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A seminar to
A personality help you
"Sharpen Your
approach People Skills"
Passport
Table of contents
Part 1: Passport
Introduction
Personality Assessment System, Summarising Personal Operation Relationship Types
The PASSPORT opens up new frontiers of understanding. Understanding yourself and others
is essential baggage for life’s journey. Surprisingly, however, one of the most difficult things
is to understand how others really are different to ourselves, and to know how to act
accordingly.
This is where the simple profiling offered by the passport comes into its own. With just a
minimum of effort and information from you, it deftly paints a picture of the way you are,
and allows you to see some of the general traits of your position. Finding out the way we are,
and categorising this, is far from putting you in a box. It is a confirmation that with our
differences we are actually very normal, and gives us the capacity to understand what would
otherwise be an infinitely complex world of human relationships.
Relating to other people is something we do every day, with greater or lesser success. For
reasons that we cannot always identify, some people please us while others frustrate us, some
seem friendly while others appear austere. Whether we realise it or not, we are also perceived
in these ways by those around us. Such mechanisms lead to misunderstanding, hurt, and
painful relational breakdowns. We have all experienced these at one time or another. So,
gaining understanding of the way we behave, and how this is interpreted by others is more
than useful.
Once we have understood ourselves, the challenge is to understand others. Combining the
results of the PASSPORT with the material contained in the seminar gives a powerful means
of interpreting the way others really are. We learn that people are different from us in a
multitude of ways, and begin to see how this affects our communication, ability to motivate,
areas of tension and many other aspects. It suddenly becomes simple to understand where
tensions are going to occur, and what we can do to improve the situation.
The concepts used in the PASSPORT were first expounded by William Marston in the 1940s,
so this is not some new, unfounded approach. The presentation of the material in the form of
the PASSPORT has been uniquely tailored to provide you with a self-scoring approach to the
behavioural principles involved. It is geared to work smoothly with the Sharpening your
people skills seminar developed by W.T.B. in the USA and adapted for this manual.
You will need about 40 minutes to work your way through the PASSPORT, and discover a
picture of yourself that is relevant and inspiring.
Instructions
The passport enables you to identify personality traits through a series of word choices. To
facilitate a clear result, the important thing is to decide on a situational context. You see, it is
quite possible for someone to exhibit one personality type while at work, and another at
home. This does not mean there is something wrong, but shows us the amazing adaptability
we possess as human beings. However, although we can adapt to uncomfortable and
unnatural situations, our reactions in these situations are not representative of our real
preferences and motivations. So, it is best to choose a situation where you feel comfortable
and then answer all the questions in that context. Nothing prevents you from coming back
later to answer the questions with another context in mind.
This is not a test (there are no right or wrong answers), nor are the questions of a moral
nature. It is true that it is sometimes hard to distinguish between the way we are, the way we
would like to be and the way we should be. But do your best. You are requested to identify
how you see yourself through identifying what you are, as well as what you are not. The
important factor here is that we are looking at your own evaluation of yourself, and not
someone else’s evaluation of you. So, beware of asking others what they think you should
write!
The process is divided up into a few simple stages, and different people will progress at
different rates. This is not a problem, and you should not feel intimidated by someone who is
moving ahead faster than you. That said, there is no point in deliberating too long over the
answers. A dictionary sheet is included if you are unsure about word definitions. These
definitions are taken from the Oxford English Dictionary, so their most common usage is the
one we are applying in this context.
Step 1: Fill out the two ‘customs declarations’, which will require you to
choose some words by circling them, and to reject others by
crossing them out.
Step 3: Following the example and transfer the scores to the chart. You
can now read off your personality type.
A Precise H Pessimistic
Conformist Detailed
Enthusiastic Optimistic
Persistent Stubborn
Conscientious Sensitive
Firm Persuasive
Negotiator Original
B Verbose I Affable
Gentle Radical
Reflective Diplomatic
Vulnerable Humorous
Direct Friendly
Suspicious To the point
Nonconformist Impressionable
C Impulsive J Risk taker
Predictable Observant
Sociable Emotional
Reserved Traditional
Competitive Directive
Planner Engaging
Compassionate Meticulous
D Autonomous K Impetuous
Modest Reasonable
Relaxed Spontaneous
Communicative Thoughtful
Stable Malleable
Charming Realistic
Organised Happy
E Independent L Patient
Mild Rapid
Convincing Calm
Logical Demonstrative
Obstinate Dependent
Conciliatory Flexible
Popular Determined
F Good listener M Adventurous
Rigid Moderate
Active Good humoured
Insecure Content
Eloquent Innovator
Perfectionist Reticent
Devout Upright
G Confident N Dominant
Audacious Good natured
Loyal Peaceful
Systematic Thoughtful
Serene Hard-working
Rigorous Captivating
Effective Faithful
Cross out one word per section that you are definitely not (or least of the options).
a Friendly i Supple
Determined Discreet
Organised Sociable
Willing Direct
b Enthusiastic j Pessimistic
Reserved Active
Stubborn Cooperative
Peaceful Convincing
c Confident k Audacious
Competitive Independent
Prudent Satisfied
Conciliatory Reflective
d Meticulous l Obstinate
Thoughtful Moderate
Optimistic Eloquent
Dominant Logical
e Adventurous m Spontaneous
Restrained Observant
Engaging Persevering
Patient Conformist
f Realistic n Creative
Persuasive Traditional
Efficient Peaceful
Gentle Popular
g Predictable o Compassionate
Innovator Autonomous
Impulsive Timid
Analytical Affable
h Communicative p Calm
Perfectionist Demonstrative
Rapid Systematic
Devoted Original
Scoring
1. On page 5, count the number of each shape that you have circled in both columns and write
the totals in the boxes above. Then transfer these numbers to the box on top left of page 7.
2. On page 5 and 6 count the number of each shape that you have crossed out in all the columns
and write the totals in the boxes above. Then transfer these numbers to the box on the bottom
left of page 7.
3. Follow the example given on page 8 to complete the road map. Find the number you have
placed in the box on the right,where you have just put your result and circle the number for
each shape. Draw a line from boxes 0-15 and mark them with D, I, S or C. Join the D, I, S and
C to the lines of the box above and the one below. In the boxes on the right, place the letter
that is higher than 7 in the long box and then the second highest score. If you have any other
results that are higher than 7, place them in the boxes below.
‘Road Map’
Write in the totals
of the words
circled: (from page 5)
(D) 0 1 2 3 4 5 6 7 9 12 14 20 28
Personality
under normal
(I) 0 1 2 3 4 5 6 7 8 9 10 12 15 24 28
situation
(S) 0 1 2 3 4 5 6 7 8 9 10 12 16 20 24 28
(C) 0 1 2 3 4 5 6 7 8 9 10 12 14 20 28
Total (28)
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Letter with
highest score
in the largest
box
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
(D) 30 20 14 12 10 9 8 7 6 5 4 3 2 0
(I) 30 20 10 9 8 7 6 5 4 3 2 0
(S) 30 20 10 9 8 7 6 5 4 3 2 0 Personality
when under
(C) 30 22 16 12 10 9 8 7 6 5 4 3 2 0 stress
Total (30)
Personality Style
D Developer – Organiser
I Influential - Promoter
S Stable - Team player
C Conscientious - Implementer
(D) 5 0 1 2 3 4 5 6 7 9 12 14 20 28
Personality
under normal
(I) 1 0 1 2 3 4 5 6 7 8 9 10 12 15 24 28
situation
(S) 8 0 1 2 3 4 5 6 7 8 9 10 12 16 20 24 28
(C) 14 0 1 2 3 4 5 6 7 8 9 10 12 14 20 28
C
Total (28) 28 S
0 1 2 3 4 5 6 7 8 9 10 11 12 13 1 15
4
I D S C Letter with
highest score
in the largest
box
0 1 2 3 4 5 6 7 8 9 10 11 12 13 1
4
15 C
D
Other letter(s)
Write in the totals with score over
of the words I S D C 7 in small
0 1 2 3 4 5 6 7 8 9 10 11 12 13 1 15 boxes
crossed out: 4
C
(D) 4 30 20 14 12 10 9 8 7 6 5 4 3 2 0
D
(I) 18 30 20 10 9 8 7 6 5 4 3 2 0
(S) 8 30 20 10 9 8 7 6 5 4 3 2 0
Personality
when under
stress
(C) 2 30 22 16 12 10 9 8 7 6 5 4 3 2 0
Total (30) 30
Personality Style
D Developer – Organiser
I Influential - Promoter
S Stable - Team player
C Conscientious - Implementer
Simplified questionnaire
Agree very much 8; much 6; somewhat 3; a little 1; not at all 0 Place your choice in the clear boxes
1 I grasp the big picture more quickly than others around me.
2 I am a person who generates enthusiasm in people around me.
3 People say I demonstrate patience and understanding.
4 I can be counted on to carry out a task I am given.
5 I like to make things happen quickly.
6 I like to do things spontaneously.
7 I tend to take a lengthy time making decisions.
8 One of my greatest strengths is paying attention to detail.
9 I tend to be inattentive to detail.
10 I prefer to relate to people rather than systems or machines.
11 I am a good listener.
12 If a job is worth doing, it is worth doing very well.
13 I prefer activities where results are quickly visible.
14 Management of time is difficult for me.
15 People are just as important to me as the ministry program
16 I need to know exactly what is expected of me.
17 I often take charge of situations to make things happen.
18 People like to be around me.
19 I do best in situations where people work together in harmony.
20 I need to have all the facts before making a decision.
21 I sometimes find it hard to be a good team player.
22 I tend to take it personally when people disagree with me.
23 I am most effective when my work situation is stable and secure.
24 I have difficulty in expressing my feelings.
25 Some people say that I am not a very good listener.
26 I tend to lose interest with a lot of detail.
27 I do best when people let me know that I am appreciated.
28 I am a cautious person who hesitates to take risks.
29 I often get bored when my work becomes routine.
30 I find it easy to express my thoughts and feelings.
31 Too much change threatens me.
32 I function well within known guidelines and policies.
33 I get frustrated when other people reject my ideas.
34 I tend to act impulsively.
35 My superiors can count on my loyalty.
36 I am critical when my performance falls short of standards.
37 I welcome challenge and change – the more the better.
38 I am effective in motivating others to work together.
39 I prefer to meet with individuals rather than large groups of people.
40 People often wonder just what I am thinking.
Total score from each column
The highest two scores make up your profile
D I S C
‘Tourist Types’
D Developer – Organizer
I Influential – Promoter
Likes being around people and often does a good
deal of the talking.
Prefers to relate to people rather than systems or
machines.
Enjoys the opportunity to influence others and to
be visible. Invariably identifiable by their strong network of
contacts and friends, most of their energy is
Chooses situations where they can be fully directed into social relations. Being able to express
involved. feeling and emotion, they are good story tellers and
take a natural interest in the lives of others.
Approaches people with ease. Friendly, talkative and disarming, they are at their
best at the centre of attention, and assume public
Does not mind sharing feelings, and expresses visibility without difficulty. Using fluid,
likes and dislikes clearly. convincing language, they are rarely if ever at a
loss for something to say.
Tends to have a varied lifestyle, sometimes Usually difficult to tie down verbally, with the
without complete follow through.
knack of having the last word, accompanied either
by humour or even verbal aggression.
C Conscientious – Implementer
Strengths Situation
Purpose
Respond Initiate
People
Understanding Yourself
The High ‘D’ Personality
Developer – Organiser
Strengths
Tendencies include:
Getting immediate results
Making quick decisions
Persistence
Solving problems
Taking charge
Self-reliance
Accepting challenges
Weaknesses
Understanding Yourself
The High ‘I’ Personality
Influential – Promoter
Strengths
Tendencies include:
Optimism
Enthusiasm
Being personable
Making a good impression
Being verbally articulate
A desire to help others
Creating an entertaining climate
Weaknesses
Understanding Yourself
The High ‘S’ Personality
Stable – Team player
Strengths
Tendencies include:
Being supportive
Being agreeable
Loyalty
Self-control
Consistency
Being a good listener
Performing established work patterns
Weaknesses
Understanding Yourself
The High ‘C’ Personality
Conscientious – Implementer
Strengths
Tendencies include:
Orderliness
Conscientiousness
Discipline
Preciseness
Thoroughness
Being diplomatic with people
Being analytical
Weaknesses
You will now have a number of measures of discovering your personality type. No indicator is
perfect in its results and we can sometimes have a wrong perception of who we are and how we
respond in certain situations which complicates our results. Hopefully when we put all the
pieces together you will come out with a result that you feel fits you as a person.
Example
1. Results from the Passport questionnaire: If you take the result from the
middle box, like the example shown on page 9, this will indicate whether you C
are a high D, I, S or C. It will also show your secondary letter(s).
D
I am a HIGH ______ with secondary ______
2. Results from the simplified questionnaire. You will have results in numbers for all the
four personality types (four letters).
Letter for highest number ______ Letter for second highest number ______
3. From the seminar in hearing about the four main personality types, and perhaps
interacting with the group, you feel that the questionnaire didn’t come out with a result
that fits you.
I think and feel through interaction that my personality type is more ____________
4. Taking all these into account, I think my best fit personality type in the work context is:
My personality is:
1. _________________________________ 1. _______________________________
2. _________________________________ 2. _______________________________
3. _________________________________ 3. _______________________________
4. _________________________________ 4. _______________________________
5. _________________________________ 5. _______________________________
Weaknesses
1. _________________________________ 1. _______________________________
2. ________________________________
2. __________________________________
My personal growth areas include:
3. _________________________________
1. _______________________________
4. _________________________________ 2. _______________________________
Group Time
Objective – reinforce the strengths of your
personality type.
Work from pages 16-19 or this page and comment on the strengths that are most relevant for
you. This exercise is best done verbally.
Basic motivation
Best environment
Major strengths
Major weaknesses
Value to a team
Time management
Communication
Emotional response
Decision making
Relational needs
Understanding Others
The High ‘D’ personality
Basic Motivation:
R_______________
C_______________
Best Environment:
Continual challenges
Freedom to act
Variety
Accepts/Rejects:
Understanding Others
The High ‘I’ personality
Basic Motivation:
R_______________
A_______________
Best Environment:
Friendly atmosphere
Freedom from control and detail
Opportunity to influence others
Accepts/Rejects:
Optimistic – Over-selling
Understanding Others
The High ‘S’ personality
Basic Motivation:
R_______________
A_______________
Best Environment:
Requires specialisation
Opportunity to work with a group
Consistent and predictable
Accepts/Rejects:
Accepts friendship
Rejects conflict
Supportive – Conforming
My ideal world is where I:
Agreeable – Retiring
Have peace.
Loyal – Missed opportunity
I want to do it the easy way.
Behaviour Under Tension: I like to watch things.
A_______________
My greatest fear is losing relationships or
Would Benefit From: stability.
Initiating
Relating to a High ‘S’
Relational Area Tendency Relational Needs
Communicating Good listener
Decision making Reluctant; relational
Using time Emphasis on Present
Emotionally Warm
Socially Builds relationships
Convincing a High ‘S’
Disagreeing with a High ‘S’
Understanding Others
The High ‘C’ personality
Basic Motivation:
To be R__________
Q_______________
Best Environment:
Clearly defined
Requires precision
Provides reassurance
Accepts/Rejects:
Accepts methods
Rejects lack of quality
Orderly – Picky
My ideal world is where I:
Thorough – Too detailed
Have perfection.
Analytical – Too cautious
Can do things the right way.
Behaviour Under Tension:
A_______________ Am able to research things.
Value and
major strength
to a team
Major
Weaknesses
Decision
Making
Behaviour
under
Tension
Motivated
By
Time
Management
Commun-
ication
Emotional
Response
Would Improve
Effectiveness
By
Group Time
Understand the strength of different personality types. In this group you have a mixture of
personality types.
Exercise 1
a. Go around the group and briefly introduce yourselves.
b. Working from page 27 (or 16-19), or any other section we have covered, each individual
should describe the strengths and value of their personality type to the team.
c. Depending on the time, you have you can go on down the columns and describe the
weaknesses, decision making, behaviour under tension, etc., of your personality type.
Exercise 2
a. Read over the task, identify the facilitator for your team and then go ahead and start. You
have 15 minutes (or longer as the seminar leader indicates).
b. The Task:
You are forming a team to organise a church retreat for a day, weekend or week away in
the summer.
You are going to plan it ready for implementation.
What roles will you take on that suit you as a person and bring some fulfilment?
You need to think of set up, enthusing people to join, location, content, schedule, etc.
Now work out how you are going to share the task.
a. Debrief as a team.
How did you function?
Was everyone involved?
How were the different personality types working together?
What did you learn about team dynamics?
A. Versatility = The ability to adjust your behaviour to meet the needs of others or work
effectively in teams in complementary relationships
Low High
Purpose/Task
People/Relationships
D I S C
How to DIRECT ENTHUSIASTIC RELATIONAL ANALYTICAL
relate to Start with Be positive, Use friendship Give clear facts
a: results/benefits friendly Be easy-going Present ideas
first and then Provide praise Be low-key on objectively
provide details Validate their objectives Don’t rush
only as needed self-worth Don't push Be specific and
Be quick and to Give them a Let them thorough
the point feeling of ‘I respond at their
Challenge them need you’ own pace
How to Key question: Key question: Key question: Key question:
persuade WHAT? WHO? WHY? HOW?
a:
Focus on Provide Be friendly with To them it is
results, bottom emotion, be them important to do
line first enthusiastic Take time with it right
Answer their Share them Show them
question, ‘What testimonies of Answer their step-by-step
are the significant question, ‘Why how to do it
benefits?’ people do you want to Answer their
Answer their change things?’ question, ‘How
question, ‘Who do you want me
else has done to do this?’
this?’
How to GOALS, GROUP GROUP, GOALS,
lead a: RESULTS RECOGNITION TOGETHER QUALITY
Consult – Doing things
Give them the counsel with together is How to do it the
what – let them them about important best way is
determine the ideas, projects, Always important
how people maintain the Be available to
Let them have Recognise their relationship work closely
CONTROL, be efforts in front Let them have with them
in charge of of others PEACE – Let them have
something Let them have minimise time to do
FUN conflict things RIGHT
How to Agree with their Agree with their Disagree Utilise the
disagree GOALS & TEST VISION & TIME TOGETHER FACTS
with a:
Ask, ‘Why do you Allow time to pass. Take time to Gather your facts.
think this is the best They get excited convince them that They will not be
way? Have you about so many the disagreement swayed by
considered other things, they’ll move will not disturb the emotional appeals
alternatives to reach on to something relationship or verbal
your goal?’ else! persuasiveness
How to
Relate to:
How to
Persuade:
How to
Lead:
How to
Disagree
With:
Group Time
Working from page 32, examine how you should best communicate with each of the personality
types.
a. Choose a personality type (e.g. S) and the rest of the group say how they will best relate
to them. Repeat this with the other personality types.
b. Choose a personality type and let each of the other types identify the tension areas and
versatility steps they will need to be aware of.
We tend to view others in terms of their weaknesses, not their strengths... especially those with
different personality types.
Strengths Weaknesses
Decisive Harsh
Independent Pushy
D Efficient Dominating
Practical Severe
Determined Tough
Stimulating Excitable
Enthusiastic Egotistical
I Dramatic Reacting
Outgoing Manipulative
Personable Talkative
Supportive Conforming
Willing Awkward
S Dependable Dependent
Reliable Slow
Agreeable Retiring
Thorough Critical
Persistent Stuffy
C Orderly Indecisive
Serious Moralistic
Industrious Picky
We tend to cause tension in other people's lives by what we do and what we don’t do.
If you are an
Your lack of Your desire for The lack of Your lack of
results visibility, depth in some of attention to
orientation. Your especially if it your detail. Your
I being too reduces their relationships. impulsive
emotional and visibility. Your quickness. tendencies.
talkative.
If you are an
Your reluctance Your slower Your lack of Your people
to change and pace and lack of initiative, orientation
your tendency to enthusiasm. especially if it rather than
S be indecisive. means they have analytical
to initiate. approach to
tasks.
If you are a
Your slower and Your attention to Your tendency Your desire to
more methodical detail and lack not to let them be more
pace. Your low of spontaneity. know how you right/correct
C risk orientation ‘feel.’ than they are.
When tension occurs, we want others to change, but we don’t want to change ourselves.
1. _____________________________________________________________________
2. _____________________________________________________________________
3. _____________________________________________________________________
4. _____________________________________________________________________
Strengths I
appreciate most
about you:
Ways I can
complement
you:
How I best
relate and
communicate
with you:
Possible tension
areas between
us:
Versatility steps
I can take with
you:
Versatility steps
you can take
with me:
Strengths I
appreciate most
about you:
Ways I can
complement
you:
How I best
relate and
communicate
with you:
Possible tension
areas between
us:
Versatility steps
I can take with
you:
Versatility steps
you can take
with me:
Leader Radical
One who is in charge or in command of others. Departing markedly from the usual or customary.
Listener Rapid
Makes an effort to hear (understand) something. Moving or acting with great speed; swift.
Logical Realistic
Capable of reasoning in a clear and consistent manner. Expressing an awareness of things as they really are.
Loyal Reflective
Faithful to a person, an ideal, a custom, a cause, or a duty. Thoughtful
Mellow Relaxed
Relaxed and unhurried; easygoing. Easy and informal in manner.
Mild Reserved
Not harsh or severe; gentle Marked by self-restraint and reticence.
Moderate Restrained
Being within reasonable limits; not excessive or extreme. To hold back or keep in check; controlled.
Modest Reticent
Free from showiness or ostentation; unpretentious. The state or quality of being reluctant (disinclined).
Negotiator Rigid
Discusses a subject to reach agreement Marked by a lack of flexibility; rigorous and exacting.
Non-conformist Risk taker
Someone To expose to a chance of loss or damage; hazard.
Observant Satisfied
Quick to perceive or apprehend; alert. Filled with satisfaction; content.
Obstinate Self controlled
Stubbornly adhering to an attitude, an opinion, or a course of In control of one's emotions, desires, or actions by one's own
action. will.
Optimistic Self confident
Expecting a favourable outcome. Trust or faith in oneself or one's own abilities.
Organised Sensible
Arranged; able to set up; to form into a whole Acting with or exhibiting good sense.
Original Serene
Productive of new things or new ideas; inventive. Unaffected by disturbance; calm and unruffled.
Patient Sociable
Capable of calmly awaiting an outcome or a result; not hasty Fond of the company of others.
or impulsive. Spontaneous
Peaceful Unconstrained and unstudied in manner or behaviour.
Undisturbed by strife, turmoil, or disagreement; tranquil. Stable
Peacemaker Consistently dependable.
One that makes peace, especially by settling disputes. Stubborn
Perfectionist Firmly resolved or determined; resolute.
Displeased with anything that does not meet extremely high Suspicious
standards. Inclined to a feeling of doubt or mistrust
Persistent Systematic
Refusing to give up or let go; persevering obstinately. Purposefully regular; methodical.
Persuasive Thoughtful
Tending or having the power to convince others. Showing heed for the well-being or happiness of others;
Pessimistic anticipating their needs or wishes.
A tendency to stress the negative or unfavourable. Thorough
Planner Painstakingly accurate or careful.
Decides and arranges to do things Timid
Precise Lacking self-confidence; shy.
Exact, as in performance, execution, or amount; accurate or Tolerant
Inclined to recognise and respect the rights, beliefs, or
correct.
Predictable practices of others.
To act in a way known in advance. Verbose
Prudent Marked by or having a disposition to talk; wordy.
Careful in regard to one's own interests; provident. Vulnerable
Exposed; liable of being hurt emotionally; open
DISC Teamwork, Rev. 12_2016_KC 46
Sharpening your people skills
1. In what way do you feel this seminar has been of help to you personally?
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
2. What three things will you do differently as a result of this seminar experience?
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
3. What changes would you make to improve the overall impact of the seminar?
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
5. What improvements would you recommend for the manual to help your understanding and
application?
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
DISC Teamwork, Rev. 12_2016_KC 47