Académique Documents
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PREFACE
Thus in order to survive in market one should have practical as well as theoretical
knowledge about all different fields existing I market.
BBA education brings its students in direct contact with the real corporate world
through industrial training. The BBA program provides its students with an in
depth study of various managerial activities that are performed in any organization.
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ACKNOWLEDGE
Firstly we would like to thank almighty GOD, who bestowed upon us this
opportunity for working on this project and generated the capacity to successfully
complete the project
We are extremely indebted to our project mentor Chandan Pal Singh for her
valuable suggestions and guidance. Which ensured an in depth learning and
understanding of the concepts? Her inputs from past experiences and practical
interpretation of the problem helped us a lot in comprehending the requirements of
the project. This ensured great learning for us. He was always helpful enough &
was always able to take out some time of his busy schedule to guide us in this
project. Lastly we say we are lucky enough that we trained under her!
We would also like to extend our thanks to all the respondents who spared their
valuable time and helped us in filling up the questionnaire by providing the needed
information. Lastly we would like to thanks all of those who have helped to furnish
this research successfully.
Lastly we would like to thank our parents for their moral support and our friends
with whom we shared our day-to-day experience and received lots of suggestions
that improved my quality of work.
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CONTENTS
INTRODUCTION (15)
SUGGESTIONS (59)
REFERENCES (60)
BIBLIOGAPHY (62)
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Procure Funds: The finance department must decide how much debt
the organization should have, keeping in mind its ability to pay back that
debt. The department must then decide which sources of funding -- such as
loans, stocks and grants -- would best meet the organization’s needs and
purpose.
Pay off Debts: Finance departments must pay back their organizations’
creditors in a timely and fair manner. This shows creditors the organization
can be trusted and has been managing its funds wisely, making them more
likely to continue investing in the organization.
RESEARCH METHODOLOGY
The process used to collect information and data for the purpose of making
business decisions. The methodology may include publication research,
interviews, surveys and other research techniques, and could include both present
and historical information.
RESEARCH DESIGN
The report is based on the descriptive and analytical research design
SAMPLE SIZE:-
This refers to number of items to be selected from universe to constitute a sample.
In this research sample size consist of 60 employees approx.
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PRIMARY DATA
The study is mainly based on primary data collected through a personal interviews
from the existing respondents own capital first ltd. In sanjay palace agra.
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SECONDRY DATA
The data regarding company profile, industry profile etc. has been collected from
the by low of organization, office records and also information available on the
web.
(https://www.capitalfirst.com/about-the-merger)
(https://www.queensu.ca/financialservices/vision-mission-and-values)
PERCENTAGE ANALYSIS
The collected data was analysed by using percentage analysis method. Percentage
was calculated by taking the number of respondents for a particular parameter
against the total number of respondents. The answer for questions asked in the
questionnaire were tabulated and analysed using simple percentage.
1. Investment Decision:
Evaluating the risk involved, measuring the cost of fund and estimating
expected benefits from a project comes under investment decision. It is one
of the important scope of financial management. The two major components
of investment decision are – Capital budgeting and liquidity.
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3. Dividend Decision:
The Dividend Decision plays a crucial role in today’s corporate era. It
determines the amount of taxation that stockholders pay. A good dividend
policy helps to achieve the objective of wealth maximization. Distributing
the entire profit in the form of dividends or distributing only a certain
percentage of it is decided by dividend policy. It is known as deciding the
optimum dividend payout ratio i.e. proportion of net profits to be paid out to
shareholders.
4. Financing Decision:
Financing Decisions focuses on the accountabilities and stockholders’ equity
side of the firm’s balance sheet, for example decision to issue bonds is a
kind of financing decision. The main aim of financing decision is to cover
expenses and investments. The decision involves generating capitals by
various methods, from different sources, in relative proportion and
considering opportunity costs, with respect to time of flotation of securities,
etc
LIMITATIONS OF STUDY
Capital First Limited, listed in NSE and BSE, is a leading Indian financial
institution, specializing in providing debt financing to MSMEs and Consumers in
India.
Between 2008 to 2010, the Company was largely in the business of wholesale
Financing, asset management, and had JVs in Foreign Exchange and retail equity
Broking. Between 2010 to 2012, Mr. Vaidyanathan acquired a stake in the
company, changed the business
model to retail, and executed a Management Buyout of the company by securing
equity backing from Warburg Pincus for Rs. 810 Crores and changed the name of
the company to Capital First. In the process the company got new shareholders,
reconstituted a new board and started new retail business lines.
The Market Cap of Capital First has increased from Rs. 7.90 billion ($121 mn) on
June 30 2012 (FY ending prior to the buyout) to Rs. 60.96 bn on June 30, 2018.
($0.94 bn).
The founding theme of Capital First is that financing India's 50 million MSMEs
and its emerging middle class, with a differentiated model, based on new
technologies provides a large and unique opportunity.
Unlike traditional models of financing, Capital First has successfully created new
models to finance MSMEs and Indian consumers, in the hitherto unbanked and
under-penetrated segments. The Company uses a differentiated model, based on
new technologies and deep analytics. With this differentiated approach, Capital
First has financed over 7.0 million customers in more than 225 locations across
India and built loan assets of Rs 326.22 Bn (USD 4.47 bn) as on 30 September,
2018, with 91% of its loan assets in the Consumer & MSME financing space.
Capital First has maintained high asset quality over the years. The Gross and Net
NPA of the Company is 1.62% and 1.00% respectively as of 30th June 2018 on 90
dpd NPA recognition basis.
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The company enjoys the highest long term credit rating of AAA. Capital First is
focused on building an institution on strong pillars of ethics, values and
high corporate governance.
Key words :- equity, shareholders, emerging, under-penetrated, recognition.
GOALS OF THE CAPITAL FIRST
1. Revenue Generation:
Increasing income is the most basic and fundamental goal that is financial of
business. Revenue growth comes from an emphasis on sales and marketing
activities, and it is solely concerned with increasing earnings that are top-
line earnings before expenses. Companies usually set revenue goals in
regards to percentage increases rather than aiming for certain amounts. For
Example: An objectives of business finance for company of increasing
revenue by 15% each year for the first five years that is newly operated.
Driving revenue and profitability that is consistent a major objective for any
business. Creating revenue consistently is really a good indication for the
business life-cycle. Income targets being an indicator of growth rate.
Financial objectives examples for marketing plan: a sales team with a
revenue target represents the growth rate in percentage on the same quarter
when compared with last year.
2. Profit Margin:
Profits is a key objectives of business finance which are more sophisticated
than revenue generation. Any money left over from sales revenue after all
expenses have been paid is recognized as profit. Profit, or bottom-line
profits, can be used in a number of ways, including investing it back into the
business for expansion and distributing it among employees Profit
objectives are concerned very first with revenue, then with costs.
Maintaining expenses low by finding and building relationships with
dependable suppliers, creating operations with an eye fixed toward lean
efficiency and advantage that is using of scale, to call a few methods, can
make you with additional money after paying all of your bills.
3. Managing Operational Activities:
Operations are one of the important objectives of business finance to keep
business running. Important goals include human resources processes,
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INTRODUCTION
Capital First is the firm that offers financial services to both its commercial as well
as corporate customers. Their sole motive is to cater to all the financial
needs(Personal and Business needs both) of the customers and ultimately become a
financial conglomerate. It is a reputed NBFC that provides comprehensive
financial products namely Consumer Lending and Corporate Landing to the
customers. Capital First popular products are Home Loan, Personal Loan, Car
Loan and Loan against Property. They satisfy the consumption needs of the Indian
consumers. As far as the Micro, Small and Medium Enterprises are concerned,
they offer working capital to make the MSME sector proliferate.
Loans
Capital First offers a wide variety of loans that takes care of all the financial needs
and requirements of the consumers right from home, business to two wheeler and
used car. The different types of offered loans are as follows:
Personal Loan
house)
Durable loan
Business loan
Personal loan
Capital First offers personal loan schemes to help you achieve the bucket list of
goals and aspirations. Below are the features of the personal loans by Capital First:
Durable loans
Capital First offers its consumers durable loans that helps them in buying luxuries
that they have always dreamt of. Right from a new LCD TV to a computer for the
family. Capital First’s durable loans that care of all the durable needs and
requirements of the consumers. The features of durable loans are as follows:
Business loans
In order to make the business grow and expand, all the small as well as medium
sized enterprises need debt capital to keep the business functions smooth. Capital
First’s business loans cater to the needs of working capital of the businesses. The
following are the features of business loans:
COMPANY HISTORY
The company was initially listed on the Indian Stock exchanges in January 2008 as
Future Capital Holdings. Between 2008-2010, the company launched a number of
diverse businesses including financing Real Estate Developers, Corporate Credit,
Private Equity, Asset Management, Foreign Exchange Business (through Joint
Venture arrangement), Retail Broking Business (through Joint Venture
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MISSION
We are a team of individuals that collects, interprets, and maintains financial
information while providing quality customer service and training. We strive to
protect the financial integrity of the University in a changing regulatory and
technological environment.
VISION
A department recognized for providing excellent customer service, including
training, and reliable, accurate financial information.
VALUES
We value teamwork, fairness, communication, competence, integrity, adaptability,
and humor.
GOALS
Our goal is to provide a full range of financial information: from detailed
information, such as how to process a transaction, to overview information, such as
how to interpret the financial reports. We provide a full disclosure of the
University's finances in the Reports section.
PRODUCTS OFFERED
Capital First provides debt financing services to entrepreneurs, Micro, Small, and
Medium Enterprises; and Indian consumers, with a focus on the emerging middle
class. It provides financing ranging from as low as ₹ 10,000 to ₹ 20 million for a
wide range of tenures ranging from as low as 6 months to up to 15 years. It offers
long-term loans secured by property, two wheeler loans, and consumer durable
loans in over 225 locations across the country.
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DIRECTORS REPORT
Dear Members,
Your Directors have pleasure in presenting the Eleventh Annual Report of your
Company with the audited financial statements for the financial year ended March
31, 2016.
The Consolidated Net worth of the Company increased from Rs. 15.74 billion to
Rs. 17.03 billion as at March 31, 2016.
Consolidated Net Interest Income increased by 53% from Rs. 5363 million during
the financial year ending March 31, 2015 to Rs. 8181 million during the financial
year ending March 31, 2016.
The profit after tax was up by 45% from Rs. 1143 million to Rs. 1662 million.
The Company proposes to transfer an amount of Rs. 156.91 million to the General
Reserves.
DIVIDEND:
Keeping in mind the overall performance and the outlook for your Company, your
Directors are pleased to recommend a dividend of Rs. 2.40/– (Rupees Two and
fourty paise only) per share i.e. 24% on each Equity Share having face value of Rs.
10/– (Rupees Ten only). The total outgo for the current year amounts to Rs. 218.99
million as against Rs. 200.24 million in the previous year.
CAPITAL ADEQUACY:
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The Company’s capital adequacy ratio was 19.81% as on March 31, 2016, which is
significantly above the threshold limit of 15% as prescribed by the Reserve Bank
of India (‘RBI’).
CORPORATE GOVERNANCE:
A Report on Corporate Governance as required under Listing Regulations forms
part of the Annual Report.
SHARE CAPITAL:
During the year under review, the Company had issued and allotted 2,55,475
equity shares and subsequent to the year under review, 8,600 equity shares were
also allotted to the eligible employees of the Company under various Employee
Stock Option Schemes of the Company. The paid up equity share capital of the
Company as on date of this report stands at Rs. 91,24,63,440/– comprising of
9,12,46,344 equity shares of Rs. 10/– each.
PUBLIC DEPOSITS:
The Company being a Non–Deposit Accepting Non–Banking Finance Company
has not accepted any deposits from the public during the year under review and
shall not accept any deposits from the public without obtaining prior approval of
the RBI.
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RBI GUIDELINES:
As a Systemically Important Non–Deposit taking Non–Banking Finance Company,
your Company always aims to operate in compliance with applicable RBI laws and
regulations and employs its best efforts towards achieving the same.
Audit Committee
Nomination and Remuneration Committee
Stakeholders Relationship Committee
Corporate Social Responsibility Committee
Details of the said Committees along with their charters, composition and meetings
held during the financial year, are provided in the “Report on Corporate
Governance”, as a part of this Annual Report.
AUCTIONED DETAILS:
The disclosures as required by Circular No. DNBS.CC.PD.No. 356
/03.10.01/2013–14 dated September 16, 2013 issued by RBI, regarding reporting
of the Gold Auctioned during the financial year 2015–16 are provided at Note No.
39 of Notes to the Standalone Financial Statements.
CREDIT RATING:
Short–term borrowing program: During the year under review,
Credit Analysis & Research Ltd. (“CARE”) reaffirmed the “A1+” (“A One Plus”)
rating for the short term borrowing program. The rating is the highest rating issued
by CARE for short–term debt instruments and indicates strong capacity for timely
payment of short term debt obligations and further indicates that the borrowing
carries the lowest credit risk. During the year under review, the rating of short term
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borrowing program was enhanced by Rs. 5,000 million i.e. from Rs. 12,000
million to Rs. 17,000 million.
During the year, CARE and Brickwork Ratings India Private Limited (Brickwork)
reaffirmed the long term rating of “AA+” (Double A Plus) of your Company.
Instruments with this rating are considered to have high degree of safety regarding
timely servicing of financial obligations. Such instruments carry very low credit
risk.
Long–term Bank Loan Facilities: During the year, the Company’s rating of
“CARE AA+” (“Double A Plus”) by CARE in respect of the bank loan facilities of
the Company was reaffirmed for an amount of Rs. 82,450 million.
Brickwork also reaffirmed the “BWR AA” (“Double A”) rating to the Perpetual
Debt program of the Company for an aggregate amount of Rs. 2,500 million
(enhanced from Rs. 2,000 million).
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a. Appointment
Pursuant to approval of the Members of the Company at their Annual General
Meeting held on July 20, 2015, Mr. V. Vaidyanathan was reappointed as Chairman
and Managing Director of the Company (DIN 00082596) for a period of five years
with effect from August 10, 2015 on terms and conditions including remuneration
as recommended by the Nomination and Remuneration Committee and more
particularly set out in the ‘CMD Agreement 2015’ entered into between the
Company and Mr. V. Vaidyanathan.
Subsequent to the year under review, the Board of Directors at its Meeting held on
April 4, 2016 appointed Mr. Apul Nayyar (DIN 01738973) and Mr. Nihal Desai
(DIN 03288923) as Additional Directors who shall act as Whole Time Directors
and Key Managerial Personnels of the Company as per provisions of Companies
Act, 2013 and both were designated as ‘Executive Director’ for a period of two
years effective from April 4, 2016. The aforesaid appointment of Mr. Apul Nayyar
(DIN 01738973) and Mr. Nihal Desai (DIN 03288923) shall be subject to the
approval of members in the ensuing Annual General Meeting of the Company.
b. Retire by Rotation
In accordance with Section 152 and other applicable provisions of Companies Act,
2013, Mr. Narendra Ostawal (DIN 06530414), being Non–Executive Director,
retires by rotation and being eligible offers himself for re–appointment at the
ensuing Annual General Meeting. The Board recommends his appointment.
BOARD’S INDEPENDENCE
Definition of ‘Independence’ of Directors is in conformity with Section 149(6) of
the Companies Act, 2013 and the requirements of Listing Regulations. Based on
the confirmation / disclosures received from the Directors and on evaluation of the
relationships disclosed, the following Non–Executive Directors are Independent in
terms of Section 149(6) of the Companies Act, 2013 and the requirements of
Listing Regulations :–
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(a) in the preparation of the annual accounts, the applicable accounting standards
had been followed along with proper explanation relating to material departures;
(b) the Directors have selected such accounting policies and applied them
consistently and made judgements and estimates that are reasonable and prudent so
as to give a true and fair view of the state of affairs of the company at the end of
the financial year and of the profit and loss of the company for that period;
(c) the Directors have taken proper and sufficient care for the maintenance of
adequate accounting records in accordance with the provisions of this Act for
safeguarding the assets of the company and for preventing and detecting fraud and
other irregularities;
(d) the Directors have prepared the annual accounts on a going concern basis;
(e) the Directors have laid down internal financial controls to be followed by the
company and that such internal financial controls are adequate and were operating
effectively; and
(f) the Directors have devised proper systems to ensure compliance with the
provisions of all applicable laws and that such systems were adequate and
operating effectively.
Pursuant to the provisions of the Companies Act, 2013 (“the Act”) and Listing
Regulations, Policy on Nomination and Remuneration of Directors, Key
Managerial Personnel, Senior Management and other employees had been
formulated including criteria for determining qualifications, positive attributes,
Independence of a Director and other matters as required under the said Act and
Listing Regulations.
Expertise;
Objectivity and Independence;
Guidance and support in context of life stage of the Company;
Understanding of the Company’s business;
Understanding and commitment to duties and responsibilities;
Willingness to devote the time needed for effective contribution to Company;
Participation in discussions in effective and constructive manner;
Responsiveness in approach;
Ability to encourage and motivate the Management for continued performance
and success.
Accordingly, a process of evaluation was followed by the Board for its own
performance and that of its Committees and individual Directors and also the
necessary evaluation was carried out by Nomination and Remuneration Committee
and Independent Director at their respective meetings held for the purpose.
Details of Loans, Guarantees and Investments are given in the notes to the
Financial Statements.
The details forming part of the extract of the Annual Return in form MGT 9 is
annexed herewith as Annexure 2 to this Director’s Report.
The Company chooses its CSR programs among many options in the CSR
Committee and the Board Meeting(s) and does not get persuaded by any external
influences other than those short listed in the best of spirit and which can add the
social value in the pragmatic and idealistic sense.
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The details of contents of CSR Policy of the Company and the details about the
development of CSR Policy and initiatives taken by the Company on Corporate
Social Responsibility during the financial year have been appended as Annexure 3
to this Report.
SUBSIDIARIES
Your Directors are pleased to inform that the Hon’ble High Court of Judicature at
Bombay, vide its order dated July 31, 2015, has approved the Scheme of
Amalgamation of Capital First Investment Advisory Limited with Capital First
Home Finance Limited (formerly Capital First Home Finance Private Limited) and
the same has been effective pursuant to filing a certified copy of the said order with
the Registrar of Companies on August 31, 2015.
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During the year under review, the non–material wholly owned overseas subsidiary
of the Company viz. Anchor Investment & Trading Private Limited incorporated
under the laws of Mauritius was dissolved as it was a non–operative Company.
The dissolution was effective from February 19, 2016 vide General Notice No. 304
of 2016 of “The Mauritius Government Gazette” dated March 14, 2016.
With respect to comments of Secretarial Auditor for the year under review, the
Company has filed a return with appropriate authority w.r.t. closure of its wholly
owned subsidiary namely Anchor Investment & Trading Private Limited after
statutory due date, due to delayed receipt of the publication of gazette of Mauritius
from the said subsidiary wherein such effective date of dissolution was mentioned.
During the year under review, the Company has granted employee stock options to
eligible employees under various Employee Stock Option Schemes. The Company
had issued and allotted 2,55,475 equity shares and subsequent to the year under
review, 8,600 equity shares were allotted to the eligible employees of the Company
under various Employee Stock Option Schemes of the Company.
Subsequent to the year under review, Board of Directors of the Company on the
recommendation of Nomination and Remuneration Committee at its Meeting held
32
on May 13, 2016, approved the ‘CFL Stock Option Scheme – 2016’ subject to the
approval of Members of the Company.
The details with respect to the Employee Stock Option Schemes/ Employee Stock
Purchase Scheme are annexed and forms part of this Report as Annexure 4.
VIGIL MECHANISM
Your Company has established a ‘Whistle Blower Policy and Vigil Mechanism’
for Directors and employees to report to the appropriate authorities concerns about
unethical behavior, actual or suspected, fraud or violation of the Company’s code
of conduct policy and provides safeguards against victimization of employees who
avail the mechanism and also provide for direct access to the Chairman of the
Audit Committee. The said policy has been uploaded on the website of the
Company.
There have been no material changes and commitments, affecting the financial
position of the Company which have occurred between the end of the financial
year of the Company to which the financial statements relate and the date of the
report.
The detailed note on Risk Management and Internal Controls forms part of
Management Discussion and Analysis Report.
the year under review. The same had been resolved after following due process of
law.
ACKNOWLEDGEMENT
We are grateful to the Government of India, the Reserve Bank of India, the
Securities and Exchange Board of India, the Stock Exchanges, Insurance
Regulatory and Development Authority of India, National Housing Bank and other
regulatory authorities for their valuable guidance and support and wish to express
our sincere appreciation for their continued co–operation and assistance. We look
forward to their continued support in future.
We wish to thank our bankers, investors, rating agencies, customers and all other
business associates for their support and trust reposed in us.
Your Directors express their deep sense of appreciation for all the employees
whose commitment, co–operation, active participation, dedication and
professionalism has made the organization’s growth possible.
Finally, the Directors thank you for your continued trust and support.
V. VAIDYANATHAN
Chairman & Managing Director
DIN: 00082596
Place : Mumbai
Date : May 13, 2016
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36
GOVERNING LAW
Transactions between you and IDFC Bank shall be governed by and construed in
accordance with the laws of India, without regard to the laws regarding conflicts of
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agreement or transaction shall be filed only in the Competent Courts of Mumbai
37
alone and the customer hereby agrees, consents and submits to the jurisdiction of
such courts for the purpose of litigating any such action.
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mistakes and/or violation, actual or perceived, by us or our partners, agents,
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this Website or for any services rendered by us, our employees and any of our
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RBI DISCLAIMER
RBI neither accepts any responsibility nor guarantees the present position as to the
financial soundness of the company or for the correctness of any of the statements
or representations made or opinions expressed by the company and for discharge
of any liability by the company.
Neither is there any provision in law to keep, nor does the company keep any part
of the deposits with the Reserve Bank of India and by issuing a Certificate of
Registration to the company, the Reserve Bank of India, neither accepts any
responsibility nor guarantees the payments deposits to any depositor or any person
who has lent any sum to the company.
SAVINGS-INVESTMENT RELATIONSHIP
The above three major functions are important for the running and development
activities of any economy. Apart from these functions, an economy’s growth is
boosted by the savings-investment relationship. When there are sufficient savings,
only then can there be sizeable investment and production activity. This savings
facility is provided by financial institutions through attractive interest schemes. The
money saved by the public is used by the financial institutions for lending to
businesses at substantial interest rates. These funds allow businesses to increase
their production and distribution activities.
GOVERNMENT SECURITIES
Governments use the financial system to raise funds for both short term and long
term fund requirements. Governments issue bonds and bills at attractive interest
rates and also provide tax concessions. Budget gaps are taken care of by
government securities. Thus, capital markets, foreign exchange markets and
government securities markets are essential for helping businesses, industries and
governments to carry out development and growth activities of the economy.
TRADE DEVELOPMENT
Trade is the most important economic activity. Both, domestic and international
trade are supported by the financial system. Traders need finance which is provided
by the financial institutions. Financial markets on the other hand help discount
financial instruments such as promissory notes and bills. Commercial banks finance
international trade through pre and post-shipment funding. Letters of credit are
issued for importers, thereby helping the country to earn important foreign
exchange.
EMPLOYMENT GROWTH
Financial system plays a key role in employment growth in an economy. Businesses
and industries are financed by the financial systems which lead to growth in
employment and in turn increases economic activity and domestic trade. Increase in
trade leads to increase in competition which leads to activities such as sales and
marketing which further increases employment in these sectors.
VENTURE CAPITAL
Increase in venture capital or investment in ventures will boost growth in economy.
Currently, the extent of venture capital in India is less. It is difficult for individual
companies to invest in ventures directly due to the risk involved. It is mostly the
financial institutions that fund ventures. An increase in the number of financial
institutions supporting ventures will boost this segment.
Thus, finance plays a key role in the development of any economy and no economy
can run successfully without a sound financial system.
DIVIDEND
Get a glimpse into the dividend history-payout amount of CAPF, interim dividend
and the latest dividend announcements by CAPF in the last 5 years.
PROMOTER SHAREHOLDING
Look up all relevant information on shareholding pattern of CAPF, the change in
shareholding as compared to last quarter, Promoters shareholding%, persons
holding more than 1% shares of the company.
42
Promoter and Promoter Group (%) 35.52 35.53 35.55 35.58 35.97
PUBLIC SHAREHOLDING
Study of the shareholding pattern of a company is a very important part of
fundamental analysis. The shareholding pattern is a determinant of the market
capitalization of the stock and is an indicator of whether the stock valuation is
justified or not. Know the Public shareholding % for the last quarter as announced
by the company.
Persons holding securities more than Category Dec- Jun- Mar- Dec- Mar-
1% of total number of shares under 16 16 16 15 17
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Caladium Investment Pte. Ltd. NonPromoters 9.82 NIL NIL NIL 9.81
Birla Sun Life Trustee Company NonPromoters 2.15 NIL 2.24 NIL 1.99
Private Limited A/C Birla Sun Life
Mnc Fund
Goldman Sachs India Limited NonPromoters 1.81 NIL NIL NIL 1.81
Hdfc Standard Life Insurance Company NonPromoters NIL 1.73 2.97 NIL 1.63
Limited
Government Pension Fund Global NonPromoters 1.43 NIL 1.48 1.48 1.43
HDFC Standard Life Insurance NonPromoters 1.08 NIL NIL NIL NIL
Company Limited
Swiss Finance Corporation (Mauritius) NonPromoters NIL NIL 1.41 1.80 NIL
Limited
44
Dsp Blackrock Micro Cap Fund NonPromoters NIL NIL NIL 1.69 NIL
COMPANY PROFILE
Study CAPF management, company profile, ownership, management, Board of
Directors and Organization Structure of CAPF.
Management
Name Designation
One Indiabulls Centre, Tower 2A & 2B, 10th Floor, Senapati Bapat Marg, Lower Parel
(W),, 400013, Mumbai, Maharashtra, India,
Website
http://www.capitalfirst.com
LOAN DETAILS
The EMI due date is 2nd or 5th of every month. To view your EMI Status, log in to
the customer portal and from the homepage itself you will see your Active Loans.
On the right there is a View Details button. Clicking on that will provide you
detailed information of your loan account and you can Download your Account
Statement, View Charges and Check your Repayment Schedule from here.
Please ensure you maintain an adequate balance in your bank account a day prior
to the due date. In the event of non-realization of EMI on due date, Bounce
Charges will be applicable on the unpaid installment in addition to Late Payment
Charges.
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I have applied for a new loan; how can I check its status?
You can check the status of your loan application by simply clicking on the menu
button in the customer portal, select the ‘My Loans’ tab and ‘My Loan
Applications’ option. The status of your application will be displayed. If for some
reason you can’t see your application status, you can contact customer care at
1860-500-9900 or write to us at customer.care@capitalfirst.com.
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Alternatively, you can request for a copy of your Statement of Account from your
Dealer store from where you purchased your product. (Applicable for Consumer
Durables and Two Wheeler Loans only)
Alternatively, you can request for a copy of your Welcome Letter from your
Dealer store from where you purchased your product. (Applicable for Consumer
Durables and Two Wheeler Loans only)
Alternatively, you can request for a copy of your Repayment Schedule from your
Dealer store where you purchased your product. (Applicable for Consumer
Durables and Two Wheeler Loans only)
Please select the ‘My Loans’ tab from the main menu. The details of your active
loans will be displayed by default. Click on the ‘View Details’ button and select
the Statements tab. Click on the Download button corresponding to the 'Provisional
Interest Certificate' tab.
Kindly refer to the schedule of charges on the website for detailed charges. Below
is information regarding them.
Penal Interest /Late payment charges - Besides normal interest, Capital First
may collect penal interest / late payment charges for any delay or default in making
payments of any dues. If the EMI for the month bounces and payment against the
same is not received in the same month, late payment charges will be applicable.
These will be charged every month on a recurring basis till the payment is
received. These penal interest / late payment charges for different products or
facilities will be decided by Capital First from time to time.
Bounce Charges - Capital First may collect the bounce charges in case the EMI
presented bounces. Charges will be collected up to 2 presentation bounces. These
bounce charges for different products or facilities will be decided by Capital First
from time to time. No claims for refund or waiver of such bounce charges/ penal
interest / additional interest will be entertained by Capital First and it is the sole
discretion of Capital First to deal with such requests if any.
PAYMENT RELATED
If you wish to make a payment please click on PAY EMI. Alternately to find out if
you have any overdue charges, penalties or dues, log in to the customer portal,
click on the main menu and select the 'My Loans' tab. The details of your active
loans will be displayed by default. Click on the ‘View Details’ button and select
the Charges tab. All the relevant charges will be displayed instantly.
If you wish to know about the various repayment options please visit
the Repayment Options page.
Please note: Any payment received (other than Foreclosure) would be appropriated
in the following order of priority -
1. Installment
2. Bounce charges
3. Penal interest
You are requested to intimate Capital First of any change in contact details to
enable us send payment confirmations electronically.
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How will I get a refund if my EMI gets debited twice from the account in
the same month ?
You have to raise the request for refund of excess EMI or you can raise the request
for adjustment of advance EMI in next month by calling our customer care number
1860-500-9900 or you can write to us at customer.care@capitalfirst.com.
FORECLOSURE
PART PREPAYMENT
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How and when can I make a part prepayment? (Applicable for Home
Loan / Loan against Property Or Mortgage Loan type Only)
Part Payment is not allowed within the first 12 months of the loan disbursal. Post
12 months, you can pay up to 20% of the current Principal Outstanding.
SWAPPING
» 3 New Mandate Forms duly filled - signed and authorized by your new Bank
» Half yearly bank account statement of the new account
»Swap charges of Rs 500 (to be paid either in cash or by cheque)
» A Cheque of the Current EMI
Important Notes:
» All the Cheque should have the payee name as "Capital First Limited" All
Cheque should be CTS 2010 complaint only.
» All Cheque should bear borrower's signature,
» There should not be any overwriting or alteration on the Cheque.
» No counter signature is allowed on the Cheque.
» The swap would be effective in the next month's EMI on receipt of the new
repayment documents on or before 18th for ECS & 22nd for PDC of current
month else it would be effective from subsequent month's EMI.
TDS REFUND
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If you are claiming TDS refund for the first time we would require below
documents for processing:
1. EPS form (attached)
2. Original cancelled cheque (Name and account number should be clearly
mentioned)
3. Original Form 16 A (with stamp in case of proprietorship/company)
4. Request letter on letterhead
If you have already claimed refund earlier through us we would require only
Form 16 A with stamp and request letter.
If the details on the cancelled Cheque is not printed we would require either EPS
form duly verified and stamped by respective bank or bank statement attested by
bank.
You may also send a hard copy of TDS certificates along with request letter to the
following address:
Customer Service Department
To,
Customer Service(TDS)
Capital First Ltd ,
A/3 3rd Floor Ashar IT Park,
Wagle Estate Thane (West) 400604
What are the dates by which the TDS certificates must reach Capital
First Limited?
The original TDS certificates along with request letter must reach Capital First
Limited by following dates:
You can now know your Easy Buy Card status by simply sending a SMS EBC <<
CRN NUMBER >> to +91 83903 06070. Alternatively, you can reach us on 1860-
500-9900 to know your card limit.
OTHER QUERIES
Phone - Call us on our helpline number 1860 500 9900 from your registered phone
number. You can access your details through our IVR for quick service.
Email - Write to us on customer.care@capitalfirst.com with your loan account
number for all your queries and concerns. Please write from your registered email
ID to get a faster response. We will respond to you in 2 working days. Please
check your SPAM folder, in case of non-receipt of Email.
Mobile App/ Customer Portal - You can submit a service request by logging into
the mobile app/customer portal.
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Service at dealerships for Consumer durable and Two wheeler loans - For
quick resolution on simple queries like Statement of Account, Repayment
Schedule, Welcome letter, Easy Buy card related queries and EMI related queries
for Consumer Durable and Two wheeler loans you can now visit your dealership
outlet from where you purchased your product.
Branch - You can look for the nearby branch in our branch locator if you require
any further information / assistance from our Customer Service Branch. We
request you to carry a Valid Photo ID card to be furnished or provide a proper
authority letter and self-attested photo ID to your representative along with his /
her photo ID
If the resolution you receive does not meet your expectations, please get in touch
with our Grievance Redressal Officer Mr. Sabir Ali on 022 61185811 or write
to nodal.officer@capitalfirst.com
If your complaint/dispute is not redressed within a period of one month, you may
appeal to the Officer-in-Charge of the Regional Office of DNBS at RBI, as below:
Officer-in-charge,
Reserve Bank of India,
Regional Office, DNBS, fourth floor, opp. Mumbai Central Station,
Byculla, Mumbai - 400 008
Email id: dnbsmro@rbi.org.in
Weakness investment
3.Indiabulls
4.Home credit
SUGGESTIONS
REFERENCES
1. Shah, Saumil. "Capital First & IDFC Bank: Made For Each Other". BW
Businessworld. Retrieved 16 March 2019.
2. ^ "IDFC Bank and Capital First announce completion of
merger". thehindubusinessline. 18 December 2018. Retrieved 19 December 2018.
3. ^ "Corporate Office". Capital First. Retrieved 16 March 2019.
4. ^ a b c d e f g h "Annual Report 2017-18" (PDF). Capital First. Retrieved 16
March 2019.
5. ^ "Capital First Ltd. Annual Report 2018" (PDF).
6. ^ "Dun & Bradstreet - Company Profile" (PDF). www.dnb.co.in. Retrieved 11
July 2017.
7. ^ nazerry. "Vaidyanathan Vembu — Enterprise Asia". Enterprise Asia. Retrieved 9
July2017.
8. ^ "Capital First merges with IDFC Bank to create IDFC First
Bank". moneycontrol. Retrieved 20 December 2018.
9. ^ "Future Capital IPO Details - Date, Prospectus, Allotment, Listing, Reviews &
Status". Chittorgarh. Retrieved 9 July 2017.
10.^ Business, Outlook. ""If I can see it, then I can do it. If I just believe it, there's
nothing to it" | Outlook Business". www.outlookbusiness.com. Retrieved 9
July 2017.
11.^ "Capital First Limited | Warburg Pincus". Warburg Pincus. Retrieved 9
July 2017.
12.^ "V. Vaidyanathan takes wing with a $17 million stake in a star
NBFC". www.businesstoday.in. Retrieved 9 July 2017.
13.^ Bureau, Our (11 November 2016). "Warburg Pincus' Capital First raises ₹ 340 cr
from GIC affiliate". The Hindu Business Line. Retrieved 9 July 2017.
14.^ Bureau, ET (5 March 2014). "Capital First raises ₹ 178 cr via preferential
issue". The Economic Times. Retrieved 9 July 2017.
15.^ PTI (24 March 2015). "Capital First raises Rs 300 crore through qualified
institutional placement route". The Economic Times. Retrieved 9 July 2017.
16.^ Dhanjal, Swaraj Singh (11 November 2016). "Capital First to raise Rs340 crore
from Singapore sovereign wealth fund GIC". www.livemint.com/. Retrieved 9
July 2017.
17.^ "Capital First yearly profit after tax up 44%". www.moneylife.in. Retrieved 9
July2017.
18.^ "Capital First Ltd. Profile - The Economic
Times". economictimes.indiatimes.com. Retrieved 9 July 2017.
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19.^ "Company Profile & Executives - Capital First Ltd. - Wall Street
Journal". quotes.wsj.com. Retrieved 9 July 2017.
20.^ "Capital First | CSR Activities". capitalfirst.com. Retrieved 9 July 2017.
21.^ "Capital First 'Best BFSI Brand of the Year 2018' Award". Retrieved 9
July 2017.
22.^ "Capital First 'Financial Company of the Year' Award". Retrieved 9 July 2017.
23.^ "Capital First receives 'Outstanding Corporate Transformation award by Capital
First International". Retrieved 9 July 2017.
24.^ "Capital First 'Digitalist Award' Award". Retrieved 9 July 2017.
25.^ "Capital First 'Entrepreneur of the Year, 2017' Award". Retrieved 9 July 2017.
26.^ "Capital First 'Outstanding contribution to Financial Inclusion' Award".
Retrieved 9 July 2017.
27.^ "Capital First receives "Asia Innovator of the Year"". Retrieved 9 July 2017.
28.^ "Capital First 'Asia Pacific Entrepreneur' Award". Retrieved 9 July 2017.
29.^ "India's Top 500 Companies" (PDF). Dun&Bradstreet. Retrieved 9 July 2017.
30.^ "India's Most Trusted Financial Brands". WCRC Leaders Asia. Retrieved 9
July 2017.
31.^ "ET 500 Companies List 2016". Economic Times.
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BIBLIOGRAPHY
1. www.capitalfirst.com
2. www.ambitionbox.com
3. in.finance.yahoo.com
4. markets.ft.com
5. www.mouthshut.com
6. www.google.com
7. www.effectivebusinessideas.com
8. finclusion.org
9. www.capitalfirst.com
10.Economictimes.indiatimes.com