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Arslan Ahmed (IT Professional)

CONTACT INFORMATION
Email: aarslanhmed@gmail.com
Phone #: +923324388097
Current Location: Lahore, Pakistan

PROFESSIONAL SUMMARY
IT Professional and Blockchain technical advisor with diverse career experience in Information Technology,
systems development and bleeding edge technology. I have wide knowledge & experience in IT Systems &
Networks Administration.
CORE QUALIFICATION
01 Infrastructure Development 06 Enterprise Platforms & L1, L2, L3 Support
02 VMware Data Center Virtualization 07 Hardware & Software Upgrading
03 Microsoft Windows Server 2012 R2 08 Domain Servers Management
04 Storage Network Design 09 ITIL Practices
05 IT Systems Administration 10 Redhat Linux Administration
PROFESSIONAL EXPERIENCE (6 years)
Pakistan Telecommunication Company Limited. Lahore, Pakistan
January, 2018 till Continue
Position: Network Support Technician
Responsibilities
 Installation, management & troubleshooting of Network Devices like Router, Switches, Firewalls and
Internet Gateways & Wireless devices.
 Installation, Configuration & Maintenance all types of Networks Backup Systems
 Installing well-functioning LAN/WAN and other networks and manage servers & IPs etc.
 Maintain network servers such as file servers, VPN gateways and intrusion detection systems.
 Strong knowledge of FTP, File sharing and Helpdesk Management.
 Monitor the domain controller (central server) of the user through active directory services.
 Experience in database backup, restoration & technical skills of virtualization.
 Design, configure, and test computer hardware, networking software and operating system software.
AFGHAN Golden Foodstuff Trading LLC. Dubai, United Arab Emirates
February, 2016 to November, 2017
Position: IT Support Technician
Responsibilities
 Providing 1st, 2nd, 3rd line technical support on Windows, answering support queries
 Maintaining multi-site network operations & software applications, operating systems.
 Respond to IT issues; hardware maintenance, software, networking and Modify configurations,
utilities, software & set up equipment for new users etc.
 Maintain and administer computer networks and related computing environments, including
computer hardware, systems software, applications software, and all configurations.
 Excellent knowledge of office suite 365 and other Microsoft technologies like Skype for business
 Hand-on Microsoft Office, Remote desktop Applications like team viewer & Real VNC.
FARAN Institute of Technology Gujrat, Pakistan
February, 2016 to November, 2017
Position: Computer Technician
Responsibilities
 Setup and manage IT hardware such as servers, desktops, Laptops, printers & scanners.
 Experience in installing hardware and software systems maintaining and repairing equipment.
 installation, configuration & management of every type of printers, scanners & desktops.
 Diagnose hardware and software problems, and replace defective components.
 Determine hardware or software requirements related to such changes.
 Maintain integrity of the network, server deployment, and security.
 Install, test, and monitor servers, firewalls, and new software & perform data backups.
 Ability to provide all types of hardware & software solutions related to network technologies.
 Configuring computer networks offering technical support on-site or via phone assist in preparing.
 Knowledge of Routing protocols, Sub netting, domain administration and windows server 2012R2.
 Installation, Configuration & troubleshooting of CCTV Cameras and Surveillance Systems.
 Hands on L2, L3 and routing concept (BGP) and MPLS.
EDUCATION
1. Bachelor Degree in Information Technology March, 2015 to May, 2019
From: Virtual University of Pakistan Lahore, Pakistan
Specialization: Computer Networks, Server Infrastructure & Cloud Computing
2. Associate Diploma in Instrument & Control Technology September, 2011 to August, 2014
From: Govt. Swedish Pakistani College of Technology Gujrat, Pakistan
Specialization: Electronics & Electrical Engineering
3. Matriculation March, 2009 to August, 2011
From: Public Model High School Gujrat, Pakistan
Specialization: Natural & Environment Science’s

CERTIFICATIONS & ACHIEVEMENTS

Certificate Name Training Certification ID Skills Level


CCNA Routing & Switching Completed Pending Expert
CCNP Routing & Switching Completed Pending Expert
MCSA Windows Server 2012 R2 Completed Pending Expert
MCSE Infrastructure & Cloud Platform Completed Pending Expert
Redhat Linux System Administrator Completed Pending Expert
Check Point Certified Security Administrator Completed Pending Expert
VMware Data Center Virtualization Completed Pending Expert
ITIL V3 (IT Service Management – Foundation Level) Completed Pending Expert
Network Engineer (Internship by Govt of Pakistan) Completed 4801 Expert
AREA OF SKILLS
 Cisco Associate & Professional Levels
 Knowledge of IP/TCP, Static Routing, Dynamic Routing, OSPF, EIGRP & BGP Routing Protocols.
 Strong Knowledge of OSI Model.
 Establishing & maintaining IPv4 Routing.
 Configuring VLAN, VTP, DNS, DHCP & ACL (Standard & Extended) on Cisco Devices.
 Microsoft Associate & Expert Levels
 Microsoft Windows Server 2012 R2 & 2016 Administration
 Configure Network Load Balancer on Network Devices
 Installing & Configure ADC, ADDS, Web Server, Web IIS 10.0, WSUS, WDS, ISCS Server.
 Installation & Configuration DNS & DHCP Server.
 Security & Firewalls
 Knowledge of IT Service & Security Management.
 Strong & hands-on experience on PALOALTO, Sophos, Checkpoint Firewalls.
INTEREST & STRENGTH
 Conventional people like organization, structure and stability.
 Investigative types enjoy solving complex problems and appreciate abstract ideas.
 Interest in Social, Realistic and Enterprising Environment
 Ability to solve complex problems.
PERSONAL INFORMATION
Date of Birth: 14-02-1996
Nationality: Pakistani
C.N.I.C: 34201-1895439-9
Language: English, Urdu & Arabic
Gender: Male
Marital Status: Single
Home Address: Mohallah Daswandi Pura, Street # 01, Near Railway Station, Sargodha Road
Gujrat, P.O Box 50700, Pakistan
REFERENCE
Will be provided on demand.