RICA JAYNE PINGOL

Houston, TX

OBJECTIVE To obtain a position that allows me to utilize and enhance my current skills and attain new ones. I
want to gain experience that will help with my career development.

SKILLS & ABILITIES Various experiences with Windows 7, Microsoft Office 2010: Word, Excel, Access, PowerPoint,
Internet Explorer

Certifications: Occupational Safety and Health Administration (OSHA), Microsoft Office Specialist
(MOS): Word, PowerPoint, Excel

Experience in scheduling events/conferences, as well as setting up a conference room prior to the

time of the conference.

Experience in data entry, filing, and doing inventory.

Detail-oriented and self-motivated to do well in everything I do. Can manage my time well.

EXPERIENCE INTERN AS BUSINESS ADMIN ASSISTANT, SHELL CO, HOUSTON, TX

JUN 2014 – AUG 2015
During my time at this establishment I was responsible for revising or creating and editing
spreadsheets and PowerPoint presentations. I was responsible for keeping track of and updating
employee’s contracts to continue further access to their computers. I occasionally assisted in setting
conferences and handled the catering for those conferences. I was also responsible for keeping
copy rooms and coffee areas clean and stocked.
CHURCH YOUTH GROUP LEADER
SUMMER 2013 – PRESENT
I led children/teens between the ages of 11-18 from Summer 2013 – Summer 2016. I conducted
meetings to encourage and advise them on school, work, church, etc. Along with other group
leaders, we prepared activities to improve the physical body and the mind. Currently, I assist people
18 years or older as well as children 10 years old and below. I create schedules using Excel to
assign the older youth with a child every week. I also conduct meetings/caucuses to discuss ways
to improve our organization and hold events for all children and adults to attend to.
DENTAL OFFICE ASSISTANT, ASSET DENTAL, PEARLAND, TX
JUN 2018 – AUG 2018
In my employment as a dental office assistant, I made phone calls to confirm appointments, scan
and file documents, I clean the rooms after each patient and I clean all the instruments and make
sure they are properly sterilized. Some of my other tasks include restocking each room with the
materials needed.
APPLE INC., TECH SUPPORT ADVISOR
MAR 2019 – PRESENT
I assist customers with technical issues, and occasionally non-technical issues. I transfer calls to the
proper department when needed. I set appointments at retail stores for the customers. I guide them
with trouble shooting in the best way possible.

EDUCATION ALIEF ELSIK HIGH SCHOOL, HOUSTON, TX

JUNE 2015
 GPA 3.4 out of 4, top 5% of my class
 Academic excellence all four years of high school
 Business Professionals of America (BPA) student
HOUSTON COMMUNITY COLLEGE, HOUSTON, TX
AUGUST 2015 – JULY 2018
 Academic Excellence, Deans List
UNIVERSITY OF HOUSTON, HOUSTON, TX
AUG 2018 – PRESENT
 Majoring in Human Resources Development, Minor in Human Resource
Management
 Currently at a 4.0 GPA
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