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Instruction :
Write down your own example for each step of medical interview! You have to read
the example in the reference before you make your own.
Practice your own example and you should choose one as your favourite one!
No Skills
Initiating the session
1. GREET patient and obtain patient’s name
5. NEGOTIATES AGENDA taking both patient’s and doctor’s perspective into account
Gathering Information
6. ENCOURAGE PATIENT TO TELL STORY of problems from when first started to the present in own words
(clarifies reason for presenting now)
7. LISTEN ATTENTIVELY, allows patient to complete statement without interruption and leaves space for patient
to think before answering or go on after pausing
2
8. FACILITATES PATIENT’S RESPONSES VERBALLY AND NON VERBALLY (use encouragement, silence,
repetition, paraphrasing, interpretation)
9. USE concise, EASILY UNDERSTOOD QUESTIONS AND COMMENTS, avoids jargon
12. EXPLORES CONCERNS (including worries, effects on lifestyle) regarding each problem
15. SUMMARIZES AT THE END OF A SPECIFIC LINE OF INQUIRY to verify own interpretation of what
patient has said, to ensure no important data were omitted
16. PROGRESSES, USING TRANSLATON STATEMENTS; includes rationale for next session
BUILDING RELATIONSHIP
18. USING APPROPRIATE NON-VERBAL BEHAVIOUR
Demonstrates appropriate non–verbal behaviour:
Provides support:
Deals sensitively:
20. INVOLVING THE PATIENT
Shares thinking:
Explains rationale :
Involves patient:
Encourages patient to contribute their thoughts:
Negotiates plan:
Offers choices:
Safety nets:
Final check: