance Jio offers Wi-Fi administrations. The
majority of these urban areas are in Gujarat, where Reliance Industries likewise have one of
the biggest petro-refinery.
•Once financially propelled, Jio clients can approach Reliance Communications' 2G and 3G
arrange.

Bharti Airtel propelled India's first 4G administration, utilizing TD-LTE innovation, in

Kolkata on 10 April 2012. On June 2013 preceding the official dispatch in Kolkata, a
gathering comprising of China Mobile, Bharti Airtel and Soft Bank Mobile met up, called
Global TD-LTE Initiative (GTI) in Barcelona, Spain and they marked the responsibility
towards TD-LTE benchmarks for the Asian district. It must be noticed that Bharti Airtel's 4G
arrange does not bolster standard 4G telephones, for example, Samsung Galaxy Note 3,
Samsung Galaxy S4 and others.
•Bharti Airtel 4G administrations are accessible in Kolkata, Bangalore, Pune, Hyderabad,
Visakhapatnam and Chandigarh area (The Tricity or Chandigarh district comprises of a
noteworthy city Chandigarh, Mohali and Panchkula). Since May 2015, Airtel had likewise
banded together with Samsung India to present 4G benefits in Chennai, on a preliminary
premise.
•RIL is propelling 4G benefits through its auxiliary, Jio Infocomm. RIL 4G administrations
are as of now accessible just in Jamnagar, where it is trying the new TD-LTE innovation.
Dependence's 4G rollout is intended to begin in Delhi, Mumbai and Kolkata and extend to
cover 700 urban communities, including 100 high-need showcases in 2015.
•Bharti Airtel propelled 4G on mobiles in Bangalore, therefore turning into the first in India
to offer such an administration on fourteenth Feb, 2014
•Bharti Airtel in July 2014, extended 4G administrations to numerous urban areas in Punjab
like Amritsar, Patiala, Hoshiarpur, Ajitgarh, Ludhiana, Jalandhar, Phagwara and Kapurthala
Until July 2014, Customers in these urban communities get to 4G benefits through dongles
and Wi-Fi modems on Apple iPhone 5S and 5C, XOLO LT 900 and LG G2 (show D802T).
•Aircel in July 2014, propelled 4G in four circles Andhra Pradesh, Assam, Bihar and Odisha.
India utilizes 2.3 GHz recurrence
Tikona Digital Networks holds broadband remote access range in the 2300 MHz band and is
hanging tight for the suitable time and development of the 4G biological community before
making an invasion into the space. Tikona holds 4G range licenses in five circles in northwest
India, covering Gujarat, Rajasthan, Uttar Pradesh (East and West) and Himachal Pradesh.

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Presentation of Goods and administrations:
The fourth era of remote models for cell frameworks is 4G, the arranged successor to the 3G
standard. The ITU (International Telecommunications Union) has determined that the
pinnacle speed necessities for the 4G standard are to be 100Mbps for a portable association,
(for example, in a vehicle) and 1Gbps for stationary associations, (for example, sitting at a
PC). 4G administrations that meet these prerequisites are not publically accessible yet (as of
June 2011) yet media communications suppliers are hoping to overhaul their foundation to
provide food for 4G benefits not long from now. The 4G administration is set to offer a quick
and secure all-IP, meandering versatile broadband answer for gadgets, for example,
workstations with remote 4G modems, 4G cell phone cell phones and other 4G cell phones
that require web access with speed escalated offices being made accessible, including on-
request HD TV, IP communication, on-request gaming and, obviously, rapid web get to.
Presently promoted advancements, for example, LTE (Long Term Evolution) and WiMAX
have been around for a couple of years and are being advertised as 4G while not meeting the
necessities set by the ITU. It was as of late reported that these administrations could keep on
being advertised as 4G as they are forerunners to the IMT Advanced, 4G standard while
likewise working on a similar premise of innovation; in any case, these should be considered
as "Pre-4G" or "3.9G" as they in fact don't offer the required information rates of (stationary)
1Gbps.
The ITU has perceived two models that are wanted to meet the 4G IMT-Advanced necessities
set forward by the two gatherings, 3GPP and IEEE. These are the LTE Advanced and
Wireless MAN-Advanced (WiMAX-Advanced) norms and will in all likelihood surrender
the old spread framework innovation found in 3G frameworks for OFDMA and other evening
out plans, use MIMO innovation, channel-subordinate booking and dynamic channel
assignment... all advancements that are being found on new, present day remote systems
administration gear.

Applications:
The utilization of the 4G administration will be fundamentally the same as that of the 3G
administration while offering a lot higher information exchange rates and thusly permitting
either more speed escalated applications or more clients to encounter great velocities while
just associated through 1 bearer. Applications could include:
•4G Ultra fast web get to - E-mail or general web perusing is accessible.
•4G Data escalated intelligent client administrations - Services, for example, online satellite
mappingwill stack in a split second.
•4G Multiple User Video conferencing - endorsers can see just as converse with more than
one individual.
•4G Location-based administrations - a supplier sends wide spread, constant climate or traffic
conditions to the PC or telephone, or enables the endorser of find and view close-by
organizations or companions while speaking with them.

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•4G Tele-drug - a medicinal supplier screens or gives exhortation to the possibly segregated
endorser while likewise gushing to them related recordings and aides.

•4G HDTV - a supplier diverts a superior quality TV channel legitimately to the endorser
where it very well may be viewed.
•4G High Definition Video on interest - a supplier sends a motion picture to the endorser.
•4G Video recreations on interest - a supplier sends diversion information straightforwardly
to the endorser where they can play continuously.
The other primary application that 4G could make accessible that 3G as a rule did not, or
proved unable, is the capacity to be utilized as a fundamental web passageway inside homes
or organizations while providing food for various associations at high speeds. On the off
chance that the 1Gbps rate is accessible inside these territories, the paces would be commonly
more than those that are as of now openly accessible and this application could be helpful for
making 4G remote systems that can be situated in rustic regions with no entrance to the rapid,
cabled, broadband lattice.

Execution:
The IMT-Advanced Standard (4G) requires the accompanying details to be met:
•It must be founded on an all-IP parcel exchanged system
•Peak information rates must be up to 100Mbps in high versatility circumstances and up to
1Gbps for low portability/stationary applications
•Network assets ought to be used and powerfully shared to help more clients on same
association
•Channel transmission capacity ought to be versatile between 5, 20 and up to 40MHz
•Spectral productivity ought to be no under 15bit/s/Hz and 6.75bit/s/Hz for outside downlink
and uplink use individually
•Spectral productivity ought to be no under 3bit/s/Hz and 2.25bit/s/Hz for indoor downlink
and uplink use separately
•Connection advances crosswise over heterogeneous systems ought to be smooth
•A high caliber of administration must be accessible to permit the up and coming age of
interactive media support on cell phones.
Contrast somewhere in the range of 3G and 4G:
In the first place, 3G or 2G advancements were structured remembering voice and
information, while 4G has been planned keeping information as the principle component. To
place it in setting, on the off chance that you are downloading a full length Hindi film (on a
normal 500 MB) on 2G, you should sit tight for over five hours, while on 3G systems you

13
should go through around 25-30 minutes (if the download speed is 2Mbps). 4G can chop
down this opportunity to five minutes (at a download speed of 10Mbps).

Different sorts of 4G advances:

There are two - LTE (Long Term Evolution) and Wi-Max (Worldwide Interoperability for
Microwave Access), which can hypothetically offer remote broadband access at rates of up to
100 Mbps, however the genuine velocities will associate with 10 Mbps.

Information velocities of LTE Advanced

Pinnacle download 1 Gbit/s
Pinnacle transfer 500 Mbit/s

4G Deployments:
BT is wanting to dispatch a preliminary of 4G LTE innovation in the country territories close
New quay soon and is cheerful to reveal the 4G LTE administration by 2014. O2 are
intending to utilize Slough as a proving ground and has arranged with Huawei to introduce
4G LTE innovation in six poles over the region to enable clients to impart by means of HD
video conferencing and play top of the line computer games while being portable.
Dependence Industries Chairman Mukesh Ambani submitted a speculation of Rs. 250,000
crores on "Advanced India" and said he expected the gathering's drives under it will make
more than 500,000 immediate and aberrant employments. "I trust Digital India will be a
colossal achievement in light of the reception of innovation by the adolescent of India,"
Ambani said at an occasion that saw Prime Minister Narendra Modi dispatch the
"Computerized India" week to engage residents by its utilization and its apparatuses.
"Advanced India as we have seen engages them to satisfy their yearnings. We at Reliance
will contribute over Rs. 2,50,000 crores over the Digital India columns," he stated, including:
"I gauge Reliance's 'Computerized India' ventures will make work for more than 500,000
individuals." Ambani said the dispatch of Digital India activity was an earth shattering event
in a data age where digitization was changing the way one lives, learns, works and plays. It
can change the lives of 1.2 billion Indians utilizing the intensity of computerized innovation.
He said his gathering, under the Reliance Jio stage, will reveal a web convention based
remote broadband foundation over each of the 29 states in India. Dependence Jio will
likewise set up an across the country appropriation arrange for 150,000 little merchants to sell
and administration gadgets. "This separated Jio is working with driving gadget makers,
urging them to 'Make in India' PDAs and web gadgets at a reasonable cost. We will give
them a guaranteed off take through our retail framework."

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Mukesh Ambani's Reliance Jio Infocomm gave every one of us a little bother of what is to
accompany its 4G administrations at Techfest, an anual science and innovation celebration
held at the IIT-Bombay. The administration will be 10-12x quicker than 3G systems. This is
what Reliance, the main organization which holds a dish India 4G permit, flaunted
•Jio Television: Set-top box running on Android. The administration will have live TV (Jio
Play) and Video on Demand (Jio World).
•Jio Drive: 100 GB free stockpiling to endorsers
•Mi-Fi: The Company's client premise hardware will interface with a Reliance worked
portable pinnacle and give neighborhood Wi-Fi arrange.
Next Big What has discovered that Reliance Jio 4G designs additionally incorporate the
dispatch of a suite of administrations including
1. Music Streaming
2. Video Calling and VoIP Services
3. Moment Messenger
4. Installment Services: Reliance

Jio as of now has acquired a permit to work prepaid wallets for portable exchanges (this need
not really be connected to the 4G dispatch). Dependence is likewise propelling its own
versatile applications to empower a large number of these administrations. As per Reliance,
the 4G framework will likewise bolster its arrangement of interactive media computerized
benefits in training, social insurance, amusement, installment and cloud administrations. With
these dispatches, Reliance won't just make its eagerly awaited passage to 4G portable
administrations, it is likewise prone to corner a substantial offer of the media and excitement
marketin India. The thought is to catch the front room of the shopper which is generally the
undisputed region of digital TV. Skillet India 4G benefits on the Reliance system could
likewise surrender a leg to the computerized economy in India. While the dispatch dates for
the organization's enormous attack into 4G hasn't been declared, it could be as right on time
as the main portion of this current year.

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 CHAPTER – 2
INTRODUCTION ABOUT THE TOPIC

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INTRODUCTION ABOUT THE TOPIC

This undertaking titled "A Study on Reliance Jio: Wi-Fi and 4G LTE Coverage" is being led
to distinguish factors and give progressive 4G LTE inclusion and fast Wi-Fi administrations
of Reliance JIO at all pieces of Hyderabad city.
RJIL has effectively shown legitimate block attempt and checking rules consistence of its 4G
arrange for rapid remote web, telephone calls, video and informing administration crosswise
over nation.
To recognize all the beneath structures in work scope region and set up contacts with the
structure proprietor/affiliation and clarify them the advantages of fast web and 4G network.

• All G+5 (ground floor +five floors) or more structures

• Shopping centers
• Hospitals
• Hotels
• Multiplex
To catch every one of the subtleties of the structure. The factors are associated with this
venture
1. Area
2. Address
3. Building Name
4. Number of Floors
5. Type (business, private, both, Hotel, Hospital)
6. Latitude &Longitude {By utilizing Smart telephone app}
7. Number of Home passes
The Research approach is exploratory with an example size of 704. Information was gathered
through study. The information was broke down by performing chi-square investigation.
Exceed expectations, SPSS were utilized as factual processing programming.

Discoveries:
• Number of home passes relies upon utilizing web
• Number of floors relies upon utilizing web.

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 CHAPTER – 3
REVIEW OF LITERATURE

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REVIEW OF LITERATURE
Coming up next is the writing survey for this examination. The substance have been taken
from a few sources.
"A Study Report, to Reliance Jio: Wi-Fi and 4G LTE Coverage ". The Report is about
"Investigation of market potential for 4G business " and furthermore to think about the client
observations and mentalities towards their present specialist co-op. Fulfillment dimension of
the clients was additionally judged. The client desires were examined completely. Central
point considered in research are: what are the necessities of the organizations dependent on
the information administrations use, significant player in web administrations, and backing to
clients. The examination was directed on organizations fundamentally from Industries like
IT, Education, Manufacturing and others which are situated in Pune city. It is obvious from
the review done that Reliance and Tata are Leading Internet specialist organization; they are
giving items like Data Card, Broadband and so forth to the corporate end clients. A large
portion of the organizations are getting web speed structure 1MBPS-4MBPS. A large portion
of the organizations are having great discernment around 4 G and are eager to change to it
from their present specialist co-op. Speed of 4G is around than 30 to 35 MBPS, is going also
blast the Market. Since lion's share of the organizations are confronting Speed issue with their
current ISP.
4G insurgency is begun in Pune via Airtel. Intense changes and enhancements from 3G
Technology should be a need. Be that as it may, whenever done insightfully and completely,
4G holds huge potential for Pune and can truly make a blast in the IT business, key to the
Indian economy. Subsequently the development from 3G to 4G will be invigorated by
administrations offering upgraded quality, requires expanded transmission capacity, needs
raised complexity of huge scale data arrangements and more likely than not improved
customization abilities to help client requests.
Mudit Ratana Bhalla and Anand Vardhan Bhalla (2010) completed an investigation titled
"Ages of Mobile Wireless Technology: A Survey".This paper will illuminate the
advancement and improvement of different ages of portable remote innovation alongside
their criticalness and focal points of one over the other. In the previous couple of decades,
versatile remote advancements have experience 4 or 5 ages of innovation transformation and
development, to be specific from 0G to 4G. Flow explore in versatile remote innovation
focuses on development execution of 4G innovation and 5G innovation. At present 5G term
isn't authoritatively utilized. In 5G inquires about are being made on advancement of World
Wide Wireless Web (WWWW), Dynamic Adhoc Wireless Networks (DAWN) and Real
Wireless World.
Gurpreet Saini (2009) completed an examination titled "analyzing the 4g portable standard
combination to the lte standard"This investigate contemplate looks at the marvel of the
definitive union to a solitary versatile correspondence standard utilizing a staggered
longitudinal contextual investigation of the LTE standard to investigate the unique
circumstance, procedure and substance of progress related with every pertinent occasion and
the partners engaged with them. The exploration delivers a lot of develops that can be utilized
to portray the union to LTE just as connected to other comparable marvels in rising data and
interchanges innovation open principles.

19
The target of this examination is to address the accompanying exploration question and
produce bits of knowledge:

What are the develops that could be utilized to depict the intermingling to the LTE portable
correspondence standard?
The key commitments of the exploration are:
I) Validating a technique that was recently used to think about the reception of an open
standard to include the marvel of innovation intermingling
ii) Develop a lot of builds portraying the advancement of LTE by considering the union
wonders,
iii) Provide experiences that are applicable to top supervisory crews of firms willing to take
part in the advancement and selection of rising open principles so as to adjust their focused
and item improvement systems.
Subharthi Paul (2008)did an investigation titled "Long haul Evolution (LTE) and Ultra-
Mobile Broadband (UMB) Technologies for Broadband Wireless Access" gives a concise
investigation of Long Term Evolution (LTE) and Ultra-Mobile Broadband (UMB)
Technologies.The development of remote phone advances can be discretely assembled into
different ages dependent on the dimension of development of the fundamental innovation.
The grouping into ages isn't institutionalized on some random measurements or parameters
and all things considered does not speak to a severe division. Be that as it may, it speaks to a
point of view which is ordinarily settled upon, both by industry and the scholarly community,
and subsequently imagined to be an unwritten standard. As of now, there are two noteworthy
endeavors towards the advancement of the people to come - "4G" remote access innovation.
The 3GPP or third Generation Partnership venture (brand named as Long Term Evolution) is
the name of the 4G endeavors being embraced in Europe and the 3GPP2 or third Generation
Partnership venture 2 (brand named as Ultra Mobile Broadband) is the 4G exertion of North
America and parts of Asia. This review endeavors to exhibit a transformative and target
sketch to the advancement endeavors of these advances that mark the fate of wide territory
broadband remote access innovations.
Irfan Ullah (2012) Did an investigation titled"A study and examination of Public WiFi". The
target of this review is to contrast distinctive advancements and WiFi as far as cost factor,
transmission capacity and execution factor, and innovation usage factor The objective of this
proposition is to examine and contrast diverse remote system advances and as spotlight on
accessibility, number of hubs, complete cost, end-client cost, merchant cost, range,
unwavering quality and security. The objective is to think about Local Area Network Wi-Fi
innovation (IEEE 802.11 a/g) with portable remote innovation like 3G, 4G and LTE.
Liwen Zhang (2010) completed an investigation titled "a study on long haul development"
Long Term Evolution (LTE) is a huge task of third Generation Partnership Project (3GPP), at
first proposed on the Toronto meeting of 3GPP in 2004 and formally began as LTE work
thing in 2006. LTE, as a change from the third era (3G) to the fourth era (4G), has
accomplished incredible limit and fast of cell phone organizes without uncertainty. It
characterizes another parcel just wideband radio with level engineering and expect a full

20
Internet Protocol (IP) organize design so as to guarantee voice upheld in bundle space in plan.
Likewise, it is joined with top notch radio methods so as to increase preferred execution over
Code Division Multiple Access (CDMA) approaches. LTE gives versatile bearer transfer
speeds from 1.4 MHz to 20 MHz and recurrence division duplexing (FDD), just as time
division duplexing (TDD). In this paper, it displays a general portrayal of LTE innovation
independently in various parts of LTE design and specialized standards to elucidate how LTE
as a radio innovation accomplishes a superior for cell versatile correspondence frameworks.

Victor Wolfe, William Frobe, Vineetha Shrinivasan, Tsung-Yen Hsieh (2014) Did an
examination titled "Attainability Study of using 4G LTE flags in blend with unmanned
aeronautical vehicles with the end goal of hunt and salvage of torrential slide exploited
people".
This examination report utilizes quantitative information and investigation to investigate the
practicality of utilizing
Fourth Generation Long Term Evolution gadgets that are stacked with an application as a
gadget that can likewise help spare a torrential slide unfortunate casualty's life. Amid the
exploration procedure we investigated getting an Unmanned Aerial Vehicle to the site of a
torrential slide speedier than the momentum hunt and salvage process as long as the exploited
people have a Fourth Generation Long Term Evolution gadget in addition to the stacked
application on them that is announcing their position. Going into this task our examination
group did not realize how well Fourth Generation Long Term Evolution signs would spread
through snow. The investigation of Fourth Generation Long Term Evolution flag engendering
through snow was our essential concentration in this venture so as to decide whether it is
even "plausible" to utilize a PDA as a torrential slide salvage signal.
Sumant Ku Mohapatra1 , BiswaRanjan Swain1 and Pravanjan Das (2015) completed an
examination titled "Thorough Survey of conceivable security issues on 4G systems" gives a
short investigation of late advances in remote system security issues. To begin with, it
ponders the 4G mail dangers and hazard and their plan choices. Second, the security of 4G
engineering with cutting edge arrange security and 8-security measurements of 4G organize.
Third, security issues and conceivable dangers on 4G are examined. At last, proposed four
layer security show which figures out how to guarantee progressively verify parcels
transmission by taking all the essential safety efforts.
Vishalakshi Prabhu , G.S.Nagaraja (2014) completed an examination titled"A Survey on
Quality of Service Provision in 4G Wireless Networks"gives a short investigation of Quality
of Service (QoS), Internet Protocol (IP), heterogeneous system, Cross Layer Design (CLD).
Worldwide numerous versatile administrators, industry specialists, and analysts have various
dreams of potential fourth era (4G) featu
Hamner M., completed an "Examination which has been embraced on the interest and
supply attributes of the Indian media communications showcase, with the point of adding to
the discussion on the adequacy of all inclusive access strategies in creating nations Also, the
structure, improvement and testing of a model for use in assessing the assortment of issues
that sway the broadcast communications segment and influence its maintainability in creating
nations has been finished. The model created believes the media communications division to

21
be a perplexing framework that can be depicted as far as supply (eg foundation) and request
(eg income per capita). To speak to the media communications area, the model epitomizes the
connections and collaborations between six noteworthy classifications including: political,
aggressive and administrative, financial, social, segment explicit and innovation.
As indicated by Dahlman, BWA can consistently be a blend of pre 4G advancements, for
example, versatile WiMax and the main discharge Long Term Evolution (LTE) which have
been in market since 2006 and 2009 separately and frequently marked as 4G in promoting
material, and 4G advances. The present adaptations of the pre 4G innovations don't satisfy
the IMT-Advanced prerequisite. IMT-Advanced consistent adaptation of the over two
guidelines are being worked on and called "LTE Advanced" and "WirelessMAN Advanced"
separately. ITU has chosen that "LTE Advanced" innovation dependent on 3GPP discharge
10 and "WirelessMAN Advanced" innovation dependent on IEEE 802.16m ought to be
agreed the official assignment of IMT-Advanced. Both LTE-Advanced innovation and the
IEEE WirelessMAN - Advanced innovation utilize same key advances viz. Symmetrical
Frequency Division Multiple Access (OFDMA), Multiple Input Multiple Output (MIMO)
and System Architecture Evolution (SAE).
Dodd, A.Z. did and investigation on the across the board appropriation of GSM/CDMA as
2G advances and WCDMA/UMTS/HSPA/CDMA 2000/EVDO for 3G administration. LTE
has been characterized as the subsequent stage in the mechanical guide. LTE advances from
the Third-age innovation which depends on WCDMA and characterizes the long haul
development of the 3GPP UMTS/HSPA cell innovation. The details of these endeavors are
formally known as the advanced UMTS earthly radio access (E-UTRA) and developed
UMTS earthbound radio access organize (E-UTRAN), normally alluded to by the 3GPP
venture LTE. It offers higher information rates, lower idleness and more noteworthy
otherworldly effectiveness than past advancements. LTE underpins superior portable access
practical upto 350Km/h with 500Km/h under thought. Pinnacle information rates extend from
100 to 326.4Mbps on the downlink and 50 to 86.4 Mbps on the uplink relying upon the
reception apparatus setup and 2 adjustment profundity. LTE is perfect with HSPA, UMTS
and GSM-based advancements and consequently offers a basic developmental way for all
current GSM and HSPA administrators. In any case, LTE‟s integral center system likewise
offers the capacity to help the handover of administrations among LTE and CDMA-2000
systems, making it a convincing choice as a subsequent stage for CDMA-2000/EV-DO
administrators too. LTE has been created to offer both Frequency Division Duplex (FDD)
and Time Division Duplex (TDD) modes, empowering TD-SCDMA systems to likewise
make a smooth change to TDD LTE. To be sure, a consolidated FDD and TDD LTE
organization is required to pick up an expansive toehold in numerous business sectors.
Leite, J. originates from IEEE group of conventions and expands the remote access from the
Local Area Network (commonly dependent on the IEEE 802.11 standard) to Metropolitan
Area Networks (MAN) and Wide Area Networks (WAN). It utilizes another physical layer
radio access innovation called OFDMA (Orthogonal Frequency Division Multiple Access)
for uplink and downlink. It gives remote transmission of information utilizing an assortment
of transmission modes, from point-to-multipoint connections to convenient and completely
versatile web get to. As indicated by the business discussion WiMax Forum, numerous
advances as of now accessible for fixed remote access can just give observable pathway
(LOS) inclusion, the innovation behind WiMAX has been enhanced to give non viewable

22
 CHAPTER – 4

OBJECTIVES OF THE STUDY

•To study customer satisfaction level of Reliance Jio products and services.
•To find the market potential and market penetration of Reliance jio products and services
offerings.
•Reachability to the all income groups people at cost effective prices.
•To study and analyse the customer’s preference for 4G services.
• To find out the market share of companies using different operators internet services.

23
 CHAPTER – 5

Research Methodology and Research Design

Type:Exploratory research
Method for Data Collection: Field review

CHAPTER – 5.1
SAMPLE DESIGN
Sampling type:
Area sampling
Sample size:
100 following is the description to sample size determination
Sample Technique
The sample design provides information on the target information and final sample size. I
used conveyed convenient sampling surveyed in research.

24
 CHAPTER – 5.2
DATA COLLECTION

Sources and Methods of Data Collection:

They have used two methods for data collection:- Primary Data:- Survey, Questionnaire ,
Interview

Secondary Data:
Books, Internet

Pilot contemplate was performed to realize the example size and it is determined by utilizing
the equation

Where
Z= Z esteem (for example 1.96 for 95% certainty level)
P=percentage picking a decision, communicated as decimal
C=confidence interim.

Samlpe size: 100.

Data:
Optional and essential information utilized. Optional is gathered from certain confirmed
sources like: [1]&[2]. Essential information was gathered from field study with a structure
survey. There are seven inquiries in the poll. All inquiries meant to accumulate information
identified with kind of the structure, number of home passes, GIS directions of the area, web
utilization, sort of administration.
Statistical tools:
Cross tabulation, chi-square test, Likelihood ratio , association measures.
Tool used in Interpretation of the information:
SPSS (Software Package For Statistical Analysis), Excel.

25
 CHAPTER – 5.3
DATA ANALYSIS AND INTERPRETAION

26
DATA ANALYSIS
CHI SQUARE ANALYSIS:

What is chi-square analysis?

A chi-squared test, likewise alluded to as χ test (or chi-square test), is any measurable theory
test in which the inspecting dissemination of the test measurement is a chi-square
appropriation when the invalid speculation is valid. Chi-squared tests are frequently
developed from a whole of squared blunders, or through the example change. Test
measurements that pursue a chi-squared appropriation emerge from a suspicion of
autonomous typically disseminated information, which is legitimate by and large because of
as far as possible hypothesis. A chi-squared test would then be able to be utilized to dismiss
the theory that the information are free.

Additionally considered a chi-square test is a test in which this is asymptotically valid,

implying that the examining appropriation (if the invalid speculation is valid) can be made to
estimated a chi-square dispersion as intently as wanted by making the example measure
sufficiently vast. The chi-squared test is utilized to decide if there is a huge distinction
between the normal frequencies and the watched frequencies in at least one classes. Does the
quantity of people or items that fall in every class vary altogether from the number you would
anticipate.

27
 1. Using internet vs. Number of Home passes Cross tabulation

Count

Number of Home passes Total

0 to 160 160 to 320 640 to 800

0 to 100 702 1 0 703

Using Internet
400 to 500 0 0 1 1
Total 702 1 1 704

Out of total 704 buildings surveyed, 702 buildings has home passes less than 160 in this
category less than 100 home passes use internet. There is only one building in which less than
100 home passes use internet, but in another building it was observed that 400 to 500 home
passes use internet.
Analysis:
Out of total 704 buidings conducted in the survey most of the houses that
were conducted in the survey was using internet

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 704.000a 2 .000

Likelihood Ratio 15.112 2 .001
Linear-by-Linear Association 661.619 1 .000
N of Valid Cases 704

Interpretation:

Since the p-value is less than 0.05 (i.e. 0.000< 0.05), the null hypothesis is rejected.
So, there is strong evidence for the alternative hypothesis that the internet usage depends on
number of home passes.

28
 Finding: internet usage depends on number of home passes.

Analysis:

Since the p value is less than 0.05 it means that the null hypothesis was
rejected which means the internet usage is depends upon the no of homes passes , Greater
then home passes ,Higher will be the internet usage

Symmetric Measures:

Value Asymp. Std. Approx. T Approx

Error . Sig.

Interval by
Pearson's R .970 .040 105.944 .000c
Interval
Ordinal by Spearman
.708 .250 26.533 .000c
Ordinal Correlation
N of Valid Cases 704

Interpretation :
Since the Pearson correlation is 0.970 so, there is positive and strong relationship and p-value
is 0.000 < 0.05 that means increase or decrease in one variable significantly relate to increase
or decrease in second variable. There is relationship between number of home passes and
internet usage.

29
30
 2. Building type vs. Using internet Cross tabulation:

Count

Using internet Total

0 to 100 400 to 500

Commercial 132 0 132

Hospital 11 0 11

Building type Hotel 8 0 8

Residential 495 1 496

Both 57 0 57
Total 703 1 704

Out of 704 Buildings, 495 Residential buildings are using Wi-Fi in the range of 0
to 100.

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square .420a 4 .981

Likelihood Ratio .701 4 .951

N of Valid Cases 704

Interpretation :

Since the p-value is Greater than 0.05 (i.e. 0.981> 0.05), the null hypothesis is accepted. So,
there is no evidence that relationship between using Internet and building type

Analysis:

The internet usage depends upon the building type , the residential building using use most
internet than the others.

31
32
3. Building type vs. Using Diff. Internet Brands Cross tabulation:

Count

Using Diff. internet Brands Total

1 2 4 5

Commercial 0 35 54 43 132

Hospital 0 4 5 2 11
BUILDING
Hotel 0 4 3 1 8
TYPE
Residential 2 101 226 167 496

Both 0 9 25 23 57
Total 2 153 313 236 704

Out of 704 building, 313 building are using 4 different brands, 236 Building are using
5 brands.

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 10.870a 12 .540

Likelihood Ratio 10.922 12 .536
N of Valid Cases 704

Interpretation:

Since the p-value is Greater than 0.05 (i.e. 0.540> 0.05), the null hypothesis is accepted. So,
there is no evidence that relationship between using different Internet brands and building type.

Analysis:

Out of 5 brands most of the building using Reliance jio services . the p value is
greater than 0.05 which means that there is no relationship between diff brands and building
type which means the internet brands does not depend upon building types

33
34
4. Building type vs. Number of Floors Cross tabulation:

Count

Floors

5 6 7 8 9 10

Commercial 101 20 6 1 3 1

Hospital 6 3 1 0 1 0

Building type Hotel 6 2 0 0 0 0

Residential 446 30 13 4 2 1

Both 49 5 3 0 0 0
Total 608 60 23 5 6 2

Out of 704 buildings, 608 building having 5 floors,60 buildings having 6floors, 23 building
having 7floors.

Building type vs. Floors Cross tabulation:

Count

Total

Commercial 132

Hospital 11

BUILDING TYPE Hotel 8

Residential 496

Both 57
Total 704

Out of 704 building, 496 buildings are residential, 132 buildings are commercial, 57
buildings are both, 11 buildings are hospital and 8 buildings are hotel

35
Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 40.068a 20 .005

Likelihood Ratio 31.069 20 .054

N of Valid Cases 704

Interpretation:

Since the p-value is less than 0.05 (i.e. 0.000< 0.05), the null hypothesis is rejected.
So, there is strong evidence that there is relationship between building type vs. number of
floors.

Analysis:

Out of 704 buildings, 608 building having 5 floors,60 buildings having 6floors, 23
building having 7floors using reliance jio services. Since the p value is less than 0.05 which
means there is relationship between building type vs no. of floors.

36
37
5. Building type vs. Number of Home passes Cross tabulation:

Count

Number of Home passes Total

0 to 160 160 to 320 640 to 800

Commercial 132 0 0 132

Hospital 11 0 0 11

Building type Hotel 8 0 0 8

Residential 494 1 1 496

Both 57 0 0 57
Total 702 1 1 704

Out of 704 Buildings, 702 buildings having 0 to 160 home passes, 1 building having
160-320, 1 building having 640-800.

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square .841a 8 .999

Likelihood Ratio 1.403 8 .994
N of Valid Cases 704

Interpretation:

Since the p-value is Greater than 0.05 (i.e. 0.999> 0.05), the null hypothesis is
accepted. So, there is no evidence that relationship between using number of home passes and
building type.

Analysis:

Out of 704 Buildings, 702 buildings having160 home passes, 1 building having
320, 1 building having 800.The higher using wifi building residential 496. .

38
39
6.Floors vs. Number of Home passes Cross tabulation:

Count

Number of Home passes Total

0 to 160 160 320 640 to 800

5 608 0 0 608

6 60 0 0 60

7 22 0 1 23
Floors
8 5 0 0 5

9 5 1 0 6

10 2 0 0 2
Total 702 1 1 704

Out of 704 Buildings, 608 buildings of 5 floors having 0 to 160 home passes, 60 buildings of
6 floors having 0 to 160 home passes, 1 building of 7 floors having 640 to 800 home passes,
1 building of 9 floors having 160 to 320 home passes.

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 146.147a 10 .000

Likelihood Ratio 16.588 10 .084
Linear-by-Linear
15.937 1 .000
Association
N of Valid Cases 704

Interpretation1 :

Since the p-value is less than 0.00 (i.e. 0.000< 0.05), the null hypothesis is
rejected. So, there is strong evidence that relationship between number of home passes vs.
number of floors.

40
Analysis:

Total no. of home passes using internet different floors in different buildings. So
there is strong evidence that relationship between number of home passes vs number of
floors.

Symmetric Measures:

Value Asymp. Std. Approx. Approx.

Errora Tb Sig.

Interval by
Pearson's R .151 .053 4.035 .000c
Interval
Ordinal by Spearman
.149 .052 3.982 .000c
Ordinal Correlation
N of Valid Cases 704

Interpretation 2:
Since the Pearson correlation is 0.151 so, there is positive and strong relationship and
p-value is 0.000<0.05 that means increase or decrease in one variable significantly relate to
increase or decrease in second variable

41
42
 7. Floors vs. Using WIFI Cross tabulation:

Count

Using Internet Total

0 to 100 400 to 500

5 608 0 608

6 60 0 60

7 22 1 23
Floors
8 5 0 5

9 6 0 6

10 2 0 2
Total 703 1 704

Out of 704 buildings, 608 buildings of 5 floors by using internet 0 to 100, 1 building
of 7 floors by using internet 400 to 500

Chi-Square Tests:

Value df Asymp. Sig. (2-sided)

Pearson Chi-Square 29.651a 5 .000

Likelihood Ratio 6.885 5 .229

Linear-by-Linear Association 7.220 1 .007

N of Valid Cases 704

Interpretation 1:

Since the p-value is less than 0.00 (i.e. 0.000< 0.05), the null hypothesis is
rejected. So, there is strong evidence that relationship between using internet vs. number of
floors.

43
Analysis:

Total no. of floor are using wifi in 1 building 7 floors are calculate the using
internet.Since the p value is less than 0.00 null hypothesis is rejected, so the relationship in
which the calculate using wifi internet building and floors.

Symmetric Measures:

Value Asymp. Std. Approx. Approx.

Errora Tb Sig.

Interval by
Pearson's R .101 .051 2.699 .007c
Interval
Ordinal by Spearman
.102 .051 2.716 .007c
Ordinal Correlation
N of Valid Cases 704

Interpretation 2:
Since the pearson correlation is 0.101 so, there is positive and no relationship

44
45
 8. Floors vs. Using Diff. Wi-Fi Brands Cross tabulation:

Count

Using Diff. internet Brands Total

1 2 4 5

5 2 145 268 193 608

6 0 7 23 30 60

7 0 1 13 9 23
Floors
8 0 0 2 3 5

9 0 0 5 1 6

10 0 0 2 0 2
Total 2 153 313 236 704

Out of 704 buildings having, 313 buildings having 4 different internet brands,236 buildings
having 5 brands, 153 buildings having 2 brands, 2 buildings having 1 brand.

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 22.992a 15 .084

Likelihood Ratio 27.321 15 .026

Linear-by-Linear Association 9.467 1 .002

N of Valid Cases 704

Interpretation1:

Since the p-value is Greater than 0.05 (i.e. 0.999> 0.05), the null hypothesis is accepted. So,
there is no evidence that relationship between using number of different brands and floors.

Analysis:

Using different internet brands in different floors.The out of 704 building having
and the 2 buildings using 1 brands. So the different building and different floors are different
brands using .Since the null hypothesis is accepted.

46
Symmetric Measures:

Value Asymp. Std. Approx. T Approx.

Error Sig.

Interval by
Pearson's R .116 .023 3.096 .002c
Interval
Ordinal by Spearman
.131 .033 3.495 .001c
Ordinal Correlation
N of Valid Cases 704

Intrepretaion2:

Since the Pearson’s correlation is 0.116 so, there is positive and no relationship.

47
48
 9. Number of Home passes vs. Using Diff. internet Brands Cross tabulation:

Count

Using Diff. internet Brands Total

1 2 4 5

0 to 160 2 153 312 235 702

Number of Home passes 160 to 320 0 0 1 0 1

640 to 800 0 0 0 1 1
Total 2 153 313 236 704

Out of 704 buildings, 312 buildings of 0 to 160 home passes are having 4 internet brands, 1
building of 640 to 800 home passes are having 5 internet brands.

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 3.234a 6 .779

Likelihood Ratio 3.809 6 .703

Linear-by-Linear Association .996 1 .318

N of Valid Cases 704

Interpretation1:

Since the p-value is Greater than 0.05 (i.e. 0.779> 0.05), the null hypothesis is accepted. So,

there is no evidence that relationship between Number of home passes and floors

Analysis:
Out of 704 buildings,home passes are having 4 internet brands,amd 640 to 800
home passes are having 5 internet brands using. Since the null hypothesis is accepted p-
value is greater than 0.05. so there is no evidence that relationship between number of home
passes and floors.

49
Symmetric Measures:

Value Asymp. Std. Approx. Approx.

Errora Tb Sig.

Interval by
Pearson's R .038 .019 .998 .319c
Interval

Ordinal by Spearman
.027 .029 .726 .468c
Ordinal Correlation

N of Valid Cases 704

Intrepretation2:

Since the Pearson’s correlation is 0.038 so, there is positive and no relationship.

50
10. Using WIFI vs. Using Diff. internet Brands Cross tabulation:

Count

Using Diff. internet Brands Total

1 2 4 5

0 to 100 2 153 313 235 703

Using WIFI
400 to 500 0 0 0 1 1
Total 2 153 313 236 704

Out of 704 buildings,313 buildings of 0 to 100 using internet having 4 different

brands,1 building of 400 to 500 using internet having 5 different brands.

Chi-Square Tests:

Value Df Asymp. Sig. (2-sided)

Pearson Chi-Square 1.986a 3 .575

Likelihood Ratio 2.189 3 .534

Linear-by-Linear Association 1.007 1 .316

N of Valid Cases 704

Interpretation1:

Since the p-value is Greater than 0.05 (i.e. 0.575> 0.05), the null hypothesis is accepted. So,
there is no evidence that relationship between using internet and using different brand

51
 Value Asymp. Std. Approx. Approx.
Errora Tb Sig.

Interval by
Pearson's R .038 .019 1.004 .316c
Interval
Spearman
Ordinal by Ordinal .047 .023 1.239 .216
Correlation
N of Valid Cases 704

Intrepretation2:

Since the Pearson’s correlation is 0.038 so, there is positive and no relationship.

Analysis:
Since the Pearson’s correlation is 0.38 which is positive an there is no relationship
It means that most of the people willing to use Reliance jio 4G services and most of
the people using wifi services

52
 CHAPTER – 6

CONCLUSION AMD SUGGESTIONS

SUGGESTTIONS

1. Wi-Fi usage depends on Number of home passes

2. Wi-Fi usage depends on Type of building
3. Number of different brands depends on Type of buildings
4. Building type depends on Number of floors
5. Type of buildings depends on number of home passes
6. Number of home passes depends on Number of floors
7. Wi-Fi usage depends on Number of floors.
8. Number of different brands usage depends on Number of floors
9. Number of different brands depends on Number of home passes
Wi-Fi usage depends on Number of different brands

53
CONCLUSION
From the above details I conclude that most of the customers are willing to go with Reliance
4G services, as most of them are satisfied with the free WI-FI services which are the main
advantage of the organization to attract the customers. Beta version of 4g has been tested
successfully and the customer satisfaction is highly met which implies that the Reliance JIO
will compete with other network service providers also after the commercial launch.

54
 BIBLIOGRAPHY AND REFRENCES

[1] Available from https://en.wikipedia.org/wiki/4G#India

[2]Available from www.trai.gov.in

[3] Berge Ayvazian,(2014),”lessons for 4G in india” available at

http://www.4gworldindia.com/BlogDetails.aspx?pressid=pressRe3&id=news

[4] Available from http://www.4gon.co.uk/solutions/introduction_to_4g.php

[6] Available from http://gadgets.ndtv.com/internet/news/reliance-industries-to-invest-over-

rs-250000-crores-in-digital-india-710273

Available from http://gadgets.ndtv.com/internet/news/reliance-industries-to-invest-over-rs-

250000-crores-in-digital-india-710273

[7] Available from http://www.nextbigwhat.com/reliance-jio-4g-plans-297/

[8] Available fromhttp://profit.ndtv.com/news/corporates/article-reliance-jio-to-launch-beta-

programme-to-assess-4g-network-quality-1200326?utm_source=taboola

[9] Available from

http://www.livemint.com/Industry/JFLXaQLiWeKnvoVoC1B5BM/RelianceJiotostartvoiceda
taservicesinfivecitiesby.

[10] Available from

http://www.telecomwatch.in/newsflash/newsflash.aspx?t1=1/22/2014&redir

[11] available from http://www.cerebralbusiness.com/lte/

[12] available from http://www.reliance4g.co.in/p/reliance-jio-infocomm.html

55
 ANNEXURE

Questionnaire

1. Which operator service do you use?

(A) Reliance jio (B) Airtel (C) Vodafone
(D) BSNL (E) Aircel (F) Idea

2. What is your monthly average expenditure on mobile?

(A) Below 100 (B) 100-500
(C)500-1000 (D) above 1000

3. Are you aware about reliance jio?

(A) Yes (B) No

4. How long you are using reliance jio services?

(A) Less than a month (B) 1 month to 6 months

(C) 6 month to 12 month (D) above 1 year

6. Which of the features you are specially concerned while purchasing sim card?
(A) Connectivity (B) Schemes and discounts
(C) 4G network (D) Unlimited calls & SMS

7. Which of the features you like most in reliance jio?

(A) Data services (B) Unlimited calls
(C) 4G network converge (D) Value added services

8. Are you satisfied with reliance jiowifi and 4G LTE?

(A) Yes ( No)

56
 9. What should be improved in reliance jio?
(A) Network coverage (B) Remove calling congestions
(C) Internet speed (D) Others

10. Are you aware about jio prime offers?

(A) Yes (B) No

11. Do you think jio prime plans are better than other telecom company plans?
(A) Yes (B) No

12. Which operator you prefer the most?

(A) Reliance jio (B) Airtel
(C) Vodafone (D) Idea
(E) Aircel

13. Are you satisfied with retailer service it helps to resolve your problem quicky?
(A) Yes (B) No

14. Jio retailer is every where available and do you have facing any problems regarding
jio retailer?
(Yes) (B) No

57