Metbackup

Veritas NetBackup™
Emergency Engineering
Binary Guide
Release 8.0 and 8.x.x.x
Document Version 2
Veritas NetBackup™ Emergency Engineering Binary
Guide
Legal Notice
Copyright © 2017 Veritas Technologies LLC. All rights reserved.
NetBackup, Veritas and the Veritas Logo are trademarks or registered trademarks of Veritas
Technologies LLC or its affiliates in the U.S. and other countries. Other names may be
trademarks of their respective owners.
This product may contain third party software for which Veritas is required to provide attribution
to the third party (“Third Party Programs”). Some of the Third Party Programs are available
under open source or free software licenses. The License Agreement accompanying the
Software does not alter any rights or obligations you may have under those open source or
free software licenses. Refer to the third party legal notices document accompanying this
Veritas product or available at:
https://www.veritas.com/about/legal/license-agreements
The product described in this document is distributed under licenses restricting its use, copying,
distribution, and decompilation/reverse engineering. No part of this document may be
reproduced in any form by any means without prior written authorization of Veritas Technologies
LLC and its licensors, if any.
THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED

CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH
DISCLAIMERS ARE HELD TO BE LEGALLY INVALID. VERITAS TECHNOLOGIES LLC
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS
DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS
SUBJECT TO CHANGE WITHOUT NOTICE.
The Licensed Software and Documentation are deemed to be commercial computer software
as defined in FAR 12.212 and subject to restricted rights as defined in FAR Section 52.227-19
"Commercial Computer Software - Restricted Rights" and DFARS 227.7202, et seq.
"Commercial Computer Software and Commercial Computer Software Documentation," as
applicable, and any successor regulations, whether delivered by Veritas as on premises or
hosted services. Any use, modification, reproduction release, performance, display or disclosure
of the Licensed Software and Documentation by the U.S. Government shall be solely in
accordance with the terms of this Agreement.
Veritas Technologies LLC

500 E Middlefield Road
Mountain View, CA 94043
http://www.veritas.com
Technical Support
Technical Support maintains support centers globally. All support services will be delivered
in accordance with your support agreement and the then-current enterprise technical support
policies. For information about our support offerings and how to contact Technical Support,
visit our website:
https://www.veritas.com/support
You can manage your Veritas account information at the following URL:
https://my.veritas.com
If you have questions regarding an existing support agreement, please email the support
agreement administration team for your region as follows:
Worldwide (except Japan) CustomerCare@veritas.com
Japan CustomerCare_Japan@veritas.com
Documentation
The latest documentation is available on the Veritas website:
https://sort.veritas.com/documents
Documentation feedback
Your feedback is important to us. Suggest improvements or report errors or omissions to the
documentation. Include the document title, document version, chapter title, and section title
of the text on which you are reporting. Send feedback to:
NB.docs@veritas.com
You can also see documentation information or ask a question on the Veritas community site:
http://www.veritas.com/community/
Veritas Services and Operations Readiness Tools (SORT)

Veritas Services and Operations Readiness Tools (SORT) is a website that provides information
and tools to automate and simplify certain time-consuming administrative tasks. Depending
on the product, SORT helps you prepare for installations and upgrades, identify risks in your
datacenters, and improve operational efficiency. To see what services and tools SORT provides
for your product, see the data sheet:
https://sort.veritas.com/data/support/SORT_Data_Sheet.pdf
Contents
Chapter 1 NetBackup release content listings ............................... 5
About NetBackup release content listings ............................................ 5

About the NetBackup "known issues" documentation conventions
............................................................................................. 6
Chapter 2 EEBs and other known issues resolved in

NetBackup 8.0 ............................................................... 7
Previous EEBs now resolved in NetBackup 8.0 .................................... 7
Other known issues resolved in NetBackup 8.0 .................................. 17
Appendix A About SORT for NetBackup Users ............................... 28

About Veritas Services and Operations Readiness Tools ...................... 28
Recommended SORT procedures for new installations ........................ 29
Recommended SORT procedures for upgrades .................................. 33
Chapter 1
NetBackup release
content listings
This chapter includes the following topics:
■ About NetBackup release content listings
■ About the NetBackup "known issues" documentation conventions
About NetBackup release content listings

Each release of NetBackup incorporates fixes to several known issues that affected
previous versions of NetBackup. Some of these fixes are associated with the
customer-specific issues that have been documented in the form of customer cases.
Several of the customer-related fixes that are incorporated into each release are
also made available as emergency engineering binaries (EEBs).
The NetBackup Emergency Engineering Binary Guide contains the following
information:
■ Tables that list the EEBs that were incorporated into NetBackup releases
■ Release content listings of some of the known issues that were fixed in
NetBackup releases
The NetBackup Emergency Engineering Binary Guide is published for each major
release and minor (single-dot) release. The guide is then periodically updated to
include the EEB and release content listings for subsequent double-dot and triple-dot
releases.
Much of the information that is found in the NetBackup Emergency Engineering
Binary Guide can also be found on the Veritas Services and Operations Readiness
Tools (SORT) website using the NetBackup Hot Fix and EEB Release Auditor
widget.
NetBackup release content listings 6
About the NetBackup "known issues" documentation conventions
See “About Veritas Services and Operations Readiness Tools” on page 28.
Note: If you do not see information about an EEB or a fixed issue that you expected
to see in the NetBackup Emergency Engineering Binary Guide or in SORT, contact
Veritas Support.
About the NetBackup "known issues"

documentation conventions
The following items describe the conventions used in the NetBackup known issues
listings:
■ Etrack Incident
Notes the Etrack number that targets a release
■ Associated Primary Etrack
An additional Etrack number that exists in the incident hierarchy
■ Associated Service Request Etrack
The Etrack that is associated with the customer support service request
■ Description
Describes a particular issue that has been fixed in a release, as well as additional
notes and workarounds (if available).
Workarounds can be used instead of applying the patch, however, Veritas
recommends the best practice of operating at the latest available NetBackup
release level.
■ **Description or **Etrack number
Describes a critical issue or an issue that can lead to a potential data loss that
has been fixed in this release
Please read these issue descriptions carefully. In some cases, a Tech Alert link
is provided.
Chapter 2
EEBs and other known
issues resolved in
NetBackup 8.0
This chapter includes the following topics:
■ Previous EEBs now resolved in NetBackup 8.0
■ Other known issues resolved in NetBackup 8.0
Previous EEBs now resolved in NetBackup 8.0

Table 2-1contains a listing of known issues with NetBackup that were identified,
fixed, and made available to customers in the form of an emergency engineering
binary (EEB). NetBackup 8.0 resolves the issues that were fixed with each of these
EEBs.
More information on the Etracks that are listed in this topic (and any other service
request Etrack) can be found using the Veritas Services and Operations Readiness
Tools (SORT) website:
Table 2-1 Previous EEBs now resolved in NetBackup 8.0
Etrack Number EEB Description
3851720 Certain versions of Apache Tomcat 6.x, 7.x, and 8.x are vulnerable to denial-of-service attacks
because an HTTP response can occur before the entire request body is read.
3852373 When performing Pre-Recovery check using the NetBackup vCenter plug-in, the operation
fails with Read Timed Out because the credential validation takes longer than 1 minute.
3852749 When log shipping is enabled on a SharePoint backup, the backup file read fails.
EEBs and other known issues resolved in NetBackup 8.0 8
Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)
3853228 Exchange 2010 Restore to a recovery database with NetBackup 7.7 fails with status 2810.
3853873 DSR fails on Solaris 10 with an error during the creation of a ZFS pool: "failed to create ZFS
file systems."
3853990 Differential backups run very slow with NetBackup Accelerator enabled, and do not meet the
backup window. Differential backups run normally without Accelerator enabled.
3856290 When running an incremental backup of an appliance with accelerator enabled, the bpbkar
process produces a core dump.
3857679 Backup jobs to MSDP experience intermittent delays when closing the image.
3858400 A cluster backup from NAS storage succeeds, but user data is corrupted.
3860014 Pre-recovery checks from the VMware VC web or GUI client fail after exactly 60 seconds
with the message "java.net.SocketTimeoutException: Read timed out."
3862695 Backup jobs to MSDP experience intermittent delays, up to several hours, when closing the
image.
3862696 After upgrading OpsCenter from 7.6.1.1 to 7.7.1, some clients no longer appear in reports.
These clients received different client IDs during the upgrade.
3862715 The Java Console in NetBackup 7.7.1 does not show special characters in NDMP image
names.
3862844 If bpstsinfo -imageinfo is trying to get a list of all images on a disk volume and nbdelete
deletes one of those images while bpstsinfo is collecting the data, bpstsinfo will exit with a
Status 190. Retries of the same command may or may not work.
3863928 Bare Metal Restore "direct VM conversion" (P2V) initiates a restore of /System_State from
the oldest available image.
3864545 Restore, duplication, or verification of NDMP backup fails. The bptm log shows error
'create_ndmp_frag_info: The size of this backup image (0) (nnnn) has been modified'. The
steps in TECH177654 do not solve the problem.
3866000 Pre-recovery checks from VC Web or GUI client fail after exactly 120 seconds and return
error EC:0, due to a time-out in the web GUI. This occurs in large vSphere environments that
result in bpVMutil running for over 2 minutes performing credential verifications.
3866205 The Backup, Archive and Restore (NBWIN) GUI crashes when restoring a VMware backup
while scanning for Datastores.
3866521 NDMP restore from images that were created after migration from Windows to UNIX fails
with error 2813 if the files to be restored reside at a deep directory depth.
3867164 The bmrd process fails with a core dump, sometimes with high memory consumption and
kernel panic.
3867185 The nbgre process crashes after a few minutes while performing a GRT restore of a document
from any subfolder. Documents in the root of the main folder can be restored successfully.
3867780 If log shipping is enabled on a SharePoint backup, the backup exits with status 13.
3868350 A Bare Metal Restore "Direct VM conversion" queries the wrong policy and then fails with
error "Full backup for the client is not available".
3868502 Unable to log in to Java console as a non-root AD user on a UNIX master server after an
upgrade to NetBackup 7.7.2.
3868504 After upgrading the Master to 7.7.2, one or more media servers no longer appears under M
and DM - Devices - Media Servers. These servers appear under Host Properties - Media
Servers, marked as "Offline".
3868832 When saving a policy, the question mark character (?) in a query is saved as an equal sign
(=) making the VIP policy return error status 200. This occurs in both the basic and advanced
modes of the query editor.
3868841 OpsCenter restore fails when using the option "Restore the file using a temporary file name
(Windows client only)."
3869049 During setup, user cannot configure cDOT NDMP devices using the device wizard or the
tpautoconf command. Running tpautoconf -probe returns the correct devices, but tpautoconf
-scan -ndmp_host and the device wizard do not.
3869080 Backup jobs to MSDP experience intermittent delays when closing the image.
3869203 The Java GUI cannot modify backup windows for calendar-based schedules.
3869332 The running SLP Status Report incorrectly displays images that are complete under "Images
Not SLP Complete."
3869384 The bpbkar command on NetBackup 7.6.1.2 with a standard Linux file system hangs and
consumes high CPU resources, and must be manually killed.
3869402 NDMP with Accelerator-enabled backup job fails with error code 87. This debug EEB helps
to identify the root cause of this issue.
3869552 Redirected Exchange GRT restores may fail or may restore items to the original location
when the redirection path contains non-English characters such as accented vowels.
3869835 OpsCenter receives incorrect disk status information from appliances during data collection,
which causes OpsCenter to report false issues against the disks.
3869844 NDMP backup finishes with a partial success, but backup selection fails with error messages.
3870007 A single file restore initiated with OpsCenter 7.7.2 fails with exit status 174 or 2808.
3870264 VMware ASC backups fail with "Failed to get disk list from discovery" if the BIOS UUID is
not unique in the environment.
3870321 NetBackup media server installation fails with the message: "WARNING: Master server name
nbumaster and media server name node-2 map to the same machine. This is not correct for
media server node-2."
3872040 When running the capacity license report, the "Last Successful Report Date" shows Failed
status but the "License Data Collection Status" shows Completed status. This indicates a
success even though a successful capacity license report as not returned.
3872060 NetBackup 7.6.x.x backs up only FIFO metadata by default. This EEB sets
"BACKUP_FIFO_FILES = 1" in the client bp.conf file, so that FIFO files and metadata are
both backed up.
3872461 Copilot backups fail on standby node of Active Data Guard, but succeed on active node.
3873176 An NDMP Restore from backup fails with partial success and error messages. Note that this
EEB must be in place before you attempt the backup.
3873351 After updating to NetBackup Appliance 2.7.2, the Java GUI exits with a CORBA time-out
when attempting to connect to the Master server.
3873563 OpsCenter shows incorrect client names in reports.
3873716 The bpbkar command on NetBackup 7.6.1.2 hangs and consumes high CPU resources, and
must be manually killed.
3873717 The bpbkar command on NetBackup 7.6.1.2 with a standard Linux file system hangs and
consumes high CPU resources, and must be manually killed.
3873740 When attempting to inventory a tape library using the Java GUI, the default device host does
not default to the correct robot control host. The GUI does not populate the robot control host
in the "Robot" drop-down menu.
3874426 A trailing "/" character on fsmapname causes an SFR restore to fail before calling media
because the mount point is not recognized in the catalog database.
3874693 BPRD crashes during VMware file restore when attempting to restore a large number of files
from a VMware backup. Most folder restores fail with error code 2820, status 185: tar did not
find all the files to be restored.
3874816 Unable to duplicate an image between windows MSDP disk pools if the image has a colon
(:) in the name.
3875157 Host staging is missing from the Clients monitoring view in OpsCenter, and client staging is
not available to be added to views.
3875189 Cannot filter SLPs for secondary operation.
3875838 Backup jobs to MSDP experience intermittent delays, up to several hours, when closing the
image. If the job is stopped and restarted, the same backup will perform normally. This can
happen with no changes to the backup policy, media server, master server,
3875844 After upgrading OpsCenter to 7.7.2, virtual machine data collection fails with an Nsbl/Agent
communication exception: "Data collection failed for proxy server."
3875881 When bpstsinfo -imageinfo is trying to get a list of all images on a disk volume, and nbdelete
deletes one of those images while bpstsinfo is collecting the data, bpstsinfo will exit with a
Status 190. Retries of the same command may or may not work.
3876011 A trailing "/" character on fsmapname causes an SFR restore to fail before calling media.
3876135 The ndmpagent process crashes when restoring a file to its original location, but succeeds
when restoring the file to an alternate location.
3876181 Catalog recovery fails with the error "required or specified copy was not found (147)" if the
catalog backup images were duplicated.
3876225 NDMP Accelerator backup fails with error code 84 when some ADS entries are deleted.
BPTM reports a checksum error "A portion of data to be included from a previous backup
has incorrect checksum".
3876390 Cannot save any OpsCenter reports after upgrading to 7.7.2. Saving a report fails with the
error OpsCenter-10860: "Failed to add report to the tree."
3876407 This EEB implements incremental data collection and capacity usage reporting in nbdeployutil.
This EEB targets NetBackup version 7.7.2.
3876880 Java Console updates attributes for all clients, instead of only for those clients which the user
specified. The Java Console is unresponsive until all clients have been updated.
3877501 If UseNicIPAddressvalue is added to the registry, bpVMutil crashes while retrieving guest
VM details.
3877869 Server runs out of available memory due to a virtual memory leak in the nbars process.
3878094 NDMP restore from images that were created after migration from Windows to UNIX fails
with error 2813 if the files to be restored reside at a deep directory depth.
This EEB targets NetBackup version 7.6.1.2.
This EEB targets NetBackup version 7.7.
3878426 The nbdecommission process generates a core dump when NetBackup Policy Information
is not available.
3878656 If after applying hotfix VTS16-001 to a Windows admin client but not to the NetBackup masters,
connections using the admin console create an excessive number of bpjava-susvc processes.
3878659 A bare metal restore fails to restore some file systems if the logical volume names match
native disk partition names.
3878668 When attempting to restore from images processed with AIR, some of the images fail with
error status 165: "NB image database contains no image fragments for requested backup
id/copy number."
3878697 Instance recovery with nbrestorevm -vmw -ir_activate fails in target AIR domain with exit
status 190: "found no images or media matching the selection criteria."
3878807 If a VMware Intelligent Policy query includes the string " and " or " or " in any of its filters, it
does not appear in the Java GUI and cannot be edited.
3878881 Bare Metal Restore "direct VM conversion" (P2V) initiates a restore of /System_State from
3879145 Very low deduplication rate while performing duplication of NDMP data from DataDomain to
MSDP.
3879157 An NDMP backup fails with status 99 when the path of any directory called from the Backup
Selections list contains at least one space character.
3879466 Load balancing does not work correctly on Solaris SPARC T5.
3879787 Unable to backup or restore from cloud disk pool after an upgrade to NetBackup 7.7.2.
3879884 After installing NetBackup security patch VTS16-001 EEB 3865362 on a Windows master
server running NetBackup 7.5.0.7, a Vault job does not start because, on a fork request,
bpcd reports "process_requests: illegal fork attempted."
3880173 SAN client load balancing does not work on Solaris SPARC T5.
3880206 MSDP storage servers cannot be deleted on multiple media servers.
3880347 Error messages looking up local drives from the VMware backup host appear in the activity
monitor when performing VMware backups.
3880370 An individual-file cluster restore with a FlashBackup-Windows policy succeeds, but produces
corrupt/unreadable files and user data.
3880594 Restore operation fails when attempting to restore an image from cloud storage in which the
encryption backup was taken using a weak encryption key which was recovered manually.
3880604 Restore operation fails when attempting to restore an image from cloud storage in which the
3880606 Restore operation fails when attempting to restore an image from cloud storage where the
3880607 Restore fails when attempting to restore an image from cloud storage in which the encryption
backup was taken using a weak encryption key which was recovered manually.
3880646 An account whose name contains a space character cannot log in with all administrator
privileges. Only the BAR console appears when logged in using the Java GUI.
3880997 Unable to generate client backup reports using the NetBackup Admin Console. The following
error appears: "An error has occurred while parsing the report data. Please check the logs."
3881330 An NDMP Restore from backup fails with partial success and error messages. Note that this
EEB must be in place before you attempt the backup.
3881336 A backup to an S3-compliant cloud fails if the server on the cloud side does not support the
underscore character ("_") in REST headers.
3882223 The domain_jobarchive table displays multiple entries for some jobs.
3882313 All OST credentials are removed when a media server with the OST PureDisk type is removed.
3882350 An NDMP restore fails with error 91: "the size of this backup image has been modified." This
EEB creates a way to duplicate a copy with bad fragment information to create a new usable
copy from which restores can be made.
This EEB targets NetBackup version 7.7.3.
3883980 Replication traffic between storage servers does not stop when the job is cancelled until all
DOs for all fragments have been returned, followed by three further checks even after the
user abort request is acknowledged.
3884338 An alternate client restore of an image that has been imported to another domain, such as
AIR, fails with status 165: "NB image database contains no image fragments for requested
backup id/copy number."
3888559 When attempting to inventory a tape library using the Java GUI, the default device host does
not default to the correct robot control host. The GUI does not populate the robot control host
in the "Robot" drop-down menu.
3889308 User directed backups do not show up in a custom tabular backup report if the "client name"
column is selected in the report properties.
3889309 After upgrading to 7.7.2, attempting to save any type of report returns the error
"OpsCenter-10860:Failed to add report to the tree" and the report is not saved.
3889351 OpsCenter is receiving incorrect disk status information from appliances during data collection.,
which causes OpsCenter to report false issues against the disks.
3889657 The bpjobd process consumes an increasing amount of memory until it reaches the maximum
virtual memory allowed to it.
3890058 After upgrading OpsCenter from 7.7.1 to 7.7.2, virtual machine data collection fails with
"[Nbsl/Agent communication exception]: Data collection failed for proxy server."
3890212 Unable to log in to a UNIX master server as a non-root user after an upgrade to NetBackup
7.7.3.
3890255 The Java GUI does not save changes to policy schedules on exit, even though the GUI
appears to save the changes. The bpplist confirms that the schedule differs until the GUI is
restarted.
3890376 A Bare Metal Restore modifies the /etc/fstab file at the end of the restore. It replaces non-UUID
entries with actual device names. Due to this behavior, even file system LABELS can be
replaced.
3890635 Load balancing does not work if backup data streams from multiple clients go to the same
target port in FT mode.
3890720 Incremental/synthetic backups do not pick up the _SharedHardlinkData_ components of

system state.
3890725 When attempting to use the catalog verify section of the admin console to search for Hyper-V
clients whose names contain "%20", the search fails.
3890743 OpsCenter reports false alerts for fan and temperature, even after the 7.7.3 EEB for this
issue.
3891002 In OpsCenter, filtering by client name in "Views" -- "Objects not in selected view" displays
results which do not actually match the search string in their client names.
3891128 NetBackup installation fails during nbatd configuration in a cloud virtual machine.
3891282 A compaction check improperly marks DO to corruption in some race conditions.
3891624 NDMP restore fails with error 2850.
3891726 Cloud Wizard does not display any Cloud Providers, instead showing the message "Could
not receive response from NetBackup CloudStore Service Container (nbcssc)."
3891854 NDMP duplication fails if SMTAPE directives were added in the backup selection.
3891862 Client attributes can take up to 15 minutes to update in the Master Server Properties window
after clicking OK.
3892161 Replication jobs cannot be canceled through the admin console using the bpdbjobs -cancel
command.
3892315 A Bare Metal Restore "direct VM conversion" (P2V) initiates a restore of /System_State from
3892317 During setup, neither the device wizard nor the tpautoconf -scan -ndmp_host command find
the correct devices. Running tpautoconf -probe returns the correct devices.
3892927 A single file restore initiated through OpsCenter fails with exit status 174 and job status 2808.
3892972 This EEB backports the MSDP stream handler for Isilon filers to the 7.7.3 NetBackup
appliance.
3893092 OpsCenter reports false alerts for fan and temperature on Appliance 2.7.1 and NetBackup
7.7.2, even after the 7.7.3 EEB for this issue.
3893283 The domain_jobarchive table displays multiple entries for some jobs.
3893300 The Java GUI does not save changes to policy schedules on exit, even though the GUI
appears to save the changes. The bpplist confirms that the schedule differs until the GUI is
restarted.
3893364 Images are incorrectly marked as corrupt by data integrity checking due to disk issues, such
as disk disconnection.
3893829 NetBackup installation fails during nbatd configuration in a cloud virtual machine.
3893834 When trying to connect to OpsCenter 7.7.3 from a remote host using SQL Anywhere Client,
"database server connection limit exceeded" errors appear.
3894175 A successful NDMP job fails with status 806 when restarted from the activity monitor.
3894213 Folder ownership, permissions, and date are changed after a successful restore.
3894489 Unable to discover SQL instance on a NetBackup 7.7.2 client with a 7.7.3 master server.
3894633 Capacity license report generation fails because the *.base64 file path contains a space
character.
3894775 A trailing "/" character in fsmapname prevents a mount point from being recognized in the
catalog database.
3894964 Capacity licensing report generation fails. No report is generated, and the "Last Successful
Report Date" field shows a failed status, but "License Data Collection Status" shows
Completed.
3895394 NetBackup 7.7.3 does not recognize LTO7 tapes or drives in ACS robots.
3895431 Tape media are not expiring and returning to the scratch pool. Media expire and are eventually
returned to the scratch pool, but it may take up to 24 hours instead of happening with the
"Image cleanup interval" setting (for which the default is 12 hours).
3895803 Any attempt to modify the target_importslp field on a source master server SLP fails with
exist status 144: "(Invalid command usage) - attempt to modify fixed values of existing version."
3895971 NBDB database service and all remaining replications are terminated when the replication
SLP window closes.
3896654 After upgrading OpsCenter from 7.7.2 to 7.7.3 and performing a database defragmentation,
some policy keywords do not appear in OpsCenter or the OpsCenter database.
3896868 The Java GUI VIP query editor saves question mark ("?") characters as an equal sign "=".
3897387 Instance recovery using nbrestorevm -vmw -ir_activate fails in target AIR domain with exit
status 190: "found no images or media matching the selection criteria."
3898550 The Backup, Archive, and Restore GUI crashes intermittently when restoring a VMware
backup while scanning for Datastores.
Other known issues resolved in NetBackup 8.0
3899037 The NetBackup authentication service on a master server crashes while connecting to a
remote machine when enhanced auditing is enabled.
3899485 If a UseNicIPAddress value is added to the registry to return the NIC that is at the top of the
binding order, bpVMutil crashes while retrieving guest virtual machine details.
3900187, version 1 1. The policy would not get updated when a calendar-based schedule was altered although
it would appear to be changed in the GUI. 2. '?' was being replaced with '=' in VIP query
string.
3901128 Redirected restore of an Exchange database fails or does not redirect if the restore is started
from the Java GUI or the locale is not English.
3901250 This EEB adds support for Enterprise Vault 12 in NetBackup 7.7.3.
3901375 A trailing "/" character in fsmapname prevents a mount point from being recognized in the
catalog database.
3902562 NetBackup 7.6.x.x backs up only FIFO metadata by default. This EEB sets
'BACKUP_FIFO_FILES = 1' in the client bp.conf file, so that FIFO files and metadata are
both backed up.

This topic contains a list of some of the known issues that were fixed and included
in the NetBackup 8.0 release.
Etrack Incident: 3787362
■ Associated Primary Etrack: 3787196
■ Associated Service Request Etrack(s): 3787195
■ Description:
SLP duplication of small backups from MSDP to tape showed "Error unlocking
backupid: <backupid>, copy 2: unable to process request" in the detailed status.
■ Description:
SharePoint GRT cataloging process slowed to a crawl on certain List objects
because the physical objects resided outside the SQL Content Database.

■ Associated Primary Etrack: N/A
■ Associated Service Request Etrack(s): N/A
■ Description:
This Etrack was used to track all commits for Java GUI secure communications
in Mainline.
■ Description:
RMAN PROXY restore of an Oracle database failed because the client contained
other Oracle databases which the user performing the restore did not have
permission to access. The dbclient omitted the other database's files in the
bplist, which caused the dbclient to throw errors when it expected to encounter
them.
■ Description:
The Windows remote admin console did not integrate well with a mixed UNIX
master environment in NetBackup 7.7 and later.
■ Description:
SQL-compressed VERIFYONLY backup jobs failed with message:
"Filemark on device 'x' is not aligned.
Re-issue the Restore statement with the same blocksize used to create the
backup set: '65536' looks like a possible value. The media family on device 'x'
is incorrectly formed. SQL Server cannot process this media family."
■ Description:
If a new, empty virtual machine was backed up using a non- accelerated policy,
the restore failed. You can still use keepvmonerror to restore images which
experienced this issue.
■ Description:
This Etrack implemented multiple server-side GUI changes to enhance
HighJobFailureRate, HighDriveDown, and HighSuspendedMedia alert policies.
■ Description:
This Etrack implemented multiple OpsCenter GUI changes to enhance
HighJobFailureRate, HighDriveDown, and HighSuspendedMedia alert policies.
■ Description:
NBEMM generated a core dump, related to an open ODBC connection on one
of its threads.
■ Description:
The Java GUI displayed the expiration date for a permanent license key as
"10/15/1582 05:30:00."
■ Description:
Following an upgrade to 7.6.1.2, a backup of a FIFO/pipe on AIX clients failed
with status 41. The backup succeeded if the file was excluded.

■ Description:
The RAM size of VM Conversion Clients was incorrectly changed when the user
changed the size unit before changing the size value.
■ Description:
The Java console did not fully load host properties for a master server.
■ Description:
NetBackup would not enable CBT on new virtual machines, resulting in inefficient
Accelerator incremental backups. Incremental backups became full backups,
unless CBT was manually enabled on the new VM or bpfis ran at log level 3 or
higher.
■ Description:
To perform an upgrade, the OpsCenter installer required free space equal to
three times the database size. This was reduced to twice the database size.
■ Description:
Bare Metal Restore Client Names were truncated to 46 characters.
■ Description:
When the user selected a virtual machine manually, the check box was also
selected at ESX and vCenter level. If the policy was closed and reopened, the
check boxes were no longer selected.
■ Description:
The bpnaz process ignored the client database's DYNAMIC_ADDRESS 1 setting
and used DNS to provision certificates.
■ Description:
If any mount point was backed up by a NetBackup policy and the user invoked
bpcoverage with the -coverage switch, the policy name appeared as garbage
characters or had no value.
■ Description:
NDMP Accelerator backup failed with status 99 on a Windows master server
when the backup path included space characters.
■ Description:
A successful conversion to a virtual machine produced a dialog box which used
a caution icon ("!") instead of an information icon.
■ Description:
Veritas name should be printed as "Veritas" instead of "VERITAS" in the product

due to UX guidelines.
■ Description:
The bpfis log incorrectly reported that a policy was configured to back up from
a passive node, when it was actually configured to back up an active node
instead.
■ Description:
The "Show all backups in the specified date range" option was grayed out for
selective file or folder restores from VMware virtual machine backup images in
the Java NetBackup Administration Console. The option has been enabled to
allow selection of files or folders from any backup image within the specified
date range.
■ Description:
The Java GUI shows the wrong backup frequency if the backup is set to run
more frequently than every hour using bpplschedrep.
■ Description:
The Backup Limits fields in the NetBackup Oracle Wizard did not retain their
values when they were edited after they were created.
■ Description:
Attempting to restore a file to an alternate restore path with a Windows-style file

path generated a pop-up error: "Invalid destination pathname." File restores
using a UNIX-style path succeeded.
■ Description:
Linux Media boot failed with message "ERROR: No devices listed in
/proc/sys/dev/cdrom/info." This Etrack includes fixes from Etracks 2920972,
3012205, and 3853645.
■ Description:
When executed from OpsCenter, a capacity licensing report for a NetBackup
master server displayed all 0 values.
■ Description:
NDMP Accelerator enabled backup jobs always ended with status 1.
■ Description:
Attempting to run cat_export to export an Image Header for a single Backup ID
instead exported over 600 images.
■ Description:
A single backup stream, with multiple streams and checkpoints enabled, that
previously ended with status 0 failed with status 1542 when it was restarted.

■ Description:
An attempt to change Fibre Transport host properties in the NetBackup
Administration Console failed with status 254 (the host is not defined in EMM.)
■ Description:
The bp_servers file was not always created, leading to cp failing with "cannot
stat .../bp_servers: No such file or directory" in installer output.
■ Description:
This Etrack set the user name to "Unknown-User" to audit, get, and renew CGD
certificate operations.
■ Description:
After performing a partial database recovery on a disaster recovery server,
NBDB database files could be restored into staging and FILES completed.
However, when attempting to use "cat_export" and "cat_import" to populate the
DR server NBDB database, errors occurred due to the randomly generated
NBDB password.
■ Description:
After expiring an AIR image, an image copy with 0 fragments remained. This
deletion of the last local copy rendered the local image unrestorable.

■ Description:
NTIO backup retry configuration prevented data corruption messages from
appearing in the backup status for non- NT Windows policies.
■ Description:
This Etrack hardened OpsCenter ciphers to provide Perfect Forward Secrecy
(PFS).
■ Description:
bpfis.exe generated an application fault when backing up a drive that contained
multiple mount points whose storage resided on the same volume.
■ Description:
The "Save WebSocket Endpoint" API saves the "Connection State" property,
which prevents the WebSocket endpoint from receiving any connect messages
if the connection state is set to "CONNECTED."
■ Description:
During SwiftStack cloud storage server configuration on production servers, the
compression option does not appear.
■ Description:
The existing consistency levels for the Hyper-V WMI method are not a viable
solution for customers who encounter errors when trying to take a quiesced
snapshot.
■ Description:
During install, the user entered an incorrect password, causing the installation
to fail. After exiting the installer, the active node timed out, but the install logs
took up to an hour after the time-out to be copied to the allusersprofile location,
which made it appear that the installation succeeded.
■ Description:
When a bpdbjobs report encounters an awaiting resource, it does not separate
job details with commas.
■ Description:
The Amount column in a cost tabular report displays too many characters after
the decimal point, when it should display only two.
■ Description:
Custom retention periods changed value if the user entered a retention period
with the largest time unit (such as years), then selected any other retention
period with a different unit.
■ Description:
VMware policies created with the default Existing Snapshot Handling option
would instead delete any pre-existing snapshots if the backup host was running
a NetBackup version earlier than 7.7.2.
■ Description:
Error code 9000 was incorrectly displayed in the NetBackup GUI when
NetBackup has no audit records to show.
Appendix A
About SORT for
NetBackup Users
This appendix includes the following topics:
■ About Veritas Services and Operations Readiness Tools
■ Recommended SORT procedures for new installations
■ Recommended SORT procedures for upgrades
About Veritas Services and Operations Readiness

Tools
Veritas Services and Operations Readiness Tools (SORT) is a robust set of
standalone and web-based tools that support Veritas enterprise products. For
NetBackup, SORT provides the ability to collect, analyze, and report on host
configurations across UNIX/Linux or Windows environments. This data is invaluable
when you want to assess if your systems are ready for an initial NetBackup
installation or for an upgrade.
Access SORT from the following webpage:
https://sort.veritas.com/netbackup
Once you get to the SORT page, more information is available as follows:
■ Installation and Upgrade Checklist
Use this tool to create a checklist to see if your system is ready for a NetBackup
installation or an upgrade. This report contains all the software and the hardware
compatibility information specific to the information provided. The report also
includes product installation or upgrade instructions, as well as links to other
references.
About SORT for NetBackup Users 29
Recommended SORT procedures for new installations
■ Hot fix and EEB Release Auditor

Use this tool to find out whether a release that you plan to install contains the
hot fixes that you need.
■ Custom Reports
Use this tool to get recommendations for your system and Veritas enterprise
products.
■ NetBackup Future Platform and Feature Plans
Use this tool to get information about what items Veritas intends to replace with
newer and improved functionality. The tool also provides insight about what
items Veritas intends to discontinue without replacement. Some of these items
include certain NetBackup features, functionality, 3rd-party product integration,
Veritas product integration, applications, databases, and the OS platforms.
Help for the SORT tools is available. Click Help in the upper right corner of the
SORT home page. You have the option to:
■ Page through the contents of the help similar to a book
■ Look for topics in the index
■ Search the help with the search option
Recommended SORT procedures for new

installations
Veritas recommends new NetBackup users perform the three procedures that are
listed for an initial introduction to SORT. The tool has many other features and
functions, but these serve as a good introduction to SORT. In addition, the
procedures provide a helpful base of knowledge for other SORT functionality.
Table A-1
Procedure Details
Create a Veritas Account on the SORT See “To create a Veritas Account on the
webpage SORT page” on page 30.
Create generic installation reports See “To create a generic installation checklist”
on page 30.
Create system-specific installation reports See “To create a system-specific installation

report for Windows” on page 31.
See “To create a system-specific installation

report for UNIX or Linux” on page 32.
To create a Veritas Account on the SORT page

1 In your web browser, navigate to:
2 In the upper right corner, click Login, then click Register now.
3 Enter the requested login and contact information:
Email address Enter and verify your email address
Password Enter and verify your password
First name Enter your first name
Last name Enter your last name
Company name Enter your company name
Country Enter your country
Preferred language Select your preferred language
CAPTCHA text Enter the displayed CAPTCHA text. If necessary, refresh the
image.
4 Click Submit.
5 When you receive your login information, you can log into SORT and begin
uploading your customized information.
To create a generic installation checklist
2 Find and select the Installation and Upgrade Checklist widget.
3 Specify the requested information
Product Select the appropriate product from the drop-down menu.

For NetBackup select NetBackup Enterprise Server or
NetBackup Server.
Product version you Select the correct version of NetBackup. The most current
are installing or version is always shown at the top of the list.
upgraded to
Platform Select the operating system that corresponds to the checklist

you want generated.
Processor Select the correct processor type for your checklist.
Product version you For new installations, do not make any selections. For
are upgrading from upgrades, you can select the currently installed version of
(optional) NetBackup.
4 Click Generate Checklist.

5 A checklist corresponding to your choices is created. You can modify your
selections from this screen, and click Generate Checklist to create a new
checklist.
You can save the resulting information as a PDF. Numerous options are
available for NetBackup and many of them are covered in the generated
checklist. Please spend time reviewing each section to determine if it applies
to your environment.
To create a system-specific installation report for Windows
1 Go to the SORT website:
2 In the Installation and Upgrade section, select Installation and Upgrade
custom reports by SORT data collectors.
3 Select the Data Collectors tab
4 Select the radio button for Graphical user interface and download the correct
data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
5 Launch the data collector after it finishes downloading.
6 On the Welcome screen, select NetBackup from the product family section
and click Next.
7 On the System Selection screen, add all computers you want analyzed. Click
Browse to see a list of computers you can add to the analysis. Veritas
recommends starting the tool with an administrator or a root account.
8 When all systems are selected, review the System names section and click
Next.
9 In the Validation Options screen, under Validation options, select the version
to which you plan to upgrade.
10 Click Next to continue
11 The utility performs the requested checks and displays the results. You can
upload the report to My SORT, print the results, or save them. Veritas
recommends that you upload the results to the My SORT website for ease of
centralized analysis. Click Upload and enter your My SORT login information
to upload the data to My SORT.
12 When you are finished, click Finish to close the utility.
To create a system-specific installation report for UNIX or Linux
1 Go to the SORT website:
2 In the Installation and Upgrade section, select Installation and Upgrade
custom reports by SORT data collectors.
3 Select the Data Collector tab.
4 Download the appropriate data collector for your platform.
The data collector is OS-specific. To collect information about Windows
computers, you need the Windows data collector. To collect information about
UNIX computers, you need the UNIX data collector.
5 Change to directory that contains downloaded utility.
6 Run ./sortdc
The utility performs checks to confirm the latest version of the utility is installed.
In addition, the utility checks to see it has the latest data. The utility then lists
the location of the log file for this session.
7 If requested, press Enter to continue.
8 Select the NetBackup Family at the Main Menu.
Recommended SORT procedures for upgrades
9 Select Installation/Upgrade report when prompted What task do you want

to accomplish?
You can select multiple options by separating your response with commas.
10 Specify the system or systems you want included in the report.
If you previously ran a report on the specified system, you may be prompted
to run the report again. Select Yes to re-run the report.
The utility again lists the location of the log files for the session.
The progress of the utility is displayed to the screen.
11 Specify NetBackup when prompted for the product you want installation or
upgrade reports.
12 Enter the number that corresponds to the version of NetBackup you want to
install.
The utility again lists the location of the log files for the session.
The progress of the utility is displayed to the screen.
13 The utility prompts you to upload the report to the SORT website if you want
to review the report online. The online report provides more detailed information
than the text-based on-system report.
14 When your tasks are finished, you can exit the utility. You have the option to
provide feedback on the tool, which Veritas uses to make improvements to the
tool.

Veritas recommends current NetBackup users perform the three procedures that
are listed for an initial introduction to SORT. The tool has many other features and
functions, but these serve as a good introduction to SORT for users who already
use NetBackup. In addition, the procedures provide a helpful base of knowledge
for other SORT functionality.
Table A-2
Procedure Details
Create a Veritas Account on the SORT See “To create a Veritas Account on the
webpage SORT page” on page 30.
Table A-2 (continued)
Procedure Details
Create a system-specific upgrade report See “To create a system-specific installation

report for Windows” on page 31.
See “To create a system-specific installation

report for UNIX or Linux” on page 32.
Review the future platform and feature plans. See “To review future platform changes and
feature plans” on page 34.
Review the hot fix and emergency
engineering binary release auditor See “To review hot fix and emergency
information. engineering binary information” on page 34.
To review future platform changes and feature plans

2 Find and select the NetBackup Future Platform and Feature Plans widget.
3 Select Display Information.
4 Review the information provided
5 Optional - sign in to create notification - Click Sign in and create notification.
To review hot fix and emergency engineering binary information
2 Find and select the NetBackup Hot Fix and EEB Release Auditor widget.
3 Enter the hot fix or emergency engineering binary (EEB) information.
4 Click Search.
5 The new page shows a table with the following columns:
Hot fix of EEB Shows the hot fix or EEB number that was entered on the
Identifier previous screen.
Description Displays a description of the problem that is associated with

the hot fix or EEB.
Resolved in Versions Provides the version of NetBackup where this issue is

resolved.

Metbackup

Transféré par

Informations du document

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

Metbackup

Transféré par

Droits d'auteur :

Formats disponibles

Veritas NetBackup™

Release 8.0 and 8.x.x.x

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED

Veritas Technologies LLC

Worldwide (except Japan) CustomerCare@veritas.com

Veritas Services and Operations Readiness Tools (SORT)

Chapter 1 NetBackup release content listings ............................... 5

About NetBackup release content listings ............................................ 5

Chapter 2 EEBs and other known issues resolved in

Appendix A About SORT for NetBackup Users ............................... 28

■ About NetBackup release content listings

■ About the NetBackup "known issues" documentation conventions

About NetBackup release content listings

About the NetBackup "known issues"

■ Previous EEBs now resolved in NetBackup 8.0

■ Other known issues resolved in NetBackup 8.0

Previous EEBs now resolved in NetBackup 8.0

Table 2-1 Previous EEBs now resolved in NetBackup 8.0

Etrack Number EEB Description

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

3873563 OpsCenter shows incorrect client names in reports.

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

3875189 Cannot filter SLPs for secondary operation.

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

3880206 MSDP storage servers cannot be deleted on multiple media servers.

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

3890720 Incremental/synthetic backups do not pick up the _SharedHardlinkData_ components of

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

3891282 A compaction check improperly marks DO to corruption in some race conditions.

3891624 NDMP restore fails with error 2850.

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

Table 2-1 Previous EEBs now resolved in NetBackup 8.0 (continued)

Etrack Number EEB Description

Other known issues resolved in NetBackup 8.0

Etrack Incident: 3856787

Etrack Incident: 3872988

Veritas name should be printed as "Veritas" instead of "VERITAS" in the product

Attempting to restore a file to an alternate restore path with a Windows-style file

Etrack Incident: 3890966

■ Associated Primary Etrack: 3882104

■ About Veritas Services and Operations Readiness Tools

■ Recommended SORT procedures for new installations

■ Recommended SORT procedures for upgrades

About Veritas Services and Operations Readiness

■ Hot fix and EEB Release Auditor

Recommended SORT procedures for new

Create system-specific installation reports See “To create a system-specific installation

See “To create a system-specific installation

To create a Veritas Account on the SORT page

Email address Enter and verify your email address

Password Enter and verify your password

First name Enter your first name