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Best-Value Procurement in Design-Bid-Build Construction

Projects: Empirical Analysis of Selection Outcomes


Phuong H. D. Nguyen, S.M.ASCE 1; Brian C. Lines, Aff.M.ASCE 2; and Dai Q. Tran, M.ASCE 3

Abstract: Best-value (BV) procurement is increasingly used in conventional design-bid-build (DBB) delivery, which raises questions
regarding the influence of qualifications-based evaluation criteria when selecting construction contractors. The objectives of this study
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are to (1) examine BV procurement outcomes that can be expected from DBB projects, (2) determine which evaluation criteria have the
greatest dispersion among competing contractors, and (3) identify whether a relationship exists between cost- and qualifications-based
proposal submissions. A sample of 162 public institutional BV-procured DBB projects was collected that include evaluation results of
684 contractor proposals. Both descriptive and inferential statistics were used, including coefficient of variation and correlation analy-
sis of evaluation criteria. The results show that BV-selected contractors offer substantial qualifications benefits in comparison with
lowest- and average-bidder alternatives. Certain qualifications-based criteria, such as technical proposals, contractor interview scores,
and safety proposals were found to have a greater dispersion among competing bidders than cost proposals. Contributions of this study
to the body of knowledge include a sizable empirical data set of BV-procured DBB projects in the vertical sector and a unit of measure
that considers dispersion among competing contractor proposals. In current construction industry practice, it is recommended that
project owners consider BV for complex DBB projects and prioritize certain qualifications-based criteria that are well-suited for differ-
entiating between competing contractor proposals. DOI: 10.1061/(ASCE)CO.1943-7862.0001550. © 2018 American Society of Civil
Engineers.
Author keywords: Best-value procurement; Design-bid-build; Bidding cost; Qualifications-based evaluation criteria; Coefficient of
variation; Kruskal-Wallis H test.

Introduction effective strategy to improve project outcomes and enhance consis-


tent project performance (Tran et al. 2016). BV procurement of
Although the majority of construction services are still awarded contractors in DBB projects is a departure from conventional
using low-bid (LB) methods, the best-value (BV) procurement cost-based procurement methods, where the lowest bidding con-
method is becoming increasingly common in the industry (AGC tractors are typically selected so long as their bid is deemed respon-
and NASFA 2008). BV procurement is defined as a method that sible and responsive to the owner’s requirements. When using LB
concentrates on achieving the highest value by considering both procurement methods, project owners inherently presume that con-
cost- and qualifications-based criteria in the selection process struction performance is approximately equivalent regardless of
(El Wardani et al. 2006; MnDOT 2012). There are several trends which contractor is selected (Schleifer 2017). Additionally, cost
in the construction industry that have led to the increased use of BV is the only meaningful criterion that separates competing bidders
procurement. First, the expansion of alternative project delivery under LB procurement. Professional associations in the construc-
methods (APDMs) has established more widespread familiarity tion industry, including the Associated General Contractors of
with non-low-bid procurement methods (McKeon 2016; Schleifer America (AGC 2009, 2017), the Design-Build Institute of America
et al. 2014). APDMs such as design-build (DB), construction (DBIA 2012), the American Institute of Architects (AIA)
manager/general contractor [CMGC or construction management
(Sandquist 2007), the Construction Management Association of
at risk (CMAR)], and integrated project delivery (IPD) are com-
America (McKeon 2016), and the Associated General Contractors
monly procured using BV or qualifications-based selection (QBS)
of America and National Association of State Facilities Adminis-
rather than LB (Molenaar et al. 2010; AGC 2009). Second, the im-
trators (AGC and NASFA 2008), however, have argued that con-
plementation of BV has recently expanded into DBB projects as an
tractors’ performance should not be treated like a commodity. In
1 fact, contractors’ performance varies according to past perfor-
Ph.D. Student, Dept. of Civil, Environmental and Architectural Engi-
neering, Univ. of Kansas, 1530 W. 15th St., 2150 Learned Hall, Lawrence, mance, key personnel, project approaches, and related experience
KS 66045 (corresponding author). Email: phuonghdnguyen100@ku.edu (AGC 2017). Yu and Wang (2012) emphasized that BV procure-
2
Assistant Professor, Dept. of Civil, Environmental and Architectural ment, which combines cost and qualifications, may represent the
Engineering, Univ. of Kansas, 1530 W. 15th St., 2135B Learned Hall, most advantageous procurement method for the project owner.
Lawrence, KS 66045. Email: brianlines@ku.edu The current body of knowledge lacks extensive and quantitative
3
Assistant Professor, Dept. of Civil, Environmental and Architectural data sets of BV procurement applied in the DBB delivery system.
Engineering, Univ. of Kansas, 1530 W. 15th St., 2135C Learned Hall, To address this gap, and provide owners with a more complete
Lawrence, KS 66045. Email: daniel.tran@ku.edu
understanding of how BV procurement may be used in DBB proj-
Note. This manuscript was submitted on December 13, 2017; approved
on April 17, 2018; published online on July 18, 2018. Discussion period ects, the main objectives of this study include
open until December 18, 2018; separate discussions must be submitted • Analyzing empirical data on bid costs, schedule proposals, and
for individual papers. This paper is part of the Journal of Construction owner evaluation scores of all qualifications-based criteria for each
Engineering and Management, © ASCE, ISSN 0733-9364. competing bidder collected from 162 BV-procured DBB projects;

© ASCE 04018093-1 J. Constr. Eng. Manage.

J. Constr. Eng. Manage., 2018, 144(10): 04018093


• Investigating if BV procurement outcomes differ from tradi- and engineering (A/E) services in the United States have been pro-
tional LB procurement outcomes and, if so, to understand the cured via QBS methods. The Brooks Act (ACEC 2018) requires all
extent to which owners gain benefits in the form of greater qua- federal agencies to use QBS for A/E procurements, and many states
lifications among selected contractors; have adopted “mini-Brooks” policies that emulate the federal legis-
• Evaluating the dispersion among competing contractor propo- lation (DBIA 2012; McKeon 2016). A fundamental premise behind
sals for common evaluation criteria; the purpose is to identify the use of QBS in A/E is that the procurement process occurs when
evaluation criteria that achieve the largest differential between the project’s design is not yet complete (or has yet to be started);
competing contractors; and therefore, the lack of scope definition makes it difficult for A/E
• Determining whether a relationship exists between contractor firms to provide accurate pricing without more detailed discussion
bid costs and the evaluation scores received on their qualifications of the owner’s project needs and priorities (Chinowsky and
proposals, which shed light on whether the selection of a more Kingsley 2009). Furthermore, the A/E industry is widely perceived
qualified contractor comes at a greater bid cost to the owner. as a professional service where a firm’s past performance, qualifi-
The following sections summarize the literature review and cations, and technical proposal are critical to achieving successful
present research methodology, and discuss the key findings in design outcomes (Christodoulou et al. 2004).
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detail.

BV Procurement in Construction
Literature Review BV procurement theoretically achieves a balance between LB and
QBS methodologies by considering both cost and qualifications
A number of studies have discussed different procurement proc-
criteria. Previous research has demonstrated various benefits of BV
esses used in the construction industry. The typical procurement
procurement in the construction industry compared with the tradi-
procedures are LB, QBS, and BV.
tional LB system. For example, Perrenoud et al. (2017) found that
contractors who received more favorable qualifications-based
LB Procurement in Construction evaluation scores tended to achieve better performance in project
LB traditionally provides several benefits to construction owners. quality, professionalism, risk communication, and overall customer
The first benefit is in terms of short-term monetary savings because satisfaction. BV has also been shown to achieve a reduction in cost
the owner is guaranteed to achieve the lowest cost option at the time growth, schedule growth, disputes, and claims (Abdelrahman et al.
of bidding. The second benefit relates to simplicity of the procure- 2008).
ment selection process (Yu and Wang 2012). In highway construc- Researchers have found that BV procurement brings benefits to
tion projects, LB is often supported by federal, state, and municipal both construction owners and contractors. For example, Gransberg
legislation due to the transparency it fosters in the evaluation pro- and Shane (2015) identified BV as a procurement method which
cess as the lowest bidder is readily discernable (Gransberg and can achieve greater consistency in long-term project performance.
Ellicott 1997; Tran et al. 2016). Abdelrahman et al. (2008) reported that BV has been found to
Despite its advantages and widespread use, LB procurement has achieve positive project performance due to its emphasis on
several drawbacks. For example, LB excludes quality considera- value-added services and qualifications-based criteria. Ahmed et al.
tions during the evaluation process, such as a contractor’s technical (2012) emphasized the need for BV in contractor selection for high-
proposal, past performance, and other qualifications-based criteria way projects rather than conventional LB due to the ability to con-
(Ahmed et al. 2012). Researchers (e.g., El Wardani et al. 2006; sider the contractor’s responsibility for maintenance across the
Richey 2012) have also found that LB has been linked to incon- project’s operational life span. According to Sullivan and Guo
sistent performance during the construction phase. Through analyz- (2009), BV procurement can benefit contractors by providing im-
ing 70 vertical construction projects, El Wardani et al. (2006) found proved cash flow and increased profitability because it can lead to a
that LB-procured projects suffered 9 and 5.6% greater cost and more performance-based project environment.
schedule growth, respectively, when compared with similar proj- It is important that many professional organizations in the de-
ects procured via BV methods. Richey (2012) noted a new library sign and construction industry support the use of BV for procuring
project in Palo Alto, California, that accrued $1.7 million in change construction services and have lobbied for its continued growth.
orders and a one-year delay. The LB-selected contractor was The AIA promotes the potential of qualifications-based evaluation
awarded with an initial bid that was $8 million below the estimated criteria in providing better contractor selection outcomes in terms
cost of $32 million. In this project, a dispute arose when the owner of cost savings and value engineering (Sandquist 2007). The
alleged the contractor had bid as low as possible and then submitted Construction Management Association of America (CMAA) has
an unreasonable number of requests for information and change promoted the use of qualifications-based criteria as an essential as-
orders. Conversely, the contractor argued that the design and spec- pect of procuring construction management services which poten-
ifications were not explicitly defined, which caused substantial cost tially increases project performance (McKeon 2016). A joint
growth and delays (Richey 2012). Such disputes are not uncommon publication between the AGC and the NASFA advocated for
in traditional LB systems (Sandquist 2007). and defined recommended best practices for owners to use in
BV procurement (AGC and NASFA 2008). Additionally, both
the Design-Build Institute of America (DBIA) and AGC identified
QBS in Construction qualifications-based criteria as important in achieving lower final
QBS is defined as a procurement system which completely concen- project costs regardless of project delivery method (DBIA 2012;
trates on the evaluation of qualifications-based criteria and does not AGC 2009).
include consideration of cost proposals. The use of QBS in the con-
struction sector is rare and generally confined to APDM projects.
BV Procurement in DBB Projects
Previous research has indicated that owners tend to favor noncost
criteria over time when they become more experienced in using Although LB is still the predominant method for procuring con-
APDMs (Gransberg and Shane 2015). Traditionally, architecture tractors in DBB projects, BV is becoming increasingly common.

© ASCE 04018093-2 J. Constr. Eng. Manage.

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For example, in CMAA’s (2012) publication, An Owner’s Guide Research Question 1: What Are the Selection
to Project Delivery Methods, BV is noted as a common procure- Outcomes in DBB Construction Projects Procured
ment method for DBB projects even though LB is still recognized via BV?
as the most common. Historically, the US public sector has mainly In BV-procured projects, initial contracted values of selected con-
used BV procurement for APDMs such as DB and CMGC, yet tractors by definition may be higher than those in LB-procured
there is a trend toward expanding BV use in DBB projects. projects; in addition, the most beneficial bidders should be distinc-
For example, legislation recently allowed the University of tive from other bidders in terms of qualifications (Yu and Wang
California to consider additional values when selecting contrac- 2012). This research question aims to investigate selection out-
tors, which led to 13% of all contracts (totaling $1.2 billion) using comes of BV-procured DBB projects with descriptive statistics as-
the BV construction authority between 2012 and 2015 (UCOP sociated with evaluation criteria ranking and differential in
2018). Based on this momentum, a bill was passed (SB762) which evaluation scores compared with other competing bidders. This in-
established a pilot program to allow several California-based formation is beneficial to owner organizations in that it identifies
counties to use BV procurement for construction services how often BV is selected coincident with the lowest bidder, the best
(California State Senate 2015). Other agencies have also moved
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qualified bidder, and combinations thereof.


toward BV procurement in DBB projects. The Minnesota Depart-
ment of Transportation published a BV procurement manual that
directly discusses how BV can be used (MnDOT 2012). Other Research Question 2: Which Evaluation Criteria
departments of transportation (DOTs), including Michigan, Explicitly Differentiate among Competing Bidders?
New York State, and Oregon, have recently begun to test BV pro- A common perception in the construction industry is that the owner
curement in DBB (Tran et al. 2016). This trend in the public should focus primarily on cost when selecting contractors in DBB
sector is expected to continue its growth, typically due to owner projects. The underlying assumption is that any selected contractor
perceptions that BV enables selection of more highly qualified will deliver a comparable scope; therefore, minimal differences are
contractors who have the ability to deliver successful project per- expected to exist between competing bidders in terms of noncost
formance outcomes. criteria such as quality, schedule, and qualifications (Ahmed et al.
2012; Gransberg and Shane 2015; Schleifer 2017). Yet in BV pro-
curement, multiple qualifications-based criteria are evaluated. This
Current Studies of BV in Design-Bid-Build Projects research question investigates the extent to which differential exists
Research on BV implementation in DBB projects is limited. In one among competing bidders (measured in terms of the coefficient of
of the first studies to focus exclusively on BV in DBB projects, variation (COV) between associated evaluation scores) in a variety
Tran et al. (2016) conducted case studies of BV procurement of common qualifications-based criteria in addition to cost and
in highway construction projects overseen by the Michigan, schedule proposals. To address this research question, the authors
New York State, and Oregon DOTs. A major conclusion from these established the following research hypothesis: COV for scores
case studies was the recommendation that using BV in DBB proj- among competing bidders has a statistically significant difference
ects has the potential to increase project success and reduce project for separate evaluation criteria (e.g., technical proposals, past per-
risk factors. formance, contractor interview scores, schedule proposals, cost
The majority of current BV procurement research in construc- proposals).
tion has been limited to APDMs (e.g., DB and CMGC projects)
rather than traditional DBB projects. As cited by Yu and Wang Research Question 3: At the Time of Bid Submission,
(2012), BV has the potential to be more advantageous to owners What Is the Relationship between Owner Evaluations
in selecting qualified contractors compared with LB-procured DB of Qualifications-Based Criteria and Corresponding
projects. In comparison with other procurement methods, such as Contractor Bid Costs?
LB, sole source, and QBS, BV can substantially reduce schedule
A common perception in the construction industry is that compa-
growth (El Wardani et al. 2006). Additionally, Yu et al. (2013) pro-
nies and project teams who possess greater qualifications generally
posed an index to support owners in choosing BV procurement
correlate with higher costs or fees (Yu et al. 2013). The intent of this
methods in APDMs rather than the traditional LB approach.
research question is to determine whether this perception is accu-
Gransberg and Shane (2015) demonstrated lessons learned about rate in DBB procurement scenarios. The data sample consisted
BV in CMGC projects and recommended that owners should of projects procured via a two-envelop BV system where owner
consider BV in the selection of construction services. Recently, evaluation scores are unbiased by cost proposals, which is an
Alleman et al. (2017) concluded that BV procurement in CMGC apt scenario in which to investigate this research question. The re-
might pose potential risks and require more negotiating work. They search hypothesis associated with this research question is that
suggested that BV should be used in DBB projects, which have greater evaluation scores for qualifications-based evaluation criteria
higher levels of design at the time of bidding. correlate with higher bid costs.

Research Questions Methodology


Previous research has found that there is increased potential for The research methodology included four steps: (1) literature re-
project success and a reduction in project risk factors when public view; (2) data collection; (3) data analysis; and (4) findings and
owners use BV procurement in DBB projects (Tran et al. 2016). discussion. Fig. 1 graphically illustrates these four steps. Step 1
Based on this evidence, owners may be interested in further studies involved a comprehensive literature review of current procurement
related to implementation of BV procurement procedures. This practices in the construction industry and the need for additional
leads to the development of the following research questions for empirical analysis of BV procurement in DBB projects. Step 2
this study: was data collection of 162 BV-procured DBB projects, consisting

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RFPs, Evaluation Descriptive and
Matrices/Scores, Inferential Statistics
Bidding Costs Spearman’s Correlation

Literature Review Findings and


BV procurement in Data Collection Data Analysis
Discussion
D-B-B projects
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Coefficient of Inferential Statistics


Variation Kruskal-Wallis H
Mann-Whitney U

Step 1 St ep 2 St ep 3 Step 4

Fig. 1. Research methodology.

Table 1. Descriptive statistics for evaluation criteria weights


Criterion n Range (%) Minimum (%) Maximum (%) Mean (%) Median (%) Standard deviation
Cost 162 40.0 10.0 50.0 25.7 25.0 6.5
Technical proposal 162 38.0 10.0 48.0 32.8 35.0 6.9
Past performance 158 42.0 3.0 45.0 14.8 15.0 8.7
Contractor interview 100 30.0 10.0 40.0 27.9 30.0 5.4
Schedule 106 18.0 2.0 20.0 8.5 7.0 4.5
Safety 43 29.0 1.0 30.0 9.4 10.0 4.1

of request for proposal (RFP), evaluation matrices/scores, and bid- laboratories, and office spaces. The majority of projects were ren-
ding costs. Step 3 performed descriptive analysis to identify selec- ovations, and inspection revealed no substantial difference between
tion outcomes of BV-procured DBB projects and inferential procurement procedures or contractor proposal responses for new
statistics analysis to investigate the COV among evaluation scores construction and renovation projects, likely due to the similarity in
for competing bidders as well as the relationship between contrac- owner organizations, facilities, and construction scopes. Further-
tor bid costs and their respective evaluation scores based on more, all projects in the data sample used virtually identical BV
qualifications-based criteria. Step 4 was the collation of key find- procurement procedures, including virtually identical evaluation
ings. The following sections present data collection and data analy- criteria, similar weighting schemes, and consistent evaluation scor-
sis in detail. ing procedures in the owners’ RFPs.
The BV procurement processes in the data sample considered
similar evaluation criteria centered on both qualifications (technical
Data Collection proposal, past performance, contractor interview scores, and safety)
Initially, more than 177 BV-procured DBB construction projects and nonqualifications (cost and schedule) items. Table 1 provides
were collected from both the horizontal and vertical sectors. Project descriptive statistics related to the evaluation weights for each
records were collected for analysis rather than via a survey meth- evaluation criterion as established in the owner’s RFP. The evalu-
odology. The following project records were collected for each ation weights shown are normalized to a 100% scale to show the
project in the data set: the project RFP, the owner’s evaluation ma- relative importance the owners placed on each criterion. For exam-
trix and associated evaluation scores of all competing contractors, ple, the cost criterion examined from 162 projects was found to
and bid costs from all competing contractors. The final data set was have a median of 25% of the total evaluation weight, whereas
limited to projects in the North American vertical sector. All proj- the remaining 75% was distributed in the schedule and other
ects were procured by public owners in the institutional sector, in- qualifications-based criteria. The evaluation criteria were analyzed
cluding state, city, and municipal agencies as well as elementary, in isolation to understand the ranking of selected contractors, the
secondary, and postsecondary school systems. The final data set differential in evaluation scores between selected contractors and
consisted of 162 projects that met the above criteria. their competitors, the COV in evaluation scores among competing
In the data sample, the projects were filtered to ensure similar bidders, and the relationships between bidding costs and
construction scopes, facility types, and BV procurement proce- qualifications-based criteria evaluations.
dures. All projects were vertical construction in institutional facili- The owner’s evaluation matrix from each project in the data
ties. The scopes were largely consistent in terms of functional sample (n ¼ 162) was reviewed. Each project’s evaluation matrix
use of the buildings, which mainly consisted of classrooms, contained the owner evaluation committee’s scoring results for

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Table 2. Summary of project information COV among Competing Bidders for Each Evaluation
Category Sum Criterion
To address the second research question and its associated hypoth-
Total number of projects (n) 162
esis, the COV of each evaluation criterion was calculated and an-
Total awarded cost $315,255,527
Mean awarded cost $1,946,022
alyzed. COV is a statistical indicator of dispersion of variables,
Standard deviation of awarded cost $6,324,127 known as relative standard deviation, and is reported as a percent-
Maximum awarded cost $65,605,923 age; it is calculated by the ratio of the standard deviation to the
Minimum awarded cost $22,500 mean and only valid with the ratio scale data (Abdi 2010;
Total awarded schedule (days) 11,293 Hopp and Spearman 2008; Poshdar et al. 2014). A key feature of
Mean awarded schedule (days) 116 COV is its representation of the magnitude of variability in relation
Standard deviation of awarded schedules (days) 82 to the mean (Hopp and Spearman 2008). In this study, COV values
Maximum awarded schedule (days) 511 were calculated for each evaluation criterion (cost, schedule,
Minimum awarded schedule (days) 19 technical proposals, past performance, contractor interviews, and
Total number of bids 684
safety) as a measure of dispersion among competing bidders. The
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Mean bid per project 4


Maximum bid per project 12
resulting COV data were then analyzed to determine whether the
Minimum bid per project 1 separate evaluation criteria achieved varying levels of dispersion. In
this manner, evaluation criteria that achieved higher values for COV
could be considered to achieve greater dispersion (or differentia-
tion) between competing bidders.
Although COV is primarily associated with descriptive statis-
every contractor proposal submitted (a total of 684 separate con- tics, it has been used with statistical inferences, such as testing
tractor proposals for an average of 4.2 proposals per project). hypotheses and estimating parameters, in many scientific fields
The owner evaluation committees provided a separate evaluation (Curto and Pinto 2008; Forkman and Verrill 2008; Forkman 2009;
score for each qualifications-based criteria on a 0–100% evaluation Kelley 2007; Tian 2005). The use of inferential statistics for COVs
scale. The evaluation matrices also included the dollar values of the usually falls under the normality assumption (Amiri 2016). Yet
bid costs each contractor submitted as well as the proposed sched- Miller (2007) affirmed that the use of nonparametric tests with
ule duration of the construction phase. Table 2 summarizes the distribution-free data in COV inferential testing can be statistically
project information, including cost, schedule, and bids. applicable and conclusive. Fung and Tsang (1998) mentioned the
Kruskal-Wallis H test in testing the equality of COVs despite the
fact that this test is not truly powerful in determining the “exact”
Method of Analysis
critical values in hypothesis testing.
Normality investigation was conducted with both the Shapiro-
Descriptive Statistics and Ranking Analysis of BV Wilk test and the Kolmogorov-Smirnov test in order to select ap-
Procurement Selection Outcomes propriate statistical COV testing methods. Observing p-values less
To address the first research question, two areas of investigation than 0.05, the data were not normally distributed and the use analy-
were considered to understand the selection outcomes of BV- sis of variance and relevant parametric testing was rejected. The
procured DBB projects. First, the ranking of selected contractors Kruskal-Wallis H test was then selected because it is a nonparamet-
in terms of both cost- and qualifications-based criteria was ana- ric test used to investigate whether there is statistical significance in
lyzed. This information is of interest to owners because, by defi- differences between medians of two or more groups of independent
nition, a BV procurement process has the potential to result in the variables. The Mann-Whitney U test was used to make post hoc
selection of a contractor who is neither the lowest bidder nor pairwise comparisons. Because of the differences in the distribution
the best qualified. Owners are therefore interested to understand shape of the independent groups, the mean-rank differences were
the characteristics of selected contractors to understand whether used for analysis instead of the medians in the post hoc test.
BV achieves an appropriate balance between cost and qualifications
criteria. Spearman’s Correlation Coefficient between Evaluation
To establish the selection criteria rankings, the selected contrac- Scores for Each Criterion
tor’s ranking in the cost criteria was determined by identifying the To address the third research question and its associated hypothesis,
lowest bid in each project as the top-ranked cost proposal, and then the relationship between each contractor’s proposed bid cost, pro-
ranking all other proposals from least to most expensive. From a posed construction schedule duration, and evaluation score for each
qualifications-based criterion was examined. Because the data were
qualifications-based perspective, contractors in each project were
not normally distributed with the two normality tests (Shapiro-Wilk
also ranked from highest to lowest total evaluation scores received
and Kolmogorov-Smirnov), an alternative to Pearson’s correlation,
(technical proposals, past performance, contractor interviews, and
which is the parametric testing method for continuous variables,
safety).
was required. A Spearman product moment correlation was per-
The second area of investigation for BV selection outcomes fo-
formed for each bivariate pairing of evaluation criteria to determine
cused on the differential in proposal scores received by the selected
whether associations existed between six evaluation criteria used in
contractors in comparison with the lowest and average bidders for
the BV-procured projects. The results of these analyses are dis-
each project. First, the average rank and evaluation scores of se-
cussed in detail next.
lected contractors were determined. Second, the average evaluation
scores for the lowest bid and the average bid, representing the aver-
age of the bid costs, were calculated. The percent differential be- Results and Discussion
tween the low bid and average values was then calculated in
relation to the selected contractors to determine whether owners This section summarizes the results associated with the key find-
were achieving substantial improvements in qualifications-based ings from the analysis in response to the research questions: (1) the
criteria. selection outcomes of BV-procured DBB projects; (2) the COV

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Table 3. Cost–qualifications ranking for selected contractors (n ¼ 162) Table 4. Cost–technical proposal ranking for selected contractors
(n ¼ 162)
Qualifications
Technical proposal
Cost 1st (%) 2nd (%) 3rd (%) ≥4th (%) Total (%)
Cost 1st (%) 2nd (%) 3rd (%) ≥4th (%) Total (%)
1st 24.0 14.0 2.9 1.2 42.1
2nd 16.4 12.9 2.9 1.8 33.9 1st 30.1 7.2 2.4 1.2 41.0
3rd 9.9 3.5 1.8 1.1 16.4 2nd 22.3 6.6 1.8 1.8 32.5
≥4th 4.1 2.4 0.6 0.5 7.6 3rd 11.5 3.6 1.2 0.6 16.9
Total 54.4 32.8 8.2 4.6 100.0 ≥4th 5.4 0.6 1.2 2.4 9.6
Total 69.3 18.1 6.6 6.0 100.0
Note: Qualifications = technical proposal + past performance + contractor
interview + safety proposal.

Table 5. Cost–contractor interview ranking for selected contractors


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among competing bidders; and (3) the relationship between (n ¼ 162)


qualifications-based evaluation criteria and bid costs. Contractor interview
Cost 1st (%) 2nd (%) 3rd (%) ≥4th (%) Total (%)
Selection Outcomes 1st 32.0 7.2 1.0 0.0 40.2
2nd 26.8 2.1 3.1 0.0 32.0
Frequency of Lowest Bidding Cost and Best Qualifications 3rd 7.2 4.1 3.1 0.0 14.4
Selections ≥4th 7.2 0.0 0.0 6.2 13.4
Total 73.2 13.4 7.2 6.2 100.0
BV selection outcomes in DBB projects appear to achieve a rea-
sonable balance between LB and QBS procurement methods. As
summarized in Table 3, BV procurement resulted in the selection of
the best-qualified contractors in 54.4% of cases. Table 3 also shows Table 6. Contractor interview–technical proposal ranking for selected
that BV resulted in selection of the lowest-bid contractors in 42.1% contractors (n ¼ 162)
of cases. One can observe from Table 3 that 67% of selected con-
Technical proposal
tractors (67% ¼ 24.0% þ 14.0% þ 16.4% þ 12.9%) were ranked Contractor
among the top two bidders in both cost and qualifications criteria. interview 1st (%) 2nd (%) 3rd (%) ≥4th (%) Total (%)
Similarly, 88.3% of selected contractors were ranked among the top 1st 59.8 13.1 2.2 2.2 77.2
three bidders in cost and qualifications categories. 2nd 9.8 5.4 0.0 0.0 15.2
The findings imply that traditional LB procurement infrequently 3rd 4.4 1.1 1.1 1.1 7.6
results in selection of the best-qualified contractor for the owner’s ≥4th 0.0 0.0 0.0 0.0 0.0
specific project because only in 24% of cases was the lowest-bid Total 73.9 19.6 3.3 3.3 100.0
contractor also found to be the best-qualified. Based on this finding,
traditional LB procurement may reasonably be expected to select
the non-best-qualified contractor in more than 75% of cases. One
Frequency of Selection Rankings Related to Technical
implication of this finding is that LB procurement methods may be Proposals, Contractor Interviews, and Bid Cost
less well-equipped for projects with greater risk, complexity or An additional analysis was conducted to specifically rank selected
unusual project constraints. In such projects, owners may prefer contractors according to technical proposal, interview, and bid
to seek a contractor with the greatest available expertise, experi- costs. As shown in Table 4, the contractor selected had the top-
ence, and technical skills, yet LB procurement may rarely select ranked technical qualifications in nearly 70% of BV procurements.
the best-qualified contractor among the pool of competing bidders. Table 4 shows that the top-ranked technically qualified contrac-
This result is in line with those of previous studies that have high- tor was also the lowest bidder in 30% of cases. The top-ranked
lighted the importance of selecting the best-qualified contractor for contractor was also among the two lowest bidders 52% the time
complex projects (Molenaar et al. 2010; Yu and Wang 2012). On and among the top three lowest bidders in nearly 64% of cases.
the other hand, it is noted that, in nearly one-quarter of procure- This result indicates that technically qualified contractors are
ments, the ideal outcome of selecting the best-qualified contractor also the lowest bidders more than 50% of the time in the BV
with the lowest bid cost was achieved. environment.
Based on these findings, public owners are advised to consider Table 5 shows the rankings of selected contractors in terms of
BV procurement for complex projects in the traditional DBB cost proposals and interview evaluation scores. Selected contractors
delivery system. The inclusion of qualifications-based criteria, in received the top-ranked interview score in 73% of cases and were
addition to price, can better ensure that the owner secures a partner- also the lowest bidders in 32% of cases.
ship with a contractor who is highly qualified to address the proj- Notably, when the top-ranked contractor interview was selected,
ect’s specific scope complexities. To achieve clarity in the eval that contractor was among the top two lowest bidders in nearly 60%
uation of qualifications-based criteria, public owners should priori- of cases and among the top three lowest bidders in more than two-
tize criteria that facilitate the greatest differentiation among com- thirds of cases (Table 5).
peting contractor proposals. This study found that contractor In BV-procured DBB projects, the selected contractor often
technical proposals, contractor interviews, and safety proposals achieves the highest score in both technical proposal and interview
all resulted in relatively high dispersion among competing bidder categories. Table 6 shows that, in nearly 75% of cases, the DBB
evaluation scores, which implies that these criteria are well-suited project owner selected a contractor with either the best technical
for evaluating the most qualified contractors during the proposal proposal or the best interview. In addition, selected contractors
evaluation stage of a DBB project. ranked in the top two for both interview and technical proposal

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Table 7. Differential between selected contractors and competing The COV values for each evaluation criterion represent a mea-
proposals sure of dispersion among competing contractor proposals, where
Selected Average Lowest Differential Differential larger COV values may be interpreted to correspond to a criterion
contractor bidder bidder from from that results in greater differentiation in evaluation scores between
average average average average lowest competing bidders. In the context of inferential statistics, the results
score score score bidder bidder of the Kruskal-Wallis H test revealed a statistically significant dif-
Evaluation criteria (%) (%) (%) (%) (%) ference (χ2 ¼ 167.1, p ¼ 0.000) among COV values for the six
Cost — — — −2.2 þ6.8 evaluation criteria, including technical proposal, past performance,
Technical proposal 73.2 62.0 60.5 þ18.2 þ21.1 contractor interview, schedule proposal, and cost proposal. The re-
Past performance 94.4 92.2 92.5 þ2.4 þ2.1 sults lead to the acceptance of the research hypothesis, affirming
Contractor interview 80.3 70.8 69.8 þ13.4 þ15.1 that the COV of evaluation scores among competing bidders rep-
Schedule — — — −7.4 −6.8 resents a statistically significant difference for separate evaluation
Safety 63.9 62.3 61.8 þ2.6 þ3.3 criteria.
Post hoc analysis was conducted via the Mann-Whitney U test
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to determine which pairs of evaluation criteria had statistically sig-


in 88% of cases, which indicates that BV-selected contractors in nificant differences in COV values. An assessment of the pairwise
DBB projects commonly demonstrate strong qualifications in both results provided in Table 9 identifies three groupings of evaluation
their written proposals and their project team interviews. criteria with different COV values that are statistically significant.
The first group of four evaluation criteria has the largest COV val-
Differential in Evaluation Scores between Selected, Lowest, ues, including technical proposal (x̄ ¼ 27.3%, med ¼ 21.0%),
and Average Bidders schedule (x̄ ¼ 26.0%, med ¼ 23.0%), contractor interview
In comparison with LB procurement, BV achieves substantial ben- (x̄ ¼ 24.8%, med ¼ 21.0%), and safety (x̄ ¼ 22.1%, med ¼
efits associated with contractor qualifications and schedule propos- 19.0%). The second group consists solely of cost proposals, which
als. As shown in Table 7, BV-selected contractors achieved higher have moderate COV values (x̄ ¼ 12.6%, med ¼ 10.0%) statisti-
evaluation scores in all of the qualifications-based criteria when cally significantly different from all other evaluation criteria.
compared with the lowest-bid contractors. For example, there were The third group, consisting solely of past performance, shows
substantial increases in the quality of technical proposals and con- the lowest COV values (x̄ ¼ 8.9%, med ¼ 4.0%).
tractor interviews with a 21.2 and 15.1% differential, respectively. The COV results lead to several discussion points. First, this
One can observe from Table 7 that marginal improvements were study found relatively higher COV values for technical proposals,
also observed in BV-selected contractors’ safety proposals (3.3%) contractor interviews, and safety proposals than for cost proposals.
and past performance (2.4%). BV-selected contractors also pro- These results therefore indicate that substantial dispersion exists in
posed shorter construction schedule durations on average (6.4% the qualifications between competing contractors, even in DBB
shorter duration than the lowest-bid contractors). projects where contractors are proposing on a largely static scope
Although BV procurement resulted in the selection of higher bid represented by a complete set of contract documents. These results
costs than traditional LB procurement, BV-selected contractors still support the AGC’s (2017) position that contractors are not a com-
represented lower costs than the average bidder. BV-selected con- modity; rather, construction is a professional service where pro-
tractors submitted bid costs that were 6.9% more expensive than the curement emphasizes evaluation of qualifications-based criteria.
lowest-bid contractors, but in the broader context they were still A second discussion point is that there is relatively low
2.4% less expensive than the average bid cost. Table 7 shows that dispersion among the bid costs of competing contractors in
BV-selected contractors offered substantial benefits compared with DBB projects. Analysis of all contractor bids revealed the COV
the average bidder in several qualifications-based criteria, such as between competing bids to be fairly low in comparison with other
technical proposal (17.9%), contractor interview (14.2%), and evaluation criteria on a per-project basis (x̄ ¼ 12.6%, med ¼
schedule proposal (7.5%). Marginal gains compared with the aver- 10.0%). DBB project owners can therefore anticipate competing
age bidder were found in safety proposal (2.6%) and past perfor- contractor bids to be fairly consistent,. likely because contractors
mance (2.4%). are bidding on a complete set of contract documents, which means
that the project scope is fully defined and contractor estimates are
based on nearly identical project parameters, material quantities,
COV among Competing Bidders for Each Evaluation
and specifications. This finding further supports Yu et al.’s (2013)
Criterion
call for the appropriate use of multicriteria BV procurement for
Table 8 summarizes the descriptive statistics results for COVamong construction services rather than single-criteria methods such
competing bidders for each evaluation criterion. as LB.

Table 8. COV descriptive statistics


Statistic Cost (%) Technical proposal (%) Past performance (%) Contractor interview (%) Schedule (%) Safety (%)
Mean (%) 12.6 27.3 8.9 24.8 26.0 22.1
Median (%) 10.0 21.0 4.0 21.0 23.0 19.0
Lower bound of 95% confidence 11.1 23.3 6.3 20.6 21.7 16.3
interval for mean (%)
Upper bound of 95% confidence 14.0 29.6 10.9 28.2 30.0 27.5
interval for mean (%)
Standard deviation (%) 9.4 20.0 14.5 18.4 21.4 18.2
N (%) 158 158 152 92 103 43
Unit of measure $ 0–100% 0–100% 0–100% Days 0–100%

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Table 9. Mann-Whitney U test for COV pairwise comparisons
Base evaluation criteria Comparison evaluation criteria Mean rank difference Mann-Whitney U z-score p-value (2-tailed)
Cost Technical proposal −78.46 6,283.00 −7.63 0.00a
Past performance 72.13 6,420.00 −7.08 0.00a
Contractor interview −52.49 4,216.00 −5.54 0.00a
Schedule −51.39 4,932.50 −5.38 0.00a
Safety −33.61 2,261.00 −3.36 0.00a
Technical proposal Past performance 103.67 3,976.50 −10.18 0.00a
Contractor interview 5.68 6,938.00 −0.60 0.55
Schedule 5.36 7,802.50 −0.56 0.57
Safety 14.50 2,907.00 −1.45 0.15
Past performance Contractor interview −69.58 3,004.50 −7.46 0.00a
Schedule −76.51 3,130.50 −8.13 0.00a
Safety −55.42 1,410.50 −5.69 0.00a
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Contractor interview Schedule −1.00 4,689.50 −0.12 0.90


Safety 6.04 1,801.00 −0.84 0.40
Schedule Safety 6.87 2,006.00 −0.90 0.37
a
Statistical significance at the 0.05 level (2-tailed).

Relationship between Qualifications-Based Evaluation study clearly indicate the ability of BV procurement to provide con-
Criteria and Bid Costs struction owners with a selection outcome that balances cost- and
qualifications-based criteria.
This study found that, in BV-procured DBB projects contractor
qualifications have no direct association with bid cost. All contrac-
tor bids from the data sample were normalized against the low-bid
Conclusion, Contributions, and Limitations
alternative and the average bid on a per-project basis. As shown in
Table 10, neither measure of contractor bid cost was found to have a As BV procurement expands across the construction industry,
statistically significant correlation with the qualifications-based cri- construction owners are gradually coming to view it as an appro-
teria of technical proposals, contractor interviews, or safety propos- priate option for DBB projects. However, few owners have direct
als. Contractor bid cost compared with the lowest-bid alternative experience in applying BV procurement in the DBB delivery sys-
did have a statistically significant and inversely proportional cor- tem. For this reason, this research aimed to add to the existing
relation with past performance; however, the correlation coefficient literature, which lacks extensive empirical data sets on this in-
(rs ¼ −0.109) was so weak that it represented no association of creasingly relevant topic, by exploring BV procurement imple-
practical significance to the industry (Zou et al. 2003). Therefore, mentation. Toward this end, the authors quantitatively analyzed
the research hypothesis that greater evaluation scores for each project’s RFP and evaluation matrix, which included all bid-
qualifications-based evaluation criteria correspond with greater ding and evaluation scoring data for every participating contrac-
bid costs was rejected. tor’s BV proposal (n ¼ 684), via both descriptive and inferential
This study found no evidence that, when owners determine that statistics.
a contractor has demonstrated greater qualifications than compet- This study found that BV procurement achieves a balance be-
itors, that contractor’s corresponding bid cost is higher than com- tween LB and QBS procurement in that it results in selection of the
peting bids. This result was somewhat surprising given the best-qualified contractor in 52% of cases and the lowest-bid con-
conventional wisdom that firms with greater qualifications may tractor in slightly less than half. In the analysis, BV-selected con-
command higher fees (Yu et al. 2013). A potential explanation tractors ranked as the top-qualified and lowest-cost bidders nearly a
is that qualified contractors may leverage their experience and tech- quarter of the time, ranked in the top two for qualifications and cost
nical expertise to execute the construction phase more efficiently 67% of the time, and ranked in the top three 88% of the time.
than their competitors, which can lead to overall cost savings BV-selected contractors also had substantially greater qualifica-
and in turn result in competitive bid costs. This is supported by tions when compared with the lowest- and average-bid alternatives.
the fact that 67% of BV-selected contractors ranked among the Owner evaluation scores for qualifications-based criteria were
top two bidders in both cost and qualifications criteria and 88.3% found to have statistically significant greater COV values than cost
were ranked among the top three. In this manner, the results of this proposals, indicating that a range of contractor qualifications is

Table 10. Spearman’s correlation of all evaluation criteria versus lowest bid and average bid
Code Variable (1) (2) (3) (4) (5) (6) (7)
(1) Cost versus lowest bid 1 — — — — — —
(2) Cost versus average bid 0.797a 1 — — — — —
(3) Technical proposal −0.057 0.013 1 — — — —
(4) Past performance −0.109a −0.057 0.034 1 — — —
(5) Contractor interview −0.091 −0.030 0.131b 0.169a 1 — —
(6) Schedule −0.030 0.026 −0.125a −0.007 0.209b 1 —
(7) Safety 0.053 0.035 0.024 −0.019 0.050 −0.054 1
a
Significant at the 0.01 level (2-tailed).
b
Significant at the 0.05 level (2-tailed).

© ASCE 04018093-8 J. Constr. Eng. Manage.

J. Constr. Eng. Manage., 2018, 144(10): 04018093


readily discernable in DBB procurement scenarios. Finally, no stat- Data Availability Statement
istically significant relationship was found between owner evalu-
ation scores for contractor qualifications-based proposals and Data generated or analyzed during the study are available from the
corresponding bid costs. This suggests that more qualified contrac- corresponding author by request. Information about the Journal’s
tors do not necessarily come at a premium, perhaps due to their data sharing policy can be found here: http://ascelibrary.org/doi/10
ability to deliver the construction phase more efficiently. .1061/%28ASCE%29CO.1943-7862.0001263.

Research Contributions References


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