Vous êtes sur la page 1sur 12

SMS13.

3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 209

Celebrity endorsement for sporting events


using classical conditioning

Keywords
sporting events
celebrities
athletes
endorsement
conditioning
Abstract

Chen-Yueh Chen (corresponding author) This research investigates whether conditioning (the
Associate Professor, Department of Athletic Sports systematic pairing of celebrity endorsers with sporting
National Chung Cheng University, Taiwan
Correspondence address: 9-1, Alley 13, Lane 649, Sinjhuang Road events) produces positive attitudes towards sporting
Sinjhuang City, 242, Taipei, Taiwan events. It also investigates whether using celebrities

RESEARCH PAPER
Tel: 886 953 333 447
Email: chenchenyueh@hotmail.com
who are highly congruent with a sporting event leads to
a stronger conditioning effect. The results demonstrate
Yi-Hsiu Lin that individuals exposed to the systematic pairing of a
Assistant Professor, Department of Sport Management
Aletheia University, Taiwan
sporting event with a celebrity did develop a more
favourable attitude towards the event than individuals in
Chia-Lin Hsiao the control condition. Moreover, the pairing of a celebrity
Graduate Institute of Sport and Leisure Education,
National Chung Cheng University, Taiwan
with a sporting event was more effective in forming a
positive attitude towards the sporting event when
Peer reviewed congruence was high.

Executive summary

Evidence shows that marketers and advertisers are they have neglected to study endorser-product fit. With
willing to spend millions of dollars to improve their the abundance of celebrity endorsement (and an
promotional opportunities by associating their products increasing willingness to spend millions of dollars in
with celebrity athlete endorsers. An increasing number this area) investigation into the effects of celebrity
of sporting events featuring celebrity endorsement are endorsement on sporting events is warranted. Based
taking place worldwide. However, only limited on evidence indicating that favourable stimuli result in
research has been undertaken into the effectiveness of conditioned responses, and the identified need to
such endorsements. Furthermore, whilst some study sporting events, this study conducted four
researchers may have examined the effects of endorser experiments on sporting events using classical
characteristics on the promotion of a sporting event, conditioning.

l APRIL 2012 l International Journal of Sports Marketing & Sponsorship 209


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 210

Celebrity endorsement

In Experiments 1 and 3 we tested whether willing to spend millions of dollars on improving


individuals exposed to the systematic pairing of a promotional opportunities by associating their product
baseball or basketball event with a celebrity developed images with celebrity athlete endorsers (Jones &
a more favourable attitude towards the event than Schumann, 2000). Moreover, consumers have been
individuals who were not exposed to the pairing. The found to make positive inferences about products
results demonstrated that pairing a well-liked athlete presented in association with celebrities as they
with a sporting event did positively impact audiences’ process advertisements (McCraken, 1989). However,
attitudes towards an event. Experiments 2 and 4 test use of celebrity endorsers has not been without risk.
whether conditioned attitude towards a baseball or Till and Shimp (1998) argue that harmful publicity
basketball event (the difference between the treatment may occur if a celebrity becomes associated with a
condition and the control condition) was greater when negative event. Research has revealed that, regardless
there is a perceived congruence between the sporting of potential risks associated with celebrity
event and the celebrity. Results showed that, when the endorsement, this process is still widely regarded as
celebrity was highly matched with a sporting event, profitable. In fact, Agrawal and Kamukura (1995)
there was a stronger conditioning than when the found that return on market value increased
celebrity was not highly congruent with the sporting immediately after the announcement of a contract with
event. a celebrity endorser.
This study aims to explain the underlying process Examining the effectiveness of celebrity endorsement
RESEARCH PAPER

that drives the transfer of affect. Classical conditioning has become a popular activity for practitioners and
(one of the most common methods for associative academics (Kaikati, 1987). Studies in recent years
learning) is used to explain the ‘match-up’ hypothesis. have used various mechanisms to assess the
The results of the study demonstrate insights for effectiveness of celebrity endorsement, including:
matching a celebrity endorser with specific sporting attribution theory (Mowen & Brown, 1981; Tripp,
events and for improving the effectiveness of celebrity Jensen & Carlson, 1994); elaboration likelihood model
endorsement in general. Finally, the results of this (Petty, Cacioppo & Schumann, 1983); social
study provide sporting event organisers with an adaptation theory (Kahle & Homer, 1985); cultural
understanding of the value of properly pairing meaning transfer (McCraken, 1989); source
celebrities with appropriate sporting events. characteristics, such as attractiveness, expertise,
trustworthiness etc (Ohanian, 1991); schema theory
(Lynch & Schuler, 1994); and associative learning
Introduction (Cunningham, Fink & Kenix, 2008; Fink, 2004; Till &
Busler, 2000; Till & Shimp, 1998; Till, Stanley &
Celebrity endorsement of sporting events has been Periluck, 2008). Of these research mechanisms,
increasingly employed since the 1970s (Tom et al, associative learning has been used most frequently to
1992; Agrawal & Kumakura, 1995) as a means to cut demonstrate the effectiveness of celebrity
through advertising clutter and to attract viewer endorsement.
attention. Celebrities and celebrity athletes have Associative learning focuses on the links, or
appeared to bring benefits to events that other relationships, between concepts (Klein, 1991). It has
endorsers could not (Charbonneau & Gerland, 2006). been a useful framework for understanding match-up
As a result, athlete endorsements have become one of hypothesis, which suggests that endorsers are more
the main forms of sports marketing used by many effective when there is congruence between the
leading corporations (Yu, 2005). endorser and the endorsed product (Kamins, 1990;
Evidence shows that marketers and advertisers are Lynch & Schuler, 1994; Till & Busler, 2000). Kim and

210 International Journal of Sports Marketing & Sponsorship l APRIL 2012 l


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 211

Celebrity endorsement

Na (2007) revealed that individuals evaluated an 2005). As the numbers of sporting events increase,
endorsed product more favourably when the celebrity celebrity athletes, such as British footballer David
and product fit was congruent. In a New Zealand Beckham, have become more effective at product
context study, Charbonneau and Garland (2006) endorsement of events such as the football World Cup.
found that athletes were actually considered to be For example, Kim and Na (2007) found that
experts by the public when endorsing an unbranded consumers had a more positive evaluation of sport
sports drink. Congruence was further specified by Till shoes when the fit between the shoe and celebrity
and Busler (2000) who showed that athletes were endorser was congruent. Nevertheless, Kim and Na
more effective at endorsing energy bars than actors – did not elaborate on how the fit effect worked.
thus, further indicating that athletes are the most With an increasing number of sporting events taking
appropriate endorsers of sport-related products. place around the world, there is a commensurate need
Whilst associative learning theory has been used to for increased sporting event endorsement. Evidence
explain endorsement effectiveness, the underlying has shown that marketers and advertisers are willing
mechanisms facilitating these effects have not been to spend large sums on celebrity athlete endorsement
fully explored. However, research employing of their products (Jones & Schumann, 2000).
conditioning has been used to further understand Attention to the environments in which these products
advertising effectiveness (Grossman & Till, 1998; are advertised (the sporting events) is therefore
Priluck & Till, 2004; Stuart, Shimp & Engle, 1987). warranted. Previous research has examined the effects

RESEARCH PAPER
Till et al (2008) proposed that, as one of the common of endorser characteristics on the promotion of
characteristics of associative learning, classical sporting events, but attention has not been given to
conditioning could help to explain the basic notion of the endorser-product fit. Consequently, understanding
fit between the endorser and the endorsed product. how the endorser-product fit works for sporting events
Classical conditioning is a process whereby an does warrant sport marketers’ attention.
unconditioned stimulus (one that naturally produces a Research in the field of classical conditioning
response) is paired with a conditioned stimulus (one implies that pairing a positive, unconditioned stimulus
that does not naturally produce a response) and acts with a conditioned stimulus does result in positive
to elicit the conditioned response following the pairing attitudes towards the conditioned stimulus. Various
(Shimp, 1991). McSweeney and Bierley (1984) unconditioned stimuli have been utilised to examine
argued that, when there is a good fit between conditioning effect, including: pleasant pictures
conditioned stimulus and unconditioned stimulus, it is (Grossman & Till, 1998; Shimp et al, 1991; Stuart et
easier to develop an associative link between the two al, 1987); humour (Allen & Madden, 1985);
stimuli. It is this principle of conditioned unpleasant images (Baeyans, Crombez, Van Den
stimulus/unconditioned stimulus congruence that Bergh & Eelen, 1988); and celebrities (Till et al,
provides the theoretical underpinning for the match-up 2008). Some research (albeit limited) has been
hypothesis (Till et al, 2008). attempted using celebrities as unconditioned stimulus
The majority of previous studies on the effectiveness within the framework of classical conditioning
of celebrity endorsement have focused on tangible (e.g. Till et al). Surprisingly, however, only limited
goods, such as sport drinks, as the research object. studies have been dedicated to the effectiveness of
Little research has examined the effects of endorser celebrity endorsement, despite the increasing number
characteristics on the promotion of sporting events of sporting events taking place worldwide. Due to the
(e.g. Cunningham et al, 2008; Fink, 2004). Athlete unique aspects of sport and event product proposed
product endorsement has been a popular sport by Mullin, Hardy and Sutton (2007), there is a need
marketing tactic used by many corporations (Yu, to examine the effectiveness of celebrity endorsement

l APRIL 2012 l International Journal of Sports Marketing & Sponsorship 211


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 212

Celebrity endorsement

for sporting events specifically. Sports marketing Experiment 1


researchers’ efforts to investigate celebrity
endorsement effects is therefore necessary. The purpose of Experiment 1 was to test whether
With the preponderance of evidence to indicate that individuals exposed to the systematic pairing of a
favourable stimuli result in conditioned responses, and fictitious baseball event with a celebrity endorser
the identified need to study sporting events, the first developed a more favourable attitude towards that
hypothesis of this study was formed as follows event than individuals in the control condition (no
(Experiments 1 and 3). systematic baseball event/celebrity pairing).

H1: Individuals exposed to the systematic pairing of Participants and stimuli


a sporting event with a celebrity will develop a Eighty undergraduate students from major Taiwanese
more favourable attitude towards the sporting universities participated in this experiment – 40 from
event than individuals in the control condition universities the north and 40 from those in the south.
(no systematic sporting event/celebrity pairing). The participants were a 50/50 male/female split and
an average age of 20.9 years with a standard
McSweeney and Bierley (1984) argue that the deviation of 1.03. University students have been
principle of conditioned stimulus/unconditioned identified, in surveys funded by the National Science
stimulus congruence supports the concept of Council in Taiwan, as forming the main group of fans
RESEARCH PAPER

strategically matching the stimuli to strengthen the for the Chinese Professional Baseball League (CPBL).
associative link. We agree that, to some extent, Thus, the students used in this study ensured
conditioning principles do account for the reasonable representativeness of the target population
psychological mechanism of the match-up hypothesis for the CPBL.
(Till et al, 2008). Therefore, it is expected that Prior to Experiment 1, a pilot test was conducted to
attitudes will be more favourable towards a sporting choose a suitable celebrity athlete endorser. 109
event when there is congruence between the celebrity students were asked to select, based on attractiveness
and the sporting event – i.e. when pairing via classical and trustworthiness scales (Ohanian, 1990), a
conditioning procedures. This reasoning leads to the celebrity athlete to endorse a baseball event. The
second hypothesis (Experiments 2 and 4). attractiveness scale contained five items:
attractive/unattractive, classy/not classy, beautiful/ugly,
H2: Conditioned attitude towards a sporting event elegant/plain, sexy/not sexy (Cronbach’s alpha =
(difference between the treatment condition and .918). The trustworthiness scale also included five
the control condition) will be greater when there items: dependable/undependable, honest/dishonest,
is a perceived congruence between the sporting reliable/unreliable, sincere/insincere,
event and the celebrity. trustworthy/untrustworthy (Cronbach’s alpha = .958).
Semantic differential scales were employed.
Four experiments were performed to test the Participants identified CPBL player, Cheng-Min Pen, as
hypotheses in order to ensure the external validity of the player they considered the most attractive and
the current study. Experiments 1 and 2 were trustworthy. Consequently, Pen was selected as the
conducted using a baseball scenario whilst celebrity athlete endorser for the study and his image
Experiments 3 and 4 were based on a basketball was chosen as the unconditioned stimulus. In order to
scenario. ensure that the sporting event was not affected, the
conditioned stimulus was a photo of a fictitious
baseball event (the Apollo Baseball Event).

212 International Journal of Sports Marketing & Sponsorship l APRIL 2012 l


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 213

Celebrity endorsement

Interspersed in the slide show used by researchers treatment and control groups were exposed five times
were five images of fictitious products – Keton to the conditioned stimulus and unconditioned
Fashion, Vohie Cars, Yapui Boots, Ditaif Cosmetics and stimulus. Only the treatment group received the
Jemey Hair Dying – along with 10 filler images of systematic pairing of the conditioned stimulus and
abstract paintings and scenery. unconditioned stimulus, whereas the control group
was shown a randomised series of images. Each slide
Procedure and measures was shown for five seconds. A blank slide was always
This experiment was a simple two-group design inserted after every two images and was shown for
utilising a treatment group versus a control group and two seconds. All conditions were identical for both
well-established classical conditioning procedures treatment and control groups, except that the
(Shimp, 1991). The participants were randomly conditioned stimulus and unconditioned stimulus were
assigned to the control group (40 participants) and to never presented contiguously in the control group.
the treatment group (40 participants). The treatment Participants were asked to answer the questions in the
group was exposed to images systematically pairing booklet after the slide presentation had concluded.
the event (conditioned stimulus) with the celebrity The dependent variable in the experiment was
(unconditioned stimulus) amid filler images. The participant attitude towards the event. Consistent with
control group was exposed to the same images, but prior research, a seven-point semantic differential
without the systematic pairing of the conditioned scale was utilised with the following items: good/bad,

RESEARCH PAPER
stimulus and unconditioned stimulus. high quality/low quality, like very much/dislike very
To obtain a conditioning effect, Till et al (2008) much, superior/inferior, attractive/unattractive,
recommended using five sets of pairings in the pleasant/unpleasant, interesting/boring (Cronbach’s
treatment condition between the conditioned stimulus alpha = .922) (Grossman & Till, 1998; Shimp et al,
and unconditioned stimulus. They found that five 1991; Till et al, 2008). All items were averaged to
pairings lead to conditioning effects but did not result represent overall attitude towards the event.
in subject boredom (Till et al). For example, the
treatment condition involved participants viewing a Results
slide show containing five images pairing the event Table 1 reports means and standard deviations by
with the celebrity endorser, whom they considered to conditions for 80 subjects. The mean of attitude
be attractive and trustworthy. (Images of the event towards the event was 3.98 for the treatment group,
always preceded those of the celebrity, as well as compared to 3.12 for the control group. This
those of fictitious products and filler images.) difference was statistically significant (t=3.74,
The experiment was conducted in university class p< .001). Results of this experiment revealed that
sessions. At the beginning of the class, participants individuals exposed to the systematic pairing of the
were informed that they were participating in a sport event with the celebrity did develop a more favourable
marketing study on consumers’ responses to attitude towards the event than individuals in the
advertisements and were given a booklet with control condition (no systematic baseball
instructions and questions. After reading the booklet, event/celebrity pairing). This supported H1.
participants viewed the slide presentation. In order to
ensure the experimental manipulation, both the

l APRIL 2012 l International Journal of Sports Marketing & Sponsorship 213


SMS13.3 Paper 3 pp209-219 KT 27/4/12 10:31 Page 214

Celebrity endorsement

TABLE 1 Means and Standard Deviations for experiment by condition

CONDITION N MEAN STANDARD T P-VALUE


DEVIATION
TREATMENT 40 3.98 1.34 3.74* 0
CONTROL 40 3.12 0.53

*P<.05

Experiment 2 Stimuli and procedures


In this experiment, a photo of Pen was chosen as the
The purpose of Experiment 2 was to test whether unconditioned stimulus for the high congruence
conditioned attitude (the difference between the treatment group because of his athletic image. Lao was
treatment condition and the control condition) towards chosen as the low congruence treatment group due to
a baseball event increased when there was a his lack of association with athletics. Participants in
perceived congruence between the event and the both groups were exposed to five pairings of
celebrity endorser. conditioned stimulus/unconditioned stimulus,
RESEARCH PAPER

embedded with a random sequence of the same filler


Participants and design images used in Experiment 1. The control groups were
A total of 80 undergraduate students (37 male exposed to the same materials, but in random order. All
and 43 female) from a major university in central procedures and the measure of attitude towards the
Taiwan participated in this experiment. This sporting event were identical to Experiment 1.
experiment used a 2x2 between-subjects factorial
design (systematic pairing vs. no systematic pairing Manipulation check
high congruence vs. low congruence) i.e. four groups The analysis for the high/low congruence manipulation
– a high congruence treatment group, a low revealed that participants rated Pen as highly
congruence treatment group, a high congruence congruent with the event (M=6.06) compared to Lao
control group and a low congruence control group]. (M=2.27, t=15.21, p<.001). Thus, results lead to
Prior to the experiment, a pilot test of 109 participants the conclusion that the manipulation of high/low
was performed to choose a celebrity endorser congruence was successful.
considered to have high congruence with a baseball
sporting event and another considered to have low Results
congruence. The measure for perceived congruence Table 2 shows a significant interaction between
included: appropriate/inappropriate, fit/not fit, and congruence and conditioning on attitude towards the
suitable/not suitable (Cronbach’s alpha = .937). event (F=8.00, p=.006). Further analysis revealed
Results showed that pop singer, Andy Lao, was that in the high congruence groups (Pen with Apollo
identified as having low congruence with the sporting Baseball Event), the treatment group mean was 4.29
event whilst CPBL player, Cheng-Min Pen, was and the control group mean was 3.53. This difference
selected as having high congruence. Both celebrities was significant (t=2.04, p=.047). In the low
were readily identifiable to participants. congruence groups (Lao with Apollo Baseball Event),
the treatment group mean was 3.61 and the control
group mean was 3.12. This difference was not

214 International Journal of Sports Marketing & Sponsorship l APRIL 2012 l


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 215

Celebrity endorsement

TABLE 2 ANOVA Results for Experiment 2

FACTOR DF SS F P-VALUE
CONDITIONING 1 5.74 5.94* 0.017
CONGRUENCE 1 0.37 0.38 0.539
CONDITIONING X
CONGRUENCE 1 7.72 8.00* 0.006
ERROR 76 73.39

*P<.05

significant. Thus, the interaction effect implies that to select a suitable celebrity athlete, based on
pairing of conditioned stimulus/unconditioned stimulus attractiveness and trustworthiness scales (Ohanian,
is more effective in the formation of a positive attitude 1990). Attractiveness and trustworthiness scales
towards a sporting event when congruence between revealed satisfactory Cronbach’s alpha levels of 0.91
the endorser and the event is high, which supports and 0.90, respectively. Semantic differential scales
H2. were employed. SBL player, Hsin-An Chen, was

RESEARCH PAPER
selected by participants as the most attractive and
trustworthy. Consequently, he was selected as the
celebrity athlete endorser for the study and his image
Experiment 3 was chosen as the unconditioned stimulus. The
conditioned stimulus was a photo of the fictitious event
The purpose of Experiment 3 was to test whether (the Marshall Basketball Event) in order to ensure the
individuals exposed to the systematic pairing of a sporting event was neutral in affect. The same images
basketball event with a celebrity endorser developed a of fictitious products used in Experiment 1 were
more favourable attitude towards the event than interspersed in the slide show for Experiment 3.
individuals in the control condition (no systematic
basketball event/celebrity pairing). Procedure and measures
The design and procedure of Experiment 3 was
Participants and stimuli identical to that of Experiment 1 – with the Apollo
Eighty spectators of the Super Basketball League (SBL) Baseball Event replacing the Marshall Basketball Event
professional basketball league in Taiwan participated and Pen replacing Chen. The participants were
in this experiment. Of the participants, 36 were randomly assigned to the control group (40
female and 44 were male with an average age of participants) and condition group (40 participants).
19.3 years with a standard deviation of 2.13. The The experiment was conducted in the arena where
participants were identified as representative of the SBL games are held. Researchers set up a booth
highly supportive fans of the SBL, according to inside the arena close to one of the main entrances
surveys funded by the National Science Council of where spectators were invited to participate in the
Taiwan. study and offered incentives. The participants were
Prior to Experiment 3, a pilot test was conducted to invited to the booth and informed that they were
choose a suitable celebrity athlete to endorse a participating in a sport marketing study on consumers’
basketball event. One hundred spectators were asked responses to advertisments. They were given a booklet

l APRIL 2012 l International Journal of Sports Marketing & Sponsorship 215


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 216

Celebrity endorsement

TABLE 3 Means and Standard Deviations by condition for Experiment

CONDITION N MEAN STANDARD T P-VALUE


DEVIATION
TREATMENT 40 3.89 1.47 3.27* 0.002
CONTROL 40 3.08 0.51

*P<.05

with instructions and questions to read and Participants and design


researchers then showed them a slide presentation on A total of 80 SBL spectators (39 male and 41 female)
a laptop. The rest of the procedure was identical to participated in this experiment. This experimental
Experiment 1. design was identical to Experiment 2. A pilot test of
The dependent variable in this experiment was 100 participants was performed prior to Experiment 4
attitude towards the event. The Cronbach’s alpha of to choose a celebrity endorser considered to have high
the attitude scale turned out to be satisfactory (0.91). congruence with the event and another considered to
RESEARCH PAPER

All items were averaged to represent overall attitude have low congruence. The measure for perceived
towards the event. congruence was identical to Experiment 2 with a
satisfactory Cronbach’s alpha (.90). Results showed
Results that actor, Chen-Wu Kim, was identified as having low
Table 3 reports means and standard deviations by congruence with the sporting event. SBL player, Hsin-
conditions for 80 subjects. The mean of attitude An Chen, was selected as having high congruence
towards the event was 3.89 for the treatment group, with the sporting event. Both celebrities were readily
compared to 3.08 for the control group. This identifiable to participants.
difference was statistically significant (t=3.27,
p=.002). Results revealed that individuals exposed to Stimuli and procedures
the systematic pairing of the event with the celebrity In this experiment, a photo of Chen was chosen as the
developed a more favourable attitude towards the unconditioned stimulus for the high congruence
event than individuals in the control condition (no treatment group because of his athletic image. Kim
systematic basketball event/celebrity pairing). This was chosen for the low congruence treatment group
supported H1. due to his lack of association to athletics. All
procedures, and the measure of attitude towards the
event, were identical to Experiment 3.
Experiment 4
Manipulation check
The purpose of Experiment 4 was to test whether Analysis for the high/low congruence manipulation
conditioned attitude (the difference between treatment revealed that participants rated Chen as highly
condition and control condition) towards a basketball congruent with the event (M=5.98) compared to Lao
event was greater when there was a perceived (M=3.01, t=13.21, p<.001). Thus, results lead to
congruence between the event and the celebrity the conclusion that the manipulation of high/low
endorser. congruence was successful.

216 International Journal of Sports Marketing & Sponsorship l APRIL 2012 l


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 217

Celebrity endorsement

TABLE 4 ANOVA Results for Experiment 4

FACTOR DF SS F P-VALUE
CONDITIONING 1 7.23 9.15* 0.003
CONGRUENCE 1 0.44 0.56 0.454
CONDITIONING X 1 4.69 5.93* 0.017
CONGRUENCE ERROR 76 0.79

*P<.05

Results showed the same effect from using a celebrity as the


Table 4 shows a significant interaction between unconditioned stimulus.
congruence and conditioning on attitude towards the Furthermore, the results of Experiment 2 revealed
event (F=5.93, p=.017). Further analysis revealed that using a celebrity who was highly matched with
that in the high congruence groups (Chen with the sporting event (Pen with the Apollo Baseball
Marshall Basketball Event), the treatment group mean Event) resulted in stronger conditioning than when the
was 4.21 and the control group mean was 3.12. This celebrity was paired with a low-matching sporting
difference was significant (t=3.41, p=.002). In the event (Lao with the Apollo Baseball Event). Similar

RESEARCH PAPER
low congruence groups (Kim with Marshall Basketball results were found in Experiment 4, which
Event), the treatment group mean was 3.58 and the demonstrated a stronger conditioning effect when
control group mean was 3.46. This difference was not Chen was paired with the Marshall Basketball Event,
significant. Thus, the interaction effect implies that than when Kim was paired with the Marshall
pairing of conditioned stimulus/unconditioned stimulus Basketball Event. These findings were also similar to
is more effective in the formation of a positive attitude the findings of Till et al.
towards an event when congruence is high, which Previous studies have attempted to investigate
supports H2. match-up hypothesis (Charbonneau & Garland, 2006;
Kamins, 1990; Kim & Na, 2007; Lynch & Schuler,
1994; Till & Busler, 2000). They have determined
Discussion that higher congruence between the endorser and the
endorsed product results in better brand attitudes.
This study investigates whether conditioning produces However, they have not explained how congruence
a more positive attitude towards a sporting event and can be made to work better in terms of forming
whether celebrity endorsers who are highly congruent consumers’ attitudes towards products/services. This
with the event have a stronger conditioning effect. The study investigates the mechanism of forming positive
findings of Experiments 1 and 3 indicate that simply attitudes towards sporting events and was specifically
pairing a well-linked athlete celebrity with a sporting based on McSweeney and Bierley’s argument (1984).
event does positively impact attitude towards the From a theoretical perspective, the researchers used
sporting event. Repeated paired images of Pen with the study to explain the underlying process for match-
the Apollo Baseball Event led to a significant increase up hypothesis. Although other researchers have
in positive attitude towards that event. Similar results examined the concept of congruence for sporting
occurred for repeated paired images of Chen with the goods (e.g. Kim & Na, 2007), they have not
Marshall Basketball Event. These findings are uncovered the underlying process. This study
consistent with the work of Till et al (2008), which demonstrates that classical conditioning, one of the

l APRIL 2012 l International Journal of Sports Marketing & Sponsorship 217


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 218

Celebrity endorsement

most commonly used methods for associative learning, Limitations and future research
is a mechanism that can be used to explain the
underpinnings of the match-up hypothesis specifically This study reveals that the conditioning effect is
for sporting events. stronger when an endorser is highly congruent with a
Whilst other researchers may have investigated how sporting event. However, the underlying processes
to choose an effective celebrity endorser for a women’s driving the transfer of affect and beliefs are still not
sporting event (e.g. Cunningham et al, 2008), this fully understood. Future studies should, therefore, seek
study shows how the interaction of conditioning and further cognitive mechanisms to explain transfer of
congruence can explain the variance of positive affect and beliefs and may replicate these experiments
attitude towards a sporting event. Furthermore, this in different sporting contexts. Finally, the levels of
study includes two different sports (baseball and consumers’ involvement in sporting events should be
basketball) in order to ensure the external validity of a further area for future research, in order that the
the results. The study, therefore, complements existing proper utilisation of celebrity endorsement for sporting
literature in the field of sport marketing. It also offers events can be further elucidated.
sport marketing practitioners some solid and sound
conclusions on how to choose an effective celebrity © 2012 International Marketing Reports
endorser for a sporting event and how to make that
endorsement work more effectively. Specifically, it
RESEARCH PAPER

offers a two-step practical guide. First, practitioners Biographies


should choose an endorser who is highly congruent
with their sporting event, based on attractiveness and Chen-Yueh Chen is Associate Professor in the
trustworthiness. Second, they should make repeated Department of Athletic Sports at National Chung
and systematic pairings between the endorser and the Cheng University in Taiwan. His research interests
sporting event in order to generate positive attitudes include sports consumer behaviour and sports
towards the event. management.
Breaking through advertising clutter is critical in a
highly-advertised environment such as sport. An Yi-Hsiu Lin is Assistant Professor in the Department of
increasing number of sporting events are taking place Sport Management at Aletheia University in Taiwan.
around the world and those marketing these events Her research interests include sports public relations
may seek to select appropriate celebrity endorsement. and sports marketing.
As a result of this study, sport marketers now have a
basic understanding of why endorsement is more Chia-Lin Hsiao’s research interests include leisure and
effective when a celebrity is paired properly with a tourism management.
sporting event, than when inappropriately paired.
Although marketing practitioners may already know
how to choose a celebrity endorser who is highly References
congruent with a sporting event, and about the
importance of repeated pairings between the endorser Allen, C. T. & Madden, T. J. (1985). A closer look at classical
and the event, the current study provides them with conditioning. Journal of Consumer Research, 12, 30-43.
scientific evidence to support those actions. Agrawal, J. & Kumakura, W. A. (1995). The economic worth of
celebrity endorsers: an event study analysis. Journal of
Marketing, 59, 56-62.

218 International Journal of Sports Marketing & Sponsorship l APRIL 2012 l


SMS13.3 Paper 3 pp209-219 KT 24/4/12 15:59 Page 219

Celebrity endorsement

Baeyans, F., Crombez, G., Van Den Bergh, O. & Eelen, P. Mullin, B. J., Hardy, S. & Sutton, W. A. (2007). Sport Marketing
(1988). Once in contact always in contact: evaluative (3rd Ed.). Champaign, IL: Human Kinetics.
conditioning is resistant to extinction. Advances in Behaviour
Ohanian, R. (1990). Construction and validation of a scale to
Research and Therapy, 10, 318-330.
measure celebrity endorsers’ perceived expertise. Journal of
Charbonneau, J. & Gerland, R. (2006). The celebrity athletes as Advertising, 19(3), 39-52.
endorsers: view of the New Zealand general public. International
Ohanian, R. (1991). The effect of celebrity spokespersons’
Journal of Sport Marketing & Sponsorship, 7(4), 326-333.
perceived image on consumer intention to purchase. Journal of
Cunningham, G. B., Fink, J. S. & Kenix, L. J. (2008). Choosing Advertising Research, 46-54.
an endorser for a women’s sporting event: the interaction of
Petty, R. E., Cacioppo, J. T. & Schumann, D. (1983). Central
attractiveness and expertise. Sex Roles, 58, 371-378.
and peripheral routes to advertising effectiveness: the moderating
Fink, J. S. (2004). Using athletes as endorsers to sell women’s role of involvement. Journal of Consumer Research, 10, 135-
sport: attractiveness vs. expertise. Journal of Sport Management, 146.
18(4), 350-367.
Priluck, R. & Till, B. D. (2004). The role of contingency
Grossman, R. P. & Till, B. D. (1998). The persistence of classically awareness, involvement and the need for cognition in attitude
conditioned brand attitudes. Journal of Advertising, 27, 23-31. formation. Journal of the Academy of Marketing Science, 32,
329-344.
Jones, M. J. & Schumann, D. W. (2000). The strategic use of
celebrity athlete endorsers in Sports Illustrated: a historical Shimp, T. A. (1991). Neo-Pavlovian conditioning and its
perspective. Sport Marketing Quarterly, 9, 65-76. implications for consumer theory and research. Handbook of
Consumer Behaviour. Englewoods Cliffs, NJ: Prentice Hall.
Kahle, L. R. & Homer, P. (1985). Physical attractiveness of the

RESEARCH PAPER
celebrity endorser: a social adaptation perspective. Journal of Stuart, E. W., Shimp, T. A. & Engle, R. W. (1987). Classical
Consumer Research, 11, 954-961. conditioning of consumer attitudes: four experiments in an
advertising context. The Journal of Consumer Research, 14,
Kaikati, J. G. (1987). Celebrity advertising: a review and
334-349.
synthesis. International Journal of Advertising, 6, 93-105.
Till, B. D. & Busler, M. (2000). The match-up hypothesis:
Kamins, M. A. (1990). An investigation into the match-up
physical attractiveness, expertise and the role of fit on brand
hypothesis in celebrity advertising: when beauty may only be
attitude, purchase intent and brand beliefs. Journal of
skin deep. Journal of Advertising, 19(1), 4-13.
Advertising, 27(1), 67-82.
Kim, Y. J. & Na, J. H. (2007). Effects of celebrity athlete
Till, B. D. & Shimp, T. A. (1998). Endorsers in advertising: the
endorsement on attitude towards the product: the role of
case of negative celebrity information. Journal of Advertising, 27,
credibility, attractiveness and the concept of congruence.
67-82.
International Journal of Sport Marketing and Sponsorship, 8(4)
310-320. Till, B. D., Stanley, S. M. & Periluck, R. (2008). Classical
conditioning and celebrity endorsers: an examination of
Klein, S. B. (1991). Learning: principles and applications. New
belongingness and resistance to extinction. Psychology and
York: McGraw-Hill.
Marketing, 25(2), 179-196.
Lynch, J. & Schuler, D. (1994). The match-up effect
Tom, G., Clark, C., Elmer, L., Grech, E., Masetti, J. Jr. &
spokesperson and product congruency: a schema theory
Sandhar, H. (1992). The use of created versus celebrity
interpretation. Psychology and Marketing, 11(5), 417-445.
spokespersons in advertisement. Journal of Consumer
McCraken, G. (1989). Who is the celebrity endorser? Cultural Marketing, 9, 45-51.
foundations of the endorsement process. The Journal of
Tripp, C., Jensen, T. D. & Carlson, L. (1994). The effects of
Consumer Research, 16, 310-321.
multiple product endorsements by celebrities on consumers’
McSweeney, F. K. & Bierley, C. (1984). Recent developments in attitudes and intentions. Journal of Consumer Research, 20,
classical conditioning. Journal of Consumer Research, 11, 619-631. 353-347.

Mowen, J. C. & Brown, S. W. (1981). On explaining and Yu, C. C. (2005). Athlete endorsement in the international sports
predicting the effectiveness of celebrity endorsers. Advances in industry: a case study of David Beckham. International Journal
Consumer Research, 8, 437-441. of Sport Marketing & Sponsorship, 6(3), 189-199.

l APRIL 2012 l International Journal of Sports Marketing & Sponsorship 219


Copyright of International Journal of Sports Marketing & Sponsorship is the property of International
Marketing Reports Ltd. and its content may not be copied or emailed to multiple sites or posted to a listserv
without the copyright holder's express written permission. However, users may print, download, or email
articles for individual use.

Vous aimerez peut-être aussi