ENG60703

MANAGING PROJECTS
FOR SUCCESS
DR. FELICIA WONG YEN MYAN
Feliciayenmyan.wong@taylors.edu.my

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 CHAPTER 2
PROJECT MANAGEMENT
PROCESS GROUPS

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 OUTLINE

 Project Management process groups

 The 10 knowledge areas of the project management process
 Understanding a manager’s role
 Key project elements and terms
 Tutorial 1

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PROJECT MANAGEMENT PROCESS GROUPS

Initiating

Planning

Executing

Monitoring and Controlling

Closing
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 PROJECT MANAGEMENT PROCESS GROUPS

 Within the umbrella of the project management process groups, there

are 10 key knowledge areas that any project management practitioner
 Project integration management
 Project scope management
 Project time management
 Project cost management
 Project quality management
 Project human resource management
 Project communications management
 Project risk management
 Project procurement management
 Project stakeholder management

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 PROJECT MANAGEMENT PROCESS GROUPS

Project Management, I 2013, Guide to the Project Management Body of Knowledge (PMBOK® Guide)–Fifth Edition, Fifth edition,
Project Management Institute, Newtown Square, Pennsylvania.

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PROJECT MANAGEMENT PROCESS GROUPS

ENG60703 Managing Projects for Success 7

PROJECT MANAGEMENT PROCESS GROUPS

ENG60703 Managing Projects for Success 8

PROJECT MANAGEMENT PROCESS GROUPS

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 A MANAGER’S ROLE

LINE MANAGER PROJECT MANAGER

Ensure process flows smoothly
Define how task is done
Manages and provides sufficient
resources to the overall organisation
Ensure high efficiency system
Could oversea many projects
Has authority over administrative
decisions
Ensure project objective is achieved
Responsible for task delegation
Responsible for integration of
departments
Monitor project schedule
Tied to specific projects
Only manages team member in the
project.

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ORGANISATIONAL STRUCTURE

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 KEY PROJECT ELEMENTS & TERMS

ROLES

Sponsor
Individual that controls schedule, scope, budget and quality of project

Customer
The individual or group that either ordered the project or receives the first
line of benefit from the project or both

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 KEY PROJECT ELEMENTS & TERMS

ROLES

End User
Individuals who will use the product(s) of the project

Project Manager
The individual who is responsible to see that the project is completed on
time, within budget, with the appropriate functionality and quality

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 KEY PROJECT ELEMENTS & TERMS

ROLES

Team
The individuals who will perform the work necessary to complete and
deliver the project

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 QUICK QUESTION

 What is the difference between:

SPONSOR vs PROJECT MANAGER

CUSTOMER vs END USER

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 KEY PROJECT ELEMENTS & TERMS

Work Breakdown Structure

A Work Breakdown Structure (WBS) is a chart used to break a project into
phases, deliverables, tasks, and sub-tasks.

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 KEY PROJECT ELEMENTS & TERMS

Phase
Phases are distinct stages of a product development.

Deliverables
Deliverables are the results or end product if completing a task or set of
tasks that progressively give “body” to the project. Deliverable must be
tangible and crisply defined to avoid ambiguity.

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 KEY PROJECT ELEMENTS & TERMS

Task
Tasks are pieces of work assigned to an individual or organizational unit
that should be completed in a specified period of time, leading to the
achievement of a milestone or the completion of a deliverable.

Lag
The necessary delay or wait time between a given task and the task that
follows it.

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 KEY PROJECT ELEMENTS & TERMS

Milestone
Milestones are indicators of significant progress in a project.

Network Diagram
A network diagram depicts the logical sequence and concurrence of
various deliverables, tasks, subtasks and milestones in a project.

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 BEFORE WE END...

TUTORIAL 1 – ONLINE QUIZ

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 ONLINE QUIZ

1. Go to http://join.quizizz.com/
2. Enter the 6-digit code displayed on the screen.
3. Follow the instructions.

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 RECAP

 Project Managements process groups

 Initiating
 Planning
 Executing
 Controlling and Monitoring
 Closing
 The 10 key knowledge areas of the project management process groups
 Integration
 Scope
 Cost
 Time
 Quality
 Human resource
 Communication
 Risks
 Procurement
 stakeholder
 WBS is a chart used to break a project into phases, deliverables, tasks, and sub-tasks
 Make sure that you know the definitions for each term discussed today.
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