How Teams uses Exchange

• Compliance features
• Chat stored in Exchange Online mailbox
• Meeting information
• Changing user profile picture
• Call History and Voicemail
• Connector configuration
• Fully supported with Exchange Online
• Limitations with Exchange Server or Exchange Online Dedicated – Legacy
• Exchange On-premises homed users
• Limited features supported with Exchange Hybrid for on-premises homed users
• Exchange on-premises without hybrid not supported
Exchange feature matrix
Modify
Create and user Access Add and
User's mailbox is hosted view profile Outlook configure
in: eDisovery Legal Hold Retention meetings picture contacts Voicemail connectors
Exchange Online Yes Yes Yes Yes Yes Yes Yes Yes

Exchange Online Yes Yes Yes Yes Yes Yes Yes Yes
Dedicated vNext

Exchange Online Yes** No No No No No Yes No

Dedicated – Legacy* (Exchange
2013+)
Exchange on-premises* Yes** No No Yes No No Yes No
(Exchange (Exchange
2016 CU3+) 2013+)

* sync to Azure AD required

** feature needs to be enabled via support case
Microsoft Teams and Exchange on-premises
For the full Microsoft Teams experience, every user should be enabled for Exchange Online,
SharePoint Online, OneDrive for Business and Office 365 Group creation.

Exchange Online
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

Exchange Online
Dedicated vNext ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

Exchange Online Yes (must Yes (must

Yes
Dedicated – Legacy be on
✕ ✕
be on
✓ ✕ ✕ ✓ ✓ ✕ (Exchange ✕ ✓ ✓
allowed allowed
2013+)*
list) list)
Exchange on- Yes (must Yes (must
Exchange Yes
premises be on
✕ ✕
be on
✓ 2016 CU3 ✕ ✓ ✓ ✕ (Exchange ✕ ✓ ✓
allowed allowed
or later 2013+)*
list) list)

https://docs.microsoft.com/en-us/microsoftteams/exchange-teams-interact
 Data flows through the compliance boundary
The compliance boundary is where Microsoft can manage the security and privacy of customer data

Data posted to a channel

Connectors
compliance boundary
Data posted to a channel
Standard Teams User Browser, Email a channel
user Desktop ,Mobile
Query to Giphy
Giphy
Guest added
Guest user Push notifications to Apple or Google to
via AAD B2B Push Notifications
Microsoft (Mobile notify mobile client
Anonymous user Anonymous join to a Teams Optional Box, Dropbox, Google drive, Citrix
Other Cloud
joining a meeting meeting storage (3rd party) Fileshare
Get a preview of a URL that is posted to a
URL Preview message
Communication between Federation
multiple tenants communication
Any third-party tab is hosted outside the
Tabs compliance boundary
Any third-party App/bot or line of business app
Apps/Bots is hosted outside the compliance boundary
Graph APIs can be exposed to line of
Graph API
business apps or 3rd party apps
Enables inbound/outbound calling outside
Calling Plan (PSTN) the organization

Key 2-way communication Inbound data Outbound data

Exchange Hybrid requirements
• AAD Connect with writeback is required
• In order to make Groups available for on-premises users
• Prerequisites
• AAD premium license required for writeback
• Exchange hybrid configured
• One of the minimum version of
• Exchange 2013 with CU11
• Exchange 2016 with CU1
• Exchange Hybrid requires the latest or prior to latest CU
Exchange Server and eDiscovery
• eDiscovery is always done against Exchange Online
• Channel messages are stored in group mailbox which is always online
• Chat messages need to be stored in a user mailbox
• Enabling eDiscovery for Teams users with Exchange on-premises mailbox
• Users need cloud equivalent of mailbox for chat eDiscovery
• Feature can be enabled via support process
• Once enabled, Teams will create cloud equivalent mailbox and use for chat
• Content will remain intact if mailbox is migrated from on-premises to online
Configuring Voicemail With Exchange
Server
• Minimum version: Exchange 2013
• Exchange Web Service
• EWS needs to be reachable from internet
• Requires DNS records to be published
• Directory Synchronization
• On-premises and online accounts need to be synchronized
• OAuth
• Required for trust relationship between server and service
• Exchange UM License
• Users with on-premises Exchange nevertheless need Exchange Online (Plan 2) licenses assigned
Workaround for unsupported features
• Teams meetings
• On Windows PCs can be scheduled with Teams add-in for Outlook
• Meeting invites will be on calendar across platforms
• Profile picture
• Can be changed in Office 365 portal
• Connectors
• Can still be used, just not configured by user with on-premises mailbox