Chapter 2 Quiz

Due May 20 at 11:59pm Points 10 Questions 10

Available May 13 at 12:01am - May 20 at 11:59pm 8 days Time Limit 15 Minutes
Allowed Attempts 2

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A!empt History
Attempt Time Score
LATEST Attempt 1 14 minutes 10 out of 10

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Score for this attempt: 10 out of 10

Submitted May 14 at 3:06pm
This attempt took 14 minutes.

Question 1 1 / 1 pts

With Six Sigma the project team leader is known as a Black Belt

True

False

Six Sigma

Question 2 1 / 1 pts
The degree to which a product meets preestablished standards is known as

conformance

performance

reliability

none of the above

What is Quality?

Question 3 1 / 1 pts

From the producer's perspective quality is determined by what the consumer

wants and is willing to pay for.

True

False

Quality Management Systems

Question 4 1 / 1 pts

How well the product or service does what it is intended to do is known as

quality of design.
 True

False

What is Quality?

Question 5 1 / 1 pts

The cost of measuring, testing, and analyzing are collectively known as

appraisal costs.

True

False

The Cost of Quality

Question 6 1 / 1 pts

W. Edwards Deming believed that primary responsibility for quality

improvement rested with

the firm's employees only

the firm's management only

research engineers and consulting statisticians only

 both the employees and management of the firm

Quality Management System

Question 7 1 / 1 pts

Deming advocated the elimination of both common cause and special cause
variation as a way to improve a process.

True

False

Quality Management Systems

Question 8 1 / 1 pts

Some companies enter into long term relationships with suppliers who in
return commit to meeting only delivery deadlines.

True

False
 The Focus of Quality Management

Question 9 1 / 1 pts

According to the Revere and Black (2003) article, Six Sigma programs can be
manipulated based on how the opportunities for defects are calculated.

True

False

Question 10 1 / 1 pts

According to the Revere and Black (2003) article, processes that result in an error
probability of 0.000070 should be recognized as achieving the Six Sigma standard.

True

False

Quiz Score: 10 out of 10