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AviationCareer Services
Job Description
Job Designation:
State: City:
Telangana Hyderabad
Qualification: Graduation Gender: Male
28,000 to 32,000
Total Experience: Experience Ctc
Job Description :
The term Ground Staff is not a commonly used title in the U.S. However, airline companies in the states do
employ personnel who work on the ground to ensure the smooth transport of passengers to and from their
airplanes. A person who does this job is called a passenger service agent. Passenger service agents typically
have a high school diploma and previous customer service experience.Passenger service agents are hired by
airlines to attend to customers before, after or between flights. People in this position work intensively with
the public, answering questions and assisting passengers with various needs.
Duties :
Taking reservations, issuing tickets, verifying passenger identification, printing boarding passes and
helping travelers to check in their baggage at ticket counters are some of the responsibilities of
passenger service agents. Ensuring the delivery of baggage and conducting security screenings of
passengers and their baggage may be required as well.
Passenger service agents also work at departure and arrival gates where they check tickets, verify
passenger counts and announce boarding sections. Other tasks include responding to telephone
inquiries and providing flight departure and arrival information. Passenger service agents also assist
those needing special attention, including the elderly and unaccompanied minors, as well as
passengers who have missed their flights.
Service Assurance
We give 100% Service Assurance in all our services.*